GP Practice

Mundesley Medical Centre

D82053

Compare to

Registered patients

5,781

NHS Digital list size

GP FTE

4.03

NHS Digital workforce

Patients per GP FTE

1,434

Items per patient

3.38

prescribing volume

GPPS overall good

89.9%

patient experience

Access KPIs · August 2025

Same-day %

28%

Month: August 2025

Appts per 1K patients

726

all bookings (incl. triage)

Patient contacts per 1K

703

F2F + phone + video only

28+ day backlog

9.7%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face76.8%
Telephone13.0%
Video / online7.1%
Triage1.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %28.0%43.0%-15.0%
Face-to-face %76.8%58.4%+18.4%
Telephone %13.0%21.9%-8.9%
Appts per 1K726.3479.7+246.6
Triage %1.8%8.7%-6.9%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080336598Same-day % · 2023-09: 22.8%Same-day % · 2023-10: 20.9%Same-day % · 2023-11: 25.3%Same-day % · 2023-12: 29.2%Same-day % · 2024-01: 25.7%Same-day % · 2024-02: 26.7%Same-day % · 2024-03: 28.1%Same-day % · 2024-04: 30.0%Same-day % · 2024-05: 34.4%Same-day % · 2024-06: 30.3%Same-day % · 2024-07: 29.5%Same-day % · 2024-08: 31.5%Same-day % · 2024-09: 28.6%Same-day % · 2024-10: 24.7%Same-day % · 2024-11: 25.0%Same-day % · 2024-12: 33.6%Same-day % · 2025-01: 29.2%Same-day % · 2025-02: 29.8%Same-day % · 2025-03: 30.5%Same-day % · 2025-04: 32.3%Same-day % · 2025-05: 29.2%Same-day % · 2025-06: 28.6%Same-day % · 2025-07: 27.3%Same-day % · 2025-08: 28.0%F2F % · 2023-09: 81.6%F2F % · 2023-10: 86.3%F2F % · 2023-11: 81.9%F2F % · 2023-12: 82.9%F2F % · 2024-01: 82.9%F2F % · 2024-02: 83.3%F2F % · 2024-03: 84.1%F2F % · 2024-04: 83.5%F2F % · 2024-05: 81.5%F2F % · 2024-06: 82.4%F2F % · 2024-07: 82.8%F2F % · 2024-08: 82.3%F2F % · 2024-09: 81.6%F2F % · 2024-10: 87.4%F2F % · 2024-11: 82.4%F2F % · 2024-12: 84.3%F2F % · 2025-01: 80.8%F2F % · 2025-02: 80.4%F2F % · 2025-03: 80.8%F2F % · 2025-04: 82.7%F2F % · 2025-05: 81.6%F2F % · 2025-06: 76.9%F2F % · 2025-07: 76.7%F2F % · 2025-08: 76.8%Phone % · 2023-09: 15.7%Phone % · 2023-10: 11.8%Phone % · 2023-11: 15.4%Phone % · 2023-12: 13.6%Phone % · 2024-01: 12.7%Phone % · 2024-02: 12.8%Phone % · 2024-03: 11.9%Phone % · 2024-04: 13.0%Phone % · 2024-05: 13.6%Phone % · 2024-06: 13.6%Phone % · 2024-07: 14.0%Phone % · 2024-08: 12.9%Phone % · 2024-09: 13.8%Phone % · 2024-10: 9.7%Phone % · 2024-11: 12.3%Phone % · 2024-12: 11.3%Phone % · 2025-01: 13.6%Phone % · 2025-02: 12.2%Phone % · 2025-03: 12.7%Phone % · 2025-04: 11.8%Phone % · 2025-05: 14.0%Phone % · 2025-06: 13.9%Phone % · 2025-07: 13.4%Phone % · 2025-08: 13.0%Video % · 2023-09: 1.4%Video % · 2023-10: 1.1%Video % · 2023-11: 1.0%Video % · 2023-12: 1.4%Video % · 2024-01: 1.7%Video % · 2024-02: 1.2%Video % · 2024-03: 1.7%Video % · 2024-04: 1.4%Video % · 2024-05: 1.3%Video % · 2024-06: 1.5%Video % · 2024-07: 1.3%Video % · 2024-08: 1.5%Video % · 2024-09: 0.8%Video % · 2024-10: 0.7%Video % · 2024-11: 1.3%Video % · 2024-12: 0.8%Video % · 2025-01: 0.9%Video % · 2025-02: 2.3%Video % · 2025-03: 1.8%Video % · 2025-04: 0.3%Video % · 2025-05: 0.4%Video % · 2025-06: 6.4%Video % · 2025-07: 7.0%Video % · 2025-08: 7.1%Triage % · 2023-09: 1.2%Triage % · 2023-10: 1.2%Triage % · 2023-11: 1.2%Triage % · 2023-12: 2.6%Triage % · 2024-01: 1.7%Triage % · 2024-02: 1.8%Triage % · 2024-03: 3.1%Triage % · 2024-04: 1.5%Triage % · 2024-05: 1.9%Triage % · 2024-06: 1.3%Triage % · 2024-07: 1.3%Triage % · 2024-08: 2.3%Triage % · 2024-09: 2.4%Triage % · 2024-10: 1.2%Triage % · 2024-11: 1.9%Triage % · 2024-12: 1.9%Triage % · 2025-01: 1.5%Triage % · 2025-02: 2.9%Triage % · 2025-03: 2.9%Triage % · 2025-04: 2.9%Triage % · 2025-05: 2.5%Triage % · 2025-06: 2.2%Triage % · 2025-07: 2.1%Triage % · 2025-08: 1.8%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-083,1053,9774,8495,7212023-09: 4,331 appointments2023-10: 5,468 appointments2023-11: 4,693 appointments2023-12: 3,717 appointments2024-01: 4,728 appointments2024-02: 4,084 appointments2024-03: 3,867 appointments2024-04: 3,943 appointments2024-05: 3,590 appointments2024-06: 3,358 appointments2024-07: 3,611 appointments2024-08: 3,594 appointments2024-09: 4,013 appointments2024-10: 5,380 appointments2024-11: 4,558 appointments2024-12: 3,663 appointments2025-01: 4,543 appointments2025-02: 4,378 appointments2025-03: 4,589 appointments2025-04: 4,643 appointments2025-05: 4,180 appointments2025-06: 4,242 appointments2025-07: 4,707 appointments2025-08: 4,199 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-085376888399902023-09: 749.2 appts per 1,000 patients2023-10: 945.9 appts per 1,000 patients2023-11: 811.8 appts per 1,000 patients2023-12: 643 appts per 1,000 patients2024-01: 817.9 appts per 1,000 patients2024-02: 706.5 appts per 1,000 patients2024-03: 668.9 appts per 1,000 patients2024-04: 682.1 appts per 1,000 patients2024-05: 621 appts per 1,000 patients2024-06: 580.9 appts per 1,000 patients2024-07: 624.6 appts per 1,000 patients2024-08: 621.7 appts per 1,000 patients2024-09: 694.2 appts per 1,000 patients2024-10: 930.6 appts per 1,000 patients2024-11: 788.4 appts per 1,000 patients2024-12: 633.6 appts per 1,000 patients2025-01: 785.9 appts per 1,000 patients2025-02: 757.3 appts per 1,000 patients2025-03: 793.8 appts per 1,000 patients2025-04: 803.1 appts per 1,000 patients2025-05: 723.1 appts per 1,000 patients2025-06: 733.8 appts per 1,000 patients2025-07: 814.2 appts per 1,000 patients2025-08: 726.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 22.8%September 2023 · 1 day: 5.5%September 2023 · 2–7 days: 18.9%September 2023 · 8–14 days: 19.0%September 2023 · 15–21 days: 15.4%September 2023 · 22–28 days: 9.2%September 2023 · > 28 days: 9.2%October 2023 · Same day: 20.9%October 2023 · 1 day: 5.5%October 2023 · 2–7 days: 12.2%October 2023 · 8–14 days: 9.1%October 2023 · 15–21 days: 12.3%October 2023 · 22–28 days: 13.1%October 2023 · > 28 days: 26.9%November 2023 · Same day: 25.3%November 2023 · 1 day: 6.7%November 2023 · 2–7 days: 22.1%November 2023 · 8–14 days: 14.4%November 2023 · 15–21 days: 9.9%November 2023 · 22–28 days: 9.7%November 2023 · > 28 days: 11.9%December 2023 · Same day: 29.2%December 2023 · 1 day: 4.8%December 2023 · 2–7 days: 18.3%December 2023 · 8–14 days: 19.4%December 2023 · 15–21 days: 11.6%December 2023 · 22–28 days: 7.2%December 2023 · > 28 days: 9.5%January 2024 · Same day: 25.7%January 2024 · 1 day: 6.1%January 2024 · 2–7 days: 18.8%January 2024 · 8–14 days: 14.2%January 2024 · 15–21 days: 9.9%January 2024 · 22–28 days: 9.1%January 2024 · > 28 days: 16.1%February 2024 · Same day: 26.7%February 2024 · 1 day: 4.4%February 2024 · 2–7 days: 14.6%February 2024 · 8–14 days: 16.1%February 2024 · 15–21 days: 12.8%February 2024 · 22–28 days: 10.5%February 2024 · > 28 days: 15.0%March 2024 · Same day: 28.1%March 2024 · 1 day: 4.6%March 2024 · 2–7 days: 15.3%March 2024 · 8–14 days: 18.6%March 2024 · 15–21 days: 14.8%March 2024 · 22–28 days: 12.1%March 2024 · > 28 days: 6.7%April 2024 · Same day: 30.0%April 2024 · 1 day: 5.8%April 2024 · 2–7 days: 14.1%April 2024 · 8–14 days: 13.5%April 2024 · 15–21 days: 13.4%April 2024 · 22–28 days: 13.7%April 2024 · > 28 days: 9.5%May 2024 · Same day: 34.4%May 2024 · 1 day: 6.7%May 2024 · 2–7 days: 13.6%May 2024 · 8–14 days: 12.6%May 2024 · 15–21 days: 13.9%May 2024 · 22–28 days: 12.6%May 2024 · > 28 days: 6.2%June 2024 · Same day: 30.3%June 2024 · 1 day: 5.8%June 2024 · 2–7 days: 14.3%June 2024 · 8–14 days: 10.0%June 2024 · 15–21 days: 9.6%June 2024 · 22–28 days: 12.8%June 2024 · > 28 days: 17.3%July 2024 · Same day: 29.5%July 2024 · 1 day: 5.7%July 2024 · 2–7 days: 13.0%July 2024 · 8–14 days: 10.9%July 2024 · 15–21 days: 11.6%July 2024 · 22–28 days: 10.7%July 2024 · > 28 days: 18.5%August 2024 · Same day: 31.5%August 2024 · 1 day: 7.0%August 2024 · 2–7 days: 12.4%August 2024 · 8–14 days: 12.4%August 2024 · 15–21 days: 10.3%August 2024 · 22–28 days: 9.5%August 2024 · > 28 days: 16.8%September 2024 · Same day: 28.6%September 2024 · 1 day: 6.0%September 2024 · 2–7 days: 17.6%September 2024 · 8–14 days: 10.5%September 2024 · 15–21 days: 9.5%September 2024 · 22–28 days: 14.4%September 2024 · > 28 days: 13.3%October 2024 · Same day: 24.7%October 2024 · 1 day: 5.9%October 2024 · 2–7 days: 15.2%October 2024 · 8–14 days: 9.4%October 2024 · 15–21 days: 7.9%October 2024 · 22–28 days: 11.9%October 2024 · > 28 days: 25.0%November 2024 · Same day: 25.0%November 2024 · 1 day: 5.8%November 2024 · 2–7 days: 13.0%November 2024 · 8–14 days: 14.3%November 2024 · 15–21 days: 9.7%November 2024 · 22–28 days: 9.5%November 2024 · > 28 days: 22.7%December 2024 · Same day: 33.6%December 2024 · 1 day: 7.5%December 2024 · 2–7 days: 16.7%December 2024 · 8–14 days: 13.8%December 2024 · 15–21 days: 7.9%December 2024 · 22–28 days: 7.8%December 2024 · > 28 days: 12.6%January 2025 · Same day: 29.2%January 2025 · 1 day: 6.1%January 2025 · 2–7 days: 15.8%January 2025 · 8–14 days: 12.4%January 2025 · 15–21 days: 10.3%January 2025 · 22–28 days: 11.3%January 2025 · > 28 days: 14.8%February 2025 · Same day: 29.8%February 2025 · 1 day: 5.7%February 2025 · 2–7 days: 15.2%February 2025 · 8–14 days: 16.3%February 2025 · 15–21 days: 11.7%February 2025 · 22–28 days: 9.7%February 2025 · > 28 days: 11.5%March 2025 · Same day: 30.5%March 2025 · 1 day: 6.3%March 2025 · 2–7 days: 16.1%March 2025 · 8–14 days: 14.1%March 2025 · 15–21 days: 11.3%March 2025 · 22–28 days: 10.8%March 2025 · > 28 days: 10.9%April 2025 · Same day: 32.3%April 2025 · 1 day: 9.1%April 2025 · 2–7 days: 18.9%April 2025 · 8–14 days: 13.7%April 2025 · 15–21 days: 8.1%April 2025 · 22–28 days: 7.8%April 2025 · > 28 days: 10.1%May 2025 · Same day: 29.2%May 2025 · 1 day: 6.1%May 2025 · 2–7 days: 16.6%May 2025 · 8–14 days: 16.2%May 2025 · 15–21 days: 11.4%May 2025 · 22–28 days: 10.1%May 2025 · > 28 days: 10.3%June 2025 · Same day: 28.6%June 2025 · 1 day: 7.4%June 2025 · 2–7 days: 20.3%June 2025 · 8–14 days: 12.6%June 2025 · 15–21 days: 10.9%June 2025 · 22–28 days: 11.5%June 2025 · > 28 days: 8.8%July 2025 · Same day: 27.3%July 2025 · 1 day: 7.7%July 2025 · 2–7 days: 18.5%July 2025 · 8–14 days: 17.3%July 2025 · 15–21 days: 13.2%July 2025 · 22–28 days: 10.5%July 2025 · > 28 days: 5.5%August 2025 · Same day: 28.0%August 2025 · 1 day: 6.3%August 2025 · 2–7 days: 19.0%August 2025 · 8–14 days: 14.7%August 2025 · 15–21 days: 14.0%August 2025 · 22–28 days: 8.3%August 2025 · > 28 days: 9.7%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

HIGHscore 73/100
  • Very high demand (>500 appts/1K)
  • Low same-day access (28%)
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.1%
Face-to-face %-1.5%
Telephone %+1.3%
Same-day %-2.7%
Appts per 1K-1.1%
Triage %-10.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

The most notable figure this month is the face-to-face percentage, which is 6.2% below the practice's trailing average. This dip is consistent with the anomalies seen in 2025-07 and 2025-06.

Several trends are worth monitoring. The DNA rate has been rising, increasing by 9% over the past months. The telephone percentage has increased by 1.3%, while the same-day percentage has decreased by 2.7%. These shifts could indicate a change in workflow or recording policies.

To investigate these trends, review the changes in the DNA rate and telephone percentage to see if they align with any recent system changes or policy updates. Also, verify if the decrease in the same-day percentage is due to operational pressures or other factors.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

f2fPct2025-07
value 76.7 · avg 82 ± 2.4
f2fPct2025-06
value 76.9 · avg 82.5 ± 1.8
dnaRate2025-06
value 4.6 · avg 3.1 ± 0.4
phonePct2024-10
value 9.7 · avg 13.3 ± 0.9
f2fPct2024-10
value 87.4 · avg 83 ± 1.2
total2024-10
value 5380 · avg 4055.5 ± 586.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-06
0.4 → 6.4 (+1500%)
dnaRate2025-06
3.5 → 4.6 (+31.4%)
videoPct2025-05
0.3 → 0.4 (+33.3%)
videoPct2025-04
1.8 → 0.3 (-83.3%)
videoPct2025-02
0.9 → 2.3 (+155.6%)
triagePct2025-02
1.5 → 2.9 (+88%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 95/100medium confidence
Last inspection: 2019-10-09 · 78 months ago
  • Current rating is good, and the latest CQC assessment date is 2019-10-09 (78 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

4.03

Nurse FTE

3.39

Direct Patient Care FTE

4.51

Admin FTE

23.27

1 practices reporting · 100.0% coverage

Staff group mix

GP4.0 FTE · 11%
Nurse3.4 FTE · 10%
Direct Patient Care4.5 FTE · 13%
Admin23.3 FTE · 66%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.03 FTE · 4 headcount
Partner1.33 FTE (33%) · 1 hc
Salaried1.63 FTE (40%) · 2 hc
Training (ST/F)1.07 FTE (27%) · 1 hc
Nurses3.39 FTE · 4 headcount
Practice Nurse1.98 FTE (58%) · 2 hc
Advanced / Specialist1.41 FTE (42%) · 2 hc
Admin / Non-clinical23.26 FTE · 29 headcount
Management2.85 FTE (12%) · 3 hc
Reception / Admin9.63 FTE (41%) · 11 hc
Apprentice7.84 FTE (34%) · 8 hc
Estates / Ancillary0.21 FTE (1%) · 1 hc
Other2.73 FTE (12%) · 6 hc
Direct Patient Care4.51 FTE · 6 headcount
HCA / Nursing Assistant2.07 FTE (46%) · 3 hc
Other2.44 FTE (54%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030101929GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 3 FTEGP · 2024-08: 3 FTEGP · 2024-09: 3 FTEGP · 2024-10: 3 FTEGP · 2024-11: 3 FTEGP · 2024-12: 3 FTEGP · 2025-01: 3 FTEGP · 2025-02: 3 FTEGP · 2025-03: 3 FTEGP · 2025-04: 3 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 4 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 4 FTEGP · 2026-01: 4 FTEGP · 2026-02: 3 FTEGP · 2026-03: 4 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 5 FTEDPC · 2024-09: 5 FTEDPC · 2024-10: 5 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 5 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 5 FTEDPC · 2025-04: 5 FTEDPC · 2025-05: 5 FTEDPC · 2025-06: 5 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 5 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 5 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 21 FTEAdmin · 2024-04: 20 FTEAdmin · 2024-05: 19 FTEAdmin · 2024-06: 19 FTEAdmin · 2024-07: 18 FTEAdmin · 2024-08: 20 FTEAdmin · 2024-09: 21 FTEAdmin · 2024-10: 20 FTEAdmin · 2024-11: 21 FTEAdmin · 2024-12: 22 FTEAdmin · 2025-01: 22 FTEAdmin · 2025-02: 21 FTEAdmin · 2025-03: 22 FTEAdmin · 2025-04: 22 FTEAdmin · 2025-05: 23 FTEAdmin · 2025-06: 23 FTEAdmin · 2025-07: 23 FTEAdmin · 2025-08: 23 FTEAdmin · 2025-09: 23 FTEAdmin · 2025-10: 24 FTEAdmin · 2025-11: 26 FTEAdmin · 2025-12: 24 FTEAdmin · 2026-01: 25 FTEAdmin · 2026-02: 25 FTEAdmin · 2026-03: 23 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good89.9%
Phone easy57.8%
Website easy1.1%
100.0% coverage

Prescribing volume

3.38

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.