GP Practice

Somerford Grove Practice

F84033

Compare to

Registered patients

11,378

NHS Digital list size

GP FTE

14.9

NHS Digital workforce

Patients per GP FTE

764

Items per patient

1.29

prescribing volume

GPPS overall good

82.0%

patient experience

Access KPIs · August 2025

Same-day %

36.9%

Month: August 2025

Appts per 1K patients

406

all bookings (incl. triage)

Patient contacts per 1K

388

F2F + phone + video only

28+ day backlog

1.7%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face59.3%
Telephone25.5%
Video / online10.8%
Triage0.4%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %36.9%43.0%-6.1%
Face-to-face %59.3%58.4%+0.9%
Telephone %25.5%21.9%+3.6%
Appts per 1K405.5479.7-74.2
Triage %0.4%8.7%-8.3%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-0803468102Same-day % · 2023-08: 34.2%Same-day % · 2023-09: 30.1%Same-day % · 2023-10: 32.3%Same-day % · 2023-11: 33.1%Same-day % · 2023-12: 38.5%Same-day % · 2024-01: 37.8%Same-day % · 2024-02: 33.5%Same-day % · 2024-03: 34.3%Same-day % · 2024-04: 36.3%Same-day % · 2024-05: 35.7%Same-day % · 2024-06: 36.4%Same-day % · 2024-07: 35.5%Same-day % · 2024-08: 38.6%Same-day % · 2024-09: 31.6%Same-day % · 2024-11: 34.7%Same-day % · 2024-12: 38.6%Same-day % · 2025-01: 38.8%Same-day % · 2025-02: 40.0%Same-day % · 2025-03: 34.7%Same-day % · 2025-04: 35.4%Same-day % · 2025-05: 34.6%Same-day % · 2025-06: 32.5%Same-day % · 2025-07: 36.5%Same-day % · 2025-08: 36.9%F2F % · 2023-08: 91.2%F2F % · 2023-09: 87.6%F2F % · 2023-10: 82.0%F2F % · 2023-11: 78.6%F2F % · 2023-12: 74.6%F2F % · 2024-01: 77.7%F2F % · 2024-02: 76.2%F2F % · 2024-03: 70.3%F2F % · 2024-04: 66.9%F2F % · 2024-05: 65.6%F2F % · 2024-06: 66.9%F2F % · 2024-07: 65.9%F2F % · 2024-08: 67.1%F2F % · 2024-09: 66.3%F2F % · 2024-11: 65.4%F2F % · 2024-12: 64.0%F2F % · 2025-01: 66.8%F2F % · 2025-02: 60.0%F2F % · 2025-03: 59.5%F2F % · 2025-04: 59.0%F2F % · 2025-05: 57.3%F2F % · 2025-06: 58.8%F2F % · 2025-07: 57.2%F2F % · 2025-08: 59.3%Phone % · 2023-08: 8.5%Phone % · 2023-09: 11.9%Phone % · 2023-10: 17.2%Phone % · 2023-11: 20.5%Phone % · 2023-12: 24.6%Phone % · 2024-01: 21.6%Phone % · 2024-02: 23.1%Phone % · 2024-03: 28.7%Phone % · 2024-04: 29.3%Phone % · 2024-05: 28.0%Phone % · 2024-06: 26.6%Phone % · 2024-07: 25.8%Phone % · 2024-08: 25.6%Phone % · 2024-09: 26.3%Phone % · 2024-11: 26.5%Phone % · 2024-12: 28.5%Phone % · 2025-01: 25.7%Phone % · 2025-02: 26.9%Phone % · 2025-03: 26.5%Phone % · 2025-04: 26.3%Phone % · 2025-05: 26.9%Phone % · 2025-06: 26.2%Phone % · 2025-07: 26.9%Phone % · 2025-08: 25.5%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 3.1%Video % · 2024-05: 5.6%Video % · 2024-06: 4.8%Video % · 2024-07: 5.5%Video % · 2024-08: 5.0%Video % · 2024-09: 5.9%Video % · 2024-11: 5.4%Video % · 2024-12: 5.1%Video % · 2025-01: 3.8%Video % · 2025-02: 9.8%Video % · 2025-03: 11.9%Video % · 2025-04: 12.1%Video % · 2025-05: 13.0%Video % · 2025-06: 12.3%Video % · 2025-07: 11.1%Video % · 2025-08: 10.8%Triage % · 2023-08: 0.8%Triage % · 2023-09: 0.6%Triage % · 2023-10: 0.7%Triage % · 2023-11: 0.5%Triage % · 2023-12: 0.8%Triage % · 2024-01: 0.6%Triage % · 2024-02: 0.4%Triage % · 2024-03: 0.8%Triage % · 2024-04: 0.7%Triage % · 2024-05: 0.7%Triage % · 2024-06: 0.6%Triage % · 2024-07: 0.5%Triage % · 2024-08: 0.4%Triage % · 2024-09: 0.5%Triage % · 2024-11: 0.5%Triage % · 2024-12: 0.3%Triage % · 2025-01: 0.5%Triage % · 2025-02: 0.5%Triage % · 2025-03: 0.2%Triage % · 2025-04: 0.5%Triage % · 2025-05: 0.3%Triage % · 2025-06: 0.3%Triage % · 2025-07: 0.3%Triage % · 2025-08: 0.4%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-084,3915,1595,9276,6952023-08: 4,674 appointments2023-09: 5,665 appointments2023-10: 6,020 appointments2023-11: 5,744 appointments2023-12: 4,709 appointments2024-01: 5,802 appointments2024-02: 5,572 appointments2024-03: 4,674 appointments2024-04: 5,001 appointments2024-05: 5,404 appointments2024-06: 5,510 appointments2024-07: 6,184 appointments2024-08: 4,655 appointments2024-09: 5,639 appointments2024-11: 6,472 appointments2024-12: 5,282 appointments2025-01: 6,264 appointments2025-02: 5,257 appointments2025-03: 5,692 appointments2025-04: 5,348 appointments2025-05: 5,125 appointments2025-06: 5,956 appointments2025-07: 5,867 appointments2025-08: 4,614 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083864535215882023-08: 410.8 appts per 1,000 patients2023-09: 497.9 appts per 1,000 patients2023-10: 529.1 appts per 1,000 patients2023-11: 504.8 appts per 1,000 patients2023-12: 413.9 appts per 1,000 patients2024-01: 509.9 appts per 1,000 patients2024-02: 489.7 appts per 1,000 patients2024-03: 410.8 appts per 1,000 patients2024-04: 439.5 appts per 1,000 patients2024-05: 475 appts per 1,000 patients2024-06: 484.3 appts per 1,000 patients2024-07: 543.5 appts per 1,000 patients2024-08: 409.1 appts per 1,000 patients2024-09: 495.6 appts per 1,000 patients2024-11: 568.8 appts per 1,000 patients2024-12: 464.2 appts per 1,000 patients2025-01: 550.5 appts per 1,000 patients2025-02: 462 appts per 1,000 patients2025-03: 500.3 appts per 1,000 patients2025-04: 470 appts per 1,000 patients2025-05: 450.4 appts per 1,000 patients2025-06: 523.5 appts per 1,000 patients2025-07: 515.6 appts per 1,000 patients2025-08: 405.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 34.2%August 2023 · 1 day: 7.8%August 2023 · 2–7 days: 21.9%August 2023 · 8–14 days: 17.6%August 2023 · 15–21 days: 14.1%August 2023 · 22–28 days: 3.6%August 2023 · > 28 days: 0.8%September 2023 · Same day: 30.1%September 2023 · 1 day: 9.0%September 2023 · 2–7 days: 25.4%September 2023 · 8–14 days: 18.2%September 2023 · 15–21 days: 13.2%September 2023 · 22–28 days: 3.2%September 2023 · > 28 days: 0.9%October 2023 · Same day: 32.3%October 2023 · 1 day: 8.5%October 2023 · 2–7 days: 26.4%October 2023 · 8–14 days: 14.4%October 2023 · 15–21 days: 13.6%October 2023 · 22–28 days: 4.1%October 2023 · > 28 days: 0.7%November 2023 · Same day: 33.1%November 2023 · 1 day: 9.9%November 2023 · 2–7 days: 25.8%November 2023 · 8–14 days: 11.9%November 2023 · 15–21 days: 14.6%November 2023 · 22–28 days: 3.6%November 2023 · > 28 days: 1.0%December 2023 · Same day: 38.5%December 2023 · 1 day: 6.8%December 2023 · 2–7 days: 25.5%December 2023 · 8–14 days: 13.1%December 2023 · 15–21 days: 13.2%December 2023 · 22–28 days: 2.3%December 2023 · > 28 days: 0.6%January 2024 · Same day: 37.8%January 2024 · 1 day: 7.4%January 2024 · 2–7 days: 29.7%January 2024 · 8–14 days: 13.9%January 2024 · 15–21 days: 8.8%January 2024 · 22–28 days: 1.9%January 2024 · > 28 days: 0.4%February 2024 · Same day: 33.5%February 2024 · 1 day: 7.4%February 2024 · 2–7 days: 29.2%February 2024 · 8–14 days: 21.6%February 2024 · 15–21 days: 6.1%February 2024 · 22–28 days: 1.7%February 2024 · > 28 days: 0.5%March 2024 · Same day: 34.3%March 2024 · 1 day: 7.1%March 2024 · 2–7 days: 26.7%March 2024 · 8–14 days: 26.1%March 2024 · 15–21 days: 3.9%March 2024 · 22–28 days: 1.1%March 2024 · > 28 days: 0.8%April 2024 · Same day: 36.3%April 2024 · 1 day: 8.0%April 2024 · 2–7 days: 23.5%April 2024 · 8–14 days: 24.1%April 2024 · 15–21 days: 6.7%April 2024 · 22–28 days: 0.8%April 2024 · > 28 days: 0.5%May 2024 · Same day: 35.7%May 2024 · 1 day: 10.6%May 2024 · 2–7 days: 23.4%May 2024 · 8–14 days: 20.6%May 2024 · 15–21 days: 6.3%May 2024 · 22–28 days: 2.8%May 2024 · > 28 days: 0.6%June 2024 · Same day: 36.4%June 2024 · 1 day: 8.2%June 2024 · 2–7 days: 23.4%June 2024 · 8–14 days: 21.1%June 2024 · 15–21 days: 8.7%June 2024 · 22–28 days: 1.6%June 2024 · > 28 days: 0.7%July 2024 · Same day: 35.5%July 2024 · 1 day: 7.3%July 2024 · 2–7 days: 24.1%July 2024 · 8–14 days: 23.0%July 2024 · 15–21 days: 7.6%July 2024 · 22–28 days: 1.9%July 2024 · > 28 days: 0.6%August 2024 · Same day: 38.6%August 2024 · 1 day: 10.8%August 2024 · 2–7 days: 21.8%August 2024 · 8–14 days: 18.5%August 2024 · 15–21 days: 6.6%August 2024 · 22–28 days: 2.9%August 2024 · > 28 days: 0.7%September 2024 · Same day: 31.6%September 2024 · 1 day: 10.2%September 2024 · 2–7 days: 26.5%September 2024 · 8–14 days: 18.2%September 2024 · 15–21 days: 8.7%September 2024 · 22–28 days: 3.8%September 2024 · > 28 days: 1.0%November 2024 · Same day: 34.7%November 2024 · 1 day: 11.3%November 2024 · 2–7 days: 27.8%November 2024 · 8–14 days: 17.7%November 2024 · 15–21 days: 6.0%November 2024 · 22–28 days: 1.7%November 2024 · > 28 days: 0.9%December 2024 · Same day: 38.6%December 2024 · 1 day: 7.9%December 2024 · 2–7 days: 25.4%December 2024 · 8–14 days: 21.4%December 2024 · 15–21 days: 4.5%December 2024 · 22–28 days: 1.3%December 2024 · > 28 days: 0.8%January 2025 · Same day: 38.8%January 2025 · 1 day: 9.4%January 2025 · 2–7 days: 29.7%January 2025 · 8–14 days: 16.9%January 2025 · 15–21 days: 2.6%January 2025 · 22–28 days: 1.4%January 2025 · > 28 days: 1.3%February 2025 · Same day: 40.0%February 2025 · 1 day: 8.0%February 2025 · 2–7 days: 26.4%February 2025 · 8–14 days: 19.1%February 2025 · 15–21 days: 4.6%February 2025 · 22–28 days: 1.2%February 2025 · > 28 days: 0.8%March 2025 · Same day: 34.7%March 2025 · 1 day: 8.0%March 2025 · 2–7 days: 31.6%March 2025 · 8–14 days: 17.2%March 2025 · 15–21 days: 5.4%March 2025 · 22–28 days: 1.6%March 2025 · > 28 days: 1.5%April 2025 · Same day: 35.4%April 2025 · 1 day: 7.6%April 2025 · 2–7 days: 26.7%April 2025 · 8–14 days: 21.1%April 2025 · 15–21 days: 6.1%April 2025 · 22–28 days: 2.3%April 2025 · > 28 days: 0.8%May 2025 · Same day: 34.6%May 2025 · 1 day: 8.7%May 2025 · 2–7 days: 24.6%May 2025 · 8–14 days: 19.6%May 2025 · 15–21 days: 6.8%May 2025 · 22–28 days: 3.6%May 2025 · > 28 days: 2.1%June 2025 · Same day: 32.5%June 2025 · 1 day: 7.1%June 2025 · 2–7 days: 25.1%June 2025 · 8–14 days: 20.8%June 2025 · 15–21 days: 8.5%June 2025 · 22–28 days: 4.6%June 2025 · > 28 days: 1.4%July 2025 · Same day: 36.5%July 2025 · 1 day: 9.3%July 2025 · 2–7 days: 23.4%July 2025 · 8–14 days: 18.9%July 2025 · 15–21 days: 7.9%July 2025 · 22–28 days: 2.7%July 2025 · > 28 days: 1.3%August 2025 · Same day: 36.9%August 2025 · 1 day: 9.7%August 2025 · 2–7 days: 22.8%August 2025 · 8–14 days: 19.0%August 2025 · 15–21 days: 6.5%August 2025 · 22–28 days: 3.4%August 2025 · > 28 days: 1.7%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 48/100
  • High demand (>400 appts/1K)
  • Elevated DNA rate (7%)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.6%
Face-to-face %-0.2%
Telephone %-0.4%
Same-day %+1%
Appts per 1K-1.6%
Triage %+1.5%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments was significantly lower than the practice's trailing average, with 4614 appointments compared to the average of 5645.1. This represents a notable decrease and could indicate a potential issue with appointment scheduling or patient attendance.

Several trends and step changes are worth noting. The triage percentage saw a substantial increase of 34.6% in August 2025, which could suggest a shift in how appointments are being managed or recorded. Additionally, the DNA rate has been rising, with a 3% increase in May 2025.

To investigate these trends, the practice manager should review the triage process to understand the increase and verify if the rise in DNA rate aligns with any changes in patient communication or appointment reminders.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 4614 · avg 5645.1 ± 510.5
f2fPct2025-05
value 57.3 · avg 64.5 ± 3
f2fPct2025-04
value 59 · avg 65.4 ± 2.9
dnaRate2025-01
value 5.5 · avg 7 ± 0.6
total2024-11
value 6472 · avg 5409.5 ± 507.9
dnaRate2024-04
value 6.3 · avg 7.6 ± 0.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
0.3 → 0.4 (+34.6%)
triagePct2025-05
0.5 → 0.3 (-33.2%)
triagePct2025-04
0.2 → 0.5 (+90.1%)
triagePct2025-03
0.5 → 0.2 (-53.8%)
videoPct2025-02
3.8 → 9.8 (+157.9%)
triagePct2025-01
0.3 → 0.5 (+91.1%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2016-02-11 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2016-02-11.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

14.9

Nurse FTE

2.6

Direct Patient Care FTE

1

Admin FTE

17.75

1 practices reporting · 100.0% coverage

Staff group mix

GP14.9 FTE · 41%
Nurse2.6 FTE · 7%
Direct Patient Care1.0 FTE · 3%
Admin17.8 FTE · 49%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP14.89 FTE · 17 headcount
Partner3.86 FTE (26%) · 4 hc
Salaried9.18 FTE (62%) · 11 hc
Training (ST/F)1.85 FTE (12%) · 2 hc
Nurses2.60 FTE · 3 headcount
Practice Nurse2.60 FTE (100%) · 3 hc
Admin / Non-clinical17.75 FTE · 18 headcount
Management1.00 FTE (6%) · 1 hc
Reception / Admin11.75 FTE (66%) · 12 hc
Other5.00 FTE (28%) · 5 hc
Direct Patient Care1.00 FTE · 1 headcount
HCA / Nursing Assistant1.00 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03071320GP · 2024-03: 11 FTEGP · 2024-04: 11 FTEGP · 2024-05: 11 FTEGP · 2024-06: 11 FTEGP · 2024-07: 11 FTEGP · 2024-08: 12 FTEGP · 2024-09: 11 FTEGP · 2024-10: 11 FTEGP · 2024-11: 11 FTEGP · 2024-12: 11 FTEGP · 2025-01: 11 FTEGP · 2025-02: 13 FTEGP · 2025-03: 13 FTEGP · 2025-04: 13 FTEGP · 2025-05: 15 FTEGP · 2025-06: 15 FTEGP · 2025-07: 15 FTEGP · 2025-08: 14 FTEGP · 2025-09: 14 FTEGP · 2025-10: 14 FTEGP · 2025-11: 14 FTEGP · 2025-12: 14 FTEGP · 2026-01: 13 FTEGP · 2026-02: 15 FTEGP · 2026-03: 15 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 15 FTEAdmin · 2024-04: 15 FTEAdmin · 2024-05: 15 FTEAdmin · 2024-06: 15 FTEAdmin · 2024-07: 15 FTEAdmin · 2024-08: 15 FTEAdmin · 2024-09: 17 FTEAdmin · 2024-10: 17 FTEAdmin · 2024-11: 17 FTEAdmin · 2024-12: 17 FTEAdmin · 2025-01: 17 FTEAdmin · 2025-02: 17 FTEAdmin · 2025-03: 17 FTEAdmin · 2025-04: 17 FTEAdmin · 2025-05: 17 FTEAdmin · 2025-06: 17 FTEAdmin · 2025-07: 17 FTEAdmin · 2025-08: 17 FTEAdmin · 2025-09: 16 FTEAdmin · 2025-10: 16 FTEAdmin · 2025-11: 16 FTEAdmin · 2025-12: 16 FTEAdmin · 2026-01: 16 FTEAdmin · 2026-02: 16 FTEAdmin · 2026-03: 18 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good82.0%
Phone easy37.7%
Website easy62.9%
100.0% coverage

Prescribing volume

1.29

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.