GP Practice

Welbourne Gp Surgery, Welbourne H C

F85628

Compare to

Registered patients

9,879

NHS Digital list size

Items per patient

0.94

prescribing volume

GPPS overall good

54.8%

patient experience

Limited classification in NHS Digital return

639 appointments were recorded for August 2025 without an appointment mode (Face-to-Face / Phone / Video) or a wait-time band — every record falls into "Unknown" at source. The mode-mix, wait-distribution and same-day cards therefore cannot be displayed for this month.

This is a clinical-system template configuration at the practice (common with older TPP / EMIS setups that don't map appointment categories into the NHS Digital extract). The total volume above is accurate; only the breakdowns are unavailable.

Access KPIs · August 2025

Appts per 1K patients

64.7

all bookings (incl. triage)

Patient contacts per 1K

0.0

F2F + phone + video only

Source: NHS Digital appointments dataset (latest published month).

vs National average

KPIThis practiceNational avgΔ
Face-to-face %0.0%58.4%-58.4%
Telephone %0.0%21.9%-21.9%
Appts per 1K64.7479.7-415.0
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080244973Same-day % · 2023-09: 56.9%Same-day % · 2023-10: 48.1%Same-day % · 2023-11: 57.8%Same-day % · 2023-12: 63.2%Same-day % · 2024-01: 64.4%Same-day % · 2024-02: 59.7%Same-day % · 2024-03: 60.7%Same-day % · 2024-04: 59.7%Same-day % · 2024-05: 56.0%F2F % · 2023-09: 37.8%F2F % · 2023-10: 50.1%F2F % · 2023-11: 41.9%F2F % · 2023-12: 37.2%F2F % · 2024-01: 34.7%F2F % · 2024-02: 37.5%F2F % · 2024-03: 39.3%F2F % · 2024-04: 38.7%F2F % · 2024-05: 39.2%F2F % · 2024-06: 0.0%F2F % · 2024-07: 0.0%F2F % · 2024-08: 0.0%F2F % · 2024-09: 0.0%F2F % · 2024-10: 0.0%F2F % · 2024-11: 0.0%F2F % · 2024-12: 0.0%F2F % · 2025-01: 0.0%F2F % · 2025-02: 0.0%F2F % · 2025-03: 0.0%F2F % · 2025-04: 0.0%F2F % · 2025-05: 0.0%F2F % · 2025-06: 0.0%F2F % · 2025-07: 0.0%F2F % · 2025-08: 0.0%Phone % · 2023-09: 62.2%Phone % · 2023-10: 49.6%Phone % · 2023-11: 58.1%Phone % · 2023-12: 62.7%Phone % · 2024-01: 65.2%Phone % · 2024-02: 62.2%Phone % · 2024-03: 60.5%Phone % · 2024-04: 61.3%Phone % · 2024-05: 59.8%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-10: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 1.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 8.7%Triage % · 2023-10: 9.2%Triage % · 2023-11: 7.6%Triage % · 2023-12: 11.2%Triage % · 2024-01: 9.0%Triage % · 2024-02: 8.2%Triage % · 2024-03: 5.4%Triage % · 2024-04: 2.2%Triage % · 2024-05: 3.5%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082527201,1871,6552023-09: 1,406 appointments2023-10: 1,519 appointments2023-11: 1,448 appointments2023-12: 1,267 appointments2024-01: 1,507 appointments2024-02: 1,494 appointments2024-03: 1,343 appointments2024-04: 1,313 appointments2024-05: 1,225 appointments2024-06: 446 appointments2024-07: 418 appointments2024-08: 388 appointments2024-09: 552 appointments2024-10: 719 appointments2024-11: 620 appointments2024-12: 675 appointments2025-01: 522 appointments2025-02: 668 appointments2025-03: 684 appointments2025-04: 611 appointments2025-05: 512 appointments2025-06: 645 appointments2025-07: 595 appointments2025-08: 639 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-0826731201682023-09: 142.3 appts per 1,000 patients2023-10: 153.8 appts per 1,000 patients2023-11: 146.6 appts per 1,000 patients2023-12: 128.3 appts per 1,000 patients2024-01: 152.5 appts per 1,000 patients2024-02: 151.2 appts per 1,000 patients2024-03: 135.9 appts per 1,000 patients2024-04: 132.9 appts per 1,000 patients2024-05: 124 appts per 1,000 patients2024-06: 45.1 appts per 1,000 patients2024-07: 42.3 appts per 1,000 patients2024-08: 39.3 appts per 1,000 patients2024-09: 55.9 appts per 1,000 patients2024-10: 72.8 appts per 1,000 patients2024-11: 62.8 appts per 1,000 patients2024-12: 68.3 appts per 1,000 patients2025-01: 52.8 appts per 1,000 patients2025-02: 67.6 appts per 1,000 patients2025-03: 69.2 appts per 1,000 patients2025-04: 61.8 appts per 1,000 patients2025-05: 51.8 appts per 1,000 patients2025-06: 65.3 appts per 1,000 patients2025-07: 60.2 appts per 1,000 patients2025-08: 64.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 9 months

0%25%50%75%100%September 2023 · Same day: 56.9%September 2023 · 1 day: 8.4%September 2023 · 2–7 days: 19.3%September 2023 · 8–14 days: 9.6%September 2023 · 15–21 days: 4.6%September 2023 · 22–28 days: 1.1%September 2023 · > 28 days: 0.1%October 2023 · Same day: 48.1%October 2023 · 1 day: 7.9%October 2023 · 2–7 days: 11.2%October 2023 · 8–14 days: 16.7%October 2023 · 15–21 days: 8.9%October 2023 · 22–28 days: 5.7%October 2023 · > 28 days: 1.6%November 2023 · Same day: 57.8%November 2023 · 1 day: 8.6%November 2023 · 2–7 days: 15.4%November 2023 · 8–14 days: 10.1%November 2023 · 15–21 days: 4.4%November 2023 · 22–28 days: 1.5%November 2023 · > 28 days: 2.2%December 2023 · Same day: 63.2%December 2023 · 1 day: 5.9%December 2023 · 2–7 days: 19.5%December 2023 · 8–14 days: 7.3%December 2023 · 15–21 days: 2.4%December 2023 · 22–28 days: 1.0%December 2023 · > 28 days: 0.6%January 2024 · Same day: 64.4%January 2024 · 1 day: 9.0%January 2024 · 2–7 days: 17.8%January 2024 · 8–14 days: 5.8%January 2024 · 15–21 days: 1.5%January 2024 · 22–28 days: 0.9%January 2024 · > 28 days: 0.7%February 2024 · Same day: 59.7%February 2024 · 1 day: 7.5%February 2024 · 2–7 days: 19.8%February 2024 · 8–14 days: 7.5%February 2024 · 15–21 days: 4.2%February 2024 · 22–28 days: 1.2%February 2024 · > 28 days: 0.1%March 2024 · Same day: 60.7%March 2024 · 1 day: 5.8%March 2024 · 2–7 days: 16.9%March 2024 · 8–14 days: 10.2%March 2024 · 15–21 days: 5.4%March 2024 · 22–28 days: 0.3%March 2024 · > 28 days: 0.7%April 2024 · Same day: 59.7%April 2024 · 1 day: 8.8%April 2024 · 2–7 days: 15.8%April 2024 · 8–14 days: 10.4%April 2024 · 15–21 days: 3.6%April 2024 · 22–28 days: 1.3%April 2024 · > 28 days: 0.5%May 2024 · Same day: 56.0%May 2024 · 1 day: 7.2%May 2024 · 2–7 days: 16.1%May 2024 · 8–14 days: 11.8%May 2024 · 15–21 days: 6.7%May 2024 · 22–28 days: 2.0%May 2024 · > 28 days: 0.2%Sep '23Nov '23Jan '24Mar '24May '24
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 9 months (max 24 on the public surface).

Demand pressure

LOWscore 0/100

No specific risk factors detected.

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.7%
Face-to-face %0%
Telephone %0%
Same-day %0%
Appts per 1K-0.6%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the number of appointments per thousand patients was 64.7, which is below the practice's trailing average. This represents a 0.6% decrease from the previous month.

Several significant shifts were observed in the data. The phone percentage dropped to 0% in June 2024, a 100% decrease from the previous month. Similarly, the video percentage and triage percentage both dropped to 0% in June 2024, each a 100% decrease. These changes suggest a potential shift in workflow or recording policy.

To investigate these changes, it would be prudent to review the practice's recording and workflow policies around June 2024. Specifically, understanding why phone, video, and triage percentages dropped to zero could provide valuable insights into operational changes or system updates.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 4 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2024-08
value 0 · avg 50.5 ± 22.9
f2fPct2024-08
value 0 · avg 32.6 ± 15.1
total2024-08
value 388 · avg 1221.3 ± 365.6
dnaRate2024-08
value 0 · avg 3.5 ± 1.7
triagePct2024-07
value 0 · avg 6.9 ± 3.2
phonePct2024-07
value 0 · avg 56.2 ± 17.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2024-06
1 → 0 (-100%)
phonePct2024-06
59.8 → 0 (-100%)
triagePct2024-06
3.5 → 0 (-100%)
dnaRate2024-06
4.4 → 0 (-100%)
triagePct2024-05
2.2 → 3.5 (+58.9%)
triagePct2024-04
5.4 → 2.2 (-59.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2018-07-18 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2018-07-18.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Patient experience (GPPS)

Overall good54.8%
Phone easy48.8%
Website easy23.2%
100.0% coverage

Prescribing volume

0.94

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 8/4/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.