GP Practice

The Northern Medical Centre

F83060

Compare to

Registered patients

7,151

NHS Digital list size

GP FTE

4

NHS Digital workforce

Patients per GP FTE

1,788

Items per patient

1.48

prescribing volume

GPPS overall good

70.0%

patient experience

Access KPIs · August 2025

Same-day %

64.1%

Month: August 2025

Appts per 1K patients

319

all bookings (incl. triage)

Patient contacts per 1K

315

F2F + phone + video only

28+ day backlog

0.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face42.0%
Telephone46.1%
Video / online10.5%
Triage27.0%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %64.1%43.0%+21.1%
Face-to-face %42.0%58.4%-16.4%
Telephone %46.1%21.9%+24.2%
Appts per 1K319.3479.7-160.4
Triage %27.0%8.7%+18.3%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080244872Same-day % · 2023-09: 57.9%Same-day % · 2023-10: 59.8%Same-day % · 2023-11: 56.3%Same-day % · 2023-12: 58.4%Same-day % · 2024-01: 54.6%Same-day % · 2024-02: 50.7%Same-day % · 2024-03: 54.1%Same-day % · 2024-04: 61.5%Same-day % · 2024-05: 62.4%Same-day % · 2024-06: 62.2%Same-day % · 2024-07: 62.2%Same-day % · 2024-08: 54.8%Same-day % · 2024-09: 55.2%Same-day % · 2024-10: 50.6%Same-day % · 2024-11: 53.2%Same-day % · 2024-12: 59.1%Same-day % · 2025-01: 61.0%Same-day % · 2025-02: 59.1%Same-day % · 2025-03: 56.9%Same-day % · 2025-04: 57.7%Same-day % · 2025-05: 59.1%Same-day % · 2025-06: 55.4%Same-day % · 2025-07: 56.6%Same-day % · 2025-08: 64.1%F2F % · 2023-09: 42.6%F2F % · 2023-10: 37.5%F2F % · 2023-11: 36.3%F2F % · 2023-12: 40.7%F2F % · 2024-01: 40.2%F2F % · 2024-02: 49.1%F2F % · 2024-03: 46.0%F2F % · 2024-04: 45.1%F2F % · 2024-05: 46.1%F2F % · 2024-06: 45.9%F2F % · 2024-07: 41.4%F2F % · 2024-08: 47.5%F2F % · 2024-09: 49.7%F2F % · 2024-10: 55.6%F2F % · 2024-11: 50.8%F2F % · 2024-12: 48.1%F2F % · 2025-01: 49.1%F2F % · 2025-02: 50.2%F2F % · 2025-03: 52.0%F2F % · 2025-04: 47.0%F2F % · 2025-05: 46.8%F2F % · 2025-06: 44.7%F2F % · 2025-07: 41.9%F2F % · 2025-08: 42.0%Phone % · 2023-09: 57.2%Phone % · 2023-10: 54.9%Phone % · 2023-11: 54.5%Phone % · 2023-12: 49.6%Phone % · 2024-01: 48.0%Phone % · 2024-02: 46.6%Phone % · 2024-03: 48.1%Phone % · 2024-04: 47.9%Phone % · 2024-05: 48.8%Phone % · 2024-06: 48.7%Phone % · 2024-07: 52.6%Phone % · 2024-08: 40.5%Phone % · 2024-09: 41.3%Phone % · 2024-10: 34.5%Phone % · 2024-11: 36.9%Phone % · 2024-12: 43.6%Phone % · 2025-01: 39.5%Phone % · 2025-02: 40.0%Phone % · 2025-03: 36.9%Phone % · 2025-04: 40.1%Phone % · 2025-05: 43.7%Phone % · 2025-06: 43.4%Phone % · 2025-07: 45.2%Phone % · 2025-08: 46.1%Video % · 2023-09: 0.2%Video % · 2023-10: 5.9%Video % · 2023-11: 9.2%Video % · 2023-12: 9.4%Video % · 2024-01: 11.5%Video % · 2024-02: 4.2%Video % · 2024-03: 5.7%Video % · 2024-04: 6.4%Video % · 2024-05: 4.7%Video % · 2024-06: 5.1%Video % · 2024-07: 6.0%Video % · 2024-08: 12.0%Video % · 2024-09: 9.0%Video % · 2024-10: 9.2%Video % · 2024-11: 11.5%Video % · 2024-12: 7.4%Video % · 2025-01: 8.9%Video % · 2025-02: 8.3%Video % · 2025-03: 9.3%Video % · 2025-04: 11.7%Video % · 2025-05: 7.9%Video % · 2025-06: 10.6%Video % · 2025-07: 10.9%Video % · 2025-08: 10.5%Triage % · 2023-09: 33.1%Triage % · 2023-10: 30.2%Triage % · 2023-11: 23.8%Triage % · 2023-12: 24.2%Triage % · 2024-01: 24.5%Triage % · 2024-02: 21.1%Triage % · 2024-03: 26.5%Triage % · 2024-04: 37.2%Triage % · 2024-05: 34.7%Triage % · 2024-06: 28.4%Triage % · 2024-07: 27.9%Triage % · 2024-08: 30.5%Triage % · 2024-09: 28.8%Triage % · 2024-10: 26.3%Triage % · 2024-11: 30.0%Triage % · 2024-12: 25.9%Triage % · 2025-01: 28.2%Triage % · 2025-02: 28.7%Triage % · 2025-03: 27.2%Triage % · 2025-04: 33.6%Triage % · 2025-05: 26.7%Triage % · 2025-06: 27.6%Triage % · 2025-07: 32.2%Triage % · 2025-08: 27.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,0272,8853,7434,6012023-09: 3,794 appointments2023-10: 4,031 appointments2023-11: 4,352 appointments2023-12: 2,944 appointments2024-01: 3,636 appointments2024-02: 3,200 appointments2024-03: 2,759 appointments2024-04: 2,499 appointments2024-05: 2,319 appointments2024-06: 2,302 appointments2024-07: 2,276 appointments2024-08: 2,451 appointments2024-09: 2,785 appointments2024-10: 3,034 appointments2024-11: 3,078 appointments2024-12: 3,212 appointments2025-01: 3,427 appointments2025-02: 3,171 appointments2025-03: 3,174 appointments2025-04: 2,664 appointments2025-05: 2,680 appointments2025-06: 2,918 appointments2025-07: 2,989 appointments2025-08: 2,283 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082834035236432023-09: 530.6 appts per 1,000 patients2023-10: 563.7 appts per 1,000 patients2023-11: 608.6 appts per 1,000 patients2023-12: 411.7 appts per 1,000 patients2024-01: 508.5 appts per 1,000 patients2024-02: 447.5 appts per 1,000 patients2024-03: 385.8 appts per 1,000 patients2024-04: 349.5 appts per 1,000 patients2024-05: 324.3 appts per 1,000 patients2024-06: 321.9 appts per 1,000 patients2024-07: 318.3 appts per 1,000 patients2024-08: 342.7 appts per 1,000 patients2024-09: 389.5 appts per 1,000 patients2024-10: 424.3 appts per 1,000 patients2024-11: 430.4 appts per 1,000 patients2024-12: 449.2 appts per 1,000 patients2025-01: 479.2 appts per 1,000 patients2025-02: 443.4 appts per 1,000 patients2025-03: 443.9 appts per 1,000 patients2025-04: 372.5 appts per 1,000 patients2025-05: 374.8 appts per 1,000 patients2025-06: 408.1 appts per 1,000 patients2025-07: 418 appts per 1,000 patients2025-08: 319.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 57.9%September 2023 · 1 day: 10.4%September 2023 · 2–7 days: 17.9%September 2023 · 8–14 days: 12.5%September 2023 · 15–21 days: 1.1%September 2023 · 22–28 days: 0.1%October 2023 · Same day: 59.8%October 2023 · 1 day: 8.2%October 2023 · 2–7 days: 15.7%October 2023 · 8–14 days: 12.6%October 2023 · 15–21 days: 3.1%October 2023 · 22–28 days: 0.4%October 2023 · > 28 days: 0.1%November 2023 · Same day: 56.3%November 2023 · 1 day: 7.4%November 2023 · 2–7 days: 20.2%November 2023 · 8–14 days: 10.1%November 2023 · 15–21 days: 5.2%November 2023 · 22–28 days: 0.6%November 2023 · > 28 days: 0.1%December 2023 · Same day: 58.4%December 2023 · 1 day: 8.9%December 2023 · 2–7 days: 20.2%December 2023 · 8–14 days: 6.1%December 2023 · 15–21 days: 5.4%December 2023 · 22–28 days: 1.0%December 2023 · > 28 days: 0.1%January 2024 · Same day: 54.6%January 2024 · 1 day: 8.8%January 2024 · 2–7 days: 19.6%January 2024 · 8–14 days: 10.2%January 2024 · 15–21 days: 5.3%January 2024 · 22–28 days: 1.4%January 2024 · > 28 days: 0.2%February 2024 · Same day: 50.7%February 2024 · 1 day: 9.4%February 2024 · 2–7 days: 15.3%February 2024 · 8–14 days: 10.8%February 2024 · 15–21 days: 7.9%February 2024 · 22–28 days: 5.0%February 2024 · > 28 days: 1.0%March 2024 · Same day: 54.1%March 2024 · 1 day: 6.8%March 2024 · 2–7 days: 14.0%March 2024 · 8–14 days: 18.6%March 2024 · 15–21 days: 3.4%March 2024 · 22–28 days: 1.9%March 2024 · > 28 days: 1.3%April 2024 · Same day: 61.5%April 2024 · 1 day: 7.6%April 2024 · 2–7 days: 9.9%April 2024 · 8–14 days: 14.9%April 2024 · 15–21 days: 4.9%April 2024 · 22–28 days: 1.1%April 2024 · > 28 days: 0.1%May 2024 · Same day: 62.4%May 2024 · 1 day: 6.7%May 2024 · 2–7 days: 8.5%May 2024 · 8–14 days: 13.4%May 2024 · 15–21 days: 8.2%May 2024 · 22–28 days: 0.8%May 2024 · > 28 days: 0.1%June 2024 · Same day: 62.2%June 2024 · 1 day: 8.9%June 2024 · 2–7 days: 14.0%June 2024 · 8–14 days: 11.5%June 2024 · 15–21 days: 3.2%June 2024 · 22–28 days: 0.2%July 2024 · Same day: 62.2%July 2024 · 1 day: 10.5%July 2024 · 2–7 days: 15.9%July 2024 · 8–14 days: 10.1%July 2024 · 15–21 days: 0.9%July 2024 · 22–28 days: 0.4%August 2024 · Same day: 54.8%August 2024 · 1 day: 9.8%August 2024 · 2–7 days: 18.4%August 2024 · 8–14 days: 14.3%August 2024 · 15–21 days: 2.4%August 2024 · 22–28 days: 0.2%September 2024 · Same day: 55.2%September 2024 · 1 day: 8.6%September 2024 · 2–7 days: 18.2%September 2024 · 8–14 days: 10.9%September 2024 · 15–21 days: 6.4%September 2024 · 22–28 days: 0.7%October 2024 · Same day: 50.6%October 2024 · 1 day: 9.6%October 2024 · 2–7 days: 20.0%October 2024 · 8–14 days: 13.1%October 2024 · 15–21 days: 6.0%October 2024 · 22–28 days: 0.7%November 2024 · Same day: 53.2%November 2024 · 1 day: 9.4%November 2024 · 2–7 days: 18.1%November 2024 · 8–14 days: 13.1%November 2024 · 15–21 days: 5.5%November 2024 · 22–28 days: 0.5%November 2024 · > 28 days: 0.2%December 2024 · Same day: 59.1%December 2024 · 1 day: 6.6%December 2024 · 2–7 days: 15.8%December 2024 · 8–14 days: 14.9%December 2024 · 15–21 days: 3.2%December 2024 · 22–28 days: 0.3%December 2024 · > 28 days: 0.1%January 2025 · Same day: 61.0%January 2025 · 1 day: 11.0%January 2025 · 2–7 days: 17.5%January 2025 · 8–14 days: 6.9%January 2025 · 15–21 days: 2.8%January 2025 · 22–28 days: 0.6%January 2025 · > 28 days: 0.1%February 2025 · Same day: 59.1%February 2025 · 1 day: 9.2%February 2025 · 2–7 days: 20.3%February 2025 · 8–14 days: 8.7%February 2025 · 15–21 days: 1.9%February 2025 · 22–28 days: 0.6%February 2025 · > 28 days: 0.3%March 2025 · Same day: 56.9%March 2025 · 1 day: 7.4%March 2025 · 2–7 days: 24.1%March 2025 · 8–14 days: 7.9%March 2025 · 15–21 days: 3.1%March 2025 · 22–28 days: 0.4%March 2025 · > 28 days: 0.2%April 2025 · Same day: 57.7%April 2025 · 1 day: 7.5%April 2025 · 2–7 days: 16.5%April 2025 · 8–14 days: 10.5%April 2025 · 15–21 days: 4.6%April 2025 · 22–28 days: 2.8%April 2025 · > 28 days: 0.4%May 2025 · Same day: 59.1%May 2025 · 1 day: 6.6%May 2025 · 2–7 days: 16.3%May 2025 · 8–14 days: 11.0%May 2025 · 15–21 days: 5.7%May 2025 · 22–28 days: 1.2%May 2025 · > 28 days: 0.2%June 2025 · Same day: 55.4%June 2025 · 1 day: 7.8%June 2025 · 2–7 days: 21.6%June 2025 · 8–14 days: 7.6%June 2025 · 15–21 days: 6.4%June 2025 · 22–28 days: 1.0%June 2025 · > 28 days: 0.2%July 2025 · Same day: 56.6%July 2025 · 1 day: 8.0%July 2025 · 2–7 days: 15.7%July 2025 · 8–14 days: 12.8%July 2025 · 15–21 days: 6.1%July 2025 · 22–28 days: 0.7%July 2025 · > 28 days: 0.1%August 2025 · Same day: 64.1%August 2025 · 1 day: 6.4%August 2025 · 2–7 days: 10.3%August 2025 · 8–14 days: 8.7%August 2025 · 15–21 days: 8.2%August 2025 · 22–28 days: 1.9%August 2025 · > 28 days: 0.4%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 25/100
  • Moderate demand
  • Elevated DNA rate (7.2%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-3.3%
Face-to-face %-4.2%
Telephone %+4.1%
Same-day %+1.4%
Appts per 1K-3.3%
Triage %-0.4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the Northern Medical Centre saw a notable drop in total appointments per thousand patients, falling to 2283 from the trailing average of 2965.3. This represents a significant decrease and is the most material number to highlight.

Several trends and step changes are worth noting. The percentage of face-to-face appointments has decreased by 4.2% month-on-month, while telephone appointments have increased by 4.1%. Additionally, there was a 34.2% increase in video appointments in June 2025. These shifts suggest a potential workflow change or operational pressure.

To investigate these signals, the practice manager should review whether the increase in telephone appointments in 2025-08 aligns with any system changes or staff adjustments. Additionally, verifying the drop in face-to-face appointments could provide insights into patient preferences or operational challenges.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-08
value 64.1 · avg 56.6 ± 2.8
total2025-08
value 2283 · avg 2965.3 ± 266
phonePct2024-10
value 34.5 · avg 48.5 ± 4.2
f2fPct2024-10
value 55.6 · avg 43.8 ± 4.3
phonePct2024-08
value 40.5 · avg 51.2 ± 3.7
dnaRate2024-08
value 8.3 · avg 5.9 ± 0.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-06
7.9 → 10.6 (+34.2%)
videoPct2025-05
11.7 → 7.9 (-32.5%)
videoPct2024-12
11.5 → 7.4 (-35.7%)
videoPct2024-08
6 → 12 (+100%)
dnaRate2024-07
5.2 → 7.9 (+51.9%)
triagePct2024-04
26.5 → 37.2 (+40.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

lowscore 39/100medium confidence
Last inspection: 2024-06-19 · 22 months ago
  • Current rating is outstanding, and the latest CQC assessment date is 2024-06-19 (22 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 3 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

4

Nurse FTE

0.6

Direct Patient Care FTE

3.08

Admin FTE

8.77

1 practices reporting · 100.0% coverage

Staff group mix

GP4.0 FTE · 24%
Nurse0.6 FTE · 4%
Direct Patient Care3.1 FTE · 19%
Admin8.8 FTE · 53%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.00 FTE · 8 headcount
Salaried4.00 FTE (100%) · 8 hc
Nurses0.60 FTE · 1 headcount
Practice Nurse0.60 FTE (100%) · 1 hc
Admin / Non-clinical8.77 FTE · 11 headcount
Management2.00 FTE (23%) · 2 hc
Reception / Admin6.77 FTE (77%) · 9 hc
Direct Patient Care3.08 FTE · 4 headcount
Pharmacist2.00 FTE (65%) · 2 hc
HCA / Nursing Assistant0.44 FTE (14%) · 1 hc
Paramedic0.64 FTE (21%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304711GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 1 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 4 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 4 FTEGP · 2026-01: 4 FTEGP · 2026-02: 4 FTEGP · 2026-03: 4 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 0 FTENurse · 2024-11: 0 FTENurse · 2024-12: 0 FTENurse · 2025-01: 0 FTENurse · 2025-02: 0 FTENurse · 2025-03: 0 FTENurse · 2025-04: 0 FTENurse · 2025-05: 0 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 2 FTEAdmin · 2024-04: 2 FTEAdmin · 2024-05: 2 FTEAdmin · 2024-06: 2 FTEAdmin · 2024-07: 2 FTEAdmin · 2024-08: 2 FTEAdmin · 2024-09: 7 FTEAdmin · 2024-10: 7 FTEAdmin · 2024-11: 8 FTEAdmin · 2024-12: 8 FTEAdmin · 2025-01: 8 FTEAdmin · 2025-02: 8 FTEAdmin · 2025-03: 8 FTEAdmin · 2025-04: 8 FTEAdmin · 2025-05: 8 FTEAdmin · 2025-06: 10 FTEAdmin · 2025-07: 10 FTEAdmin · 2025-08: 10 FTEAdmin · 2025-09: 10 FTEAdmin · 2025-10: 10 FTEAdmin · 2025-11: 10 FTEAdmin · 2025-12: 10 FTEAdmin · 2026-01: 10 FTEAdmin · 2026-02: 9 FTEAdmin · 2026-03: 9 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good70.0%
Phone easy22.7%
Website easy37.3%
100.0% coverage

Prescribing volume

1.48

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.