GP Practice

Ingrebourne Medical Centre

F82648

Compare to

Registered patients

3,894

NHS Digital list size

GP FTE

1

NHS Digital workforce

Patients per GP FTE

3,894

Items per patient

1.73

prescribing volume

GPPS overall good

75.9%

patient experience

Access KPIs · August 2025

Same-day %

65.3%

Month: August 2025

Appts per 1K patients

311

all bookings (incl. triage)

Patient contacts per 1K

310

F2F + phone + video only

28+ day backlog

2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face63.6%
Telephone29.6%
Video / online6.3%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %65.3%43.0%+22.3%
Face-to-face %63.6%58.4%+5.2%
Telephone %29.6%21.9%+7.7%
Appts per 1K311.2479.7-168.5
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080285684Same-day % · 2023-08: 68.4%Same-day % · 2023-09: 58.0%Same-day % · 2023-10: 55.3%Same-day % · 2023-11: 59.5%Same-day % · 2023-12: 61.8%Same-day % · 2024-01: 57.2%Same-day % · 2024-02: 54.7%Same-day % · 2024-03: 55.9%Same-day % · 2024-04: 56.5%Same-day % · 2024-05: 53.2%Same-day % · 2024-06: 55.1%Same-day % · 2024-07: 58.3%Same-day % · 2024-08: 55.0%Same-day % · 2024-09: 53.9%Same-day % · 2024-11: 51.3%Same-day % · 2024-12: 52.6%Same-day % · 2025-01: 47.1%Same-day % · 2025-02: 43.1%Same-day % · 2025-03: 50.1%Same-day % · 2025-04: 52.5%Same-day % · 2025-05: 45.7%Same-day % · 2025-06: 47.4%Same-day % · 2025-07: 60.3%Same-day % · 2025-08: 65.3%F2F % · 2023-08: 54.7%F2F % · 2023-09: 62.5%F2F % · 2023-10: 65.8%F2F % · 2023-11: 63.3%F2F % · 2023-12: 62.4%F2F % · 2024-01: 65.7%F2F % · 2024-02: 64.8%F2F % · 2024-03: 64.9%F2F % · 2024-04: 66.1%F2F % · 2024-05: 70.6%F2F % · 2024-06: 73.6%F2F % · 2024-07: 67.9%F2F % · 2024-08: 68.9%F2F % · 2024-09: 69.2%F2F % · 2024-11: 67.0%F2F % · 2024-12: 70.5%F2F % · 2025-01: 70.0%F2F % · 2025-02: 74.9%F2F % · 2025-03: 69.6%F2F % · 2025-04: 70.4%F2F % · 2025-05: 72.2%F2F % · 2025-06: 71.4%F2F % · 2025-07: 65.6%F2F % · 2025-08: 63.6%Phone % · 2023-08: 44.9%Phone % · 2023-09: 36.5%Phone % · 2023-10: 31.7%Phone % · 2023-11: 32.2%Phone % · 2023-12: 32.7%Phone % · 2024-01: 32.9%Phone % · 2024-02: 33.0%Phone % · 2024-03: 29.4%Phone % · 2024-04: 31.0%Phone % · 2024-05: 27.0%Phone % · 2024-06: 25.5%Phone % · 2024-07: 31.1%Phone % · 2024-08: 28.9%Phone % · 2024-09: 29.8%Phone % · 2024-11: 29.2%Phone % · 2024-12: 26.9%Phone % · 2025-01: 26.1%Phone % · 2025-02: 23.6%Phone % · 2025-03: 27.3%Phone % · 2025-04: 26.8%Phone % · 2025-05: 26.2%Phone % · 2025-06: 26.7%Phone % · 2025-07: 30.8%Phone % · 2025-08: 29.6%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 1.5%Video % · 2023-11: 4.4%Video % · 2023-12: 4.6%Video % · 2024-01: 0.9%Video % · 2024-02: 1.5%Video % · 2024-03: 5.0%Video % · 2024-04: 2.3%Video % · 2024-05: 1.3%Video % · 2024-06: 0.2%Video % · 2024-07: 0.4%Video % · 2024-08: 0.5%Video % · 2024-09: 0.7%Video % · 2024-11: 2.2%Video % · 2024-12: 2.1%Video % · 2025-01: 2.6%Video % · 2025-02: 1.2%Video % · 2025-03: 2.6%Video % · 2025-04: 2.5%Video % · 2025-05: 0.5%Video % · 2025-06: 1.2%Video % · 2025-07: 3.1%Video % · 2025-08: 6.3%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.6%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-081,1451,3751,6051,8352023-08: 1,264 appointments2023-09: 1,400 appointments2023-10: 1,560 appointments2023-11: 1,345 appointments2023-12: 1,246 appointments2024-01: 1,546 appointments2024-02: 1,516 appointments2024-03: 1,407 appointments2024-04: 1,450 appointments2024-05: 1,418 appointments2024-06: 1,320 appointments2024-07: 1,519 appointments2024-08: 1,388 appointments2024-09: 1,472 appointments2024-11: 1,553 appointments2024-12: 1,453 appointments2025-01: 1,768 appointments2025-02: 1,585 appointments2025-03: 1,685 appointments2025-04: 1,545 appointments2025-05: 1,502 appointments2025-06: 1,634 appointments2025-07: 1,455 appointments2025-08: 1,212 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-082943534124712023-08: 324.6 appts per 1,000 patients2023-09: 359.5 appts per 1,000 patients2023-10: 400.6 appts per 1,000 patients2023-11: 345.4 appts per 1,000 patients2023-12: 320 appts per 1,000 patients2024-01: 397 appts per 1,000 patients2024-02: 389.3 appts per 1,000 patients2024-03: 361.3 appts per 1,000 patients2024-04: 372.4 appts per 1,000 patients2024-05: 364.1 appts per 1,000 patients2024-06: 339 appts per 1,000 patients2024-07: 390.1 appts per 1,000 patients2024-08: 356.4 appts per 1,000 patients2024-09: 378 appts per 1,000 patients2024-11: 398.8 appts per 1,000 patients2024-12: 373.1 appts per 1,000 patients2025-01: 454 appts per 1,000 patients2025-02: 407 appts per 1,000 patients2025-03: 432.7 appts per 1,000 patients2025-04: 396.8 appts per 1,000 patients2025-05: 385.7 appts per 1,000 patients2025-06: 419.6 appts per 1,000 patients2025-07: 373.7 appts per 1,000 patients2025-08: 311.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 68.4%August 2023 · 1 day: 3.4%August 2023 · 2–7 days: 12.3%August 2023 · 8–14 days: 8.6%August 2023 · 15–21 days: 4.2%August 2023 · 22–28 days: 1.1%August 2023 · > 28 days: 2.0%September 2023 · Same day: 58.0%September 2023 · 1 day: 3.7%September 2023 · 2–7 days: 12.8%September 2023 · 8–14 days: 10.2%September 2023 · 15–21 days: 5.1%September 2023 · 22–28 days: 7.9%September 2023 · > 28 days: 2.3%October 2023 · Same day: 55.3%October 2023 · 1 day: 4.6%October 2023 · 2–7 days: 15.1%October 2023 · 8–14 days: 8.5%October 2023 · 15–21 days: 5.2%October 2023 · 22–28 days: 4.0%October 2023 · > 28 days: 7.4%November 2023 · Same day: 59.5%November 2023 · 1 day: 8.6%November 2023 · 2–7 days: 15.7%November 2023 · 8–14 days: 8.1%November 2023 · 15–21 days: 3.3%November 2023 · 22–28 days: 2.6%November 2023 · > 28 days: 2.3%December 2023 · Same day: 61.8%December 2023 · 1 day: 6.7%December 2023 · 2–7 days: 17.6%December 2023 · 8–14 days: 7.2%December 2023 · 15–21 days: 2.3%December 2023 · 22–28 days: 2.3%December 2023 · > 28 days: 2.0%January 2024 · Same day: 57.2%January 2024 · 1 day: 6.9%January 2024 · 2–7 days: 20.2%January 2024 · 8–14 days: 7.8%January 2024 · 15–21 days: 3.2%January 2024 · 22–28 days: 2.1%January 2024 · > 28 days: 2.5%February 2024 · Same day: 54.7%February 2024 · 1 day: 9.0%February 2024 · 2–7 days: 18.9%February 2024 · 8–14 days: 9.8%February 2024 · 15–21 days: 4.0%February 2024 · 22–28 days: 2.2%February 2024 · > 28 days: 1.5%March 2024 · Same day: 55.9%March 2024 · 1 day: 7.2%March 2024 · 2–7 days: 19.3%March 2024 · 8–14 days: 9.1%March 2024 · 15–21 days: 4.1%March 2024 · 22–28 days: 2.3%March 2024 · > 28 days: 2.3%April 2024 · Same day: 56.5%April 2024 · 1 day: 9.1%April 2024 · 2–7 days: 14.8%April 2024 · 8–14 days: 10.2%April 2024 · 15–21 days: 4.6%April 2024 · 22–28 days: 1.8%April 2024 · > 28 days: 3.1%May 2024 · Same day: 53.2%May 2024 · 1 day: 7.9%May 2024 · 2–7 days: 17.8%May 2024 · 8–14 days: 9.1%May 2024 · 15–21 days: 6.3%May 2024 · 22–28 days: 2.7%May 2024 · > 28 days: 3.0%June 2024 · Same day: 55.1%June 2024 · 1 day: 7.1%June 2024 · 2–7 days: 18.7%June 2024 · 8–14 days: 9.6%June 2024 · 15–21 days: 5.0%June 2024 · 22–28 days: 2.3%June 2024 · > 28 days: 2.1%July 2024 · Same day: 58.3%July 2024 · 1 day: 6.8%July 2024 · 2–7 days: 16.6%July 2024 · 8–14 days: 10.2%July 2024 · 15–21 days: 3.7%July 2024 · 22–28 days: 2.2%July 2024 · > 28 days: 2.2%August 2024 · Same day: 55.0%August 2024 · 1 day: 5.9%August 2024 · 2–7 days: 19.1%August 2024 · 8–14 days: 11.6%August 2024 · 15–21 days: 3.5%August 2024 · 22–28 days: 1.8%August 2024 · > 28 days: 3.2%September 2024 · Same day: 53.9%September 2024 · 1 day: 6.7%September 2024 · 2–7 days: 20.1%September 2024 · 8–14 days: 9.9%September 2024 · 15–21 days: 5.0%September 2024 · 22–28 days: 2.0%September 2024 · > 28 days: 2.4%November 2024 · Same day: 51.3%November 2024 · 1 day: 7.7%November 2024 · 2–7 days: 19.0%November 2024 · 8–14 days: 13.3%November 2024 · 15–21 days: 5.5%November 2024 · 22–28 days: 1.3%November 2024 · > 28 days: 1.9%December 2024 · Same day: 52.6%December 2024 · 1 day: 6.5%December 2024 · 2–7 days: 19.1%December 2024 · 8–14 days: 11.8%December 2024 · 15–21 days: 5.2%December 2024 · 22–28 days: 2.2%December 2024 · > 28 days: 2.5%January 2025 · Same day: 47.1%January 2025 · 1 day: 7.5%January 2025 · 2–7 days: 24.9%January 2025 · 8–14 days: 11.9%January 2025 · 15–21 days: 5.1%January 2025 · 22–28 days: 2.1%January 2025 · > 28 days: 1.4%February 2025 · Same day: 43.1%February 2025 · 1 day: 5.3%February 2025 · 2–7 days: 23.3%February 2025 · 8–14 days: 14.5%February 2025 · 15–21 days: 9.2%February 2025 · 22–28 days: 2.9%February 2025 · > 28 days: 1.8%March 2025 · Same day: 50.1%March 2025 · 1 day: 6.8%March 2025 · 2–7 days: 20.3%March 2025 · 8–14 days: 11.6%March 2025 · 15–21 days: 5.5%March 2025 · 22–28 days: 3.4%March 2025 · > 28 days: 2.3%April 2025 · Same day: 52.5%April 2025 · 1 day: 8.5%April 2025 · 2–7 days: 18.3%April 2025 · 8–14 days: 9.5%April 2025 · 15–21 days: 5.6%April 2025 · 22–28 days: 2.8%April 2025 · > 28 days: 2.8%May 2025 · Same day: 45.7%May 2025 · 1 day: 6.8%May 2025 · 2–7 days: 17.2%May 2025 · 8–14 days: 14.0%May 2025 · 15–21 days: 8.2%May 2025 · 22–28 days: 5.1%May 2025 · > 28 days: 3.0%June 2025 · Same day: 47.4%June 2025 · 1 day: 5.0%June 2025 · 2–7 days: 18.6%June 2025 · 8–14 days: 14.8%June 2025 · 15–21 days: 7.0%June 2025 · 22–28 days: 2.6%June 2025 · > 28 days: 4.6%July 2025 · Same day: 60.3%July 2025 · 1 day: 5.8%July 2025 · 2–7 days: 17.1%July 2025 · 8–14 days: 7.5%July 2025 · 15–21 days: 4.8%July 2025 · 22–28 days: 2.8%July 2025 · > 28 days: 1.6%August 2025 · Same day: 65.3%August 2025 · 1 day: 7.3%August 2025 · 2–7 days: 12.4%August 2025 · 8–14 days: 6.5%August 2025 · 15–21 days: 4.5%August 2025 · 22–28 days: 2.0%August 2025 · > 28 days: 2.0%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Moderate demand
  • Elevated DNA rate (7.7%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-4.8%
Face-to-face %-1.9%
Telephone %+2.5%
Same-day %+5.4%
Appts per 1K-4.8%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage dropped to 63.6%, which is 6.2% below the practice's trailing average. The total number of appointments also fell to 1212, which is 334.6 fewer than the average.

Several trends are worth noting. The percentage of same-day appointments rose by 14% from last month, while the video percentage saw a significant increase of 103.2%. The DNA rate has also been decreasing over the past two months.

To investigate these trends, review whether the rise in same-day appointments aligns with any changes in the booking system or staff availability. Also, verify if the sharp increase in video appointments is due to a policy change or a response to patient demand.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-08
value 65.3 · avg 51.4 ± 4.9
f2fPct2025-08
value 63.6 · avg 69.8 ± 2.3
total2025-08
value 1212 · avg 1546.6 ± 103.3
sameDayPct2025-07
value 60.3 · avg 51 ± 4.3
f2fPct2025-07
value 65.6 · avg 70.5 ± 2.2
dnaRate2025-05
value 9.5 · avg 6.9 ± 1.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
3.1 → 6.3 (+103.2%)
videoPct2025-07
1.2 → 3.1 (+158.3%)
videoPct2025-06
0.5 → 1.2 (+140%)
videoPct2025-05
2.5 → 0.5 (-80%)
videoPct2025-03
1.2 → 2.6 (+116.7%)
videoPct2025-02
2.6 → 1.2 (-53.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2017-10-24 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2017-10-24.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

1

Nurse FTE

0.53

Direct Patient Care FTE

0.11

Admin FTE

5.8

1 practices reporting · 100.0% coverage

Staff group mix

GP1.0 FTE · 13%
Nurse0.5 FTE · 7%
Direct Patient Care0.1 FTE · 1%
Admin5.8 FTE · 78%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.00 FTE · 1 headcount
Partner1.00 FTE (100%) · 1 hc
Nurses0.53 FTE · 1 headcount
Practice Nurse0.53 FTE (100%) · 1 hc
Admin / Non-clinical5.80 FTE · 8 headcount
Management1.00 FTE (17%) · 1 hc
Reception / Admin1.83 FTE (32%) · 3 hc
Other2.97 FTE (51%) · 4 hc
Direct Patient Care0.11 FTE · 1 headcount
Other0.11 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030247GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 1 FTEGP · 2025-02: 1 FTEGP · 2025-03: 1 FTEGP · 2025-04: 1 FTEGP · 2025-05: 1 FTEGP · 2025-06: 1 FTEGP · 2025-07: 1 FTEGP · 2025-08: 1 FTEGP · 2025-09: 1 FTEGP · 2025-10: 1 FTEGP · 2025-11: 1 FTEGP · 2025-12: 1 FTEGP · 2026-01: 1 FTEGP · 2026-02: 1 FTEGP · 2026-03: 1 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 6 FTEAdmin · 2024-07: 6 FTEAdmin · 2024-08: 6 FTEAdmin · 2024-09: 6 FTEAdmin · 2024-10: 6 FTEAdmin · 2024-11: 6 FTEAdmin · 2024-12: 6 FTEAdmin · 2025-01: 6 FTEAdmin · 2025-02: 6 FTEAdmin · 2025-03: 6 FTEAdmin · 2025-04: 6 FTEAdmin · 2025-05: 6 FTEAdmin · 2025-06: 6 FTEAdmin · 2025-07: 6 FTEAdmin · 2025-08: 6 FTEAdmin · 2025-09: 6 FTEAdmin · 2025-10: 6 FTEAdmin · 2025-11: 6 FTEAdmin · 2025-12: 6 FTEAdmin · 2026-01: 6 FTEAdmin · 2026-02: 6 FTEAdmin · 2026-03: 6 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good75.9%
Phone easy34.7%
Website easy76.4%
100.0% coverage

Prescribing volume

1.73

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.