GP Practice

Parkview Surgery

E83028

Compare to

Registered patients

6,075

NHS Digital list size

GP FTE

2

NHS Digital workforce

Patients per GP FTE

3,038

Items per patient

1.32

prescribing volume

GPPS overall good

83.5%

patient experience

Access KPIs · August 2025

Same-day %

44.4%

Month: August 2025

Appts per 1K patients

324

all bookings (incl. triage)

Patient contacts per 1K

324

F2F + phone + video only

28+ day backlog

0.8%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face66.3%
Telephone30.9%
Video / online2.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %44.4%43.0%+1.4%
Face-to-face %66.3%58.4%+7.9%
Telephone %30.9%21.9%+9.0%
Appts per 1K324.1479.7-155.6
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080275582Same-day % · 2023-09: 47.9%Same-day % · 2023-10: 47.7%Same-day % · 2023-11: 51.5%Same-day % · 2023-12: 58.5%Same-day % · 2024-01: 51.7%Same-day % · 2024-02: 46.9%Same-day % · 2024-03: 43.5%Same-day % · 2024-04: 44.9%Same-day % · 2024-05: 49.8%Same-day % · 2024-06: 45.2%Same-day % · 2024-07: 46.5%Same-day % · 2024-08: 52.7%Same-day % · 2024-09: 49.7%Same-day % · 2024-10: 45.9%Same-day % · 2024-11: 45.3%Same-day % · 2024-12: 48.2%Same-day % · 2025-01: 42.8%Same-day % · 2025-02: 43.2%Same-day % · 2025-03: 41.9%Same-day % · 2025-04: 47.4%Same-day % · 2025-05: 44.0%Same-day % · 2025-06: 43.4%Same-day % · 2025-07: 43.7%Same-day % · 2025-08: 44.4%F2F % · 2023-09: 70.3%F2F % · 2023-10: 71.2%F2F % · 2023-11: 69.3%F2F % · 2023-12: 65.7%F2F % · 2024-01: 68.7%F2F % · 2024-02: 69.5%F2F % · 2024-03: 71.9%F2F % · 2024-04: 70.5%F2F % · 2024-05: 66.0%F2F % · 2024-06: 73.0%F2F % · 2024-07: 72.8%F2F % · 2024-08: 67.8%F2F % · 2024-09: 67.7%F2F % · 2024-10: 69.8%F2F % · 2024-11: 68.6%F2F % · 2024-12: 68.1%F2F % · 2025-01: 71.0%F2F % · 2025-02: 70.4%F2F % · 2025-03: 72.1%F2F % · 2025-04: 71.1%F2F % · 2025-05: 70.2%F2F % · 2025-06: 72.2%F2F % · 2025-07: 70.9%F2F % · 2025-08: 66.3%Phone % · 2023-09: 29.7%Phone % · 2023-10: 28.8%Phone % · 2023-11: 30.7%Phone % · 2023-12: 34.3%Phone % · 2024-01: 31.3%Phone % · 2024-02: 30.5%Phone % · 2024-03: 28.1%Phone % · 2024-04: 29.5%Phone % · 2024-05: 34.0%Phone % · 2024-06: 27.0%Phone % · 2024-07: 27.2%Phone % · 2024-08: 32.2%Phone % · 2024-09: 32.3%Phone % · 2024-10: 30.2%Phone % · 2024-11: 31.4%Phone % · 2024-12: 31.9%Phone % · 2025-01: 29.0%Phone % · 2025-02: 29.6%Phone % · 2025-03: 27.9%Phone % · 2025-04: 28.9%Phone % · 2025-05: 29.4%Phone % · 2025-06: 26.2%Phone % · 2025-07: 27.1%Phone % · 2025-08: 30.9%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.4%Video % · 2025-06: 1.6%Video % · 2025-07: 2.0%Video % · 2025-08: 2.8%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-081,4452,0712,6973,3232023-09: 2,161 appointments2023-10: 2,236 appointments2023-11: 2,047 appointments2023-12: 1,627 appointments2024-01: 2,273 appointments2024-02: 2,118 appointments2024-03: 2,337 appointments2024-04: 2,171 appointments2024-05: 2,089 appointments2024-06: 2,188 appointments2024-07: 2,406 appointments2024-08: 1,904 appointments2024-09: 2,266 appointments2024-10: 3,141 appointments2024-11: 2,236 appointments2024-12: 1,964 appointments2025-01: 2,376 appointments2025-02: 2,162 appointments2025-03: 2,351 appointments2025-04: 1,991 appointments2025-05: 1,929 appointments2025-06: 2,218 appointments2025-07: 2,294 appointments2025-08: 1,969 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082383414445472023-09: 355.7 appts per 1,000 patients2023-10: 368.1 appts per 1,000 patients2023-11: 337 appts per 1,000 patients2023-12: 267.8 appts per 1,000 patients2024-01: 374.2 appts per 1,000 patients2024-02: 348.6 appts per 1,000 patients2024-03: 384.7 appts per 1,000 patients2024-04: 357.4 appts per 1,000 patients2024-05: 343.9 appts per 1,000 patients2024-06: 360.2 appts per 1,000 patients2024-07: 396 appts per 1,000 patients2024-08: 313.4 appts per 1,000 patients2024-09: 373 appts per 1,000 patients2024-10: 517 appts per 1,000 patients2024-11: 368.1 appts per 1,000 patients2024-12: 323.3 appts per 1,000 patients2025-01: 391.1 appts per 1,000 patients2025-02: 355.9 appts per 1,000 patients2025-03: 387 appts per 1,000 patients2025-04: 327.7 appts per 1,000 patients2025-05: 317.5 appts per 1,000 patients2025-06: 365.1 appts per 1,000 patients2025-07: 377.6 appts per 1,000 patients2025-08: 324.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 47.9%September 2023 · 1 day: 6.4%September 2023 · 2–7 days: 14.5%September 2023 · 8–14 days: 21.2%September 2023 · 15–21 days: 8.6%September 2023 · 22–28 days: 1.2%September 2023 · > 28 days: 0.2%October 2023 · Same day: 47.7%October 2023 · 1 day: 6.4%October 2023 · 2–7 days: 16.6%October 2023 · 8–14 days: 17.0%October 2023 · 15–21 days: 6.4%October 2023 · 22–28 days: 2.3%October 2023 · > 28 days: 3.5%November 2023 · Same day: 51.5%November 2023 · 1 day: 5.4%November 2023 · 2–7 days: 20.9%November 2023 · 8–14 days: 18.9%November 2023 · 15–21 days: 2.8%November 2023 · 22–28 days: 0.5%December 2023 · Same day: 58.5%December 2023 · 1 day: 7.4%December 2023 · 2–7 days: 12.5%December 2023 · 8–14 days: 18.5%December 2023 · 15–21 days: 2.8%December 2023 · 22–28 days: 0.4%January 2024 · Same day: 51.7%January 2024 · 1 day: 8.0%January 2024 · 2–7 days: 20.6%January 2024 · 8–14 days: 13.9%January 2024 · 15–21 days: 4.7%January 2024 · 22–28 days: 1.1%February 2024 · Same day: 46.9%February 2024 · 1 day: 7.1%February 2024 · 2–7 days: 16.0%February 2024 · 8–14 days: 21.2%February 2024 · 15–21 days: 7.0%February 2024 · 22–28 days: 1.6%February 2024 · > 28 days: 0.3%March 2024 · Same day: 43.5%March 2024 · 1 day: 7.9%March 2024 · 2–7 days: 19.1%March 2024 · 8–14 days: 19.7%March 2024 · 15–21 days: 7.9%March 2024 · 22–28 days: 1.5%March 2024 · > 28 days: 0.4%April 2024 · Same day: 44.9%April 2024 · 1 day: 6.4%April 2024 · 2–7 days: 21.0%April 2024 · 8–14 days: 18.2%April 2024 · 15–21 days: 7.8%April 2024 · 22–28 days: 1.6%April 2024 · > 28 days: 0.2%May 2024 · Same day: 49.8%May 2024 · 1 day: 10.1%May 2024 · 2–7 days: 13.3%May 2024 · 8–14 days: 14.8%May 2024 · 15–21 days: 10.1%May 2024 · 22–28 days: 1.2%May 2024 · > 28 days: 0.7%June 2024 · Same day: 45.2%June 2024 · 1 day: 8.3%June 2024 · 2–7 days: 15.5%June 2024 · 8–14 days: 19.7%June 2024 · 15–21 days: 8.5%June 2024 · 22–28 days: 2.4%June 2024 · > 28 days: 0.4%July 2024 · Same day: 46.5%July 2024 · 1 day: 9.2%July 2024 · 2–7 days: 19.7%July 2024 · 8–14 days: 16.4%July 2024 · 15–21 days: 5.4%July 2024 · 22–28 days: 1.9%July 2024 · > 28 days: 0.9%August 2024 · Same day: 52.7%August 2024 · 1 day: 9.3%August 2024 · 2–7 days: 20.9%August 2024 · 8–14 days: 12.1%August 2024 · 15–21 days: 3.2%August 2024 · 22–28 days: 0.6%August 2024 · > 28 days: 1.2%September 2024 · Same day: 49.7%September 2024 · 1 day: 7.5%September 2024 · 2–7 days: 23.0%September 2024 · 8–14 days: 16.5%September 2024 · 15–21 days: 3.0%September 2024 · 22–28 days: 0.3%October 2024 · Same day: 45.9%October 2024 · 1 day: 8.8%October 2024 · 2–7 days: 17.8%October 2024 · 8–14 days: 16.0%October 2024 · 15–21 days: 9.9%October 2024 · 22–28 days: 1.3%October 2024 · > 28 days: 0.2%November 2024 · Same day: 45.3%November 2024 · 1 day: 6.2%November 2024 · 2–7 days: 17.9%November 2024 · 8–14 days: 12.8%November 2024 · 15–21 days: 12.0%November 2024 · 22–28 days: 4.7%November 2024 · > 28 days: 1.2%December 2024 · Same day: 48.2%December 2024 · 1 day: 7.6%December 2024 · 2–7 days: 24.2%December 2024 · 8–14 days: 13.6%December 2024 · 15–21 days: 4.1%December 2024 · 22–28 days: 1.5%December 2024 · > 28 days: 0.7%January 2025 · Same day: 42.8%January 2025 · 1 day: 8.3%January 2025 · 2–7 days: 30.9%January 2025 · 8–14 days: 12.4%January 2025 · 15–21 days: 4.2%January 2025 · 22–28 days: 1.2%January 2025 · > 28 days: 0.2%February 2025 · Same day: 43.2%February 2025 · 1 day: 9.0%February 2025 · 2–7 days: 28.6%February 2025 · 8–14 days: 14.1%February 2025 · 15–21 days: 3.2%February 2025 · 22–28 days: 0.9%February 2025 · > 28 days: 1.0%March 2025 · Same day: 41.9%March 2025 · 1 day: 9.1%March 2025 · 2–7 days: 27.7%March 2025 · 8–14 days: 17.8%March 2025 · 15–21 days: 2.7%March 2025 · 22–28 days: 0.7%March 2025 · > 28 days: 0.1%April 2025 · Same day: 47.4%April 2025 · 1 day: 8.8%April 2025 · 2–7 days: 23.1%April 2025 · 8–14 days: 14.6%April 2025 · 15–21 days: 5.0%April 2025 · 22–28 days: 0.6%April 2025 · > 28 days: 0.4%May 2025 · Same day: 44.0%May 2025 · 1 day: 8.8%May 2025 · 2–7 days: 21.0%May 2025 · 8–14 days: 18.5%May 2025 · 15–21 days: 6.2%May 2025 · 22–28 days: 1.1%May 2025 · > 28 days: 0.4%June 2025 · Same day: 43.4%June 2025 · 1 day: 7.3%June 2025 · 2–7 days: 21.0%June 2025 · 8–14 days: 21.6%June 2025 · 15–21 days: 6.0%June 2025 · 22–28 days: 0.7%June 2025 · > 28 days: 0.1%July 2025 · Same day: 43.7%July 2025 · 1 day: 8.8%July 2025 · 2–7 days: 20.7%July 2025 · 8–14 days: 17.6%July 2025 · 15–21 days: 7.0%July 2025 · 22–28 days: 1.8%July 2025 · > 28 days: 0.4%August 2025 · Same day: 44.4%August 2025 · 1 day: 6.9%August 2025 · 2–7 days: 19.3%August 2025 · 8–14 days: 19.0%August 2025 · 15–21 days: 7.0%August 2025 · 22–28 days: 2.5%August 2025 · > 28 days: 0.8%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 40/100
  • Moderate demand
  • Elevated DNA rate (8%)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1%
Face-to-face %-1.1%
Telephone %+0.6%
Same-day %+0.1%
Appts per 1K-1%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage dropped to 66.3%, which is below the practice's trailing average of 70%. This is a notable decrease and could indicate a shift in patient preferences or operational changes.

Several trends are worth noting. The video appointment percentage increased by 40% in 2025-08, following a 300% jump in 2025-06. This suggests a growing preference for video consultations. Additionally, the DNA rate has been decreasing, with a significant drop of 31.8% in 2024-03.

To investigate these trends, review the video appointment scheduling process to understand the uptake. Also, verify if the DNA rate decrease is due to improved patient communication or other factors.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (4)

f2fPct2025-08
value 66.3 · avg 70 ± 1.5
total2024-10
value 3141 · avg 2138.5 ± 201.3
dnaRate2024-02
value 13.2 · avg 7.4 ± 1.5
sameDayPct2023-12
value 58.5 · avg 50.8 ± 3.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
2 → 2.8 (+40%)
videoPct2025-06
0.4 → 1.6 (+300%)
dnaRate2024-03
13.2 → 9 (-31.8%)
dnaRate2024-02
8.5 → 13.2 (+55.3%)
dnaRate2024-01
6.4 → 8.5 (+32.8%)
dnaRate2023-12
10.5 → 6.4 (-39%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2016-09-13 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2016-09-13.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

2

Nurse FTE

0

Direct Patient Care FTE

0

Admin FTE

6.38

1 practices reporting · 100.0% coverage

Staff group mix

GP2.0 FTE · 24%
Nurse0.0 FTE · 0%
Direct Patient Care0.0 FTE · 0%
Admin6.4 FTE · 76%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP2.00 FTE · 2 headcount
Partner2.00 FTE (100%) · 2 hc
Admin / Non-clinical6.38 FTE · 9 headcount
Management1.00 FTE (16%) · 1 hc
Reception / Admin5.14 FTE (81%) · 7 hc
Other0.24 FTE (4%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030257GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 0 FTENurse · 2024-11: 0 FTENurse · 2024-12: 0 FTENurse · 2025-01: 0 FTENurse · 2025-02: 0 FTENurse · 2025-03: 0 FTENurse · 2025-04: 0 FTENurse · 2025-05: 0 FTENurse · 2025-06: 0 FTENurse · 2025-07: 0 FTENurse · 2025-08: 0 FTENurse · 2025-09: 0 FTENurse · 2025-10: 0 FTENurse · 2025-11: 0 FTENurse · 2025-12: 0 FTENurse · 2026-01: 0 FTENurse · 2026-02: 0 FTENurse · 2026-03: 0 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 6 FTEAdmin · 2024-04: 6 FTEAdmin · 2024-05: 6 FTEAdmin · 2024-06: 6 FTEAdmin · 2024-07: 6 FTEAdmin · 2024-08: 6 FTEAdmin · 2024-09: 6 FTEAdmin · 2024-10: 6 FTEAdmin · 2024-11: 6 FTEAdmin · 2024-12: 6 FTEAdmin · 2025-01: 6 FTEAdmin · 2025-02: 6 FTEAdmin · 2025-03: 6 FTEAdmin · 2025-04: 6 FTEAdmin · 2025-05: 6 FTEAdmin · 2025-06: 6 FTEAdmin · 2025-07: 6 FTEAdmin · 2025-08: 6 FTEAdmin · 2025-09: 6 FTEAdmin · 2025-10: 6 FTEAdmin · 2025-11: 6 FTEAdmin · 2025-12: 6 FTEAdmin · 2026-01: 6 FTEAdmin · 2026-02: 6 FTEAdmin · 2026-03: 6 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good83.5%
Phone easy40.0%
Website easy86.4%
100.0% coverage

Prescribing volume

1.32

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.