GP Practice

Gower Street Practice

F83005

Compare to

Registered patients

21,786

NHS Digital list size

GP FTE

11.75

NHS Digital workforce

Patients per GP FTE

1,854

Items per patient

0.15

prescribing volume

GPPS overall good

59.4%

patient experience

Access KPIs · August 2025

Same-day %

58.2%

Month: August 2025

Appts per 1K patients

167

all bookings (incl. triage)

Patient contacts per 1K

167

F2F + phone + video only

28+ day backlog

0.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face32.9%
Telephone67.0%
Triage49.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %58.2%43.0%+15.2%
Face-to-face %32.9%58.4%-25.5%
Telephone %67.0%21.9%+45.1%
Appts per 1K167.3479.7-312.4
Triage %49.8%8.7%+41.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080316192Same-day % · 2023-09: 49.1%Same-day % · 2023-10: 48.4%Same-day % · 2023-11: 52.4%Same-day % · 2023-12: 57.6%Same-day % · 2024-01: 62.6%Same-day % · 2024-02: 60.3%Same-day % · 2024-03: 63.0%Same-day % · 2024-04: 64.7%Same-day % · 2024-05: 57.5%Same-day % · 2024-06: 59.2%Same-day % · 2024-07: 61.0%Same-day % · 2024-08: 59.7%Same-day % · 2024-09: 60.0%Same-day % · 2024-10: 59.0%Same-day % · 2024-11: 59.8%Same-day % · 2024-12: 58.5%Same-day % · 2025-01: 60.9%Same-day % · 2025-02: 63.3%Same-day % · 2025-03: 59.7%Same-day % · 2025-04: 61.1%Same-day % · 2025-05: 62.1%Same-day % · 2025-06: 58.7%Same-day % · 2025-07: 58.5%Same-day % · 2025-08: 58.2%F2F % · 2023-09: 77.6%F2F % · 2023-10: 82.2%F2F % · 2023-11: 43.9%F2F % · 2023-12: 43.2%F2F % · 2024-01: 36.3%F2F % · 2024-02: 38.6%F2F % · 2024-03: 35.7%F2F % · 2024-04: 34.9%F2F % · 2024-05: 42.7%F2F % · 2024-06: 41.0%F2F % · 2024-07: 37.0%F2F % · 2024-08: 36.3%F2F % · 2024-09: 37.9%F2F % · 2024-10: 38.1%F2F % · 2024-11: 39.7%F2F % · 2024-12: 40.2%F2F % · 2025-01: 34.2%F2F % · 2025-02: 33.1%F2F % · 2025-03: 36.7%F2F % · 2025-04: 34.5%F2F % · 2025-05: 34.1%F2F % · 2025-06: 36.1%F2F % · 2025-07: 35.2%F2F % · 2025-08: 32.9%Phone % · 2023-09: 22.4%Phone % · 2023-10: 17.7%Phone % · 2023-11: 56.1%Phone % · 2023-12: 56.8%Phone % · 2024-01: 63.7%Phone % · 2024-02: 61.1%Phone % · 2024-03: 64.3%Phone % · 2024-04: 65.1%Phone % · 2024-05: 57.3%Phone % · 2024-06: 59.0%Phone % · 2024-07: 63.0%Phone % · 2024-08: 63.7%Phone % · 2024-09: 62.1%Phone % · 2024-10: 61.8%Phone % · 2024-11: 59.8%Phone % · 2024-12: 59.2%Phone % · 2025-01: 65.3%Phone % · 2025-02: 66.3%Phone % · 2025-03: 62.9%Phone % · 2025-04: 65.2%Phone % · 2025-05: 65.8%Phone % · 2025-06: 63.6%Phone % · 2025-07: 64.7%Phone % · 2025-08: 67.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 31.2%Triage % · 2023-12: 41.5%Triage % · 2024-01: 52.1%Triage % · 2024-02: 50.7%Triage % · 2024-03: 55.7%Triage % · 2024-04: 56.8%Triage % · 2024-05: 50.9%Triage % · 2024-06: 50.4%Triage % · 2024-07: 52.6%Triage % · 2024-08: 53.1%Triage % · 2024-09: 53.1%Triage % · 2024-10: 55.5%Triage % · 2024-11: 53.8%Triage % · 2024-12: 50.4%Triage % · 2025-01: 54.7%Triage % · 2025-02: 55.9%Triage % · 2025-03: 52.1%Triage % · 2025-04: 50.7%Triage % · 2025-05: 54.0%Triage % · 2025-06: 49.3%Triage % · 2025-07: 47.1%Triage % · 2025-08: 49.8%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-081,6322,8924,1535,4132023-09: 1,998 appointments2023-10: 2,896 appointments2023-11: 2,847 appointments2023-12: 2,352 appointments2024-01: 3,758 appointments2024-02: 3,727 appointments2024-03: 3,483 appointments2024-04: 3,716 appointments2024-05: 3,827 appointments2024-06: 3,210 appointments2024-07: 3,238 appointments2024-08: 2,831 appointments2024-09: 3,236 appointments2024-10: 5,047 appointments2024-11: 4,570 appointments2024-12: 3,655 appointments2025-01: 4,709 appointments2025-02: 4,316 appointments2025-03: 5,019 appointments2025-04: 4,377 appointments2025-05: 4,617 appointments2025-06: 4,192 appointments2025-07: 4,361 appointments2025-08: 3,645 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-08751331912492023-09: 91.7 appts per 1,000 patients2023-10: 132.9 appts per 1,000 patients2023-11: 130.7 appts per 1,000 patients2023-12: 108 appts per 1,000 patients2024-01: 172.5 appts per 1,000 patients2024-02: 171.1 appts per 1,000 patients2024-03: 159.9 appts per 1,000 patients2024-04: 170.6 appts per 1,000 patients2024-05: 175.7 appts per 1,000 patients2024-06: 147.3 appts per 1,000 patients2024-07: 148.6 appts per 1,000 patients2024-08: 129.9 appts per 1,000 patients2024-09: 148.5 appts per 1,000 patients2024-10: 231.7 appts per 1,000 patients2024-11: 209.8 appts per 1,000 patients2024-12: 167.8 appts per 1,000 patients2025-01: 216.1 appts per 1,000 patients2025-02: 198.1 appts per 1,000 patients2025-03: 230.4 appts per 1,000 patients2025-04: 200.9 appts per 1,000 patients2025-05: 211.9 appts per 1,000 patients2025-06: 192.4 appts per 1,000 patients2025-07: 200.2 appts per 1,000 patients2025-08: 167.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 49.1%September 2023 · 1 day: 8.1%September 2023 · 2–7 days: 27.4%September 2023 · 8–14 days: 12.6%September 2023 · 15–21 days: 2.7%September 2023 · 22–28 days: 0.1%September 2023 · > 28 days: 0.1%October 2023 · Same day: 48.4%October 2023 · 1 day: 8.0%October 2023 · 2–7 days: 19.5%October 2023 · 8–14 days: 17.9%October 2023 · 15–21 days: 4.9%October 2023 · 22–28 days: 1.2%November 2023 · Same day: 52.4%November 2023 · 1 day: 5.5%November 2023 · 2–7 days: 22.3%November 2023 · 8–14 days: 14.8%November 2023 · 15–21 days: 4.5%November 2023 · 22–28 days: 0.5%December 2023 · Same day: 57.6%December 2023 · 1 day: 4.1%December 2023 · 2–7 days: 23.7%December 2023 · 8–14 days: 12.3%December 2023 · 15–21 days: 1.7%December 2023 · 22–28 days: 0.5%January 2024 · Same day: 62.6%January 2024 · 1 day: 5.6%January 2024 · 2–7 days: 23.0%January 2024 · 8–14 days: 6.5%January 2024 · 15–21 days: 2.1%January 2024 · 22–28 days: 0.2%February 2024 · Same day: 60.3%February 2024 · 1 day: 3.8%February 2024 · 2–7 days: 26.9%February 2024 · 8–14 days: 7.7%February 2024 · 15–21 days: 1.1%February 2024 · 22–28 days: 0.1%March 2024 · Same day: 63.0%March 2024 · 1 day: 4.9%March 2024 · 2–7 days: 18.4%March 2024 · 8–14 days: 12.6%March 2024 · 15–21 days: 1.0%March 2024 · 22–28 days: 0.1%April 2024 · Same day: 64.7%April 2024 · 1 day: 4.5%April 2024 · 2–7 days: 18.3%April 2024 · 8–14 days: 10.8%April 2024 · 15–21 days: 1.5%April 2024 · 22–28 days: 0.2%May 2024 · Same day: 57.5%May 2024 · 1 day: 5.7%May 2024 · 2–7 days: 23.6%May 2024 · 8–14 days: 11.2%May 2024 · 15–21 days: 2.0%May 2024 · 22–28 days: 0.1%June 2024 · Same day: 59.2%June 2024 · 1 day: 8.2%June 2024 · 2–7 days: 24.1%June 2024 · 8–14 days: 6.8%June 2024 · 15–21 days: 1.4%June 2024 · 22–28 days: 0.3%July 2024 · Same day: 61.0%July 2024 · 1 day: 10.7%July 2024 · 2–7 days: 22.5%July 2024 · 8–14 days: 4.4%July 2024 · 15–21 days: 0.9%July 2024 · 22–28 days: 0.6%August 2024 · Same day: 59.7%August 2024 · 1 day: 11.4%August 2024 · 2–7 days: 22.7%August 2024 · 8–14 days: 5.2%August 2024 · 15–21 days: 0.9%August 2024 · 22–28 days: 0.1%September 2024 · Same day: 60.0%September 2024 · 1 day: 8.3%September 2024 · 2–7 days: 23.9%September 2024 · 8–14 days: 6.6%September 2024 · 15–21 days: 1.0%September 2024 · 22–28 days: 0.1%October 2024 · Same day: 59.0%October 2024 · 1 day: 10.4%October 2024 · 2–7 days: 22.4%October 2024 · 8–14 days: 6.5%October 2024 · 15–21 days: 1.4%October 2024 · 22–28 days: 0.2%November 2024 · Same day: 59.8%November 2024 · 1 day: 5.9%November 2024 · 2–7 days: 18.7%November 2024 · 8–14 days: 13.9%November 2024 · 15–21 days: 1.4%November 2024 · 22–28 days: 0.2%November 2024 · > 28 days: 0.1%December 2024 · Same day: 58.5%December 2024 · 1 day: 7.3%December 2024 · 2–7 days: 25.5%December 2024 · 8–14 days: 7.6%December 2024 · 15–21 days: 0.9%December 2024 · 22–28 days: 0.1%December 2024 · > 28 days: 0.1%January 2025 · Same day: 60.9%January 2025 · 1 day: 9.1%January 2025 · 2–7 days: 22.6%January 2025 · 8–14 days: 6.5%January 2025 · 15–21 days: 0.8%January 2025 · > 28 days: 0.1%February 2025 · Same day: 63.3%February 2025 · 1 day: 6.4%February 2025 · 2–7 days: 14.6%February 2025 · 8–14 days: 14.8%February 2025 · 15–21 days: 0.9%March 2025 · Same day: 59.7%March 2025 · 1 day: 7.2%March 2025 · 2–7 days: 13.6%March 2025 · 8–14 days: 18.4%March 2025 · 15–21 days: 1.0%March 2025 · 22–28 days: 0.1%April 2025 · Same day: 61.1%April 2025 · 1 day: 8.2%April 2025 · 2–7 days: 21.8%April 2025 · 8–14 days: 8.0%April 2025 · 15–21 days: 0.8%May 2025 · Same day: 62.1%May 2025 · 1 day: 8.4%May 2025 · 2–7 days: 20.7%May 2025 · 8–14 days: 7.9%May 2025 · 15–21 days: 0.8%May 2025 · 22–28 days: 0.1%June 2025 · Same day: 58.7%June 2025 · 1 day: 9.1%June 2025 · 2–7 days: 19.6%June 2025 · 8–14 days: 10.5%June 2025 · 15–21 days: 2.1%July 2025 · Same day: 58.5%July 2025 · 1 day: 11.9%July 2025 · 2–7 days: 17.0%July 2025 · 8–14 days: 10.9%July 2025 · 15–21 days: 1.5%July 2025 · 22–28 days: 0.1%August 2025 · Same day: 58.2%August 2025 · 1 day: 11.3%August 2025 · 2–7 days: 19.0%August 2025 · 8–14 days: 10.5%August 2025 · 15–21 days: 0.7%August 2025 · 22–28 days: 0.1%August 2025 · > 28 days: 0.1%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 8/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-4.8%
Face-to-face %-1.2%
Telephone %+0.7%
Same-day %-0.9%
Appts per 1K-4.8%
Triage %-1.5%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the practice saw a notable drop in total appointments per thousand patients, down to 167.3 from the trailing average. This decline is the most significant change this month.

Several trends are worth noting. The DNA rate has been increasing, rising by 3% each month. The percentage of face-to-face appointments has decreased by 1.2% each month. The triage percentage has also been falling, by 1.5% each month.

To investigate these trends, the practice manager should review the triage percentage drop in July 2025 and June 2025, which were both below the trailing average. Additionally, the manager should look into the recent increase in the DNA rate to understand if it is due to operational changes or other factors.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-07
value 47.1 · avg 52.9 ± 2
triagePct2025-06
value 49.3 · avg 53 ± 1.8
f2fPct2025-02
value 33.1 · avg 38 ± 2.5
total2024-10
value 5047 · avg 3260.1 ± 443.5
sameDayPct2024-04
value 64.7 · avg 54.3 ± 5
sameDayPct2024-03
value 63 · avg 53 ± 4.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2024-01
6 → 3 (-50%)
triagePct2023-12
31.2 → 41.5 (+33.3%)
phonePct2023-11
17.7 → 56.1 (+216.9%)
dnaRate2023-09
2.7 → 3.8 (+40.7%)
phonePct2023-04
15.2 → 24.9 (+63.8%)
phonePct2023-01
17.1 → 23.3 (+36.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

11.75

Nurse FTE

1.05

Direct Patient Care FTE

7.76

Admin FTE

17.41

1 practices reporting · 100.0% coverage

Staff group mix

GP11.8 FTE · 31%
Nurse1.1 FTE · 3%
Direct Patient Care7.8 FTE · 20%
Admin17.4 FTE · 46%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP11.75 FTE · 16 headcount
Partner2.67 FTE (23%) · 4 hc
Salaried6.09 FTE (52%) · 9 hc
Training (ST/F)2.99 FTE (25%) · 3 hc
Nurses1.05 FTE · 2 headcount
Practice Nurse1.05 FTE (100%) · 2 hc
Admin / Non-clinical17.41 FTE · 20 headcount
Management2.71 FTE (16%) · 3 hc
Reception / Admin10.23 FTE (59%) · 11 hc
Other4.47 FTE (26%) · 6 hc
Direct Patient Care7.76 FTE · 9 headcount
Pharmacist2.20 FTE (28%) · 3 hc
HCA / Nursing Assistant0.71 FTE (9%) · 1 hc
Social Prescriber1.00 FTE (13%) · 1 hc
Other3.85 FTE (50%) · 4 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03071421GP · 2024-03: 7 FTEGP · 2024-04: 7 FTEGP · 2024-05: 7 FTEGP · 2024-06: 7 FTEGP · 2024-07: 7 FTEGP · 2024-08: 9 FTEGP · 2024-09: 9 FTEGP · 2024-10: 9 FTEGP · 2024-11: 9 FTEGP · 2024-12: 9 FTEGP · 2025-01: 9 FTEGP · 2025-02: 9 FTEGP · 2025-03: 9 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 10 FTEGP · 2025-07: 10 FTEGP · 2025-08: 9 FTEGP · 2025-09: 9 FTEGP · 2025-10: 10 FTEGP · 2025-11: 10 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 12 FTEGP · 2026-03: 12 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 0 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 6 FTEDPC · 2024-04: 6 FTEDPC · 2024-05: 6 FTEDPC · 2024-06: 6 FTEDPC · 2024-07: 6 FTEDPC · 2024-08: 6 FTEDPC · 2024-09: 6 FTEDPC · 2024-10: 7 FTEDPC · 2024-11: 7 FTEDPC · 2024-12: 7 FTEDPC · 2025-01: 7 FTEDPC · 2025-02: 7 FTEDPC · 2025-03: 7 FTEDPC · 2025-04: 7 FTEDPC · 2025-05: 9 FTEDPC · 2025-06: 9 FTEDPC · 2025-07: 9 FTEDPC · 2025-08: 9 FTEDPC · 2025-09: 9 FTEDPC · 2025-10: 8 FTEDPC · 2025-11: 8 FTEDPC · 2025-12: 8 FTEDPC · 2026-01: 8 FTEDPC · 2026-02: 8 FTEDPC · 2026-03: 8 FTEAdmin · 2024-03: 14 FTEAdmin · 2024-04: 14 FTEAdmin · 2024-05: 14 FTEAdmin · 2024-06: 14 FTEAdmin · 2024-07: 14 FTEAdmin · 2024-08: 14 FTEAdmin · 2024-09: 14 FTEAdmin · 2024-10: 11 FTEAdmin · 2024-11: 11 FTEAdmin · 2024-12: 11 FTEAdmin · 2025-01: 11 FTEAdmin · 2025-02: 11 FTEAdmin · 2025-03: 11 FTEAdmin · 2025-04: 12 FTEAdmin · 2025-05: 18 FTEAdmin · 2025-06: 18 FTEAdmin · 2025-07: 18 FTEAdmin · 2025-08: 18 FTEAdmin · 2025-09: 19 FTEAdmin · 2025-10: 17 FTEAdmin · 2025-11: 17 FTEAdmin · 2025-12: 17 FTEAdmin · 2026-01: 17 FTEAdmin · 2026-02: 17 FTEAdmin · 2026-03: 17 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good59.4%
Phone easy67.4%
Website easy90.8%
100.0% coverage

Prescribing volume

0.15

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.