GP Practice

Uea Medical Centre

D82088

Compare to

Registered patients

20,497

NHS Digital list size

GP FTE

8.75

NHS Digital workforce

Patients per GP FTE

2,343

Items per patient

0.26

prescribing volume

GPPS overall good

91.1%

patient experience

Access KPIs · August 2025

Same-day %

22.3%

Month: August 2025

Appts per 1K patients

187

all bookings (incl. triage)

Patient contacts per 1K

186

F2F + phone + video only

28+ day backlog

4.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face97.6%
Telephone0.7%
Video / online1.1%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %22.3%43.0%-20.7%
Face-to-face %97.6%58.4%+39.2%
Telephone %0.7%21.9%-21.2%
Appts per 1K187.0479.7-292.7
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-0803774111Same-day % · 2023-09: 19.9%Same-day % · 2023-10: 20.5%Same-day % · 2023-11: 19.7%Same-day % · 2023-12: 22.5%Same-day % · 2024-01: 23.2%Same-day % · 2024-02: 24.5%Same-day % · 2024-03: 23.8%Same-day % · 2024-04: 22.5%Same-day % · 2024-05: 22.4%Same-day % · 2024-06: 22.2%Same-day % · 2024-07: 23.2%Same-day % · 2024-08: 24.7%Same-day % · 2024-09: 22.1%Same-day % · 2024-10: 23.6%Same-day % · 2024-11: 21.7%Same-day % · 2024-12: 22.8%Same-day % · 2025-01: 24.8%Same-day % · 2025-02: 22.7%Same-day % · 2025-03: 20.7%Same-day % · 2025-04: 26.1%Same-day % · 2025-05: 22.2%Same-day % · 2025-06: 22.8%Same-day % · 2025-07: 20.3%Same-day % · 2025-08: 22.3%F2F % · 2023-09: 98.7%F2F % · 2023-10: 98.5%F2F % · 2023-11: 98.0%F2F % · 2023-12: 98.2%F2F % · 2024-01: 99.1%F2F % · 2024-02: 98.4%F2F % · 2024-03: 97.4%F2F % · 2024-04: 97.9%F2F % · 2024-05: 97.2%F2F % · 2024-06: 97.3%F2F % · 2024-07: 96.9%F2F % · 2024-08: 97.2%F2F % · 2024-09: 97.1%F2F % · 2024-10: 96.0%F2F % · 2024-11: 97.2%F2F % · 2024-12: 96.5%F2F % · 2025-01: 96.8%F2F % · 2025-02: 97.5%F2F % · 2025-03: 97.3%F2F % · 2025-04: 97.1%F2F % · 2025-05: 96.5%F2F % · 2025-06: 96.0%F2F % · 2025-07: 97.5%F2F % · 2025-08: 97.6%Phone % · 2023-09: 0.4%Phone % · 2023-10: 0.4%Phone % · 2023-11: 0.5%Phone % · 2023-12: 0.3%Phone % · 2024-01: 0.3%Phone % · 2024-02: 0.5%Phone % · 2024-03: 0.6%Phone % · 2024-04: 1.3%Phone % · 2024-05: 0.5%Phone % · 2024-06: 0.5%Phone % · 2024-07: 0.4%Phone % · 2024-08: 0.2%Phone % · 2024-09: 0.1%Phone % · 2024-10: 0.6%Phone % · 2024-11: 0.3%Phone % · 2024-12: 0.6%Phone % · 2025-01: 0.5%Phone % · 2025-02: 0.2%Phone % · 2025-03: 0.3%Phone % · 2025-04: 0.7%Phone % · 2025-05: 0.6%Phone % · 2025-06: 0.2%Phone % · 2025-07: 0.4%Phone % · 2025-08: 0.7%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 1.3%Video % · 2024-06: 1.6%Video % · 2024-07: 1.7%Video % · 2024-08: 1.7%Video % · 2024-09: 1.8%Video % · 2024-10: 1.8%Video % · 2024-11: 1.3%Video % · 2024-12: 1.4%Video % · 2025-01: 1.8%Video % · 2025-02: 1.6%Video % · 2025-03: 1.8%Video % · 2025-04: 1.6%Video % · 2025-05: 2.4%Video % · 2025-06: 3.0%Video % · 2025-07: 1.4%Video % · 2025-08: 1.1%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-083,3295,0656,8028,5382023-09: 4,688 appointments2023-10: 6,094 appointments2023-11: 6,793 appointments2023-12: 4,729 appointments2024-01: 5,657 appointments2024-02: 6,322 appointments2024-03: 6,055 appointments2024-04: 5,598 appointments2024-05: 6,968 appointments2024-06: 5,640 appointments2024-07: 5,576 appointments2024-08: 4,575 appointments2024-09: 5,453 appointments2024-10: 8,034 appointments2024-11: 7,625 appointments2024-12: 5,765 appointments2025-01: 6,154 appointments2025-02: 6,227 appointments2025-03: 6,279 appointments2025-04: 4,633 appointments2025-05: 6,177 appointments2025-06: 5,339 appointments2025-07: 4,913 appointments2025-08: 3,833 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-081622473324172023-09: 228.7 appts per 1,000 patients2023-10: 297.3 appts per 1,000 patients2023-11: 331.4 appts per 1,000 patients2023-12: 230.7 appts per 1,000 patients2024-01: 276 appts per 1,000 patients2024-02: 308.4 appts per 1,000 patients2024-03: 295.4 appts per 1,000 patients2024-04: 273.1 appts per 1,000 patients2024-05: 340 appts per 1,000 patients2024-06: 275.2 appts per 1,000 patients2024-07: 272 appts per 1,000 patients2024-08: 223.2 appts per 1,000 patients2024-09: 266 appts per 1,000 patients2024-10: 392 appts per 1,000 patients2024-11: 372 appts per 1,000 patients2024-12: 281.3 appts per 1,000 patients2025-01: 300.2 appts per 1,000 patients2025-02: 303.8 appts per 1,000 patients2025-03: 306.3 appts per 1,000 patients2025-04: 226 appts per 1,000 patients2025-05: 301.4 appts per 1,000 patients2025-06: 260.5 appts per 1,000 patients2025-07: 239.7 appts per 1,000 patients2025-08: 187 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 19.9%September 2023 · 1 day: 6.2%September 2023 · 2–7 days: 23.8%September 2023 · 8–14 days: 24.1%September 2023 · 15–21 days: 12.7%September 2023 · 22–28 days: 8.6%September 2023 · > 28 days: 4.8%October 2023 · Same day: 20.5%October 2023 · 1 day: 6.6%October 2023 · 2–7 days: 25.0%October 2023 · 8–14 days: 26.7%October 2023 · 15–21 days: 11.1%October 2023 · 22–28 days: 5.4%October 2023 · > 28 days: 4.7%November 2023 · Same day: 19.7%November 2023 · 1 day: 4.8%November 2023 · 2–7 days: 20.8%November 2023 · 8–14 days: 26.4%November 2023 · 15–21 days: 10.5%November 2023 · 22–28 days: 10.1%November 2023 · > 28 days: 7.7%December 2023 · Same day: 22.5%December 2023 · 1 day: 4.7%December 2023 · 2–7 days: 19.7%December 2023 · 8–14 days: 23.8%December 2023 · 15–21 days: 12.2%December 2023 · 22–28 days: 10.9%December 2023 · > 28 days: 6.2%January 2024 · Same day: 23.2%January 2024 · 1 day: 6.3%January 2024 · 2–7 days: 23.6%January 2024 · 8–14 days: 12.4%January 2024 · 15–21 days: 17.1%January 2024 · 22–28 days: 10.7%January 2024 · > 28 days: 6.6%February 2024 · Same day: 24.5%February 2024 · 1 day: 4.4%February 2024 · 2–7 days: 21.3%February 2024 · 8–14 days: 13.0%February 2024 · 15–21 days: 21.4%February 2024 · 22–28 days: 11.2%February 2024 · > 28 days: 4.3%March 2024 · Same day: 23.8%March 2024 · 1 day: 4.8%March 2024 · 2–7 days: 20.8%March 2024 · 8–14 days: 8.8%March 2024 · 15–21 days: 14.0%March 2024 · 22–28 days: 21.5%March 2024 · > 28 days: 6.4%April 2024 · Same day: 22.5%April 2024 · 1 day: 5.6%April 2024 · 2–7 days: 17.7%April 2024 · 8–14 days: 12.2%April 2024 · 15–21 days: 7.9%April 2024 · 22–28 days: 24.2%April 2024 · > 28 days: 9.9%May 2024 · Same day: 22.4%May 2024 · 1 day: 5.5%May 2024 · 2–7 days: 19.0%May 2024 · 8–14 days: 14.4%May 2024 · 15–21 days: 10.7%May 2024 · 22–28 days: 22.6%May 2024 · > 28 days: 5.4%June 2024 · Same day: 22.2%June 2024 · 1 day: 5.7%June 2024 · 2–7 days: 21.4%June 2024 · 8–14 days: 13.0%June 2024 · 15–21 days: 17.6%June 2024 · 22–28 days: 15.6%June 2024 · > 28 days: 4.5%July 2024 · Same day: 23.2%July 2024 · 1 day: 8.0%July 2024 · 2–7 days: 22.0%July 2024 · 8–14 days: 8.9%July 2024 · 15–21 days: 21.7%July 2024 · 22–28 days: 11.7%July 2024 · > 28 days: 4.5%August 2024 · Same day: 24.7%August 2024 · 1 day: 8.4%August 2024 · 2–7 days: 21.2%August 2024 · 8–14 days: 11.0%August 2024 · 15–21 days: 18.7%August 2024 · 22–28 days: 10.4%August 2024 · > 28 days: 5.7%September 2024 · Same day: 22.1%September 2024 · 1 day: 6.7%September 2024 · 2–7 days: 23.6%September 2024 · 8–14 days: 14.5%September 2024 · 15–21 days: 18.4%September 2024 · 22–28 days: 10.3%September 2024 · > 28 days: 4.3%October 2024 · Same day: 23.6%October 2024 · 1 day: 6.0%October 2024 · 2–7 days: 25.8%October 2024 · 8–14 days: 19.8%October 2024 · 15–21 days: 13.7%October 2024 · 22–28 days: 6.2%October 2024 · > 28 days: 4.8%November 2024 · Same day: 21.7%November 2024 · 1 day: 6.1%November 2024 · 2–7 days: 29.0%November 2024 · 8–14 days: 19.2%November 2024 · 15–21 days: 12.0%November 2024 · 22–28 days: 6.2%November 2024 · > 28 days: 5.8%December 2024 · Same day: 22.8%December 2024 · 1 day: 7.4%December 2024 · 2–7 days: 28.7%December 2024 · 8–14 days: 22.1%December 2024 · 15–21 days: 9.8%December 2024 · 22–28 days: 6.0%December 2024 · > 28 days: 3.2%January 2025 · Same day: 24.8%January 2025 · 1 day: 8.0%January 2025 · 2–7 days: 25.8%January 2025 · 8–14 days: 15.6%January 2025 · 15–21 days: 11.6%January 2025 · 22–28 days: 8.2%January 2025 · > 28 days: 5.9%February 2025 · Same day: 22.7%February 2025 · 1 day: 6.2%February 2025 · 2–7 days: 28.1%February 2025 · 8–14 days: 18.1%February 2025 · 15–21 days: 15.1%February 2025 · 22–28 days: 6.3%February 2025 · > 28 days: 3.6%March 2025 · Same day: 20.7%March 2025 · 1 day: 6.2%March 2025 · 2–7 days: 28.9%March 2025 · 8–14 days: 15.9%March 2025 · 15–21 days: 17.1%March 2025 · 22–28 days: 7.3%March 2025 · > 28 days: 3.9%April 2025 · Same day: 26.1%April 2025 · 1 day: 7.6%April 2025 · 2–7 days: 22.0%April 2025 · 8–14 days: 14.0%April 2025 · 15–21 days: 13.3%April 2025 · 22–28 days: 12.0%April 2025 · > 28 days: 4.9%May 2025 · Same day: 22.2%May 2025 · 1 day: 5.0%May 2025 · 2–7 days: 28.1%May 2025 · 8–14 days: 14.2%May 2025 · 15–21 days: 17.0%May 2025 · 22–28 days: 9.5%May 2025 · > 28 days: 4.0%June 2025 · Same day: 22.8%June 2025 · 1 day: 6.7%June 2025 · 2–7 days: 23.1%June 2025 · 8–14 days: 18.3%June 2025 · 15–21 days: 19.1%June 2025 · 22–28 days: 7.1%June 2025 · > 28 days: 2.9%July 2025 · Same day: 20.3%July 2025 · 1 day: 7.8%July 2025 · 2–7 days: 22.9%July 2025 · 8–14 days: 24.7%July 2025 · 15–21 days: 13.8%July 2025 · 22–28 days: 7.1%July 2025 · > 28 days: 3.4%August 2025 · Same day: 22.3%August 2025 · 1 day: 8.1%August 2025 · 2–7 days: 22.4%August 2025 · 8–14 days: 21.6%August 2025 · 15–21 days: 12.9%August 2025 · 22–28 days: 8.5%August 2025 · > 28 days: 4.1%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 48/100
  • Elevated DNA rate (5.8%)
  • Low same-day access (21.8%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-6.7%
Face-to-face %+0.1%
Telephone %+4.1%
Same-day %-1.1%
Appts per 1K-6.7%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments fell sharply to 3833, which is 34% below the practice's trailing average of 5931.2. This significant drop is the most notable change in the data.

Several trends and shifts stand out. The phone percentage has risen notably, increasing by 100% from 0.2% to 0.4% in 2025-07. The video percentage dropped by 53% from 3% to 1.4% in 2025-07. These shifts may reflect changes in patient preferences or operational adjustments.

To investigate, review whether the phone percentage increase in 2025-07 aligns with any changes in the practice's communication protocols. Also, verify if the video percentage drop in 2025-07 is due to technical issues or a deliberate policy change.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 3833 · avg 5931.2 ± 1031.9
f2fPct2025-06
value 96 · avg 96.9 ± 0.4
sameDayPct2025-04
value 26.1 · avg 22.8 ± 1.1
sameDayPct2025-03
value 20.7 · avg 23 ± 1
dnaRate2025-01
value 5 · avg 6.6 ± 0.6
f2fPct2024-10
value 96 · avg 97.8 ± 0.7
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2025-08
0.4 → 0.7 (+75%)
videoPct2025-07
3 → 1.4 (-53.3%)
phonePct2025-07
0.2 → 0.4 (+100%)
phonePct2025-06
0.6 → 0.2 (-66.7%)
videoPct2025-05
1.6 → 2.4 (+50%)
phonePct2025-04
0.3 → 0.7 (+133.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2018-09-07 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2018-09-07.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

8.75

Nurse FTE

3.17

Direct Patient Care FTE

1

Admin FTE

10.64

1 practices reporting · 100.0% coverage

Staff group mix

GP8.8 FTE · 37%
Nurse3.2 FTE · 13%
Direct Patient Care1.0 FTE · 4%
Admin10.6 FTE · 45%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP8.74 FTE · 13 headcount
Partner3.62 FTE (41%) · 6 hc
Salaried2.99 FTE (34%) · 5 hc
Training (ST/F)2.13 FTE (24%) · 2 hc
Nurses3.17 FTE · 4 headcount
Practice Nurse2.17 FTE (68%) · 3 hc
Advanced / Specialist1.00 FTE (32%) · 1 hc
Admin / Non-clinical10.64 FTE · 14 headcount
Management3.00 FTE (28%) · 3 hc
Reception / Admin4.16 FTE (39%) · 6 hc
Other3.48 FTE (33%) · 5 hc
Direct Patient Care1.00 FTE · 1 headcount
HCA / Nursing Assistant1.00 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03071421GP · 2024-03: 9 FTEGP · 2024-04: 9 FTEGP · 2024-05: 9 FTEGP · 2024-06: 9 FTEGP · 2024-07: 9 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 9 FTEGP · 2024-11: 9 FTEGP · 2024-12: 9 FTEGP · 2025-01: 9 FTEGP · 2025-02: 10 FTEGP · 2025-03: 10 FTEGP · 2025-04: 10 FTEGP · 2025-05: 10 FTEGP · 2025-06: 10 FTEGP · 2025-07: 10 FTEGP · 2025-08: 9 FTEGP · 2025-09: 9 FTEGP · 2025-10: 9 FTEGP · 2025-11: 9 FTEGP · 2025-12: 9 FTEGP · 2026-01: 9 FTEGP · 2026-02: 10 FTEGP · 2026-03: 9 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 4 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 4 FTEDPC · 2024-10: 4 FTEDPC · 2024-11: 4 FTEDPC · 2024-12: 4 FTEDPC · 2025-01: 4 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 17 FTEAdmin · 2024-04: 17 FTEAdmin · 2024-05: 18 FTEAdmin · 2024-06: 18 FTEAdmin · 2024-07: 18 FTEAdmin · 2024-08: 18 FTEAdmin · 2024-09: 17 FTEAdmin · 2024-10: 19 FTEAdmin · 2024-11: 19 FTEAdmin · 2024-12: 19 FTEAdmin · 2025-01: 19 FTEAdmin · 2025-02: 12 FTEAdmin · 2025-03: 11 FTEAdmin · 2025-04: 12 FTEAdmin · 2025-05: 12 FTEAdmin · 2025-06: 11 FTEAdmin · 2025-07: 11 FTEAdmin · 2025-08: 11 FTEAdmin · 2025-09: 11 FTEAdmin · 2025-10: 11 FTEAdmin · 2025-11: 11 FTEAdmin · 2025-12: 11 FTEAdmin · 2026-01: 11 FTEAdmin · 2026-02: 11 FTEAdmin · 2026-03: 11 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good91.1%
Phone easy62.3%
Website easy90.0%
100.0% coverage

Prescribing volume

0.26

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.