GP Practice

The Buntingford & Puckeridge Med Prac.

E82038

Compare to

Registered patients

20,245

NHS Digital list size

GP FTE

12.03

NHS Digital workforce

Patients per GP FTE

1,683

Items per patient

1.39

prescribing volume

GPPS overall good

87.4%

patient experience

Access KPIs · August 2025

Same-day %

48.1%

Month: August 2025

Appts per 1K patients

582

all bookings (incl. triage)

Patient contacts per 1K

554

F2F + phone + video only

28+ day backlog

7.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face80.1%
Telephone15.1%
Triage3.4%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %48.1%43.0%+5.1%
Face-to-face %80.1%58.4%+21.7%
Telephone %15.1%21.9%-6.8%
Appts per 1K581.8479.7+102.1
Triage %3.4%8.7%-5.3%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080326395Same-day % · 2023-09: 39.6%Same-day % · 2023-10: 47.3%Same-day % · 2023-11: 50.5%Same-day % · 2023-12: 53.2%Same-day % · 2024-01: 49.8%Same-day % · 2024-02: 50.9%Same-day % · 2024-03: 49.6%Same-day % · 2024-04: 49.1%Same-day % · 2024-05: 50.0%Same-day % · 2024-06: 46.9%Same-day % · 2024-07: 48.1%Same-day % · 2024-08: 46.9%Same-day % · 2024-09: 46.6%Same-day % · 2024-10: 35.4%Same-day % · 2024-11: 45.8%Same-day % · 2024-12: 51.7%Same-day % · 2025-01: 48.4%Same-day % · 2025-02: 47.1%Same-day % · 2025-03: 47.3%Same-day % · 2025-04: 49.6%Same-day % · 2025-05: 49.9%Same-day % · 2025-06: 48.5%Same-day % · 2025-07: 51.0%Same-day % · 2025-08: 48.1%F2F % · 2023-09: 82.7%F2F % · 2023-10: 80.4%F2F % · 2023-11: 77.3%F2F % · 2023-12: 77.4%F2F % · 2024-01: 78.9%F2F % · 2024-02: 76.9%F2F % · 2024-03: 77.1%F2F % · 2024-04: 78.1%F2F % · 2024-05: 79.0%F2F % · 2024-06: 79.8%F2F % · 2024-07: 79.8%F2F % · 2024-08: 80.9%F2F % · 2024-09: 81.1%F2F % · 2024-10: 85.0%F2F % · 2024-11: 81.4%F2F % · 2024-12: 80.6%F2F % · 2025-01: 81.7%F2F % · 2025-02: 81.4%F2F % · 2025-03: 81.6%F2F % · 2025-04: 80.3%F2F % · 2025-05: 80.6%F2F % · 2025-06: 80.8%F2F % · 2025-07: 80.4%F2F % · 2025-08: 80.1%Phone % · 2023-09: 13.5%Phone % · 2023-10: 15.4%Phone % · 2023-11: 17.4%Phone % · 2023-12: 17.1%Phone % · 2024-01: 17.0%Phone % · 2024-02: 16.9%Phone % · 2024-03: 16.8%Phone % · 2024-04: 16.7%Phone % · 2024-05: 16.1%Phone % · 2024-06: 16.8%Phone % · 2024-07: 16.3%Phone % · 2024-08: 15.3%Phone % · 2024-09: 15.2%Phone % · 2024-10: 11.1%Phone % · 2024-11: 14.4%Phone % · 2024-12: 15.4%Phone % · 2025-01: 14.7%Phone % · 2025-02: 14.6%Phone % · 2025-03: 14.2%Phone % · 2025-04: 14.2%Phone % · 2025-05: 14.9%Phone % · 2025-06: 14.5%Phone % · 2025-07: 15.3%Phone % · 2025-08: 15.1%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 2.7%Triage % · 2023-10: 3.1%Triage % · 2023-11: 4.3%Triage % · 2023-12: 4.1%Triage % · 2024-01: 4.0%Triage % · 2024-02: 4.8%Triage % · 2024-03: 4.8%Triage % · 2024-04: 3.7%Triage % · 2024-05: 4.3%Triage % · 2024-06: 3.6%Triage % · 2024-07: 3.2%Triage % · 2024-08: 2.8%Triage % · 2024-09: 3.0%Triage % · 2024-10: 2.2%Triage % · 2024-11: 3.1%Triage % · 2024-12: 3.6%Triage % · 2025-01: 3.5%Triage % · 2025-02: 3.2%Triage % · 2025-03: 3.1%Triage % · 2025-04: 3.2%Triage % · 2025-05: 3.2%Triage % · 2025-06: 2.6%Triage % · 2025-07: 3.3%Triage % · 2025-08: 3.4%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-0810,00513,44816,89220,3352023-09: 15,949 appointments2023-10: 14,390 appointments2023-11: 13,106 appointments2023-12: 11,005 appointments2024-01: 13,902 appointments2024-02: 12,983 appointments2024-03: 12,933 appointments2024-04: 12,667 appointments2024-05: 12,570 appointments2024-06: 12,126 appointments2024-07: 13,092 appointments2024-08: 12,515 appointments2024-09: 12,976 appointments2024-10: 19,335 appointments2024-11: 14,111 appointments2024-12: 12,434 appointments2025-01: 15,064 appointments2025-02: 12,874 appointments2025-03: 13,869 appointments2025-04: 13,128 appointments2025-05: 12,725 appointments2025-06: 13,179 appointments2025-07: 14,028 appointments2025-08: 11,778 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-084946648341,0042023-09: 787.8 appts per 1,000 patients2023-10: 710.8 appts per 1,000 patients2023-11: 647.4 appts per 1,000 patients2023-12: 543.6 appts per 1,000 patients2024-01: 686.7 appts per 1,000 patients2024-02: 641.3 appts per 1,000 patients2024-03: 638.8 appts per 1,000 patients2024-04: 625.7 appts per 1,000 patients2024-05: 620.9 appts per 1,000 patients2024-06: 599 appts per 1,000 patients2024-07: 646.7 appts per 1,000 patients2024-08: 618.2 appts per 1,000 patients2024-09: 640.9 appts per 1,000 patients2024-10: 955.1 appts per 1,000 patients2024-11: 697 appts per 1,000 patients2024-12: 614.2 appts per 1,000 patients2025-01: 744.1 appts per 1,000 patients2025-02: 635.9 appts per 1,000 patients2025-03: 685.1 appts per 1,000 patients2025-04: 648.5 appts per 1,000 patients2025-05: 628.6 appts per 1,000 patients2025-06: 651 appts per 1,000 patients2025-07: 692.9 appts per 1,000 patients2025-08: 581.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 39.6%September 2023 · 1 day: 5.4%September 2023 · 2–7 days: 12.5%September 2023 · 8–14 days: 10.5%September 2023 · 15–21 days: 7.3%September 2023 · 22–28 days: 5.7%September 2023 · > 28 days: 19.1%October 2023 · Same day: 47.3%October 2023 · 1 day: 7.0%October 2023 · 2–7 days: 15.3%October 2023 · 8–14 days: 10.9%October 2023 · 15–21 days: 9.6%October 2023 · 22–28 days: 5.3%October 2023 · > 28 days: 4.7%November 2023 · Same day: 50.5%November 2023 · 1 day: 6.2%November 2023 · 2–7 days: 14.3%November 2023 · 8–14 days: 9.4%November 2023 · 15–21 days: 9.3%November 2023 · 22–28 days: 5.9%November 2023 · > 28 days: 4.4%December 2023 · Same day: 53.2%December 2023 · 1 day: 4.9%December 2023 · 2–7 days: 13.0%December 2023 · 8–14 days: 9.8%December 2023 · 15–21 days: 8.1%December 2023 · 22–28 days: 6.0%December 2023 · > 28 days: 5.0%January 2024 · Same day: 49.8%January 2024 · 1 day: 5.9%January 2024 · 2–7 days: 11.7%January 2024 · 8–14 days: 12.7%January 2024 · 15–21 days: 8.6%January 2024 · 22–28 days: 6.8%January 2024 · > 28 days: 4.5%February 2024 · Same day: 50.9%February 2024 · 1 day: 5.7%February 2024 · 2–7 days: 8.9%February 2024 · 8–14 days: 12.6%February 2024 · 15–21 days: 11.5%February 2024 · 22–28 days: 6.8%February 2024 · > 28 days: 3.6%March 2024 · Same day: 49.6%March 2024 · 1 day: 5.6%March 2024 · 2–7 days: 9.1%March 2024 · 8–14 days: 9.5%March 2024 · 15–21 days: 11.5%March 2024 · 22–28 days: 8.9%March 2024 · > 28 days: 5.8%April 2024 · Same day: 49.1%April 2024 · 1 day: 4.9%April 2024 · 2–7 days: 9.9%April 2024 · 8–14 days: 8.1%April 2024 · 15–21 days: 10.6%April 2024 · 22–28 days: 9.6%April 2024 · > 28 days: 7.9%May 2024 · Same day: 50.0%May 2024 · 1 day: 6.1%May 2024 · 2–7 days: 8.8%May 2024 · 8–14 days: 8.8%May 2024 · 15–21 days: 11.9%May 2024 · 22–28 days: 8.5%May 2024 · > 28 days: 5.9%June 2024 · Same day: 46.9%June 2024 · 1 day: 5.5%June 2024 · 2–7 days: 13.4%June 2024 · 8–14 days: 11.6%June 2024 · 15–21 days: 10.6%June 2024 · 22–28 days: 6.9%June 2024 · > 28 days: 5.1%July 2024 · Same day: 48.1%July 2024 · 1 day: 5.6%July 2024 · 2–7 days: 11.6%July 2024 · 8–14 days: 10.0%July 2024 · 15–21 days: 11.9%July 2024 · 22–28 days: 6.7%July 2024 · > 28 days: 6.0%August 2024 · Same day: 46.9%August 2024 · 1 day: 5.6%August 2024 · 2–7 days: 11.1%August 2024 · 8–14 days: 14.0%August 2024 · 15–21 days: 11.7%August 2024 · 22–28 days: 5.7%August 2024 · > 28 days: 4.9%September 2024 · Same day: 46.6%September 2024 · 1 day: 5.7%September 2024 · 2–7 days: 11.5%September 2024 · 8–14 days: 14.2%September 2024 · 15–21 days: 11.0%September 2024 · 22–28 days: 6.2%September 2024 · > 28 days: 4.8%October 2024 · Same day: 35.4%October 2024 · 1 day: 4.9%October 2024 · 2–7 days: 11.2%October 2024 · 8–14 days: 11.7%October 2024 · 15–21 days: 8.9%October 2024 · 22–28 days: 10.4%October 2024 · > 28 days: 17.5%November 2024 · Same day: 45.8%November 2024 · 1 day: 5.4%November 2024 · 2–7 days: 13.1%November 2024 · 8–14 days: 12.3%November 2024 · 15–21 days: 9.4%November 2024 · 22–28 days: 8.7%November 2024 · > 28 days: 5.3%December 2024 · Same day: 51.7%December 2024 · 1 day: 4.1%December 2024 · 2–7 days: 8.8%December 2024 · 8–14 days: 12.4%December 2024 · 15–21 days: 10.2%December 2024 · 22–28 days: 7.7%December 2024 · > 28 days: 5.2%January 2025 · Same day: 48.4%January 2025 · 1 day: 5.5%January 2025 · 2–7 days: 12.1%January 2025 · 8–14 days: 11.1%January 2025 · 15–21 days: 8.7%January 2025 · 22–28 days: 7.3%January 2025 · > 28 days: 7.0%February 2025 · Same day: 47.1%February 2025 · 1 day: 5.5%February 2025 · 2–7 days: 11.6%February 2025 · 8–14 days: 12.2%February 2025 · 15–21 days: 10.6%February 2025 · 22–28 days: 8.0%February 2025 · > 28 days: 5.0%March 2025 · Same day: 47.3%March 2025 · 1 day: 5.9%March 2025 · 2–7 days: 12.9%March 2025 · 8–14 days: 12.7%March 2025 · 15–21 days: 7.4%March 2025 · 22–28 days: 7.5%March 2025 · > 28 days: 6.3%April 2025 · Same day: 49.6%April 2025 · 1 day: 5.3%April 2025 · 2–7 days: 9.8%April 2025 · 8–14 days: 12.2%April 2025 · 15–21 days: 8.7%April 2025 · 22–28 days: 8.9%April 2025 · > 28 days: 5.4%May 2025 · Same day: 49.9%May 2025 · 1 day: 5.3%May 2025 · 2–7 days: 10.5%May 2025 · 8–14 days: 13.2%May 2025 · 15–21 days: 8.8%May 2025 · 22–28 days: 6.2%May 2025 · > 28 days: 6.1%June 2025 · Same day: 48.5%June 2025 · 1 day: 4.7%June 2025 · 2–7 days: 11.5%June 2025 · 8–14 days: 14.4%June 2025 · 15–21 days: 9.3%June 2025 · 22–28 days: 6.4%June 2025 · > 28 days: 5.3%July 2025 · Same day: 51.0%July 2025 · 1 day: 4.2%July 2025 · 2–7 days: 10.3%July 2025 · 8–14 days: 11.1%July 2025 · 15–21 days: 9.5%July 2025 · 22–28 days: 6.7%July 2025 · > 28 days: 7.3%August 2025 · Same day: 48.1%August 2025 · 1 day: 4.6%August 2025 · 2–7 days: 12.3%August 2025 · 8–14 days: 9.5%August 2025 · 15–21 days: 10.1%August 2025 · 22–28 days: 8.4%August 2025 · > 28 days: 7.1%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 48/100
  • Very high demand (>500 appts/1K)
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.6%
Face-to-face %-0.2%
Telephone %+1.4%
Same-day %+0.4%
Appts per 1K-1.6%
Triage %+1.4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In 2025-08, the practice saw a notable drop in total appointments per thousand patients, falling to 581.8 from the trailing average. This is the most significant change this month, indicating a potential reduction in overall demand or changes in booking practices.

Several trends are worth noting. The percentage of phone consultations has increased by over 30% month-on-month, rising from 11.1% to 15.1%. This could suggest a shift in patient preference or operational adjustments. Additionally, the triage percentage has shown a consistent upward trend, increasing by 1.4% each month.

To investigate these changes, the practice manager should review the shift in phone consultations to determine if it aligns with any recent system changes or policy updates. Additionally, verifying the increase in triage percentage could help understand if it reflects a genuine rise in pre-appointment assessments or a recording issue.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2024-10
value 2.2 · avg 3.8 ± 0.7
sameDayPct2024-10
value 35.4 · avg 49.1 ± 1.9
phonePct2024-10
value 11.1 · avg 16.4 ± 0.7
f2fPct2024-10
value 85 · avg 78.9 ± 1.5
total2024-10
value 19335 · avg 12855.4 ± 806
dnaRate2024-08
value 2.7 · avg 2.2 ± 0.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2024-11
2.2 → 3.1 (+38.9%)
triagePct2023-11
3.1 → 4.3 (+37.7%)
triagePct2023-09
4.4 → 2.7 (-38%)
triagePct2023-08
3.2 → 4.4 (+35%)
triagePct2023-05
2.3 → 3.6 (+56%)
dnaRate2023-02
1.8 → 2.4 (+33.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 71/100medium confidence
Last inspection: 2022-07-21 · 45 months ago
  • Current rating is requires improvement, and the latest CQC assessment date is 2022-07-21 (45 months ago).
  • Current rating is outside the Good/Outstanding focused-assessment profile, which lowers this specific cohort signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

12.03

Nurse FTE

3.75

Direct Patient Care FTE

2.85

Admin FTE

14.97

1 practices reporting · 100.0% coverage

Staff group mix

GP12.0 FTE · 36%
Nurse3.8 FTE · 11%
Direct Patient Care2.9 FTE · 8%
Admin15.0 FTE · 45%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP12.03 FTE · 17 headcount
Partner4.75 FTE (39%) · 4 hc
Salaried6.53 FTE (54%) · 11 hc
Training (ST/F)0.64 FTE (5%) · 1 hc
Retainer0.11 FTE (1%) · 1 hc
Nurses3.75 FTE · 5 headcount
Practice Nurse3.01 FTE (80%) · 4 hc
Advanced / Specialist0.74 FTE (20%) · 1 hc
Admin / Non-clinical14.97 FTE · 29 headcount
Management1.00 FTE (7%) · 1 hc
Reception / Admin11.89 FTE (79%) · 25 hc
Other2.08 FTE (14%) · 3 hc
Direct Patient Care2.85 FTE · 3 headcount
HCA / Nursing Assistant2.85 FTE (100%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03061218GP · 2024-03: 10 FTEGP · 2024-04: 10 FTEGP · 2024-05: 10 FTEGP · 2024-06: 10 FTEGP · 2024-07: 11 FTEGP · 2024-08: 11 FTEGP · 2024-09: 11 FTEGP · 2024-10: 11 FTEGP · 2024-11: 11 FTEGP · 2024-12: 11 FTEGP · 2025-01: 11 FTEGP · 2025-02: 11 FTEGP · 2025-03: 11 FTEGP · 2025-04: 11 FTEGP · 2025-05: 11 FTEGP · 2025-06: 11 FTEGP · 2025-07: 12 FTEGP · 2025-08: 11 FTEGP · 2025-09: 11 FTEGP · 2025-10: 11 FTEGP · 2025-11: 12 FTEGP · 2025-12: 12 FTEGP · 2026-01: 12 FTEGP · 2026-02: 12 FTEGP · 2026-03: 12 FTENurse · 2024-03: 5 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 5 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 17 FTEAdmin · 2024-04: 17 FTEAdmin · 2024-05: 17 FTEAdmin · 2024-06: 17 FTEAdmin · 2024-07: 15 FTEAdmin · 2024-08: 15 FTEAdmin · 2024-09: 15 FTEAdmin · 2024-10: 15 FTEAdmin · 2024-11: 15 FTEAdmin · 2024-12: 15 FTEAdmin · 2025-01: 15 FTEAdmin · 2025-02: 16 FTEAdmin · 2025-03: 16 FTEAdmin · 2025-04: 16 FTEAdmin · 2025-05: 16 FTEAdmin · 2025-06: 16 FTEAdmin · 2025-07: 15 FTEAdmin · 2025-08: 15 FTEAdmin · 2025-09: 15 FTEAdmin · 2025-10: 15 FTEAdmin · 2025-11: 15 FTEAdmin · 2025-12: 15 FTEAdmin · 2026-01: 15 FTEAdmin · 2026-02: 15 FTEAdmin · 2026-03: 15 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good87.4%
Phone easy29.5%
Website easy89.0%
100.0% coverage

Prescribing volume

1.39

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.