GP Practice

Marriott'S Medical Practices

D82024

Compare to

Registered patients

13,090

NHS Digital list size

GP FTE

4.44

NHS Digital workforce

Patients per GP FTE

2,948

Items per patient

1.87

prescribing volume

GPPS overall good

67.0%

patient experience

Access KPIs · August 2025

Same-day %

41.2%

Month: August 2025

Appts per 1K patients

508

all bookings (incl. triage)

Patient contacts per 1K

460

F2F + phone + video only

28+ day backlog

18.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face75.0%
Telephone13.5%
Video / online2.2%
Triage16.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %41.2%43.0%-1.8%
Face-to-face %75.0%58.4%+16.6%
Telephone %13.5%21.9%-8.4%
Appts per 1K507.6479.7+27.9
Triage %16.2%8.7%+7.5%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080316294Same-day % · 2023-09: 32.8%Same-day % · 2023-10: 30.5%Same-day % · 2023-11: 33.7%Same-day % · 2023-12: 38.4%Same-day % · 2024-01: 35.9%Same-day % · 2024-02: 38.1%Same-day % · 2024-03: 36.5%Same-day % · 2024-04: 37.3%Same-day % · 2024-05: 39.0%Same-day % · 2024-06: 38.8%Same-day % · 2024-07: 37.0%Same-day % · 2024-08: 39.9%Same-day % · 2024-09: 37.1%Same-day % · 2024-10: 30.1%Same-day % · 2024-11: 34.2%Same-day % · 2024-12: 35.0%Same-day % · 2025-01: 36.2%Same-day % · 2025-02: 36.8%Same-day % · 2025-03: 37.8%Same-day % · 2025-04: 40.2%Same-day % · 2025-05: 39.3%Same-day % · 2025-06: 40.5%Same-day % · 2025-07: 40.8%Same-day % · 2025-08: 41.2%F2F % · 2023-09: 81.5%F2F % · 2023-10: 80.4%F2F % · 2023-11: 77.8%F2F % · 2023-12: 80.0%F2F % · 2024-01: 78.4%F2F % · 2024-02: 77.4%F2F % · 2024-03: 75.9%F2F % · 2024-04: 76.2%F2F % · 2024-05: 76.9%F2F % · 2024-06: 79.5%F2F % · 2024-07: 80.7%F2F % · 2024-08: 79.5%F2F % · 2024-09: 79.5%F2F % · 2024-10: 83.6%F2F % · 2024-11: 78.9%F2F % · 2024-12: 77.6%F2F % · 2025-01: 77.2%F2F % · 2025-02: 75.9%F2F % · 2025-03: 76.2%F2F % · 2025-04: 74.0%F2F % · 2025-05: 77.2%F2F % · 2025-06: 75.8%F2F % · 2025-07: 75.9%F2F % · 2025-08: 75.0%Phone % · 2023-09: 14.1%Phone % · 2023-10: 12.2%Phone % · 2023-11: 16.1%Phone % · 2023-12: 14.6%Phone % · 2024-01: 15.4%Phone % · 2024-02: 14.5%Phone % · 2024-03: 14.3%Phone % · 2024-04: 12.7%Phone % · 2024-05: 11.4%Phone % · 2024-06: 12.5%Phone % · 2024-07: 11.6%Phone % · 2024-08: 12.5%Phone % · 2024-09: 13.1%Phone % · 2024-10: 7.8%Phone % · 2024-11: 11.8%Phone % · 2024-12: 12.5%Phone % · 2025-01: 13.9%Phone % · 2025-02: 12.6%Phone % · 2025-03: 12.4%Phone % · 2025-04: 12.8%Phone % · 2025-05: 11.5%Phone % · 2025-06: 12.4%Phone % · 2025-07: 13.0%Phone % · 2025-08: 13.5%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.2%Video % · 2025-04: 2.6%Video % · 2025-05: 2.1%Video % · 2025-06: 2.7%Video % · 2025-07: 2.8%Video % · 2025-08: 2.2%Triage % · 2023-09: 11.4%Triage % · 2023-10: 9.9%Triage % · 2023-11: 4.3%Triage % · 2023-12: 6.3%Triage % · 2024-01: 9.2%Triage % · 2024-02: 0.2%Triage % · 2024-03: 12.5%Triage % · 2024-04: 11.9%Triage % · 2024-05: 12.6%Triage % · 2024-06: 14.5%Triage % · 2024-07: 12.4%Triage % · 2024-08: 13.6%Triage % · 2024-09: 13.9%Triage % · 2024-10: 9.5%Triage % · 2024-11: 11.8%Triage % · 2024-12: 12.1%Triage % · 2025-01: 11.8%Triage % · 2025-02: 12.1%Triage % · 2025-03: 12.9%Triage % · 2025-04: 14.9%Triage % · 2025-05: 16.6%Triage % · 2025-06: 15.8%Triage % · 2025-07: 16.7%Triage % · 2025-08: 16.2%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-083,0904,8326,5748,3162023-09: 4,438 appointments2023-10: 4,523 appointments2023-11: 4,326 appointments2023-12: 3,596 appointments2024-01: 4,498 appointments2024-02: 3,956 appointments2024-03: 4,132 appointments2024-04: 3,708 appointments2024-05: 3,833 appointments2024-06: 3,910 appointments2024-07: 4,987 appointments2024-08: 4,052 appointments2024-09: 3,981 appointments2024-10: 5,832 appointments2024-11: 4,262 appointments2024-12: 4,096 appointments2025-01: 5,011 appointments2025-02: 4,215 appointments2025-03: 4,513 appointments2025-04: 4,152 appointments2025-05: 5,849 appointments2025-06: 7,483 appointments2025-07: 7,810 appointments2025-08: 6,645 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082363695026352023-09: 339 appts per 1,000 patients2023-10: 345.5 appts per 1,000 patients2023-11: 330.5 appts per 1,000 patients2023-12: 274.7 appts per 1,000 patients2024-01: 343.6 appts per 1,000 patients2024-02: 302.2 appts per 1,000 patients2024-03: 315.7 appts per 1,000 patients2024-04: 283.3 appts per 1,000 patients2024-05: 292.8 appts per 1,000 patients2024-06: 298.7 appts per 1,000 patients2024-07: 381 appts per 1,000 patients2024-08: 309.5 appts per 1,000 patients2024-09: 304.1 appts per 1,000 patients2024-10: 445.5 appts per 1,000 patients2024-11: 325.6 appts per 1,000 patients2024-12: 312.9 appts per 1,000 patients2025-01: 382.8 appts per 1,000 patients2025-02: 322 appts per 1,000 patients2025-03: 344.8 appts per 1,000 patients2025-04: 317.2 appts per 1,000 patients2025-05: 446.8 appts per 1,000 patients2025-06: 571.7 appts per 1,000 patients2025-07: 596.6 appts per 1,000 patients2025-08: 507.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 32.8%September 2023 · 1 day: 3.2%September 2023 · 2–7 days: 9.1%September 2023 · 8–14 days: 11.4%September 2023 · 15–21 days: 10.0%September 2023 · 22–28 days: 10.0%September 2023 · > 28 days: 23.5%October 2023 · Same day: 30.5%October 2023 · 1 day: 2.9%October 2023 · 2–7 days: 9.6%October 2023 · 8–14 days: 16.4%October 2023 · 15–21 days: 11.3%October 2023 · 22–28 days: 7.8%October 2023 · > 28 days: 21.5%November 2023 · Same day: 33.7%November 2023 · 1 day: 4.0%November 2023 · 2–7 days: 12.6%November 2023 · 8–14 days: 15.3%November 2023 · 15–21 days: 12.6%November 2023 · 22–28 days: 7.7%November 2023 · > 28 days: 14.1%December 2023 · Same day: 38.4%December 2023 · 1 day: 3.6%December 2023 · 2–7 days: 10.6%December 2023 · 8–14 days: 10.7%December 2023 · 15–21 days: 11.9%December 2023 · 22–28 days: 10.2%December 2023 · > 28 days: 14.5%January 2024 · Same day: 35.9%January 2024 · 1 day: 3.6%January 2024 · 2–7 days: 11.7%January 2024 · 8–14 days: 12.2%January 2024 · 15–21 days: 14.0%January 2024 · 22–28 days: 7.1%January 2024 · > 28 days: 15.5%February 2024 · Same day: 38.1%February 2024 · 1 day: 3.6%February 2024 · 2–7 days: 9.7%February 2024 · 8–14 days: 9.6%February 2024 · 15–21 days: 10.1%February 2024 · 22–28 days: 13.9%February 2024 · > 28 days: 15.0%March 2024 · Same day: 36.5%March 2024 · 1 day: 3.0%March 2024 · 2–7 days: 8.8%March 2024 · 8–14 days: 7.3%March 2024 · 15–21 days: 9.3%March 2024 · 22–28 days: 14.1%March 2024 · > 28 days: 20.9%April 2024 · Same day: 37.3%April 2024 · 1 day: 5.6%April 2024 · 2–7 days: 8.7%April 2024 · 8–14 days: 6.9%April 2024 · 15–21 days: 7.3%April 2024 · 22–28 days: 9.0%April 2024 · > 28 days: 25.2%May 2024 · Same day: 39.0%May 2024 · 1 day: 3.8%May 2024 · 2–7 days: 6.8%May 2024 · 8–14 days: 5.3%May 2024 · 15–21 days: 6.5%May 2024 · 22–28 days: 9.5%May 2024 · > 28 days: 28.9%June 2024 · Same day: 38.8%June 2024 · 1 day: 3.1%June 2024 · 2–7 days: 7.8%June 2024 · 8–14 days: 6.9%June 2024 · 15–21 days: 5.1%June 2024 · 22–28 days: 5.4%June 2024 · > 28 days: 33.0%July 2024 · Same day: 37.0%July 2024 · 1 day: 3.3%July 2024 · 2–7 days: 10.1%July 2024 · 8–14 days: 9.6%July 2024 · 15–21 days: 5.9%July 2024 · 22–28 days: 7.5%July 2024 · > 28 days: 26.6%August 2024 · Same day: 39.9%August 2024 · 1 day: 4.2%August 2024 · 2–7 days: 9.8%August 2024 · 8–14 days: 8.8%August 2024 · 15–21 days: 7.9%August 2024 · 22–28 days: 8.1%August 2024 · > 28 days: 21.3%September 2024 · Same day: 37.1%September 2024 · 1 day: 3.4%September 2024 · 2–7 days: 10.9%September 2024 · 8–14 days: 7.8%September 2024 · 15–21 days: 9.7%September 2024 · 22–28 days: 7.7%September 2024 · > 28 days: 23.4%October 2024 · Same day: 30.1%October 2024 · 1 day: 4.9%October 2024 · 2–7 days: 10.2%October 2024 · 8–14 days: 7.6%October 2024 · 15–21 days: 5.9%October 2024 · 22–28 days: 10.9%October 2024 · > 28 days: 30.4%November 2024 · Same day: 34.2%November 2024 · 1 day: 5.1%November 2024 · 2–7 days: 10.0%November 2024 · 8–14 days: 11.1%November 2024 · 15–21 days: 9.1%November 2024 · 22–28 days: 9.9%November 2024 · > 28 days: 20.7%December 2024 · Same day: 35.0%December 2024 · 1 day: 4.5%December 2024 · 2–7 days: 11.4%December 2024 · 8–14 days: 9.7%December 2024 · 15–21 days: 8.8%December 2024 · 22–28 days: 8.6%December 2024 · > 28 days: 22.0%January 2025 · Same day: 36.2%January 2025 · 1 day: 4.8%January 2025 · 2–7 days: 13.8%January 2025 · 8–14 days: 9.7%January 2025 · 15–21 days: 6.5%January 2025 · 22–28 days: 5.4%January 2025 · > 28 days: 23.6%February 2025 · Same day: 36.8%February 2025 · 1 day: 4.8%February 2025 · 2–7 days: 13.7%February 2025 · 8–14 days: 10.8%February 2025 · 15–21 days: 7.7%February 2025 · 22–28 days: 6.7%February 2025 · > 28 days: 19.5%March 2025 · Same day: 37.8%March 2025 · 1 day: 4.5%March 2025 · 2–7 days: 14.0%March 2025 · 8–14 days: 11.1%March 2025 · 15–21 days: 6.0%March 2025 · 22–28 days: 7.8%March 2025 · > 28 days: 18.8%April 2025 · Same day: 40.2%April 2025 · 1 day: 5.2%April 2025 · 2–7 days: 12.2%April 2025 · 8–14 days: 10.7%April 2025 · 15–21 days: 7.8%April 2025 · 22–28 days: 6.3%April 2025 · > 28 days: 17.6%May 2025 · Same day: 39.3%May 2025 · 1 day: 5.0%May 2025 · 2–7 days: 12.1%May 2025 · 8–14 days: 11.8%May 2025 · 15–21 days: 7.6%May 2025 · 22–28 days: 7.6%May 2025 · > 28 days: 16.6%June 2025 · Same day: 40.5%June 2025 · 1 day: 5.4%June 2025 · 2–7 days: 13.1%June 2025 · 8–14 days: 12.1%June 2025 · 15–21 days: 6.9%June 2025 · 22–28 days: 7.5%June 2025 · > 28 days: 14.7%July 2025 · Same day: 40.8%July 2025 · 1 day: 5.5%July 2025 · 2–7 days: 12.2%July 2025 · 8–14 days: 10.9%July 2025 · 15–21 days: 9.7%July 2025 · 22–28 days: 6.5%July 2025 · > 28 days: 14.5%August 2025 · Same day: 41.2%August 2025 · 1 day: 4.0%August 2025 · 2–7 days: 10.3%August 2025 · 8–14 days: 10.6%August 2025 · 15–21 days: 8.7%August 2025 · 22–28 days: 7.0%August 2025 · > 28 days: 18.2%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

HIGHscore 73/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access
  • High long-wait rate (15.8% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+10.9%
Face-to-face %-0.1%
Telephone %+1.6%
Same-day %+1.4%
Appts per 1K+10.9%
Triage %+3.9%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments stood out, with 7810 appointments recorded compared to the practice's trailing average of 4869.4. This represents a significant increase of 60% above the average.

Several trends and step changes are worth noting. The DNA rate has been rising steadily, with a notable 50% increase in May. The phone percentage has also been increasing, with a 51% rise in November and a 40% drop in October. These shifts may indicate changes in patient behavior or operational adjustments.

To investigate these trends, it would be prudent to review the phone mix in November and October to understand the causes behind these shifts. Additionally, examining the DNA rate trend to identify potential reasons for the increase could be beneficial.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-07
value 7810 · avg 4869.4 ± 1010.2
dnaRate2025-07
value 4.2 · avg 2.3 ± 0.9
total2025-06
value 7483 · avg 4571.7 ± 662.8
dnaRate2025-06
value 4.1 · avg 2.2 ± 0.8
triagePct2025-05
value 16.6 · avg 12.7 ± 1.4
total2025-05
value 5849 · avg 4403.7 ± 566.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-05
2.6 → 3.9 (+50%)
videoPct2025-04
0.2 → 2.6 (+1200%)
dnaRate2025-04
1.9 → 2.6 (+36.8%)
phonePct2024-11
7.8 → 11.8 (+51.3%)
phonePct2024-10
13.1 → 7.8 (-40.5%)
triagePct2024-10
13.9 → 9.5 (-31.5%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 53/100medium confidence
Last inspection: 2023-04-26 · 36 months ago
  • Current rating is requires improvement, and the latest CQC assessment date is 2023-04-26 (36 months ago).
  • Current rating is outside the Good/Outstanding focused-assessment profile, which lowers this specific cohort signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

4.44

Nurse FTE

5.79

Direct Patient Care FTE

5.77

Admin FTE

12.72

1 practices reporting · 100.0% coverage

Staff group mix

GP4.4 FTE · 15%
Nurse5.8 FTE · 20%
Direct Patient Care5.8 FTE · 20%
Admin12.7 FTE · 44%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.45 FTE · 7 headcount
Salaried4.34 FTE (98%) · 6 hc
Retainer0.11 FTE (2%) · 1 hc
Nurses5.79 FTE · 8 headcount
Practice Nurse4.63 FTE (80%) · 6 hc
Advanced / Specialist1.16 FTE (20%) · 2 hc
Admin / Non-clinical12.73 FTE · 20 headcount
Management2.96 FTE (23%) · 3 hc
Reception / Admin8.26 FTE (65%) · 15 hc
Other1.51 FTE (12%) · 2 hc
Direct Patient Care5.78 FTE · 7 headcount
Pharmacist1.99 FTE (34%) · 2 hc
HCA / Nursing Assistant2.07 FTE (36%) · 3 hc
Other1.72 FTE (30%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03171420GP · 2024-03: 4 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 4 FTEGP · 2024-08: 4 FTEGP · 2024-09: 4 FTEGP · 2024-10: 4 FTEGP · 2024-11: 4 FTEGP · 2024-12: 4 FTEGP · 2025-01: 4 FTEGP · 2025-02: 4 FTEGP · 2025-03: 4 FTEGP · 2025-04: 4 FTEGP · 2025-05: 4 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 4 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 4 FTEGP · 2026-01: 4 FTEGP · 2026-02: 4 FTEGP · 2026-03: 4 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 5 FTENurse · 2024-09: 5 FTENurse · 2024-10: 5 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 5 FTENurse · 2025-11: 5 FTENurse · 2025-12: 5 FTENurse · 2026-01: 5 FTENurse · 2026-02: 5 FTENurse · 2026-03: 6 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 4 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 3 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 4 FTEDPC · 2025-02: 4 FTEDPC · 2025-03: 4 FTEDPC · 2025-04: 4 FTEDPC · 2025-05: 5 FTEDPC · 2025-06: 5 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 5 FTEDPC · 2025-11: 4 FTEDPC · 2025-12: 4 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 6 FTEDPC · 2026-03: 6 FTEAdmin · 2024-03: 14 FTEAdmin · 2024-04: 14 FTEAdmin · 2024-05: 14 FTEAdmin · 2024-06: 14 FTEAdmin · 2024-07: 14 FTEAdmin · 2024-08: 18 FTEAdmin · 2024-09: 18 FTEAdmin · 2024-10: 18 FTEAdmin · 2024-11: 18 FTEAdmin · 2024-12: 18 FTEAdmin · 2025-01: 15 FTEAdmin · 2025-02: 15 FTEAdmin · 2025-03: 16 FTEAdmin · 2025-04: 16 FTEAdmin · 2025-05: 15 FTEAdmin · 2025-06: 15 FTEAdmin · 2025-07: 16 FTEAdmin · 2025-08: 16 FTEAdmin · 2025-09: 16 FTEAdmin · 2025-10: 16 FTEAdmin · 2025-11: 16 FTEAdmin · 2025-12: 16 FTEAdmin · 2026-01: 14 FTEAdmin · 2026-02: 14 FTEAdmin · 2026-03: 13 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good67.0%
Phone easy13.0%
Website easy50.9%
100.0% coverage

Prescribing volume

1.87

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.