GP Practice

Cheshire Road Surgery

F85640

Compare to

Registered patients

6,502

NHS Digital list size

GP FTE

2.4

NHS Digital workforce

Patients per GP FTE

2,709

Items per patient

1.11

prescribing volume

GPPS overall good

91.3%

patient experience

Access KPIs · August 2025

Same-day %

37.4%

Month: August 2025

Appts per 1K patients

308

all bookings (incl. triage)

Patient contacts per 1K

307

F2F + phone + video only

28+ day backlog

2.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face35.0%
Telephone55.1%
Video / online9.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %37.4%43.0%-5.6%
Face-to-face %35.0%58.4%-23.4%
Telephone %55.1%21.9%+33.2%
Appts per 1K307.6479.7-172.1
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080326496Same-day % · 2023-09: 38.0%Same-day % · 2023-10: 40.0%Same-day % · 2023-11: 38.9%Same-day % · 2023-12: 42.2%Same-day % · 2024-01: 43.9%Same-day % · 2024-02: 38.3%Same-day % · 2024-03: 38.3%Same-day % · 2024-04: 40.7%Same-day % · 2024-05: 35.2%Same-day % · 2024-06: 35.3%Same-day % · 2024-07: 37.1%Same-day % · 2024-08: 37.1%Same-day % · 2024-09: 40.6%Same-day % · 2024-10: 32.8%Same-day % · 2024-11: 37.0%Same-day % · 2024-12: 39.8%Same-day % · 2025-01: 36.4%Same-day % · 2025-02: 34.0%Same-day % · 2025-03: 35.6%Same-day % · 2025-04: 36.7%Same-day % · 2025-05: 35.4%Same-day % · 2025-06: 38.0%Same-day % · 2025-07: 35.0%Same-day % · 2025-08: 37.4%F2F % · 2023-09: 85.8%F2F % · 2023-10: 85.8%F2F % · 2023-11: 83.9%F2F % · 2023-12: 82.2%F2F % · 2024-01: 83.0%F2F % · 2024-02: 81.9%F2F % · 2024-03: 82.3%F2F % · 2024-04: 82.1%F2F % · 2024-05: 81.6%F2F % · 2024-06: 81.1%F2F % · 2024-07: 80.7%F2F % · 2024-08: 82.1%F2F % · 2024-09: 45.5%F2F % · 2024-10: 45.1%F2F % · 2024-11: 36.6%F2F % · 2024-12: 38.9%F2F % · 2025-01: 36.6%F2F % · 2025-02: 39.0%F2F % · 2025-03: 34.7%F2F % · 2025-04: 35.2%F2F % · 2025-05: 38.4%F2F % · 2025-06: 33.4%F2F % · 2025-07: 32.2%F2F % · 2025-08: 35.0%Phone % · 2023-09: 12.7%Phone % · 2023-10: 13.5%Phone % · 2023-11: 15.2%Phone % · 2023-12: 17.4%Phone % · 2024-01: 16.5%Phone % · 2024-02: 17.7%Phone % · 2024-03: 17.5%Phone % · 2024-04: 17.8%Phone % · 2024-05: 17.9%Phone % · 2024-06: 18.9%Phone % · 2024-07: 19.3%Phone % · 2024-08: 17.9%Phone % · 2024-09: 49.0%Phone % · 2024-10: 47.9%Phone % · 2024-11: 54.5%Phone % · 2024-12: 53.6%Phone % · 2025-01: 53.9%Phone % · 2025-02: 53.1%Phone % · 2025-03: 56.9%Phone % · 2025-04: 55.8%Phone % · 2025-05: 54.7%Phone % · 2025-06: 59.0%Phone % · 2025-07: 60.1%Phone % · 2025-08: 55.1%Video % · 2023-09: 1.5%Video % · 2023-10: 0.7%Video % · 2023-11: 0.9%Video % · 2023-12: 0.3%Video % · 2024-01: 0.5%Video % · 2024-02: 0.4%Video % · 2024-03: 0.3%Video % · 2024-04: 0.0%Video % · 2024-05: 0.5%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 5.3%Video % · 2024-10: 6.3%Video % · 2024-11: 8.6%Video % · 2024-12: 7.2%Video % · 2025-01: 8.9%Video % · 2025-02: 7.8%Video % · 2025-03: 8.1%Video % · 2025-04: 8.9%Video % · 2025-05: 6.6%Video % · 2025-06: 7.3%Video % · 2025-07: 7.5%Video % · 2025-08: 9.8%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-081,8852,1922,4982,8052023-09: 2,550 appointments2023-10: 2,567 appointments2023-11: 2,596 appointments2023-12: 2,287 appointments2024-01: 2,589 appointments2024-02: 2,401 appointments2024-03: 2,221 appointments2024-04: 2,141 appointments2024-05: 2,298 appointments2024-06: 2,274 appointments2024-07: 2,347 appointments2024-08: 1,974 appointments2024-09: 2,168 appointments2024-10: 2,716 appointments2024-11: 2,188 appointments2024-12: 2,120 appointments2025-01: 2,591 appointments2025-02: 2,374 appointments2025-03: 2,299 appointments2025-04: 2,307 appointments2025-05: 2,073 appointments2025-06: 2,270 appointments2025-07: 2,532 appointments2025-08: 2,000 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082903373844312023-09: 392.2 appts per 1,000 patients2023-10: 394.8 appts per 1,000 patients2023-11: 399.3 appts per 1,000 patients2023-12: 351.7 appts per 1,000 patients2024-01: 398.2 appts per 1,000 patients2024-02: 369.3 appts per 1,000 patients2024-03: 341.6 appts per 1,000 patients2024-04: 329.3 appts per 1,000 patients2024-05: 353.4 appts per 1,000 patients2024-06: 349.7 appts per 1,000 patients2024-07: 361 appts per 1,000 patients2024-08: 303.6 appts per 1,000 patients2024-09: 333.4 appts per 1,000 patients2024-10: 417.7 appts per 1,000 patients2024-11: 336.5 appts per 1,000 patients2024-12: 326.1 appts per 1,000 patients2025-01: 398.5 appts per 1,000 patients2025-02: 365.1 appts per 1,000 patients2025-03: 353.6 appts per 1,000 patients2025-04: 354.8 appts per 1,000 patients2025-05: 318.8 appts per 1,000 patients2025-06: 349.1 appts per 1,000 patients2025-07: 389.4 appts per 1,000 patients2025-08: 307.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 38.0%September 2023 · 1 day: 6.9%September 2023 · 2–7 days: 18.2%September 2023 · 8–14 days: 20.1%September 2023 · 15–21 days: 12.5%September 2023 · 22–28 days: 2.3%September 2023 · > 28 days: 2.0%October 2023 · Same day: 40.0%October 2023 · 1 day: 6.9%October 2023 · 2–7 days: 19.9%October 2023 · 8–14 days: 14.2%October 2023 · 15–21 days: 14.4%October 2023 · 22–28 days: 2.9%October 2023 · > 28 days: 1.8%November 2023 · Same day: 38.9%November 2023 · 1 day: 8.7%November 2023 · 2–7 days: 21.8%November 2023 · 8–14 days: 10.1%November 2023 · 15–21 days: 14.2%November 2023 · 22–28 days: 4.8%November 2023 · > 28 days: 1.7%December 2023 · Same day: 42.2%December 2023 · 1 day: 9.1%December 2023 · 2–7 days: 17.4%December 2023 · 8–14 days: 15.3%December 2023 · 15–21 days: 11.5%December 2023 · 22–28 days: 2.7%December 2023 · > 28 days: 1.7%January 2024 · Same day: 43.9%January 2024 · 1 day: 7.3%January 2024 · 2–7 days: 19.0%January 2024 · 8–14 days: 12.4%January 2024 · 15–21 days: 11.7%January 2024 · 22–28 days: 3.3%January 2024 · > 28 days: 2.5%February 2024 · Same day: 38.3%February 2024 · 1 day: 7.3%February 2024 · 2–7 days: 22.5%February 2024 · 8–14 days: 13.9%February 2024 · 15–21 days: 14.2%February 2024 · 22–28 days: 1.9%February 2024 · > 28 days: 1.9%March 2024 · Same day: 38.3%March 2024 · 1 day: 3.6%March 2024 · 2–7 days: 23.5%March 2024 · 8–14 days: 15.8%March 2024 · 15–21 days: 15.1%March 2024 · 22–28 days: 2.0%March 2024 · > 28 days: 1.8%April 2024 · Same day: 40.7%April 2024 · 1 day: 5.5%April 2024 · 2–7 days: 19.2%April 2024 · 8–14 days: 8.7%April 2024 · 15–21 days: 6.1%April 2024 · 22–28 days: 15.3%April 2024 · > 28 days: 4.5%May 2024 · Same day: 35.2%May 2024 · 1 day: 5.4%May 2024 · 2–7 days: 20.4%May 2024 · 8–14 days: 10.4%May 2024 · 15–21 days: 9.9%May 2024 · 22–28 days: 14.1%May 2024 · > 28 days: 4.6%June 2024 · Same day: 35.3%June 2024 · 1 day: 7.7%June 2024 · 2–7 days: 22.7%June 2024 · 8–14 days: 11.0%June 2024 · 15–21 days: 9.0%June 2024 · 22–28 days: 11.5%June 2024 · > 28 days: 2.8%July 2024 · Same day: 37.1%July 2024 · 1 day: 8.1%July 2024 · 2–7 days: 21.6%July 2024 · 8–14 days: 19.5%July 2024 · 15–21 days: 10.0%July 2024 · 22–28 days: 2.1%July 2024 · > 28 days: 1.6%August 2024 · Same day: 37.1%August 2024 · 1 day: 8.1%August 2024 · 2–7 days: 23.8%August 2024 · 8–14 days: 14.6%August 2024 · 15–21 days: 10.9%August 2024 · 22–28 days: 3.7%August 2024 · > 28 days: 1.9%September 2024 · Same day: 40.6%September 2024 · 1 day: 7.2%September 2024 · 2–7 days: 19.7%September 2024 · 8–14 days: 11.7%September 2024 · 15–21 days: 12.9%September 2024 · 22–28 days: 5.7%September 2024 · > 28 days: 2.1%October 2024 · Same day: 32.8%October 2024 · 1 day: 5.7%October 2024 · 2–7 days: 20.5%October 2024 · 8–14 days: 15.8%October 2024 · 15–21 days: 18.0%October 2024 · 22–28 days: 6.0%October 2024 · > 28 days: 1.1%November 2024 · Same day: 37.0%November 2024 · 1 day: 5.1%November 2024 · 2–7 days: 18.9%November 2024 · 8–14 days: 14.8%November 2024 · 15–21 days: 10.2%November 2024 · 22–28 days: 12.0%November 2024 · > 28 days: 2.0%December 2024 · Same day: 39.8%December 2024 · 1 day: 5.7%December 2024 · 2–7 days: 18.7%December 2024 · 8–14 days: 11.7%December 2024 · 15–21 days: 7.5%December 2024 · 22–28 days: 12.8%December 2024 · > 28 days: 3.8%January 2025 · Same day: 36.4%January 2025 · 1 day: 6.7%January 2025 · 2–7 days: 17.1%January 2025 · 8–14 days: 14.6%January 2025 · 15–21 days: 14.9%January 2025 · 22–28 days: 6.9%January 2025 · > 28 days: 3.4%February 2025 · Same day: 34.0%February 2025 · 1 day: 4.8%February 2025 · 2–7 days: 18.1%February 2025 · 8–14 days: 18.2%February 2025 · 15–21 days: 14.8%February 2025 · 22–28 days: 8.7%February 2025 · > 28 days: 1.4%March 2025 · Same day: 35.6%March 2025 · 1 day: 6.5%March 2025 · 2–7 days: 17.5%March 2025 · 8–14 days: 13.5%March 2025 · 15–21 days: 11.7%March 2025 · 22–28 days: 12.4%March 2025 · > 28 days: 2.8%April 2025 · Same day: 36.7%April 2025 · 1 day: 6.4%April 2025 · 2–7 days: 18.8%April 2025 · 8–14 days: 11.1%April 2025 · 15–21 days: 10.8%April 2025 · 22–28 days: 13.0%April 2025 · > 28 days: 3.3%May 2025 · Same day: 35.4%May 2025 · 1 day: 5.9%May 2025 · 2–7 days: 18.7%May 2025 · 8–14 days: 13.7%May 2025 · 15–21 days: 6.6%May 2025 · 22–28 days: 14.7%May 2025 · > 28 days: 5.1%June 2025 · Same day: 38.0%June 2025 · 1 day: 6.0%June 2025 · 2–7 days: 19.2%June 2025 · 8–14 days: 14.0%June 2025 · 15–21 days: 7.2%June 2025 · 22–28 days: 11.6%June 2025 · > 28 days: 4.0%July 2025 · Same day: 35.0%July 2025 · 1 day: 8.9%July 2025 · 2–7 days: 25.0%July 2025 · 8–14 days: 12.7%July 2025 · 15–21 days: 9.0%July 2025 · 22–28 days: 6.9%July 2025 · > 28 days: 2.4%August 2025 · Same day: 37.4%August 2025 · 1 day: 8.7%August 2025 · 2–7 days: 20.8%August 2025 · 8–14 days: 18.0%August 2025 · 15–21 days: 9.9%August 2025 · 22–28 days: 3.1%August 2025 · > 28 days: 2.3%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 48/100
  • Moderate demand
  • Elevated DNA rate (6.1%)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.8%
Face-to-face %-1%
Telephone %+0.4%
Same-day %+0.5%
Appts per 1K-0.8%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate has risen to 6.1%, which is higher than the practice's trailing average of 5.7%. This increase is notable and may require attention to understand the underlying causes.

Several trends are worth noting. Firstly, the video appointment percentage has increased by 30.7% from 7.5% to 9.8%. Secondly, the phone appointment percentage has risen by 173.7% from 17.9% to 49%. These shifts could indicate a change in patient preferences or operational adjustments.

To investigate these trends, review the video and phone appointment data to confirm the changes and assess any associated impacts. Additionally, examine the DNA rate to identify potential reasons for the increase and consider strategies to mitigate it.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

dnaRate2025-05
value 5.3 · avg 6.2 ± 0.4
phonePct2024-11
value 54.5 · avg 22.8 ± 11.5
f2fPct2024-11
value 36.6 · avg 76 ± 13.7
sameDayPct2024-10
value 32.8 · avg 39 ± 2.5
phonePct2024-10
value 47.9 · avg 19.9 ± 8.9
f2fPct2024-10
value 45.1 · avg 79.4 ± 10.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
7.5 → 9.8 (+30.7%)
videoPct2024-11
6.3 → 8.6 (+36.5%)
phonePct2024-09
17.9 → 49 (+173.7%)
videoPct2024-06
0.5 → 0 (-100%)
videoPct2024-04
0.3 → 0 (-100%)
dnaRate2024-02
3.8 → 5.2 (+36.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

2.4

Nurse FTE

0.8

Direct Patient Care FTE

1.91

Admin FTE

6.45

1 practices reporting · 100.0% coverage

Staff group mix

GP2.4 FTE · 21%
Nurse0.8 FTE · 7%
Direct Patient Care1.9 FTE · 17%
Admin6.5 FTE · 56%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP2.40 FTE · 5 headcount
Partner0.80 FTE (33%) · 1 hc
Salaried1.60 FTE (67%) · 4 hc
Nurses0.80 FTE · 1 headcount
Practice Nurse0.80 FTE (100%) · 1 hc
Admin / Non-clinical6.46 FTE · 9 headcount
Management1.47 FTE (23%) · 2 hc
Reception / Admin4.99 FTE (77%) · 7 hc
Direct Patient Care1.91 FTE · 2 headcount
Pharmacist1.00 FTE (52%) · 1 hc
HCA / Nursing Assistant0.91 FTE (48%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030257GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 6 FTEAdmin · 2024-04: 6 FTEAdmin · 2024-05: 6 FTEAdmin · 2024-06: 6 FTEAdmin · 2024-07: 6 FTEAdmin · 2024-08: 6 FTEAdmin · 2024-09: 6 FTEAdmin · 2024-10: 6 FTEAdmin · 2024-11: 6 FTEAdmin · 2024-12: 6 FTEAdmin · 2025-01: 6 FTEAdmin · 2025-02: 6 FTEAdmin · 2025-03: 6 FTEAdmin · 2025-04: 6 FTEAdmin · 2025-05: 6 FTEAdmin · 2025-06: 6 FTEAdmin · 2025-07: 6 FTEAdmin · 2025-08: 6 FTEAdmin · 2025-09: 6 FTEAdmin · 2025-10: 6 FTEAdmin · 2025-11: 6 FTEAdmin · 2025-12: 6 FTEAdmin · 2026-01: 6 FTEAdmin · 2026-02: 6 FTEAdmin · 2026-03: 6 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good91.3%
Phone easy44.7%
Website easy83.5%
100.0% coverage

Prescribing volume

1.11

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.