GP Practice

The Woottons Surgery

D82618

Compare to

Registered patients

5,747

NHS Digital list size

Items per patient

1.92

prescribing volume

GPPS overall good

74.7%

patient experience

Access KPIs · August 2025

Same-day %

37.2%

Month: August 2025

Appts per 1K patients

569

all bookings (incl. triage)

Patient contacts per 1K

558

F2F + phone + video only

28+ day backlog

10.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face63.6%
Telephone6.5%
Video / online28.1%
Triage35.4%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %37.2%43.0%-5.8%
Face-to-face %63.6%58.4%+5.2%
Telephone %6.5%21.9%-15.4%
Appts per 1K568.6479.7+88.9
Triage %35.4%8.7%+26.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-0803570104Same-day % · 2023-09: 15.9%Same-day % · 2023-10: 14.0%Same-day % · 2023-11: 14.0%Same-day % · 2023-12: 18.4%Same-day % · 2024-01: 16.4%Same-day % · 2024-02: 15.6%Same-day % · 2024-03: 15.3%Same-day % · 2024-04: 15.1%Same-day % · 2024-05: 16.7%Same-day % · 2024-06: 17.5%Same-day % · 2024-07: 17.2%Same-day % · 2024-08: 22.9%Same-day % · 2024-09: 28.7%Same-day % · 2024-10: 27.0%Same-day % · 2024-11: 27.4%Same-day % · 2024-12: 32.9%Same-day % · 2025-01: 33.0%Same-day % · 2025-02: 33.8%Same-day % · 2025-03: 33.6%Same-day % · 2025-04: 35.6%Same-day % · 2025-05: 33.7%Same-day % · 2025-06: 34.7%Same-day % · 2025-07: 33.9%Same-day % · 2025-08: 37.2%F2F % · 2023-09: 88.6%F2F % · 2023-10: 91.5%F2F % · 2023-11: 90.2%F2F % · 2023-12: 90.8%F2F % · 2024-01: 89.7%F2F % · 2024-02: 88.3%F2F % · 2024-03: 91.3%F2F % · 2024-04: 88.8%F2F % · 2024-05: 93.1%F2F % · 2024-06: 88.9%F2F % · 2024-07: 88.4%F2F % · 2024-08: 82.4%F2F % · 2024-09: 72.0%F2F % · 2024-10: 73.5%F2F % · 2024-11: 72.6%F2F % · 2024-12: 70.7%F2F % · 2025-01: 69.2%F2F % · 2025-02: 66.4%F2F % · 2025-03: 67.4%F2F % · 2025-04: 64.9%F2F % · 2025-05: 67.2%F2F % · 2025-06: 64.3%F2F % · 2025-07: 65.2%F2F % · 2025-08: 63.6%Phone % · 2023-09: 8.3%Phone % · 2023-10: 6.2%Phone % · 2023-11: 7.6%Phone % · 2023-12: 7.0%Phone % · 2024-01: 7.9%Phone % · 2024-02: 8.9%Phone % · 2024-03: 6.2%Phone % · 2024-04: 8.9%Phone % · 2024-05: 4.2%Phone % · 2024-06: 6.0%Phone % · 2024-07: 7.5%Phone % · 2024-08: 4.1%Phone % · 2024-09: 4.2%Phone % · 2024-10: 3.5%Phone % · 2024-11: 5.3%Phone % · 2024-12: 5.8%Phone % · 2025-01: 7.0%Phone % · 2025-02: 7.3%Phone % · 2025-03: 7.7%Phone % · 2025-04: 7.0%Phone % · 2025-05: 6.9%Phone % · 2025-06: 8.3%Phone % · 2025-07: 8.8%Phone % · 2025-08: 6.5%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.3%Video % · 2024-05: 0.9%Video % · 2024-06: 1.1%Video % · 2024-07: 1.1%Video % · 2024-08: 0.8%Video % · 2024-09: 1.1%Video % · 2024-10: 0.8%Video % · 2024-11: 0.9%Video % · 2024-12: 1.2%Video % · 2025-01: 13.7%Video % · 2025-02: 24.1%Video % · 2025-03: 23.0%Video % · 2025-04: 26.2%Video % · 2025-05: 24.2%Video % · 2025-06: 26.0%Video % · 2025-07: 24.6%Video % · 2025-08: 28.1%Triage % · 2023-09: 15.4%Triage % · 2023-10: 12.5%Triage % · 2023-11: 16.6%Triage % · 2023-12: 16.9%Triage % · 2024-01: 17.1%Triage % · 2024-02: 16.9%Triage % · 2024-03: 15.6%Triage % · 2024-04: 14.2%Triage % · 2024-05: 13.1%Triage % · 2024-06: 11.6%Triage % · 2024-07: 12.2%Triage % · 2024-08: 12.2%Triage % · 2024-09: 7.6%Triage % · 2024-10: 6.7%Triage % · 2024-11: 7.3%Triage % · 2024-12: 7.9%Triage % · 2025-01: 21.1%Triage % · 2025-02: 31.0%Triage % · 2025-03: 31.0%Triage % · 2025-04: 32.9%Triage % · 2025-05: 30.1%Triage % · 2025-06: 32.6%Triage % · 2025-07: 31.4%Triage % · 2025-08: 35.4%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,4433,3524,2615,1702023-09: 3,302 appointments2023-10: 3,615 appointments2023-11: 3,279 appointments2023-12: 2,707 appointments2024-01: 3,243 appointments2024-02: 3,129 appointments2024-03: 2,781 appointments2024-04: 3,170 appointments2024-05: 3,194 appointments2024-06: 3,003 appointments2024-07: 3,619 appointments2024-08: 3,316 appointments2024-09: 3,760 appointments2024-10: 4,906 appointments2024-11: 3,878 appointments2024-12: 3,542 appointments2025-01: 4,327 appointments2025-02: 3,815 appointments2025-03: 3,759 appointments2025-04: 3,337 appointments2025-05: 3,419 appointments2025-06: 3,733 appointments2025-07: 3,906 appointments2025-08: 3,268 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-084255837419002023-09: 574.6 appts per 1,000 patients2023-10: 629 appts per 1,000 patients2023-11: 570.6 appts per 1,000 patients2023-12: 471 appts per 1,000 patients2024-01: 564.3 appts per 1,000 patients2024-02: 544.5 appts per 1,000 patients2024-03: 483.9 appts per 1,000 patients2024-04: 551.6 appts per 1,000 patients2024-05: 555.8 appts per 1,000 patients2024-06: 522.5 appts per 1,000 patients2024-07: 629.7 appts per 1,000 patients2024-08: 577 appts per 1,000 patients2024-09: 654.3 appts per 1,000 patients2024-10: 853.7 appts per 1,000 patients2024-11: 674.8 appts per 1,000 patients2024-12: 616.3 appts per 1,000 patients2025-01: 752.9 appts per 1,000 patients2025-02: 663.8 appts per 1,000 patients2025-03: 654.1 appts per 1,000 patients2025-04: 580.7 appts per 1,000 patients2025-05: 594.9 appts per 1,000 patients2025-06: 649.6 appts per 1,000 patients2025-07: 679.7 appts per 1,000 patients2025-08: 568.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 15.9%September 2023 · 1 day: 6.4%September 2023 · 2–7 days: 28.5%September 2023 · 8–14 days: 20.2%September 2023 · 15–21 days: 13.1%September 2023 · 22–28 days: 8.2%September 2023 · > 28 days: 7.7%October 2023 · Same day: 14.0%October 2023 · 1 day: 5.1%October 2023 · 2–7 days: 19.4%October 2023 · 8–14 days: 25.2%October 2023 · 15–21 days: 13.4%October 2023 · 22–28 days: 9.1%October 2023 · > 28 days: 13.7%November 2023 · Same day: 14.0%November 2023 · 1 day: 5.6%November 2023 · 2–7 days: 19.7%November 2023 · 8–14 days: 26.2%November 2023 · 15–21 days: 16.9%November 2023 · 22–28 days: 8.6%November 2023 · > 28 days: 9.1%December 2023 · Same day: 18.4%December 2023 · 1 day: 7.8%December 2023 · 2–7 days: 19.6%December 2023 · 8–14 days: 23.6%December 2023 · 15–21 days: 15.8%December 2023 · 22–28 days: 9.1%December 2023 · > 28 days: 5.8%January 2024 · Same day: 16.4%January 2024 · 1 day: 8.5%January 2024 · 2–7 days: 25.1%January 2024 · 8–14 days: 20.7%January 2024 · 15–21 days: 13.1%January 2024 · 22–28 days: 9.3%January 2024 · > 28 days: 6.8%February 2024 · Same day: 15.6%February 2024 · 1 day: 6.0%February 2024 · 2–7 days: 22.1%February 2024 · 8–14 days: 27.3%February 2024 · 15–21 days: 16.1%February 2024 · 22–28 days: 8.0%February 2024 · > 28 days: 5.0%March 2024 · Same day: 15.3%March 2024 · 1 day: 7.4%March 2024 · 2–7 days: 19.2%March 2024 · 8–14 days: 25.4%March 2024 · 15–21 days: 16.6%March 2024 · 22–28 days: 9.9%March 2024 · > 28 days: 6.3%April 2024 · Same day: 15.1%April 2024 · 1 day: 6.0%April 2024 · 2–7 days: 17.6%April 2024 · 8–14 days: 19.7%April 2024 · 15–21 days: 20.6%April 2024 · 22–28 days: 10.5%April 2024 · > 28 days: 10.6%May 2024 · Same day: 16.7%May 2024 · 1 day: 6.6%May 2024 · 2–7 days: 19.3%May 2024 · 8–14 days: 21.7%May 2024 · 15–21 days: 19.6%May 2024 · 22–28 days: 8.6%May 2024 · > 28 days: 7.5%June 2024 · Same day: 17.5%June 2024 · 1 day: 6.9%June 2024 · 2–7 days: 21.5%June 2024 · 8–14 days: 18.5%June 2024 · 15–21 days: 17.8%June 2024 · 22–28 days: 9.1%June 2024 · > 28 days: 8.6%July 2024 · Same day: 17.2%July 2024 · 1 day: 7.8%July 2024 · 2–7 days: 23.2%July 2024 · 8–14 days: 22.2%July 2024 · 15–21 days: 11.9%July 2024 · 22–28 days: 9.1%July 2024 · > 28 days: 8.5%August 2024 · Same day: 22.9%August 2024 · 1 day: 7.4%August 2024 · 2–7 days: 18.7%August 2024 · 8–14 days: 20.7%August 2024 · 15–21 days: 11.6%August 2024 · 22–28 days: 8.1%August 2024 · > 28 days: 10.5%September 2024 · Same day: 28.7%September 2024 · 1 day: 6.5%September 2024 · 2–7 days: 17.2%September 2024 · 8–14 days: 19.0%September 2024 · 15–21 days: 12.6%September 2024 · 22–28 days: 6.8%September 2024 · > 28 days: 9.2%October 2024 · Same day: 27.0%October 2024 · 1 day: 6.3%October 2024 · 2–7 days: 16.3%October 2024 · 8–14 days: 16.9%October 2024 · 15–21 days: 10.8%October 2024 · 22–28 days: 7.1%October 2024 · > 28 days: 15.5%November 2024 · Same day: 27.4%November 2024 · 1 day: 5.9%November 2024 · 2–7 days: 16.3%November 2024 · 8–14 days: 18.5%November 2024 · 15–21 days: 13.2%November 2024 · 22–28 days: 10.3%November 2024 · > 28 days: 8.4%December 2024 · Same day: 32.9%December 2024 · 1 day: 5.4%December 2024 · 2–7 days: 17.8%December 2024 · 8–14 days: 17.3%December 2024 · 15–21 days: 11.5%December 2024 · 22–28 days: 8.4%December 2024 · > 28 days: 6.8%January 2025 · Same day: 33.0%January 2025 · 1 day: 6.8%January 2025 · 2–7 days: 18.0%January 2025 · 8–14 days: 15.3%January 2025 · 15–21 days: 8.8%January 2025 · 22–28 days: 8.0%January 2025 · > 28 days: 10.1%February 2025 · Same day: 33.8%February 2025 · 1 day: 5.1%February 2025 · 2–7 days: 16.9%February 2025 · 8–14 days: 21.0%February 2025 · 15–21 days: 9.8%February 2025 · 22–28 days: 7.4%February 2025 · > 28 days: 6.0%March 2025 · Same day: 33.6%March 2025 · 1 day: 4.4%March 2025 · 2–7 days: 16.2%March 2025 · 8–14 days: 20.6%March 2025 · 15–21 days: 11.3%March 2025 · 22–28 days: 8.0%March 2025 · > 28 days: 6.0%April 2025 · Same day: 35.6%April 2025 · 1 day: 4.9%April 2025 · 2–7 days: 12.9%April 2025 · 8–14 days: 17.2%April 2025 · 15–21 days: 12.3%April 2025 · 22–28 days: 9.2%April 2025 · > 28 days: 7.8%May 2025 · Same day: 33.7%May 2025 · 1 day: 4.2%May 2025 · 2–7 days: 12.8%May 2025 · 8–14 days: 14.9%May 2025 · 15–21 days: 15.7%May 2025 · 22–28 days: 7.7%May 2025 · > 28 days: 11.0%June 2025 · Same day: 34.7%June 2025 · 1 day: 4.2%June 2025 · 2–7 days: 16.0%June 2025 · 8–14 days: 13.6%June 2025 · 15–21 days: 13.4%June 2025 · 22–28 days: 9.1%June 2025 · > 28 days: 8.9%July 2025 · Same day: 33.9%July 2025 · 1 day: 3.9%July 2025 · 2–7 days: 13.9%July 2025 · 8–14 days: 12.5%July 2025 · 15–21 days: 17.8%July 2025 · 22–28 days: 10.0%July 2025 · > 28 days: 8.1%August 2025 · Same day: 37.2%August 2025 · 1 day: 5.0%August 2025 · 2–7 days: 13.8%August 2025 · 8–14 days: 14.3%August 2025 · 15–21 days: 8.3%August 2025 · 22–28 days: 11.2%August 2025 · > 28 days: 10.2%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 55/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.3%
Face-to-face %-0.9%
Telephone %+0.3%
Same-day %+1.1%
Appts per 1K-0.3%
Triage %+1.8%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice's face-to-face percentage dropped to 63.6%, which is 1.5% below the trailing average. This is the most significant deviation from the practice's usual performance.

Several trends and step changes are worth noting. The video percentage saw a substantial increase in 2025-02, rising by 75.9%. The triage percentage also increased significantly in 2025-01, rising by 165.4%. These shifts could indicate a change in workflow or recording policies.

To investigate these changes, review the video and triage percentage trends to confirm they align with any system changes or policy updates. Also, verify if the dip in face-to-face appointments is due to operational pressures or other factors.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-04
value 32.9 · avg 14.7 ± 8.2
triagePct2025-03
value 31 · avg 13.4 ± 6.6
triagePct2025-02
value 31 · avg 12.2 ± 4.2
triagePct2025-01
value 21.1 · avg 11.9 ± 3.6
dnaRate2025-01
value 1.8 · avg 3.2 ± 0.7
sameDayPct2024-12
value 32.9 · avg 19.8 ± 4.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-02
13.7 → 24.1 (+75.9%)
triagePct2025-02
21.1 → 31 (+47%)
videoPct2025-01
1.2 → 13.7 (+1041.7%)
triagePct2025-01
7.9 → 21.1 (+165.4%)
dnaRate2025-01
2.7 → 1.8 (-33.3%)
videoPct2024-12
0.9 → 1.2 (+33.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Patient experience (GPPS)

Overall good74.7%
Phone easy17.7%
Website easy47.4%
100.0% coverage

Prescribing volume

1.92

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.