GP Practice

Somers Town Medical Centre

F83683

Compare to

Registered patients

5,651

NHS Digital list size

GP FTE

5.21

NHS Digital workforce

Patients per GP FTE

1,085

Items per patient

1.21

prescribing volume

GPPS overall good

57.0%

patient experience

Access KPIs · August 2025

Same-day %

65.3%

Month: August 2025

Appts per 1K patients

480

all bookings (incl. triage)

Patient contacts per 1K

423

F2F + phone + video only

28+ day backlog

0.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face33.9%
Telephone38.5%
Video / online15.6%
Triage21.0%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %65.3%43.0%+22.3%
Face-to-face %33.9%58.4%-24.5%
Telephone %38.5%21.9%+16.6%
Appts per 1K480.3479.7+0.6
Triage %21.0%8.7%+12.3%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080295786Same-day % · 2023-09: 64.4%Same-day % · 2023-10: 73.3%Same-day % · 2023-11: 72.9%Same-day % · 2023-12: 76.5%Same-day % · 2024-01: 76.9%Same-day % · 2024-02: 70.5%Same-day % · 2024-03: 70.1%Same-day % · 2024-04: 72.0%Same-day % · 2024-05: 67.5%Same-day % · 2024-06: 67.4%Same-day % · 2024-07: 67.6%Same-day % · 2024-08: 68.3%Same-day % · 2024-09: 68.0%Same-day % · 2024-10: 58.1%Same-day % · 2024-11: 66.2%Same-day % · 2024-12: 68.9%Same-day % · 2025-01: 75.5%Same-day % · 2025-02: 69.9%Same-day % · 2025-03: 69.9%Same-day % · 2025-04: 68.8%Same-day % · 2025-05: 63.4%Same-day % · 2025-06: 66.7%Same-day % · 2025-07: 67.1%Same-day % · 2025-08: 65.3%F2F % · 2023-09: 45.6%F2F % · 2023-10: 64.0%F2F % · 2023-11: 64.9%F2F % · 2023-12: 61.1%F2F % · 2024-01: 62.1%F2F % · 2024-02: 62.6%F2F % · 2024-03: 59.2%F2F % · 2024-04: 58.8%F2F % · 2024-05: 59.8%F2F % · 2024-06: 53.9%F2F % · 2024-07: 48.2%F2F % · 2024-08: 48.7%F2F % · 2024-09: 44.8%F2F % · 2024-10: 59.0%F2F % · 2024-11: 50.4%F2F % · 2024-12: 40.5%F2F % · 2025-01: 28.4%F2F % · 2025-02: 32.0%F2F % · 2025-03: 27.1%F2F % · 2025-04: 30.2%F2F % · 2025-05: 30.5%F2F % · 2025-06: 33.9%F2F % · 2025-07: 31.0%F2F % · 2025-08: 33.9%Phone % · 2023-09: 53.0%Phone % · 2023-10: 35.7%Phone % · 2023-11: 32.5%Phone % · 2023-12: 35.8%Phone % · 2024-01: 34.2%Phone % · 2024-02: 33.0%Phone % · 2024-03: 35.7%Phone % · 2024-04: 37.0%Phone % · 2024-05: 35.5%Phone % · 2024-06: 33.5%Phone % · 2024-07: 44.3%Phone % · 2024-08: 44.4%Phone % · 2024-09: 46.0%Phone % · 2024-10: 34.3%Phone % · 2024-11: 40.6%Phone % · 2024-12: 41.0%Phone % · 2025-01: 37.6%Phone % · 2025-02: 33.7%Phone % · 2025-03: 39.4%Phone % · 2025-04: 38.0%Phone % · 2025-05: 35.3%Phone % · 2025-06: 34.7%Phone % · 2025-07: 34.8%Phone % · 2025-08: 38.5%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 1.7%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 10.5%Video % · 2025-01: 19.2%Video % · 2025-02: 18.6%Video % · 2025-03: 16.8%Video % · 2025-04: 15.9%Video % · 2025-05: 13.9%Video % · 2025-06: 15.2%Video % · 2025-07: 15.6%Video % · 2025-08: 15.6%Triage % · 2023-09: 4.4%Triage % · 2023-10: 28.1%Triage % · 2023-11: 23.6%Triage % · 2023-12: 26.7%Triage % · 2024-01: 26.2%Triage % · 2024-02: 24.9%Triage % · 2024-03: 23.6%Triage % · 2024-04: 22.7%Triage % · 2024-05: 25.0%Triage % · 2024-06: 24.0%Triage % · 2024-07: 25.1%Triage % · 2024-08: 27.7%Triage % · 2024-09: 28.8%Triage % · 2024-10: 23.7%Triage % · 2024-11: 21.2%Triage % · 2024-12: 14.6%Triage % · 2025-01: 30.6%Triage % · 2025-02: 26.9%Triage % · 2025-03: 22.0%Triage % · 2025-04: 22.8%Triage % · 2025-05: 18.7%Triage % · 2025-06: 18.9%Triage % · 2025-07: 20.4%Triage % · 2025-08: 21.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,4323,1193,8054,4922023-09: 4,056 appointments2023-10: 4,293 appointments2023-11: 3,606 appointments2023-12: 3,240 appointments2024-01: 3,769 appointments2024-02: 3,758 appointments2024-03: 3,653 appointments2024-04: 3,698 appointments2024-05: 3,189 appointments2024-06: 3,446 appointments2024-07: 3,899 appointments2024-08: 3,472 appointments2024-09: 3,376 appointments2024-10: 3,890 appointments2024-11: 3,385 appointments2024-12: 3,033 appointments2025-01: 3,625 appointments2025-02: 3,194 appointments2025-03: 2,736 appointments2025-04: 2,631 appointments2025-05: 2,973 appointments2025-06: 2,992 appointments2025-07: 3,175 appointments2025-08: 2,714 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-084305526737952023-09: 717.7 appts per 1,000 patients2023-10: 759.7 appts per 1,000 patients2023-11: 638.1 appts per 1,000 patients2023-12: 573.3 appts per 1,000 patients2024-01: 667 appts per 1,000 patients2024-02: 665 appts per 1,000 patients2024-03: 646.4 appts per 1,000 patients2024-04: 654.4 appts per 1,000 patients2024-05: 564.3 appts per 1,000 patients2024-06: 609.8 appts per 1,000 patients2024-07: 690 appts per 1,000 patients2024-08: 614.4 appts per 1,000 patients2024-09: 597.4 appts per 1,000 patients2024-10: 688.4 appts per 1,000 patients2024-11: 599 appts per 1,000 patients2024-12: 536.7 appts per 1,000 patients2025-01: 641.5 appts per 1,000 patients2025-02: 565.2 appts per 1,000 patients2025-03: 484.2 appts per 1,000 patients2025-04: 465.6 appts per 1,000 patients2025-05: 526.1 appts per 1,000 patients2025-06: 529.5 appts per 1,000 patients2025-07: 561.8 appts per 1,000 patients2025-08: 480.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 64.4%September 2023 · 1 day: 11.1%September 2023 · 2–7 days: 17.2%September 2023 · 8–14 days: 5.7%September 2023 · 15–21 days: 1.2%September 2023 · 22–28 days: 0.2%September 2023 · > 28 days: 0.2%October 2023 · Same day: 73.3%October 2023 · 1 day: 8.8%October 2023 · 2–7 days: 13.1%October 2023 · 8–14 days: 4.1%October 2023 · 15–21 days: 0.5%October 2023 · 22–28 days: 0.1%October 2023 · > 28 days: 0.1%November 2023 · Same day: 72.9%November 2023 · 1 day: 9.6%November 2023 · 2–7 days: 13.1%November 2023 · 8–14 days: 3.5%November 2023 · 15–21 days: 0.7%November 2023 · 22–28 days: 0.2%November 2023 · > 28 days: 0.1%December 2023 · Same day: 76.5%December 2023 · 1 day: 7.7%December 2023 · 2–7 days: 11.8%December 2023 · 8–14 days: 2.3%December 2023 · 15–21 days: 1.4%December 2023 · 22–28 days: 0.2%December 2023 · > 28 days: 0.3%January 2024 · Same day: 76.9%January 2024 · 1 day: 10.1%January 2024 · 2–7 days: 10.3%January 2024 · 8–14 days: 1.7%January 2024 · 15–21 days: 0.7%January 2024 · 22–28 days: 0.2%February 2024 · Same day: 70.5%February 2024 · 1 day: 11.9%February 2024 · 2–7 days: 14.2%February 2024 · 8–14 days: 2.1%February 2024 · 15–21 days: 0.7%February 2024 · 22–28 days: 0.2%February 2024 · > 28 days: 0.4%March 2024 · Same day: 70.1%March 2024 · 1 day: 10.9%March 2024 · 2–7 days: 14.7%March 2024 · 8–14 days: 3.2%March 2024 · 15–21 days: 0.7%March 2024 · 22–28 days: 0.2%March 2024 · > 28 days: 0.2%April 2024 · Same day: 72.0%April 2024 · 1 day: 9.8%April 2024 · 2–7 days: 15.1%April 2024 · 8–14 days: 2.4%April 2024 · 15–21 days: 0.5%April 2024 · 22–28 days: 0.1%April 2024 · > 28 days: 0.1%May 2024 · Same day: 67.5%May 2024 · 1 day: 12.2%May 2024 · 2–7 days: 15.2%May 2024 · 8–14 days: 4.1%May 2024 · 15–21 days: 0.8%May 2024 · 22–28 days: 0.2%May 2024 · > 28 days: 0.1%June 2024 · Same day: 67.4%June 2024 · 1 day: 10.9%June 2024 · 2–7 days: 17.5%June 2024 · 8–14 days: 2.5%June 2024 · 15–21 days: 0.8%June 2024 · 22–28 days: 0.6%June 2024 · > 28 days: 0.2%July 2024 · Same day: 67.6%July 2024 · 1 day: 10.9%July 2024 · 2–7 days: 17.2%July 2024 · 8–14 days: 3.3%July 2024 · 15–21 days: 0.7%July 2024 · 22–28 days: 0.2%July 2024 · > 28 days: 0.1%August 2024 · Same day: 68.3%August 2024 · 1 day: 13.1%August 2024 · 2–7 days: 15.1%August 2024 · 8–14 days: 2.4%August 2024 · 15–21 days: 0.9%August 2024 · 22–28 days: 0.1%August 2024 · > 28 days: 0.1%September 2024 · Same day: 68.0%September 2024 · 1 day: 8.7%September 2024 · 2–7 days: 18.8%September 2024 · 8–14 days: 2.7%September 2024 · 15–21 days: 1.2%September 2024 · 22–28 days: 0.2%September 2024 · > 28 days: 0.4%October 2024 · Same day: 58.1%October 2024 · 1 day: 10.2%October 2024 · 2–7 days: 19.4%October 2024 · 8–14 days: 9.3%October 2024 · 15–21 days: 2.3%October 2024 · 22–28 days: 0.5%October 2024 · > 28 days: 0.2%November 2024 · Same day: 66.2%November 2024 · 1 day: 10.8%November 2024 · 2–7 days: 17.7%November 2024 · 8–14 days: 3.0%November 2024 · 15–21 days: 1.2%November 2024 · 22–28 days: 0.6%November 2024 · > 28 days: 0.5%December 2024 · Same day: 68.9%December 2024 · 1 day: 8.7%December 2024 · 2–7 days: 18.3%December 2024 · 8–14 days: 3.0%December 2024 · 15–21 days: 0.9%December 2024 · 22–28 days: 0.1%December 2024 · > 28 days: 0.2%January 2025 · Same day: 75.5%January 2025 · 1 day: 9.1%January 2025 · 2–7 days: 12.3%January 2025 · 8–14 days: 2.0%January 2025 · 15–21 days: 0.6%January 2025 · 22–28 days: 0.2%January 2025 · > 28 days: 0.3%February 2025 · Same day: 69.9%February 2025 · 1 day: 9.4%February 2025 · 2–7 days: 15.9%February 2025 · 8–14 days: 3.5%February 2025 · 15–21 days: 0.7%February 2025 · 22–28 days: 0.3%February 2025 · > 28 days: 0.3%March 2025 · Same day: 69.9%March 2025 · 1 day: 10.9%March 2025 · 2–7 days: 15.8%March 2025 · 8–14 days: 2.0%March 2025 · 15–21 days: 0.5%March 2025 · 22–28 days: 0.5%March 2025 · > 28 days: 0.4%April 2025 · Same day: 68.8%April 2025 · 1 day: 8.9%April 2025 · 2–7 days: 16.9%April 2025 · 8–14 days: 3.8%April 2025 · 15–21 days: 1.3%April 2025 · 22–28 days: 0.2%April 2025 · > 28 days: 0.3%May 2025 · Same day: 63.4%May 2025 · 1 day: 9.5%May 2025 · 2–7 days: 14.6%May 2025 · 8–14 days: 10.9%May 2025 · 15–21 days: 1.1%May 2025 · 22–28 days: 0.4%May 2025 · > 28 days: 0.2%June 2025 · Same day: 66.7%June 2025 · 1 day: 7.8%June 2025 · 2–7 days: 18.3%June 2025 · 8–14 days: 4.1%June 2025 · 15–21 days: 1.9%June 2025 · 22–28 days: 0.9%June 2025 · > 28 days: 0.4%July 2025 · Same day: 67.1%July 2025 · 1 day: 7.9%July 2025 · 2–7 days: 19.8%July 2025 · 8–14 days: 3.6%July 2025 · 15–21 days: 0.9%July 2025 · 22–28 days: 0.5%July 2025 · > 28 days: 0.3%August 2025 · Same day: 65.3%August 2025 · 1 day: 7.0%August 2025 · 2–7 days: 20.1%August 2025 · 8–14 days: 6.0%August 2025 · 15–21 days: 1.0%August 2025 · 22–28 days: 0.3%August 2025 · > 28 days: 0.4%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 50/100
  • Very high demand (>500 appts/1K)
  • High DNA rate (10.9%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+1.5%
Face-to-face %+3.7%
Telephone %-1.1%
Same-day %-1.1%
Appts per 1K+1.5%
Triage %-1.7%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the DNA rate at Somers Town Medical Centre was 12.1%, significantly higher than the trailing average of 6.9%. This sharp increase from the previous month's rate of 8.9% suggests a notable rise in missed appointments.

Several trends and step changes are worth noting. The DNA rate has been consistently rising since January 2025, with a particularly steep increase in April 2025. Additionally, the face-to-face percentage has increased while the telephone percentage has decreased, indicating a shift in appointment types.

To investigate these trends, the practice manager should review the DNA rate increase to identify potential causes and consider whether the shift in appointment types aligns with any recent policy changes or operational adjustments.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

dnaRate2025-08
value 12.1 · avg 6.9 ± 2.1
dnaRate2025-06
value 11.8 · avg 6.2 ± 1.3
dnaRate2025-05
value 8.9 · avg 5.9 ± 1
total2025-04
value 2631 · avg 3411.9 ± 328.8
dnaRate2025-04
value 7.7 · avg 5.7 ± 0.8
f2fPct2025-03
value 27.1 · avg 48.6 ± 10.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-08
8.9 → 12.1 (+36%)
dnaRate2025-06
8.9 → 11.8 (+32.6%)
dnaRate2025-04
5.2 → 7.7 (+48.1%)
dnaRate2025-02
4.7 → 6.3 (+34%)
videoPct2025-01
10.5 → 19.2 (+82.9%)
triagePct2025-01
14.6 → 30.6 (+109.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

5.21

Nurse FTE

1

Direct Patient Care FTE

4

Admin FTE

4.67

1 practices reporting · 100.0% coverage

Staff group mix

GP5.2 FTE · 35%
Nurse1.0 FTE · 7%
Direct Patient Care4.0 FTE · 27%
Admin4.7 FTE · 31%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP5.21 FTE · 18 headcount
Salaried1.09 FTE (21%) · 2 hc
Locum4.12 FTE (79%) · 16 hc
Nurses1.00 FTE · 1 headcount
Practice Nurse1.00 FTE (100%) · 1 hc
Admin / Non-clinical4.67 FTE · 5 headcount
Management1.00 FTE (21%) · 1 hc
Reception / Admin3.67 FTE (79%) · 4 hc
Direct Patient Care4.00 FTE · 4 headcount
Pharmacist1.00 FTE (25%) · 1 hc
HCA / Nursing Assistant1.00 FTE (25%) · 1 hc
Other2.00 FTE (50%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030368GP · 2024-03: 1 FTEGP · 2024-04: 3 FTEGP · 2024-05: 3 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 1 FTEGP · 2025-02: 1 FTEGP · 2025-03: 1 FTEGP · 2025-04: 3 FTEGP · 2025-05: 3 FTEGP · 2025-06: 3 FTEGP · 2025-07: 3 FTEGP · 2025-08: 3 FTEGP · 2025-09: 3 FTEGP · 2025-10: 3 FTEGP · 2025-11: 3 FTEGP · 2025-12: 4 FTEGP · 2026-01: 6 FTEGP · 2026-02: 5 FTEGP · 2026-03: 5 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 4 FTEDPC · 2025-11: 4 FTEDPC · 2025-12: 4 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 4 FTEDPC · 2026-03: 4 FTEAdmin · 2024-03: 6 FTEAdmin · 2024-04: 7 FTEAdmin · 2024-05: 7 FTEAdmin · 2024-06: 7 FTEAdmin · 2024-07: 7 FTEAdmin · 2024-08: 7 FTEAdmin · 2024-09: 7 FTEAdmin · 2024-10: 6 FTEAdmin · 2024-11: 6 FTEAdmin · 2024-12: 6 FTEAdmin · 2025-01: 6 FTEAdmin · 2025-02: 6 FTEAdmin · 2025-03: 6 FTEAdmin · 2025-04: 4 FTEAdmin · 2025-05: 4 FTEAdmin · 2025-06: 4 FTEAdmin · 2025-07: 4 FTEAdmin · 2025-08: 6 FTEAdmin · 2025-09: 6 FTEAdmin · 2025-10: 5 FTEAdmin · 2025-11: 5 FTEAdmin · 2025-12: 5 FTEAdmin · 2026-01: 5 FTEAdmin · 2026-02: 5 FTEAdmin · 2026-03: 5 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good57.0%
Phone easy16.7%
Website easy46.2%
100.0% coverage

Prescribing volume

1.21

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.