GP Practice

Dr Dp Shah'S Practice

F82679

Compare to

Registered patients

5,483

NHS Digital list size

GP FTE

1.65

NHS Digital workforce

Patients per GP FTE

3,323

Items per patient

1.37

prescribing volume

GPPS overall good

60.8%

patient experience

Access KPIs · August 2025

Same-day %

61%

Month: August 2025

Appts per 1K patients

417

all bookings (incl. triage)

Patient contacts per 1K

413

F2F + phone + video only

28+ day backlog

4.5%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face48.9%
Telephone9.0%
Video / online41.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %61.0%43.0%+18.0%
Face-to-face %48.9%58.4%-9.5%
Telephone %9.0%21.9%-12.9%
Appts per 1K416.6479.7-63.1
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080316192Same-day % · 2023-08: 47.5%Same-day % · 2023-09: 36.6%Same-day % · 2023-10: 31.5%Same-day % · 2023-11: 47.6%Same-day % · 2023-12: 57.8%Same-day % · 2024-01: 57.6%Same-day % · 2024-02: 52.0%Same-day % · 2024-03: 63.7%Same-day % · 2024-04: 64.9%Same-day % · 2024-05: 65.5%Same-day % · 2024-06: 66.1%Same-day % · 2024-07: 67.8%Same-day % · 2024-08: 69.4%Same-day % · 2024-09: 68.7%Same-day % · 2024-11: 63.6%Same-day % · 2024-12: 64.4%Same-day % · 2025-01: 67.5%Same-day % · 2025-02: 66.7%Same-day % · 2025-03: 69.5%Same-day % · 2025-04: 71.3%Same-day % · 2025-05: 65.6%Same-day % · 2025-06: 69.2%Same-day % · 2025-07: 66.7%Same-day % · 2025-08: 61.0%F2F % · 2023-08: 75.4%F2F % · 2023-09: 76.9%F2F % · 2023-10: 81.8%F2F % · 2023-11: 61.5%F2F % · 2023-12: 61.8%F2F % · 2024-01: 66.9%F2F % · 2024-02: 61.0%F2F % · 2024-03: 51.6%F2F % · 2024-04: 50.3%F2F % · 2024-05: 50.4%F2F % · 2024-06: 48.9%F2F % · 2024-07: 48.6%F2F % · 2024-08: 43.9%F2F % · 2024-09: 48.5%F2F % · 2024-11: 49.0%F2F % · 2024-12: 44.6%F2F % · 2025-01: 45.0%F2F % · 2025-02: 44.4%F2F % · 2025-03: 43.7%F2F % · 2025-04: 40.5%F2F % · 2025-05: 43.4%F2F % · 2025-06: 44.3%F2F % · 2025-07: 45.3%F2F % · 2025-08: 48.9%Phone % · 2023-08: 24.6%Phone % · 2023-09: 23.1%Phone % · 2023-10: 18.2%Phone % · 2023-11: 21.8%Phone % · 2023-12: 18.3%Phone % · 2024-01: 19.8%Phone % · 2024-02: 20.0%Phone % · 2024-03: 15.8%Phone % · 2024-04: 15.4%Phone % · 2024-05: 18.0%Phone % · 2024-06: 17.2%Phone % · 2024-07: 17.4%Phone % · 2024-08: 19.7%Phone % · 2024-09: 16.5%Phone % · 2024-11: 18.1%Phone % · 2024-12: 21.4%Phone % · 2025-01: 21.2%Phone % · 2025-02: 11.9%Phone % · 2025-03: 12.3%Phone % · 2025-04: 13.7%Phone % · 2025-05: 12.6%Phone % · 2025-06: 11.8%Phone % · 2025-07: 11.0%Phone % · 2025-08: 9.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 16.7%Video % · 2023-12: 19.9%Video % · 2024-01: 2.7%Video % · 2024-02: 4.1%Video % · 2024-03: 21.3%Video % · 2024-04: 28.2%Video % · 2024-05: 31.6%Video % · 2024-06: 33.1%Video % · 2024-07: 33.8%Video % · 2024-08: 36.4%Video % · 2024-09: 34.9%Video % · 2024-11: 32.8%Video % · 2024-12: 34.1%Video % · 2025-01: 33.8%Video % · 2025-02: 43.7%Video % · 2025-03: 44.0%Video % · 2025-04: 45.8%Video % · 2025-05: 43.2%Video % · 2025-06: 42.2%Video % · 2025-07: 42.2%Video % · 2025-08: 41.2%Triage % · 2023-08: 0.2%Triage % · 2023-09: 0.2%Triage % · 2023-10: 0.1%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-081,4672,1672,8663,5662023-08: 1,670 appointments2023-09: 1,754 appointments2023-10: 1,948 appointments2023-11: 2,290 appointments2023-12: 1,897 appointments2024-01: 2,213 appointments2024-02: 2,421 appointments2024-03: 2,803 appointments2024-04: 2,835 appointments2024-05: 3,039 appointments2024-06: 2,652 appointments2024-07: 3,210 appointments2024-08: 3,030 appointments2024-09: 3,149 appointments2024-11: 3,145 appointments2024-12: 2,740 appointments2025-01: 3,363 appointments2025-02: 2,949 appointments2025-03: 2,993 appointments2025-04: 2,819 appointments2025-05: 2,897 appointments2025-06: 2,898 appointments2025-07: 3,237 appointments2025-08: 2,284 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-082683955236502023-08: 304.6 appts per 1,000 patients2023-09: 319.9 appts per 1,000 patients2023-10: 355.3 appts per 1,000 patients2023-11: 417.7 appts per 1,000 patients2023-12: 346 appts per 1,000 patients2024-01: 403.6 appts per 1,000 patients2024-02: 441.5 appts per 1,000 patients2024-03: 511.2 appts per 1,000 patients2024-04: 517.1 appts per 1,000 patients2024-05: 554.3 appts per 1,000 patients2024-06: 483.7 appts per 1,000 patients2024-07: 585.4 appts per 1,000 patients2024-08: 552.6 appts per 1,000 patients2024-09: 574.3 appts per 1,000 patients2024-11: 573.6 appts per 1,000 patients2024-12: 499.7 appts per 1,000 patients2025-01: 613.4 appts per 1,000 patients2025-02: 537.8 appts per 1,000 patients2025-03: 545.9 appts per 1,000 patients2025-04: 514.1 appts per 1,000 patients2025-05: 528.4 appts per 1,000 patients2025-06: 528.5 appts per 1,000 patients2025-07: 590.4 appts per 1,000 patients2025-08: 416.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 47.5%August 2023 · 1 day: 8.3%August 2023 · 2–7 days: 9.8%August 2023 · 8–14 days: 4.1%August 2023 · 15–21 days: 11.1%August 2023 · 22–28 days: 7.5%August 2023 · > 28 days: 11.7%September 2023 · Same day: 36.6%September 2023 · 1 day: 8.8%September 2023 · 2–7 days: 17.4%September 2023 · 8–14 days: 17.2%September 2023 · 15–21 days: 4.6%September 2023 · 22–28 days: 3.7%September 2023 · > 28 days: 11.7%October 2023 · Same day: 31.5%October 2023 · 1 day: 10.6%October 2023 · 2–7 days: 17.3%October 2023 · 8–14 days: 18.6%October 2023 · 15–21 days: 9.1%October 2023 · 22–28 days: 3.7%October 2023 · > 28 days: 9.2%November 2023 · Same day: 47.6%November 2023 · 1 day: 8.1%November 2023 · 2–7 days: 19.6%November 2023 · 8–14 days: 11.4%November 2023 · 15–21 days: 2.2%November 2023 · 22–28 days: 2.1%November 2023 · > 28 days: 8.9%December 2023 · Same day: 57.8%December 2023 · 1 day: 5.3%December 2023 · 2–7 days: 11.5%December 2023 · 8–14 days: 12.5%December 2023 · 15–21 days: 3.9%December 2023 · 22–28 days: 4.4%December 2023 · > 28 days: 4.6%January 2024 · Same day: 57.6%January 2024 · 1 day: 6.1%January 2024 · 2–7 days: 9.9%January 2024 · 8–14 days: 11.7%January 2024 · 15–21 days: 7.8%January 2024 · 22–28 days: 1.8%January 2024 · > 28 days: 5.2%February 2024 · Same day: 52.0%February 2024 · 1 day: 9.7%February 2024 · 2–7 days: 9.1%February 2024 · 8–14 days: 5.9%February 2024 · 15–21 days: 11.9%February 2024 · 22–28 days: 7.3%February 2024 · > 28 days: 4.2%March 2024 · Same day: 63.7%March 2024 · 1 day: 6.6%March 2024 · 2–7 days: 8.4%March 2024 · 8–14 days: 6.5%March 2024 · 15–21 days: 7.8%March 2024 · 22–28 days: 2.7%March 2024 · > 28 days: 4.4%April 2024 · Same day: 64.9%April 2024 · 1 day: 4.9%April 2024 · 2–7 days: 6.5%April 2024 · 8–14 days: 6.4%April 2024 · 15–21 days: 7.9%April 2024 · 22–28 days: 2.4%April 2024 · > 28 days: 7.0%May 2024 · Same day: 65.5%May 2024 · 1 day: 5.4%May 2024 · 2–7 days: 4.8%May 2024 · 8–14 days: 5.3%May 2024 · 15–21 days: 9.6%May 2024 · 22–28 days: 4.2%May 2024 · > 28 days: 5.0%June 2024 · Same day: 66.1%June 2024 · 1 day: 3.1%June 2024 · 2–7 days: 4.8%June 2024 · 8–14 days: 5.2%June 2024 · 15–21 days: 8.6%June 2024 · 22–28 days: 4.5%June 2024 · > 28 days: 7.7%July 2024 · Same day: 67.8%July 2024 · 1 day: 3.7%July 2024 · 2–7 days: 5.4%July 2024 · 8–14 days: 3.1%July 2024 · 15–21 days: 6.6%July 2024 · 22–28 days: 5.5%July 2024 · > 28 days: 8.0%August 2024 · Same day: 69.4%August 2024 · 1 day: 3.2%August 2024 · 2–7 days: 7.0%August 2024 · 8–14 days: 3.4%August 2024 · 15–21 days: 7.2%August 2024 · 22–28 days: 2.3%August 2024 · > 28 days: 7.5%September 2024 · Same day: 68.7%September 2024 · 1 day: 5.2%September 2024 · 2–7 days: 4.8%September 2024 · 8–14 days: 2.9%September 2024 · 15–21 days: 7.3%September 2024 · 22–28 days: 2.5%September 2024 · > 28 days: 8.6%November 2024 · Same day: 63.6%November 2024 · 1 day: 3.9%November 2024 · 2–7 days: 9.2%November 2024 · 8–14 days: 5.2%November 2024 · 15–21 days: 6.4%November 2024 · 22–28 days: 3.8%November 2024 · > 28 days: 7.8%December 2024 · Same day: 64.4%December 2024 · 1 day: 4.5%December 2024 · 2–7 days: 8.3%December 2024 · 8–14 days: 7.4%December 2024 · 15–21 days: 8.4%December 2024 · 22–28 days: 2.8%December 2024 · > 28 days: 4.2%January 2025 · Same day: 67.5%January 2025 · 1 day: 4.0%January 2025 · 2–7 days: 7.0%January 2025 · 8–14 days: 6.3%January 2025 · 15–21 days: 8.1%January 2025 · 22–28 days: 3.6%January 2025 · > 28 days: 3.5%February 2025 · Same day: 66.7%February 2025 · 1 day: 5.6%February 2025 · 2–7 days: 10.5%February 2025 · 8–14 days: 7.0%February 2025 · 15–21 days: 7.4%February 2025 · 22–28 days: 1.4%February 2025 · > 28 days: 1.4%March 2025 · Same day: 69.5%March 2025 · 1 day: 4.7%March 2025 · 2–7 days: 9.6%March 2025 · 8–14 days: 5.1%March 2025 · 15–21 days: 6.9%March 2025 · 22–28 days: 1.4%March 2025 · > 28 days: 2.7%April 2025 · Same day: 71.3%April 2025 · 1 day: 3.6%April 2025 · 2–7 days: 6.8%April 2025 · 8–14 days: 4.9%April 2025 · 15–21 days: 8.5%April 2025 · 22–28 days: 2.6%April 2025 · > 28 days: 2.2%May 2025 · Same day: 65.6%May 2025 · 1 day: 5.1%May 2025 · 2–7 days: 9.1%May 2025 · 8–14 days: 6.8%May 2025 · 15–21 days: 8.3%May 2025 · 22–28 days: 2.0%May 2025 · > 28 days: 3.2%June 2025 · Same day: 69.2%June 2025 · 1 day: 3.1%June 2025 · 2–7 days: 8.5%June 2025 · 8–14 days: 8.0%June 2025 · 15–21 days: 6.5%June 2025 · 22–28 days: 2.3%June 2025 · > 28 days: 2.3%July 2025 · Same day: 66.7%July 2025 · 1 day: 2.4%July 2025 · 2–7 days: 5.8%July 2025 · 8–14 days: 8.7%July 2025 · 15–21 days: 10.0%July 2025 · 22–28 days: 2.5%July 2025 · > 28 days: 3.8%August 2025 · Same day: 61.0%August 2025 · 1 day: 3.8%August 2025 · 2–7 days: 7.8%August 2025 · 8–14 days: 12.1%August 2025 · 15–21 days: 7.5%August 2025 · 22–28 days: 3.4%August 2025 · > 28 days: 4.5%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 41/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2.3%
Face-to-face %+2.7%
Telephone %-6.2%
Same-day %-2.2%
Appts per 1K-2.3%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments fell sharply to 2284, which is 23% below the practice's trailing average of 3035.8. The same-day appointment percentage also dipped to 61%, down from the average of 67.5%.

Several trends and shifts are worth noting. The phone appointment percentage dropped by 44% in February and has continued to decline, falling by 6% this month. The DNA rate has been rising, up by 3% this month following a 41% drop in December. The face-to-face appointment percentage has been increasing, rising by 3% this month after a significant drop in March.

To investigate these trends, review the phone appointment data to understand the cause of the decline. Also, verify if the rise in DNAs is due to genuine non-attendance or a recording issue. Finally, explore the factors behind the increasing face-to-face appointments.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-08
value 61 · avg 67.5 ± 2.2
total2025-08
value 2284 · avg 3035.8 ± 179.1
sameDayPct2025-04
value 71.3 · avg 66.5 ± 2
f2fPct2025-04
value 40.5 · avg 47.4 ± 2.8
phonePct2025-03
value 12.3 · avg 17.7 ± 2.6
phonePct2025-02
value 11.9 · avg 18.4 ± 1.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2025-02
21.2 → 11.9 (-43.9%)
dnaRate2024-12
6.5 → 3.8 (-41.5%)
dnaRate2024-11
4.5 → 6.5 (+44.4%)
videoPct2024-04
21.3 → 28.2 (+32.4%)
videoPct2024-03
4.1 → 21.3 (+419.5%)
videoPct2024-02
2.7 → 4.1 (+51.9%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

1.65

Nurse FTE

0.48

Direct Patient Care FTE

0

Admin FTE

5.43

1 practices reporting · 100.0% coverage

Staff group mix

GP1.6 FTE · 22%
Nurse0.5 FTE · 6%
Direct Patient Care0.0 FTE · 0%
Admin5.4 FTE · 72%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.65 FTE · 3 headcount
Partner1.33 FTE (81%) · 2 hc
Locum0.32 FTE (19%) · 1 hc
Nurses0.48 FTE · 2 headcount
Practice Nurse0.48 FTE (100%) · 2 hc
Admin / Non-clinical5.42 FTE · 7 headcount
Management1.53 FTE (28%) · 2 hc
Reception / Admin3.89 FTE (72%) · 5 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030246GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 0 FTENurse · 2024-11: 0 FTENurse · 2024-12: 0 FTENurse · 2025-01: 0 FTENurse · 2025-02: 0 FTENurse · 2025-03: 0 FTENurse · 2025-04: 0 FTENurse · 2025-05: 0 FTENurse · 2025-06: 0 FTENurse · 2025-07: 0 FTENurse · 2025-08: 0 FTENurse · 2025-09: 0 FTENurse · 2025-10: 0 FTENurse · 2025-11: 0 FTENurse · 2025-12: 0 FTENurse · 2026-01: 0 FTENurse · 2026-02: 0 FTENurse · 2026-03: 0 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 5 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 5 FTEAdmin · 2024-12: 5 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 5 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 5 FTEAdmin · 2025-09: 5 FTEAdmin · 2025-10: 5 FTEAdmin · 2025-11: 5 FTEAdmin · 2025-12: 5 FTEAdmin · 2026-01: 5 FTEAdmin · 2026-02: 5 FTEAdmin · 2026-03: 5 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good60.8%
Phone easy32.2%
Website easy68.3%
100.0% coverage

Prescribing volume

1.37

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.