GP Practice

Thorpewood Medical Group

D82048

Compare to

Registered patients

12,518

NHS Digital list size

GP FTE

3.87

NHS Digital workforce

Patients per GP FTE

3,235

Items per patient

1.88

prescribing volume

GPPS overall good

77.6%

patient experience

Access KPIs · August 2025

Same-day %

24.7%

Month: August 2025

Appts per 1K patients

471

all bookings (incl. triage)

Patient contacts per 1K

417

F2F + phone + video only

28+ day backlog

24.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face58.8%
Telephone29.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %24.7%43.0%-18.3%
Face-to-face %58.8%58.4%+0.4%
Telephone %29.6%21.9%+7.7%
Appts per 1K471.0479.7-8.7
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080265279Same-day % · 2023-09: 23.3%Same-day % · 2023-10: 19.6%Same-day % · 2023-11: 28.8%Same-day % · 2023-12: 30.0%Same-day % · 2024-01: 29.5%Same-day % · 2024-02: 28.1%Same-day % · 2024-03: 29.5%Same-day % · 2024-04: 26.9%Same-day % · 2024-05: 27.0%Same-day % · 2024-06: 28.5%Same-day % · 2024-07: 25.4%Same-day % · 2024-08: 25.2%Same-day % · 2024-09: 24.9%Same-day % · 2024-10: 20.5%Same-day % · 2024-11: 28.1%Same-day % · 2024-12: 26.6%Same-day % · 2025-01: 24.7%Same-day % · 2025-02: 24.9%Same-day % · 2025-03: 25.2%Same-day % · 2025-04: 25.0%Same-day % · 2025-05: 24.3%Same-day % · 2025-06: 25.7%Same-day % · 2025-07: 24.7%Same-day % · 2025-08: 24.7%F2F % · 2023-09: 58.2%F2F % · 2023-10: 68.8%F2F % · 2023-11: 53.9%F2F % · 2023-12: 49.8%F2F % · 2024-01: 55.2%F2F % · 2024-02: 51.7%F2F % · 2024-03: 56.1%F2F % · 2024-04: 61.5%F2F % · 2024-05: 57.0%F2F % · 2024-06: 56.7%F2F % · 2024-07: 57.0%F2F % · 2024-08: 51.7%F2F % · 2024-09: 59.6%F2F % · 2024-10: 70.2%F2F % · 2024-11: 61.5%F2F % · 2024-12: 60.3%F2F % · 2025-01: 59.0%F2F % · 2025-02: 59.7%F2F % · 2025-03: 59.7%F2F % · 2025-04: 56.8%F2F % · 2025-05: 60.4%F2F % · 2025-06: 60.9%F2F % · 2025-07: 60.8%F2F % · 2025-08: 58.8%Phone % · 2023-09: 28.0%Phone % · 2023-10: 21.6%Phone % · 2023-11: 31.7%Phone % · 2023-12: 31.9%Phone % · 2024-01: 31.0%Phone % · 2024-02: 29.6%Phone % · 2024-03: 27.8%Phone % · 2024-04: 26.5%Phone % · 2024-05: 27.4%Phone % · 2024-06: 30.3%Phone % · 2024-07: 30.1%Phone % · 2024-08: 31.5%Phone % · 2024-09: 31.4%Phone % · 2024-10: 20.4%Phone % · 2024-11: 27.3%Phone % · 2024-12: 28.5%Phone % · 2025-01: 30.0%Phone % · 2025-02: 30.3%Phone % · 2025-03: 31.1%Phone % · 2025-04: 30.8%Phone % · 2025-05: 29.7%Phone % · 2025-06: 28.4%Phone % · 2025-07: 29.7%Phone % · 2025-08: 29.6%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-084,0125,7337,4549,1752023-09: 5,469 appointments2023-10: 7,719 appointments2023-11: 5,677 appointments2023-12: 4,512 appointments2024-01: 5,912 appointments2024-02: 5,605 appointments2024-03: 5,513 appointments2024-04: 5,283 appointments2024-05: 5,600 appointments2024-06: 5,272 appointments2024-07: 6,205 appointments2024-08: 5,009 appointments2024-09: 5,388 appointments2024-10: 8,675 appointments2024-11: 6,288 appointments2024-12: 5,669 appointments2025-01: 7,010 appointments2025-02: 6,546 appointments2025-03: 6,728 appointments2025-04: 5,625 appointments2025-05: 6,113 appointments2025-06: 6,121 appointments2025-07: 6,623 appointments2025-08: 5,896 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-083204585957332023-09: 436.9 appts per 1,000 patients2023-10: 616.6 appts per 1,000 patients2023-11: 453.5 appts per 1,000 patients2023-12: 360.4 appts per 1,000 patients2024-01: 472.3 appts per 1,000 patients2024-02: 447.8 appts per 1,000 patients2024-03: 440.4 appts per 1,000 patients2024-04: 422 appts per 1,000 patients2024-05: 447.4 appts per 1,000 patients2024-06: 421.2 appts per 1,000 patients2024-07: 495.7 appts per 1,000 patients2024-08: 400.1 appts per 1,000 patients2024-09: 430.4 appts per 1,000 patients2024-10: 693 appts per 1,000 patients2024-11: 502.3 appts per 1,000 patients2024-12: 452.9 appts per 1,000 patients2025-01: 560 appts per 1,000 patients2025-02: 522.9 appts per 1,000 patients2025-03: 537.5 appts per 1,000 patients2025-04: 449.4 appts per 1,000 patients2025-05: 488.3 appts per 1,000 patients2025-06: 489 appts per 1,000 patients2025-07: 529.1 appts per 1,000 patients2025-08: 471 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 23.3%September 2023 · 1 day: 5.1%September 2023 · 2–7 days: 11.8%September 2023 · 8–14 days: 9.3%September 2023 · 15–21 days: 10.1%September 2023 · 22–28 days: 14.1%September 2023 · > 28 days: 26.4%October 2023 · Same day: 19.6%October 2023 · 1 day: 3.4%October 2023 · 2–7 days: 10.0%October 2023 · 8–14 days: 11.2%October 2023 · 15–21 days: 11.7%October 2023 · 22–28 days: 12.7%October 2023 · > 28 days: 31.4%November 2023 · Same day: 28.8%November 2023 · 1 day: 4.9%November 2023 · 2–7 days: 10.3%November 2023 · 8–14 days: 10.5%November 2023 · 15–21 days: 18.0%November 2023 · 22–28 days: 15.0%November 2023 · > 28 days: 12.4%December 2023 · Same day: 30.0%December 2023 · 1 day: 4.2%December 2023 · 2–7 days: 9.2%December 2023 · 8–14 days: 10.4%December 2023 · 15–21 days: 11.7%December 2023 · 22–28 days: 15.9%December 2023 · > 28 days: 18.7%January 2024 · Same day: 29.5%January 2024 · 1 day: 5.9%January 2024 · 2–7 days: 10.6%January 2024 · 8–14 days: 10.9%January 2024 · 15–21 days: 10.4%January 2024 · 22–28 days: 14.1%January 2024 · > 28 days: 18.6%February 2024 · Same day: 28.1%February 2024 · 1 day: 4.8%February 2024 · 2–7 days: 10.4%February 2024 · 8–14 days: 9.4%February 2024 · 15–21 days: 16.5%February 2024 · 22–28 days: 14.1%February 2024 · > 28 days: 16.6%March 2024 · Same day: 29.5%March 2024 · 1 day: 4.0%March 2024 · 2–7 days: 9.4%March 2024 · 8–14 days: 8.6%March 2024 · 15–21 days: 16.1%March 2024 · 22–28 days: 11.7%March 2024 · > 28 days: 20.7%April 2024 · Same day: 26.9%April 2024 · 1 day: 4.4%April 2024 · 2–7 days: 9.6%April 2024 · 8–14 days: 7.6%April 2024 · 15–21 days: 9.7%April 2024 · 22–28 days: 16.0%April 2024 · > 28 days: 25.7%May 2024 · Same day: 27.0%May 2024 · 1 day: 4.0%May 2024 · 2–7 days: 9.2%May 2024 · 8–14 days: 9.4%May 2024 · 15–21 days: 10.5%May 2024 · 22–28 days: 19.3%May 2024 · > 28 days: 20.5%June 2024 · Same day: 28.5%June 2024 · 1 day: 4.0%June 2024 · 2–7 days: 10.3%June 2024 · 8–14 days: 5.8%June 2024 · 15–21 days: 6.6%June 2024 · 22–28 days: 16.6%June 2024 · > 28 days: 28.2%July 2024 · Same day: 25.4%July 2024 · 1 day: 3.9%July 2024 · 2–7 days: 11.0%July 2024 · 8–14 days: 8.8%July 2024 · 15–21 days: 5.9%July 2024 · 22–28 days: 21.7%July 2024 · > 28 days: 23.2%August 2024 · Same day: 25.2%August 2024 · 1 day: 3.7%August 2024 · 2–7 days: 10.4%August 2024 · 8–14 days: 8.5%August 2024 · 15–21 days: 8.0%August 2024 · 22–28 days: 20.0%August 2024 · > 28 days: 24.2%September 2024 · Same day: 24.9%September 2024 · 1 day: 3.4%September 2024 · 2–7 days: 10.6%September 2024 · 8–14 days: 7.9%September 2024 · 15–21 days: 8.0%September 2024 · 22–28 days: 14.1%September 2024 · > 28 days: 31.2%October 2024 · Same day: 20.5%October 2024 · 1 day: 3.3%October 2024 · 2–7 days: 8.3%October 2024 · 8–14 days: 7.8%October 2024 · 15–21 days: 9.5%October 2024 · 22–28 days: 16.5%October 2024 · > 28 days: 34.1%November 2024 · Same day: 28.1%November 2024 · 1 day: 3.7%November 2024 · 2–7 days: 9.8%November 2024 · 8–14 days: 8.9%November 2024 · 15–21 days: 12.3%November 2024 · 22–28 days: 20.1%November 2024 · > 28 days: 17.1%December 2024 · Same day: 26.6%December 2024 · 1 day: 3.7%December 2024 · 2–7 days: 10.2%December 2024 · 8–14 days: 8.3%December 2024 · 15–21 days: 15.1%December 2024 · 22–28 days: 21.1%December 2024 · > 28 days: 15.0%January 2025 · Same day: 24.7%January 2025 · 1 day: 4.3%January 2025 · 2–7 days: 9.8%January 2025 · 8–14 days: 11.5%January 2025 · 15–21 days: 16.4%January 2025 · 22–28 days: 17.4%January 2025 · > 28 days: 15.8%February 2025 · Same day: 24.9%February 2025 · 1 day: 4.3%February 2025 · 2–7 days: 9.3%February 2025 · 8–14 days: 13.5%February 2025 · 15–21 days: 15.4%February 2025 · 22–28 days: 17.9%February 2025 · > 28 days: 14.7%March 2025 · Same day: 25.2%March 2025 · 1 day: 4.0%March 2025 · 2–7 days: 9.2%March 2025 · 8–14 days: 9.5%March 2025 · 15–21 days: 15.7%March 2025 · 22–28 days: 19.4%March 2025 · > 28 days: 17.0%April 2025 · Same day: 25.0%April 2025 · 1 day: 3.7%April 2025 · 2–7 days: 9.6%April 2025 · 8–14 days: 8.0%April 2025 · 15–21 days: 7.2%April 2025 · 22–28 days: 22.7%April 2025 · > 28 days: 23.7%May 2025 · Same day: 24.3%May 2025 · 1 day: 4.5%May 2025 · 2–7 days: 9.1%May 2025 · 8–14 days: 7.7%May 2025 · 15–21 days: 6.9%May 2025 · 22–28 days: 21.3%May 2025 · > 28 days: 26.2%June 2025 · Same day: 25.7%June 2025 · 1 day: 4.0%June 2025 · 2–7 days: 9.3%June 2025 · 8–14 days: 7.7%June 2025 · 15–21 days: 12.0%June 2025 · 22–28 days: 20.7%June 2025 · > 28 days: 20.5%July 2025 · Same day: 24.7%July 2025 · 1 day: 4.3%July 2025 · 2–7 days: 7.8%July 2025 · 8–14 days: 7.9%July 2025 · 15–21 days: 9.9%July 2025 · 22–28 days: 22.3%July 2025 · > 28 days: 23.0%August 2025 · Same day: 24.7%August 2025 · 1 day: 4.2%August 2025 · 2–7 days: 9.6%August 2025 · 8–14 days: 7.0%August 2025 · 15–21 days: 9.1%August 2025 · 22–28 days: 21.1%August 2025 · > 28 days: 24.2%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

HIGHscore 76/100
  • High demand (>400 appts/1K)
  • Low same-day access (25%)
  • High long-wait rate (22.6% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.5%
Face-to-face %+0.4%
Telephone %-1.2%
Same-day %-0.2%
Appts per 1K-0.5%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate is notably lower than the practice's trailing average, with a value of 2.5 compared to 3.3. This is a positive change and suggests improved patient attendance.

Several trends and shifts are worth noting. The DNA rate saw a significant increase of 48% in 2025-07, which could indicate a shift in patient behavior or recording practices. Additionally, the phone percentage has decreased by 1.2% month-on-month, which might reflect a change in how appointments are being scheduled or managed.

To investigate these signals, the practice manager should review the DNA rate increase in 2025-07 to understand if it aligns with any changes in patient communication or system updates. Also, the consistent decrease in phone percentage should be examined to determine if it correlates with a shift towards other appointment types or operational adjustments.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

dnaRate2025-06
value 2.5 · avg 3.3 ± 0.3
sameDayPct2024-10
value 20.5 · avg 27 ± 2.8
phonePct2024-10
value 20.4 · avg 29.2 ± 2.9
f2fPct2024-10
value 70.2 · avg 56.6 ± 4.9
total2024-10
value 8675 · avg 5641.3 ± 749
phonePct2023-10
value 21.6 · avg 33.9 ± 4.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-07
2.5 → 3.7 (+48%)
phonePct2024-11
20.4 → 27.3 (+33.8%)
phonePct2024-10
31.4 → 20.4 (-35%)
phonePct2023-11
21.6 → 31.7 (+46.8%)
videoPct2023-03
0.2 → 0 (-100%)
videoPct2023-02
0.6 → 0.2 (-66.7%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

lowscore 37/100medium confidence
Last inspection: 2025-04-11 · 12 months ago
  • Current rating is requires improvement, and the latest CQC assessment date is 2025-04-11 (12 months ago).
  • Current rating is outside the Good/Outstanding focused-assessment profile, which lowers this specific cohort signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

3.87

Nurse FTE

6.55

Direct Patient Care FTE

2.91

Admin FTE

16.65

1 practices reporting · 100.0% coverage

Staff group mix

GP3.9 FTE · 13%
Nurse6.5 FTE · 22%
Direct Patient Care2.9 FTE · 10%
Admin16.6 FTE · 56%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP3.86 FTE · 5 headcount
Partner2.13 FTE (55%) · 2 hc
Salaried1.73 FTE (45%) · 3 hc
Nurses6.54 FTE · 9 headcount
Practice Nurse3.50 FTE (54%) · 5 hc
Advanced / Specialist3.04 FTE (46%) · 4 hc
Admin / Non-clinical16.65 FTE · 25 headcount
Management1.53 FTE (9%) · 2 hc
Reception / Admin10.41 FTE (63%) · 16 hc
Other4.71 FTE (28%) · 7 hc
Direct Patient Care2.90 FTE · 4 headcount
HCA / Nursing Assistant1.17 FTE (40%) · 2 hc
Other1.73 FTE (60%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03171318GP · 2024-03: 4 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 4 FTEGP · 2024-08: 4 FTEGP · 2024-09: 4 FTEGP · 2024-10: 4 FTEGP · 2024-11: 4 FTEGP · 2024-12: 4 FTEGP · 2025-01: 4 FTEGP · 2025-02: 4 FTEGP · 2025-03: 4 FTEGP · 2025-04: 4 FTEGP · 2025-05: 4 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 4 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 4 FTEGP · 2026-01: 4 FTEGP · 2026-02: 4 FTEGP · 2026-03: 4 FTENurse · 2024-03: 5 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 6 FTENurse · 2024-07: 6 FTENurse · 2024-08: 7 FTENurse · 2024-09: 7 FTENurse · 2024-10: 7 FTENurse · 2024-11: 7 FTENurse · 2024-12: 7 FTENurse · 2025-01: 7 FTENurse · 2025-02: 7 FTENurse · 2025-03: 7 FTENurse · 2025-04: 7 FTENurse · 2025-05: 7 FTENurse · 2025-06: 7 FTENurse · 2025-07: 7 FTENurse · 2025-08: 7 FTENurse · 2025-09: 7 FTENurse · 2025-10: 7 FTENurse · 2025-11: 7 FTENurse · 2025-12: 7 FTENurse · 2026-01: 7 FTENurse · 2026-02: 7 FTENurse · 2026-03: 7 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 4 FTEDPC · 2024-10: 4 FTEDPC · 2024-11: 4 FTEDPC · 2024-12: 4 FTEDPC · 2025-01: 4 FTEDPC · 2025-02: 4 FTEDPC · 2025-03: 4 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 16 FTEAdmin · 2024-04: 16 FTEAdmin · 2024-05: 16 FTEAdmin · 2024-06: 17 FTEAdmin · 2024-07: 17 FTEAdmin · 2024-08: 17 FTEAdmin · 2024-09: 17 FTEAdmin · 2024-10: 17 FTEAdmin · 2024-11: 17 FTEAdmin · 2024-12: 17 FTEAdmin · 2025-01: 17 FTEAdmin · 2025-02: 17 FTEAdmin · 2025-03: 17 FTEAdmin · 2025-04: 17 FTEAdmin · 2025-05: 17 FTEAdmin · 2025-06: 17 FTEAdmin · 2025-07: 17 FTEAdmin · 2025-08: 17 FTEAdmin · 2025-09: 17 FTEAdmin · 2025-10: 17 FTEAdmin · 2025-11: 17 FTEAdmin · 2025-12: 17 FTEAdmin · 2026-01: 17 FTEAdmin · 2026-02: 17 FTEAdmin · 2026-03: 17 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good77.6%
Phone easy16.0%
Website easy53.2%
100.0% coverage

Prescribing volume

1.88

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.