GP Practice

Prospect Medical Practice

D82087

Compare to

Registered patients

6,870

NHS Digital list size

GP FTE

4.83

NHS Digital workforce

Patients per GP FTE

1,422

Items per patient

1.66

prescribing volume

GPPS overall good

77.4%

patient experience

Access KPIs · August 2025

Same-day %

43.7%

Month: August 2025

Appts per 1K patients

418

all bookings (incl. triage)

Patient contacts per 1K

370

F2F + phone + video only

28+ day backlog

4.5%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face56.6%
Telephone32.0%
Triage4.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %43.7%43.0%+0.7%
Face-to-face %56.6%58.4%-1.8%
Telephone %32.0%21.9%+10.1%
Appts per 1K417.6479.7-62.1
Triage %4.6%8.7%-4.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080234670Same-day % · 2023-09: 41.4%Same-day % · 2023-10: 36.2%Same-day % · 2023-11: 39.1%Same-day % · 2023-12: 50.8%Same-day % · 2024-01: 53.3%Same-day % · 2024-02: 44.8%Same-day % · 2024-03: 44.4%Same-day % · 2024-04: 44.4%Same-day % · 2024-05: 45.7%Same-day % · 2024-06: 47.7%Same-day % · 2024-07: 49.3%Same-day % · 2024-08: 46.5%Same-day % · 2024-09: 45.5%Same-day % · 2024-10: 41.2%Same-day % · 2024-11: 42.4%Same-day % · 2024-12: 45.8%Same-day % · 2025-01: 45.3%Same-day % · 2025-02: 44.1%Same-day % · 2025-03: 40.7%Same-day % · 2025-04: 43.0%Same-day % · 2025-05: 44.7%Same-day % · 2025-06: 42.0%Same-day % · 2025-07: 41.9%Same-day % · 2025-08: 43.7%F2F % · 2023-09: 54.9%F2F % · 2023-10: 62.2%F2F % · 2023-11: 58.3%F2F % · 2023-12: 44.3%F2F % · 2024-01: 45.5%F2F % · 2024-02: 55.6%F2F % · 2024-03: 54.3%F2F % · 2024-04: 56.0%F2F % · 2024-05: 55.2%F2F % · 2024-06: 56.5%F2F % · 2024-07: 54.9%F2F % · 2024-08: 58.0%F2F % · 2024-09: 58.6%F2F % · 2024-10: 61.1%F2F % · 2024-11: 57.8%F2F % · 2024-12: 55.6%F2F % · 2025-01: 56.2%F2F % · 2025-02: 57.4%F2F % · 2025-03: 60.5%F2F % · 2025-04: 60.3%F2F % · 2025-05: 57.7%F2F % · 2025-06: 56.8%F2F % · 2025-07: 56.9%F2F % · 2025-08: 56.6%Phone % · 2023-09: 37.5%Phone % · 2023-10: 29.5%Phone % · 2023-11: 32.6%Phone % · 2023-12: 44.0%Phone % · 2024-01: 44.0%Phone % · 2024-02: 33.9%Phone % · 2024-03: 35.0%Phone % · 2024-04: 34.7%Phone % · 2024-05: 35.6%Phone % · 2024-06: 32.5%Phone % · 2024-07: 33.8%Phone % · 2024-08: 34.3%Phone % · 2024-09: 31.2%Phone % · 2024-10: 28.1%Phone % · 2024-11: 30.2%Phone % · 2024-12: 32.6%Phone % · 2025-01: 34.2%Phone % · 2025-02: 31.0%Phone % · 2025-03: 27.4%Phone % · 2025-04: 28.6%Phone % · 2025-05: 28.9%Phone % · 2025-06: 32.2%Phone % · 2025-07: 31.9%Phone % · 2025-08: 32.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.2%Video % · 2024-02: 0.1%Video % · 2024-03: 0.2%Video % · 2024-04: 0.0%Video % · 2024-05: 0.3%Video % · 2024-06: 0.3%Video % · 2024-07: 0.1%Video % · 2024-08: 0.1%Video % · 2024-09: 0.0%Video % · 2024-10: 0.1%Video % · 2024-11: 0.1%Video % · 2024-12: 0.1%Video % · 2025-01: 0.1%Video % · 2025-02: 0.1%Video % · 2025-03: 0.1%Video % · 2025-04: 0.1%Video % · 2025-05: 0.3%Video % · 2025-06: 0.1%Video % · 2025-07: 0.1%Video % · 2025-08: 0.0%Triage % · 2023-09: 15.3%Triage % · 2023-10: 12.3%Triage % · 2023-11: 12.7%Triage % · 2023-12: 28.1%Triage % · 2024-01: 28.6%Triage % · 2024-02: 13.5%Triage % · 2024-03: 14.7%Triage % · 2024-04: 13.9%Triage % · 2024-05: 14.2%Triage % · 2024-06: 14.8%Triage % · 2024-07: 15.2%Triage % · 2024-08: 15.3%Triage % · 2024-09: 13.7%Triage % · 2024-10: 10.9%Triage % · 2024-11: 11.3%Triage % · 2024-12: 12.7%Triage % · 2025-01: 14.1%Triage % · 2025-02: 12.1%Triage % · 2025-03: 9.6%Triage % · 2025-04: 11.0%Triage % · 2025-05: 4.8%Triage % · 2025-06: 6.8%Triage % · 2025-07: 5.2%Triage % · 2025-08: 4.6%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,7213,2323,7434,2542023-09: 3,057 appointments2023-10: 3,679 appointments2023-11: 3,664 appointments2023-12: 3,307 appointments2024-01: 3,924 appointments2024-02: 3,494 appointments2024-03: 3,269 appointments2024-04: 3,374 appointments2024-05: 3,341 appointments2024-06: 3,308 appointments2024-07: 3,495 appointments2024-08: 3,079 appointments2024-09: 3,550 appointments2024-10: 4,106 appointments2024-11: 3,798 appointments2024-12: 3,326 appointments2025-01: 3,448 appointments2025-02: 3,534 appointments2025-03: 3,642 appointments2025-04: 3,139 appointments2025-05: 3,142 appointments2025-06: 3,569 appointments2025-07: 3,502 appointments2025-08: 2,869 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-083964705456192023-09: 445 appts per 1,000 patients2023-10: 535.5 appts per 1,000 patients2023-11: 533.3 appts per 1,000 patients2023-12: 481.4 appts per 1,000 patients2024-01: 571.2 appts per 1,000 patients2024-02: 508.6 appts per 1,000 patients2024-03: 475.8 appts per 1,000 patients2024-04: 491.1 appts per 1,000 patients2024-05: 486.3 appts per 1,000 patients2024-06: 481.5 appts per 1,000 patients2024-07: 508.7 appts per 1,000 patients2024-08: 448.2 appts per 1,000 patients2024-09: 516.7 appts per 1,000 patients2024-10: 597.7 appts per 1,000 patients2024-11: 552.8 appts per 1,000 patients2024-12: 484.1 appts per 1,000 patients2025-01: 501.9 appts per 1,000 patients2025-02: 514.4 appts per 1,000 patients2025-03: 530.1 appts per 1,000 patients2025-04: 456.9 appts per 1,000 patients2025-05: 457.4 appts per 1,000 patients2025-06: 519.5 appts per 1,000 patients2025-07: 509.8 appts per 1,000 patients2025-08: 417.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 41.4%September 2023 · 1 day: 7.0%September 2023 · 2–7 days: 15.3%September 2023 · 8–14 days: 13.0%September 2023 · 15–21 days: 13.6%September 2023 · 22–28 days: 5.5%September 2023 · > 28 days: 4.2%October 2023 · Same day: 36.2%October 2023 · 1 day: 5.0%October 2023 · 2–7 days: 17.0%October 2023 · 8–14 days: 21.2%October 2023 · 15–21 days: 13.9%October 2023 · 22–28 days: 4.1%October 2023 · > 28 days: 2.7%November 2023 · Same day: 39.1%November 2023 · 1 day: 6.6%November 2023 · 2–7 days: 18.6%November 2023 · 8–14 days: 17.6%November 2023 · 15–21 days: 9.7%November 2023 · 22–28 days: 5.9%November 2023 · > 28 days: 2.6%December 2023 · Same day: 50.8%December 2023 · 1 day: 6.7%December 2023 · 2–7 days: 15.5%December 2023 · 8–14 days: 14.8%December 2023 · 15–21 days: 5.2%December 2023 · 22–28 days: 4.4%December 2023 · > 28 days: 2.6%January 2024 · Same day: 53.3%January 2024 · 1 day: 5.2%January 2024 · 2–7 days: 14.1%January 2024 · 8–14 days: 9.9%January 2024 · 15–21 days: 10.5%January 2024 · 22–28 days: 4.1%January 2024 · > 28 days: 3.0%February 2024 · Same day: 44.8%February 2024 · 1 day: 4.3%February 2024 · 2–7 days: 14.6%February 2024 · 8–14 days: 17.4%February 2024 · 15–21 days: 11.6%February 2024 · 22–28 days: 4.2%February 2024 · > 28 days: 3.1%March 2024 · Same day: 44.4%March 2024 · 1 day: 5.1%March 2024 · 2–7 days: 16.3%March 2024 · 8–14 days: 15.3%March 2024 · 15–21 days: 11.5%March 2024 · 22–28 days: 4.2%March 2024 · > 28 days: 3.2%April 2024 · Same day: 44.4%April 2024 · 1 day: 4.1%April 2024 · 2–7 days: 16.5%April 2024 · 8–14 days: 17.4%April 2024 · 15–21 days: 10.3%April 2024 · 22–28 days: 4.0%April 2024 · > 28 days: 3.3%May 2024 · Same day: 45.7%May 2024 · 1 day: 4.2%May 2024 · 2–7 days: 15.6%May 2024 · 8–14 days: 16.3%May 2024 · 15–21 days: 10.2%May 2024 · 22–28 days: 4.5%May 2024 · > 28 days: 3.5%June 2024 · Same day: 47.7%June 2024 · 1 day: 4.6%June 2024 · 2–7 days: 18.5%June 2024 · 8–14 days: 14.0%June 2024 · 15–21 days: 9.3%June 2024 · 22–28 days: 3.7%June 2024 · > 28 days: 2.0%July 2024 · Same day: 49.3%July 2024 · 1 day: 5.1%July 2024 · 2–7 days: 16.1%July 2024 · 8–14 days: 14.9%July 2024 · 15–21 days: 8.1%July 2024 · 22–28 days: 4.5%July 2024 · > 28 days: 2.0%August 2024 · Same day: 46.5%August 2024 · 1 day: 4.7%August 2024 · 2–7 days: 19.7%August 2024 · 8–14 days: 14.5%August 2024 · 15–21 days: 7.5%August 2024 · 22–28 days: 4.3%August 2024 · > 28 days: 2.7%September 2024 · Same day: 45.5%September 2024 · 1 day: 4.7%September 2024 · 2–7 days: 17.5%September 2024 · 8–14 days: 16.1%September 2024 · 15–21 days: 9.8%September 2024 · 22–28 days: 3.9%September 2024 · > 28 days: 2.6%October 2024 · Same day: 41.2%October 2024 · 1 day: 4.4%October 2024 · 2–7 days: 12.6%October 2024 · 8–14 days: 17.6%October 2024 · 15–21 days: 10.1%October 2024 · 22–28 days: 10.2%October 2024 · > 28 days: 4.1%November 2024 · Same day: 42.4%November 2024 · 1 day: 4.7%November 2024 · 2–7 days: 14.0%November 2024 · 8–14 days: 15.5%November 2024 · 15–21 days: 12.1%November 2024 · 22–28 days: 8.1%November 2024 · > 28 days: 3.2%December 2024 · Same day: 45.8%December 2024 · 1 day: 4.3%December 2024 · 2–7 days: 15.3%December 2024 · 8–14 days: 14.2%December 2024 · 15–21 days: 10.1%December 2024 · 22–28 days: 7.6%December 2024 · > 28 days: 2.7%January 2025 · Same day: 45.3%January 2025 · 1 day: 3.9%January 2025 · 2–7 days: 11.1%January 2025 · 8–14 days: 8.7%January 2025 · 15–21 days: 10.2%January 2025 · 22–28 days: 8.5%January 2025 · > 28 days: 12.3%February 2025 · Same day: 44.1%February 2025 · 1 day: 4.1%February 2025 · 2–7 days: 12.6%February 2025 · 8–14 days: 14.3%February 2025 · 15–21 days: 12.4%February 2025 · 22–28 days: 5.6%February 2025 · > 28 days: 6.9%March 2025 · Same day: 40.7%March 2025 · 1 day: 5.2%March 2025 · 2–7 days: 12.0%March 2025 · 8–14 days: 15.1%March 2025 · 15–21 days: 12.5%March 2025 · 22–28 days: 6.8%March 2025 · > 28 days: 7.6%April 2025 · Same day: 43.0%April 2025 · 1 day: 4.7%April 2025 · 2–7 days: 10.5%April 2025 · 8–14 days: 13.8%April 2025 · 15–21 days: 12.7%April 2025 · 22–28 days: 9.5%April 2025 · > 28 days: 5.8%May 2025 · Same day: 44.7%May 2025 · 1 day: 4.6%May 2025 · 2–7 days: 10.3%May 2025 · 8–14 days: 13.4%May 2025 · 15–21 days: 13.6%May 2025 · 22–28 days: 6.8%May 2025 · > 28 days: 6.5%June 2025 · Same day: 42.0%June 2025 · 1 day: 5.2%June 2025 · 2–7 days: 13.6%June 2025 · 8–14 days: 10.5%June 2025 · 15–21 days: 15.3%June 2025 · 22–28 days: 8.4%June 2025 · > 28 days: 5.0%July 2025 · Same day: 41.9%July 2025 · 1 day: 6.4%July 2025 · 2–7 days: 15.1%July 2025 · 8–14 days: 11.3%July 2025 · 15–21 days: 10.3%July 2025 · 22–28 days: 9.6%July 2025 · > 28 days: 5.3%August 2025 · Same day: 43.7%August 2025 · 1 day: 7.1%August 2025 · 2–7 days: 15.3%August 2025 · 8–14 days: 10.7%August 2025 · 15–21 days: 9.4%August 2025 · 22–28 days: 9.2%August 2025 · > 28 days: 4.5%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 49/100
  • High demand (>400 appts/1K)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2%
Face-to-face %-1.5%
Telephone %+3.4%
Same-day %+0.6%
Appts per 1K-2%
Triage %-16.6%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, total appointments fell sharply to 2869, which is 16% below the trailing average of 3486.3. This significant drop is the most notable change this month.

Several trends and shifts stand out. The triage percentage has been declining, with a 16.6% downward slope. Conversely, the telephone percentage has increased by 3.4%, indicating a shift in how appointments are being managed. Also, the video percentage has dropped to zero after a 100% decrease in August.

To investigate these changes, review the triage process to understand the decline and assess if it aligns with any policy or workflow changes. Also, verify if the increase in telephone appointments correlates with any system updates or staff training.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 2869 · avg 3486.3 ± 281.5
triagePct2025-07
value 5.2 · avg 11.5 ± 3.1
triagePct2025-05
value 4.8 · avg 12.9 ± 1.8
triagePct2025-03
value 9.6 · avg 13.6 ± 1.4
sameDayPct2025-03
value 40.7 · avg 45.2 ± 2.1
phonePct2025-03
value 27.4 · avg 32.8 ± 2.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
0.1 → 0 (-100%)
videoPct2025-06
0.3 → 0.1 (-66.7%)
triagePct2025-06
4.8 → 6.8 (+40.5%)
videoPct2025-05
0.1 → 0.3 (+200%)
triagePct2025-05
11 → 4.8 (-56.4%)
videoPct2024-09
0.1 → 0 (-100%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 95/100medium confidence
Last inspection: 2016-02-18 · 122 months ago
  • Current rating is good, and the latest CQC assessment date is 2016-02-18 (122 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

4.83

Nurse FTE

1.6

Direct Patient Care FTE

1.45

Admin FTE

11.87

1 practices reporting · 100.0% coverage

Staff group mix

GP4.8 FTE · 24%
Nurse1.6 FTE · 8%
Direct Patient Care1.4 FTE · 7%
Admin11.9 FTE · 60%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.83 FTE · 8 headcount
Partner2.13 FTE (44%) · 3 hc
Salaried1.63 FTE (34%) · 4 hc
Training (ST/F)1.07 FTE (22%) · 1 hc
Nurses1.60 FTE · 2 headcount
Practice Nurse1.60 FTE (100%) · 2 hc
Admin / Non-clinical11.86 FTE · 14 headcount
Management2.16 FTE (18%) · 2 hc
Reception / Admin8.02 FTE (68%) · 10 hc
Other1.68 FTE (14%) · 2 hc
Direct Patient Care1.45 FTE · 2 headcount
Pharmacist0.69 FTE (48%) · 1 hc
Other0.76 FTE (52%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304913GP · 2024-03: 4 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 4 FTEGP · 2024-08: 4 FTEGP · 2024-09: 4 FTEGP · 2024-10: 4 FTEGP · 2024-11: 4 FTEGP · 2024-12: 4 FTEGP · 2025-01: 4 FTEGP · 2025-02: 4 FTEGP · 2025-03: 4 FTEGP · 2025-04: 4 FTEGP · 2025-05: 4 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 5 FTEGP · 2025-09: 5 FTEGP · 2025-10: 5 FTEGP · 2025-11: 5 FTEGP · 2025-12: 5 FTEGP · 2026-01: 5 FTEGP · 2026-02: 5 FTEGP · 2026-03: 5 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 10 FTEAdmin · 2024-04: 9 FTEAdmin · 2024-05: 9 FTEAdmin · 2024-06: 9 FTEAdmin · 2024-07: 8 FTEAdmin · 2024-08: 10 FTEAdmin · 2024-09: 10 FTEAdmin · 2024-10: 10 FTEAdmin · 2024-11: 11 FTEAdmin · 2024-12: 11 FTEAdmin · 2025-01: 11 FTEAdmin · 2025-02: 11 FTEAdmin · 2025-03: 10 FTEAdmin · 2025-04: 11 FTEAdmin · 2025-05: 11 FTEAdmin · 2025-06: 10 FTEAdmin · 2025-07: 10 FTEAdmin · 2025-08: 11 FTEAdmin · 2025-09: 11 FTEAdmin · 2025-10: 11 FTEAdmin · 2025-11: 11 FTEAdmin · 2025-12: 11 FTEAdmin · 2026-01: 11 FTEAdmin · 2026-02: 11 FTEAdmin · 2026-03: 12 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good77.4%
Phone easy37.2%
Website easy91.1%
100.0% coverage

Prescribing volume

1.66

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.