GP Practice

Pennine Drive Practice

E83025

Compare to

Registered patients

7,860

NHS Digital list size

GP FTE

4.58

NHS Digital workforce

Patients per GP FTE

1,716

Items per patient

1.37

prescribing volume

GPPS overall good

67.1%

patient experience

Access KPIs · August 2025

Same-day %

62.2%

Month: August 2025

Appts per 1K patients

263

all bookings (incl. triage)

Patient contacts per 1K

262

F2F + phone + video only

28+ day backlog

3.6%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face91.7%
Telephone8.1%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %62.2%43.0%+19.2%
Face-to-face %91.7%58.4%+33.3%
Telephone %8.1%21.9%-13.8%
Appts per 1K262.7479.7-217.0
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-0803672108Same-day % · 2023-09: 53.1%Same-day % · 2023-10: 54.5%Same-day % · 2023-11: 58.0%Same-day % · 2023-12: 63.3%Same-day % · 2024-01: 55.8%Same-day % · 2024-02: 59.0%Same-day % · 2024-03: 57.6%Same-day % · 2024-04: 56.0%Same-day % · 2024-05: 62.8%Same-day % · 2024-06: 57.2%Same-day % · 2024-07: 55.9%Same-day % · 2024-08: 58.8%Same-day % · 2024-09: 49.1%Same-day % · 2024-10: 49.6%Same-day % · 2024-11: 50.5%Same-day % · 2024-12: 56.7%Same-day % · 2025-01: 57.4%Same-day % · 2025-02: 57.0%Same-day % · 2025-03: 56.7%Same-day % · 2025-04: 62.0%Same-day % · 2025-05: 60.6%Same-day % · 2025-06: 56.0%Same-day % · 2025-07: 53.6%Same-day % · 2025-08: 62.2%F2F % · 2023-09: 95.3%F2F % · 2023-10: 96.8%F2F % · 2023-11: 95.3%F2F % · 2023-12: 90.7%F2F % · 2024-01: 90.0%F2F % · 2024-02: 90.0%F2F % · 2024-03: 89.2%F2F % · 2024-04: 88.6%F2F % · 2024-05: 90.6%F2F % · 2024-06: 89.1%F2F % · 2024-07: 89.2%F2F % · 2024-08: 89.6%F2F % · 2024-09: 89.7%F2F % · 2024-10: 93.4%F2F % · 2024-11: 90.6%F2F % · 2024-12: 92.2%F2F % · 2025-01: 88.6%F2F % · 2025-02: 89.3%F2F % · 2025-03: 88.1%F2F % · 2025-04: 92.8%F2F % · 2025-05: 92.7%F2F % · 2025-06: 91.5%F2F % · 2025-07: 90.5%F2F % · 2025-08: 91.7%Phone % · 2023-09: 4.5%Phone % · 2023-10: 3.1%Phone % · 2023-11: 4.7%Phone % · 2023-12: 9.2%Phone % · 2024-01: 10.0%Phone % · 2024-02: 7.6%Phone % · 2024-03: 10.8%Phone % · 2024-04: 11.2%Phone % · 2024-05: 9.2%Phone % · 2024-06: 10.8%Phone % · 2024-07: 10.8%Phone % · 2024-08: 10.3%Phone % · 2024-09: 10.3%Phone % · 2024-10: 6.6%Phone % · 2024-11: 9.4%Phone % · 2024-12: 7.7%Phone % · 2025-01: 11.4%Phone % · 2025-02: 10.7%Phone % · 2025-03: 11.9%Phone % · 2025-04: 7.2%Phone % · 2025-05: 7.3%Phone % · 2025-06: 8.5%Phone % · 2025-07: 9.5%Phone % · 2025-08: 8.1%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-081,9282,4002,8723,3442023-09: 2,751 appointments2023-10: 2,593 appointments2023-11: 2,515 appointments2023-12: 2,114 appointments2024-01: 2,701 appointments2024-02: 2,342 appointments2024-03: 2,365 appointments2024-04: 2,277 appointments2024-05: 2,275 appointments2024-06: 2,325 appointments2024-07: 2,334 appointments2024-08: 2,116 appointments2024-09: 2,640 appointments2024-10: 3,207 appointments2024-11: 2,838 appointments2024-12: 2,362 appointments2025-01: 2,537 appointments2025-02: 2,259 appointments2025-03: 2,475 appointments2025-04: 2,097 appointments2025-05: 2,279 appointments2025-06: 2,418 appointments2025-07: 2,656 appointments2025-08: 2,065 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082453053654252023-09: 350 appts per 1,000 patients2023-10: 329.9 appts per 1,000 patients2023-11: 320 appts per 1,000 patients2023-12: 269 appts per 1,000 patients2024-01: 343.6 appts per 1,000 patients2024-02: 298 appts per 1,000 patients2024-03: 300.9 appts per 1,000 patients2024-04: 289.7 appts per 1,000 patients2024-05: 289.4 appts per 1,000 patients2024-06: 295.8 appts per 1,000 patients2024-07: 296.9 appts per 1,000 patients2024-08: 269.2 appts per 1,000 patients2024-09: 335.9 appts per 1,000 patients2024-10: 408 appts per 1,000 patients2024-11: 361.1 appts per 1,000 patients2024-12: 300.5 appts per 1,000 patients2025-01: 322.8 appts per 1,000 patients2025-02: 287.4 appts per 1,000 patients2025-03: 314.9 appts per 1,000 patients2025-04: 266.8 appts per 1,000 patients2025-05: 289.9 appts per 1,000 patients2025-06: 307.6 appts per 1,000 patients2025-07: 337.9 appts per 1,000 patients2025-08: 262.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 53.1%September 2023 · 1 day: 5.5%September 2023 · 2–7 days: 7.5%September 2023 · 8–14 days: 10.7%September 2023 · 15–21 days: 12.5%September 2023 · 22–28 days: 4.9%September 2023 · > 28 days: 5.9%October 2023 · Same day: 54.5%October 2023 · 1 day: 4.6%October 2023 · 2–7 days: 10.2%October 2023 · 8–14 days: 6.7%October 2023 · 15–21 days: 13.2%October 2023 · 22–28 days: 8.2%October 2023 · > 28 days: 2.7%November 2023 · Same day: 58.0%November 2023 · 1 day: 4.4%November 2023 · 2–7 days: 8.1%November 2023 · 8–14 days: 8.5%November 2023 · 15–21 days: 11.9%November 2023 · 22–28 days: 8.1%November 2023 · > 28 days: 1.0%December 2023 · Same day: 63.3%December 2023 · 1 day: 6.3%December 2023 · 2–7 days: 8.8%December 2023 · 8–14 days: 10.4%December 2023 · 15–21 days: 6.5%December 2023 · 22–28 days: 4.0%December 2023 · > 28 days: 0.7%January 2024 · Same day: 55.8%January 2024 · 1 day: 7.1%January 2024 · 2–7 days: 14.3%January 2024 · 8–14 days: 8.3%January 2024 · 15–21 days: 6.1%January 2024 · 22–28 days: 2.8%January 2024 · > 28 days: 5.6%February 2024 · Same day: 59.0%February 2024 · 1 day: 5.9%February 2024 · 2–7 days: 10.8%February 2024 · 8–14 days: 10.3%February 2024 · 15–21 days: 5.8%February 2024 · 22–28 days: 3.9%February 2024 · > 28 days: 4.3%March 2024 · Same day: 57.6%March 2024 · 1 day: 6.7%March 2024 · 2–7 days: 12.0%March 2024 · 8–14 days: 8.3%March 2024 · 15–21 days: 7.4%March 2024 · 22–28 days: 4.9%March 2024 · > 28 days: 3.0%April 2024 · Same day: 56.0%April 2024 · 1 day: 6.8%April 2024 · 2–7 days: 16.5%April 2024 · 8–14 days: 9.1%April 2024 · 15–21 days: 4.9%April 2024 · 22–28 days: 2.5%April 2024 · > 28 days: 4.3%May 2024 · Same day: 62.8%May 2024 · 1 day: 5.3%May 2024 · 2–7 days: 10.0%May 2024 · 8–14 days: 8.8%May 2024 · 15–21 days: 5.4%May 2024 · 22–28 days: 6.5%May 2024 · > 28 days: 1.2%June 2024 · Same day: 57.2%June 2024 · 1 day: 5.5%June 2024 · 2–7 days: 13.7%June 2024 · 8–14 days: 8.9%June 2024 · 15–21 days: 8.4%June 2024 · 22–28 days: 5.5%June 2024 · > 28 days: 0.7%July 2024 · Same day: 55.9%July 2024 · 1 day: 5.1%July 2024 · 2–7 days: 9.8%July 2024 · 8–14 days: 9.2%July 2024 · 15–21 days: 7.5%July 2024 · 22–28 days: 6.9%July 2024 · > 28 days: 5.5%August 2024 · Same day: 58.8%August 2024 · 1 day: 7.6%August 2024 · 2–7 days: 11.0%August 2024 · 8–14 days: 6.7%August 2024 · 15–21 days: 7.1%August 2024 · 22–28 days: 3.6%August 2024 · > 28 days: 5.2%September 2024 · Same day: 49.1%September 2024 · 1 day: 5.0%September 2024 · 2–7 days: 12.1%September 2024 · 8–14 days: 6.9%September 2024 · 15–21 days: 7.0%September 2024 · 22–28 days: 7.8%September 2024 · > 28 days: 12.1%October 2024 · Same day: 49.6%October 2024 · 1 day: 5.1%October 2024 · 2–7 days: 6.3%October 2024 · 8–14 days: 5.3%October 2024 · 15–21 days: 6.1%October 2024 · 22–28 days: 16.5%October 2024 · > 28 days: 11.0%November 2024 · Same day: 50.5%November 2024 · 1 day: 4.8%November 2024 · 2–7 days: 7.6%November 2024 · 8–14 days: 6.7%November 2024 · 15–21 days: 6.8%November 2024 · 22–28 days: 10.5%November 2024 · > 28 days: 13.1%December 2024 · Same day: 56.7%December 2024 · 1 day: 3.9%December 2024 · 2–7 days: 11.0%December 2024 · 8–14 days: 10.1%December 2024 · 15–21 days: 8.3%December 2024 · 22–28 days: 5.2%December 2024 · > 28 days: 4.6%January 2025 · Same day: 57.4%January 2025 · 1 day: 4.1%January 2025 · 2–7 days: 9.3%January 2025 · 8–14 days: 11.4%January 2025 · 15–21 days: 7.5%January 2025 · 22–28 days: 4.4%January 2025 · > 28 days: 6.0%February 2025 · Same day: 57.0%February 2025 · 1 day: 5.3%February 2025 · 2–7 days: 12.4%February 2025 · 8–14 days: 11.0%February 2025 · 15–21 days: 6.8%February 2025 · 22–28 days: 3.2%February 2025 · > 28 days: 4.3%March 2025 · Same day: 56.7%March 2025 · 1 day: 5.7%March 2025 · 2–7 days: 11.8%March 2025 · 8–14 days: 12.9%March 2025 · 15–21 days: 7.7%March 2025 · 22–28 days: 4.0%March 2025 · > 28 days: 1.2%April 2025 · Same day: 62.0%April 2025 · 1 day: 4.4%April 2025 · 2–7 days: 9.1%April 2025 · 8–14 days: 8.1%April 2025 · 15–21 days: 6.3%April 2025 · 22–28 days: 6.4%April 2025 · > 28 days: 3.8%May 2025 · Same day: 60.6%May 2025 · 1 day: 5.4%May 2025 · 2–7 days: 11.3%May 2025 · 8–14 days: 9.0%May 2025 · 15–21 days: 6.2%May 2025 · 22–28 days: 4.0%May 2025 · > 28 days: 3.4%June 2025 · Same day: 56.0%June 2025 · 1 day: 3.8%June 2025 · 2–7 days: 12.7%June 2025 · 8–14 days: 7.2%June 2025 · 15–21 days: 9.7%June 2025 · 22–28 days: 6.6%June 2025 · > 28 days: 3.9%July 2025 · Same day: 53.6%July 2025 · 1 day: 4.6%July 2025 · 2–7 days: 11.3%July 2025 · 8–14 days: 11.5%July 2025 · 15–21 days: 8.7%July 2025 · 22–28 days: 6.6%July 2025 · > 28 days: 3.7%August 2025 · Same day: 62.2%August 2025 · 1 day: 4.1%August 2025 · 2–7 days: 7.0%August 2025 · 8–14 days: 8.5%August 2025 · 15–21 days: 7.7%August 2025 · 22–28 days: 7.0%August 2025 · > 28 days: 3.6%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 26/100
  • Moderate demand

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.3%
Face-to-face %+0.3%
Telephone %-3.6%
Same-day %-0.1%
Appts per 1K-0.3%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate is 6.7, which is higher than the practice's trailing average of 4.8. This is a notable increase and may warrant further investigation.

Several trends are worth noting. Firstly, the telephone percentage has decreased by 3.6% month-on-month, which could indicate a shift in patient preferences or operational changes. Secondly, the DNA rate has been increasing, with a 31.4% rise in January 2025. This could be linked to changes in patient behaviour or operational issues.

To investigate these trends, the practice manager should review the reasons behind the increase in DNAs and the shift in communication preferences. Checking if these changes align with any recent system updates or policy adjustments could also be beneficial.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

dnaRate2024-11
value 7.6 · avg 4.8 ± 0.9
sameDayPct2024-10
value 49.6 · avg 57.3 ± 3.6
total2024-10
value 3207 · avg 2383.1 ± 183.3
sameDayPct2024-09
value 49.1 · avg 57.7 ± 2.9
dnaRate2024-09
value 6.3 · avg 4.7 ± 0.8
dnaRate2023-12
value 6.4 · avg 3.9 ± 0.8
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2025-04
11.9 → 7.2 (-39.5%)
phonePct2025-01
7.7 → 11.4 (+48.1%)
dnaRate2025-01
5.1 → 6.7 (+31.4%)
dnaRate2024-12
7.6 → 5.1 (-32.9%)
phonePct2024-11
6.6 → 9.4 (+42.4%)
dnaRate2024-11
5.3 → 7.6 (+43.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

4.58

Nurse FTE

1.27

Direct Patient Care FTE

1.13

Admin FTE

11.25

1 practices reporting · 100.0% coverage

Staff group mix

GP4.6 FTE · 25%
Nurse1.3 FTE · 7%
Direct Patient Care1.1 FTE · 6%
Admin11.3 FTE · 62%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.58 FTE · 7 headcount
Partner3.09 FTE (67%) · 5 hc
Training (ST/F)1.49 FTE (33%) · 2 hc
Nurses1.27 FTE · 4 headcount
Practice Nurse1.27 FTE (100%) · 4 hc
Admin / Non-clinical11.26 FTE · 18 headcount
Management2.39 FTE (21%) · 3 hc
Reception / Admin8.23 FTE (73%) · 14 hc
Other0.64 FTE (6%) · 1 hc
Direct Patient Care1.14 FTE · 2 headcount
HCA / Nursing Assistant0.47 FTE (41%) · 1 hc
Other0.67 FTE (59%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304812GP · 2024-03: 4 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 4 FTEGP · 2024-08: 4 FTEGP · 2024-09: 4 FTEGP · 2024-10: 4 FTEGP · 2024-11: 4 FTEGP · 2024-12: 4 FTEGP · 2025-01: 4 FTEGP · 2025-02: 3 FTEGP · 2025-03: 3 FTEGP · 2025-04: 4 FTEGP · 2025-05: 3 FTEGP · 2025-06: 3 FTEGP · 2025-07: 3 FTEGP · 2025-08: 3 FTEGP · 2025-09: 3 FTEGP · 2025-10: 3 FTEGP · 2025-11: 3 FTEGP · 2025-12: 3 FTEGP · 2026-01: 3 FTEGP · 2026-02: 3 FTEGP · 2026-03: 5 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 8 FTEAdmin · 2024-04: 8 FTEAdmin · 2024-05: 8 FTEAdmin · 2024-06: 8 FTEAdmin · 2024-07: 8 FTEAdmin · 2024-08: 8 FTEAdmin · 2024-09: 8 FTEAdmin · 2024-10: 8 FTEAdmin · 2024-11: 8 FTEAdmin · 2024-12: 8 FTEAdmin · 2025-01: 8 FTEAdmin · 2025-02: 8 FTEAdmin · 2025-03: 8 FTEAdmin · 2025-04: 8 FTEAdmin · 2025-05: 6 FTEAdmin · 2025-06: 6 FTEAdmin · 2025-07: 6 FTEAdmin · 2025-08: 6 FTEAdmin · 2025-09: 6 FTEAdmin · 2025-10: 6 FTEAdmin · 2025-11: 6 FTEAdmin · 2025-12: 6 FTEAdmin · 2026-01: 6 FTEAdmin · 2026-02: 6 FTEAdmin · 2026-03: 11 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good67.1%
Phone easy24.2%
Website easy64.2%
100.0% coverage

Prescribing volume

1.37

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.