GP Practice

The Village Practice

F83664

Compare to

Registered patients

12,934

NHS Digital list size

GP FTE

6.8

NHS Digital workforce

Patients per GP FTE

1,902

Items per patient

0.94

prescribing volume

GPPS overall good

80.5%

patient experience

Access KPIs · August 2025

Same-day %

50.4%

Month: August 2025

Appts per 1K patients

446

all bookings (incl. triage)

Patient contacts per 1K

446

F2F + phone + video only

28+ day backlog

1.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face36.6%
Telephone27.9%
Video / online35.5%
Triage42.4%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %50.4%43.0%+7.4%
Face-to-face %36.6%58.4%-21.8%
Telephone %27.9%21.9%+6.0%
Appts per 1K445.6479.7-34.1
Triage %42.4%8.7%+33.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080214364Same-day % · 2023-09: 42.0%Same-day % · 2023-10: 41.2%Same-day % · 2023-11: 40.7%Same-day % · 2023-12: 42.0%Same-day % · 2024-01: 40.7%Same-day % · 2024-02: 37.7%Same-day % · 2024-03: 42.7%Same-day % · 2024-04: 40.2%Same-day % · 2024-05: 40.2%Same-day % · 2024-06: 39.0%Same-day % · 2024-07: 43.9%Same-day % · 2024-08: 50.9%Same-day % · 2024-09: 49.0%Same-day % · 2024-10: 50.5%Same-day % · 2024-11: 49.6%Same-day % · 2024-12: 55.6%Same-day % · 2025-01: 56.0%Same-day % · 2025-02: 51.2%Same-day % · 2025-03: 54.1%Same-day % · 2025-04: 53.3%Same-day % · 2025-05: 51.1%Same-day % · 2025-06: 51.2%Same-day % · 2025-07: 51.5%Same-day % · 2025-08: 50.4%F2F % · 2023-09: 57.8%F2F % · 2023-10: 53.6%F2F % · 2023-11: 54.9%F2F % · 2023-12: 52.8%F2F % · 2024-01: 50.7%F2F % · 2024-02: 51.5%F2F % · 2024-03: 52.2%F2F % · 2024-04: 52.5%F2F % · 2024-05: 50.7%F2F % · 2024-06: 51.1%F2F % · 2024-07: 39.4%F2F % · 2024-08: 32.0%F2F % · 2024-09: 32.2%F2F % · 2024-10: 39.7%F2F % · 2024-11: 35.8%F2F % · 2024-12: 39.0%F2F % · 2025-01: 35.3%F2F % · 2025-02: 36.3%F2F % · 2025-03: 35.4%F2F % · 2025-04: 33.2%F2F % · 2025-05: 35.6%F2F % · 2025-06: 34.9%F2F % · 2025-07: 34.5%F2F % · 2025-08: 36.6%Phone % · 2023-09: 38.8%Phone % · 2023-10: 41.4%Phone % · 2023-11: 40.6%Phone % · 2023-12: 41.4%Phone % · 2024-01: 42.6%Phone % · 2024-02: 41.7%Phone % · 2024-03: 42.2%Phone % · 2024-04: 41.1%Phone % · 2024-05: 42.9%Phone % · 2024-06: 40.8%Phone % · 2024-07: 33.4%Phone % · 2024-08: 28.4%Phone % · 2024-09: 31.8%Phone % · 2024-10: 29.5%Phone % · 2024-11: 34.0%Phone % · 2024-12: 29.3%Phone % · 2025-01: 30.2%Phone % · 2025-02: 31.7%Phone % · 2025-03: 31.0%Phone % · 2025-04: 30.3%Phone % · 2025-05: 30.4%Phone % · 2025-06: 29.5%Phone % · 2025-07: 30.1%Phone % · 2025-08: 27.9%Video % · 2023-09: 3.3%Video % · 2023-10: 4.9%Video % · 2023-11: 4.5%Video % · 2023-12: 5.8%Video % · 2024-01: 6.7%Video % · 2024-02: 6.8%Video % · 2024-03: 5.6%Video % · 2024-04: 6.5%Video % · 2024-05: 6.4%Video % · 2024-06: 8.1%Video % · 2024-07: 27.2%Video % · 2024-08: 39.6%Video % · 2024-09: 35.9%Video % · 2024-10: 30.8%Video % · 2024-11: 30.2%Video % · 2024-12: 31.7%Video % · 2025-01: 34.5%Video % · 2025-02: 32.0%Video % · 2025-03: 33.6%Video % · 2025-04: 36.5%Video % · 2025-05: 33.9%Video % · 2025-06: 35.7%Video % · 2025-07: 35.4%Video % · 2025-08: 35.5%Triage % · 2023-09: 22.1%Triage % · 2023-10: 22.1%Triage % · 2023-11: 19.7%Triage % · 2023-12: 25.0%Triage % · 2024-01: 24.6%Triage % · 2024-02: 21.7%Triage % · 2024-03: 24.0%Triage % · 2024-04: 22.8%Triage % · 2024-05: 23.9%Triage % · 2024-06: 23.1%Triage % · 2024-07: 38.1%Triage % · 2024-08: 48.5%Triage % · 2024-09: 51.8%Triage % · 2024-10: 42.8%Triage % · 2024-11: 46.5%Triage % · 2024-12: 42.6%Triage % · 2025-01: 46.6%Triage % · 2025-02: 46.4%Triage % · 2025-03: 46.1%Triage % · 2025-04: 46.6%Triage % · 2025-05: 44.5%Triage % · 2025-06: 45.1%Triage % · 2025-07: 46.4%Triage % · 2025-08: 42.4%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,9894,4065,8227,2392023-09: 4,154 appointments2023-10: 3,886 appointments2023-11: 3,896 appointments2023-12: 3,400 appointments2024-01: 3,589 appointments2024-02: 3,667 appointments2024-03: 3,419 appointments2024-04: 3,829 appointments2024-05: 4,024 appointments2024-06: 3,698 appointments2024-07: 4,802 appointments2024-08: 5,941 appointments2024-09: 6,549 appointments2024-10: 6,828 appointments2024-11: 6,366 appointments2024-12: 4,968 appointments2025-01: 6,011 appointments2025-02: 5,830 appointments2025-03: 5,678 appointments2025-04: 5,612 appointments2025-05: 6,159 appointments2025-06: 6,345 appointments2025-07: 6,614 appointments2025-08: 5,764 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082313414505602023-09: 321.2 appts per 1,000 patients2023-10: 300.4 appts per 1,000 patients2023-11: 301.2 appts per 1,000 patients2023-12: 262.9 appts per 1,000 patients2024-01: 277.5 appts per 1,000 patients2024-02: 283.5 appts per 1,000 patients2024-03: 264.3 appts per 1,000 patients2024-04: 296 appts per 1,000 patients2024-05: 311.1 appts per 1,000 patients2024-06: 285.9 appts per 1,000 patients2024-07: 371.3 appts per 1,000 patients2024-08: 459.3 appts per 1,000 patients2024-09: 506.3 appts per 1,000 patients2024-10: 527.9 appts per 1,000 patients2024-11: 492.2 appts per 1,000 patients2024-12: 384.1 appts per 1,000 patients2025-01: 464.7 appts per 1,000 patients2025-02: 450.7 appts per 1,000 patients2025-03: 439 appts per 1,000 patients2025-04: 433.9 appts per 1,000 patients2025-05: 476.2 appts per 1,000 patients2025-06: 490.6 appts per 1,000 patients2025-07: 511.4 appts per 1,000 patients2025-08: 445.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 42.0%September 2023 · 1 day: 10.5%September 2023 · 2–7 days: 28.8%September 2023 · 8–14 days: 13.3%September 2023 · 15–21 days: 2.9%September 2023 · 22–28 days: 1.8%September 2023 · > 28 days: 0.6%October 2023 · Same day: 41.2%October 2023 · 1 day: 7.7%October 2023 · 2–7 days: 24.7%October 2023 · 8–14 days: 18.5%October 2023 · 15–21 days: 5.4%October 2023 · 22–28 days: 1.9%October 2023 · > 28 days: 0.6%November 2023 · Same day: 40.7%November 2023 · 1 day: 8.8%November 2023 · 2–7 days: 22.3%November 2023 · 8–14 days: 15.8%November 2023 · 15–21 days: 7.6%November 2023 · 22–28 days: 3.6%November 2023 · > 28 days: 1.3%December 2023 · Same day: 42.0%December 2023 · 1 day: 10.2%December 2023 · 2–7 days: 22.6%December 2023 · 8–14 days: 16.9%December 2023 · 15–21 days: 5.7%December 2023 · 22–28 days: 1.8%December 2023 · > 28 days: 0.6%January 2024 · Same day: 40.7%January 2024 · 1 day: 9.7%January 2024 · 2–7 days: 24.9%January 2024 · 8–14 days: 13.9%January 2024 · 15–21 days: 6.3%January 2024 · 22–28 days: 2.9%January 2024 · > 28 days: 1.6%February 2024 · Same day: 37.7%February 2024 · 1 day: 9.7%February 2024 · 2–7 days: 25.3%February 2024 · 8–14 days: 18.9%February 2024 · 15–21 days: 5.8%February 2024 · 22–28 days: 2.0%February 2024 · > 28 days: 0.6%March 2024 · Same day: 42.7%March 2024 · 1 day: 10.6%March 2024 · 2–7 days: 24.0%March 2024 · 8–14 days: 15.1%March 2024 · 15–21 days: 4.9%March 2024 · 22–28 days: 1.9%March 2024 · > 28 days: 0.8%April 2024 · Same day: 40.2%April 2024 · 1 day: 8.9%April 2024 · 2–7 days: 21.0%April 2024 · 8–14 days: 18.1%April 2024 · 15–21 days: 7.9%April 2024 · 22–28 days: 2.8%April 2024 · > 28 days: 1.3%May 2024 · Same day: 40.2%May 2024 · 1 day: 9.9%May 2024 · 2–7 days: 24.0%May 2024 · 8–14 days: 14.8%May 2024 · 15–21 days: 7.0%May 2024 · 22–28 days: 2.8%May 2024 · > 28 days: 1.2%June 2024 · Same day: 39.0%June 2024 · 1 day: 9.5%June 2024 · 2–7 days: 27.1%June 2024 · 8–14 days: 14.5%June 2024 · 15–21 days: 6.4%June 2024 · 22–28 days: 2.4%June 2024 · > 28 days: 1.1%July 2024 · Same day: 43.9%July 2024 · 1 day: 14.4%July 2024 · 2–7 days: 20.5%July 2024 · 8–14 days: 13.6%July 2024 · 15–21 days: 5.3%July 2024 · 22–28 days: 1.5%July 2024 · > 28 days: 0.8%August 2024 · Same day: 50.9%August 2024 · 1 day: 16.2%August 2024 · 2–7 days: 18.9%August 2024 · 8–14 days: 10.2%August 2024 · 15–21 days: 2.3%August 2024 · 22–28 days: 1.1%August 2024 · > 28 days: 0.4%September 2024 · Same day: 49.0%September 2024 · 1 day: 18.1%September 2024 · 2–7 days: 19.6%September 2024 · 8–14 days: 8.6%September 2024 · 15–21 days: 3.1%September 2024 · 22–28 days: 1.0%September 2024 · > 28 days: 0.5%October 2024 · Same day: 50.5%October 2024 · 1 day: 14.1%October 2024 · 2–7 days: 20.5%October 2024 · 8–14 days: 11.2%October 2024 · 15–21 days: 2.3%October 2024 · 22–28 days: 1.1%October 2024 · > 28 days: 0.2%November 2024 · Same day: 49.6%November 2024 · 1 day: 13.8%November 2024 · 2–7 days: 20.1%November 2024 · 8–14 days: 10.7%November 2024 · 15–21 days: 4.4%November 2024 · 22–28 days: 1.2%November 2024 · > 28 days: 0.2%December 2024 · Same day: 55.6%December 2024 · 1 day: 9.7%December 2024 · 2–7 days: 18.6%December 2024 · 8–14 days: 9.8%December 2024 · 15–21 days: 3.9%December 2024 · 22–28 days: 1.9%December 2024 · > 28 days: 0.3%January 2025 · Same day: 56.0%January 2025 · 1 day: 11.3%January 2025 · 2–7 days: 16.5%January 2025 · 8–14 days: 7.4%January 2025 · 15–21 days: 4.6%January 2025 · 22–28 days: 3.2%January 2025 · > 28 days: 1.0%February 2025 · Same day: 51.2%February 2025 · 1 day: 13.7%February 2025 · 2–7 days: 18.1%February 2025 · 8–14 days: 9.7%February 2025 · 15–21 days: 4.2%February 2025 · 22–28 days: 2.5%February 2025 · > 28 days: 0.7%March 2025 · Same day: 54.1%March 2025 · 1 day: 11.1%March 2025 · 2–7 days: 18.9%March 2025 · 8–14 days: 10.4%March 2025 · 15–21 days: 3.2%March 2025 · 22–28 days: 1.7%March 2025 · > 28 days: 0.6%April 2025 · Same day: 53.3%April 2025 · 1 day: 12.2%April 2025 · 2–7 days: 16.1%April 2025 · 8–14 days: 9.0%April 2025 · 15–21 days: 4.9%April 2025 · 22–28 days: 2.9%April 2025 · > 28 days: 1.6%May 2025 · Same day: 51.1%May 2025 · 1 day: 13.2%May 2025 · 2–7 days: 17.2%May 2025 · 8–14 days: 10.0%May 2025 · 15–21 days: 5.9%May 2025 · 22–28 days: 2.0%May 2025 · > 28 days: 0.6%June 2025 · Same day: 51.2%June 2025 · 1 day: 11.9%June 2025 · 2–7 days: 20.9%June 2025 · 8–14 days: 9.5%June 2025 · 15–21 days: 4.3%June 2025 · 22–28 days: 1.7%June 2025 · > 28 days: 0.5%July 2025 · Same day: 51.5%July 2025 · 1 day: 12.1%July 2025 · 2–7 days: 18.3%July 2025 · 8–14 days: 12.1%July 2025 · 15–21 days: 3.2%July 2025 · 22–28 days: 2.0%July 2025 · > 28 days: 0.8%August 2025 · Same day: 50.4%August 2025 · 1 day: 12.8%August 2025 · 2–7 days: 18.8%August 2025 · 8–14 days: 9.6%August 2025 · 15–21 days: 4.5%August 2025 · 22–28 days: 2.6%August 2025 · > 28 days: 1.2%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 41/100
  • High demand (>400 appts/1K)
  • Elevated DNA rate (5.8%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+1.7%
Face-to-face %+0.8%
Telephone %-1.6%
Same-day %-1.3%
Appts per 1K+1.7%
Triage %-1.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, The Village Practice saw a notable rise in DNA rate, up to 6.1% from the trailing average of 5%. This is the highest recorded DNA rate over the past year.

Several trends emerged this month. The DNA rate has been increasing, with a slope of 2.1. The telephone percentage has been decreasing, with a slope of -1.6. The same-day appointment percentage has also been decreasing, with a slope of -1.3.

To investigate these trends, review the recording policies for DNAs and the scheduling practices for same-day appointments. Also, assess if the drop in telephone appointments correlates with any recent changes in patient communication methods.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

dnaRate2025-07
value 6.1 · avg 5 ± 0.5
sameDayPct2024-12
value 55.6 · avg 43.9 ± 4.6
sameDayPct2024-10
value 50.5 · avg 42.3 ± 3.8
phonePct2024-10
value 29.5 · avg 39 ± 4.7
total2024-10
value 6828 · avg 4225 ± 975.7
triagePct2024-09
value 51.8 · avg 26.3 ± 8
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2024-08
27.2 → 39.6 (+45.6%)
videoPct2024-07
8.1 → 27.2 (+235.8%)
triagePct2024-07
23.1 → 38.1 (+64.5%)
dnaRate2024-02
7.6 → 5 (-34.2%)
videoPct2023-10
3.3 → 4.9 (+48.5%)
dnaRate2023-09
5.4 → 7.5 (+38.9%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

6.8

Nurse FTE

1.43

Direct Patient Care FTE

3.17

Admin FTE

12.67

1 practices reporting · 100.0% coverage

Staff group mix

GP6.8 FTE · 28%
Nurse1.4 FTE · 6%
Direct Patient Care3.2 FTE · 13%
Admin12.7 FTE · 53%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP6.81 FTE · 8 headcount
Partner1.98 FTE (29%) · 2 hc
Salaried1.63 FTE (24%) · 3 hc
Training (ST/F)3.20 FTE (47%) · 3 hc
Nurses1.43 FTE · 2 headcount
Practice Nurse1.43 FTE (100%) · 2 hc
Admin / Non-clinical12.67 FTE · 13 headcount
Management2.00 FTE (16%) · 2 hc
Reception / Admin9.67 FTE (76%) · 10 hc
Other1.00 FTE (8%) · 1 hc
Direct Patient Care3.17 FTE · 4 headcount
Pharmacist0.74 FTE (23%) · 1 hc
HCA / Nursing Assistant2.43 FTE (77%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0305914GP · 2024-03: 5 FTEGP · 2024-04: 5 FTEGP · 2024-05: 5 FTEGP · 2024-06: 5 FTEGP · 2024-07: 5 FTEGP · 2024-08: 6 FTEGP · 2024-09: 6 FTEGP · 2024-10: 6 FTEGP · 2024-11: 6 FTEGP · 2024-12: 6 FTEGP · 2025-01: 6 FTEGP · 2025-02: 6 FTEGP · 2025-03: 6 FTEGP · 2025-04: 6 FTEGP · 2025-05: 6 FTEGP · 2025-06: 6 FTEGP · 2025-07: 6 FTEGP · 2025-08: 8 FTEGP · 2025-09: 8 FTEGP · 2025-10: 7 FTEGP · 2025-11: 7 FTEGP · 2025-12: 7 FTEGP · 2026-01: 7 FTEGP · 2026-02: 7 FTEGP · 2026-03: 7 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 3 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 13 FTEAdmin · 2024-04: 13 FTEAdmin · 2024-05: 13 FTEAdmin · 2024-06: 13 FTEAdmin · 2024-07: 13 FTEAdmin · 2024-08: 13 FTEAdmin · 2024-09: 13 FTEAdmin · 2024-10: 13 FTEAdmin · 2024-11: 13 FTEAdmin · 2024-12: 13 FTEAdmin · 2025-01: 13 FTEAdmin · 2025-02: 13 FTEAdmin · 2025-03: 13 FTEAdmin · 2025-04: 13 FTEAdmin · 2025-05: 13 FTEAdmin · 2025-06: 13 FTEAdmin · 2025-07: 13 FTEAdmin · 2025-08: 13 FTEAdmin · 2025-09: 13 FTEAdmin · 2025-10: 13 FTEAdmin · 2025-11: 13 FTEAdmin · 2025-12: 13 FTEAdmin · 2026-01: 13 FTEAdmin · 2026-02: 13 FTEAdmin · 2026-03: 13 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good80.5%
Phone easy50.4%
Website easy46.8%
100.0% coverage

Prescribing volume

0.94

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.