GP Practice

Bethnal Green Health Ctr.

F84083

Compare to

Registered patients

9,884

NHS Digital list size

GP FTE

9.82

NHS Digital workforce

Patients per GP FTE

1,007

Items per patient

2.72

prescribing volume

GPPS overall good

72.9%

patient experience

Access KPIs · August 2025

Same-day %

42.3%

Month: August 2025

Appts per 1K patients

321

all bookings (incl. triage)

Patient contacts per 1K

318

F2F + phone + video only

28+ day backlog

1.5%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face64.0%
Telephone24.9%
Video / online10.2%
Triage1.1%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %42.3%43.0%-0.7%
Face-to-face %64.0%58.4%+5.6%
Telephone %24.9%21.9%+3.0%
Appts per 1K321.1479.7-158.6
Triage %1.1%8.7%-7.6%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080244973Same-day % · 2023-08: 33.0%Same-day % · 2023-09: 30.9%Same-day % · 2023-10: 35.2%Same-day % · 2023-11: 32.3%Same-day % · 2023-12: 35.4%Same-day % · 2024-01: 38.7%Same-day % · 2024-02: 33.5%Same-day % · 2024-03: 32.1%Same-day % · 2024-04: 30.2%Same-day % · 2024-05: 32.3%Same-day % · 2024-06: 32.5%Same-day % · 2024-07: 32.9%Same-day % · 2024-08: 32.4%Same-day % · 2024-09: 32.3%Same-day % · 2024-11: 31.1%Same-day % · 2024-12: 36.9%Same-day % · 2025-01: 34.3%Same-day % · 2025-02: 38.6%Same-day % · 2025-03: 36.6%Same-day % · 2025-04: 35.4%Same-day % · 2025-05: 41.5%Same-day % · 2025-06: 42.0%Same-day % · 2025-07: 38.5%Same-day % · 2025-08: 42.3%F2F % · 2023-08: 49.3%F2F % · 2023-09: 56.5%F2F % · 2023-10: 54.1%F2F % · 2023-11: 47.5%F2F % · 2023-12: 46.6%F2F % · 2024-01: 45.8%F2F % · 2024-02: 51.1%F2F % · 2024-03: 58.5%F2F % · 2024-04: 58.4%F2F % · 2024-05: 60.4%F2F % · 2024-06: 59.0%F2F % · 2024-07: 59.0%F2F % · 2024-08: 58.1%F2F % · 2024-09: 58.4%F2F % · 2024-11: 62.1%F2F % · 2024-12: 65.2%F2F % · 2025-01: 64.1%F2F % · 2025-02: 59.9%F2F % · 2025-03: 60.1%F2F % · 2025-04: 60.5%F2F % · 2025-05: 58.4%F2F % · 2025-06: 57.1%F2F % · 2025-07: 61.8%F2F % · 2025-08: 64.0%Phone % · 2023-08: 49.4%Phone % · 2023-09: 42.3%Phone % · 2023-10: 45.0%Phone % · 2023-11: 51.2%Phone % · 2023-12: 52.1%Phone % · 2024-01: 53.3%Phone % · 2024-02: 48.2%Phone % · 2024-03: 40.7%Phone % · 2024-04: 40.8%Phone % · 2024-05: 39.3%Phone % · 2024-06: 36.2%Phone % · 2024-07: 32.5%Phone % · 2024-08: 36.1%Phone % · 2024-09: 34.1%Phone % · 2024-11: 31.5%Phone % · 2024-12: 30.0%Phone % · 2025-01: 29.8%Phone % · 2025-02: 30.4%Phone % · 2025-03: 31.1%Phone % · 2025-04: 32.1%Phone % · 2025-05: 33.1%Phone % · 2025-06: 33.2%Phone % · 2025-07: 26.7%Phone % · 2025-08: 24.9%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 3.9%Video % · 2024-07: 6.9%Video % · 2024-08: 5.4%Video % · 2024-09: 6.5%Video % · 2024-11: 5.5%Video % · 2024-12: 3.9%Video % · 2025-01: 5.9%Video % · 2025-02: 7.8%Video % · 2025-03: 7.9%Video % · 2025-04: 6.9%Video % · 2025-05: 7.6%Video % · 2025-06: 9.3%Video % · 2025-07: 11.0%Video % · 2025-08: 10.2%Triage % · 2023-08: 1.0%Triage % · 2023-09: 1.2%Triage % · 2023-10: 1.1%Triage % · 2023-11: 0.9%Triage % · 2023-12: 1.1%Triage % · 2024-01: 0.9%Triage % · 2024-02: 0.8%Triage % · 2024-03: 0.6%Triage % · 2024-04: 2.2%Triage % · 2024-05: 2.5%Triage % · 2024-06: 2.3%Triage % · 2024-07: 1.9%Triage % · 2024-08: 2.7%Triage % · 2024-09: 2.0%Triage % · 2024-11: 2.7%Triage % · 2024-12: 1.8%Triage % · 2025-01: 0.9%Triage % · 2025-02: 0.8%Triage % · 2025-03: 1.3%Triage % · 2025-04: 1.1%Triage % · 2025-05: 1.2%Triage % · 2025-06: 0.8%Triage % · 2025-07: 1.0%Triage % · 2025-08: 1.1%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-082,9883,6284,2684,9082023-08: 3,720 appointments2023-09: 4,005 appointments2023-10: 4,350 appointments2023-11: 4,202 appointments2023-12: 3,498 appointments2024-01: 4,655 appointments2024-02: 4,722 appointments2024-03: 4,413 appointments2024-04: 4,131 appointments2024-05: 4,161 appointments2024-06: 3,975 appointments2024-07: 4,507 appointments2024-08: 3,752 appointments2024-09: 4,218 appointments2024-11: 4,373 appointments2024-12: 3,676 appointments2025-01: 4,352 appointments2025-02: 3,728 appointments2025-03: 3,786 appointments2025-04: 3,638 appointments2025-05: 3,616 appointments2025-06: 3,936 appointments2025-07: 4,186 appointments2025-08: 3,174 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083023674324962023-08: 376.4 appts per 1,000 patients2023-09: 405.2 appts per 1,000 patients2023-10: 440.1 appts per 1,000 patients2023-11: 425.1 appts per 1,000 patients2023-12: 353.9 appts per 1,000 patients2024-01: 471 appts per 1,000 patients2024-02: 477.7 appts per 1,000 patients2024-03: 446.5 appts per 1,000 patients2024-04: 417.9 appts per 1,000 patients2024-05: 421 appts per 1,000 patients2024-06: 402.2 appts per 1,000 patients2024-07: 456 appts per 1,000 patients2024-08: 379.6 appts per 1,000 patients2024-09: 426.8 appts per 1,000 patients2024-11: 442.4 appts per 1,000 patients2024-12: 371.9 appts per 1,000 patients2025-01: 440.3 appts per 1,000 patients2025-02: 377.2 appts per 1,000 patients2025-03: 383 appts per 1,000 patients2025-04: 368.1 appts per 1,000 patients2025-05: 365.8 appts per 1,000 patients2025-06: 398.2 appts per 1,000 patients2025-07: 423.5 appts per 1,000 patients2025-08: 321.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 33.0%August 2023 · 1 day: 17.7%August 2023 · 2–7 days: 23.3%August 2023 · 8–14 days: 11.5%August 2023 · 15–21 days: 7.2%August 2023 · 22–28 days: 4.4%August 2023 · > 28 days: 2.8%September 2023 · Same day: 30.9%September 2023 · 1 day: 16.9%September 2023 · 2–7 days: 25.8%September 2023 · 8–14 days: 17.7%September 2023 · 15–21 days: 4.1%September 2023 · 22–28 days: 1.7%September 2023 · > 28 days: 2.9%October 2023 · Same day: 35.2%October 2023 · 1 day: 14.8%October 2023 · 2–7 days: 27.5%October 2023 · 8–14 days: 16.2%October 2023 · 15–21 days: 4.1%October 2023 · 22–28 days: 1.1%October 2023 · > 28 days: 1.1%November 2023 · Same day: 32.3%November 2023 · 1 day: 17.7%November 2023 · 2–7 days: 28.8%November 2023 · 8–14 days: 12.8%November 2023 · 15–21 days: 5.5%November 2023 · 22–28 days: 1.7%November 2023 · > 28 days: 1.1%December 2023 · Same day: 35.4%December 2023 · 1 day: 14.1%December 2023 · 2–7 days: 27.2%December 2023 · 8–14 days: 12.4%December 2023 · 15–21 days: 7.1%December 2023 · 22–28 days: 2.5%December 2023 · > 28 days: 1.3%January 2024 · Same day: 38.7%January 2024 · 1 day: 14.8%January 2024 · 2–7 days: 24.2%January 2024 · 8–14 days: 10.7%January 2024 · 15–21 days: 5.8%January 2024 · 22–28 days: 2.5%January 2024 · > 28 days: 3.3%February 2024 · Same day: 33.5%February 2024 · 1 day: 16.6%February 2024 · 2–7 days: 23.4%February 2024 · 8–14 days: 13.1%February 2024 · 15–21 days: 8.0%February 2024 · 22–28 days: 4.1%February 2024 · > 28 days: 1.3%March 2024 · Same day: 32.1%March 2024 · 1 day: 15.1%March 2024 · 2–7 days: 26.1%March 2024 · 8–14 days: 15.6%March 2024 · 15–21 days: 6.1%March 2024 · 22–28 days: 3.4%March 2024 · > 28 days: 1.6%April 2024 · Same day: 30.2%April 2024 · 1 day: 13.3%April 2024 · 2–7 days: 27.7%April 2024 · 8–14 days: 17.7%April 2024 · 15–21 days: 5.7%April 2024 · 22–28 days: 2.6%April 2024 · > 28 days: 2.8%May 2024 · Same day: 32.3%May 2024 · 1 day: 14.0%May 2024 · 2–7 days: 24.3%May 2024 · 8–14 days: 17.5%May 2024 · 15–21 days: 8.3%May 2024 · 22–28 days: 1.8%May 2024 · > 28 days: 1.9%June 2024 · Same day: 32.5%June 2024 · 1 day: 12.8%June 2024 · 2–7 days: 24.9%June 2024 · 8–14 days: 16.9%June 2024 · 15–21 days: 8.9%June 2024 · 22–28 days: 2.3%June 2024 · > 28 days: 1.7%July 2024 · Same day: 32.9%July 2024 · 1 day: 15.0%July 2024 · 2–7 days: 25.0%July 2024 · 8–14 days: 13.6%July 2024 · 15–21 days: 9.0%July 2024 · 22–28 days: 2.4%July 2024 · > 28 days: 2.2%August 2024 · Same day: 32.4%August 2024 · 1 day: 16.0%August 2024 · 2–7 days: 25.5%August 2024 · 8–14 days: 13.3%August 2024 · 15–21 days: 7.0%August 2024 · 22–28 days: 3.4%August 2024 · > 28 days: 2.5%September 2024 · Same day: 32.3%September 2024 · 1 day: 13.2%September 2024 · 2–7 days: 29.3%September 2024 · 8–14 days: 14.0%September 2024 · 15–21 days: 6.9%September 2024 · 22–28 days: 1.9%September 2024 · > 28 days: 2.4%November 2024 · Same day: 31.1%November 2024 · 1 day: 11.8%November 2024 · 2–7 days: 26.1%November 2024 · 8–14 days: 15.9%November 2024 · 15–21 days: 9.9%November 2024 · 22–28 days: 3.2%November 2024 · > 28 days: 2.0%December 2024 · Same day: 36.9%December 2024 · 1 day: 12.3%December 2024 · 2–7 days: 26.9%December 2024 · 8–14 days: 10.6%December 2024 · 15–21 days: 7.3%December 2024 · 22–28 days: 3.9%December 2024 · > 28 days: 2.1%January 2025 · Same day: 34.3%January 2025 · 1 day: 15.8%January 2025 · 2–7 days: 31.5%January 2025 · 8–14 days: 10.7%January 2025 · 15–21 days: 3.9%January 2025 · 22–28 days: 1.8%January 2025 · > 28 days: 2.0%February 2025 · Same day: 38.6%February 2025 · 1 day: 12.5%February 2025 · 2–7 days: 26.9%February 2025 · 8–14 days: 15.6%February 2025 · 15–21 days: 3.8%February 2025 · 22–28 days: 1.4%February 2025 · > 28 days: 1.2%March 2025 · Same day: 36.6%March 2025 · 1 day: 13.6%March 2025 · 2–7 days: 25.6%March 2025 · 8–14 days: 15.2%March 2025 · 15–21 days: 5.3%March 2025 · 22–28 days: 2.3%March 2025 · > 28 days: 1.3%April 2025 · Same day: 35.4%April 2025 · 1 day: 15.0%April 2025 · 2–7 days: 23.9%April 2025 · 8–14 days: 11.4%April 2025 · 15–21 days: 6.8%April 2025 · 22–28 days: 4.4%April 2025 · > 28 days: 3.2%May 2025 · Same day: 41.5%May 2025 · 1 day: 11.9%May 2025 · 2–7 days: 24.2%May 2025 · 8–14 days: 10.0%May 2025 · 15–21 days: 4.1%May 2025 · 22–28 days: 4.9%May 2025 · > 28 days: 3.3%June 2025 · Same day: 42.0%June 2025 · 1 day: 14.7%June 2025 · 2–7 days: 27.3%June 2025 · 8–14 days: 7.7%June 2025 · 15–21 days: 3.7%June 2025 · 22–28 days: 2.4%June 2025 · > 28 days: 2.2%July 2025 · Same day: 38.5%July 2025 · 1 day: 15.4%July 2025 · 2–7 days: 29.8%July 2025 · 8–14 days: 7.7%July 2025 · 15–21 days: 3.8%July 2025 · 22–28 days: 2.5%July 2025 · > 28 days: 2.4%August 2025 · Same day: 42.3%August 2025 · 1 day: 14.3%August 2025 · 2–7 days: 28.8%August 2025 · 8–14 days: 7.8%August 2025 · 15–21 days: 3.3%August 2025 · 22–28 days: 2.0%August 2025 · > 28 days: 1.5%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 58/100
  • Moderate demand
  • High DNA rate (9.3%)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.8%
Face-to-face %+1%
Telephone %-4.5%
Same-day %+2.8%
Appts per 1K-0.8%
Triage %-4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the practice saw a notable drop in total appointments, falling to 3174 from the trailing average of 3980.7. This represents a significant decrease and could indicate a potential issue with appointment scheduling or patient demand.

Several trends are worth noting. Firstly, the percentage of telephone appointments has decreased by over 30% from July 2025, suggesting a shift in patient preference or operational changes. Secondly, the same-day appointment percentage increased by over 30% in June 2025, which might reflect an adjustment in appointment availability or patient needs.

To investigate these changes, the practice manager should review the scheduling practices around the drop in total appointments and the shift in telephone appointments. Additionally, understanding the factors behind the increase in same-day appointments could help in managing patient flow more effectively.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-08
value 24.9 · avg 31.7 ± 2.3
total2025-08
value 3174 · avg 3980.7 ± 311.8
phonePct2025-07
value 26.7 · avg 32.5 ± 2.1
sameDayPct2025-06
value 42 · avg 34.7 ± 3
sameDayPct2025-05
value 41.5 · avg 33.8 ± 2.5
sameDayPct2025-02
value 38.6 · avg 33.3 ± 2.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-07
0.8 → 1 (+34.8%)
triagePct2025-06
1.2 → 0.8 (-38.8%)
triagePct2025-03
0.8 → 1.3 (+52.5%)
videoPct2025-02
5.9 → 7.8 (+32.2%)
videoPct2025-01
3.9 → 5.9 (+51.3%)
triagePct2025-01
1.8 → 0.9 (-46.7%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 95/100medium confidence
Last inspection: 2017-04-12 · 108 months ago
  • Current rating is good, and the latest CQC assessment date is 2017-04-12 (108 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 3 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

9.82

Nurse FTE

1.55

Direct Patient Care FTE

1.23

Admin FTE

8.67

1 practices reporting · 100.0% coverage

Staff group mix

GP9.8 FTE · 46%
Nurse1.6 FTE · 7%
Direct Patient Care1.2 FTE · 6%
Admin8.7 FTE · 41%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP9.83 FTE · 10 headcount
Partner3.93 FTE (40%) · 4 hc
Salaried0.77 FTE (8%) · 1 hc
Training (ST/F)4.06 FTE (41%) · 4 hc
Locum1.07 FTE (11%) · 1 hc
Nurses1.55 FTE · 2 headcount
Practice Nurse1.55 FTE (100%) · 2 hc
Admin / Non-clinical8.67 FTE · 10 headcount
Reception / Admin8.40 FTE (97%) · 9 hc
Other0.27 FTE (3%) · 1 hc
Direct Patient Care1.23 FTE · 2 headcount
HCA / Nursing Assistant1.00 FTE (81%) · 1 hc
Other0.23 FTE (19%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304711GP · 2024-03: 9 FTEGP · 2024-04: 8 FTEGP · 2024-05: 8 FTEGP · 2024-06: 8 FTEGP · 2024-07: 8 FTEGP · 2024-08: 7 FTEGP · 2024-09: 7 FTEGP · 2024-10: 7 FTEGP · 2024-11: 7 FTEGP · 2024-12: 7 FTEGP · 2025-01: 7 FTEGP · 2025-02: 7 FTEGP · 2025-03: 7 FTEGP · 2025-04: 8 FTEGP · 2025-05: 8 FTEGP · 2025-06: 8 FTEGP · 2025-07: 8 FTEGP · 2025-08: 10 FTEGP · 2025-09: 10 FTEGP · 2025-10: 10 FTEGP · 2025-11: 10 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 10 FTEGP · 2026-03: 10 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 9 FTEAdmin · 2024-04: 9 FTEAdmin · 2024-05: 9 FTEAdmin · 2024-06: 9 FTEAdmin · 2024-07: 9 FTEAdmin · 2024-08: 9 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 9 FTEAdmin · 2024-11: 9 FTEAdmin · 2024-12: 9 FTEAdmin · 2025-01: 9 FTEAdmin · 2025-02: 9 FTEAdmin · 2025-03: 9 FTEAdmin · 2025-04: 9 FTEAdmin · 2025-05: 9 FTEAdmin · 2025-06: 9 FTEAdmin · 2025-07: 9 FTEAdmin · 2025-08: 9 FTEAdmin · 2025-09: 9 FTEAdmin · 2025-10: 9 FTEAdmin · 2025-11: 9 FTEAdmin · 2025-12: 9 FTEAdmin · 2026-01: 9 FTEAdmin · 2026-02: 9 FTEAdmin · 2026-03: 9 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good72.9%
Phone easy20.6%
Website easy41.5%
100.0% coverage

Prescribing volume

2.72

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.