GP Practice

Attleborough Surgery

D82034

Compare to

Registered patients

19,022

NHS Digital list size

GP FTE

10.46

NHS Digital workforce

Patients per GP FTE

1,819

Items per patient

2.28

prescribing volume

GPPS overall good

58.1%

patient experience

Access KPIs · August 2025

Same-day %

27.2%

Month: August 2025

Appts per 1K patients

394

all bookings (incl. triage)

Patient contacts per 1K

351

F2F + phone + video only

28+ day backlog

11.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face55.9%
Telephone32.3%
Video / online0.8%
Triage15.3%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %27.2%43.0%-15.8%
Face-to-face %55.9%58.4%-2.5%
Telephone %32.3%21.9%+10.4%
Appts per 1K394.3479.7-85.4
Triage %15.3%8.7%+6.6%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080275582Same-day % · 2023-09: 27.8%Same-day % · 2023-10: 19.8%Same-day % · 2023-11: 23.3%Same-day % · 2023-12: 25.6%Same-day % · 2024-01: 25.4%Same-day % · 2024-02: 24.0%Same-day % · 2024-03: 24.7%Same-day % · 2024-04: 25.3%Same-day % · 2024-05: 25.0%Same-day % · 2024-06: 22.8%Same-day % · 2024-07: 22.0%Same-day % · 2024-08: 20.6%Same-day % · 2024-09: 24.9%Same-day % · 2024-10: 18.7%Same-day % · 2024-11: 22.3%Same-day % · 2024-12: 24.9%Same-day % · 2025-01: 24.8%Same-day % · 2025-02: 22.7%Same-day % · 2025-03: 25.8%Same-day % · 2025-04: 25.5%Same-day % · 2025-05: 26.4%Same-day % · 2025-06: 24.6%Same-day % · 2025-07: 29.3%Same-day % · 2025-08: 27.2%F2F % · 2023-09: 67.8%F2F % · 2023-10: 69.9%F2F % · 2023-11: 73.3%F2F % · 2023-12: 67.1%F2F % · 2024-01: 61.0%F2F % · 2024-02: 55.8%F2F % · 2024-03: 53.4%F2F % · 2024-04: 49.0%F2F % · 2024-05: 53.2%F2F % · 2024-06: 58.4%F2F % · 2024-07: 55.9%F2F % · 2024-08: 56.3%F2F % · 2024-09: 55.1%F2F % · 2024-10: 64.9%F2F % · 2024-11: 61.9%F2F % · 2024-12: 55.1%F2F % · 2025-01: 57.1%F2F % · 2025-02: 60.2%F2F % · 2025-03: 58.8%F2F % · 2025-04: 56.7%F2F % · 2025-05: 56.1%F2F % · 2025-06: 59.6%F2F % · 2025-07: 55.1%F2F % · 2025-08: 55.9%Phone % · 2023-09: 28.5%Phone % · 2023-10: 27.0%Phone % · 2023-11: 22.3%Phone % · 2023-12: 25.5%Phone % · 2024-01: 33.6%Phone % · 2024-02: 39.4%Phone % · 2024-03: 40.7%Phone % · 2024-04: 44.0%Phone % · 2024-05: 40.9%Phone % · 2024-06: 36.1%Phone % · 2024-07: 38.1%Phone % · 2024-08: 37.0%Phone % · 2024-09: 38.1%Phone % · 2024-10: 28.7%Phone % · 2024-11: 30.7%Phone % · 2024-12: 36.5%Phone % · 2025-01: 35.9%Phone % · 2025-02: 32.6%Phone % · 2025-03: 33.7%Phone % · 2025-04: 35.5%Phone % · 2025-05: 35.5%Phone % · 2025-06: 33.7%Phone % · 2025-07: 34.5%Phone % · 2025-08: 32.3%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.2%Video % · 2024-04: 0.6%Video % · 2024-05: 0.5%Video % · 2024-06: 0.8%Video % · 2024-07: 0.6%Video % · 2024-08: 0.7%Video % · 2024-09: 0.9%Video % · 2024-10: 0.6%Video % · 2024-11: 0.7%Video % · 2024-12: 0.8%Video % · 2025-01: 0.8%Video % · 2025-02: 0.8%Video % · 2025-03: 0.8%Video % · 2025-04: 0.7%Video % · 2025-05: 0.9%Video % · 2025-06: 0.9%Video % · 2025-07: 0.7%Video % · 2025-08: 0.8%Triage % · 2023-09: 27.2%Triage % · 2023-10: 21.4%Triage % · 2023-11: 22.0%Triage % · 2023-12: 23.1%Triage % · 2024-01: 23.1%Triage % · 2024-02: 24.8%Triage % · 2024-03: 23.2%Triage % · 2024-04: 25.5%Triage % · 2024-05: 19.3%Triage % · 2024-06: 13.6%Triage % · 2024-07: 15.8%Triage % · 2024-08: 16.0%Triage % · 2024-09: 16.7%Triage % · 2024-10: 13.9%Triage % · 2024-11: 15.9%Triage % · 2024-12: 18.1%Triage % · 2025-01: 18.1%Triage % · 2025-02: 15.1%Triage % · 2025-03: 15.8%Triage % · 2025-04: 15.9%Triage % · 2025-05: 16.8%Triage % · 2025-06: 16.7%Triage % · 2025-07: 15.3%Triage % · 2025-08: 15.3%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-086,5118,31910,12611,9342023-09: 8,864 appointments2023-10: 11,409 appointments2023-11: 11,322 appointments2023-12: 8,529 appointments2024-01: 10,281 appointments2024-02: 9,931 appointments2024-03: 9,304 appointments2024-04: 9,007 appointments2024-05: 8,472 appointments2024-06: 8,196 appointments2024-07: 9,244 appointments2024-08: 7,841 appointments2024-09: 8,940 appointments2024-10: 10,471 appointments2024-11: 8,974 appointments2024-12: 7,036 appointments2025-01: 9,185 appointments2025-02: 8,346 appointments2025-03: 8,865 appointments2025-04: 7,871 appointments2025-05: 8,309 appointments2025-06: 8,776 appointments2025-07: 8,740 appointments2025-08: 7,500 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-083424375326272023-09: 466 appts per 1,000 patients2023-10: 599.8 appts per 1,000 patients2023-11: 595.2 appts per 1,000 patients2023-12: 448.4 appts per 1,000 patients2024-01: 540.5 appts per 1,000 patients2024-02: 522.1 appts per 1,000 patients2024-03: 489.1 appts per 1,000 patients2024-04: 473.5 appts per 1,000 patients2024-05: 445.4 appts per 1,000 patients2024-06: 430.9 appts per 1,000 patients2024-07: 486 appts per 1,000 patients2024-08: 412.2 appts per 1,000 patients2024-09: 470 appts per 1,000 patients2024-10: 550.5 appts per 1,000 patients2024-11: 471.8 appts per 1,000 patients2024-12: 369.9 appts per 1,000 patients2025-01: 482.9 appts per 1,000 patients2025-02: 438.8 appts per 1,000 patients2025-03: 466 appts per 1,000 patients2025-04: 413.8 appts per 1,000 patients2025-05: 436.8 appts per 1,000 patients2025-06: 461.4 appts per 1,000 patients2025-07: 459.5 appts per 1,000 patients2025-08: 394.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 27.8%September 2023 · 1 day: 10.0%September 2023 · 2–7 days: 24.9%September 2023 · 8–14 days: 21.7%September 2023 · 15–21 days: 7.8%September 2023 · 22–28 days: 4.4%September 2023 · > 28 days: 3.4%October 2023 · Same day: 19.8%October 2023 · 1 day: 6.0%October 2023 · 2–7 days: 24.0%October 2023 · 8–14 days: 21.8%October 2023 · 15–21 days: 7.3%October 2023 · 22–28 days: 3.8%October 2023 · > 28 days: 17.3%November 2023 · Same day: 23.3%November 2023 · 1 day: 6.8%November 2023 · 2–7 days: 21.8%November 2023 · 8–14 days: 24.2%November 2023 · 15–21 days: 7.9%November 2023 · 22–28 days: 4.3%November 2023 · > 28 days: 11.7%December 2023 · Same day: 25.6%December 2023 · 1 day: 8.4%December 2023 · 2–7 days: 24.1%December 2023 · 8–14 days: 21.6%December 2023 · 15–21 days: 13.4%December 2023 · 22–28 days: 4.4%December 2023 · > 28 days: 2.4%January 2024 · Same day: 25.4%January 2024 · 1 day: 6.5%January 2024 · 2–7 days: 24.8%January 2024 · 8–14 days: 21.1%January 2024 · 15–21 days: 10.6%January 2024 · 22–28 days: 7.8%January 2024 · > 28 days: 3.8%February 2024 · Same day: 24.0%February 2024 · 1 day: 6.8%February 2024 · 2–7 days: 26.8%February 2024 · 8–14 days: 26.5%February 2024 · 15–21 days: 8.3%February 2024 · 22–28 days: 5.0%February 2024 · > 28 days: 2.7%March 2024 · Same day: 24.7%March 2024 · 1 day: 6.2%March 2024 · 2–7 days: 28.1%March 2024 · 8–14 days: 23.4%March 2024 · 15–21 days: 7.4%March 2024 · 22–28 days: 6.6%March 2024 · > 28 days: 3.6%April 2024 · Same day: 25.3%April 2024 · 1 day: 6.3%April 2024 · 2–7 days: 22.5%April 2024 · 8–14 days: 23.9%April 2024 · 15–21 days: 12.5%April 2024 · 22–28 days: 5.9%April 2024 · > 28 days: 3.6%May 2024 · Same day: 25.0%May 2024 · 1 day: 6.6%May 2024 · 2–7 days: 18.2%May 2024 · 8–14 days: 16.9%May 2024 · 15–21 days: 17.1%May 2024 · 22–28 days: 8.5%May 2024 · > 28 days: 7.8%June 2024 · Same day: 22.8%June 2024 · 1 day: 6.5%June 2024 · 2–7 days: 18.3%June 2024 · 8–14 days: 17.7%June 2024 · 15–21 days: 20.0%June 2024 · 22–28 days: 9.8%June 2024 · > 28 days: 4.9%July 2024 · Same day: 22.0%July 2024 · 1 day: 5.8%July 2024 · 2–7 days: 18.6%July 2024 · 8–14 days: 18.9%July 2024 · 15–21 days: 18.7%July 2024 · 22–28 days: 10.0%July 2024 · > 28 days: 5.9%August 2024 · Same day: 20.6%August 2024 · 1 day: 5.7%August 2024 · 2–7 days: 18.0%August 2024 · 8–14 days: 19.4%August 2024 · 15–21 days: 16.1%August 2024 · 22–28 days: 11.5%August 2024 · > 28 days: 8.8%September 2024 · Same day: 24.9%September 2024 · 1 day: 6.4%September 2024 · 2–7 days: 20.0%September 2024 · 8–14 days: 17.8%September 2024 · 15–21 days: 11.5%September 2024 · 22–28 days: 10.0%September 2024 · > 28 days: 9.3%October 2024 · Same day: 18.7%October 2024 · 1 day: 5.1%October 2024 · 2–7 days: 17.3%October 2024 · 8–14 days: 20.1%October 2024 · 15–21 days: 15.3%October 2024 · 22–28 days: 16.7%October 2024 · > 28 days: 6.8%November 2024 · Same day: 22.3%November 2024 · 1 day: 5.8%November 2024 · 2–7 days: 14.9%November 2024 · 8–14 days: 17.9%November 2024 · 15–21 days: 12.1%November 2024 · 22–28 days: 7.2%November 2024 · > 28 days: 19.8%December 2024 · Same day: 24.9%December 2024 · 1 day: 5.9%December 2024 · 2–7 days: 15.8%December 2024 · 8–14 days: 16.5%December 2024 · 15–21 days: 14.5%December 2024 · 22–28 days: 9.2%December 2024 · > 28 days: 13.2%January 2025 · Same day: 24.8%January 2025 · 1 day: 6.7%January 2025 · 2–7 days: 18.6%January 2025 · 8–14 days: 16.6%January 2025 · 15–21 days: 11.0%January 2025 · 22–28 days: 8.9%January 2025 · > 28 days: 13.4%February 2025 · Same day: 22.7%February 2025 · 1 day: 6.5%February 2025 · 2–7 days: 17.4%February 2025 · 8–14 days: 22.3%February 2025 · 15–21 days: 17.9%February 2025 · 22–28 days: 7.7%February 2025 · > 28 days: 5.6%March 2025 · Same day: 25.8%March 2025 · 1 day: 5.7%March 2025 · 2–7 days: 14.8%March 2025 · 8–14 days: 18.7%March 2025 · 15–21 days: 18.3%March 2025 · 22–28 days: 10.8%March 2025 · > 28 days: 5.9%April 2025 · Same day: 25.5%April 2025 · 1 day: 6.3%April 2025 · 2–7 days: 15.0%April 2025 · 8–14 days: 15.4%April 2025 · 15–21 days: 13.2%April 2025 · 22–28 days: 14.7%April 2025 · > 28 days: 10.0%May 2025 · Same day: 26.4%May 2025 · 1 day: 5.9%May 2025 · 2–7 days: 13.6%May 2025 · 8–14 days: 15.3%May 2025 · 15–21 days: 16.1%May 2025 · 22–28 days: 11.4%May 2025 · > 28 days: 11.4%June 2025 · Same day: 24.6%June 2025 · 1 day: 5.9%June 2025 · 2–7 days: 14.7%June 2025 · 8–14 days: 18.0%June 2025 · 15–21 days: 18.1%June 2025 · 22–28 days: 10.1%June 2025 · > 28 days: 8.6%July 2025 · Same day: 29.3%July 2025 · 1 day: 5.9%July 2025 · 2–7 days: 19.4%July 2025 · 8–14 days: 15.3%July 2025 · 15–21 days: 14.4%July 2025 · 22–28 days: 8.5%July 2025 · > 28 days: 7.2%August 2025 · Same day: 27.2%August 2025 · 1 day: 5.4%August 2025 · 2–7 days: 17.2%August 2025 · 8–14 days: 13.7%August 2025 · 15–21 days: 13.4%August 2025 · 22–28 days: 11.7%August 2025 · > 28 days: 11.4%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 58/100
  • High demand (>400 appts/1K)
  • Low same-day access (27%)
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.3%
Face-to-face %-0.8%
Telephone %-1%
Same-day %+1.8%
Appts per 1K-1.3%
Triage %-0.7%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Attleborough Surgery saw a notable increase in same-day appointments, with 27.2% of appointments scheduled within the same day, up from the trailing average. This is a significant shift from the previous month's 23.6%, indicating a potential change in patient demand or practice scheduling.

Several trends are worth noting. The percentage of same-day appointments has increased by 1.8% month-on-month, while the DNA rate has decreased by 1.5%. Additionally, the total number of appointments per thousand patients has declined by 1.3%, suggesting a possible adjustment in appointment availability or patient behavior.

To investigate these trends, the practice manager should review the scheduling practices for same-day appointments and verify if the decrease in DNA rate is due to improved patient communication or other factors. Additionally, examining the overall decline in appointment numbers could help identify underlying operational pressures or changes in patient demand.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-07
value 29.3 · avg 23.6 ± 2.2
total2024-12
value 7036 · avg 9099.2 ± 774.6
sameDayPct2024-10
value 18.7 · avg 23.6 ± 1.9
triagePct2024-06
value 13.6 · avg 25.2 ± 3.9
phonePct2024-04
value 44 · avg 26.9 ± 7
f2fPct2024-04
value 49 · avg 68.3 ± 7.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2024-10
0.9 → 0.6 (-33.3%)
dnaRate2024-10
2.8 → 4.2 (+50%)
videoPct2024-06
0.5 → 0.8 (+60%)
videoPct2024-04
0.2 → 0.6 (+200%)
dnaRate2024-04
4.1 → 2.7 (-34.1%)
phonePct2024-01
25.5 → 33.6 (+31.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2018-11-01 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2018-11-01.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.46

Nurse FTE

8.17

Direct Patient Care FTE

11.23

Admin FTE

23.23

1 practices reporting · 100.0% coverage

Staff group mix

GP10.5 FTE · 20%
Nurse8.2 FTE · 15%
Direct Patient Care11.2 FTE · 21%
Admin23.2 FTE · 44%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.47 FTE · 12 headcount
Partner5.89 FTE (56%) · 7 hc
Salaried2.44 FTE (23%) · 3 hc
Training (ST/F)2.14 FTE (20%) · 2 hc
Nurses8.17 FTE · 11 headcount
Practice Nurse6.24 FTE (76%) · 8 hc
Advanced / Specialist0.93 FTE (11%) · 2 hc
Other1.00 FTE (12%) · 1 hc
Admin / Non-clinical23.23 FTE · 34 headcount
Management1.97 FTE (8%) · 2 hc
Reception / Admin10.63 FTE (46%) · 16 hc
Other10.63 FTE (46%) · 16 hc
Direct Patient Care11.23 FTE · 17 headcount
HCA / Nursing Assistant3.51 FTE (31%) · 7 hc
Other7.72 FTE (69%) · 10 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-034122129GP · 2024-03: 9 FTEGP · 2024-04: 9 FTEGP · 2024-05: 10 FTEGP · 2024-06: 9 FTEGP · 2024-07: 10 FTEGP · 2024-08: 12 FTEGP · 2024-09: 12 FTEGP · 2024-10: 12 FTEGP · 2024-11: 12 FTEGP · 2024-12: 12 FTEGP · 2025-01: 12 FTEGP · 2025-02: 11 FTEGP · 2025-03: 11 FTEGP · 2025-04: 11 FTEGP · 2025-05: 11 FTEGP · 2025-06: 11 FTEGP · 2025-07: 11 FTEGP · 2025-08: 11 FTEGP · 2025-09: 9 FTEGP · 2025-10: 10 FTEGP · 2025-11: 9 FTEGP · 2025-12: 9 FTEGP · 2026-01: 9 FTEGP · 2026-02: 10 FTEGP · 2026-03: 10 FTENurse · 2024-03: 7 FTENurse · 2024-04: 6 FTENurse · 2024-05: 6 FTENurse · 2024-06: 7 FTENurse · 2024-07: 7 FTENurse · 2024-08: 7 FTENurse · 2024-09: 7 FTENurse · 2024-10: 7 FTENurse · 2024-11: 7 FTENurse · 2024-12: 7 FTENurse · 2025-01: 7 FTENurse · 2025-02: 8 FTENurse · 2025-03: 8 FTENurse · 2025-04: 8 FTENurse · 2025-05: 8 FTENurse · 2025-06: 8 FTENurse · 2025-07: 8 FTENurse · 2025-08: 8 FTENurse · 2025-09: 9 FTENurse · 2025-10: 9 FTENurse · 2025-11: 9 FTENurse · 2025-12: 9 FTENurse · 2026-01: 10 FTENurse · 2026-02: 9 FTENurse · 2026-03: 8 FTEDPC · 2024-03: 11 FTEDPC · 2024-04: 12 FTEDPC · 2024-05: 12 FTEDPC · 2024-06: 13 FTEDPC · 2024-07: 13 FTEDPC · 2024-08: 13 FTEDPC · 2024-09: 13 FTEDPC · 2024-10: 12 FTEDPC · 2024-11: 11 FTEDPC · 2024-12: 11 FTEDPC · 2025-01: 11 FTEDPC · 2025-02: 11 FTEDPC · 2025-03: 11 FTEDPC · 2025-04: 11 FTEDPC · 2025-05: 11 FTEDPC · 2025-06: 11 FTEDPC · 2025-07: 11 FTEDPC · 2025-08: 11 FTEDPC · 2025-09: 11 FTEDPC · 2025-10: 11 FTEDPC · 2025-11: 11 FTEDPC · 2025-12: 11 FTEDPC · 2026-01: 11 FTEDPC · 2026-02: 11 FTEDPC · 2026-03: 11 FTEAdmin · 2024-03: 27 FTEAdmin · 2024-04: 26 FTEAdmin · 2024-05: 26 FTEAdmin · 2024-06: 26 FTEAdmin · 2024-07: 27 FTEAdmin · 2024-08: 27 FTEAdmin · 2024-09: 26 FTEAdmin · 2024-10: 26 FTEAdmin · 2024-11: 26 FTEAdmin · 2024-12: 26 FTEAdmin · 2025-01: 26 FTEAdmin · 2025-02: 26 FTEAdmin · 2025-03: 26 FTEAdmin · 2025-04: 27 FTEAdmin · 2025-05: 25 FTEAdmin · 2025-06: 25 FTEAdmin · 2025-07: 26 FTEAdmin · 2025-08: 26 FTEAdmin · 2025-09: 26 FTEAdmin · 2025-10: 25 FTEAdmin · 2025-11: 23 FTEAdmin · 2025-12: 22 FTEAdmin · 2026-01: 23 FTEAdmin · 2026-02: 23 FTEAdmin · 2026-03: 23 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good58.1%
Phone easy19.3%
Website easy36.6%
100.0% coverage

Prescribing volume

2.28

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.