GP Practice

Debenham Group Practice

D83041

Compare to

Registered patients

10,030

NHS Digital list size

GP FTE

7.32

NHS Digital workforce

Patients per GP FTE

1,370

Items per patient

1.96

prescribing volume

GPPS overall good

89.9%

patient experience

Access KPIs · August 2025

Same-day %

40.6%

Month: August 2025

Appts per 1K patients

418

all bookings (incl. triage)

Patient contacts per 1K

407

F2F + phone + video only

28+ day backlog

17.5%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face55.8%
Telephone41.4%
Triage21.7%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %40.6%43.0%-2.4%
Face-to-face %55.8%58.4%-2.6%
Telephone %41.4%21.9%+19.5%
Appts per 1K418.0479.7-61.7
Triage %21.7%8.7%+13.0%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-0803570106Same-day % · 2023-09: 22.6%Same-day % · 2023-10: 21.8%Same-day % · 2023-11: 33.1%Same-day % · 2023-12: 35.2%Same-day % · 2024-01: 35.6%Same-day % · 2024-02: 35.7%Same-day % · 2024-03: 46.9%Same-day % · 2024-04: 47.8%Same-day % · 2024-05: 50.4%Same-day % · 2024-06: 32.4%Same-day % · 2024-07: 43.7%Same-day % · 2024-08: 41.1%Same-day % · 2024-09: 41.0%Same-day % · 2024-10: 31.0%Same-day % · 2024-11: 38.7%Same-day % · 2024-12: 47.1%Same-day % · 2025-01: 45.9%Same-day % · 2025-02: 43.0%Same-day % · 2025-03: 45.1%Same-day % · 2025-04: 45.5%Same-day % · 2025-05: 39.7%Same-day % · 2025-06: 40.0%Same-day % · 2025-07: 36.5%Same-day % · 2025-08: 40.6%F2F % · 2023-09: 90.0%F2F % · 2023-10: 88.2%F2F % · 2023-11: 84.9%F2F % · 2023-12: 89.6%F2F % · 2024-01: 89.9%F2F % · 2024-02: 93.6%F2F % · 2024-03: 45.3%F2F % · 2024-04: 44.3%F2F % · 2024-05: 42.7%F2F % · 2024-06: 94.3%F2F % · 2024-07: 63.6%F2F % · 2024-08: 61.0%F2F % · 2024-09: 65.3%F2F % · 2024-10: 72.7%F2F % · 2024-11: 70.1%F2F % · 2024-12: 61.4%F2F % · 2025-01: 59.9%F2F % · 2025-02: 61.9%F2F % · 2025-03: 63.2%F2F % · 2025-04: 58.2%F2F % · 2025-05: 56.7%F2F % · 2025-06: 54.8%F2F % · 2025-07: 56.6%F2F % · 2025-08: 55.8%Phone % · 2023-09: 4.4%Phone % · 2023-10: 6.1%Phone % · 2023-11: 9.5%Phone % · 2023-12: 5.4%Phone % · 2024-01: 6.1%Phone % · 2024-02: 3.7%Phone % · 2024-03: 22.6%Phone % · 2024-04: 23.0%Phone % · 2024-05: 8.0%Phone % · 2024-06: 3.0%Phone % · 2024-07: 34.0%Phone % · 2024-08: 36.2%Phone % · 2024-09: 32.2%Phone % · 2024-10: 25.1%Phone % · 2024-11: 27.2%Phone % · 2024-12: 35.7%Phone % · 2025-01: 36.7%Phone % · 2025-02: 35.7%Phone % · 2025-03: 34.7%Phone % · 2025-04: 38.9%Phone % · 2025-05: 40.6%Phone % · 2025-06: 42.1%Phone % · 2025-07: 40.8%Phone % · 2025-08: 41.4%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.1%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.1%Video % · 2025-02: 0.0%Video % · 2025-03: 0.1%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.1%Video % · 2025-08: 0.0%Triage % · 2023-09: 26.7%Triage % · 2023-10: 27.7%Triage % · 2023-11: 40.9%Triage % · 2023-12: 38.0%Triage % · 2024-01: 39.8%Triage % · 2024-02: 37.9%Triage % · 2024-03: 26.7%Triage % · 2024-04: 23.8%Triage % · 2024-05: 24.9%Triage % · 2024-06: 32.3%Triage % · 2024-07: 24.0%Triage % · 2024-08: 19.7%Triage % · 2024-09: 23.8%Triage % · 2024-10: 16.7%Triage % · 2024-11: 23.7%Triage % · 2024-12: 25.6%Triage % · 2025-01: 23.6%Triage % · 2025-02: 25.3%Triage % · 2025-03: 26.2%Triage % · 2025-04: 23.2%Triage % · 2025-05: 20.2%Triage % · 2025-06: 20.2%Triage % · 2025-07: 20.1%Triage % · 2025-08: 21.7%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,6154,5006,3848,2692023-09: 5,266 appointments2023-10: 5,366 appointments2023-11: 4,114 appointments2023-12: 3,162 appointments2024-01: 4,193 appointments2024-02: 3,463 appointments2024-03: 7,583 appointments2024-04: 7,722 appointments2024-05: 7,507 appointments2024-06: 3,469 appointments2024-07: 5,779 appointments2024-08: 5,115 appointments2024-09: 5,258 appointments2024-10: 7,426 appointments2024-11: 4,671 appointments2024-12: 4,493 appointments2025-01: 5,321 appointments2025-02: 4,470 appointments2025-03: 5,078 appointments2025-04: 4,603 appointments2025-05: 4,267 appointments2025-06: 4,385 appointments2025-07: 5,034 appointments2025-08: 4,193 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082614496378242023-09: 525 appts per 1,000 patients2023-10: 535 appts per 1,000 patients2023-11: 410.2 appts per 1,000 patients2023-12: 315.3 appts per 1,000 patients2024-01: 418 appts per 1,000 patients2024-02: 345.3 appts per 1,000 patients2024-03: 756 appts per 1,000 patients2024-04: 769.9 appts per 1,000 patients2024-05: 748.5 appts per 1,000 patients2024-06: 345.9 appts per 1,000 patients2024-07: 576.2 appts per 1,000 patients2024-08: 510 appts per 1,000 patients2024-09: 524.2 appts per 1,000 patients2024-10: 740.4 appts per 1,000 patients2024-11: 465.7 appts per 1,000 patients2024-12: 448 appts per 1,000 patients2025-01: 530.5 appts per 1,000 patients2025-02: 445.7 appts per 1,000 patients2025-03: 506.3 appts per 1,000 patients2025-04: 458.9 appts per 1,000 patients2025-05: 425.4 appts per 1,000 patients2025-06: 437.2 appts per 1,000 patients2025-07: 501.9 appts per 1,000 patients2025-08: 418 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 22.6%September 2023 · 1 day: 3.7%September 2023 · 2–7 days: 13.0%September 2023 · 8–14 days: 10.3%September 2023 · 15–21 days: 8.5%September 2023 · 22–28 days: 11.9%September 2023 · > 28 days: 29.9%October 2023 · Same day: 21.8%October 2023 · 1 day: 4.4%October 2023 · 2–7 days: 20.9%October 2023 · 8–14 days: 12.7%October 2023 · 15–21 days: 8.6%October 2023 · 22–28 days: 11.2%October 2023 · > 28 days: 20.4%November 2023 · Same day: 33.1%November 2023 · 1 day: 5.7%November 2023 · 2–7 days: 18.8%November 2023 · 8–14 days: 11.5%November 2023 · 15–21 days: 7.1%November 2023 · 22–28 days: 7.3%November 2023 · > 28 days: 16.5%December 2023 · Same day: 35.2%December 2023 · 1 day: 5.2%December 2023 · 2–7 days: 13.9%December 2023 · 8–14 days: 15.3%December 2023 · 15–21 days: 7.1%December 2023 · 22–28 days: 4.7%December 2023 · > 28 days: 18.7%January 2024 · Same day: 35.6%January 2024 · 1 day: 5.0%January 2024 · 2–7 days: 16.6%January 2024 · 8–14 days: 15.0%January 2024 · 15–21 days: 6.6%January 2024 · 22–28 days: 7.3%January 2024 · > 28 days: 13.9%February 2024 · Same day: 35.7%February 2024 · 1 day: 3.8%February 2024 · 2–7 days: 13.3%February 2024 · 8–14 days: 13.2%February 2024 · 15–21 days: 11.8%February 2024 · 22–28 days: 11.3%February 2024 · > 28 days: 10.9%March 2024 · Same day: 46.9%March 2024 · 1 day: 8.5%March 2024 · 2–7 days: 18.6%March 2024 · 8–14 days: 7.8%March 2024 · 15–21 days: 6.1%March 2024 · 22–28 days: 7.3%March 2024 · > 28 days: 4.8%April 2024 · Same day: 47.8%April 2024 · 1 day: 7.5%April 2024 · 2–7 days: 15.8%April 2024 · 8–14 days: 9.6%April 2024 · 15–21 days: 7.7%April 2024 · 22–28 days: 6.1%April 2024 · > 28 days: 5.5%May 2024 · Same day: 50.4%May 2024 · 1 day: 8.5%May 2024 · 2–7 days: 16.3%May 2024 · 8–14 days: 9.1%May 2024 · 15–21 days: 4.4%May 2024 · 22–28 days: 4.9%May 2024 · > 28 days: 6.3%June 2024 · Same day: 32.4%June 2024 · 1 day: 4.3%June 2024 · 2–7 days: 10.9%June 2024 · 8–14 days: 13.6%June 2024 · 15–21 days: 10.6%June 2024 · 22–28 days: 10.7%June 2024 · > 28 days: 17.5%July 2024 · Same day: 43.7%July 2024 · 1 day: 5.4%July 2024 · 2–7 days: 16.0%July 2024 · 8–14 days: 10.0%July 2024 · 15–21 days: 9.3%July 2024 · 22–28 days: 9.2%July 2024 · > 28 days: 6.4%August 2024 · Same day: 41.1%August 2024 · 1 day: 5.8%August 2024 · 2–7 days: 14.6%August 2024 · 8–14 days: 8.9%August 2024 · 15–21 days: 11.7%August 2024 · 22–28 days: 9.7%August 2024 · > 28 days: 8.4%September 2024 · Same day: 41.0%September 2024 · 1 day: 5.2%September 2024 · 2–7 days: 14.8%September 2024 · 8–14 days: 13.6%September 2024 · 15–21 days: 9.1%September 2024 · 22–28 days: 7.6%September 2024 · > 28 days: 8.6%October 2024 · Same day: 31.0%October 2024 · 1 day: 4.4%October 2024 · 2–7 days: 12.3%October 2024 · 8–14 days: 7.3%October 2024 · 15–21 days: 5.9%October 2024 · 22–28 days: 8.8%October 2024 · > 28 days: 30.2%November 2024 · Same day: 38.7%November 2024 · 1 day: 5.5%November 2024 · 2–7 days: 14.8%November 2024 · 8–14 days: 10.7%November 2024 · 15–21 days: 9.4%November 2024 · 22–28 days: 7.8%November 2024 · > 28 days: 13.1%December 2024 · Same day: 47.1%December 2024 · 1 day: 5.0%December 2024 · 2–7 days: 14.1%December 2024 · 8–14 days: 9.2%December 2024 · 15–21 days: 7.6%December 2024 · 22–28 days: 7.8%December 2024 · > 28 days: 9.3%January 2025 · Same day: 45.9%January 2025 · 1 day: 5.7%January 2025 · 2–7 days: 15.2%January 2025 · 8–14 days: 9.8%January 2025 · 15–21 days: 7.8%January 2025 · 22–28 days: 6.7%January 2025 · > 28 days: 8.9%February 2025 · Same day: 43.0%February 2025 · 1 day: 6.0%February 2025 · 2–7 days: 17.3%February 2025 · 8–14 days: 11.7%February 2025 · 15–21 days: 10.2%February 2025 · 22–28 days: 7.2%February 2025 · > 28 days: 4.7%March 2025 · Same day: 45.1%March 2025 · 1 day: 4.8%March 2025 · 2–7 days: 15.6%March 2025 · 8–14 days: 12.7%March 2025 · 15–21 days: 9.6%March 2025 · 22–28 days: 7.5%March 2025 · > 28 days: 4.7%April 2025 · Same day: 45.5%April 2025 · 1 day: 6.7%April 2025 · 2–7 days: 16.3%April 2025 · 8–14 days: 10.9%April 2025 · 15–21 days: 9.5%April 2025 · 22–28 days: 6.0%April 2025 · > 28 days: 5.1%May 2025 · Same day: 39.7%May 2025 · 1 day: 7.3%May 2025 · 2–7 days: 15.0%May 2025 · 8–14 days: 11.8%May 2025 · 15–21 days: 8.5%May 2025 · 22–28 days: 6.5%May 2025 · > 28 days: 11.1%June 2025 · Same day: 40.0%June 2025 · 1 day: 5.5%June 2025 · 2–7 days: 16.0%June 2025 · 8–14 days: 11.6%June 2025 · 15–21 days: 7.4%June 2025 · 22–28 days: 6.7%June 2025 · > 28 days: 12.9%July 2025 · Same day: 36.5%July 2025 · 1 day: 6.3%July 2025 · 2–7 days: 18.3%July 2025 · 8–14 days: 10.9%July 2025 · 15–21 days: 5.9%July 2025 · 22–28 days: 6.1%July 2025 · > 28 days: 16.1%August 2025 · Same day: 40.6%August 2025 · 1 day: 7.3%August 2025 · 2–7 days: 18.2%August 2025 · 8–14 days: 9.9%August 2025 · 15–21 days: 2.8%August 2025 · 22–28 days: 3.6%August 2025 · > 28 days: 17.5%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 58/100
  • High demand (>400 appts/1K)
  • Below-average same-day access
  • High long-wait rate (15.5% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.9%
Face-to-face %-2.2%
Telephone %+2.9%
Same-day %-3.4%
Appts per 1K-1.9%
Triage %-4.1%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable drop in face-to-face appointments, falling to 55.8% from the trailing average of 60.3%. The total number of appointments also decreased to 418 per 1,000 patients, down from the average of 426.

Several trends emerged this month. The percentage of telephone appointments increased by 31.3% from December 2024, while the same-day appointment percentage dropped by 3.4%. The triage percentage also fell by 4.1%, indicating a shift in how appointments are being managed.

To investigate these changes, review the shift in telephone appointments to understand if it aligns with any system changes or policy updates. Also, verify if the drop in same-day appointments correlates with any operational adjustments or staffing changes.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2024-08
value 36.2 · avg 11 ± 9.5
phonePct2024-07
value 34 · avg 8.8 ± 6.5
sameDayPct2024-05
value 50.4 · avg 34.7 ± 7.5
f2fPct2024-05
value 42.7 · avg 81.6 ± 16.6
triagePct2024-04
value 23.8 · avg 37.3 ± 6.4
sameDayPct2024-04
value 47.8 · avg 33.8 ± 6.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
0.1 → 0 (-100%)
videoPct2025-04
0.1 → 0 (-100%)
videoPct2025-02
0.1 → 0 (-100%)
phonePct2024-12
27.2 → 35.7 (+31.3%)
dnaRate2024-12
2.9 → 2 (-31%)
triagePct2024-11
16.7 → 23.7 (+41.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2022-10-18 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2022-10-18.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

7.32

Nurse FTE

4.17

Direct Patient Care FTE

8.81

Admin FTE

10.2

1 practices reporting · 100.0% coverage

Staff group mix

GP7.3 FTE · 24%
Nurse4.2 FTE · 14%
Direct Patient Care8.8 FTE · 29%
Admin10.2 FTE · 33%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP7.32 FTE · 10 headcount
Partner2.54 FTE (35%) · 4 hc
Salaried2.65 FTE (36%) · 4 hc
Training (ST/F)2.13 FTE (29%) · 2 hc
Nurses4.17 FTE · 5 headcount
Practice Nurse2.68 FTE (64%) · 3 hc
Advanced / Specialist1.49 FTE (36%) · 2 hc
Admin / Non-clinical10.20 FTE · 14 headcount
Reception / Admin6.84 FTE (67%) · 9 hc
Other3.36 FTE (33%) · 5 hc
Direct Patient Care8.81 FTE · 11 headcount
Pharmacist1.00 FTE (11%) · 1 hc
HCA / Nursing Assistant1.45 FTE (16%) · 2 hc
Other6.36 FTE (72%) · 8 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03061217GP · 2024-03: 7 FTEGP · 2024-04: 7 FTEGP · 2024-05: 7 FTEGP · 2024-06: 7 FTEGP · 2024-07: 7 FTEGP · 2024-08: 7 FTEGP · 2024-09: 7 FTEGP · 2024-10: 7 FTEGP · 2024-11: 7 FTEGP · 2024-12: 7 FTEGP · 2025-01: 7 FTEGP · 2025-02: 7 FTEGP · 2025-03: 7 FTEGP · 2025-04: 8 FTEGP · 2025-05: 8 FTEGP · 2025-06: 8 FTEGP · 2025-07: 8 FTEGP · 2025-08: 8 FTEGP · 2025-09: 8 FTEGP · 2025-10: 8 FTEGP · 2025-11: 7 FTEGP · 2025-12: 7 FTEGP · 2026-01: 7 FTEGP · 2026-02: 7 FTEGP · 2026-03: 7 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 7 FTEDPC · 2024-04: 7 FTEDPC · 2024-05: 7 FTEDPC · 2024-06: 7 FTEDPC · 2024-07: 7 FTEDPC · 2024-08: 7 FTEDPC · 2024-09: 7 FTEDPC · 2024-10: 7 FTEDPC · 2024-11: 7 FTEDPC · 2024-12: 7 FTEDPC · 2025-01: 7 FTEDPC · 2025-02: 7 FTEDPC · 2025-03: 7 FTEDPC · 2025-04: 10 FTEDPC · 2025-05: 10 FTEDPC · 2025-06: 9 FTEDPC · 2025-07: 9 FTEDPC · 2025-08: 9 FTEDPC · 2025-09: 9 FTEDPC · 2025-10: 9 FTEDPC · 2025-11: 8 FTEDPC · 2025-12: 8 FTEDPC · 2026-01: 8 FTEDPC · 2026-02: 8 FTEDPC · 2026-03: 9 FTEAdmin · 2024-03: 14 FTEAdmin · 2024-04: 14 FTEAdmin · 2024-05: 14 FTEAdmin · 2024-06: 14 FTEAdmin · 2024-07: 14 FTEAdmin · 2024-08: 14 FTEAdmin · 2024-09: 14 FTEAdmin · 2024-10: 14 FTEAdmin · 2024-11: 14 FTEAdmin · 2024-12: 14 FTEAdmin · 2025-01: 14 FTEAdmin · 2025-02: 14 FTEAdmin · 2025-03: 14 FTEAdmin · 2025-04: 15 FTEAdmin · 2025-05: 15 FTEAdmin · 2025-06: 14 FTEAdmin · 2025-07: 14 FTEAdmin · 2025-08: 14 FTEAdmin · 2025-09: 14 FTEAdmin · 2025-10: 14 FTEAdmin · 2025-11: 16 FTEAdmin · 2025-12: 16 FTEAdmin · 2026-01: 15 FTEAdmin · 2026-02: 15 FTEAdmin · 2026-03: 10 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good89.9%
Phone easy47.8%
Website easy73.9%
100.0% coverage

Prescribing volume

1.96

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.