GP Practice

The Jubilee Street Practice Ltd

F84031

Compare to

Registered patients

16,295

NHS Digital list size

GP FTE

11.96

NHS Digital workforce

Patients per GP FTE

1,362

Items per patient

2.4

prescribing volume

GPPS overall good

72.0%

patient experience

Access KPIs · August 2025

Same-day %

40.5%

Month: August 2025

Appts per 1K patients

419

all bookings (incl. triage)

Patient contacts per 1K

418

F2F + phone + video only

28+ day backlog

12.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face43.3%
Telephone56.5%
Triage16.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %40.5%43.0%-2.5%
Face-to-face %43.3%58.4%-15.1%
Telephone %56.5%21.9%+34.6%
Appts per 1K418.9479.7-60.8
Triage %16.2%8.7%+7.5%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080244872Same-day % · 2023-08: 45.0%Same-day % · 2023-09: 45.9%Same-day % · 2023-10: 44.0%Same-day % · 2023-11: 44.5%Same-day % · 2023-12: 45.4%Same-day % · 2024-01: 46.4%Same-day % · 2024-02: 44.9%Same-day % · 2024-03: 41.2%Same-day % · 2024-04: 41.7%Same-day % · 2024-05: 40.8%Same-day % · 2024-06: 41.1%Same-day % · 2024-07: 39.2%Same-day % · 2024-08: 41.2%Same-day % · 2024-09: 41.0%Same-day % · 2024-11: 41.3%Same-day % · 2024-12: 38.4%Same-day % · 2025-01: 38.9%Same-day % · 2025-02: 38.4%Same-day % · 2025-03: 41.0%Same-day % · 2025-04: 40.2%Same-day % · 2025-05: 37.6%Same-day % · 2025-06: 37.3%Same-day % · 2025-07: 37.0%Same-day % · 2025-08: 40.5%F2F % · 2023-08: 34.9%F2F % · 2023-09: 37.4%F2F % · 2023-10: 37.6%F2F % · 2023-11: 37.8%F2F % · 2023-12: 37.2%F2F % · 2024-01: 37.5%F2F % · 2024-02: 37.1%F2F % · 2024-03: 39.0%F2F % · 2024-04: 39.9%F2F % · 2024-05: 40.9%F2F % · 2024-06: 40.4%F2F % · 2024-07: 39.6%F2F % · 2024-08: 38.5%F2F % · 2024-09: 38.8%F2F % · 2024-11: 42.7%F2F % · 2024-12: 44.9%F2F % · 2025-01: 44.6%F2F % · 2025-02: 44.8%F2F % · 2025-03: 42.7%F2F % · 2025-04: 42.8%F2F % · 2025-05: 44.8%F2F % · 2025-06: 43.8%F2F % · 2025-07: 43.0%F2F % · 2025-08: 43.3%Phone % · 2023-08: 64.7%Phone % · 2023-09: 62.4%Phone % · 2023-10: 62.1%Phone % · 2023-11: 61.9%Phone % · 2023-12: 62.5%Phone % · 2024-01: 62.3%Phone % · 2024-02: 62.7%Phone % · 2024-03: 60.8%Phone % · 2024-04: 59.9%Phone % · 2024-05: 58.9%Phone % · 2024-06: 59.5%Phone % · 2024-07: 60.1%Phone % · 2024-08: 61.4%Phone % · 2024-09: 61.0%Phone % · 2024-11: 54.5%Phone % · 2024-12: 54.6%Phone % · 2025-01: 55.2%Phone % · 2025-02: 54.9%Phone % · 2025-03: 57.0%Phone % · 2025-04: 56.8%Phone % · 2025-05: 55.0%Phone % · 2025-06: 56.1%Phone % · 2025-07: 56.6%Phone % · 2025-08: 56.5%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 10.4%Triage % · 2023-09: 12.0%Triage % · 2023-10: 10.9%Triage % · 2023-11: 8.5%Triage % · 2023-12: 12.2%Triage % · 2024-01: 13.3%Triage % · 2024-02: 13.4%Triage % · 2024-03: 11.9%Triage % · 2024-04: 12.1%Triage % · 2024-05: 13.9%Triage % · 2024-06: 14.4%Triage % · 2024-07: 14.2%Triage % · 2024-08: 15.2%Triage % · 2024-09: 14.6%Triage % · 2024-11: 14.8%Triage % · 2024-12: 13.5%Triage % · 2025-01: 16.2%Triage % · 2025-02: 15.9%Triage % · 2025-03: 17.8%Triage % · 2025-04: 17.3%Triage % · 2025-05: 16.8%Triage % · 2025-06: 16.1%Triage % · 2025-07: 16.1%Triage % · 2025-08: 16.2%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-086,4927,6428,7929,9422023-08: 8,491 appointments2023-09: 8,973 appointments2023-10: 8,900 appointments2023-11: 8,471 appointments2023-12: 7,030 appointments2024-01: 8,657 appointments2024-02: 8,510 appointments2024-03: 7,996 appointments2024-04: 8,450 appointments2024-05: 8,735 appointments2024-06: 8,469 appointments2024-07: 9,608 appointments2024-08: 7,840 appointments2024-09: 8,630 appointments2024-11: 8,938 appointments2024-12: 7,923 appointments2025-01: 8,774 appointments2025-02: 7,883 appointments2025-03: 7,946 appointments2025-04: 8,173 appointments2025-05: 7,915 appointments2025-06: 7,870 appointments2025-07: 8,818 appointments2025-08: 6,826 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083984695406102023-08: 521.1 appts per 1,000 patients2023-09: 550.7 appts per 1,000 patients2023-10: 546.2 appts per 1,000 patients2023-11: 519.9 appts per 1,000 patients2023-12: 431.4 appts per 1,000 patients2024-01: 531.3 appts per 1,000 patients2024-02: 522.2 appts per 1,000 patients2024-03: 490.7 appts per 1,000 patients2024-04: 518.6 appts per 1,000 patients2024-05: 536.1 appts per 1,000 patients2024-06: 519.7 appts per 1,000 patients2024-07: 589.6 appts per 1,000 patients2024-08: 481.1 appts per 1,000 patients2024-09: 529.6 appts per 1,000 patients2024-11: 548.5 appts per 1,000 patients2024-12: 486.2 appts per 1,000 patients2025-01: 538.4 appts per 1,000 patients2025-02: 483.8 appts per 1,000 patients2025-03: 487.6 appts per 1,000 patients2025-04: 501.6 appts per 1,000 patients2025-05: 485.7 appts per 1,000 patients2025-06: 483 appts per 1,000 patients2025-07: 541.1 appts per 1,000 patients2025-08: 418.9 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 45.0%August 2023 · 1 day: 8.2%August 2023 · 2–7 days: 17.0%August 2023 · 8–14 days: 19.5%August 2023 · 15–21 days: 6.2%August 2023 · 22–28 days: 2.3%August 2023 · > 28 days: 1.8%September 2023 · Same day: 45.9%September 2023 · 1 day: 7.4%September 2023 · 2–7 days: 17.5%September 2023 · 8–14 days: 18.6%September 2023 · 15–21 days: 6.0%September 2023 · 22–28 days: 2.9%September 2023 · > 28 days: 1.7%October 2023 · Same day: 44.0%October 2023 · 1 day: 7.7%October 2023 · 2–7 days: 17.2%October 2023 · 8–14 days: 20.2%October 2023 · 15–21 days: 6.2%October 2023 · 22–28 days: 2.9%October 2023 · > 28 days: 1.9%November 2023 · Same day: 44.5%November 2023 · 1 day: 8.4%November 2023 · 2–7 days: 19.1%November 2023 · 8–14 days: 18.2%November 2023 · 15–21 days: 6.5%November 2023 · 22–28 days: 2.3%November 2023 · > 28 days: 1.0%December 2023 · Same day: 45.4%December 2023 · 1 day: 9.7%December 2023 · 2–7 days: 21.0%December 2023 · 8–14 days: 14.4%December 2023 · 15–21 days: 5.7%December 2023 · 22–28 days: 2.4%December 2023 · > 28 days: 1.4%January 2024 · Same day: 46.4%January 2024 · 1 day: 10.3%January 2024 · 2–7 days: 19.4%January 2024 · 8–14 days: 12.0%January 2024 · 15–21 days: 7.6%January 2024 · 22–28 days: 3.0%January 2024 · > 28 days: 1.4%February 2024 · Same day: 44.9%February 2024 · 1 day: 8.5%February 2024 · 2–7 days: 17.1%February 2024 · 8–14 days: 17.2%February 2024 · 15–21 days: 7.3%February 2024 · 22–28 days: 3.7%February 2024 · > 28 days: 1.2%March 2024 · Same day: 41.2%March 2024 · 1 day: 10.4%March 2024 · 2–7 days: 17.1%March 2024 · 8–14 days: 19.5%March 2024 · 15–21 days: 6.7%March 2024 · 22–28 days: 3.8%March 2024 · > 28 days: 1.3%April 2024 · Same day: 41.7%April 2024 · 1 day: 8.4%April 2024 · 2–7 days: 15.5%April 2024 · 8–14 days: 17.3%April 2024 · 15–21 days: 10.3%April 2024 · 22–28 days: 4.0%April 2024 · > 28 days: 2.7%May 2024 · Same day: 40.8%May 2024 · 1 day: 8.5%May 2024 · 2–7 days: 17.3%May 2024 · 8–14 days: 18.8%May 2024 · 15–21 days: 9.8%May 2024 · 22–28 days: 3.1%May 2024 · > 28 days: 1.6%June 2024 · Same day: 41.1%June 2024 · 1 day: 9.3%June 2024 · 2–7 days: 16.0%June 2024 · 8–14 days: 17.2%June 2024 · 15–21 days: 10.6%June 2024 · 22–28 days: 4.5%June 2024 · > 28 days: 1.3%July 2024 · Same day: 39.2%July 2024 · 1 day: 8.3%July 2024 · 2–7 days: 15.5%July 2024 · 8–14 days: 19.0%July 2024 · 15–21 days: 11.6%July 2024 · 22–28 days: 5.4%July 2024 · > 28 days: 1.1%August 2024 · Same day: 41.2%August 2024 · 1 day: 7.3%August 2024 · 2–7 days: 13.7%August 2024 · 8–14 days: 14.1%August 2024 · 15–21 days: 15.6%August 2024 · 22–28 days: 6.2%August 2024 · > 28 days: 1.8%September 2024 · Same day: 41.0%September 2024 · 1 day: 7.6%September 2024 · 2–7 days: 15.6%September 2024 · 8–14 days: 13.8%September 2024 · 15–21 days: 14.5%September 2024 · 22–28 days: 4.8%September 2024 · > 28 days: 2.7%November 2024 · Same day: 41.3%November 2024 · 1 day: 7.7%November 2024 · 2–7 days: 14.4%November 2024 · 8–14 days: 15.3%November 2024 · 15–21 days: 13.9%November 2024 · 22–28 days: 5.2%November 2024 · > 28 days: 2.2%December 2024 · Same day: 38.4%December 2024 · 1 day: 8.5%December 2024 · 2–7 days: 17.5%December 2024 · 8–14 days: 14.4%December 2024 · 15–21 days: 13.8%December 2024 · 22–28 days: 5.6%December 2024 · > 28 days: 1.8%January 2025 · Same day: 38.9%January 2025 · 1 day: 9.7%January 2025 · 2–7 days: 19.2%January 2025 · 8–14 days: 9.3%January 2025 · 15–21 days: 7.6%January 2025 · 22–28 days: 9.5%January 2025 · > 28 days: 5.7%February 2025 · Same day: 38.4%February 2025 · 1 day: 9.2%February 2025 · 2–7 days: 20.8%February 2025 · 8–14 days: 11.5%February 2025 · 15–21 days: 8.5%February 2025 · 22–28 days: 9.8%February 2025 · > 28 days: 1.8%March 2025 · Same day: 41.0%March 2025 · 1 day: 9.1%March 2025 · 2–7 days: 18.4%March 2025 · 8–14 days: 10.8%March 2025 · 15–21 days: 7.7%March 2025 · 22–28 days: 9.5%March 2025 · > 28 days: 3.4%April 2025 · Same day: 40.2%April 2025 · 1 day: 10.1%April 2025 · 2–7 days: 18.2%April 2025 · 8–14 days: 10.4%April 2025 · 15–21 days: 8.7%April 2025 · 22–28 days: 9.4%April 2025 · > 28 days: 3.0%May 2025 · Same day: 37.6%May 2025 · 1 day: 9.7%May 2025 · 2–7 days: 18.0%May 2025 · 8–14 days: 11.9%May 2025 · 15–21 days: 10.9%May 2025 · 22–28 days: 9.9%May 2025 · > 28 days: 2.1%June 2025 · Same day: 37.3%June 2025 · 1 day: 9.2%June 2025 · 2–7 days: 20.0%June 2025 · 8–14 days: 10.4%June 2025 · 15–21 days: 6.8%June 2025 · 22–28 days: 10.5%June 2025 · > 28 days: 5.7%July 2025 · Same day: 37.0%July 2025 · 1 day: 8.0%July 2025 · 2–7 days: 18.0%July 2025 · 8–14 days: 12.6%July 2025 · 15–21 days: 7.3%July 2025 · 22–28 days: 8.6%July 2025 · > 28 days: 8.4%August 2025 · Same day: 40.5%August 2025 · 1 day: 8.7%August 2025 · 2–7 days: 16.2%August 2025 · 8–14 days: 9.3%August 2025 · 15–21 days: 8.6%August 2025 · 22–28 days: 4.6%August 2025 · > 28 days: 12.1%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

HIGHscore 73/100
  • High demand (>400 appts/1K)
  • High DNA rate (9.3%)
  • Below-average same-day access
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.3%
Face-to-face %+0.2%
Telephone %-0.1%
Same-day %-0.9%
Appts per 1K-1.3%
Triage %-2.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, total appointments dropped significantly to 6826, which is 18% below the practice's trailing average of 8359.8. This sharp decline is the most notable figure this month.

Several trends and shifts are worth monitoring. The DNA rate has been rising, with a notable 33.9% increase in April 2025. Triage percentage also saw a sharp increase of 281.7% in December 2022, indicating a possible shift in how appointments are being managed.

To investigate these signals, review the DNA rate trend to understand the underlying causes. Also, verify if the triage percentage increase in December 2022 correlates with any changes in appointment booking policies or staff training.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 6826 · avg 8359.8 ± 553.7
sameDayPct2025-06
value 37.3 · avg 39.9 ± 1.3
sameDayPct2025-05
value 37.6 · avg 40.3 ± 1.2
triagePct2025-03
value 17.8 · avg 14.2 ± 1.3
dnaRate2025-03
value 6.2 · avg 9 ± 0.9
triagePct2025-01
value 16.2 · avg 13.6 ± 1.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (4)

dnaRate2025-04
6.2 → 8.3 (+33.9%)
triagePct2023-12
8.5 → 12.2 (+43.9%)
triagePct2023-05
32.8 → 12.1 (-63.2%)
triagePct2022-12
8.9 → 34.1 (+281.7%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

11.96

Nurse FTE

5.69

Direct Patient Care FTE

9.42

Admin FTE

19.99

1 practices reporting · 100.0% coverage

Staff group mix

GP12.0 FTE · 25%
Nurse5.7 FTE · 12%
Direct Patient Care9.4 FTE · 20%
Admin20.0 FTE · 42%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP11.96 FTE · 19 headcount
Salaried9.93 FTE (83%) · 16 hc
Training (ST/F)1.92 FTE (16%) · 2 hc
Retainer0.11 FTE (1%) · 1 hc
Nurses5.69 FTE · 10 headcount
Practice Nurse5.11 FTE (90%) · 8 hc
Advanced / Specialist0.58 FTE (10%) · 2 hc
Admin / Non-clinical19.99 FTE · 35 headcount
Management2.53 FTE (13%) · 4 hc
Reception / Admin11.97 FTE (60%) · 19 hc
Other5.49 FTE (27%) · 12 hc
Direct Patient Care9.42 FTE · 14 headcount
Pharmacist2.59 FTE (27%) · 4 hc
HCA / Nursing Assistant2.47 FTE (26%) · 4 hc
Physiotherapist1.00 FTE (11%) · 1 hc
Other3.36 FTE (36%) · 5 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03191725GP · 2024-03: 8 FTEGP · 2024-04: 9 FTEGP · 2024-05: 9 FTEGP · 2024-06: 9 FTEGP · 2024-07: 9 FTEGP · 2024-08: 10 FTEGP · 2024-09: 10 FTEGP · 2024-10: 10 FTEGP · 2024-11: 10 FTEGP · 2024-12: 13 FTEGP · 2025-01: 11 FTEGP · 2025-02: 11 FTEGP · 2025-03: 12 FTEGP · 2025-04: 12 FTEGP · 2025-05: 12 FTEGP · 2025-06: 12 FTEGP · 2025-07: 12 FTEGP · 2025-08: 11 FTEGP · 2025-09: 11 FTEGP · 2025-10: 11 FTEGP · 2025-11: 11 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 11 FTEGP · 2026-03: 12 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 5 FTENurse · 2024-09: 5 FTENurse · 2024-10: 5 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 5 FTENurse · 2025-09: 5 FTENurse · 2025-10: 5 FTENurse · 2025-11: 5 FTENurse · 2025-12: 5 FTENurse · 2026-01: 5 FTENurse · 2026-02: 6 FTENurse · 2026-03: 6 FTEDPC · 2024-03: 11 FTEDPC · 2024-04: 11 FTEDPC · 2024-05: 11 FTEDPC · 2024-06: 11 FTEDPC · 2024-07: 11 FTEDPC · 2024-08: 10 FTEDPC · 2024-09: 10 FTEDPC · 2024-10: 10 FTEDPC · 2024-11: 10 FTEDPC · 2024-12: 10 FTEDPC · 2025-01: 10 FTEDPC · 2025-02: 10 FTEDPC · 2025-03: 10 FTEDPC · 2025-04: 10 FTEDPC · 2025-05: 10 FTEDPC · 2025-06: 10 FTEDPC · 2025-07: 10 FTEDPC · 2025-08: 10 FTEDPC · 2025-09: 10 FTEDPC · 2025-10: 10 FTEDPC · 2025-11: 10 FTEDPC · 2025-12: 10 FTEDPC · 2026-01: 9 FTEDPC · 2026-02: 9 FTEDPC · 2026-03: 9 FTEAdmin · 2024-03: 19 FTEAdmin · 2024-04: 19 FTEAdmin · 2024-05: 19 FTEAdmin · 2024-06: 20 FTEAdmin · 2024-07: 20 FTEAdmin · 2024-08: 22 FTEAdmin · 2024-09: 20 FTEAdmin · 2024-10: 21 FTEAdmin · 2024-11: 21 FTEAdmin · 2024-12: 23 FTEAdmin · 2025-01: 21 FTEAdmin · 2025-02: 22 FTEAdmin · 2025-03: 21 FTEAdmin · 2025-04: 21 FTEAdmin · 2025-05: 21 FTEAdmin · 2025-06: 20 FTEAdmin · 2025-07: 20 FTEAdmin · 2025-08: 21 FTEAdmin · 2025-09: 21 FTEAdmin · 2025-10: 21 FTEAdmin · 2025-11: 21 FTEAdmin · 2025-12: 20 FTEAdmin · 2026-01: 20 FTEAdmin · 2026-02: 20 FTEAdmin · 2026-03: 20 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good72.0%
Phone easy22.2%
Website easy33.5%
100.0% coverage

Prescribing volume

2.4

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.