GP Practice

Lawns Practice

D82022

Compare to

Registered patients

7,190

NHS Digital list size

GP FTE

2.13

NHS Digital workforce

Patients per GP FTE

3,376

Items per patient

2.19

prescribing volume

GPPS overall good

82.3%

patient experience

Access KPIs · August 2025

Same-day %

29.3%

Month: August 2025

Appts per 1K patients

493

all bookings (incl. triage)

Patient contacts per 1K

479

F2F + phone + video only

28+ day backlog

15.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face84.1%
Telephone13.1%
Triage0.5%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %29.3%43.0%-13.7%
Face-to-face %84.1%58.4%+25.7%
Telephone %13.1%21.9%-8.8%
Appts per 1K492.9479.7+13.2
Triage %0.5%8.7%-8.2%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-0803468102Same-day % · 2023-09: 26.8%Same-day % · 2023-10: 21.4%Same-day % · 2023-11: 29.4%Same-day % · 2023-12: 32.0%Same-day % · 2024-01: 31.0%Same-day % · 2024-02: 29.8%Same-day % · 2024-03: 30.2%Same-day % · 2024-04: 30.7%Same-day % · 2024-05: 27.7%Same-day % · 2024-06: 29.1%Same-day % · 2024-07: 29.6%Same-day % · 2024-08: 28.5%Same-day % · 2024-09: 27.8%Same-day % · 2024-10: 24.3%Same-day % · 2024-11: 25.2%Same-day % · 2024-12: 31.0%Same-day % · 2025-01: 30.2%Same-day % · 2025-02: 32.6%Same-day % · 2025-03: 32.1%Same-day % · 2025-04: 30.2%Same-day % · 2025-05: 30.3%Same-day % · 2025-06: 30.8%Same-day % · 2025-07: 30.8%Same-day % · 2025-08: 29.3%F2F % · 2023-09: 89.0%F2F % · 2023-10: 90.7%F2F % · 2023-11: 87.6%F2F % · 2023-12: 85.7%F2F % · 2024-01: 85.1%F2F % · 2024-02: 84.8%F2F % · 2024-03: 81.4%F2F % · 2024-04: 83.1%F2F % · 2024-05: 85.4%F2F % · 2024-06: 85.7%F2F % · 2024-07: 85.4%F2F % · 2024-08: 83.0%F2F % · 2024-09: 82.1%F2F % · 2024-10: 83.6%F2F % · 2024-11: 79.5%F2F % · 2024-12: 80.8%F2F % · 2025-01: 79.1%F2F % · 2025-02: 77.7%F2F % · 2025-03: 79.8%F2F % · 2025-04: 80.9%F2F % · 2025-05: 78.4%F2F % · 2025-06: 78.8%F2F % · 2025-07: 80.2%F2F % · 2025-08: 84.1%Phone % · 2023-09: 7.5%Phone % · 2023-10: 6.7%Phone % · 2023-11: 9.1%Phone % · 2023-12: 10.3%Phone % · 2024-01: 11.2%Phone % · 2024-02: 11.9%Phone % · 2024-03: 16.2%Phone % · 2024-04: 14.8%Phone % · 2024-05: 11.6%Phone % · 2024-06: 12.8%Phone % · 2024-07: 12.5%Phone % · 2024-08: 14.0%Phone % · 2024-09: 14.9%Phone % · 2024-10: 12.6%Phone % · 2024-11: 13.8%Phone % · 2024-12: 15.8%Phone % · 2025-01: 17.8%Phone % · 2025-02: 18.2%Phone % · 2025-03: 17.1%Phone % · 2025-04: 15.3%Phone % · 2025-05: 17.7%Phone % · 2025-06: 17.7%Phone % · 2025-07: 16.1%Phone % · 2025-08: 13.1%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 0.3%Triage % · 2023-10: 0.3%Triage % · 2023-11: 0.2%Triage % · 2023-12: 0.5%Triage % · 2024-01: 0.2%Triage % · 2024-02: 0.4%Triage % · 2024-03: 0.3%Triage % · 2024-04: 0.4%Triage % · 2024-05: 0.4%Triage % · 2024-06: 0.2%Triage % · 2024-07: 0.3%Triage % · 2024-08: 0.3%Triage % · 2024-09: 0.1%Triage % · 2024-10: 0.2%Triage % · 2024-11: 0.2%Triage % · 2024-12: 0.1%Triage % · 2025-01: 0.3%Triage % · 2025-02: 0.2%Triage % · 2025-03: 0.3%Triage % · 2025-04: 0.1%Triage % · 2025-05: 0.2%Triage % · 2025-06: 0.4%Triage % · 2025-07: 0.2%Triage % · 2025-08: 0.5%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,9803,9784,9765,9742023-09: 4,397 appointments2023-10: 4,952 appointments2023-11: 4,195 appointments2023-12: 3,489 appointments2024-01: 3,948 appointments2024-02: 3,594 appointments2024-03: 3,270 appointments2024-04: 3,546 appointments2024-05: 4,064 appointments2024-06: 3,280 appointments2024-07: 3,581 appointments2024-08: 3,573 appointments2024-09: 3,687 appointments2024-10: 5,684 appointments2024-11: 4,658 appointments2024-12: 3,518 appointments2025-01: 4,115 appointments2025-02: 3,607 appointments2025-03: 3,489 appointments2025-04: 4,295 appointments2025-05: 3,570 appointments2025-06: 3,730 appointments2025-07: 3,951 appointments2025-08: 3,544 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-084155536928312023-09: 611.5 appts per 1,000 patients2023-10: 688.7 appts per 1,000 patients2023-11: 583.4 appts per 1,000 patients2023-12: 485.3 appts per 1,000 patients2024-01: 549.1 appts per 1,000 patients2024-02: 499.9 appts per 1,000 patients2024-03: 454.8 appts per 1,000 patients2024-04: 493.2 appts per 1,000 patients2024-05: 565.2 appts per 1,000 patients2024-06: 456.2 appts per 1,000 patients2024-07: 498.1 appts per 1,000 patients2024-08: 496.9 appts per 1,000 patients2024-09: 512.8 appts per 1,000 patients2024-10: 790.5 appts per 1,000 patients2024-11: 647.8 appts per 1,000 patients2024-12: 489.3 appts per 1,000 patients2025-01: 572.3 appts per 1,000 patients2025-02: 501.7 appts per 1,000 patients2025-03: 485.3 appts per 1,000 patients2025-04: 597.4 appts per 1,000 patients2025-05: 496.5 appts per 1,000 patients2025-06: 518.8 appts per 1,000 patients2025-07: 549.5 appts per 1,000 patients2025-08: 492.9 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 26.8%September 2023 · 1 day: 4.9%September 2023 · 2–7 days: 17.1%September 2023 · 8–14 days: 18.4%September 2023 · 15–21 days: 8.6%September 2023 · 22–28 days: 8.1%September 2023 · > 28 days: 16.1%October 2023 · Same day: 21.4%October 2023 · 1 day: 4.7%October 2023 · 2–7 days: 18.4%October 2023 · 8–14 days: 16.9%October 2023 · 15–21 days: 10.0%October 2023 · 22–28 days: 7.7%October 2023 · > 28 days: 20.9%November 2023 · Same day: 29.4%November 2023 · 1 day: 5.4%November 2023 · 2–7 days: 24.6%November 2023 · 8–14 days: 20.3%November 2023 · 15–21 days: 10.1%November 2023 · 22–28 days: 5.9%November 2023 · > 28 days: 4.4%December 2023 · Same day: 32.0%December 2023 · 1 day: 5.6%December 2023 · 2–7 days: 21.3%December 2023 · 8–14 days: 21.0%December 2023 · 15–21 days: 10.6%December 2023 · 22–28 days: 6.9%December 2023 · > 28 days: 2.6%January 2024 · Same day: 31.0%January 2024 · 1 day: 5.8%January 2024 · 2–7 days: 24.8%January 2024 · 8–14 days: 18.5%January 2024 · 15–21 days: 8.8%January 2024 · 22–28 days: 6.7%January 2024 · > 28 days: 4.3%February 2024 · Same day: 29.8%February 2024 · 1 day: 4.7%February 2024 · 2–7 days: 22.3%February 2024 · 8–14 days: 18.4%February 2024 · 15–21 days: 16.6%February 2024 · 22–28 days: 5.8%February 2024 · > 28 days: 2.3%March 2024 · Same day: 30.2%March 2024 · 1 day: 6.9%March 2024 · 2–7 days: 19.2%March 2024 · 8–14 days: 15.7%March 2024 · 15–21 days: 15.2%March 2024 · 22–28 days: 7.3%March 2024 · > 28 days: 5.5%April 2024 · Same day: 30.7%April 2024 · 1 day: 4.4%April 2024 · 2–7 days: 18.4%April 2024 · 8–14 days: 14.2%April 2024 · 15–21 days: 10.6%April 2024 · 22–28 days: 13.4%April 2024 · > 28 days: 8.3%May 2024 · Same day: 27.7%May 2024 · 1 day: 4.8%May 2024 · 2–7 days: 18.2%May 2024 · 8–14 days: 10.9%May 2024 · 15–21 days: 12.1%May 2024 · 22–28 days: 16.3%May 2024 · > 28 days: 10.0%June 2024 · Same day: 29.1%June 2024 · 1 day: 5.2%June 2024 · 2–7 days: 18.0%June 2024 · 8–14 days: 14.3%June 2024 · 15–21 days: 9.5%June 2024 · 22–28 days: 11.0%June 2024 · > 28 days: 12.8%July 2024 · Same day: 29.6%July 2024 · 1 day: 5.9%July 2024 · 2–7 days: 17.4%July 2024 · 8–14 days: 14.7%July 2024 · 15–21 days: 10.6%July 2024 · 22–28 days: 13.4%July 2024 · > 28 days: 8.4%August 2024 · Same day: 28.5%August 2024 · 1 day: 5.3%August 2024 · 2–7 days: 19.8%August 2024 · 8–14 days: 18.7%August 2024 · 15–21 days: 9.3%August 2024 · 22–28 days: 10.7%August 2024 · > 28 days: 7.7%September 2024 · Same day: 27.8%September 2024 · 1 day: 2.9%September 2024 · 2–7 days: 13.3%September 2024 · 8–14 days: 18.4%September 2024 · 15–21 days: 14.0%September 2024 · 22–28 days: 13.6%September 2024 · > 28 days: 9.9%October 2024 · Same day: 24.3%October 2024 · 1 day: 3.6%October 2024 · 2–7 days: 12.4%October 2024 · 8–14 days: 14.6%October 2024 · 15–21 days: 11.9%October 2024 · 22–28 days: 10.5%October 2024 · > 28 days: 22.6%November 2024 · Same day: 25.2%November 2024 · 1 day: 4.1%November 2024 · 2–7 days: 16.3%November 2024 · 8–14 days: 11.7%November 2024 · 15–21 days: 8.8%November 2024 · 22–28 days: 9.5%November 2024 · > 28 days: 24.4%December 2024 · Same day: 31.0%December 2024 · 1 day: 4.9%December 2024 · 2–7 days: 17.2%December 2024 · 8–14 days: 15.3%December 2024 · 15–21 days: 12.1%December 2024 · 22–28 days: 9.3%December 2024 · > 28 days: 10.1%January 2025 · Same day: 30.2%January 2025 · 1 day: 4.0%January 2025 · 2–7 days: 17.9%January 2025 · 8–14 days: 18.1%January 2025 · 15–21 days: 9.9%January 2025 · 22–28 days: 8.7%January 2025 · > 28 days: 11.3%February 2025 · Same day: 32.6%February 2025 · 1 day: 3.7%February 2025 · 2–7 days: 15.7%February 2025 · 8–14 days: 17.5%February 2025 · 15–21 days: 14.2%February 2025 · 22–28 days: 9.3%February 2025 · > 28 days: 7.0%March 2025 · Same day: 32.1%March 2025 · 1 day: 3.4%March 2025 · 2–7 days: 15.4%March 2025 · 8–14 days: 15.6%March 2025 · 15–21 days: 11.6%March 2025 · 22–28 days: 11.6%March 2025 · > 28 days: 10.3%April 2025 · Same day: 30.2%April 2025 · 1 day: 3.7%April 2025 · 2–7 days: 10.8%April 2025 · 8–14 days: 13.3%April 2025 · 15–21 days: 17.1%April 2025 · 22–28 days: 12.8%April 2025 · > 28 days: 12.2%May 2025 · Same day: 30.3%May 2025 · 1 day: 4.2%May 2025 · 2–7 days: 10.1%May 2025 · 8–14 days: 14.1%May 2025 · 15–21 days: 10.7%May 2025 · 22–28 days: 14.2%May 2025 · > 28 days: 16.4%June 2025 · Same day: 30.8%June 2025 · 1 day: 3.1%June 2025 · 2–7 days: 14.2%June 2025 · 8–14 days: 15.3%June 2025 · 15–21 days: 11.0%June 2025 · 22–28 days: 12.2%June 2025 · > 28 days: 13.4%July 2025 · Same day: 30.8%July 2025 · 1 day: 5.8%July 2025 · 2–7 days: 16.5%July 2025 · 8–14 days: 14.2%July 2025 · 15–21 days: 8.5%July 2025 · 22–28 days: 11.1%July 2025 · > 28 days: 13.0%August 2025 · Same day: 29.3%August 2025 · 1 day: 5.6%August 2025 · 2–7 days: 15.0%August 2025 · 8–14 days: 12.6%August 2025 · 15–21 days: 10.4%August 2025 · 22–28 days: 12.1%August 2025 · > 28 days: 15.1%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

HIGHscore 73/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access
  • High long-wait rate (13.8% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.5%
Face-to-face %+0.7%
Telephone %-3.1%
Same-day %-1.1%
Appts per 1K-0.5%
Triage %+10.9%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Lawns Practice saw a notable increase in the DNA rate, rising to 5.5% from a trailing average of 2.6%. This is a significant rise and could indicate a potential issue with patient attendance.

Several trends are worth noting. The triage percentage has seen a substantial increase, rising by 170.7% in August. Additionally, the telephone percentage has decreased by 3.1% month-on-month, suggesting a shift in how appointments are being managed.

To investigate these trends, it would be prudent to review the triage process to understand the cause of the sharp increase. Additionally, examining the dip in telephone appointments could reveal whether this is due to operational changes or patient preference.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 0.5 · avg 0.2 ± 0.1
f2fPct2025-08
value 84.1 · avg 80.3 ± 1.8
dnaRate2025-08
value 5.5 · avg 2.6 ± 0.4
triagePct2025-06
value 0.4 · avg 0.2 ± 0.1
phonePct2025-02
value 18.2 · avg 14.1 ± 1.8
f2fPct2025-02
value 77.7 · avg 82.8 ± 2.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
0.2 → 0.5 (+170.7%)
dnaRate2025-08
2.5 → 5.5 (+120%)
triagePct2025-07
0.4 → 0.2 (-52.8%)
triagePct2025-06
0.2 → 0.4 (+67.5%)
triagePct2025-05
0.1 → 0.2 (+60.4%)
triagePct2025-04
0.3 → 0.1 (-55.7%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

2.13

Nurse FTE

3.51

Direct Patient Care FTE

4.68

Admin FTE

8.91

1 practices reporting · 100.0% coverage

Staff group mix

GP2.1 FTE · 11%
Nurse3.5 FTE · 18%
Direct Patient Care4.7 FTE · 24%
Admin8.9 FTE · 46%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP2.13 FTE · 2 headcount
Partner2.13 FTE (100%) · 2 hc
Nurses3.51 FTE · 5 headcount
Practice Nurse2.63 FTE (75%) · 4 hc
Advanced / Specialist0.88 FTE (25%) · 1 hc
Admin / Non-clinical8.91 FTE · 13 headcount
Management2.00 FTE (22%) · 2 hc
Reception / Admin4.95 FTE (56%) · 8 hc
Other1.96 FTE (22%) · 3 hc
Direct Patient Care4.69 FTE · 6 headcount
Pharmacist0.91 FTE (19%) · 1 hc
HCA / Nursing Assistant1.67 FTE (36%) · 2 hc
Other2.11 FTE (45%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0315811GP · 2024-03: 3 FTEGP · 2024-04: 3 FTEGP · 2024-05: 3 FTEGP · 2024-06: 3 FTEGP · 2024-07: 3 FTEGP · 2024-08: 3 FTEGP · 2024-09: 3 FTEGP · 2024-10: 3 FTEGP · 2024-11: 3 FTEGP · 2024-12: 3 FTEGP · 2025-01: 3 FTEGP · 2025-02: 3 FTEGP · 2025-03: 3 FTEGP · 2025-04: 3 FTEGP · 2025-05: 3 FTEGP · 2025-06: 3 FTEGP · 2025-07: 3 FTEGP · 2025-08: 3 FTEGP · 2025-09: 3 FTEGP · 2025-10: 3 FTEGP · 2025-11: 3 FTEGP · 2025-12: 3 FTEGP · 2026-01: 3 FTEGP · 2026-02: 3 FTEGP · 2026-03: 2 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 5 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 5 FTEDPC · 2024-07: 5 FTEDPC · 2024-08: 5 FTEDPC · 2024-09: 5 FTEDPC · 2024-10: 5 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 5 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 6 FTEDPC · 2025-04: 6 FTEDPC · 2025-05: 6 FTEDPC · 2025-06: 6 FTEDPC · 2025-07: 6 FTEDPC · 2025-08: 6 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 5 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 5 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 8 FTEAdmin · 2024-04: 8 FTEAdmin · 2024-05: 8 FTEAdmin · 2024-06: 9 FTEAdmin · 2024-07: 9 FTEAdmin · 2024-08: 9 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 9 FTEAdmin · 2024-11: 9 FTEAdmin · 2024-12: 9 FTEAdmin · 2025-01: 9 FTEAdmin · 2025-02: 9 FTEAdmin · 2025-03: 10 FTEAdmin · 2025-04: 10 FTEAdmin · 2025-05: 10 FTEAdmin · 2025-06: 10 FTEAdmin · 2025-07: 10 FTEAdmin · 2025-08: 10 FTEAdmin · 2025-09: 9 FTEAdmin · 2025-10: 10 FTEAdmin · 2025-11: 10 FTEAdmin · 2025-12: 10 FTEAdmin · 2026-01: 10 FTEAdmin · 2026-02: 10 FTEAdmin · 2026-03: 9 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good82.3%
Phone easy32.5%
Website easy99.3%
100.0% coverage

Prescribing volume

2.19

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.