GP Practice

Humbleyard Practice

D82064

Compare to

Registered patients

22,513

NHS Digital list size

GP FTE

9.86

NHS Digital workforce

Patients per GP FTE

2,283

Items per patient

1.71

prescribing volume

GPPS overall good

65.0%

patient experience

Access KPIs · August 2025

Same-day %

46.6%

Month: August 2025

Appts per 1K patients

453

all bookings (incl. triage)

Patient contacts per 1K

432

F2F + phone + video only

28+ day backlog

12.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face60.4%
Telephone5.6%
Video / online29.4%
Triage20.5%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %46.6%43.0%+3.6%
Face-to-face %60.4%58.4%+2.0%
Telephone %5.6%21.9%-16.3%
Appts per 1K453.1479.7-26.6
Triage %20.5%8.7%+11.8%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080336699Same-day % · 2023-09: 39.1%Same-day % · 2023-10: 32.2%Same-day % · 2023-11: 35.3%Same-day % · 2023-12: 41.8%Same-day % · 2024-01: 37.5%Same-day % · 2024-02: 38.0%Same-day % · 2024-03: 37.4%Same-day % · 2024-04: 40.4%Same-day % · 2024-05: 42.0%Same-day % · 2024-06: 40.2%Same-day % · 2024-07: 39.2%Same-day % · 2024-08: 40.2%Same-day % · 2024-09: 38.3%Same-day % · 2024-10: 26.3%Same-day % · 2024-11: 37.9%Same-day % · 2024-12: 37.2%Same-day % · 2025-01: 33.2%Same-day % · 2025-02: 36.0%Same-day % · 2025-03: 35.4%Same-day % · 2025-04: 34.8%Same-day % · 2025-05: 35.4%Same-day % · 2025-06: 36.3%Same-day % · 2025-07: 45.9%Same-day % · 2025-08: 46.6%F2F % · 2023-09: 85.5%F2F % · 2023-10: 88.3%F2F % · 2023-11: 86.9%F2F % · 2023-12: 86.4%F2F % · 2024-01: 82.9%F2F % · 2024-02: 79.1%F2F % · 2024-03: 79.5%F2F % · 2024-04: 78.4%F2F % · 2024-05: 77.4%F2F % · 2024-06: 77.0%F2F % · 2024-07: 74.5%F2F % · 2024-08: 77.1%F2F % · 2024-09: 77.5%F2F % · 2024-10: 83.1%F2F % · 2024-11: 75.9%F2F % · 2024-12: 77.1%F2F % · 2025-01: 75.6%F2F % · 2025-02: 77.3%F2F % · 2025-03: 78.0%F2F % · 2025-04: 75.8%F2F % · 2025-05: 74.8%F2F % · 2025-06: 73.5%F2F % · 2025-07: 61.9%F2F % · 2025-08: 60.4%Phone % · 2023-09: 8.7%Phone % · 2023-10: 6.0%Phone % · 2023-11: 6.7%Phone % · 2023-12: 6.4%Phone % · 2024-01: 6.3%Phone % · 2024-02: 6.2%Phone % · 2024-03: 6.5%Phone % · 2024-04: 5.1%Phone % · 2024-05: 5.7%Phone % · 2024-06: 4.7%Phone % · 2024-07: 4.4%Phone % · 2024-08: 3.5%Phone % · 2024-09: 5.0%Phone % · 2024-10: 5.0%Phone % · 2024-11: 5.5%Phone % · 2024-12: 6.9%Phone % · 2025-01: 8.4%Phone % · 2025-02: 7.9%Phone % · 2025-03: 8.4%Phone % · 2025-04: 8.0%Phone % · 2025-05: 9.2%Phone % · 2025-06: 8.0%Phone % · 2025-07: 7.0%Phone % · 2025-08: 5.6%Video % · 2023-09: 1.9%Video % · 2023-10: 0.6%Video % · 2023-11: 1.0%Video % · 2023-12: 1.7%Video % · 2024-01: 3.7%Video % · 2024-02: 8.7%Video % · 2024-03: 8.1%Video % · 2024-04: 11.0%Video % · 2024-05: 10.4%Video % · 2024-06: 10.4%Video % · 2024-07: 12.9%Video % · 2024-08: 10.6%Video % · 2024-09: 12.2%Video % · 2024-10: 6.8%Video % · 2024-11: 11.8%Video % · 2024-12: 9.8%Video % · 2025-01: 9.0%Video % · 2025-02: 9.7%Video % · 2025-03: 9.5%Video % · 2025-04: 9.5%Video % · 2025-05: 11.4%Video % · 2025-06: 13.4%Video % · 2025-07: 27.1%Video % · 2025-08: 29.4%Triage % · 2023-09: 9.0%Triage % · 2023-10: 5.6%Triage % · 2023-11: 6.8%Triage % · 2023-12: 6.1%Triage % · 2024-01: 5.1%Triage % · 2024-02: 2.4%Triage % · 2024-03: 0.6%Triage % · 2024-04: 0.1%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.2%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.2%Triage % · 2025-06: 1.8%Triage % · 2025-07: 18.7%Triage % · 2025-08: 20.5%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-085,5058,81612,12615,4372023-09: 8,260 appointments2023-10: 10,518 appointments2023-11: 8,807 appointments2023-12: 6,466 appointments2024-01: 8,979 appointments2024-02: 8,864 appointments2024-03: 9,127 appointments2024-04: 9,142 appointments2024-05: 8,866 appointments2024-06: 8,917 appointments2024-07: 10,193 appointments2024-08: 8,162 appointments2024-09: 9,329 appointments2024-10: 14,476 appointments2024-11: 9,635 appointments2024-12: 8,273 appointments2025-01: 10,283 appointments2025-02: 9,202 appointments2025-03: 9,151 appointments2025-04: 8,153 appointments2025-05: 8,757 appointments2025-06: 9,748 appointments2025-07: 12,431 appointments2025-08: 10,201 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082453925396862023-09: 366.9 appts per 1,000 patients2023-10: 467.2 appts per 1,000 patients2023-11: 391.2 appts per 1,000 patients2023-12: 287.2 appts per 1,000 patients2024-01: 398.8 appts per 1,000 patients2024-02: 393.7 appts per 1,000 patients2024-03: 405.4 appts per 1,000 patients2024-04: 406.1 appts per 1,000 patients2024-05: 393.8 appts per 1,000 patients2024-06: 396.1 appts per 1,000 patients2024-07: 452.8 appts per 1,000 patients2024-08: 362.5 appts per 1,000 patients2024-09: 414.4 appts per 1,000 patients2024-10: 643 appts per 1,000 patients2024-11: 428 appts per 1,000 patients2024-12: 367.5 appts per 1,000 patients2025-01: 456.8 appts per 1,000 patients2025-02: 408.7 appts per 1,000 patients2025-03: 406.5 appts per 1,000 patients2025-04: 362.1 appts per 1,000 patients2025-05: 389 appts per 1,000 patients2025-06: 433 appts per 1,000 patients2025-07: 552.2 appts per 1,000 patients2025-08: 453.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 39.1%September 2023 · 1 day: 6.0%September 2023 · 2–7 days: 15.9%September 2023 · 8–14 days: 12.2%September 2023 · 15–21 days: 8.2%September 2023 · 22–28 days: 8.8%September 2023 · > 28 days: 9.8%October 2023 · Same day: 32.2%October 2023 · 1 day: 4.3%October 2023 · 2–7 days: 14.4%October 2023 · 8–14 days: 11.4%October 2023 · 15–21 days: 7.6%October 2023 · 22–28 days: 11.0%October 2023 · > 28 days: 19.0%November 2023 · Same day: 35.3%November 2023 · 1 day: 5.0%November 2023 · 2–7 days: 15.2%November 2023 · 8–14 days: 13.7%November 2023 · 15–21 days: 12.6%November 2023 · 22–28 days: 12.7%November 2023 · > 28 days: 5.6%December 2023 · Same day: 41.8%December 2023 · 1 day: 4.9%December 2023 · 2–7 days: 14.1%December 2023 · 8–14 days: 11.1%December 2023 · 15–21 days: 12.5%December 2023 · 22–28 days: 13.7%December 2023 · > 28 days: 1.9%January 2024 · Same day: 37.5%January 2024 · 1 day: 6.4%January 2024 · 2–7 days: 17.1%January 2024 · 8–14 days: 11.9%January 2024 · 15–21 days: 11.0%January 2024 · 22–28 days: 11.8%January 2024 · > 28 days: 4.3%February 2024 · Same day: 38.0%February 2024 · 1 day: 4.5%February 2024 · 2–7 days: 14.1%February 2024 · 8–14 days: 14.0%February 2024 · 15–21 days: 18.3%February 2024 · 22–28 days: 9.5%February 2024 · > 28 days: 1.5%March 2024 · Same day: 37.4%March 2024 · 1 day: 5.0%March 2024 · 2–7 days: 17.4%March 2024 · 8–14 days: 14.8%March 2024 · 15–21 days: 11.7%March 2024 · 22–28 days: 9.0%March 2024 · > 28 days: 4.8%April 2024 · Same day: 40.4%April 2024 · 1 day: 4.3%April 2024 · 2–7 days: 14.7%April 2024 · 8–14 days: 12.3%April 2024 · 15–21 days: 9.7%April 2024 · 22–28 days: 11.8%April 2024 · > 28 days: 6.7%May 2024 · Same day: 42.0%May 2024 · 1 day: 5.5%May 2024 · 2–7 days: 12.7%May 2024 · 8–14 days: 7.9%May 2024 · 15–21 days: 8.8%May 2024 · 22–28 days: 12.2%May 2024 · > 28 days: 10.8%June 2024 · Same day: 40.2%June 2024 · 1 day: 5.2%June 2024 · 2–7 days: 12.2%June 2024 · 8–14 days: 7.7%June 2024 · 15–21 days: 8.6%June 2024 · 22–28 days: 13.2%June 2024 · > 28 days: 13.0%July 2024 · Same day: 39.2%July 2024 · 1 day: 4.0%July 2024 · 2–7 days: 10.7%July 2024 · 8–14 days: 13.4%July 2024 · 15–21 days: 12.6%July 2024 · 22–28 days: 10.0%July 2024 · > 28 days: 10.1%August 2024 · Same day: 40.2%August 2024 · 1 day: 4.0%August 2024 · 2–7 days: 10.3%August 2024 · 8–14 days: 10.4%August 2024 · 15–21 days: 13.9%August 2024 · 22–28 days: 10.9%August 2024 · > 28 days: 10.3%September 2024 · Same day: 38.3%September 2024 · 1 day: 3.9%September 2024 · 2–7 days: 12.6%September 2024 · 8–14 days: 8.4%September 2024 · 15–21 days: 10.3%September 2024 · 22–28 days: 13.4%September 2024 · > 28 days: 13.1%October 2024 · Same day: 26.3%October 2024 · 1 day: 3.8%October 2024 · 2–7 days: 9.8%October 2024 · 8–14 days: 14.8%October 2024 · 15–21 days: 10.3%October 2024 · 22–28 days: 8.2%October 2024 · > 28 days: 26.8%November 2024 · Same day: 37.9%November 2024 · 1 day: 4.6%November 2024 · 2–7 days: 12.8%November 2024 · 8–14 days: 12.9%November 2024 · 15–21 days: 12.7%November 2024 · 22–28 days: 11.1%November 2024 · > 28 days: 8.0%December 2024 · Same day: 37.2%December 2024 · 1 day: 4.3%December 2024 · 2–7 days: 14.6%December 2024 · 8–14 days: 14.1%December 2024 · 15–21 days: 16.6%December 2024 · 22–28 days: 11.0%December 2024 · > 28 days: 2.2%January 2025 · Same day: 33.2%January 2025 · 1 day: 3.7%January 2025 · 2–7 days: 15.8%January 2025 · 8–14 days: 15.5%January 2025 · 15–21 days: 10.1%January 2025 · 22–28 days: 10.8%January 2025 · > 28 days: 10.9%February 2025 · Same day: 36.0%February 2025 · 1 day: 3.7%February 2025 · 2–7 days: 15.0%February 2025 · 8–14 days: 18.2%February 2025 · 15–21 days: 12.2%February 2025 · 22–28 days: 11.1%February 2025 · > 28 days: 3.8%March 2025 · Same day: 35.4%March 2025 · 1 day: 4.7%March 2025 · 2–7 days: 19.4%March 2025 · 8–14 days: 18.6%March 2025 · 15–21 days: 10.5%March 2025 · 22–28 days: 9.4%March 2025 · > 28 days: 2.0%April 2025 · Same day: 34.8%April 2025 · 1 day: 4.4%April 2025 · 2–7 days: 12.5%April 2025 · 8–14 days: 13.5%April 2025 · 15–21 days: 17.8%April 2025 · 22–28 days: 12.7%April 2025 · > 28 days: 4.3%May 2025 · Same day: 35.4%May 2025 · 1 day: 4.5%May 2025 · 2–7 days: 11.7%May 2025 · 8–14 days: 13.1%May 2025 · 15–21 days: 13.3%May 2025 · 22–28 days: 15.8%May 2025 · > 28 days: 6.3%June 2025 · Same day: 36.3%June 2025 · 1 day: 5.3%June 2025 · 2–7 days: 13.0%June 2025 · 8–14 days: 9.2%June 2025 · 15–21 days: 9.7%June 2025 · 22–28 days: 11.6%June 2025 · > 28 days: 14.8%July 2025 · Same day: 45.9%July 2025 · 1 day: 4.9%July 2025 · 2–7 days: 11.2%July 2025 · 8–14 days: 10.0%July 2025 · 15–21 days: 8.9%July 2025 · 22–28 days: 6.4%July 2025 · > 28 days: 12.7%August 2025 · Same day: 46.6%August 2025 · 1 day: 5.1%August 2025 · 2–7 days: 8.8%August 2025 · 8–14 days: 8.8%August 2025 · 15–21 days: 10.0%August 2025 · 22–28 days: 8.4%August 2025 · > 28 days: 12.3%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 66/100
  • High demand (>400 appts/1K)
  • Below-average same-day access
  • High long-wait rate (13.3% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+5.6%
Face-to-face %-5.3%
Telephone %-6.8%
Same-day %+6.6%
Appts per 1K+5.6%
Triage %+65.9%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the triage percentage stood out, with a value of 20.5%, which is significantly higher than the practice's trailing average of 1.7%. This is a notable anomaly and suggests a potential shift in how appointments are being managed.

Several trends and step changes are worth noting. The triage percentage has increased sharply, rising by 953% from 1.8% to 18.7% in 2025-07. Additionally, the video percentage has doubled from 13.4% to 27.1% in 2025-07, indicating a shift towards virtual consultations. The same-day percentage has also increased by 6.6%, suggesting improved access to same-day appointments.

To investigate these changes, the practice manager should review the triage process to understand the increase and verify if it aligns with any new policies or system changes. Additionally, the rise in video consultations should be examined to ensure it meets patient needs and operational capacity.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 20.5 · avg 1.7 ± 5.1
sameDayPct2025-08
value 46.6 · avg 36.4 ± 4.4
f2fPct2025-08
value 60.4 · avg 75.6 ± 4.7
triagePct2025-07
value 18.7 · avg 0.2 ± 0.5
sameDayPct2025-07
value 45.9 · avg 35.9 ± 3.4
f2fPct2025-07
value 61.9 · avg 76.7 ± 2.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-07
13.4 → 27.1 (+102.2%)
triagePct2025-07
1.8 → 18.7 (+953%)
triagePct2025-06
0.2 → 1.8 (+936.1%)
triagePct2025-05
0 → 0.2 (+598.3%)
triagePct2025-04
0.2 → 0 (-88.2%)
triagePct2025-02
0 → 0 (-100%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

9.86

Nurse FTE

7.41

Direct Patient Care FTE

15.45

Admin FTE

28.83

1 practices reporting · 100.0% coverage

Staff group mix

GP9.9 FTE · 16%
Nurse7.4 FTE · 12%
Direct Patient Care15.4 FTE · 25%
Admin28.8 FTE · 47%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP9.86 FTE · 13 headcount
Partner5.68 FTE (58%) · 7 hc
Salaried2.84 FTE (29%) · 4 hc
Training (ST/F)1.07 FTE (11%) · 1 hc
Retainer0.27 FTE (3%) · 1 hc
Nurses7.41 FTE · 10 headcount
Practice Nurse6.77 FTE (91%) · 9 hc
Advanced / Specialist0.64 FTE (9%) · 1 hc
Admin / Non-clinical28.83 FTE · 37 headcount
Management5.00 FTE (17%) · 5 hc
Reception / Admin19.19 FTE (67%) · 27 hc
Other4.64 FTE (16%) · 5 hc
Direct Patient Care15.45 FTE · 17 headcount
Pharmacist2.00 FTE (13%) · 2 hc
HCA / Nursing Assistant1.78 FTE (12%) · 2 hc
Paramedic1.00 FTE (6%) · 1 hc
Other10.67 FTE (69%) · 12 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-032152740GP · 2024-03: 9 FTEGP · 2024-04: 10 FTEGP · 2024-05: 10 FTEGP · 2024-06: 10 FTEGP · 2024-07: 10 FTEGP · 2024-08: 11 FTEGP · 2024-09: 11 FTEGP · 2024-10: 11 FTEGP · 2024-11: 11 FTEGP · 2024-12: 11 FTEGP · 2025-01: 11 FTEGP · 2025-02: 10 FTEGP · 2025-03: 10 FTEGP · 2025-04: 10 FTEGP · 2025-05: 10 FTEGP · 2025-06: 10 FTEGP · 2025-07: 10 FTEGP · 2025-08: 10 FTEGP · 2025-09: 10 FTEGP · 2025-10: 11 FTEGP · 2025-11: 11 FTEGP · 2025-12: 11 FTEGP · 2026-01: 11 FTEGP · 2026-02: 10 FTEGP · 2026-03: 10 FTENurse · 2024-03: 6 FTENurse · 2024-04: 6 FTENurse · 2024-05: 6 FTENurse · 2024-06: 6 FTENurse · 2024-07: 6 FTENurse · 2024-08: 6 FTENurse · 2024-09: 7 FTENurse · 2024-10: 7 FTENurse · 2024-11: 7 FTENurse · 2024-12: 7 FTENurse · 2025-01: 7 FTENurse · 2025-02: 7 FTENurse · 2025-03: 7 FTENurse · 2025-04: 7 FTENurse · 2025-05: 7 FTENurse · 2025-06: 7 FTENurse · 2025-07: 7 FTENurse · 2025-08: 7 FTENurse · 2025-09: 7 FTENurse · 2025-10: 7 FTENurse · 2025-11: 7 FTENurse · 2025-12: 7 FTENurse · 2026-01: 7 FTENurse · 2026-02: 7 FTENurse · 2026-03: 7 FTEDPC · 2024-03: 14 FTEDPC · 2024-04: 15 FTEDPC · 2024-05: 15 FTEDPC · 2024-06: 15 FTEDPC · 2024-07: 15 FTEDPC · 2024-08: 15 FTEDPC · 2024-09: 16 FTEDPC · 2024-10: 16 FTEDPC · 2024-11: 17 FTEDPC · 2024-12: 17 FTEDPC · 2025-01: 16 FTEDPC · 2025-02: 16 FTEDPC · 2025-03: 16 FTEDPC · 2025-04: 16 FTEDPC · 2025-05: 16 FTEDPC · 2025-06: 16 FTEDPC · 2025-07: 16 FTEDPC · 2025-08: 17 FTEDPC · 2025-09: 17 FTEDPC · 2025-10: 17 FTEDPC · 2025-11: 17 FTEDPC · 2025-12: 17 FTEDPC · 2026-01: 15 FTEDPC · 2026-02: 15 FTEDPC · 2026-03: 15 FTEAdmin · 2024-03: 28 FTEAdmin · 2024-04: 30 FTEAdmin · 2024-05: 29 FTEAdmin · 2024-06: 32 FTEAdmin · 2024-07: 33 FTEAdmin · 2024-08: 32 FTEAdmin · 2024-09: 31 FTEAdmin · 2024-10: 31 FTEAdmin · 2024-11: 34 FTEAdmin · 2024-12: 35 FTEAdmin · 2025-01: 36 FTEAdmin · 2025-02: 36 FTEAdmin · 2025-03: 36 FTEAdmin · 2025-04: 36 FTEAdmin · 2025-05: 36 FTEAdmin · 2025-06: 36 FTEAdmin · 2025-07: 34 FTEAdmin · 2025-08: 31 FTEAdmin · 2025-09: 31 FTEAdmin · 2025-10: 31 FTEAdmin · 2025-11: 31 FTEAdmin · 2025-12: 30 FTEAdmin · 2026-01: 31 FTEAdmin · 2026-02: 29 FTEAdmin · 2026-03: 29 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good65.0%
Phone easy12.4%
Website easy33.3%
100.0% coverage

Prescribing volume

1.71

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.