GP Practice

William Fisher Med.Ctr.

F81130

Compare to

Registered patients

5,974

NHS Digital list size

GP FTE

2.39

NHS Digital workforce

Patients per GP FTE

2,500

Items per patient

2.15

prescribing volume

GPPS overall good

90.2%

patient experience

Access KPIs · August 2025

Same-day %

32.3%

Month: August 2025

Appts per 1K patients

543

all bookings (incl. triage)

Patient contacts per 1K

536

F2F + phone + video only

28+ day backlog

3.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face93.5%
Telephone4.4%
Video / online0.7%
Triage0.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %32.3%43.0%-10.7%
Face-to-face %93.5%58.4%+35.1%
Telephone %4.4%21.9%-17.5%
Appts per 1K543.0479.7+63.3
Triage %0.2%8.7%-8.5%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-0803773110Same-day % · 2023-09: 32.0%Same-day % · 2023-10: 27.3%Same-day % · 2023-11: 30.1%Same-day % · 2023-12: 34.6%Same-day % · 2024-01: 34.2%Same-day % · 2024-02: 31.7%Same-day % · 2024-03: 32.1%Same-day % · 2024-04: 30.6%Same-day % · 2024-05: 29.8%Same-day % · 2024-06: 30.9%Same-day % · 2024-07: 29.9%Same-day % · 2024-08: 29.8%Same-day % · 2024-09: 29.7%Same-day % · 2024-10: 27.7%Same-day % · 2024-11: 26.5%Same-day % · 2024-12: 31.6%Same-day % · 2025-01: 32.0%Same-day % · 2025-02: 34.7%Same-day % · 2025-03: 35.3%Same-day % · 2025-04: 31.7%Same-day % · 2025-05: 31.8%Same-day % · 2025-06: 31.1%Same-day % · 2025-07: 32.4%Same-day % · 2025-08: 32.3%F2F % · 2023-09: 97.3%F2F % · 2023-10: 97.2%F2F % · 2023-11: 97.2%F2F % · 2023-12: 97.4%F2F % · 2024-01: 96.7%F2F % · 2024-02: 95.9%F2F % · 2024-03: 96.8%F2F % · 2024-04: 97.3%F2F % · 2024-05: 97.8%F2F % · 2024-06: 97.3%F2F % · 2024-07: 96.2%F2F % · 2024-08: 97.2%F2F % · 2024-09: 96.1%F2F % · 2024-10: 95.1%F2F % · 2024-11: 95.4%F2F % · 2024-12: 95.6%F2F % · 2025-01: 94.0%F2F % · 2025-02: 94.6%F2F % · 2025-03: 94.0%F2F % · 2025-04: 93.8%F2F % · 2025-05: 94.8%F2F % · 2025-06: 92.8%F2F % · 2025-07: 94.7%F2F % · 2025-08: 93.5%Phone % · 2023-09: 1.2%Phone % · 2023-10: 1.4%Phone % · 2023-11: 1.2%Phone % · 2023-12: 1.4%Phone % · 2024-01: 1.2%Phone % · 2024-02: 1.4%Phone % · 2024-03: 2.1%Phone % · 2024-04: 1.1%Phone % · 2024-05: 1.3%Phone % · 2024-06: 1.5%Phone % · 2024-07: 1.6%Phone % · 2024-08: 1.7%Phone % · 2024-09: 2.5%Phone % · 2024-10: 2.2%Phone % · 2024-11: 2.5%Phone % · 2024-12: 2.6%Phone % · 2025-01: 3.8%Phone % · 2025-02: 4.0%Phone % · 2025-03: 5.0%Phone % · 2025-04: 3.6%Phone % · 2025-05: 3.6%Phone % · 2025-06: 4.1%Phone % · 2025-07: 4.2%Phone % · 2025-08: 4.4%Video % · 2023-09: 0.7%Video % · 2023-10: 0.5%Video % · 2023-11: 0.5%Video % · 2023-12: 0.7%Video % · 2024-01: 0.6%Video % · 2024-02: 0.8%Video % · 2024-03: 0.5%Video % · 2024-04: 0.6%Video % · 2024-05: 0.5%Video % · 2024-06: 0.5%Video % · 2024-07: 0.7%Video % · 2024-08: 0.4%Video % · 2024-09: 0.7%Video % · 2024-10: 0.5%Video % · 2024-11: 0.6%Video % · 2024-12: 0.6%Video % · 2025-01: 0.7%Video % · 2025-02: 0.4%Video % · 2025-03: 0.5%Video % · 2025-04: 0.6%Video % · 2025-05: 0.8%Video % · 2025-06: 0.9%Video % · 2025-07: 0.7%Video % · 2025-08: 0.7%Triage % · 2023-09: 0.1%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.2%Triage % · 2025-06: 0.2%Triage % · 2025-07: 0.2%Triage % · 2025-08: 0.2%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,9463,3463,7454,1452023-09: 3,131 appointments2023-10: 4,029 appointments2023-11: 3,653 appointments2023-12: 3,062 appointments2024-01: 3,782 appointments2024-02: 3,194 appointments2024-03: 3,238 appointments2024-04: 3,360 appointments2024-05: 3,280 appointments2024-06: 3,156 appointments2024-07: 3,523 appointments2024-08: 3,069 appointments2024-09: 3,345 appointments2024-10: 3,887 appointments2024-11: 3,664 appointments2024-12: 3,114 appointments2025-01: 3,823 appointments2025-02: 3,201 appointments2025-03: 3,274 appointments2025-04: 3,167 appointments2025-05: 3,391 appointments2025-06: 3,524 appointments2025-07: 3,671 appointments2025-08: 3,244 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-084935606276942023-09: 524.1 appts per 1,000 patients2023-10: 674.4 appts per 1,000 patients2023-11: 611.5 appts per 1,000 patients2023-12: 512.6 appts per 1,000 patients2024-01: 633.1 appts per 1,000 patients2024-02: 534.7 appts per 1,000 patients2024-03: 542 appts per 1,000 patients2024-04: 562.4 appts per 1,000 patients2024-05: 549 appts per 1,000 patients2024-06: 528.3 appts per 1,000 patients2024-07: 589.7 appts per 1,000 patients2024-08: 513.7 appts per 1,000 patients2024-09: 559.9 appts per 1,000 patients2024-10: 650.7 appts per 1,000 patients2024-11: 613.3 appts per 1,000 patients2024-12: 521.3 appts per 1,000 patients2025-01: 639.9 appts per 1,000 patients2025-02: 535.8 appts per 1,000 patients2025-03: 548 appts per 1,000 patients2025-04: 530.1 appts per 1,000 patients2025-05: 567.6 appts per 1,000 patients2025-06: 589.9 appts per 1,000 patients2025-07: 614.5 appts per 1,000 patients2025-08: 543 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 32.0%September 2023 · 1 day: 4.6%September 2023 · 2–7 days: 22.6%September 2023 · 8–14 days: 22.8%September 2023 · 15–21 days: 9.8%September 2023 · 22–28 days: 4.9%September 2023 · > 28 days: 3.3%October 2023 · Same day: 27.3%October 2023 · 1 day: 4.6%October 2023 · 2–7 days: 22.7%October 2023 · 8–14 days: 21.0%October 2023 · 15–21 days: 12.6%October 2023 · 22–28 days: 8.4%October 2023 · > 28 days: 3.4%November 2023 · Same day: 30.1%November 2023 · 1 day: 6.9%November 2023 · 2–7 days: 20.7%November 2023 · 8–14 days: 20.7%November 2023 · 15–21 days: 11.0%November 2023 · 22–28 days: 6.4%November 2023 · > 28 days: 4.2%December 2023 · Same day: 34.6%December 2023 · 1 day: 5.6%December 2023 · 2–7 days: 17.9%December 2023 · 8–14 days: 20.2%December 2023 · 15–21 days: 11.2%December 2023 · 22–28 days: 6.0%December 2023 · > 28 days: 4.4%January 2024 · Same day: 34.2%January 2024 · 1 day: 6.5%January 2024 · 2–7 days: 30.2%January 2024 · 8–14 days: 14.1%January 2024 · 15–21 days: 6.3%January 2024 · 22–28 days: 5.5%January 2024 · > 28 days: 3.2%February 2024 · Same day: 31.7%February 2024 · 1 day: 5.3%February 2024 · 2–7 days: 26.8%February 2024 · 8–14 days: 21.2%February 2024 · 15–21 days: 5.6%February 2024 · 22–28 days: 5.7%February 2024 · > 28 days: 3.7%March 2024 · Same day: 32.1%March 2024 · 1 day: 4.7%March 2024 · 2–7 days: 20.7%March 2024 · 8–14 days: 23.9%March 2024 · 15–21 days: 8.4%March 2024 · 22–28 days: 6.8%March 2024 · > 28 days: 3.4%April 2024 · Same day: 30.6%April 2024 · 1 day: 4.0%April 2024 · 2–7 days: 19.4%April 2024 · 8–14 days: 23.2%April 2024 · 15–21 days: 12.3%April 2024 · 22–28 days: 6.5%April 2024 · > 28 days: 4.1%May 2024 · Same day: 29.8%May 2024 · 1 day: 6.5%May 2024 · 2–7 days: 24.6%May 2024 · 8–14 days: 21.7%May 2024 · 15–21 days: 7.9%May 2024 · 22–28 days: 6.2%May 2024 · > 28 days: 3.3%June 2024 · Same day: 30.9%June 2024 · 1 day: 8.5%June 2024 · 2–7 days: 27.2%June 2024 · 8–14 days: 17.3%June 2024 · 15–21 days: 7.9%June 2024 · 22–28 days: 5.1%June 2024 · > 28 days: 3.2%July 2024 · Same day: 29.9%July 2024 · 1 day: 7.4%July 2024 · 2–7 days: 32.8%July 2024 · 8–14 days: 16.2%July 2024 · 15–21 days: 6.5%July 2024 · 22–28 days: 5.4%July 2024 · > 28 days: 1.8%August 2024 · Same day: 29.8%August 2024 · 1 day: 6.2%August 2024 · 2–7 days: 21.9%August 2024 · 8–14 days: 25.1%August 2024 · 15–21 days: 7.6%August 2024 · 22–28 days: 6.0%August 2024 · > 28 days: 3.5%September 2024 · Same day: 29.7%September 2024 · 1 day: 5.4%September 2024 · 2–7 days: 29.3%September 2024 · 8–14 days: 23.2%September 2024 · 15–21 days: 6.1%September 2024 · 22–28 days: 4.3%September 2024 · > 28 days: 2.1%October 2024 · Same day: 27.7%October 2024 · 1 day: 6.3%October 2024 · 2–7 days: 36.0%October 2024 · 8–14 days: 20.0%October 2024 · 15–21 days: 4.6%October 2024 · 22–28 days: 3.9%October 2024 · > 28 days: 1.4%November 2024 · Same day: 26.5%November 2024 · 1 day: 3.9%November 2024 · 2–7 days: 30.5%November 2024 · 8–14 days: 24.6%November 2024 · 15–21 days: 7.9%November 2024 · 22–28 days: 4.4%November 2024 · > 28 days: 2.2%December 2024 · Same day: 31.6%December 2024 · 1 day: 3.4%December 2024 · 2–7 days: 18.9%December 2024 · 8–14 days: 30.4%December 2024 · 15–21 days: 8.6%December 2024 · 22–28 days: 5.6%December 2024 · > 28 days: 1.4%January 2025 · Same day: 32.0%January 2025 · 1 day: 6.0%January 2025 · 2–7 days: 31.0%January 2025 · 8–14 days: 16.7%January 2025 · 15–21 days: 8.2%January 2025 · 22–28 days: 4.4%January 2025 · > 28 days: 1.8%February 2025 · Same day: 34.7%February 2025 · 1 day: 6.5%February 2025 · 2–7 days: 24.4%February 2025 · 8–14 days: 21.8%February 2025 · 15–21 days: 6.7%February 2025 · 22–28 days: 4.2%February 2025 · > 28 days: 1.6%March 2025 · Same day: 35.3%March 2025 · 1 day: 3.6%March 2025 · 2–7 days: 16.4%March 2025 · 8–14 days: 25.7%March 2025 · 15–21 days: 11.5%March 2025 · 22–28 days: 5.6%March 2025 · > 28 days: 1.7%April 2025 · Same day: 31.7%April 2025 · 1 day: 3.1%April 2025 · 2–7 days: 12.4%April 2025 · 8–14 days: 27.8%April 2025 · 15–21 days: 14.9%April 2025 · 22–28 days: 6.9%April 2025 · > 28 days: 3.3%May 2025 · Same day: 31.8%May 2025 · 1 day: 3.1%May 2025 · 2–7 days: 10.8%May 2025 · 8–14 days: 24.8%May 2025 · 15–21 days: 18.2%May 2025 · 22–28 days: 7.8%May 2025 · > 28 days: 3.5%June 2025 · Same day: 31.1%June 2025 · 1 day: 4.7%June 2025 · 2–7 days: 13.4%June 2025 · 8–14 days: 30.0%June 2025 · 15–21 days: 11.2%June 2025 · 22–28 days: 7.0%June 2025 · > 28 days: 2.7%July 2025 · Same day: 32.4%July 2025 · 1 day: 3.5%July 2025 · 2–7 days: 23.1%July 2025 · 8–14 days: 24.5%July 2025 · 15–21 days: 7.9%July 2025 · 22–28 days: 6.3%July 2025 · > 28 days: 2.3%August 2025 · Same day: 32.3%August 2025 · 1 day: 3.2%August 2025 · 2–7 days: 13.7%August 2025 · 8–14 days: 30.8%August 2025 · 15–21 days: 10.2%August 2025 · 22–28 days: 6.7%August 2025 · > 28 days: 3.2%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 56/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+1.3%
Face-to-face %-0.1%
Telephone %-0.5%
Same-day %-1.2%
Appts per 1K+1.3%
Triage %+33.9%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in total appointments per 1,000 patients, rising to 543 from the trailing average. The same-day appointment percentage has decreased slightly, while the video appointment percentage has increased significantly. The triage percentage has also seen a substantial rise, with a 553.8% increase in May.

Several trends and step changes are worth noting. The video appointment percentage increased by 33.3% in May, while the phone appointment percentage increased by 46.2% in January. The DNA rate saw a significant decrease of 34.7% in January and a 44.1% increase in December. The triage percentage has also seen a significant increase, with a 553.8% increase in May.

To investigate these changes, the practice manager should review the shift in phone-mix in January and verify if it aligns with a system change. Additionally, the significant increase in the triage percentage should be investigated to determine if it is a recording artefact or a genuine shift in workflow. Finally, the significant decrease in the DNA rate in January should be reviewed to determine if it is a genuine improvement or a data anomaly.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 0.2 · avg 0 ± 0.1
triagePct2025-07
value 0.2 · avg 0 ± 0.1
triagePct2025-06
value 0.2 · avg 0 ± 0.1
f2fPct2025-06
value 92.8 · avg 95.3 ± 1.1
triagePct2025-05
value 0.2 · avg 0 ± 0
sameDayPct2025-03
value 35.3 · avg 30.4 ± 2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-05
0.6 → 0.8 (+33.3%)
triagePct2025-05
0 → 0.2 (+553.8%)
videoPct2025-02
0.7 → 0.4 (-42.9%)
phonePct2025-01
2.6 → 3.8 (+46.2%)
dnaRate2025-01
4.9 → 3.2 (-34.7%)
dnaRate2024-12
3.4 → 4.9 (+44.1%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

2.39

Nurse FTE

3.75

Direct Patient Care FTE

2.47

Admin FTE

5.71

1 practices reporting · 100.0% coverage

Staff group mix

GP2.4 FTE · 17%
Nurse3.8 FTE · 26%
Direct Patient Care2.5 FTE · 17%
Admin5.7 FTE · 40%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP2.39 FTE · 4 headcount
Partner1.07 FTE (45%) · 1 hc
Salaried1.32 FTE (55%) · 3 hc
Nurses3.75 FTE · 6 headcount
Practice Nurse1.38 FTE (37%) · 3 hc
Advanced / Specialist2.37 FTE (63%) · 3 hc
Admin / Non-clinical5.70 FTE · 10 headcount
Management1.76 FTE (31%) · 2 hc
Reception / Admin2.93 FTE (51%) · 6 hc
Other1.01 FTE (18%) · 2 hc
Direct Patient Care2.47 FTE · 5 headcount
HCA / Nursing Assistant0.96 FTE (39%) · 2 hc
Other1.51 FTE (61%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-031346GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 5 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 5 FTEAdmin · 2024-12: 5 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 5 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 5 FTEAdmin · 2025-09: 5 FTEAdmin · 2025-10: 6 FTEAdmin · 2025-11: 6 FTEAdmin · 2025-12: 6 FTEAdmin · 2026-01: 6 FTEAdmin · 2026-02: 6 FTEAdmin · 2026-03: 6 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good90.2%
Phone easy59.6%
Website easy92.0%
100.0% coverage

Prescribing volume

2.15

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.