GP Practice

Blofield Surgery

D82080

Compare to

GP FTE

5.63

NHS Digital workforce

GPPS overall good

89.2%

patient experience

Access KPIs · August 2025

Same-day %

35.9%

Month: August 2025

Appts per 1K patients

471

all bookings (incl. triage)

Patient contacts per 1K

446

F2F + phone + video only

28+ day backlog

18.8%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face80.4%
Telephone12.6%
Video / online1.6%
Triage2.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %35.9%43.0%-7.1%
Face-to-face %80.4%58.4%+22.0%
Telephone %12.6%21.9%-9.3%
Appts per 1K470.9479.7-8.8
Triage %2.8%8.7%-5.9%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-0803468102Same-day % · 2023-09: 34.8%Same-day % · 2023-10: 30.6%Same-day % · 2023-11: 31.2%Same-day % · 2023-12: 37.3%Same-day % · 2024-01: 36.6%Same-day % · 2024-02: 36.3%Same-day % · 2024-03: 36.7%Same-day % · 2024-04: 38.7%Same-day % · 2024-05: 36.2%Same-day % · 2024-06: 35.8%Same-day % · 2024-07: 37.2%Same-day % · 2024-08: 37.2%Same-day % · 2024-09: 35.7%Same-day % · 2024-10: 30.2%Same-day % · 2024-11: 35.6%Same-day % · 2024-12: 40.8%Same-day % · 2025-01: 38.6%Same-day % · 2025-02: 35.2%Same-day % · 2025-03: 35.2%Same-day % · 2025-04: 35.2%Same-day % · 2025-05: 34.8%Same-day % · 2025-06: 33.1%Same-day % · 2025-07: 31.3%Same-day % · 2025-08: 35.9%F2F % · 2023-09: 91.0%F2F % · 2023-10: 91.4%F2F % · 2023-11: 89.1%F2F % · 2023-12: 87.4%F2F % · 2024-01: 87.5%F2F % · 2024-02: 87.6%F2F % · 2024-03: 86.2%F2F % · 2024-04: 86.9%F2F % · 2024-05: 83.2%F2F % · 2024-06: 81.4%F2F % · 2024-07: 82.7%F2F % · 2024-08: 85.1%F2F % · 2024-09: 79.7%F2F % · 2024-10: 82.2%F2F % · 2024-11: 78.8%F2F % · 2024-12: 77.0%F2F % · 2025-01: 78.6%F2F % · 2025-02: 79.0%F2F % · 2025-03: 80.1%F2F % · 2025-04: 79.2%F2F % · 2025-05: 79.4%F2F % · 2025-06: 81.2%F2F % · 2025-07: 81.4%F2F % · 2025-08: 80.4%Phone % · 2023-09: 3.5%Phone % · 2023-10: 2.9%Phone % · 2023-11: 3.3%Phone % · 2023-12: 4.4%Phone % · 2024-01: 4.6%Phone % · 2024-02: 5.8%Phone % · 2024-03: 6.2%Phone % · 2024-04: 7.0%Phone % · 2024-05: 9.6%Phone % · 2024-06: 11.4%Phone % · 2024-07: 11.4%Phone % · 2024-08: 8.2%Phone % · 2024-09: 14.3%Phone % · 2024-10: 11.9%Phone % · 2024-11: 14.6%Phone % · 2024-12: 13.8%Phone % · 2025-01: 14.1%Phone % · 2025-02: 14.3%Phone % · 2025-03: 13.8%Phone % · 2025-04: 13.5%Phone % · 2025-05: 14.3%Phone % · 2025-06: 13.8%Phone % · 2025-07: 13.7%Phone % · 2025-08: 12.6%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.2%Video % · 2024-03: 0.2%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.3%Video % · 2024-12: 1.6%Video % · 2025-01: 1.5%Video % · 2025-02: 1.5%Video % · 2025-03: 1.5%Video % · 2025-04: 1.4%Video % · 2025-05: 1.5%Video % · 2025-06: 1.6%Video % · 2025-07: 1.4%Video % · 2025-08: 1.6%Triage % · 2023-09: 2.8%Triage % · 2023-10: 2.9%Triage % · 2023-11: 3.0%Triage % · 2023-12: 3.2%Triage % · 2024-01: 3.1%Triage % · 2024-02: 3.0%Triage % · 2024-03: 3.0%Triage % · 2024-04: 3.0%Triage % · 2024-05: 3.2%Triage % · 2024-06: 2.9%Triage % · 2024-07: 2.8%Triage % · 2024-08: 2.9%Triage % · 2024-09: 2.7%Triage % · 2024-10: 2.4%Triage % · 2024-11: 2.7%Triage % · 2024-12: 3.2%Triage % · 2025-01: 2.6%Triage % · 2025-02: 2.8%Triage % · 2025-03: 2.9%Triage % · 2025-04: 2.6%Triage % · 2025-05: 2.7%Triage % · 2025-06: 2.3%Triage % · 2025-07: 2.7%Triage % · 2025-08: 2.8%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-083,8694,9325,9967,0592023-09: 4,606 appointments2023-10: 5,948 appointments2023-11: 5,794 appointments2023-12: 4,178 appointments2024-01: 5,213 appointments2024-02: 4,790 appointments2024-03: 4,945 appointments2024-04: 4,773 appointments2024-05: 4,587 appointments2024-06: 4,466 appointments2024-07: 4,950 appointments2024-08: 4,616 appointments2024-09: 5,012 appointments2024-10: 6,750 appointments2024-11: 5,385 appointments2024-12: 4,711 appointments2025-01: 5,658 appointments2025-02: 4,947 appointments2025-03: 5,038 appointments2025-04: 4,758 appointments2025-05: 4,560 appointments2025-06: 4,904 appointments2025-07: 5,136 appointments2025-08: 4,207 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-084335526717902023-09: 515.6 appts per 1,000 patients2023-10: 665.8 appts per 1,000 patients2023-11: 648.5 appts per 1,000 patients2023-12: 467.7 appts per 1,000 patients2024-01: 583.5 appts per 1,000 patients2024-02: 536.2 appts per 1,000 patients2024-03: 553.5 appts per 1,000 patients2024-04: 534.3 appts per 1,000 patients2024-05: 513.4 appts per 1,000 patients2024-06: 499.9 appts per 1,000 patients2024-07: 554.1 appts per 1,000 patients2024-08: 516.7 appts per 1,000 patients2024-09: 561 appts per 1,000 patients2024-10: 755.5 appts per 1,000 patients2024-11: 602.8 appts per 1,000 patients2024-12: 527.3 appts per 1,000 patients2025-01: 633.3 appts per 1,000 patients2025-02: 553.7 appts per 1,000 patients2025-03: 563.9 appts per 1,000 patients2025-04: 532.6 appts per 1,000 patients2025-05: 510.4 appts per 1,000 patients2025-06: 548.9 appts per 1,000 patients2025-07: 574.9 appts per 1,000 patients2025-08: 470.9 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 34.8%September 2023 · 1 day: 3.6%September 2023 · 2–7 days: 10.8%September 2023 · 8–14 days: 10.6%September 2023 · 15–21 days: 13.2%September 2023 · 22–28 days: 14.2%September 2023 · > 28 days: 12.8%October 2023 · Same day: 30.6%October 2023 · 1 day: 3.9%October 2023 · 2–7 days: 7.8%October 2023 · 8–14 days: 11.7%October 2023 · 15–21 days: 11.0%October 2023 · 22–28 days: 13.2%October 2023 · > 28 days: 21.9%November 2023 · Same day: 31.2%November 2023 · 1 day: 4.3%November 2023 · 2–7 days: 8.2%November 2023 · 8–14 days: 11.9%November 2023 · 15–21 days: 10.7%November 2023 · 22–28 days: 14.5%November 2023 · > 28 days: 19.1%December 2023 · Same day: 37.3%December 2023 · 1 day: 4.7%December 2023 · 2–7 days: 11.2%December 2023 · 8–14 days: 12.8%December 2023 · 15–21 days: 9.1%December 2023 · 22–28 days: 11.5%December 2023 · > 28 days: 13.4%January 2024 · Same day: 36.6%January 2024 · 1 day: 4.4%January 2024 · 2–7 days: 13.4%January 2024 · 8–14 days: 13.7%January 2024 · 15–21 days: 9.2%January 2024 · 22–28 days: 8.8%January 2024 · > 28 days: 13.8%February 2024 · Same day: 36.3%February 2024 · 1 day: 4.0%February 2024 · 2–7 days: 10.9%February 2024 · 8–14 days: 11.6%February 2024 · 15–21 days: 11.4%February 2024 · 22–28 days: 12.0%February 2024 · > 28 days: 13.8%March 2024 · Same day: 36.7%March 2024 · 1 day: 3.8%March 2024 · 2–7 days: 10.7%March 2024 · 8–14 days: 12.3%March 2024 · 15–21 days: 11.1%March 2024 · 22–28 days: 12.9%March 2024 · > 28 days: 12.4%April 2024 · Same day: 38.7%April 2024 · 1 day: 4.9%April 2024 · 2–7 days: 12.2%April 2024 · 8–14 days: 13.6%April 2024 · 15–21 days: 8.4%April 2024 · 22–28 days: 6.2%April 2024 · > 28 days: 16.0%May 2024 · Same day: 36.2%May 2024 · 1 day: 4.9%May 2024 · 2–7 days: 9.3%May 2024 · 8–14 days: 11.1%May 2024 · 15–21 days: 14.7%May 2024 · 22–28 days: 10.9%May 2024 · > 28 days: 12.9%June 2024 · Same day: 35.8%June 2024 · 1 day: 3.6%June 2024 · 2–7 days: 9.2%June 2024 · 8–14 days: 10.1%June 2024 · 15–21 days: 11.9%June 2024 · 22–28 days: 9.5%June 2024 · > 28 days: 19.9%July 2024 · Same day: 37.2%July 2024 · 1 day: 3.3%July 2024 · 2–7 days: 8.3%July 2024 · 8–14 days: 8.0%July 2024 · 15–21 days: 9.1%July 2024 · 22–28 days: 13.4%July 2024 · > 28 days: 20.7%August 2024 · Same day: 37.2%August 2024 · 1 day: 3.7%August 2024 · 2–7 days: 9.0%August 2024 · 8–14 days: 8.1%August 2024 · 15–21 days: 8.6%August 2024 · 22–28 days: 12.4%August 2024 · > 28 days: 20.9%September 2024 · Same day: 35.7%September 2024 · 1 day: 3.8%September 2024 · 2–7 days: 10.8%September 2024 · 8–14 days: 8.4%September 2024 · 15–21 days: 9.3%September 2024 · 22–28 days: 11.1%September 2024 · > 28 days: 20.9%October 2024 · Same day: 30.2%October 2024 · 1 day: 4.0%October 2024 · 2–7 days: 10.8%October 2024 · 8–14 days: 8.1%October 2024 · 15–21 days: 14.6%October 2024 · 22–28 days: 12.9%October 2024 · > 28 days: 19.5%November 2024 · Same day: 35.6%November 2024 · 1 day: 4.2%November 2024 · 2–7 days: 10.3%November 2024 · 8–14 days: 11.2%November 2024 · 15–21 days: 10.1%November 2024 · 22–28 days: 13.5%November 2024 · > 28 days: 15.1%December 2024 · Same day: 40.8%December 2024 · 1 day: 4.3%December 2024 · 2–7 days: 8.4%December 2024 · 8–14 days: 11.0%December 2024 · 15–21 days: 9.5%December 2024 · 22–28 days: 12.0%December 2024 · > 28 days: 13.9%January 2025 · Same day: 38.6%January 2025 · 1 day: 4.2%January 2025 · 2–7 days: 11.0%January 2025 · 8–14 days: 8.2%January 2025 · 15–21 days: 9.9%January 2025 · 22–28 days: 13.3%January 2025 · > 28 days: 14.9%February 2025 · Same day: 35.2%February 2025 · 1 day: 4.5%February 2025 · 2–7 days: 9.3%February 2025 · 8–14 days: 11.7%February 2025 · 15–21 days: 16.6%February 2025 · 22–28 days: 13.0%February 2025 · > 28 days: 9.7%March 2025 · Same day: 35.2%March 2025 · 1 day: 4.1%March 2025 · 2–7 days: 11.1%March 2025 · 8–14 days: 10.4%March 2025 · 15–21 days: 12.5%March 2025 · 22–28 days: 12.5%March 2025 · > 28 days: 14.2%April 2025 · Same day: 35.2%April 2025 · 1 day: 3.8%April 2025 · 2–7 days: 8.1%April 2025 · 8–14 days: 8.0%April 2025 · 15–21 days: 11.9%April 2025 · 22–28 days: 14.7%April 2025 · > 28 days: 18.2%May 2025 · Same day: 34.8%May 2025 · 1 day: 3.7%May 2025 · 2–7 days: 7.9%May 2025 · 8–14 days: 8.7%May 2025 · 15–21 days: 8.2%May 2025 · 22–28 days: 15.1%May 2025 · > 28 days: 21.4%June 2025 · Same day: 33.1%June 2025 · 1 day: 3.5%June 2025 · 2–7 days: 9.7%June 2025 · 8–14 days: 10.5%June 2025 · 15–21 days: 12.0%June 2025 · 22–28 days: 11.3%June 2025 · > 28 days: 19.9%July 2025 · Same day: 31.3%July 2025 · 1 day: 3.4%July 2025 · 2–7 days: 9.6%July 2025 · 8–14 days: 11.0%July 2025 · 15–21 days: 14.5%July 2025 · 22–28 days: 15.1%July 2025 · > 28 days: 15.1%August 2025 · Same day: 35.9%August 2025 · 1 day: 3.6%August 2025 · 2–7 days: 8.7%August 2025 · 8–14 days: 9.2%August 2025 · 15–21 days: 8.6%August 2025 · 22–28 days: 15.0%August 2025 · > 28 days: 18.8%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

HIGHscore 73/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access
  • High long-wait rate (17.9% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.6%
Face-to-face %+0.4%
Telephone %-1.2%
Same-day %-0.8%
Appts per 1K-1.6%
Triage %-0.7%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage was 80.4%, which is slightly above the practice's trailing average. The DNA rate has been falling and is now at 3.6%, which is lower than the trailing average.

There have been some notable shifts in the data. The phone percentage has decreased by 1.2% month-on-month. The DNA rate has also decreased by 3.1% month-on-month. The video percentage saw a significant increase of 433.3% in 2024-12.

To investigate these trends, review the phone percentage decrease to understand if it aligns with any changes in patient communication preferences or operational adjustments. Also, verify if the dip in the DNA rate in 2025-08 is due to improved patient engagement or other factors.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-06
value 2.3 · avg 2.8 ± 0.2
dnaRate2025-02
value 3.6 · avg 2.8 ± 0.4
sameDayPct2024-12
value 40.8 · avg 36.1 ± 2
f2fPct2024-12
value 77 · avg 84.1 ± 3
f2fPct2024-11
value 78.8 · avg 84.9 ± 2.9
triagePct2024-10
value 2.4 · avg 3 ± 0.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2024-12
0.3 → 1.6 (+433.3%)
phonePct2024-09
8.2 → 14.3 (+74.4%)
phonePct2024-05
7 → 9.6 (+37.1%)
videoPct2024-04
0.2 → 0 (-100%)
dnaRate2024-04
2.2 → 3 (+36.4%)
dnaRate2024-02
2.1 → 2.9 (+38.1%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

5.63

Nurse FTE

4.2

Direct Patient Care FTE

5

Admin FTE

21.55

1 practices reporting · 100.0% coverage

Staff group mix

GP5.6 FTE · 15%
Nurse4.2 FTE · 12%
Direct Patient Care5.0 FTE · 14%
Admin21.6 FTE · 59%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP5.63 FTE · 8 headcount
Partner2.05 FTE (36%) · 3 hc
Salaried2.73 FTE (48%) · 4 hc
Training (ST/F)0.85 FTE (15%) · 1 hc
Nurses4.20 FTE · 6 headcount
Practice Nurse2.19 FTE (52%) · 3 hc
Advanced / Specialist2.01 FTE (48%) · 3 hc
Admin / Non-clinical21.55 FTE · 28 headcount
Management3.95 FTE (18%) · 5 hc
Reception / Admin7.41 FTE (34%) · 9 hc
Other10.19 FTE (47%) · 14 hc
Direct Patient Care5.00 FTE · 6 headcount
Pharmacist1.96 FTE (39%) · 2 hc
HCA / Nursing Assistant0.85 FTE (17%) · 1 hc
Other2.19 FTE (44%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03091726GP · 2024-03: 4 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 4 FTEGP · 2024-08: 4 FTEGP · 2024-09: 4 FTEGP · 2024-10: 4 FTEGP · 2024-11: 4 FTEGP · 2024-12: 3 FTEGP · 2025-01: 3 FTEGP · 2025-02: 4 FTEGP · 2025-03: 4 FTEGP · 2025-04: 4 FTEGP · 2025-05: 4 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 5 FTEGP · 2025-09: 5 FTEGP · 2025-10: 5 FTEGP · 2025-11: 5 FTEGP · 2025-12: 5 FTEGP · 2026-01: 5 FTEGP · 2026-02: 6 FTEGP · 2026-03: 6 FTENurse · 2024-03: 5 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 5 FTENurse · 2024-07: 5 FTENurse · 2024-08: 5 FTENurse · 2024-09: 5 FTENurse · 2024-10: 5 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 6 FTENurse · 2025-02: 6 FTENurse · 2025-03: 6 FTENurse · 2025-04: 6 FTENurse · 2025-05: 6 FTENurse · 2025-06: 6 FTENurse · 2025-07: 6 FTENurse · 2025-08: 6 FTENurse · 2025-09: 6 FTENurse · 2025-10: 6 FTENurse · 2025-11: 6 FTENurse · 2025-12: 6 FTENurse · 2026-01: 6 FTENurse · 2026-02: 5 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 4 FTEDPC · 2024-10: 4 FTEDPC · 2024-11: 4 FTEDPC · 2024-12: 4 FTEDPC · 2025-01: 4 FTEDPC · 2025-02: 4 FTEDPC · 2025-03: 4 FTEDPC · 2025-04: 4 FTEDPC · 2025-05: 4 FTEDPC · 2025-06: 4 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 4 FTEDPC · 2025-10: 4 FTEDPC · 2025-11: 4 FTEDPC · 2025-12: 6 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 19 FTEAdmin · 2024-04: 19 FTEAdmin · 2024-05: 19 FTEAdmin · 2024-06: 19 FTEAdmin · 2024-07: 19 FTEAdmin · 2024-08: 20 FTEAdmin · 2024-09: 20 FTEAdmin · 2024-10: 20 FTEAdmin · 2024-11: 20 FTEAdmin · 2024-12: 20 FTEAdmin · 2025-01: 20 FTEAdmin · 2025-02: 20 FTEAdmin · 2025-03: 20 FTEAdmin · 2025-04: 20 FTEAdmin · 2025-05: 21 FTEAdmin · 2025-06: 19 FTEAdmin · 2025-07: 23 FTEAdmin · 2025-08: 23 FTEAdmin · 2025-09: 22 FTEAdmin · 2025-10: 22 FTEAdmin · 2025-11: 22 FTEAdmin · 2025-12: 19 FTEAdmin · 2026-01: 21 FTEAdmin · 2026-02: 22 FTEAdmin · 2026-03: 22 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good89.2%
Phone easy34.3%
Website easy89.7%
100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.