GP Practice

The Lawson Practice

F84096

Compare to

Registered patients

17,240

NHS Digital list size

GP FTE

13.25

NHS Digital workforce

Patients per GP FTE

1,301

Items per patient

0.89

prescribing volume

GPPS overall good

74.0%

patient experience

Access KPIs · August 2025

Same-day %

66.1%

Month: August 2025

Appts per 1K patients

673

all bookings (incl. triage)

Patient contacts per 1K

669

F2F + phone + video only

28+ day backlog

1.5%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face80.4%
Telephone19.0%
Triage39.0%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %66.1%43.0%+23.1%
Face-to-face %80.4%58.4%+22.0%
Telephone %19.0%21.9%-2.9%
Appts per 1K673.3479.7+193.6
Triage %39.0%8.7%+30.3%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-0803367100Same-day % · 2023-08: 58.6%Same-day % · 2023-09: 61.6%Same-day % · 2023-10: 59.0%Same-day % · 2023-11: 60.0%Same-day % · 2023-12: 61.9%Same-day % · 2024-01: 61.9%Same-day % · 2024-02: 60.8%Same-day % · 2024-03: 62.8%Same-day % · 2024-04: 66.0%Same-day % · 2024-05: 63.0%Same-day % · 2024-06: 60.9%Same-day % · 2024-07: 60.6%Same-day % · 2024-08: 65.0%Same-day % · 2024-09: 65.0%Same-day % · 2024-11: 63.9%Same-day % · 2024-12: 65.8%Same-day % · 2025-01: 65.9%Same-day % · 2025-02: 62.5%Same-day % · 2025-03: 65.3%Same-day % · 2025-04: 63.7%Same-day % · 2025-05: 63.2%Same-day % · 2025-06: 62.6%Same-day % · 2025-07: 65.3%Same-day % · 2025-08: 66.1%F2F % · 2023-08: 89.4%F2F % · 2023-09: 87.6%F2F % · 2023-10: 88.7%F2F % · 2023-11: 82.5%F2F % · 2023-12: 82.8%F2F % · 2024-01: 80.1%F2F % · 2024-02: 79.5%F2F % · 2024-03: 78.8%F2F % · 2024-04: 79.5%F2F % · 2024-05: 80.8%F2F % · 2024-06: 82.1%F2F % · 2024-07: 82.2%F2F % · 2024-08: 80.9%F2F % · 2024-09: 83.0%F2F % · 2024-11: 82.0%F2F % · 2024-12: 82.0%F2F % · 2025-01: 79.5%F2F % · 2025-02: 80.0%F2F % · 2025-03: 79.5%F2F % · 2025-04: 81.7%F2F % · 2025-05: 80.1%F2F % · 2025-06: 81.8%F2F % · 2025-07: 80.9%F2F % · 2025-08: 80.4%Phone % · 2023-08: 10.0%Phone % · 2023-09: 11.6%Phone % · 2023-10: 10.5%Phone % · 2023-11: 17.0%Phone % · 2023-12: 16.7%Phone % · 2024-01: 19.2%Phone % · 2024-02: 19.7%Phone % · 2024-03: 20.5%Phone % · 2024-04: 20.0%Phone % · 2024-05: 18.8%Phone % · 2024-06: 17.3%Phone % · 2024-07: 17.0%Phone % · 2024-08: 18.1%Phone % · 2024-09: 16.3%Phone % · 2024-11: 17.4%Phone % · 2024-12: 17.4%Phone % · 2025-01: 20.0%Phone % · 2025-02: 19.6%Phone % · 2025-03: 19.7%Phone % · 2025-04: 17.5%Phone % · 2025-05: 19.4%Phone % · 2025-06: 17.5%Phone % · 2025-07: 18.6%Phone % · 2025-08: 19.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 56.9%Triage % · 2023-09: 61.2%Triage % · 2023-10: 57.7%Triage % · 2023-11: 40.9%Triage % · 2023-12: 39.8%Triage % · 2024-01: 40.7%Triage % · 2024-02: 41.6%Triage % · 2024-03: 40.9%Triage % · 2024-04: 43.1%Triage % · 2024-05: 40.0%Triage % · 2024-06: 35.8%Triage % · 2024-07: 34.9%Triage % · 2024-08: 38.4%Triage % · 2024-09: 38.7%Triage % · 2024-11: 38.9%Triage % · 2024-12: 36.6%Triage % · 2025-01: 38.4%Triage % · 2025-02: 39.2%Triage % · 2025-03: 37.1%Triage % · 2025-04: 39.2%Triage % · 2025-05: 37.2%Triage % · 2025-06: 36.4%Triage % · 2025-07: 38.2%Triage % · 2025-08: 39.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-089,59011,41113,23215,0532023-08: 10,754 appointments2023-09: 10,931 appointments2023-10: 12,507 appointments2023-11: 12,318 appointments2023-12: 10,119 appointments2024-01: 13,472 appointments2024-02: 12,529 appointments2024-03: 11,876 appointments2024-04: 12,411 appointments2024-05: 13,082 appointments2024-06: 12,634 appointments2024-07: 13,506 appointments2024-08: 10,829 appointments2024-09: 11,793 appointments2024-11: 12,802 appointments2024-12: 11,641 appointments2025-01: 14,524 appointments2025-02: 13,318 appointments2025-03: 13,384 appointments2025-04: 12,671 appointments2025-05: 12,856 appointments2025-06: 12,943 appointments2025-07: 13,520 appointments2025-08: 11,608 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-085566627688732023-08: 623.8 appts per 1,000 patients2023-09: 634 appts per 1,000 patients2023-10: 725.5 appts per 1,000 patients2023-11: 714.5 appts per 1,000 patients2023-12: 586.9 appts per 1,000 patients2024-01: 781.4 appts per 1,000 patients2024-02: 726.7 appts per 1,000 patients2024-03: 688.9 appts per 1,000 patients2024-04: 719.9 appts per 1,000 patients2024-05: 758.8 appts per 1,000 patients2024-06: 732.8 appts per 1,000 patients2024-07: 783.4 appts per 1,000 patients2024-08: 628.1 appts per 1,000 patients2024-09: 684 appts per 1,000 patients2024-11: 742.6 appts per 1,000 patients2024-12: 675.2 appts per 1,000 patients2025-01: 842.5 appts per 1,000 patients2025-02: 772.5 appts per 1,000 patients2025-03: 776.3 appts per 1,000 patients2025-04: 735 appts per 1,000 patients2025-05: 745.7 appts per 1,000 patients2025-06: 750.8 appts per 1,000 patients2025-07: 784.2 appts per 1,000 patients2025-08: 673.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 58.6%August 2023 · 1 day: 12.2%August 2023 · 2–7 days: 17.1%August 2023 · 8–14 days: 6.8%August 2023 · 15–21 days: 2.3%August 2023 · 22–28 days: 1.8%August 2023 · > 28 days: 1.2%September 2023 · Same day: 61.6%September 2023 · 1 day: 10.1%September 2023 · 2–7 days: 18.6%September 2023 · 8–14 days: 5.5%September 2023 · 15–21 days: 1.8%September 2023 · 22–28 days: 1.2%September 2023 · > 28 days: 1.2%October 2023 · Same day: 59.0%October 2023 · 1 day: 10.7%October 2023 · 2–7 days: 19.7%October 2023 · 8–14 days: 6.8%October 2023 · 15–21 days: 2.0%October 2023 · 22–28 days: 1.0%October 2023 · > 28 days: 0.8%November 2023 · Same day: 60.0%November 2023 · 1 day: 10.7%November 2023 · 2–7 days: 18.0%November 2023 · 8–14 days: 7.3%November 2023 · 15–21 days: 2.1%November 2023 · 22–28 days: 1.1%November 2023 · > 28 days: 0.8%December 2023 · Same day: 61.9%December 2023 · 1 day: 10.1%December 2023 · 2–7 days: 12.6%December 2023 · 8–14 days: 11.1%December 2023 · 15–21 days: 2.5%December 2023 · 22–28 days: 0.9%December 2023 · > 28 days: 0.8%January 2024 · Same day: 61.9%January 2024 · 1 day: 11.4%January 2024 · 2–7 days: 17.9%January 2024 · 8–14 days: 4.7%January 2024 · 15–21 days: 1.9%January 2024 · 22–28 days: 1.1%January 2024 · > 28 days: 1.0%February 2024 · Same day: 60.8%February 2024 · 1 day: 11.4%February 2024 · 2–7 days: 19.2%February 2024 · 8–14 days: 4.7%February 2024 · 15–21 days: 1.8%February 2024 · 22–28 days: 1.2%February 2024 · > 28 days: 0.8%March 2024 · Same day: 62.8%March 2024 · 1 day: 9.2%March 2024 · 2–7 days: 15.6%March 2024 · 8–14 days: 7.7%March 2024 · 15–21 days: 2.7%March 2024 · 22–28 days: 1.3%March 2024 · > 28 days: 0.8%April 2024 · Same day: 66.0%April 2024 · 1 day: 9.1%April 2024 · 2–7 days: 11.7%April 2024 · 8–14 days: 7.5%April 2024 · 15–21 days: 3.3%April 2024 · 22–28 days: 1.2%April 2024 · > 28 days: 1.1%May 2024 · Same day: 63.0%May 2024 · 1 day: 9.1%May 2024 · 2–7 days: 12.8%May 2024 · 8–14 days: 7.8%May 2024 · 15–21 days: 4.5%May 2024 · 22–28 days: 1.5%May 2024 · > 28 days: 1.1%June 2024 · Same day: 60.9%June 2024 · 1 day: 8.7%June 2024 · 2–7 days: 18.2%June 2024 · 8–14 days: 7.2%June 2024 · 15–21 days: 2.8%June 2024 · 22–28 days: 1.4%June 2024 · > 28 days: 0.8%July 2024 · Same day: 60.6%July 2024 · 1 day: 8.9%July 2024 · 2–7 days: 16.4%July 2024 · 8–14 days: 8.3%July 2024 · 15–21 days: 3.0%July 2024 · 22–28 days: 1.8%July 2024 · > 28 days: 1.1%August 2024 · Same day: 65.0%August 2024 · 1 day: 9.4%August 2024 · 2–7 days: 12.6%August 2024 · 8–14 days: 7.8%August 2024 · 15–21 days: 2.1%August 2024 · 22–28 days: 1.6%August 2024 · > 28 days: 1.5%September 2024 · Same day: 65.0%September 2024 · 1 day: 8.6%September 2024 · 2–7 days: 13.6%September 2024 · 8–14 days: 7.3%September 2024 · 15–21 days: 2.5%September 2024 · 22–28 days: 1.4%September 2024 · > 28 days: 1.4%November 2024 · Same day: 63.9%November 2024 · 1 day: 9.6%November 2024 · 2–7 days: 14.7%November 2024 · 8–14 days: 7.9%November 2024 · 15–21 days: 2.1%November 2024 · 22–28 days: 1.2%November 2024 · > 28 days: 0.5%December 2024 · Same day: 65.8%December 2024 · 1 day: 9.5%December 2024 · 2–7 days: 14.4%December 2024 · 8–14 days: 6.6%December 2024 · 15–21 days: 2.0%December 2024 · 22–28 days: 0.9%December 2024 · > 28 days: 0.8%January 2025 · Same day: 65.9%January 2025 · 1 day: 10.8%January 2025 · 2–7 days: 16.4%January 2025 · 8–14 days: 3.4%January 2025 · 15–21 days: 1.6%January 2025 · 22–28 days: 1.1%January 2025 · > 28 days: 0.8%February 2025 · Same day: 62.5%February 2025 · 1 day: 10.6%February 2025 · 2–7 days: 17.8%February 2025 · 8–14 days: 5.9%February 2025 · 15–21 days: 1.4%February 2025 · 22–28 days: 1.2%February 2025 · > 28 days: 0.6%March 2025 · Same day: 65.3%March 2025 · 1 day: 9.4%March 2025 · 2–7 days: 16.2%March 2025 · 8–14 days: 5.6%March 2025 · 15–21 days: 1.9%March 2025 · 22–28 days: 1.0%March 2025 · > 28 days: 0.6%April 2025 · Same day: 63.7%April 2025 · 1 day: 9.4%April 2025 · 2–7 days: 12.5%April 2025 · 8–14 days: 9.1%April 2025 · 15–21 days: 2.8%April 2025 · 22–28 days: 1.6%April 2025 · > 28 days: 0.8%May 2025 · Same day: 63.2%May 2025 · 1 day: 8.8%May 2025 · 2–7 days: 10.3%May 2025 · 8–14 days: 11.1%May 2025 · 15–21 days: 3.2%May 2025 · 22–28 days: 1.8%May 2025 · > 28 days: 1.5%June 2025 · Same day: 62.6%June 2025 · 1 day: 8.2%June 2025 · 2–7 days: 12.0%June 2025 · 8–14 days: 10.6%June 2025 · 15–21 days: 4.3%June 2025 · 22–28 days: 1.4%June 2025 · > 28 days: 0.8%July 2025 · Same day: 65.3%July 2025 · 1 day: 8.5%July 2025 · 2–7 days: 11.0%July 2025 · 8–14 days: 9.5%July 2025 · 15–21 days: 2.8%July 2025 · 22–28 days: 1.7%July 2025 · > 28 days: 1.2%August 2025 · Same day: 66.1%August 2025 · 1 day: 9.5%August 2025 · 2–7 days: 12.0%August 2025 · 8–14 days: 7.0%August 2025 · 15–21 days: 2.1%August 2025 · 22–28 days: 1.8%August 2025 · > 28 days: 1.5%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 40/100
  • Very high demand (>500 appts/1K)
  • Elevated DNA rate (5.2%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.4%
Face-to-face %+0.1%
Telephone %-0.3%
Same-day %+0.4%
Appts per 1K-1.4%
Triage %+0.5%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate at The Lawson Practice has risen to 5.2%, which is higher than the trailing average of 4.9%. This increase is notable and could indicate a need for further investigation into the reasons behind the higher rate of missed appointments.

Several trends are worth noting. The DNA rate has shown a consistent upward trend, increasing by 2.5% over the past months. Additionally, there has been a significant increase in the phone percentage, rising by 61.9% in 2023-11. These shifts may reflect changes in patient behavior or operational adjustments.

To address these trends, it would be prudent to review the DNA rate increase and its potential causes, such as communication issues or patient accessibility. Additionally, investigating the sharp rise in phone consultations could provide insights into whether this is a temporary shift or indicative of a longer-term change in patient preferences or practice operations.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-01
value 14524 · avg 12224.5 ± 982.8
dnaRate2024-07
value 6.7 · avg 4.9 ± 0.3
sameDayPct2024-04
value 66 · avg 60.2 ± 2
phonePct2024-03
value 20.5 · avg 13.5 ± 3.4
f2fPct2024-03
value 78.8 · avg 86.1 ± 3.6
phonePct2024-02
value 19.7 · avg 12.8 ± 2.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (3)

dnaRate2024-07
5.1 → 6.7 (+31.4%)
phonePct2023-11
10.5 → 17 (+61.9%)
triagePct2023-08
35.3 → 56.9 (+61.1%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2024-01-15 · 27 months ago
  • Current rating is good, and the latest CQC assessment date is 2024-01-15 (27 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

13.25

Nurse FTE

2.86

Direct Patient Care FTE

9.41

Admin FTE

19.07

1 practices reporting · 100.0% coverage

Staff group mix

GP13.3 FTE · 30%
Nurse2.9 FTE · 6%
Direct Patient Care9.4 FTE · 21%
Admin19.1 FTE · 43%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP13.25 FTE · 17 headcount
Partner3.84 FTE (29%) · 5 hc
Salaried5.15 FTE (39%) · 8 hc
Training (ST/F)4.26 FTE (32%) · 4 hc
Nurses2.86 FTE · 3 headcount
Practice Nurse2.86 FTE (100%) · 3 hc
Admin / Non-clinical19.07 FTE · 22 headcount
Management2.00 FTE (10%) · 2 hc
Reception / Admin12.32 FTE (65%) · 15 hc
Other4.75 FTE (25%) · 5 hc
Direct Patient Care9.41 FTE · 10 headcount
Pharmacist4.00 FTE (43%) · 4 hc
HCA / Nursing Assistant3.41 FTE (36%) · 4 hc
Other2.00 FTE (21%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03091726GP · 2024-03: 10 FTEGP · 2024-04: 10 FTEGP · 2024-05: 11 FTEGP · 2024-06: 11 FTEGP · 2024-07: 11 FTEGP · 2024-08: 13 FTEGP · 2024-09: 12 FTEGP · 2024-10: 11 FTEGP · 2024-11: 13 FTEGP · 2024-12: 13 FTEGP · 2025-01: 12 FTEGP · 2025-02: 10 FTEGP · 2025-03: 10 FTEGP · 2025-04: 10 FTEGP · 2025-05: 10 FTEGP · 2025-06: 9 FTEGP · 2025-07: 9 FTEGP · 2025-08: 12 FTEGP · 2025-09: 12 FTEGP · 2025-10: 12 FTEGP · 2025-11: 12 FTEGP · 2025-12: 13 FTEGP · 2026-01: 13 FTEGP · 2026-02: 13 FTEGP · 2026-03: 13 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 7 FTEDPC · 2024-04: 7 FTEDPC · 2024-05: 7 FTEDPC · 2024-06: 7 FTEDPC · 2024-07: 7 FTEDPC · 2024-08: 7 FTEDPC · 2024-09: 6 FTEDPC · 2024-10: 6 FTEDPC · 2024-11: 6 FTEDPC · 2024-12: 6 FTEDPC · 2025-01: 6 FTEDPC · 2025-02: 6 FTEDPC · 2025-03: 6 FTEDPC · 2025-04: 6 FTEDPC · 2025-05: 6 FTEDPC · 2025-06: 6 FTEDPC · 2025-07: 6 FTEDPC · 2025-08: 6 FTEDPC · 2025-09: 6 FTEDPC · 2025-10: 6 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 9 FTEDPC · 2026-01: 9 FTEDPC · 2026-02: 9 FTEDPC · 2026-03: 9 FTEAdmin · 2024-03: 21 FTEAdmin · 2024-04: 21 FTEAdmin · 2024-05: 22 FTEAdmin · 2024-06: 21 FTEAdmin · 2024-07: 23 FTEAdmin · 2024-08: 23 FTEAdmin · 2024-09: 21 FTEAdmin · 2024-10: 21 FTEAdmin · 2024-11: 20 FTEAdmin · 2024-12: 20 FTEAdmin · 2025-01: 20 FTEAdmin · 2025-02: 19 FTEAdmin · 2025-03: 21 FTEAdmin · 2025-04: 21 FTEAdmin · 2025-05: 20 FTEAdmin · 2025-06: 20 FTEAdmin · 2025-07: 20 FTEAdmin · 2025-08: 19 FTEAdmin · 2025-09: 19 FTEAdmin · 2025-10: 19 FTEAdmin · 2025-11: 17 FTEAdmin · 2025-12: 19 FTEAdmin · 2026-01: 19 FTEAdmin · 2026-02: 19 FTEAdmin · 2026-03: 19 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good74.0%
Phone easy34.3%
Website easy48.2%
100.0% coverage

Prescribing volume

0.89

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.