GP Practice

Morecambe Surgery

F85650

Compare to

Registered patients

6,003

NHS Digital list size

GP FTE

1.92

NHS Digital workforce

Patients per GP FTE

3,127

Items per patient

1.41

prescribing volume

GPPS overall good

70.3%

patient experience

Access KPIs · August 2025

Same-day %

43.4%

Month: August 2025

Appts per 1K patients

424

all bookings (incl. triage)

Patient contacts per 1K

424

F2F + phone + video only

28+ day backlog

0.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face43.0%
Telephone22.7%
Video / online34.3%
Triage39.0%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %43.4%43.0%+0.4%
Face-to-face %43.0%58.4%-15.4%
Telephone %22.7%21.9%+0.8%
Appts per 1K424.0479.7-55.7
Triage %39.0%8.7%+30.3%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080204060Same-day % · 2023-09: 42.4%Same-day % · 2023-10: 43.7%Same-day % · 2023-11: 43.6%Same-day % · 2023-12: 51.5%Same-day % · 2024-01: 46.6%Same-day % · 2024-02: 44.8%Same-day % · 2024-03: 41.0%Same-day % · 2024-04: 42.3%Same-day % · 2024-05: 40.0%Same-day % · 2024-06: 45.8%Same-day % · 2024-07: 42.5%Same-day % · 2024-08: 49.5%Same-day % · 2024-09: 53.2%Same-day % · 2024-10: 38.2%Same-day % · 2024-11: 38.8%Same-day % · 2024-12: 40.2%Same-day % · 2025-01: 42.4%Same-day % · 2025-02: 38.4%Same-day % · 2025-03: 36.5%Same-day % · 2025-04: 41.8%Same-day % · 2025-05: 37.2%Same-day % · 2025-06: 37.4%Same-day % · 2025-07: 39.6%Same-day % · 2025-08: 43.4%F2F % · 2023-09: 40.6%F2F % · 2023-10: 40.2%F2F % · 2023-11: 38.5%F2F % · 2023-12: 37.3%F2F % · 2024-01: 38.0%F2F % · 2024-02: 40.8%F2F % · 2024-03: 39.3%F2F % · 2024-04: 38.6%F2F % · 2024-05: 35.7%F2F % · 2024-06: 37.1%F2F % · 2024-07: 37.5%F2F % · 2024-08: 33.0%F2F % · 2024-09: 36.1%F2F % · 2024-10: 47.4%F2F % · 2024-11: 39.2%F2F % · 2024-12: 40.4%F2F % · 2025-01: 37.2%F2F % · 2025-02: 40.7%F2F % · 2025-03: 42.4%F2F % · 2025-04: 42.3%F2F % · 2025-05: 40.6%F2F % · 2025-06: 41.5%F2F % · 2025-07: 43.5%F2F % · 2025-08: 43.0%Phone % · 2023-09: 26.6%Phone % · 2023-10: 26.8%Phone % · 2023-11: 29.5%Phone % · 2023-12: 35.3%Phone % · 2024-01: 29.9%Phone % · 2024-02: 27.9%Phone % · 2024-03: 28.3%Phone % · 2024-04: 26.0%Phone % · 2024-05: 29.9%Phone % · 2024-06: 26.9%Phone % · 2024-07: 30.2%Phone % · 2024-08: 33.1%Phone % · 2024-09: 27.2%Phone % · 2024-10: 23.1%Phone % · 2024-11: 23.8%Phone % · 2024-12: 26.2%Phone % · 2025-01: 26.6%Phone % · 2025-02: 24.5%Phone % · 2025-03: 22.7%Phone % · 2025-04: 23.5%Phone % · 2025-05: 25.8%Phone % · 2025-06: 20.8%Phone % · 2025-07: 20.8%Phone % · 2025-08: 22.7%Video % · 2023-09: 32.7%Video % · 2023-10: 33.0%Video % · 2023-11: 32.0%Video % · 2023-12: 27.3%Video % · 2024-01: 32.0%Video % · 2024-02: 31.2%Video % · 2024-03: 32.4%Video % · 2024-04: 35.4%Video % · 2024-05: 34.4%Video % · 2024-06: 36.0%Video % · 2024-07: 32.4%Video % · 2024-08: 33.8%Video % · 2024-09: 36.7%Video % · 2024-10: 29.4%Video % · 2024-11: 36.9%Video % · 2024-12: 33.4%Video % · 2025-01: 36.1%Video % · 2025-02: 34.8%Video % · 2025-03: 34.9%Video % · 2025-04: 34.2%Video % · 2025-05: 33.6%Video % · 2025-06: 37.6%Video % · 2025-07: 35.7%Video % · 2025-08: 34.3%Triage % · 2023-09: 34.6%Triage % · 2023-10: 36.7%Triage % · 2023-11: 32.0%Triage % · 2023-12: 36.9%Triage % · 2024-01: 35.8%Triage % · 2024-02: 34.4%Triage % · 2024-03: 37.0%Triage % · 2024-04: 41.2%Triage % · 2024-05: 38.6%Triage % · 2024-06: 38.7%Triage % · 2024-07: 10.5%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.1%Triage % · 2024-12: 0.0%Triage % · 2025-01: 3.9%Triage % · 2025-02: 39.7%Triage % · 2025-03: 39.0%Triage % · 2025-04: 38.9%Triage % · 2025-05: 40.5%Triage % · 2025-06: 41.7%Triage % · 2025-07: 39.7%Triage % · 2025-08: 39.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,3672,9813,5954,2092023-09: 2,911 appointments2023-10: 3,130 appointments2023-11: 3,145 appointments2023-12: 2,740 appointments2024-01: 3,255 appointments2024-02: 3,113 appointments2024-03: 2,856 appointments2024-04: 2,832 appointments2024-05: 2,992 appointments2024-06: 2,928 appointments2024-07: 3,183 appointments2024-08: 2,578 appointments2024-09: 3,041 appointments2024-10: 4,031 appointments2024-11: 2,729 appointments2024-12: 3,033 appointments2025-01: 3,383 appointments2025-02: 3,097 appointments2025-03: 3,420 appointments2025-04: 2,925 appointments2025-05: 2,846 appointments2025-06: 2,880 appointments2025-07: 2,784 appointments2025-08: 2,545 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-083944975997012023-09: 484.9 appts per 1,000 patients2023-10: 521.4 appts per 1,000 patients2023-11: 523.9 appts per 1,000 patients2023-12: 456.4 appts per 1,000 patients2024-01: 542.2 appts per 1,000 patients2024-02: 518.6 appts per 1,000 patients2024-03: 475.8 appts per 1,000 patients2024-04: 471.8 appts per 1,000 patients2024-05: 498.4 appts per 1,000 patients2024-06: 487.8 appts per 1,000 patients2024-07: 530.2 appts per 1,000 patients2024-08: 429.5 appts per 1,000 patients2024-09: 506.6 appts per 1,000 patients2024-10: 671.5 appts per 1,000 patients2024-11: 454.6 appts per 1,000 patients2024-12: 505.2 appts per 1,000 patients2025-01: 563.6 appts per 1,000 patients2025-02: 515.9 appts per 1,000 patients2025-03: 569.7 appts per 1,000 patients2025-04: 487.3 appts per 1,000 patients2025-05: 474.1 appts per 1,000 patients2025-06: 479.8 appts per 1,000 patients2025-07: 463.8 appts per 1,000 patients2025-08: 424 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 42.4%September 2023 · 1 day: 24.5%September 2023 · 2–7 days: 23.0%September 2023 · 8–14 days: 6.2%September 2023 · 15–21 days: 2.4%September 2023 · 22–28 days: 0.7%September 2023 · > 28 days: 0.8%October 2023 · Same day: 43.7%October 2023 · 1 day: 20.0%October 2023 · 2–7 days: 26.3%October 2023 · 8–14 days: 5.3%October 2023 · 15–21 days: 3.7%October 2023 · 22–28 days: 0.9%October 2023 · > 28 days: 0.1%November 2023 · Same day: 43.6%November 2023 · 1 day: 21.6%November 2023 · 2–7 days: 24.0%November 2023 · 8–14 days: 8.4%November 2023 · 15–21 days: 2.2%November 2023 · 22–28 days: 0.3%November 2023 · > 28 days: 0.1%December 2023 · Same day: 51.5%December 2023 · 1 day: 16.6%December 2023 · 2–7 days: 18.1%December 2023 · 8–14 days: 8.1%December 2023 · 15–21 days: 4.6%December 2023 · 22–28 days: 0.9%January 2024 · Same day: 46.6%January 2024 · 1 day: 22.3%January 2024 · 2–7 days: 20.7%January 2024 · 8–14 days: 5.9%January 2024 · 15–21 days: 3.1%January 2024 · 22–28 days: 1.4%February 2024 · Same day: 44.8%February 2024 · 1 day: 22.3%February 2024 · 2–7 days: 20.4%February 2024 · 8–14 days: 7.0%February 2024 · 15–21 days: 4.9%February 2024 · 22–28 days: 0.8%March 2024 · Same day: 41.0%March 2024 · 1 day: 25.0%March 2024 · 2–7 days: 21.4%March 2024 · 8–14 days: 8.8%March 2024 · 15–21 days: 3.2%March 2024 · 22–28 days: 0.6%March 2024 · > 28 days: 0.1%April 2024 · Same day: 42.3%April 2024 · 1 day: 23.5%April 2024 · 2–7 days: 18.4%April 2024 · 8–14 days: 11.1%April 2024 · 15–21 days: 4.0%April 2024 · 22–28 days: 0.7%May 2024 · Same day: 40.0%May 2024 · 1 day: 26.8%May 2024 · 2–7 days: 20.5%May 2024 · 8–14 days: 7.3%May 2024 · 15–21 days: 4.1%May 2024 · 22–28 days: 0.5%May 2024 · > 28 days: 0.7%June 2024 · Same day: 45.8%June 2024 · 1 day: 23.5%June 2024 · 2–7 days: 17.0%June 2024 · 8–14 days: 7.3%June 2024 · 15–21 days: 4.2%June 2024 · 22–28 days: 1.9%June 2024 · > 28 days: 0.2%July 2024 · Same day: 42.5%July 2024 · 1 day: 26.8%July 2024 · 2–7 days: 20.0%July 2024 · 8–14 days: 5.3%July 2024 · 15–21 days: 3.2%July 2024 · 22–28 days: 1.3%July 2024 · > 28 days: 0.9%August 2024 · Same day: 49.5%August 2024 · 1 day: 26.1%August 2024 · 2–7 days: 16.3%August 2024 · 8–14 days: 4.8%August 2024 · 15–21 days: 2.3%August 2024 · 22–28 days: 1.0%September 2024 · Same day: 53.2%September 2024 · 1 day: 23.7%September 2024 · 2–7 days: 17.1%September 2024 · 8–14 days: 4.6%September 2024 · 15–21 days: 0.9%September 2024 · 22–28 days: 0.5%October 2024 · Same day: 38.2%October 2024 · 1 day: 26.5%October 2024 · 2–7 days: 21.5%October 2024 · 8–14 days: 9.8%October 2024 · 15–21 days: 3.4%October 2024 · 22–28 days: 0.4%October 2024 · > 28 days: 0.1%November 2024 · Same day: 38.8%November 2024 · 1 day: 31.0%November 2024 · 2–7 days: 18.6%November 2024 · 8–14 days: 6.5%November 2024 · 15–21 days: 3.0%November 2024 · 22–28 days: 1.8%November 2024 · > 28 days: 0.1%December 2024 · Same day: 40.2%December 2024 · 1 day: 27.9%December 2024 · 2–7 days: 18.6%December 2024 · 8–14 days: 9.0%December 2024 · 15–21 days: 2.8%December 2024 · 22–28 days: 1.3%December 2024 · > 28 days: 0.1%January 2025 · Same day: 42.4%January 2025 · 1 day: 30.7%January 2025 · 2–7 days: 18.5%January 2025 · 8–14 days: 4.7%January 2025 · 15–21 days: 2.6%January 2025 · 22–28 days: 0.8%January 2025 · > 28 days: 0.3%February 2025 · Same day: 38.4%February 2025 · 1 day: 29.5%February 2025 · 2–7 days: 20.6%February 2025 · 8–14 days: 6.6%February 2025 · 15–21 days: 2.8%February 2025 · 22–28 days: 1.6%February 2025 · > 28 days: 0.4%March 2025 · Same day: 36.5%March 2025 · 1 day: 26.7%March 2025 · 2–7 days: 26.6%March 2025 · 8–14 days: 6.5%March 2025 · 15–21 days: 2.4%March 2025 · 22–28 days: 1.0%March 2025 · > 28 days: 0.2%April 2025 · Same day: 41.8%April 2025 · 1 day: 28.9%April 2025 · 2–7 days: 19.5%April 2025 · 8–14 days: 5.2%April 2025 · 15–21 days: 2.6%April 2025 · 22–28 days: 1.8%April 2025 · > 28 days: 0.2%May 2025 · Same day: 37.2%May 2025 · 1 day: 31.0%May 2025 · 2–7 days: 20.7%May 2025 · 8–14 days: 7.2%May 2025 · 15–21 days: 2.5%May 2025 · 22–28 days: 1.4%June 2025 · Same day: 37.4%June 2025 · 1 day: 28.8%June 2025 · 2–7 days: 19.8%June 2025 · 8–14 days: 7.8%June 2025 · 15–21 days: 4.7%June 2025 · 22–28 days: 1.3%June 2025 · > 28 days: 0.2%July 2025 · Same day: 39.6%July 2025 · 1 day: 30.1%July 2025 · 2–7 days: 19.4%July 2025 · 8–14 days: 6.0%July 2025 · 15–21 days: 3.8%July 2025 · 22–28 days: 0.9%July 2025 · > 28 days: 0.1%August 2025 · Same day: 43.4%August 2025 · 1 day: 26.5%August 2025 · 2–7 days: 20.3%August 2025 · 8–14 days: 6.8%August 2025 · 15–21 days: 2.2%August 2025 · 22–28 days: 0.8%August 2025 · > 28 days: 0.1%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 41/100
  • High demand (>400 appts/1K)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-4.7%
Face-to-face %+0.5%
Telephone %-1.6%
Same-day %+2%
Appts per 1K-4.7%
Triage %+0.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Morecambe Surgery's face-to-face appointments percentage is 43, which is slightly below the practice's trailing average of 44.5. The total number of appointments per thousand patients has also decreased to 424, down from the trailing average of 443.

Several trends and shifts are worth noting. The percentage of same-day appointments has increased by 2% month-on-month, which may indicate a change in workflow or an increase in demand. The DNA rate has decreased by 7.2% month-on-month, which could suggest improved patient attendance or better appointment scheduling. The triage percentage has remained stable, with a slight increase of 0.2%.

To investigate these trends, the practice manager could review the scheduling practices for same-day appointments and the factors contributing to the decrease in DNA rates. Additionally, it may be useful to examine the triage process to understand why the percentage has remained stable despite the overall decrease in appointments.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2024-10
value 23.1 · avg 29.3 ± 2.6
f2fPct2024-10
value 47.4 · avg 37.7 ± 2
total2024-10
value 4031 · avg 2982.8 ± 193
triagePct2024-09
value 0 · avg 31.4 ± 12.1
sameDayPct2024-09
value 53.2 · avg 44.5 ± 3.3
triagePct2024-08
value 0 · avg 34.5 ± 7.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-02
3.9 → 39.7 (+911%)
triagePct2024-12
0.1 → 0 (-100%)
dnaRate2024-12
3.5 → 5.7 (+62.9%)
dnaRate2024-09
3.1 → 4.7 (+51.6%)
triagePct2024-08
10.5 → 0 (-100%)
dnaRate2024-08
4.8 → 3.1 (-35.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

1.92

Nurse FTE

0.88

Direct Patient Care FTE

2.57

Admin FTE

3.43

1 practices reporting · 100.0% coverage

Staff group mix

GP1.9 FTE · 22%
Nurse0.9 FTE · 10%
Direct Patient Care2.6 FTE · 29%
Admin3.4 FTE · 39%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.92 FTE · 3 headcount
Partner0.85 FTE (44%) · 1 hc
Salaried1.07 FTE (56%) · 2 hc
Nurses0.88 FTE · 1 headcount
Practice Nurse0.88 FTE (100%) · 1 hc
Admin / Non-clinical3.43 FTE · 5 headcount
Management1.00 FTE (29%) · 1 hc
Reception / Admin1.87 FTE (55%) · 3 hc
Other0.56 FTE (16%) · 1 hc
Direct Patient Care2.57 FTE · 4 headcount
Paramedic0.40 FTE (16%) · 1 hc
Physiotherapist1.00 FTE (39%) · 1 hc
Social Prescriber0.50 FTE (19%) · 1 hc
Other0.67 FTE (26%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-031234GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 3 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 3 FTEAdmin · 2024-04: 3 FTEAdmin · 2024-05: 3 FTEAdmin · 2024-06: 3 FTEAdmin · 2024-07: 3 FTEAdmin · 2024-08: 3 FTEAdmin · 2024-09: 3 FTEAdmin · 2024-10: 3 FTEAdmin · 2024-11: 3 FTEAdmin · 2024-12: 3 FTEAdmin · 2025-01: 3 FTEAdmin · 2025-02: 3 FTEAdmin · 2025-03: 3 FTEAdmin · 2025-04: 3 FTEAdmin · 2025-05: 3 FTEAdmin · 2025-06: 3 FTEAdmin · 2025-07: 3 FTEAdmin · 2025-08: 3 FTEAdmin · 2025-09: 3 FTEAdmin · 2025-10: 3 FTEAdmin · 2025-11: 3 FTEAdmin · 2025-12: 3 FTEAdmin · 2026-01: 3 FTEAdmin · 2026-02: 3 FTEAdmin · 2026-03: 3 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good70.3%
Phone easy40.7%
Website easy52.1%
100.0% coverage

Prescribing volume

1.41

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.