GP Practice

The Surgery (Brooke Road)

F84694

Compare to

Registered patients

4,794

NHS Digital list size

GP FTE

2

NHS Digital workforce

Patients per GP FTE

2,397

Items per patient

0.72

prescribing volume

GPPS overall good

88.9%

patient experience

Access KPIs · August 2025

Same-day %

35%

Month: August 2025

Appts per 1K patients

308

all bookings (incl. triage)

Patient contacts per 1K

306

F2F + phone + video only

28+ day backlog

1.6%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face59.9%
Telephone39.7%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %35.0%43.0%-8.0%
Face-to-face %59.9%58.4%+1.5%
Telephone %39.7%21.9%+17.8%
Appts per 1K307.5479.7-172.2
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080234770Same-day % · 2023-08: 37.9%Same-day % · 2023-09: 35.5%Same-day % · 2023-10: 34.6%Same-day % · 2023-11: 38.1%Same-day % · 2023-12: 42.9%Same-day % · 2024-01: 42.0%Same-day % · 2024-02: 40.0%Same-day % · 2024-03: 33.7%Same-day % · 2024-04: 34.0%Same-day % · 2024-05: 35.3%Same-day % · 2024-06: 36.5%Same-day % · 2024-07: 35.1%Same-day % · 2024-08: 32.7%Same-day % · 2024-09: 37.5%Same-day % · 2024-11: 34.5%Same-day % · 2024-12: 36.9%Same-day % · 2025-01: 36.2%Same-day % · 2025-02: 39.6%Same-day % · 2025-03: 40.7%Same-day % · 2025-04: 37.2%Same-day % · 2025-05: 34.9%Same-day % · 2025-06: 31.9%Same-day % · 2025-07: 36.6%Same-day % · 2025-08: 35.0%F2F % · 2023-08: 54.8%F2F % · 2023-09: 57.1%F2F % · 2023-10: 62.7%F2F % · 2023-11: 55.1%F2F % · 2023-12: 52.3%F2F % · 2024-01: 56.5%F2F % · 2024-02: 60.9%F2F % · 2024-03: 59.5%F2F % · 2024-04: 59.9%F2F % · 2024-05: 58.3%F2F % · 2024-06: 58.6%F2F % · 2024-07: 59.1%F2F % · 2024-08: 57.6%F2F % · 2024-09: 56.9%F2F % · 2024-11: 53.6%F2F % · 2024-12: 56.0%F2F % · 2025-01: 56.2%F2F % · 2025-02: 57.8%F2F % · 2025-03: 58.3%F2F % · 2025-04: 61.7%F2F % · 2025-05: 60.8%F2F % · 2025-06: 61.4%F2F % · 2025-07: 57.6%F2F % · 2025-08: 59.9%Phone % · 2023-08: 45.0%Phone % · 2023-09: 42.9%Phone % · 2023-10: 37.2%Phone % · 2023-11: 44.9%Phone % · 2023-12: 47.7%Phone % · 2024-01: 43.5%Phone % · 2024-02: 38.9%Phone % · 2024-03: 40.5%Phone % · 2024-04: 40.1%Phone % · 2024-05: 41.6%Phone % · 2024-06: 41.3%Phone % · 2024-07: 40.9%Phone % · 2024-08: 42.3%Phone % · 2024-09: 42.6%Phone % · 2024-11: 45.5%Phone % · 2024-12: 43.4%Phone % · 2025-01: 43.2%Phone % · 2025-02: 41.5%Phone % · 2025-03: 41.2%Phone % · 2025-04: 37.6%Phone % · 2025-05: 38.5%Phone % · 2025-06: 37.8%Phone % · 2025-07: 41.4%Phone % · 2025-08: 39.7%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-081,3851,5711,7571,9432023-08: 1,572 appointments2023-09: 1,578 appointments2023-10: 1,889 appointments2023-11: 1,881 appointments2023-12: 1,463 appointments2024-01: 1,812 appointments2024-02: 1,489 appointments2024-03: 1,543 appointments2024-04: 1,548 appointments2024-05: 1,560 appointments2024-06: 1,480 appointments2024-07: 1,774 appointments2024-08: 1,439 appointments2024-09: 1,618 appointments2024-11: 1,644 appointments2024-12: 1,590 appointments2025-01: 1,719 appointments2025-02: 1,663 appointments2025-03: 1,718 appointments2025-04: 1,571 appointments2025-05: 1,511 appointments2025-06: 1,506 appointments2025-07: 1,793 appointments2025-08: 1,474 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-082893283664052023-08: 327.9 appts per 1,000 patients2023-09: 329.2 appts per 1,000 patients2023-10: 394 appts per 1,000 patients2023-11: 392.4 appts per 1,000 patients2023-12: 305.2 appts per 1,000 patients2024-01: 378 appts per 1,000 patients2024-02: 310.6 appts per 1,000 patients2024-03: 321.9 appts per 1,000 patients2024-04: 322.9 appts per 1,000 patients2024-05: 325.4 appts per 1,000 patients2024-06: 308.7 appts per 1,000 patients2024-07: 370 appts per 1,000 patients2024-08: 300.2 appts per 1,000 patients2024-09: 337.5 appts per 1,000 patients2024-11: 342.9 appts per 1,000 patients2024-12: 331.7 appts per 1,000 patients2025-01: 358.6 appts per 1,000 patients2025-02: 346.9 appts per 1,000 patients2025-03: 358.4 appts per 1,000 patients2025-04: 327.7 appts per 1,000 patients2025-05: 315.2 appts per 1,000 patients2025-06: 314.1 appts per 1,000 patients2025-07: 374 appts per 1,000 patients2025-08: 307.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 37.9%August 2023 · 1 day: 7.2%August 2023 · 2–7 days: 26.5%August 2023 · 8–14 days: 22.1%August 2023 · 15–21 days: 3.8%August 2023 · 22–28 days: 1.2%August 2023 · > 28 days: 1.3%September 2023 · Same day: 35.5%September 2023 · 1 day: 6.8%September 2023 · 2–7 days: 24.0%September 2023 · 8–14 days: 24.1%September 2023 · 15–21 days: 5.8%September 2023 · 22–28 days: 2.3%September 2023 · > 28 days: 1.4%October 2023 · Same day: 34.6%October 2023 · 1 day: 6.4%October 2023 · 2–7 days: 31.4%October 2023 · 8–14 days: 22.5%October 2023 · 15–21 days: 3.2%October 2023 · 22–28 days: 1.2%October 2023 · > 28 days: 0.7%November 2023 · Same day: 38.1%November 2023 · 1 day: 6.1%November 2023 · 2–7 days: 25.0%November 2023 · 8–14 days: 25.1%November 2023 · 15–21 days: 3.8%November 2023 · 22–28 days: 1.3%November 2023 · > 28 days: 0.5%December 2023 · Same day: 42.9%December 2023 · 1 day: 5.7%December 2023 · 2–7 days: 28.4%December 2023 · 8–14 days: 19.1%December 2023 · 15–21 days: 2.3%December 2023 · 22–28 days: 0.8%December 2023 · > 28 days: 0.8%January 2024 · Same day: 42.0%January 2024 · 1 day: 6.7%January 2024 · 2–7 days: 27.6%January 2024 · 8–14 days: 18.1%January 2024 · 15–21 days: 2.7%January 2024 · 22–28 days: 1.5%January 2024 · > 28 days: 1.4%February 2024 · Same day: 40.0%February 2024 · 1 day: 2.8%February 2024 · 2–7 days: 17.3%February 2024 · 8–14 days: 31.9%February 2024 · 15–21 days: 5.2%February 2024 · 22–28 days: 1.3%February 2024 · > 28 days: 1.5%March 2024 · Same day: 33.7%March 2024 · 1 day: 4.2%March 2024 · 2–7 days: 18.4%March 2024 · 8–14 days: 34.5%March 2024 · 15–21 days: 6.7%March 2024 · 22–28 days: 1.4%March 2024 · > 28 days: 1.2%April 2024 · Same day: 34.0%April 2024 · 1 day: 4.5%April 2024 · 2–7 days: 21.2%April 2024 · 8–14 days: 28.6%April 2024 · 15–21 days: 7.0%April 2024 · 22–28 days: 2.1%April 2024 · > 28 days: 2.7%May 2024 · Same day: 35.3%May 2024 · 1 day: 5.5%May 2024 · 2–7 days: 19.4%May 2024 · 8–14 days: 27.2%May 2024 · 15–21 days: 9.9%May 2024 · 22–28 days: 1.5%May 2024 · > 28 days: 1.3%June 2024 · Same day: 36.5%June 2024 · 1 day: 6.0%June 2024 · 2–7 days: 20.5%June 2024 · 8–14 days: 24.4%June 2024 · 15–21 days: 7.1%June 2024 · 22–28 days: 4.1%June 2024 · > 28 days: 1.5%July 2024 · Same day: 35.1%July 2024 · 1 day: 4.5%July 2024 · 2–7 days: 29.9%July 2024 · 8–14 days: 22.7%July 2024 · 15–21 days: 5.0%July 2024 · 22–28 days: 2.0%July 2024 · > 28 days: 0.9%August 2024 · Same day: 32.7%August 2024 · 1 day: 4.5%August 2024 · 2–7 days: 28.2%August 2024 · 8–14 days: 25.6%August 2024 · 15–21 days: 4.6%August 2024 · 22–28 days: 2.2%August 2024 · > 28 days: 2.2%September 2024 · Same day: 37.5%September 2024 · 1 day: 4.4%September 2024 · 2–7 days: 31.1%September 2024 · 8–14 days: 19.4%September 2024 · 15–21 days: 3.9%September 2024 · 22–28 days: 1.8%September 2024 · > 28 days: 1.8%November 2024 · Same day: 34.5%November 2024 · 1 day: 5.9%November 2024 · 2–7 days: 35.1%November 2024 · 8–14 days: 16.8%November 2024 · 15–21 days: 4.3%November 2024 · 22–28 days: 1.5%November 2024 · > 28 days: 1.9%December 2024 · Same day: 36.9%December 2024 · 1 day: 5.2%December 2024 · 2–7 days: 33.0%December 2024 · 8–14 days: 19.7%December 2024 · 15–21 days: 3.1%December 2024 · 22–28 days: 1.1%December 2024 · > 28 days: 1.0%January 2025 · Same day: 36.2%January 2025 · 1 day: 6.2%January 2025 · 2–7 days: 38.2%January 2025 · 8–14 days: 13.6%January 2025 · 15–21 days: 1.9%January 2025 · 22–28 days: 1.8%January 2025 · > 28 days: 2.2%February 2025 · Same day: 39.6%February 2025 · 1 day: 3.4%February 2025 · 2–7 days: 18.5%February 2025 · 8–14 days: 31.0%February 2025 · 15–21 days: 5.8%February 2025 · 22–28 days: 1.0%February 2025 · > 28 days: 0.7%March 2025 · Same day: 40.7%March 2025 · 1 day: 6.1%March 2025 · 2–7 days: 21.0%March 2025 · 8–14 days: 26.1%March 2025 · 15–21 days: 3.4%March 2025 · 22–28 days: 1.5%March 2025 · > 28 days: 1.2%April 2025 · Same day: 37.2%April 2025 · 1 day: 5.2%April 2025 · 2–7 days: 15.9%April 2025 · 8–14 days: 32.5%April 2025 · 15–21 days: 5.7%April 2025 · 22–28 days: 2.1%April 2025 · > 28 days: 1.5%May 2025 · Same day: 34.9%May 2025 · 1 day: 5.5%May 2025 · 2–7 days: 10.0%May 2025 · 8–14 days: 35.1%May 2025 · 15–21 days: 10.5%May 2025 · 22–28 days: 2.3%May 2025 · > 28 days: 1.7%June 2025 · Same day: 31.9%June 2025 · 1 day: 4.7%June 2025 · 2–7 days: 21.4%June 2025 · 8–14 days: 26.9%June 2025 · 15–21 days: 8.6%June 2025 · 22–28 days: 4.4%June 2025 · > 28 days: 2.1%July 2025 · Same day: 36.6%July 2025 · 1 day: 4.4%July 2025 · 2–7 days: 18.2%July 2025 · 8–14 days: 30.8%July 2025 · 15–21 days: 5.7%July 2025 · 22–28 days: 2.6%July 2025 · > 28 days: 1.7%August 2025 · Same day: 35.0%August 2025 · 1 day: 5.2%August 2025 · 2–7 days: 19.4%August 2025 · 8–14 days: 29.8%August 2025 · 15–21 days: 6.9%August 2025 · 22–28 days: 2.2%August 2025 · > 28 days: 1.6%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 40/100
  • Moderate demand
  • Elevated DNA rate (7%)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1%
Face-to-face %-0.2%
Telephone %+0.2%
Same-day %-2.6%
Appts per 1K-1%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage has dipped below the practice's trailing average for the first time, falling to 59.9% from a usual 60.1%. This is the most significant deviation from the practice's own average this month.

Several trends are worth noting. Firstly, the same-day percentage has continued its downward trend, falling by 2.6% this month to 35%. Secondly, the phone percentage has increased slightly, rising by 0.2% to 39.7%. These shifts may indicate a change in patient preferences or operational adjustments.

To investigate these trends, the practice manager should review whether the increase in phone consultations aligns with any recent changes in appointment scheduling or patient communication strategies. Additionally, examining the factors contributing to the decline in same-day appointments could provide insights into potential workflow improvements.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-06
value 31.9 · avg 36.4 ± 2.1
phonePct2025-04
value 37.6 · avg 42 ± 1.4
f2fPct2025-04
value 61.7 · avg 57.7 ± 1.7
sameDayPct2025-03
value 40.7 · avg 36 ± 2.2
sameDayPct2024-03
value 33.7 · avg 38.6 ± 2.2
dnaRate2024-02
value 4.5 · avg 6.6 ± 0.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (3)

dnaRate2024-03
4.5 → 7.1 (+57.8%)
dnaRate2024-02
7.1 → 4.5 (-36.6%)
dnaRate2023-03
5.1 → 7.3 (+43.1%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

2

Nurse FTE

0.85

Direct Patient Care FTE

0

Admin FTE

6.96

1 practices reporting · 100.0% coverage

Staff group mix

GP2.0 FTE · 20%
Nurse0.8 FTE · 9%
Direct Patient Care0.0 FTE · 0%
Admin7.0 FTE · 71%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP2.00 FTE · 2 headcount
Partner2.00 FTE (100%) · 2 hc
Nurses0.85 FTE · 1 headcount
Practice Nurse0.85 FTE (100%) · 1 hc
Admin / Non-clinical6.96 FTE · 7 headcount
Management0.96 FTE (14%) · 1 hc
Reception / Admin6.00 FTE (86%) · 6 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030358GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 5 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 5 FTEAdmin · 2024-12: 5 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 5 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 5 FTEAdmin · 2025-09: 5 FTEAdmin · 2025-10: 5 FTEAdmin · 2025-11: 5 FTEAdmin · 2025-12: 5 FTEAdmin · 2026-01: 5 FTEAdmin · 2026-02: 7 FTEAdmin · 2026-03: 7 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good88.9%
Phone easy66.5%
Website easy84.7%
100.0% coverage

Prescribing volume

0.72

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.