GP Practice

Jai Medical Centre

E83038

Compare to

Registered patients

8,910

NHS Digital list size

GP FTE

0.24

NHS Digital workforce

Patients per GP FTE

37,125

Items per patient

1.87

prescribing volume

GPPS overall good

63.5%

patient experience

Access KPIs · August 2025

Same-day %

53.2%

Month: August 2025

Appts per 1K patients

680

all bookings (incl. triage)

Patient contacts per 1K

672

F2F + phone + video only

28+ day backlog

0.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face33.0%
Telephone30.6%
Video / online35.2%
Triage4.5%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %53.2%43.0%+10.2%
Face-to-face %33.0%58.4%-25.4%
Telephone %30.6%21.9%+8.7%
Appts per 1K680.2479.7+200.5
Triage %4.5%8.7%-4.2%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080285685Same-day % · 2023-09: 58.5%Same-day % · 2023-10: 60.2%Same-day % · 2023-11: 55.7%Same-day % · 2023-12: 53.7%Same-day % · 2024-01: 51.0%Same-day % · 2024-02: 49.2%Same-day % · 2024-03: 48.1%Same-day % · 2024-04: 55.7%Same-day % · 2024-05: 53.5%Same-day % · 2024-06: 51.2%Same-day % · 2024-07: 47.5%Same-day % · 2024-08: 44.4%Same-day % · 2024-09: 48.7%Same-day % · 2024-10: 47.8%Same-day % · 2024-11: 50.6%Same-day % · 2024-12: 50.6%Same-day % · 2025-01: 48.2%Same-day % · 2025-02: 48.9%Same-day % · 2025-03: 43.7%Same-day % · 2025-04: 45.0%Same-day % · 2025-05: 47.2%Same-day % · 2025-06: 47.8%Same-day % · 2025-07: 44.4%Same-day % · 2025-08: 53.2%F2F % · 2023-09: 67.9%F2F % · 2023-10: 71.7%F2F % · 2023-11: 67.7%F2F % · 2023-12: 69.2%F2F % · 2024-01: 63.2%F2F % · 2024-02: 65.2%F2F % · 2024-03: 69.2%F2F % · 2024-04: 75.6%F2F % · 2024-05: 75.0%F2F % · 2024-06: 59.5%F2F % · 2024-07: 50.1%F2F % · 2024-08: 47.2%F2F % · 2024-09: 47.3%F2F % · 2024-10: 45.4%F2F % · 2024-11: 42.5%F2F % · 2024-12: 42.0%F2F % · 2025-01: 40.1%F2F % · 2025-02: 35.6%F2F % · 2025-03: 36.5%F2F % · 2025-04: 37.3%F2F % · 2025-05: 36.6%F2F % · 2025-06: 36.8%F2F % · 2025-07: 35.8%F2F % · 2025-08: 33.0%Phone % · 2023-09: 28.8%Phone % · 2023-10: 25.3%Phone % · 2023-11: 28.9%Phone % · 2023-12: 28.0%Phone % · 2024-01: 33.8%Phone % · 2024-02: 31.9%Phone % · 2024-03: 28.6%Phone % · 2024-04: 21.0%Phone % · 2024-05: 21.1%Phone % · 2024-06: 22.8%Phone % · 2024-07: 25.8%Phone % · 2024-08: 28.2%Phone % · 2024-09: 29.4%Phone % · 2024-10: 26.0%Phone % · 2024-11: 26.1%Phone % · 2024-12: 27.1%Phone % · 2025-01: 25.8%Phone % · 2025-02: 32.1%Phone % · 2025-03: 30.4%Phone % · 2025-04: 30.7%Phone % · 2025-05: 30.4%Phone % · 2025-06: 28.4%Phone % · 2025-07: 27.9%Phone % · 2025-08: 30.6%Video % · 2023-09: 0.8%Video % · 2023-10: 0.9%Video % · 2023-11: 0.9%Video % · 2023-12: 0.6%Video % · 2024-01: 1.0%Video % · 2024-02: 0.7%Video % · 2024-03: 0.0%Video % · 2024-04: 0.8%Video % · 2024-05: 0.8%Video % · 2024-06: 11.9%Video % · 2024-07: 19.9%Video % · 2024-08: 20.4%Video % · 2024-09: 18.5%Video % · 2024-10: 24.5%Video % · 2024-11: 25.7%Video % · 2024-12: 30.1%Video % · 2025-01: 33.7%Video % · 2025-02: 31.8%Video % · 2025-03: 33.1%Video % · 2025-04: 31.9%Video % · 2025-05: 32.8%Video % · 2025-06: 34.6%Video % · 2025-07: 35.4%Video % · 2025-08: 35.2%Triage % · 2023-09: 21.9%Triage % · 2023-10: 23.3%Triage % · 2023-11: 17.3%Triage % · 2023-12: 20.2%Triage % · 2024-01: 19.4%Triage % · 2024-02: 18.6%Triage % · 2024-03: 4.7%Triage % · 2024-04: 0.5%Triage % · 2024-05: 0.7%Triage % · 2024-06: 0.6%Triage % · 2024-07: 1.9%Triage % · 2024-08: 3.7%Triage % · 2024-09: 3.4%Triage % · 2024-10: 5.5%Triage % · 2024-11: 5.5%Triage % · 2024-12: 5.6%Triage % · 2025-01: 7.7%Triage % · 2025-02: 6.1%Triage % · 2025-03: 6.3%Triage % · 2025-04: 4.8%Triage % · 2025-05: 6.1%Triage % · 2025-06: 4.8%Triage % · 2025-07: 4.0%Triage % · 2025-08: 4.5%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-085,4556,8738,2919,7092023-09: 7,146 appointments2023-10: 7,926 appointments2023-11: 7,988 appointments2023-12: 7,484 appointments2024-01: 9,297 appointments2024-02: 8,673 appointments2024-03: 7,518 appointments2024-04: 7,464 appointments2024-05: 7,457 appointments2024-06: 6,999 appointments2024-07: 7,184 appointments2024-08: 5,867 appointments2024-09: 6,970 appointments2024-10: 7,796 appointments2024-11: 6,509 appointments2024-12: 6,362 appointments2025-01: 6,150 appointments2025-02: 6,645 appointments2025-03: 7,007 appointments2025-04: 6,748 appointments2025-05: 6,622 appointments2025-06: 6,862 appointments2025-07: 7,280 appointments2025-08: 6,061 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-086127719301,0902023-09: 802 appts per 1,000 patients2023-10: 889.6 appts per 1,000 patients2023-11: 896.5 appts per 1,000 patients2023-12: 840 appts per 1,000 patients2024-01: 1,043.4 appts per 1,000 patients2024-02: 973.4 appts per 1,000 patients2024-03: 843.8 appts per 1,000 patients2024-04: 837.7 appts per 1,000 patients2024-05: 836.9 appts per 1,000 patients2024-06: 785.5 appts per 1,000 patients2024-07: 806.3 appts per 1,000 patients2024-08: 658.5 appts per 1,000 patients2024-09: 782.3 appts per 1,000 patients2024-10: 875 appts per 1,000 patients2024-11: 730.5 appts per 1,000 patients2024-12: 714 appts per 1,000 patients2025-01: 690.2 appts per 1,000 patients2025-02: 745.8 appts per 1,000 patients2025-03: 786.4 appts per 1,000 patients2025-04: 757.4 appts per 1,000 patients2025-05: 743.2 appts per 1,000 patients2025-06: 770.1 appts per 1,000 patients2025-07: 817.1 appts per 1,000 patients2025-08: 680.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 58.5%September 2023 · 1 day: 14.1%September 2023 · 2–7 days: 23.1%September 2023 · 8–14 days: 3.4%September 2023 · 15–21 days: 0.5%September 2023 · 22–28 days: 0.1%September 2023 · > 28 days: 0.2%October 2023 · Same day: 60.2%October 2023 · 1 day: 13.3%October 2023 · 2–7 days: 21.8%October 2023 · 8–14 days: 3.9%October 2023 · 15–21 days: 0.6%October 2023 · 22–28 days: 0.2%November 2023 · Same day: 55.7%November 2023 · 1 day: 18.6%November 2023 · 2–7 days: 21.7%November 2023 · 8–14 days: 3.1%November 2023 · 15–21 days: 0.5%November 2023 · 22–28 days: 0.3%November 2023 · > 28 days: 0.1%December 2023 · Same day: 53.7%December 2023 · 1 day: 16.8%December 2023 · 2–7 days: 23.9%December 2023 · 8–14 days: 4.6%December 2023 · 15–21 days: 0.8%December 2023 · 22–28 days: 0.2%December 2023 · > 28 days: 0.1%January 2024 · Same day: 51.0%January 2024 · 1 day: 18.9%January 2024 · 2–7 days: 24.6%January 2024 · 8–14 days: 4.5%January 2024 · 15–21 days: 0.8%January 2024 · 22–28 days: 0.2%January 2024 · > 28 days: 0.1%February 2024 · Same day: 49.2%February 2024 · 1 day: 18.3%February 2024 · 2–7 days: 26.0%February 2024 · 8–14 days: 5.6%February 2024 · 15–21 days: 0.6%February 2024 · 22–28 days: 0.1%February 2024 · > 28 days: 0.1%March 2024 · Same day: 48.1%March 2024 · 1 day: 20.7%March 2024 · 2–7 days: 24.8%March 2024 · 8–14 days: 5.1%March 2024 · 15–21 days: 0.9%March 2024 · 22–28 days: 0.3%March 2024 · > 28 days: 0.1%April 2024 · Same day: 55.7%April 2024 · 1 day: 16.7%April 2024 · 2–7 days: 22.4%April 2024 · 8–14 days: 4.3%April 2024 · 15–21 days: 0.6%April 2024 · 22–28 days: 0.2%May 2024 · Same day: 53.5%May 2024 · 1 day: 19.3%May 2024 · 2–7 days: 23.0%May 2024 · 8–14 days: 3.6%May 2024 · 15–21 days: 0.5%May 2024 · 22–28 days: 0.1%May 2024 · > 28 days: 0.1%June 2024 · Same day: 51.2%June 2024 · 1 day: 18.0%June 2024 · 2–7 days: 25.7%June 2024 · 8–14 days: 3.8%June 2024 · 15–21 days: 0.9%June 2024 · 22–28 days: 0.4%July 2024 · Same day: 47.5%July 2024 · 1 day: 20.1%July 2024 · 2–7 days: 26.3%July 2024 · 8–14 days: 4.8%July 2024 · 15–21 days: 1.1%July 2024 · 22–28 days: 0.3%August 2024 · Same day: 44.4%August 2024 · 1 day: 20.4%August 2024 · 2–7 days: 26.6%August 2024 · 8–14 days: 7.5%August 2024 · 15–21 days: 1.1%August 2024 · 22–28 days: 0.1%September 2024 · Same day: 48.7%September 2024 · 1 day: 18.0%September 2024 · 2–7 days: 27.6%September 2024 · 8–14 days: 4.7%September 2024 · 15–21 days: 0.7%September 2024 · 22–28 days: 0.2%September 2024 · > 28 days: 0.1%October 2024 · Same day: 47.8%October 2024 · 1 day: 19.0%October 2024 · 2–7 days: 27.7%October 2024 · 8–14 days: 4.2%October 2024 · 15–21 days: 0.9%October 2024 · 22–28 days: 0.3%November 2024 · Same day: 50.6%November 2024 · 1 day: 18.9%November 2024 · 2–7 days: 26.8%November 2024 · 8–14 days: 3.0%November 2024 · 15–21 days: 0.4%November 2024 · 22–28 days: 0.2%December 2024 · Same day: 50.6%December 2024 · 1 day: 16.8%December 2024 · 2–7 days: 28.3%December 2024 · 8–14 days: 3.9%December 2024 · 15–21 days: 0.3%January 2025 · Same day: 48.2%January 2025 · 1 day: 19.5%January 2025 · 2–7 days: 29.1%January 2025 · 8–14 days: 2.7%January 2025 · 15–21 days: 0.5%February 2025 · Same day: 48.9%February 2025 · 1 day: 18.7%February 2025 · 2–7 days: 29.2%February 2025 · 8–14 days: 3.0%February 2025 · 15–21 days: 0.2%March 2025 · Same day: 43.7%March 2025 · 1 day: 18.6%March 2025 · 2–7 days: 31.7%March 2025 · 8–14 days: 4.7%March 2025 · 15–21 days: 1.0%March 2025 · 22–28 days: 0.2%April 2025 · Same day: 45.0%April 2025 · 1 day: 19.6%April 2025 · 2–7 days: 28.4%April 2025 · 8–14 days: 5.5%April 2025 · 15–21 days: 0.9%April 2025 · 22–28 days: 0.4%April 2025 · > 28 days: 0.2%May 2025 · Same day: 47.2%May 2025 · 1 day: 16.7%May 2025 · 2–7 days: 31.9%May 2025 · 8–14 days: 3.8%May 2025 · 15–21 days: 0.2%May 2025 · 22–28 days: 0.1%June 2025 · Same day: 47.8%June 2025 · 1 day: 17.2%June 2025 · 2–7 days: 31.3%June 2025 · 8–14 days: 3.4%June 2025 · 15–21 days: 0.2%July 2025 · Same day: 44.4%July 2025 · 1 day: 20.8%July 2025 · 2–7 days: 30.9%July 2025 · 8–14 days: 3.3%July 2025 · 15–21 days: 0.4%July 2025 · 22–28 days: 0.1%August 2025 · Same day: 53.2%August 2025 · 1 day: 19.3%August 2025 · 2–7 days: 24.1%August 2025 · 8–14 days: 2.9%August 2025 · 15–21 days: 0.3%August 2025 · 22–28 days: 0.1%August 2025 · > 28 days: 0.1%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 41/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.2%
Face-to-face %-1.7%
Telephone %-0.9%
Same-day %+2.8%
Appts per 1K-1.2%
Triage %-7.3%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the most notable figure is the DNA rate, which has dropped to 2.4% from a trailing average of 3.4%. This is a significant decrease and could indicate improved patient attendance or changes in how DNAs are recorded.

Several trends are worth monitoring. The DNA rate has dropped by 33.3% from last month, which could suggest a shift in patient behavior or a change in how DNAs are managed. The same-day appointment percentage has increased to 53.2%, up from 47.3% on average, indicating a possible increase in urgent care needs or changes in appointment scheduling.

To investigate these changes, review the DNA rate to confirm if there have been any changes in recording practices or patient communication. Also, look into the increase in same-day appointments to understand if it aligns with any operational changes or increased demand for urgent care.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-08
value 53.2 · avg 47.3 ± 2.3
dnaRate2025-08
value 2.4 · avg 3.4 ± 0.5
sameDayPct2025-03
value 43.7 · avg 49.6 ± 2.8
dnaRate2024-11
value 2.7 · avg 4.7 ± 0.7
f2fPct2024-09
value 47.3 · avg 65.1 ± 8.6
sameDayPct2024-08
value 44.4 · avg 53.7 ± 4.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-08
3.6 → 2.4 (-33.3%)
triagePct2025-01
5.6 → 7.7 (+37.4%)
videoPct2024-10
18.5 → 24.5 (+32.4%)
triagePct2024-10
3.4 → 5.5 (+63.5%)
triagePct2024-08
1.9 → 3.7 (+96.8%)
videoPct2024-07
11.9 → 19.9 (+67.2%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2017-06-22 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2017-06-22.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

0.24

Nurse FTE

1.64

Direct Patient Care FTE

6

Admin FTE

17.56

1 practices reporting · 100.0% coverage

Staff group mix

GP0.2 FTE · 1%
Nurse1.6 FTE · 6%
Direct Patient Care6.0 FTE · 24%
Admin17.6 FTE · 69%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP0.24 FTE · 1 headcount
Partner0.24 FTE (100%) · 1 hc
Nurses1.64 FTE · 2 headcount
Practice Nurse1.64 FTE (100%) · 2 hc
Admin / Non-clinical17.57 FTE · 21 headcount
Management4.67 FTE (27%) · 5 hc
Reception / Admin7.87 FTE (45%) · 8 hc
Other5.03 FTE (29%) · 8 hc
Direct Patient Care6.00 FTE · 6 headcount
Pharmacist1.07 FTE (18%) · 1 hc
HCA / Nursing Assistant4.13 FTE (69%) · 4 hc
Other0.80 FTE (13%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03081624GP · 2024-03: 0 FTEGP · 2024-04: 0 FTEGP · 2024-05: 0 FTEGP · 2024-06: 0 FTEGP · 2024-07: 0 FTEGP · 2024-08: 0 FTEGP · 2024-09: 0 FTEGP · 2024-10: 0 FTEGP · 2024-11: 0 FTEGP · 2024-12: 0 FTEGP · 2025-01: 0 FTEGP · 2025-02: 0 FTEGP · 2025-03: 0 FTEGP · 2025-04: 0 FTEGP · 2025-05: 0 FTEGP · 2025-06: 0 FTEGP · 2025-07: 0 FTEGP · 2025-08: 0 FTEGP · 2025-09: 0 FTEGP · 2025-10: 0 FTEGP · 2025-11: 0 FTEGP · 2025-12: 0 FTEGP · 2026-01: 0 FTEGP · 2026-02: 0 FTEGP · 2026-03: 0 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 8 FTEDPC · 2024-04: 6 FTEDPC · 2024-05: 6 FTEDPC · 2024-06: 6 FTEDPC · 2024-07: 6 FTEDPC · 2024-08: 6 FTEDPC · 2024-09: 5 FTEDPC · 2024-10: 5 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 7 FTEDPC · 2025-01: 7 FTEDPC · 2025-02: 7 FTEDPC · 2025-03: 7 FTEDPC · 2025-04: 7 FTEDPC · 2025-05: 7 FTEDPC · 2025-06: 7 FTEDPC · 2025-07: 7 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 6 FTEDPC · 2025-10: 6 FTEDPC · 2025-11: 6 FTEDPC · 2025-12: 6 FTEDPC · 2026-01: 6 FTEDPC · 2026-02: 6 FTEDPC · 2026-03: 6 FTEAdmin · 2024-03: 18 FTEAdmin · 2024-04: 18 FTEAdmin · 2024-05: 18 FTEAdmin · 2024-06: 18 FTEAdmin · 2024-07: 17 FTEAdmin · 2024-08: 17 FTEAdmin · 2024-09: 17 FTEAdmin · 2024-10: 18 FTEAdmin · 2024-11: 18 FTEAdmin · 2024-12: 18 FTEAdmin · 2025-01: 18 FTEAdmin · 2025-02: 17 FTEAdmin · 2025-03: 17 FTEAdmin · 2025-04: 21 FTEAdmin · 2025-05: 21 FTEAdmin · 2025-06: 20 FTEAdmin · 2025-07: 20 FTEAdmin · 2025-08: 19 FTEAdmin · 2025-09: 18 FTEAdmin · 2025-10: 18 FTEAdmin · 2025-11: 18 FTEAdmin · 2025-12: 19 FTEAdmin · 2026-01: 18 FTEAdmin · 2026-02: 18 FTEAdmin · 2026-03: 18 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good63.5%
Phone easy25.6%
Website easy73.9%
100.0% coverage

Prescribing volume

1.87

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.