GP Practice

The Wapping Group Practice

F84079

Compare to

Registered patients

10,864

NHS Digital list size

GP FTE

7.74

NHS Digital workforce

Patients per GP FTE

1,404

Items per patient

1.18

prescribing volume

GPPS overall good

83.1%

patient experience

Access KPIs · August 2025

Same-day %

28.6%

Month: August 2025

Appts per 1K patients

403

all bookings (incl. triage)

Patient contacts per 1K

379

F2F + phone + video only

28+ day backlog

2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face77.7%
Telephone9.2%
Video / online7.1%
Triage5.3%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %28.6%43.0%-14.4%
Face-to-face %77.7%58.4%+19.3%
Telephone %9.2%21.9%-12.7%
Appts per 1K403.2479.7-76.5
Triage %5.3%8.7%-3.4%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-0803469103Same-day % · 2023-08: 28.8%Same-day % · 2023-09: 29.6%Same-day % · 2023-10: 25.7%Same-day % · 2023-11: 25.3%Same-day % · 2023-12: 30.1%Same-day % · 2024-01: 28.9%Same-day % · 2024-02: 26.3%Same-day % · 2024-03: 27.0%Same-day % · 2024-04: 28.3%Same-day % · 2024-05: 26.6%Same-day % · 2024-06: 29.0%Same-day % · 2024-07: 27.3%Same-day % · 2024-08: 27.0%Same-day % · 2024-09: 29.9%Same-day % · 2024-11: 28.2%Same-day % · 2024-12: 31.8%Same-day % · 2025-01: 30.5%Same-day % · 2025-02: 29.8%Same-day % · 2025-03: 32.5%Same-day % · 2025-04: 30.8%Same-day % · 2025-05: 28.0%Same-day % · 2025-06: 31.4%Same-day % · 2025-07: 28.8%Same-day % · 2025-08: 28.6%F2F % · 2023-08: 92.0%F2F % · 2023-09: 87.5%F2F % · 2023-10: 86.9%F2F % · 2023-11: 84.3%F2F % · 2023-12: 83.6%F2F % · 2024-01: 82.4%F2F % · 2024-02: 81.6%F2F % · 2024-03: 85.4%F2F % · 2024-04: 82.0%F2F % · 2024-05: 81.6%F2F % · 2024-06: 83.1%F2F % · 2024-07: 83.7%F2F % · 2024-08: 82.8%F2F % · 2024-09: 84.0%F2F % · 2024-11: 84.2%F2F % · 2024-12: 79.4%F2F % · 2025-01: 82.4%F2F % · 2025-02: 81.1%F2F % · 2025-03: 79.1%F2F % · 2025-04: 79.7%F2F % · 2025-05: 79.8%F2F % · 2025-06: 79.7%F2F % · 2025-07: 80.0%F2F % · 2025-08: 77.7%Phone % · 2023-08: 5.5%Phone % · 2023-09: 5.5%Phone % · 2023-10: 5.7%Phone % · 2023-11: 7.8%Phone % · 2023-12: 8.1%Phone % · 2024-01: 9.1%Phone % · 2024-02: 9.9%Phone % · 2024-03: 6.8%Phone % · 2024-04: 9.1%Phone % · 2024-05: 9.6%Phone % · 2024-06: 8.8%Phone % · 2024-07: 9.3%Phone % · 2024-08: 9.2%Phone % · 2024-09: 9.1%Phone % · 2024-11: 9.5%Phone % · 2024-12: 10.4%Phone % · 2025-01: 7.8%Phone % · 2025-02: 8.8%Phone % · 2025-03: 10.5%Phone % · 2025-04: 9.4%Phone % · 2025-05: 9.9%Phone % · 2025-06: 9.3%Phone % · 2025-07: 9.4%Phone % · 2025-08: 9.2%Video % · 2023-08: 0.0%Video % · 2023-09: 6.5%Video % · 2023-10: 7.1%Video % · 2023-11: 7.3%Video % · 2023-12: 7.5%Video % · 2024-01: 8.0%Video % · 2024-02: 8.0%Video % · 2024-03: 7.6%Video % · 2024-04: 8.5%Video % · 2024-05: 7.5%Video % · 2024-06: 7.5%Video % · 2024-07: 6.6%Video % · 2024-08: 7.3%Video % · 2024-09: 6.6%Video % · 2024-11: 6.1%Video % · 2024-12: 6.7%Video % · 2025-01: 6.6%Video % · 2025-02: 6.6%Video % · 2025-03: 6.5%Video % · 2025-04: 6.7%Video % · 2025-05: 6.9%Video % · 2025-06: 6.9%Video % · 2025-07: 6.5%Video % · 2025-08: 7.1%Triage % · 2023-08: 14.4%Triage % · 2023-09: 12.0%Triage % · 2023-10: 13.0%Triage % · 2023-11: 11.5%Triage % · 2023-12: 15.4%Triage % · 2024-01: 15.6%Triage % · 2024-02: 6.1%Triage % · 2024-03: 6.5%Triage % · 2024-04: 7.4%Triage % · 2024-05: 7.8%Triage % · 2024-06: 7.9%Triage % · 2024-07: 7.7%Triage % · 2024-08: 6.3%Triage % · 2024-09: 6.6%Triage % · 2024-11: 5.1%Triage % · 2024-12: 5.8%Triage % · 2025-01: 6.4%Triage % · 2025-02: 5.7%Triage % · 2025-03: 5.4%Triage % · 2025-04: 5.5%Triage % · 2025-05: 5.7%Triage % · 2025-06: 5.1%Triage % · 2025-07: 5.9%Triage % · 2025-08: 5.3%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-084,0404,5515,0625,5732023-08: 4,620 appointments2023-09: 4,782 appointments2023-10: 4,779 appointments2023-11: 5,193 appointments2023-12: 4,188 appointments2024-01: 4,812 appointments2024-02: 4,718 appointments2024-03: 4,579 appointments2024-04: 4,542 appointments2024-05: 4,764 appointments2024-06: 4,705 appointments2024-07: 5,092 appointments2024-08: 4,557 appointments2024-09: 5,047 appointments2024-11: 4,766 appointments2024-12: 4,432 appointments2025-01: 5,280 appointments2025-02: 4,686 appointments2025-03: 4,888 appointments2025-04: 4,620 appointments2025-05: 4,772 appointments2025-06: 4,950 appointments2025-07: 5,425 appointments2025-08: 4,380 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083724194665132023-08: 425.3 appts per 1,000 patients2023-09: 440.2 appts per 1,000 patients2023-10: 439.9 appts per 1,000 patients2023-11: 478 appts per 1,000 patients2023-12: 385.5 appts per 1,000 patients2024-01: 442.9 appts per 1,000 patients2024-02: 434.3 appts per 1,000 patients2024-03: 421.5 appts per 1,000 patients2024-04: 418.1 appts per 1,000 patients2024-05: 438.5 appts per 1,000 patients2024-06: 433.1 appts per 1,000 patients2024-07: 468.7 appts per 1,000 patients2024-08: 419.5 appts per 1,000 patients2024-09: 464.6 appts per 1,000 patients2024-11: 438.7 appts per 1,000 patients2024-12: 408 appts per 1,000 patients2025-01: 486 appts per 1,000 patients2025-02: 431.3 appts per 1,000 patients2025-03: 449.9 appts per 1,000 patients2025-04: 425.3 appts per 1,000 patients2025-05: 439.2 appts per 1,000 patients2025-06: 455.6 appts per 1,000 patients2025-07: 499.4 appts per 1,000 patients2025-08: 403.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 28.8%August 2023 · 1 day: 10.6%August 2023 · 2–7 days: 37.9%August 2023 · 8–14 days: 14.9%August 2023 · 15–21 days: 4.0%August 2023 · 22–28 days: 2.3%August 2023 · > 28 days: 1.5%September 2023 · Same day: 29.6%September 2023 · 1 day: 10.5%September 2023 · 2–7 days: 37.9%September 2023 · 8–14 days: 15.0%September 2023 · 15–21 days: 3.7%September 2023 · 22–28 days: 2.0%September 2023 · > 28 days: 1.3%October 2023 · Same day: 25.7%October 2023 · 1 day: 9.5%October 2023 · 2–7 days: 43.4%October 2023 · 8–14 days: 14.1%October 2023 · 15–21 days: 4.1%October 2023 · 22–28 days: 1.9%October 2023 · > 28 days: 1.2%November 2023 · Same day: 25.3%November 2023 · 1 day: 9.1%November 2023 · 2–7 days: 43.3%November 2023 · 8–14 days: 15.1%November 2023 · 15–21 days: 4.6%November 2023 · 22–28 days: 1.7%November 2023 · > 28 days: 0.9%December 2023 · Same day: 30.1%December 2023 · 1 day: 12.1%December 2023 · 2–7 days: 35.5%December 2023 · 8–14 days: 14.5%December 2023 · 15–21 days: 4.5%December 2023 · 22–28 days: 1.9%December 2023 · > 28 days: 1.5%January 2024 · Same day: 28.9%January 2024 · 1 day: 11.5%January 2024 · 2–7 days: 41.6%January 2024 · 8–14 days: 9.7%January 2024 · 15–21 days: 3.7%January 2024 · 22–28 days: 2.3%January 2024 · > 28 days: 2.1%February 2024 · Same day: 26.3%February 2024 · 1 day: 11.5%February 2024 · 2–7 days: 39.7%February 2024 · 8–14 days: 16.4%February 2024 · 15–21 days: 3.5%February 2024 · 22–28 days: 1.7%February 2024 · > 28 days: 1.0%March 2024 · Same day: 27.0%March 2024 · 1 day: 12.3%March 2024 · 2–7 days: 42.8%March 2024 · 8–14 days: 12.1%March 2024 · 15–21 days: 2.5%March 2024 · 22–28 days: 2.0%March 2024 · > 28 days: 1.4%April 2024 · Same day: 28.3%April 2024 · 1 day: 10.4%April 2024 · 2–7 days: 38.6%April 2024 · 8–14 days: 15.3%April 2024 · 15–21 days: 3.9%April 2024 · 22–28 days: 1.7%April 2024 · > 28 days: 1.8%May 2024 · Same day: 26.6%May 2024 · 1 day: 7.6%May 2024 · 2–7 days: 36.7%May 2024 · 8–14 days: 21.2%May 2024 · 15–21 days: 4.5%May 2024 · 22–28 days: 2.0%May 2024 · > 28 days: 1.4%June 2024 · Same day: 29.0%June 2024 · 1 day: 8.3%June 2024 · 2–7 days: 32.3%June 2024 · 8–14 days: 20.2%June 2024 · 15–21 days: 6.9%June 2024 · 22–28 days: 1.9%June 2024 · > 28 days: 1.5%July 2024 · Same day: 27.3%July 2024 · 1 day: 10.2%July 2024 · 2–7 days: 36.4%July 2024 · 8–14 days: 17.4%July 2024 · 15–21 days: 4.6%July 2024 · 22–28 days: 2.7%July 2024 · > 28 days: 1.4%August 2024 · Same day: 27.0%August 2024 · 1 day: 7.8%August 2024 · 2–7 days: 34.8%August 2024 · 8–14 days: 21.1%August 2024 · 15–21 days: 4.9%August 2024 · 22–28 days: 2.2%August 2024 · > 28 days: 2.2%September 2024 · Same day: 29.9%September 2024 · 1 day: 8.9%September 2024 · 2–7 days: 36.3%September 2024 · 8–14 days: 15.8%September 2024 · 15–21 days: 4.7%September 2024 · 22–28 days: 2.4%September 2024 · > 28 days: 2.1%November 2024 · Same day: 28.2%November 2024 · 1 day: 9.5%November 2024 · 2–7 days: 33.6%November 2024 · 8–14 days: 17.5%November 2024 · 15–21 days: 6.1%November 2024 · 22–28 days: 3.7%November 2024 · > 28 days: 1.3%December 2024 · Same day: 31.8%December 2024 · 1 day: 9.3%December 2024 · 2–7 days: 36.3%December 2024 · 8–14 days: 14.0%December 2024 · 15–21 days: 5.1%December 2024 · 22–28 days: 2.5%December 2024 · > 28 days: 1.1%January 2025 · Same day: 30.5%January 2025 · 1 day: 8.8%January 2025 · 2–7 days: 36.6%January 2025 · 8–14 days: 13.6%January 2025 · 15–21 days: 5.0%January 2025 · 22–28 days: 3.0%January 2025 · > 28 days: 2.5%February 2025 · Same day: 29.8%February 2025 · 1 day: 12.9%February 2025 · 2–7 days: 34.7%February 2025 · 8–14 days: 14.6%February 2025 · 15–21 days: 3.6%February 2025 · 22–28 days: 2.8%February 2025 · > 28 days: 1.5%March 2025 · Same day: 32.5%March 2025 · 1 day: 12.1%March 2025 · 2–7 days: 34.8%March 2025 · 8–14 days: 14.3%March 2025 · 15–21 days: 3.0%March 2025 · 22–28 days: 2.5%March 2025 · > 28 days: 0.8%April 2025 · Same day: 30.8%April 2025 · 1 day: 11.3%April 2025 · 2–7 days: 26.9%April 2025 · 8–14 days: 20.2%April 2025 · 15–21 days: 6.0%April 2025 · 22–28 days: 2.7%April 2025 · > 28 days: 2.1%May 2025 · Same day: 28.0%May 2025 · 1 day: 10.7%May 2025 · 2–7 days: 28.0%May 2025 · 8–14 days: 23.9%May 2025 · 15–21 days: 5.2%May 2025 · 22–28 days: 2.2%May 2025 · > 28 days: 2.0%June 2025 · Same day: 31.4%June 2025 · 1 day: 10.0%June 2025 · 2–7 days: 26.7%June 2025 · 8–14 days: 21.3%June 2025 · 15–21 days: 5.4%June 2025 · 22–28 days: 3.5%June 2025 · > 28 days: 1.7%July 2025 · Same day: 28.8%July 2025 · 1 day: 9.8%July 2025 · 2–7 days: 33.6%July 2025 · 8–14 days: 19.0%July 2025 · 15–21 days: 4.2%July 2025 · 22–28 days: 2.8%July 2025 · > 28 days: 1.7%August 2025 · Same day: 28.6%August 2025 · 1 day: 7.4%August 2025 · 2–7 days: 23.2%August 2025 · 8–14 days: 29.6%August 2025 · 15–21 days: 6.4%August 2025 · 22–28 days: 2.9%August 2025 · > 28 days: 2.0%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 58/100
  • High demand (>400 appts/1K)
  • Elevated DNA rate (6%)
  • Low same-day access (29.6%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments0%
Face-to-face %-0.2%
Telephone %-2.1%
Same-day %-2.1%
Appts per 1K0%
Triage %+0.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments was significantly higher than the practice's trailing average, with 5425 appointments compared to 4816.3. The DNA rate also dropped notably to 5.3 from the trailing average of 6.5. These figures suggest an increase in patient engagement and a reduction in missed appointments.

Several trends are worth noting. The DNA rate has been decreasing since July 2024, with a notable drop of 33.9%. The phone consultation percentage has been declining since March 2024, with a significant drop of 31.3%. These shifts may indicate changes in patient preferences or operational adjustments.

To investigate these trends, review the phone consultation dip in March 2024 to see if it aligns with any system changes or staff training. Also, verify if the DNA rate decrease in July 2024 correlates with any recent policy changes or patient communication efforts.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 4 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-07
value 5425 · avg 4816.3 ± 233.6
dnaRate2025-07
value 5.3 · avg 6.5 ± 0.6
sameDayPct2025-03
value 32.5 · avg 28.5 ± 1.7
f2fPct2025-03
value 79.1 · avg 82.6 ± 1.5
total2025-01
value 5280 · avg 4683.5 ± 239.1
sameDayPct2024-12
value 31.8 · avg 27.8 ± 1.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2024-07
5.9 → 7.9 (+33.9%)
phonePct2024-04
6.8 → 9.1 (+33.8%)
phonePct2024-03
9.9 → 6.8 (-31.3%)
triagePct2024-02
15.6 → 6.1 (-61.1%)
triagePct2023-12
11.5 → 15.4 (+34.2%)
phonePct2023-11
5.7 → 7.8 (+36.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2018-10-09 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2018-10-09.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

7.74

Nurse FTE

2.11

Direct Patient Care FTE

2.92

Admin FTE

9

1 practices reporting · 100.0% coverage

Staff group mix

GP7.7 FTE · 36%
Nurse2.1 FTE · 10%
Direct Patient Care2.9 FTE · 13%
Admin9.0 FTE · 41%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP7.74 FTE · 11 headcount
Partner1.56 FTE (20%) · 2 hc
Salaried4.37 FTE (56%) · 7 hc
Training (ST/F)1.81 FTE (23%) · 2 hc
Nurses2.11 FTE · 3 headcount
Practice Nurse1.95 FTE (92%) · 2 hc
Advanced / Specialist0.16 FTE (8%) · 1 hc
Admin / Non-clinical9.00 FTE · 13 headcount
Management1.24 FTE (14%) · 2 hc
Reception / Admin6.96 FTE (77%) · 10 hc
Other0.80 FTE (9%) · 1 hc
Direct Patient Care2.92 FTE · 4 headcount
Pharmacist1.17 FTE (40%) · 2 hc
HCA / Nursing Assistant1.75 FTE (60%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304710GP · 2024-03: 7 FTEGP · 2024-04: 7 FTEGP · 2024-05: 7 FTEGP · 2024-06: 7 FTEGP · 2024-07: 7 FTEGP · 2024-08: 8 FTEGP · 2024-09: 8 FTEGP · 2024-10: 8 FTEGP · 2024-11: 6 FTEGP · 2024-12: 8 FTEGP · 2025-01: 8 FTEGP · 2025-02: 8 FTEGP · 2025-03: 8 FTEGP · 2025-04: 7 FTEGP · 2025-05: 7 FTEGP · 2025-06: 7 FTEGP · 2025-07: 7 FTEGP · 2025-08: 8 FTEGP · 2025-09: 8 FTEGP · 2025-10: 8 FTEGP · 2025-11: 8 FTEGP · 2025-12: 8 FTEGP · 2026-01: 8 FTEGP · 2026-02: 8 FTEGP · 2026-03: 8 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 3 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 9 FTEAdmin · 2024-04: 9 FTEAdmin · 2024-05: 9 FTEAdmin · 2024-06: 9 FTEAdmin · 2024-07: 9 FTEAdmin · 2024-08: 9 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 9 FTEAdmin · 2024-11: 9 FTEAdmin · 2024-12: 9 FTEAdmin · 2025-01: 9 FTEAdmin · 2025-02: 9 FTEAdmin · 2025-03: 9 FTEAdmin · 2025-04: 9 FTEAdmin · 2025-05: 9 FTEAdmin · 2025-06: 9 FTEAdmin · 2025-07: 9 FTEAdmin · 2025-08: 9 FTEAdmin · 2025-09: 9 FTEAdmin · 2025-10: 9 FTEAdmin · 2025-11: 9 FTEAdmin · 2025-12: 9 FTEAdmin · 2026-01: 9 FTEAdmin · 2026-02: 9 FTEAdmin · 2026-03: 9 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good83.1%
Phone easy33.0%
Website easy55.4%
100.0% coverage

Prescribing volume

1.18

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 8/4/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.