GP Practice

Cardinal Medical Practice

D83050

Compare to

Registered patients

28,280

NHS Digital list size

GP FTE

10.48

NHS Digital workforce

Patients per GP FTE

2,698

Items per patient

2.03

prescribing volume

GPPS overall good

61.9%

patient experience

Access KPIs · August 2025

Same-day %

37.2%

Month: August 2025

Appts per 1K patients

290

all bookings (incl. triage)

Patient contacts per 1K

280

F2F + phone + video only

28+ day backlog

13.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face75.4%
Telephone16.1%
Video / online5.2%
Triage4.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %37.2%43.0%-5.8%
Face-to-face %75.4%58.4%+17.0%
Telephone %16.1%21.9%-5.8%
Appts per 1K289.7479.7-190.0
Triage %4.6%8.7%-4.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080306191Same-day % · 2023-09: 30.6%Same-day % · 2023-10: 27.6%Same-day % · 2023-11: 27.9%Same-day % · 2023-12: 32.2%Same-day % · 2024-01: 32.6%Same-day % · 2024-02: 28.5%Same-day % · 2024-03: 35.3%Same-day % · 2024-04: 35.8%Same-day % · 2024-05: 39.5%Same-day % · 2024-06: 34.5%Same-day % · 2024-07: 34.0%Same-day % · 2024-08: 34.6%Same-day % · 2024-09: 36.7%Same-day % · 2024-10: 26.9%Same-day % · 2024-11: 30.4%Same-day % · 2024-12: 34.4%Same-day % · 2025-01: 34.4%Same-day % · 2025-02: 33.8%Same-day % · 2025-03: 31.9%Same-day % · 2025-04: 30.7%Same-day % · 2025-05: 32.2%Same-day % · 2025-06: 32.0%Same-day % · 2025-07: 38.8%Same-day % · 2025-08: 37.2%F2F % · 2023-09: 74.0%F2F % · 2023-10: 80.0%F2F % · 2023-11: 78.8%F2F % · 2023-12: 68.8%F2F % · 2024-01: 71.9%F2F % · 2024-02: 68.9%F2F % · 2024-03: 36.6%F2F % · 2024-04: 39.5%F2F % · 2024-05: 37.2%F2F % · 2024-06: 72.7%F2F % · 2024-07: 67.0%F2F % · 2024-08: 67.0%F2F % · 2024-09: 69.9%F2F % · 2024-10: 74.2%F2F % · 2024-11: 71.6%F2F % · 2024-12: 72.0%F2F % · 2025-01: 73.2%F2F % · 2025-02: 73.8%F2F % · 2025-03: 79.4%F2F % · 2025-04: 75.4%F2F % · 2025-05: 79.8%F2F % · 2025-06: 81.6%F2F % · 2025-07: 78.0%F2F % · 2025-08: 75.4%Phone % · 2023-09: 16.7%Phone % · 2023-10: 13.7%Phone % · 2023-11: 15.9%Phone % · 2023-12: 26.5%Phone % · 2024-01: 21.3%Phone % · 2024-02: 16.4%Phone % · 2024-03: 15.2%Phone % · 2024-04: 14.0%Phone % · 2024-05: 13.4%Phone % · 2024-06: 24.4%Phone % · 2024-07: 30.3%Phone % · 2024-08: 29.9%Phone % · 2024-09: 27.0%Phone % · 2024-10: 21.6%Phone % · 2024-11: 24.4%Phone % · 2024-12: 25.2%Phone % · 2025-01: 23.5%Phone % · 2025-02: 22.0%Phone % · 2025-03: 17.5%Phone % · 2025-04: 18.7%Phone % · 2025-05: 16.9%Phone % · 2025-06: 15.1%Phone % · 2025-07: 15.0%Phone % · 2025-08: 16.1%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.1%Video % · 2024-11: 0.2%Video % · 2024-12: 0.2%Video % · 2025-01: 0.2%Video % · 2025-02: 0.5%Video % · 2025-03: 0.4%Video % · 2025-04: 0.4%Video % · 2025-05: 0.0%Video % · 2025-06: 0.1%Video % · 2025-07: 4.0%Video % · 2025-08: 5.2%Triage % · 2023-09: 0.3%Triage % · 2023-10: 0.1%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 7.8%Triage % · 2024-04: 9.4%Triage % · 2024-05: 9.6%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.1%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.1%Triage % · 2025-07: 3.9%Triage % · 2025-08: 4.6%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-086,87611,41615,95620,4962023-09: 11,155 appointments2023-10: 10,937 appointments2023-11: 9,650 appointments2023-12: 8,728 appointments2024-01: 10,436 appointments2024-02: 9,971 appointments2024-03: 19,178 appointments2024-04: 18,126 appointments2024-05: 19,110 appointments2024-06: 9,391 appointments2024-07: 10,545 appointments2024-08: 9,393 appointments2024-09: 10,377 appointments2024-10: 14,078 appointments2024-11: 11,052 appointments2024-12: 9,321 appointments2025-01: 10,469 appointments2025-02: 9,973 appointments2025-03: 9,604 appointments2025-04: 9,239 appointments2025-05: 9,123 appointments2025-06: 9,386 appointments2025-07: 9,945 appointments2025-08: 8,194 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082434045647252023-09: 394.4 appts per 1,000 patients2023-10: 386.7 appts per 1,000 patients2023-11: 341.2 appts per 1,000 patients2023-12: 308.6 appts per 1,000 patients2024-01: 369 appts per 1,000 patients2024-02: 352.6 appts per 1,000 patients2024-03: 678.1 appts per 1,000 patients2024-04: 640.9 appts per 1,000 patients2024-05: 675.7 appts per 1,000 patients2024-06: 332.1 appts per 1,000 patients2024-07: 372.9 appts per 1,000 patients2024-08: 332.1 appts per 1,000 patients2024-09: 366.9 appts per 1,000 patients2024-10: 497.8 appts per 1,000 patients2024-11: 390.8 appts per 1,000 patients2024-12: 329.6 appts per 1,000 patients2025-01: 370.2 appts per 1,000 patients2025-02: 352.7 appts per 1,000 patients2025-03: 339.6 appts per 1,000 patients2025-04: 326.7 appts per 1,000 patients2025-05: 322.6 appts per 1,000 patients2025-06: 331.9 appts per 1,000 patients2025-07: 351.7 appts per 1,000 patients2025-08: 289.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 30.6%September 2023 · 1 day: 7.0%September 2023 · 2–7 days: 14.0%September 2023 · 8–14 days: 8.8%September 2023 · 15–21 days: 8.7%September 2023 · 22–28 days: 11.8%September 2023 · > 28 days: 19.2%October 2023 · Same day: 27.6%October 2023 · 1 day: 8.0%October 2023 · 2–7 days: 20.9%October 2023 · 8–14 days: 9.7%October 2023 · 15–21 days: 8.0%October 2023 · 22–28 days: 7.1%October 2023 · > 28 days: 18.7%November 2023 · Same day: 27.9%November 2023 · 1 day: 9.0%November 2023 · 2–7 days: 24.3%November 2023 · 8–14 days: 11.9%November 2023 · 15–21 days: 5.0%November 2023 · 22–28 days: 5.0%November 2023 · > 28 days: 17.0%December 2023 · Same day: 32.2%December 2023 · 1 day: 11.8%December 2023 · 2–7 days: 17.9%December 2023 · 8–14 days: 10.7%December 2023 · 15–21 days: 5.6%December 2023 · 22–28 days: 5.0%December 2023 · > 28 days: 16.9%January 2024 · Same day: 32.6%January 2024 · 1 day: 8.4%January 2024 · 2–7 days: 23.4%January 2024 · 8–14 days: 13.9%January 2024 · 15–21 days: 4.6%January 2024 · 22–28 days: 2.9%January 2024 · > 28 days: 14.3%February 2024 · Same day: 28.5%February 2024 · 1 day: 8.5%February 2024 · 2–7 days: 27.4%February 2024 · 8–14 days: 14.6%February 2024 · 15–21 days: 7.5%February 2024 · 22–28 days: 3.9%February 2024 · > 28 days: 9.6%March 2024 · Same day: 35.3%March 2024 · 1 day: 14.1%March 2024 · 2–7 days: 31.2%March 2024 · 8–14 days: 7.5%March 2024 · 15–21 days: 3.6%March 2024 · 22–28 days: 3.3%March 2024 · > 28 days: 5.0%April 2024 · Same day: 35.8%April 2024 · 1 day: 15.4%April 2024 · 2–7 days: 26.5%April 2024 · 8–14 days: 8.6%April 2024 · 15–21 days: 3.6%April 2024 · 22–28 days: 2.3%April 2024 · > 28 days: 7.8%May 2024 · Same day: 39.5%May 2024 · 1 day: 14.9%May 2024 · 2–7 days: 25.8%May 2024 · 8–14 days: 8.8%May 2024 · 15–21 days: 2.7%May 2024 · 22–28 days: 1.8%May 2024 · > 28 days: 6.5%June 2024 · Same day: 34.5%June 2024 · 1 day: 8.5%June 2024 · 2–7 days: 26.2%June 2024 · 8–14 days: 10.6%June 2024 · 15–21 days: 4.4%June 2024 · 22–28 days: 4.5%June 2024 · > 28 days: 11.3%July 2024 · Same day: 34.0%July 2024 · 1 day: 9.8%July 2024 · 2–7 days: 24.9%July 2024 · 8–14 days: 10.6%July 2024 · 15–21 days: 5.3%July 2024 · 22–28 days: 3.6%July 2024 · > 28 days: 11.7%August 2024 · Same day: 34.6%August 2024 · 1 day: 9.3%August 2024 · 2–7 days: 20.7%August 2024 · 8–14 days: 11.5%August 2024 · 15–21 days: 6.5%August 2024 · 22–28 days: 4.0%August 2024 · > 28 days: 13.4%September 2024 · Same day: 36.7%September 2024 · 1 day: 9.5%September 2024 · 2–7 days: 19.8%September 2024 · 8–14 days: 11.2%September 2024 · 15–21 days: 6.1%September 2024 · 22–28 days: 4.3%September 2024 · > 28 days: 12.4%October 2024 · Same day: 26.9%October 2024 · 1 day: 8.3%October 2024 · 2–7 days: 19.7%October 2024 · 8–14 days: 8.8%October 2024 · 15–21 days: 4.5%October 2024 · 22–28 days: 4.7%October 2024 · > 28 days: 27.0%November 2024 · Same day: 30.4%November 2024 · 1 day: 10.0%November 2024 · 2–7 days: 21.2%November 2024 · 8–14 days: 10.3%November 2024 · 15–21 days: 5.6%November 2024 · 22–28 days: 4.5%November 2024 · > 28 days: 17.9%December 2024 · Same day: 34.4%December 2024 · 1 day: 10.0%December 2024 · 2–7 days: 19.2%December 2024 · 8–14 days: 11.2%December 2024 · 15–21 days: 5.1%December 2024 · 22–28 days: 4.6%December 2024 · > 28 days: 15.5%January 2025 · Same day: 34.4%January 2025 · 1 day: 8.6%January 2025 · 2–7 days: 17.2%January 2025 · 8–14 days: 13.4%January 2025 · 15–21 days: 5.7%January 2025 · 22–28 days: 3.7%January 2025 · > 28 days: 17.1%February 2025 · Same day: 33.8%February 2025 · 1 day: 6.4%February 2025 · 2–7 days: 18.0%February 2025 · 8–14 days: 15.6%February 2025 · 15–21 days: 6.3%February 2025 · 22–28 days: 4.9%February 2025 · > 28 days: 14.9%March 2025 · Same day: 31.9%March 2025 · 1 day: 6.7%March 2025 · 2–7 days: 17.6%March 2025 · 8–14 days: 16.7%March 2025 · 15–21 days: 5.8%March 2025 · 22–28 days: 3.8%March 2025 · > 28 days: 17.5%April 2025 · Same day: 30.7%April 2025 · 1 day: 7.1%April 2025 · 2–7 days: 19.9%April 2025 · 8–14 days: 16.1%April 2025 · 15–21 days: 8.0%April 2025 · 22–28 days: 3.5%April 2025 · > 28 days: 14.7%May 2025 · Same day: 32.2%May 2025 · 1 day: 6.6%May 2025 · 2–7 days: 18.0%May 2025 · 8–14 days: 16.7%May 2025 · 15–21 days: 6.9%May 2025 · 22–28 days: 3.3%May 2025 · > 28 days: 16.4%June 2025 · Same day: 32.0%June 2025 · 1 day: 6.3%June 2025 · 2–7 days: 19.6%June 2025 · 8–14 days: 15.4%June 2025 · 15–21 days: 6.6%June 2025 · 22–28 days: 4.0%June 2025 · > 28 days: 16.1%July 2025 · Same day: 38.8%July 2025 · 1 day: 6.3%July 2025 · 2–7 days: 17.9%July 2025 · 8–14 days: 13.6%July 2025 · 15–21 days: 6.2%July 2025 · 22–28 days: 3.5%July 2025 · > 28 days: 13.8%August 2025 · Same day: 37.2%August 2025 · 1 day: 7.2%August 2025 · 2–7 days: 16.1%August 2025 · 8–14 days: 14.5%August 2025 · 15–21 days: 7.6%August 2025 · 22–28 days: 4.0%August 2025 · > 28 days: 13.4%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 58/100
  • Moderate demand
  • Below-average same-day access
  • High long-wait rate (14.4% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.4%
Face-to-face %-0.4%
Telephone %-3.4%
Same-day %+4.3%
Appts per 1K-1.4%
Triage %+67.9%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the most notable figure is the 30% increase in video appointments, rising from 4% to 5.2%. This is a significant shift in how patients are accessing care and should be monitored for sustainability.

Several trends are worth noting. The triage percentage has seen a substantial increase, rising by 2738.6% from 0.1% to 3.9% in July. The same-day appointment percentage has also increased by 4.3%, from 32.7% to 38.8% in July. These shifts may indicate changes in patient needs or operational adjustments.

To investigate these trends, it would be prudent to review the reasons behind the sharp increase in triage and same-day appointments. Understanding whether this is due to a policy change, increased demand, or operational efficiency could help in planning for future months.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 4.6 · avg 0.3 ± 1.1
triagePct2025-07
value 3.9 · avg 0 ± 0
sameDayPct2025-07
value 38.8 · avg 32.7 ± 2.5
triagePct2025-06
value 0.1 · avg 0 ± 0
f2fPct2025-06
value 81.6 · avg 73 ± 3.9
phonePct2024-08
value 29.9 · avg 19.1 ± 5.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
4 → 5.2 (+30%)
videoPct2025-07
0.1 → 4 (+3900%)
triagePct2025-07
0.1 → 3.9 (+2738.6%)
videoPct2025-05
0.4 → 0 (-100%)
triagePct2025-05
0.1 → 0 (-100%)
triagePct2025-04
0 → 0.1 (+627.7%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 43/100medium confidence
Last inspection: 2024-10-17 · 18 months ago
  • Current rating is good, and the latest CQC assessment date is 2024-10-17 (18 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.48

Nurse FTE

7.71

Direct Patient Care FTE

11.44

Admin FTE

45.36

1 practices reporting · 100.0% coverage

Staff group mix

GP10.5 FTE · 14%
Nurse7.7 FTE · 10%
Direct Patient Care11.4 FTE · 15%
Admin45.4 FTE · 60%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.49 FTE · 14 headcount
Partner3.58 FTE (34%) · 4 hc
Salaried5.84 FTE (56%) · 9 hc
Training (ST/F)1.07 FTE (10%) · 1 hc
Nurses7.71 FTE · 12 headcount
Practice Nurse4.32 FTE (56%) · 7 hc
Advanced / Specialist3.39 FTE (44%) · 5 hc
Admin / Non-clinical45.36 FTE · 62 headcount
Management1.75 FTE (4%) · 2 hc
Reception / Admin13.21 FTE (29%) · 21 hc
Other30.40 FTE (67%) · 39 hc
Direct Patient Care11.44 FTE · 15 headcount
HCA / Nursing Assistant3.88 FTE (34%) · 6 hc
Paramedic4.13 FTE (36%) · 5 hc
Other3.43 FTE (30%) · 4 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030193756GP · 2024-03: 4 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 5 FTEGP · 2024-08: 5 FTEGP · 2024-09: 6 FTEGP · 2024-10: 8 FTEGP · 2024-11: 10 FTEGP · 2024-12: 10 FTEGP · 2025-01: 11 FTEGP · 2025-02: 11 FTEGP · 2025-03: 11 FTEGP · 2025-04: 11 FTEGP · 2025-05: 10 FTEGP · 2025-06: 10 FTEGP · 2025-07: 10 FTEGP · 2025-08: 10 FTEGP · 2025-09: 10 FTEGP · 2025-10: 9 FTEGP · 2025-11: 9 FTEGP · 2025-12: 9 FTEGP · 2026-01: 10 FTEGP · 2026-02: 10 FTEGP · 2026-03: 10 FTENurse · 2024-03: 13 FTENurse · 2024-04: 13 FTENurse · 2024-05: 13 FTENurse · 2024-06: 14 FTENurse · 2024-07: 13 FTENurse · 2024-08: 13 FTENurse · 2024-09: 12 FTENurse · 2024-10: 12 FTENurse · 2024-11: 11 FTENurse · 2024-12: 11 FTENurse · 2025-01: 12 FTENurse · 2025-02: 12 FTENurse · 2025-03: 12 FTENurse · 2025-04: 10 FTENurse · 2025-05: 10 FTENurse · 2025-06: 10 FTENurse · 2025-07: 10 FTENurse · 2025-08: 10 FTENurse · 2025-09: 9 FTENurse · 2025-10: 9 FTENurse · 2025-11: 9 FTENurse · 2025-12: 8 FTENurse · 2026-01: 8 FTENurse · 2026-02: 8 FTENurse · 2026-03: 8 FTEDPC · 2024-03: 12 FTEDPC · 2024-04: 12 FTEDPC · 2024-05: 13 FTEDPC · 2024-06: 13 FTEDPC · 2024-07: 12 FTEDPC · 2024-08: 12 FTEDPC · 2024-09: 12 FTEDPC · 2024-10: 12 FTEDPC · 2024-11: 12 FTEDPC · 2024-12: 12 FTEDPC · 2025-01: 11 FTEDPC · 2025-02: 11 FTEDPC · 2025-03: 11 FTEDPC · 2025-04: 11 FTEDPC · 2025-05: 11 FTEDPC · 2025-06: 11 FTEDPC · 2025-07: 11 FTEDPC · 2025-08: 11 FTEDPC · 2025-09: 11 FTEDPC · 2025-10: 11 FTEDPC · 2025-11: 11 FTEDPC · 2025-12: 11 FTEDPC · 2026-01: 11 FTEDPC · 2026-02: 11 FTEDPC · 2026-03: 11 FTEAdmin · 2024-03: 47 FTEAdmin · 2024-04: 49 FTEAdmin · 2024-05: 50 FTEAdmin · 2024-06: 50 FTEAdmin · 2024-07: 50 FTEAdmin · 2024-08: 50 FTEAdmin · 2024-09: 47 FTEAdmin · 2024-10: 47 FTEAdmin · 2024-11: 47 FTEAdmin · 2024-12: 48 FTEAdmin · 2025-01: 48 FTEAdmin · 2025-02: 48 FTEAdmin · 2025-03: 47 FTEAdmin · 2025-04: 46 FTEAdmin · 2025-05: 46 FTEAdmin · 2025-06: 47 FTEAdmin · 2025-07: 48 FTEAdmin · 2025-08: 47 FTEAdmin · 2025-09: 48 FTEAdmin · 2025-10: 48 FTEAdmin · 2025-11: 48 FTEAdmin · 2025-12: 47 FTEAdmin · 2026-01: 45 FTEAdmin · 2026-02: 45 FTEAdmin · 2026-03: 45 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good61.9%
Phone easy19.2%
Website easy34.8%
100.0% coverage

Prescribing volume

2.03

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.