GP Practice

Rainham Health Centre

F82627

Compare to

Registered patients

7,261

NHS Digital list size

GP FTE

0

NHS Digital workforce

Items per patient

1.13

prescribing volume

GPPS overall good

53.1%

patient experience

Access KPIs · August 2025

Same-day %

43.8%

Month: August 2025

Appts per 1K patients

352

all bookings (incl. triage)

Patient contacts per 1K

288

F2F + phone + video only

28+ day backlog

0.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face45.2%
Telephone36.8%
Triage0.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %43.8%43.0%+0.8%
Face-to-face %45.2%58.4%-13.2%
Telephone %36.8%21.9%+14.9%
Appts per 1K351.9479.7-127.8
Triage %0.2%8.7%-8.5%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080275582Same-day % · 2023-08: 60.9%Same-day % · 2023-09: 53.3%Same-day % · 2023-10: 64.5%Same-day % · 2023-11: 63.9%Same-day % · 2023-12: 66.0%Same-day % · 2024-01: 62.3%Same-day % · 2024-02: 61.5%Same-day % · 2024-03: 73.6%Same-day % · 2024-04: 65.1%Same-day % · 2024-05: 22.2%Same-day % · 2024-06: 23.4%Same-day % · 2024-07: 29.6%Same-day % · 2024-08: 35.4%Same-day % · 2024-09: 34.3%Same-day % · 2024-11: 31.6%Same-day % · 2024-12: 30.4%Same-day % · 2025-01: 28.2%Same-day % · 2025-02: 31.8%Same-day % · 2025-03: 33.5%Same-day % · 2025-04: 38.0%Same-day % · 2025-05: 36.8%Same-day % · 2025-06: 36.7%Same-day % · 2025-07: 36.7%Same-day % · 2025-08: 43.8%F2F % · 2023-08: 41.8%F2F % · 2023-09: 48.3%F2F % · 2023-10: 47.1%F2F % · 2023-11: 42.9%F2F % · 2023-12: 38.9%F2F % · 2024-01: 39.8%F2F % · 2024-02: 37.7%F2F % · 2024-03: 25.4%F2F % · 2024-04: 33.6%F2F % · 2024-05: 53.9%F2F % · 2024-06: 53.2%F2F % · 2024-07: 48.6%F2F % · 2024-08: 59.8%F2F % · 2024-09: 55.1%F2F % · 2024-11: 56.2%F2F % · 2024-12: 54.7%F2F % · 2025-01: 51.1%F2F % · 2025-02: 53.4%F2F % · 2025-03: 52.5%F2F % · 2025-04: 48.5%F2F % · 2025-05: 51.3%F2F % · 2025-06: 53.9%F2F % · 2025-07: 46.8%F2F % · 2025-08: 45.2%Phone % · 2023-08: 57.5%Phone % · 2023-09: 51.7%Phone % · 2023-10: 52.8%Phone % · 2023-11: 57.1%Phone % · 2023-12: 61.1%Phone % · 2024-01: 59.8%Phone % · 2024-02: 61.9%Phone % · 2024-03: 60.9%Phone % · 2024-04: 48.6%Phone % · 2024-05: 46.1%Phone % · 2024-06: 46.7%Phone % · 2024-07: 39.6%Phone % · 2024-08: 34.1%Phone % · 2024-09: 32.4%Phone % · 2024-11: 30.2%Phone % · 2024-12: 32.1%Phone % · 2025-01: 34.1%Phone % · 2025-02: 31.8%Phone % · 2025-03: 31.9%Phone % · 2025-04: 38.4%Phone % · 2025-05: 38.3%Phone % · 2025-06: 35.5%Phone % · 2025-07: 36.2%Phone % · 2025-08: 36.8%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.1%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.5%Triage % · 2023-10: 6.0%Triage % · 2023-11: 1.1%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 5.6%Triage % · 2024-04: 3.4%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.6%Triage % · 2025-06: 0.4%Triage % · 2025-07: 0.5%Triage % · 2025-08: 0.2%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-081,2952,1142,9333,7522023-08: 1,799 appointments2023-09: 2,047 appointments2023-10: 2,064 appointments2023-11: 1,982 appointments2023-12: 1,533 appointments2024-01: 1,945 appointments2024-02: 1,876 appointments2024-03: 2,326 appointments2024-04: 2,339 appointments2024-05: 1,971 appointments2024-06: 2,221 appointments2024-07: 3,390 appointments2024-08: 2,990 appointments2024-09: 3,188 appointments2024-11: 3,084 appointments2024-12: 3,422 appointments2025-01: 3,514 appointments2025-02: 2,695 appointments2025-03: 2,646 appointments2025-04: 2,794 appointments2025-05: 2,482 appointments2025-06: 2,532 appointments2025-07: 2,842 appointments2025-08: 2,555 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-081782914045172023-08: 247.8 appts per 1,000 patients2023-09: 281.9 appts per 1,000 patients2023-10: 284.3 appts per 1,000 patients2023-11: 273 appts per 1,000 patients2023-12: 211.1 appts per 1,000 patients2024-01: 267.9 appts per 1,000 patients2024-02: 258.4 appts per 1,000 patients2024-03: 320.3 appts per 1,000 patients2024-04: 322.1 appts per 1,000 patients2024-05: 271.5 appts per 1,000 patients2024-06: 305.9 appts per 1,000 patients2024-07: 466.9 appts per 1,000 patients2024-08: 411.8 appts per 1,000 patients2024-09: 439.1 appts per 1,000 patients2024-11: 424.7 appts per 1,000 patients2024-12: 471.3 appts per 1,000 patients2025-01: 484 appts per 1,000 patients2025-02: 371.2 appts per 1,000 patients2025-03: 364.4 appts per 1,000 patients2025-04: 384.8 appts per 1,000 patients2025-05: 341.8 appts per 1,000 patients2025-06: 348.7 appts per 1,000 patients2025-07: 391.4 appts per 1,000 patients2025-08: 351.9 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 60.9%August 2023 · 1 day: 8.4%August 2023 · 2–7 days: 16.2%August 2023 · 8–14 days: 10.1%August 2023 · 15–21 days: 2.6%August 2023 · 22–28 days: 1.4%August 2023 · > 28 days: 0.4%September 2023 · Same day: 53.3%September 2023 · 1 day: 8.0%September 2023 · 2–7 days: 27.0%September 2023 · 8–14 days: 10.2%September 2023 · 15–21 days: 0.9%September 2023 · 22–28 days: 0.4%September 2023 · > 28 days: 0.1%October 2023 · Same day: 64.5%October 2023 · 1 day: 6.3%October 2023 · 2–7 days: 17.2%October 2023 · 8–14 days: 9.3%October 2023 · 15–21 days: 2.2%October 2023 · 22–28 days: 0.4%October 2023 · > 28 days: 0.1%November 2023 · Same day: 63.9%November 2023 · 1 day: 9.0%November 2023 · 2–7 days: 17.9%November 2023 · 8–14 days: 7.3%November 2023 · 15–21 days: 1.4%November 2023 · 22–28 days: 0.4%November 2023 · > 28 days: 0.2%December 2023 · Same day: 66.0%December 2023 · 1 day: 10.8%December 2023 · 2–7 days: 18.5%December 2023 · 8–14 days: 3.1%December 2023 · 15–21 days: 0.9%December 2023 · 22–28 days: 0.1%December 2023 · > 28 days: 0.5%January 2024 · Same day: 62.3%January 2024 · 1 day: 7.8%January 2024 · 2–7 days: 22.9%January 2024 · 8–14 days: 4.7%January 2024 · 15–21 days: 1.9%January 2024 · 22–28 days: 0.5%February 2024 · Same day: 61.5%February 2024 · 1 day: 10.7%February 2024 · 2–7 days: 21.5%February 2024 · 8–14 days: 4.7%February 2024 · 15–21 days: 0.4%February 2024 · 22–28 days: 0.9%February 2024 · > 28 days: 0.2%March 2024 · Same day: 73.6%March 2024 · 1 day: 9.5%March 2024 · 2–7 days: 12.9%March 2024 · 8–14 days: 2.8%March 2024 · 15–21 days: 0.8%March 2024 · 22–28 days: 0.4%April 2024 · Same day: 65.1%April 2024 · 1 day: 11.1%April 2024 · 2–7 days: 16.6%April 2024 · 8–14 days: 5.5%April 2024 · 15–21 days: 1.2%April 2024 · 22–28 days: 0.6%May 2024 · Same day: 22.2%May 2024 · 1 day: 13.4%May 2024 · 2–7 days: 34.8%May 2024 · 8–14 days: 11.7%May 2024 · 15–21 days: 6.8%May 2024 · 22–28 days: 7.1%May 2024 · > 28 days: 4.0%June 2024 · Same day: 23.4%June 2024 · 1 day: 9.7%June 2024 · 2–7 days: 31.4%June 2024 · 8–14 days: 25.7%June 2024 · 15–21 days: 6.1%June 2024 · 22–28 days: 1.7%June 2024 · > 28 days: 2.1%July 2024 · Same day: 29.6%July 2024 · 1 day: 9.7%July 2024 · 2–7 days: 24.8%July 2024 · 8–14 days: 28.1%July 2024 · 15–21 days: 7.1%July 2024 · 22–28 days: 0.5%July 2024 · > 28 days: 0.3%August 2024 · Same day: 35.4%August 2024 · 1 day: 8.5%August 2024 · 2–7 days: 22.4%August 2024 · 8–14 days: 21.1%August 2024 · 15–21 days: 9.7%August 2024 · 22–28 days: 2.1%August 2024 · > 28 days: 0.9%September 2024 · Same day: 34.3%September 2024 · 1 day: 8.6%September 2024 · 2–7 days: 22.2%September 2024 · 8–14 days: 21.7%September 2024 · 15–21 days: 10.6%September 2024 · 22–28 days: 2.0%September 2024 · > 28 days: 0.5%November 2024 · Same day: 31.6%November 2024 · 1 day: 10.3%November 2024 · 2–7 days: 22.0%November 2024 · 8–14 days: 24.2%November 2024 · 15–21 days: 7.0%November 2024 · 22–28 days: 3.5%November 2024 · > 28 days: 1.5%December 2024 · Same day: 30.4%December 2024 · 1 day: 13.2%December 2024 · 2–7 days: 19.8%December 2024 · 8–14 days: 23.0%December 2024 · 15–21 days: 11.3%December 2024 · 22–28 days: 2.0%December 2024 · > 28 days: 0.3%January 2025 · Same day: 28.2%January 2025 · 1 day: 13.3%January 2025 · 2–7 days: 30.1%January 2025 · 8–14 days: 11.4%January 2025 · 15–21 days: 12.7%January 2025 · 22–28 days: 3.4%January 2025 · > 28 days: 0.9%February 2025 · Same day: 31.8%February 2025 · 1 day: 17.7%February 2025 · 2–7 days: 22.0%February 2025 · 8–14 days: 6.7%February 2025 · 15–21 days: 12.7%February 2025 · 22–28 days: 8.0%February 2025 · > 28 days: 1.0%March 2025 · Same day: 33.5%March 2025 · 1 day: 11.2%March 2025 · 2–7 days: 30.7%March 2025 · 8–14 days: 19.3%March 2025 · 15–21 days: 5.3%April 2025 · Same day: 38.0%April 2025 · 1 day: 14.6%April 2025 · 2–7 days: 26.6%April 2025 · 8–14 days: 17.4%April 2025 · 15–21 days: 3.3%May 2025 · Same day: 36.8%May 2025 · 1 day: 15.2%May 2025 · 2–7 days: 39.2%May 2025 · 8–14 days: 7.1%May 2025 · 15–21 days: 1.6%May 2025 · 22–28 days: 0.1%June 2025 · Same day: 36.7%June 2025 · 1 day: 10.0%June 2025 · 2–7 days: 41.8%June 2025 · 8–14 days: 8.7%June 2025 · 15–21 days: 2.4%June 2025 · 22–28 days: 0.4%July 2025 · Same day: 36.7%July 2025 · 1 day: 14.7%July 2025 · 2–7 days: 38.5%July 2025 · 8–14 days: 8.7%July 2025 · 15–21 days: 1.3%July 2025 · 22–28 days: 0.2%August 2025 · Same day: 43.8%August 2025 · 1 day: 12.6%August 2025 · 2–7 days: 29.8%August 2025 · 8–14 days: 11.5%August 2025 · 15–21 days: 1.7%August 2025 · 22–28 days: 0.5%August 2025 · > 28 days: 0.1%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 40/100
  • Moderate demand
  • Elevated DNA rate (8%)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.3%
Face-to-face %-2.2%
Telephone %+1.2%
Same-day %+3.6%
Appts per 1K-0.3%
Triage %+21.4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the face-to-face percentage dropped to 45.2%, which is 7.5% below the practice's trailing average. This is the most significant deviation from the usual pattern this month.

Several trends are worth noting. The same-day percentage rose by 10.2% from the previous month, while the phone percentage increased by 6.8%. The triage percentage saw a sharp rise of 21.4% over the past months. These shifts suggest a possible change in workflow or recording policies.

To investigate these trends, review whether the increase in phone consultations in August aligns with any system changes or staff adjustments. Also, verify if the rise in triage appointments is due to a policy change or an actual increase in demand.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 3 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-08
value 43.8 · avg 33.6 ± 3.1
f2fPct2025-08
value 45.2 · avg 52.7 ± 3.5
f2fPct2025-07
value 46.8 · avg 53.2 ± 3
phonePct2024-09
value 32.4 · avg 51.7 ± 8.6
phonePct2024-08
value 34.1 · avg 53.7 ± 6.9
f2fPct2024-08
value 59.8 · avg 42.6 ± 7.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
0.5 → 0.2 (-57.2%)
triagePct2025-06
0.6 → 0.4 (-44.9%)
dnaRate2025-06
7.1 → 10.1 (+42.3%)
dnaRate2025-04
6 → 7.9 (+31.7%)
triagePct2024-05
3.4 → 0 (-100%)
dnaRate2024-05
5.8 → 11.8 (+103.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Staff group mix

GP0.0 FTE · 0%
Nurse0.0 FTE · 0%
Direct Patient Care1.6 FTE · 24%
Admin5.0 FTE · 76%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

Admin / Non-clinical5.00 FTE · 8 headcount
Management0.85 FTE (17%) · 1 hc
Reception / Admin4.15 FTE (83%) · 7 hc
Direct Patient Care1.59 FTE · 2 headcount
HCA / Nursing Assistant0.59 FTE (37%) · 1 hc
Other1.00 FTE (63%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030246GP · 2024-03: 0 FTEGP · 2024-04: 0 FTEGP · 2024-05: 0 FTEGP · 2024-06: 0 FTEGP · 2024-07: 0 FTEGP · 2024-08: 0 FTEGP · 2024-09: 0 FTEGP · 2024-10: 0 FTEGP · 2024-11: 0 FTEGP · 2024-12: 0 FTEGP · 2025-01: 0 FTEGP · 2025-02: 0 FTEGP · 2025-03: 0 FTEGP · 2025-04: 0 FTEGP · 2025-05: 0 FTEGP · 2025-06: 0 FTEGP · 2025-07: 0 FTEGP · 2025-08: 0 FTEGP · 2025-09: 0 FTEGP · 2025-10: 0 FTEGP · 2025-11: 0 FTEGP · 2025-12: 0 FTEGP · 2026-01: 0 FTEGP · 2026-02: 0 FTEGP · 2026-03: 0 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 0 FTENurse · 2024-11: 0 FTENurse · 2024-12: 0 FTENurse · 2025-01: 0 FTENurse · 2025-02: 0 FTENurse · 2025-03: 0 FTENurse · 2025-04: 0 FTENurse · 2025-05: 0 FTENurse · 2025-06: 0 FTENurse · 2025-07: 0 FTENurse · 2025-08: 0 FTENurse · 2025-09: 0 FTENurse · 2025-10: 0 FTENurse · 2025-11: 0 FTENurse · 2025-12: 0 FTENurse · 2026-01: 0 FTENurse · 2026-02: 0 FTENurse · 2026-03: 0 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 5 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 5 FTEAdmin · 2024-12: 5 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 5 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 5 FTEAdmin · 2025-09: 5 FTEAdmin · 2025-10: 5 FTEAdmin · 2025-11: 5 FTEAdmin · 2025-12: 5 FTEAdmin · 2026-01: 5 FTEAdmin · 2026-02: 5 FTEAdmin · 2026-03: 5 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good53.1%
Phone easy19.5%
Website easy42.4%
100.0% coverage

Prescribing volume

1.13

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 8/4/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.