GP Practice

Woodgrange Medical Practice

F84724

Compare to

Registered patients

17,885

NHS Digital list size

GP FTE

10.31

NHS Digital workforce

Patients per GP FTE

1,735

Items per patient

1.3

prescribing volume

GPPS overall good

75.1%

patient experience

Access KPIs · August 2025

Same-day %

25.1%

Month: August 2025

Appts per 1K patients

396

all bookings (incl. triage)

Patient contacts per 1K

389

F2F + phone + video only

28+ day backlog

1.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face45.5%
Telephone52.8%
Triage44.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %25.1%43.0%-17.9%
Face-to-face %45.5%58.4%-12.9%
Telephone %52.8%21.9%+30.9%
Appts per 1K395.5479.7-84.2
Triage %44.2%8.7%+35.5%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080214263Same-day % · 2023-08: 28.6%Same-day % · 2023-09: 24.5%Same-day % · 2023-10: 25.0%Same-day % · 2023-11: 23.5%Same-day % · 2023-12: 23.0%Same-day % · 2024-01: 22.5%Same-day % · 2024-02: 22.5%Same-day % · 2024-03: 19.4%Same-day % · 2024-04: 21.0%Same-day % · 2024-05: 23.1%Same-day % · 2024-06: 24.3%Same-day % · 2024-07: 25.1%Same-day % · 2024-08: 24.1%Same-day % · 2024-09: 28.2%Same-day % · 2024-11: 28.4%Same-day % · 2024-12: 29.8%Same-day % · 2025-01: 25.4%Same-day % · 2025-02: 26.9%Same-day % · 2025-03: 25.2%Same-day % · 2025-04: 28.3%Same-day % · 2025-05: 25.5%Same-day % · 2025-06: 30.5%Same-day % · 2025-07: 26.5%Same-day % · 2025-08: 25.1%F2F % · 2023-08: 47.0%F2F % · 2023-09: 49.0%F2F % · 2023-10: 48.1%F2F % · 2023-11: 47.0%F2F % · 2023-12: 45.5%F2F % · 2024-01: 46.4%F2F % · 2024-02: 47.3%F2F % · 2024-03: 46.7%F2F % · 2024-04: 45.2%F2F % · 2024-05: 46.7%F2F % · 2024-06: 49.0%F2F % · 2024-07: 50.4%F2F % · 2024-08: 49.8%F2F % · 2024-09: 51.3%F2F % · 2024-11: 52.8%F2F % · 2024-12: 47.1%F2F % · 2025-01: 46.0%F2F % · 2025-02: 42.6%F2F % · 2025-03: 43.4%F2F % · 2025-04: 46.3%F2F % · 2025-05: 44.5%F2F % · 2025-06: 46.6%F2F % · 2025-07: 47.7%F2F % · 2025-08: 45.5%Phone % · 2023-08: 51.2%Phone % · 2023-09: 48.9%Phone % · 2023-10: 49.9%Phone % · 2023-11: 50.9%Phone % · 2023-12: 52.6%Phone % · 2024-01: 51.6%Phone % · 2024-02: 50.1%Phone % · 2024-03: 51.6%Phone % · 2024-04: 53.3%Phone % · 2024-05: 51.3%Phone % · 2024-06: 49.9%Phone % · 2024-07: 48.5%Phone % · 2024-08: 49.0%Phone % · 2024-09: 47.6%Phone % · 2024-11: 46.1%Phone % · 2024-12: 52.0%Phone % · 2025-01: 52.6%Phone % · 2025-02: 56.0%Phone % · 2025-03: 55.2%Phone % · 2025-04: 52.3%Phone % · 2025-05: 53.1%Phone % · 2025-06: 52.2%Phone % · 2025-07: 51.0%Phone % · 2025-08: 52.8%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 43.6%Triage % · 2023-09: 41.5%Triage % · 2023-10: 42.7%Triage % · 2023-11: 37.9%Triage % · 2023-12: 47.4%Triage % · 2024-01: 46.0%Triage % · 2024-02: 46.7%Triage % · 2024-03: 44.7%Triage % · 2024-04: 46.0%Triage % · 2024-05: 44.5%Triage % · 2024-06: 43.4%Triage % · 2024-07: 43.1%Triage % · 2024-08: 41.9%Triage % · 2024-09: 40.4%Triage % · 2024-11: 39.5%Triage % · 2024-12: 44.5%Triage % · 2025-01: 44.9%Triage % · 2025-02: 47.3%Triage % · 2025-03: 47.1%Triage % · 2025-04: 44.0%Triage % · 2025-05: 43.8%Triage % · 2025-06: 43.0%Triage % · 2025-07: 42.2%Triage % · 2025-08: 44.2%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-085,6186,6477,6778,7062023-08: 7,069 appointments2023-09: 8,257 appointments2023-10: 8,166 appointments2023-11: 7,153 appointments2023-12: 5,917 appointments2024-01: 7,349 appointments2024-02: 6,655 appointments2024-03: 6,708 appointments2024-04: 6,873 appointments2024-05: 7,467 appointments2024-06: 7,249 appointments2024-07: 8,249 appointments2024-08: 7,050 appointments2024-09: 8,374 appointments2024-11: 8,082 appointments2024-12: 7,246 appointments2025-01: 7,616 appointments2025-02: 7,069 appointments2025-03: 7,138 appointments2025-04: 6,956 appointments2025-05: 7,352 appointments2025-06: 8,267 appointments2025-07: 8,407 appointments2025-08: 7,073 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083143724294872023-08: 395.2 appts per 1,000 patients2023-09: 461.7 appts per 1,000 patients2023-10: 456.6 appts per 1,000 patients2023-11: 399.9 appts per 1,000 patients2023-12: 330.8 appts per 1,000 patients2024-01: 410.9 appts per 1,000 patients2024-02: 372.1 appts per 1,000 patients2024-03: 375.1 appts per 1,000 patients2024-04: 384.3 appts per 1,000 patients2024-05: 417.5 appts per 1,000 patients2024-06: 405.3 appts per 1,000 patients2024-07: 461.2 appts per 1,000 patients2024-08: 394.2 appts per 1,000 patients2024-09: 468.2 appts per 1,000 patients2024-11: 451.9 appts per 1,000 patients2024-12: 405.1 appts per 1,000 patients2025-01: 425.8 appts per 1,000 patients2025-02: 395.2 appts per 1,000 patients2025-03: 399.1 appts per 1,000 patients2025-04: 388.9 appts per 1,000 patients2025-05: 411.1 appts per 1,000 patients2025-06: 462.2 appts per 1,000 patients2025-07: 470.1 appts per 1,000 patients2025-08: 395.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 28.6%August 2023 · 1 day: 10.6%August 2023 · 2–7 days: 45.9%August 2023 · 8–14 days: 9.4%August 2023 · 15–21 days: 2.8%August 2023 · 22–28 days: 2.1%August 2023 · > 28 days: 0.7%September 2023 · Same day: 24.5%September 2023 · 1 day: 14.1%September 2023 · 2–7 days: 46.9%September 2023 · 8–14 days: 10.0%September 2023 · 15–21 days: 2.6%September 2023 · 22–28 days: 1.3%September 2023 · > 28 days: 0.6%October 2023 · Same day: 25.0%October 2023 · 1 day: 11.4%October 2023 · 2–7 days: 49.7%October 2023 · 8–14 days: 7.9%October 2023 · 15–21 days: 3.7%October 2023 · 22–28 days: 1.9%October 2023 · > 28 days: 0.5%November 2023 · Same day: 23.5%November 2023 · 1 day: 10.6%November 2023 · 2–7 days: 53.8%November 2023 · 8–14 days: 7.6%November 2023 · 15–21 days: 2.0%November 2023 · 22–28 days: 1.6%November 2023 · > 28 days: 1.0%December 2023 · Same day: 23.0%December 2023 · 1 day: 9.3%December 2023 · 2–7 days: 51.1%December 2023 · 8–14 days: 12.9%December 2023 · 15–21 days: 2.0%December 2023 · 22–28 days: 1.2%December 2023 · > 28 days: 0.4%January 2024 · Same day: 22.5%January 2024 · 1 day: 9.6%January 2024 · 2–7 days: 54.6%January 2024 · 8–14 days: 7.7%January 2024 · 15–21 days: 3.4%January 2024 · 22–28 days: 1.3%January 2024 · > 28 days: 1.0%February 2024 · Same day: 22.5%February 2024 · 1 day: 11.2%February 2024 · 2–7 days: 51.9%February 2024 · 8–14 days: 8.2%February 2024 · 15–21 days: 3.5%February 2024 · 22–28 days: 1.8%February 2024 · > 28 days: 0.9%March 2024 · Same day: 19.4%March 2024 · 1 day: 12.0%March 2024 · 2–7 days: 40.8%March 2024 · 8–14 days: 22.3%March 2024 · 15–21 days: 2.8%March 2024 · 22–28 days: 2.1%March 2024 · > 28 days: 0.6%April 2024 · Same day: 21.0%April 2024 · 1 day: 13.2%April 2024 · 2–7 days: 42.6%April 2024 · 8–14 days: 16.4%April 2024 · 15–21 days: 3.6%April 2024 · 22–28 days: 1.7%April 2024 · > 28 days: 1.6%May 2024 · Same day: 23.1%May 2024 · 1 day: 13.3%May 2024 · 2–7 days: 42.9%May 2024 · 8–14 days: 12.1%May 2024 · 15–21 days: 4.1%May 2024 · 22–28 days: 2.5%May 2024 · > 28 days: 1.9%June 2024 · Same day: 24.3%June 2024 · 1 day: 13.2%June 2024 · 2–7 days: 43.1%June 2024 · 8–14 days: 10.7%June 2024 · 15–21 days: 6.3%June 2024 · 22–28 days: 1.5%June 2024 · > 28 days: 1.0%July 2024 · Same day: 25.1%July 2024 · 1 day: 12.7%July 2024 · 2–7 days: 45.8%July 2024 · 8–14 days: 7.6%July 2024 · 15–21 days: 6.6%July 2024 · 22–28 days: 1.8%July 2024 · > 28 days: 0.4%August 2024 · Same day: 24.1%August 2024 · 1 day: 11.8%August 2024 · 2–7 days: 39.9%August 2024 · 8–14 days: 13.6%August 2024 · 15–21 days: 5.3%August 2024 · 22–28 days: 3.7%August 2024 · > 28 days: 1.5%September 2024 · Same day: 28.2%September 2024 · 1 day: 11.0%September 2024 · 2–7 days: 41.6%September 2024 · 8–14 days: 10.4%September 2024 · 15–21 days: 5.1%September 2024 · 22–28 days: 2.1%September 2024 · > 28 days: 1.6%November 2024 · Same day: 28.4%November 2024 · 1 day: 10.8%November 2024 · 2–7 days: 46.5%November 2024 · 8–14 days: 8.9%November 2024 · 15–21 days: 2.7%November 2024 · 22–28 days: 2.3%November 2024 · > 28 days: 0.4%December 2024 · Same day: 29.8%December 2024 · 1 day: 10.6%December 2024 · 2–7 days: 42.6%December 2024 · 8–14 days: 12.1%December 2024 · 15–21 days: 3.0%December 2024 · 22–28 days: 1.6%December 2024 · > 28 days: 0.4%January 2025 · Same day: 25.4%January 2025 · 1 day: 10.8%January 2025 · 2–7 days: 37.4%January 2025 · 8–14 days: 21.5%January 2025 · 15–21 days: 3.3%January 2025 · 22–28 days: 0.8%January 2025 · > 28 days: 0.7%February 2025 · Same day: 26.9%February 2025 · 1 day: 12.2%February 2025 · 2–7 days: 23.8%February 2025 · 8–14 days: 32.3%February 2025 · 15–21 days: 3.2%February 2025 · 22–28 days: 1.3%February 2025 · > 28 days: 0.3%March 2025 · Same day: 25.2%March 2025 · 1 day: 12.2%March 2025 · 2–7 days: 26.6%March 2025 · 8–14 days: 31.6%March 2025 · 15–21 days: 2.7%March 2025 · 22–28 days: 1.3%March 2025 · > 28 days: 0.3%April 2025 · Same day: 28.3%April 2025 · 1 day: 11.7%April 2025 · 2–7 days: 27.2%April 2025 · 8–14 days: 26.1%April 2025 · 15–21 days: 4.1%April 2025 · 22–28 days: 2.1%April 2025 · > 28 days: 0.4%May 2025 · Same day: 25.5%May 2025 · 1 day: 13.6%May 2025 · 2–7 days: 22.1%May 2025 · 8–14 days: 33.4%May 2025 · 15–21 days: 3.0%May 2025 · 22–28 days: 1.8%May 2025 · > 28 days: 0.6%June 2025 · Same day: 30.5%June 2025 · 1 day: 11.4%June 2025 · 2–7 days: 28.5%June 2025 · 8–14 days: 22.9%June 2025 · 15–21 days: 4.3%June 2025 · 22–28 days: 2.0%June 2025 · > 28 days: 0.4%July 2025 · Same day: 26.5%July 2025 · 1 day: 12.6%July 2025 · 2–7 days: 35.5%July 2025 · 8–14 days: 18.2%July 2025 · 15–21 days: 4.5%July 2025 · 22–28 days: 2.0%July 2025 · > 28 days: 0.8%August 2025 · Same day: 25.1%August 2025 · 1 day: 13.2%August 2025 · 2–7 days: 28.8%August 2025 · 8–14 days: 25.3%August 2025 · 15–21 days: 4.4%August 2025 · 22–28 days: 2.0%August 2025 · > 28 days: 1.2%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 68/100
  • High demand (>400 appts/1K)
  • High DNA rate (9.4%)
  • Low same-day access (27.4%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+1.9%
Face-to-face %+1.1%
Telephone %-0.9%
Same-day %-0.1%
Appts per 1K+1.9%
Triage %-1.4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in appointments per thousand patients, rising to 395.5, which is 1.9% higher than the trailing average. The face-to-face percentage also increased by 1.1% to 45.5%, while the triage percentage decreased by 1.4% to 44.18.

Several trends are worth noting. The face-to-face percentage has been rising steadily, while the phone percentage has been declining. Additionally, the same-day percentage has slightly decreased, indicating potential workflow changes or operational pressures. The triage percentage has also been dropping, suggesting a shift in how appointments are being managed.

To investigate these trends, the practice manager should review the changes in the phone and face-to-face percentages to understand if there has been a shift in patient preferences or a system change. Additionally, verifying the dip in the same-day percentage is important to ensure it is not a recording artefact and to address any operational pressures affecting same-day access.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-06
value 30.5 · avg 26.2 ± 2
dnaRate2025-03
value 9.8 · avg 8 ± 0.8
phonePct2025-02
value 56 · avg 50.3 ± 2.1
f2fPct2025-02
value 42.6 · avg 48.2 ± 2.3
sameDayPct2024-12
value 29.8 · avg 23.8 ± 2.5
dnaRate2024-12
value 9.8 · avg 7.6 ± 0.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

CQC inspection likelihood

mediumscore 47/100medium confidence
Last inspection: 2016-05-19 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2016-05-19.
  • Current rating is outstanding, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.31

Nurse FTE

2.71

Direct Patient Care FTE

6.8

Admin FTE

14.04

1 practices reporting · 100.0% coverage

Staff group mix

GP10.3 FTE · 30%
Nurse2.7 FTE · 8%
Direct Patient Care6.8 FTE · 20%
Admin14.0 FTE · 41%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.30 FTE · 16 headcount
Partner1.49 FTE (14%) · 2 hc
Salaried5.49 FTE (53%) · 10 hc
Training (ST/F)2.99 FTE (29%) · 3 hc
Retainer0.33 FTE (3%) · 1 hc
Nurses2.71 FTE · 4 headcount
Practice Nurse1.00 FTE (37%) · 1 hc
Advanced / Specialist1.71 FTE (63%) · 3 hc
Admin / Non-clinical14.04 FTE · 19 headcount
Management0.96 FTE (7%) · 1 hc
Reception / Admin11.04 FTE (79%) · 14 hc
Apprentice0.67 FTE (5%) · 1 hc
Other1.37 FTE (10%) · 3 hc
Direct Patient Care6.80 FTE · 8 headcount
Pharmacist3.40 FTE (50%) · 4 hc
HCA / Nursing Assistant2.40 FTE (35%) · 3 hc
Other1.00 FTE (15%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03171318GP · 2024-03: 9 FTEGP · 2024-04: 9 FTEGP · 2024-05: 9 FTEGP · 2024-06: 9 FTEGP · 2024-07: 9 FTEGP · 2024-08: 11 FTEGP · 2024-09: 12 FTEGP · 2024-10: 12 FTEGP · 2024-11: 12 FTEGP · 2024-12: 12 FTEGP · 2025-01: 12 FTEGP · 2025-02: 12 FTEGP · 2025-03: 12 FTEGP · 2025-04: 12 FTEGP · 2025-05: 12 FTEGP · 2025-06: 12 FTEGP · 2025-07: 12 FTEGP · 2025-08: 13 FTEGP · 2025-09: 11 FTEGP · 2025-10: 11 FTEGP · 2025-11: 11 FTEGP · 2025-12: 11 FTEGP · 2026-01: 11 FTEGP · 2026-02: 12 FTEGP · 2026-03: 10 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 6 FTEDPC · 2024-04: 6 FTEDPC · 2024-05: 7 FTEDPC · 2024-06: 7 FTEDPC · 2024-07: 7 FTEDPC · 2024-08: 7 FTEDPC · 2024-09: 7 FTEDPC · 2024-10: 7 FTEDPC · 2024-11: 7 FTEDPC · 2024-12: 7 FTEDPC · 2025-01: 7 FTEDPC · 2025-02: 7 FTEDPC · 2025-03: 7 FTEDPC · 2025-04: 7 FTEDPC · 2025-05: 7 FTEDPC · 2025-06: 7 FTEDPC · 2025-07: 7 FTEDPC · 2025-08: 7 FTEDPC · 2025-09: 7 FTEDPC · 2025-10: 7 FTEDPC · 2025-11: 7 FTEDPC · 2025-12: 7 FTEDPC · 2026-01: 7 FTEDPC · 2026-02: 7 FTEDPC · 2026-03: 7 FTEAdmin · 2024-03: 14 FTEAdmin · 2024-04: 16 FTEAdmin · 2024-05: 16 FTEAdmin · 2024-06: 16 FTEAdmin · 2024-07: 16 FTEAdmin · 2024-08: 15 FTEAdmin · 2024-09: 15 FTEAdmin · 2024-10: 15 FTEAdmin · 2024-11: 15 FTEAdmin · 2024-12: 15 FTEAdmin · 2025-01: 17 FTEAdmin · 2025-02: 16 FTEAdmin · 2025-03: 16 FTEAdmin · 2025-04: 16 FTEAdmin · 2025-05: 17 FTEAdmin · 2025-06: 17 FTEAdmin · 2025-07: 14 FTEAdmin · 2025-08: 14 FTEAdmin · 2025-09: 14 FTEAdmin · 2025-10: 14 FTEAdmin · 2025-11: 14 FTEAdmin · 2025-12: 14 FTEAdmin · 2026-01: 14 FTEAdmin · 2026-02: 14 FTEAdmin · 2026-03: 14 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good75.1%
Phone easy25.8%
Website easy45.7%
100.0% coverage

Prescribing volume

1.3

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.