GP Practice

Seymour Medical Centre

F86006

Compare to

Registered patients

6,547

NHS Digital list size

GP FTE

1.76

NHS Digital workforce

Patients per GP FTE

3,720

Items per patient

1.11

prescribing volume

GPPS overall good

68.1%

patient experience

Access KPIs · August 2025

Same-day %

54.1%

Month: August 2025

Appts per 1K patients

347

all bookings (incl. triage)

Patient contacts per 1K

347

F2F + phone + video only

28+ day backlog

0.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face34.5%
Telephone61.3%
Video / online4.3%
Triage6.1%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %54.1%43.0%+11.1%
Face-to-face %34.5%58.4%-23.9%
Telephone %61.3%21.9%+39.4%
Appts per 1K347.3479.7-132.4
Triage %6.1%8.7%-2.6%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080275380Same-day % · 2023-08: 56.0%Same-day % · 2023-09: 45.6%Same-day % · 2023-10: 48.7%Same-day % · 2023-11: 49.4%Same-day % · 2023-12: 54.2%Same-day % · 2024-01: 48.0%Same-day % · 2024-02: 51.6%Same-day % · 2024-03: 52.1%Same-day % · 2024-04: 51.5%Same-day % · 2024-05: 50.6%Same-day % · 2024-06: 49.9%Same-day % · 2024-07: 49.3%Same-day % · 2024-08: 52.3%Same-day % · 2024-09: 48.4%Same-day % · 2024-11: 51.1%Same-day % · 2024-12: 55.1%Same-day % · 2025-01: 49.6%Same-day % · 2025-02: 47.6%Same-day % · 2025-03: 47.2%Same-day % · 2025-04: 47.7%Same-day % · 2025-05: 39.5%Same-day % · 2025-06: 47.7%Same-day % · 2025-07: 49.4%Same-day % · 2025-08: 54.1%F2F % · 2023-08: 30.0%F2F % · 2023-09: 35.2%F2F % · 2023-10: 28.4%F2F % · 2023-11: 30.2%F2F % · 2023-12: 32.3%F2F % · 2024-01: 32.6%F2F % · 2024-02: 32.4%F2F % · 2024-03: 31.9%F2F % · 2024-04: 31.8%F2F % · 2024-05: 31.9%F2F % · 2024-06: 30.0%F2F % · 2024-07: 32.5%F2F % · 2024-08: 35.1%F2F % · 2024-09: 36.8%F2F % · 2024-11: 36.5%F2F % · 2024-12: 34.9%F2F % · 2025-01: 34.5%F2F % · 2025-02: 33.6%F2F % · 2025-03: 32.4%F2F % · 2025-04: 32.4%F2F % · 2025-05: 34.5%F2F % · 2025-06: 34.1%F2F % · 2025-07: 33.1%F2F % · 2025-08: 34.5%Phone % · 2023-08: 70.0%Phone % · 2023-09: 64.8%Phone % · 2023-10: 71.6%Phone % · 2023-11: 69.8%Phone % · 2023-12: 67.7%Phone % · 2024-01: 67.4%Phone % · 2024-02: 67.6%Phone % · 2024-03: 68.1%Phone % · 2024-04: 68.2%Phone % · 2024-05: 68.1%Phone % · 2024-06: 70.0%Phone % · 2024-07: 67.5%Phone % · 2024-08: 64.9%Phone % · 2024-09: 63.2%Phone % · 2024-11: 63.4%Phone % · 2024-12: 63.9%Phone % · 2025-01: 64.6%Phone % · 2025-02: 65.5%Phone % · 2025-03: 65.3%Phone % · 2025-04: 65.5%Phone % · 2025-05: 65.2%Phone % · 2025-06: 65.0%Phone % · 2025-07: 61.7%Phone % · 2025-08: 61.3%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.1%Video % · 2024-12: 1.1%Video % · 2025-01: 0.9%Video % · 2025-02: 0.9%Video % · 2025-03: 2.3%Video % · 2025-04: 2.1%Video % · 2025-05: 0.2%Video % · 2025-06: 0.9%Video % · 2025-07: 5.1%Video % · 2025-08: 4.3%Triage % · 2023-08: 5.3%Triage % · 2023-09: 4.9%Triage % · 2023-10: 4.7%Triage % · 2023-11: 4.6%Triage % · 2023-12: 6.0%Triage % · 2024-01: 6.2%Triage % · 2024-02: 5.7%Triage % · 2024-03: 6.5%Triage % · 2024-04: 6.0%Triage % · 2024-05: 8.0%Triage % · 2024-06: 6.9%Triage % · 2024-07: 5.6%Triage % · 2024-08: 6.0%Triage % · 2024-09: 7.0%Triage % · 2024-11: 7.3%Triage % · 2024-12: 8.2%Triage % · 2025-01: 7.8%Triage % · 2025-02: 6.8%Triage % · 2025-03: 6.9%Triage % · 2025-04: 6.2%Triage % · 2025-05: 6.1%Triage % · 2025-06: 6.1%Triage % · 2025-07: 5.3%Triage % · 2025-08: 6.1%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-082,0322,2512,4712,6902023-08: 2,378 appointments2023-09: 2,489 appointments2023-10: 2,289 appointments2023-11: 2,416 appointments2023-12: 2,096 appointments2024-01: 2,451 appointments2024-02: 2,302 appointments2024-03: 2,257 appointments2024-04: 2,183 appointments2024-05: 2,161 appointments2024-06: 2,120 appointments2024-07: 2,626 appointments2024-08: 2,232 appointments2024-09: 2,391 appointments2024-11: 2,455 appointments2024-12: 2,390 appointments2025-01: 2,553 appointments2025-02: 2,307 appointments2025-03: 2,434 appointments2025-04: 2,353 appointments2025-05: 2,253 appointments2025-06: 2,461 appointments2025-07: 2,580 appointments2025-08: 2,274 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083103443774112023-08: 363.2 appts per 1,000 patients2023-09: 380.2 appts per 1,000 patients2023-10: 349.6 appts per 1,000 patients2023-11: 369 appts per 1,000 patients2023-12: 320.1 appts per 1,000 patients2024-01: 374.4 appts per 1,000 patients2024-02: 351.6 appts per 1,000 patients2024-03: 344.7 appts per 1,000 patients2024-04: 333.4 appts per 1,000 patients2024-05: 330.1 appts per 1,000 patients2024-06: 323.8 appts per 1,000 patients2024-07: 401.1 appts per 1,000 patients2024-08: 340.9 appts per 1,000 patients2024-09: 365.2 appts per 1,000 patients2024-11: 375 appts per 1,000 patients2024-12: 365.1 appts per 1,000 patients2025-01: 389.9 appts per 1,000 patients2025-02: 352.4 appts per 1,000 patients2025-03: 371.8 appts per 1,000 patients2025-04: 359.4 appts per 1,000 patients2025-05: 344.1 appts per 1,000 patients2025-06: 375.9 appts per 1,000 patients2025-07: 394.1 appts per 1,000 patients2025-08: 347.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 56.0%August 2023 · 1 day: 15.1%August 2023 · 2–7 days: 21.7%August 2023 · 8–14 days: 5.5%August 2023 · 15–21 days: 0.8%August 2023 · 22–28 days: 0.7%August 2023 · > 28 days: 0.2%September 2023 · Same day: 45.6%September 2023 · 1 day: 14.7%September 2023 · 2–7 days: 29.4%September 2023 · 8–14 days: 8.7%September 2023 · 15–21 days: 0.6%September 2023 · 22–28 days: 0.8%September 2023 · > 28 days: 0.2%October 2023 · Same day: 48.7%October 2023 · 1 day: 17.1%October 2023 · 2–7 days: 26.4%October 2023 · 8–14 days: 6.1%October 2023 · 15–21 days: 0.7%October 2023 · 22–28 days: 0.7%October 2023 · > 28 days: 0.2%November 2023 · Same day: 49.4%November 2023 · 1 day: 18.7%November 2023 · 2–7 days: 24.6%November 2023 · 8–14 days: 5.8%November 2023 · 15–21 days: 0.6%November 2023 · 22–28 days: 0.8%December 2023 · Same day: 54.2%December 2023 · 1 day: 14.4%December 2023 · 2–7 days: 23.6%December 2023 · 8–14 days: 6.1%December 2023 · 15–21 days: 0.8%December 2023 · 22–28 days: 0.8%December 2023 · > 28 days: 0.1%January 2024 · Same day: 48.0%January 2024 · 1 day: 20.1%January 2024 · 2–7 days: 27.2%January 2024 · 8–14 days: 3.3%January 2024 · 15–21 days: 0.6%January 2024 · 22–28 days: 0.7%January 2024 · > 28 days: 0.2%February 2024 · Same day: 51.6%February 2024 · 1 day: 18.1%February 2024 · 2–7 days: 22.2%February 2024 · 8–14 days: 6.3%February 2024 · 15–21 days: 1.0%February 2024 · 22–28 days: 0.7%February 2024 · > 28 days: 0.2%March 2024 · Same day: 52.1%March 2024 · 1 day: 17.4%March 2024 · 2–7 days: 22.6%March 2024 · 8–14 days: 5.6%March 2024 · 15–21 days: 1.7%March 2024 · 22–28 days: 0.5%March 2024 · > 28 days: 0.1%April 2024 · Same day: 51.5%April 2024 · 1 day: 21.0%April 2024 · 2–7 days: 20.7%April 2024 · 8–14 days: 4.9%April 2024 · 15–21 days: 1.0%April 2024 · 22–28 days: 0.5%April 2024 · > 28 days: 0.3%May 2024 · Same day: 50.6%May 2024 · 1 day: 21.1%May 2024 · 2–7 days: 21.5%May 2024 · 8–14 days: 4.5%May 2024 · 15–21 days: 1.1%May 2024 · 22–28 days: 1.0%May 2024 · > 28 days: 0.2%June 2024 · Same day: 49.9%June 2024 · 1 day: 20.3%June 2024 · 2–7 days: 22.0%June 2024 · 8–14 days: 6.3%June 2024 · 15–21 days: 0.9%June 2024 · 22–28 days: 0.5%July 2024 · Same day: 49.3%July 2024 · 1 day: 18.3%July 2024 · 2–7 days: 25.7%July 2024 · 8–14 days: 5.8%July 2024 · 15–21 days: 0.3%July 2024 · 22–28 days: 0.5%August 2024 · Same day: 52.3%August 2024 · 1 day: 15.9%August 2024 · 2–7 days: 26.0%August 2024 · 8–14 days: 4.3%August 2024 · 15–21 days: 0.9%August 2024 · 22–28 days: 0.5%September 2024 · Same day: 48.4%September 2024 · 1 day: 13.8%September 2024 · 2–7 days: 27.2%September 2024 · 8–14 days: 8.2%September 2024 · 15–21 days: 1.8%September 2024 · 22–28 days: 0.5%September 2024 · > 28 days: 0.1%November 2024 · Same day: 51.1%November 2024 · 1 day: 17.2%November 2024 · 2–7 days: 22.2%November 2024 · 8–14 days: 5.8%November 2024 · 15–21 days: 2.9%November 2024 · 22–28 days: 0.6%November 2024 · > 28 days: 0.2%December 2024 · Same day: 55.1%December 2024 · 1 day: 14.1%December 2024 · 2–7 days: 23.3%December 2024 · 8–14 days: 5.9%December 2024 · 15–21 days: 0.8%December 2024 · 22–28 days: 0.5%December 2024 · > 28 days: 0.1%January 2025 · Same day: 49.6%January 2025 · 1 day: 18.2%January 2025 · 2–7 days: 24.9%January 2025 · 8–14 days: 5.6%January 2025 · 15–21 days: 1.1%January 2025 · 22–28 days: 0.5%January 2025 · > 28 days: 0.1%February 2025 · Same day: 47.6%February 2025 · 1 day: 21.0%February 2025 · 2–7 days: 24.0%February 2025 · 8–14 days: 4.7%February 2025 · 15–21 days: 2.1%February 2025 · 22–28 days: 0.4%February 2025 · > 28 days: 0.2%March 2025 · Same day: 47.2%March 2025 · 1 day: 18.0%March 2025 · 2–7 days: 26.6%March 2025 · 8–14 days: 6.1%March 2025 · 15–21 days: 1.7%March 2025 · 22–28 days: 0.4%April 2025 · Same day: 47.7%April 2025 · 1 day: 21.5%April 2025 · 2–7 days: 22.9%April 2025 · 8–14 days: 5.9%April 2025 · 15–21 days: 1.1%April 2025 · 22–28 days: 0.8%April 2025 · > 28 days: 0.1%May 2025 · Same day: 39.5%May 2025 · 1 day: 18.3%May 2025 · 2–7 days: 32.3%May 2025 · 8–14 days: 6.5%May 2025 · 15–21 days: 2.0%May 2025 · 22–28 days: 1.1%May 2025 · > 28 days: 0.3%June 2025 · Same day: 47.7%June 2025 · 1 day: 18.0%June 2025 · 2–7 days: 28.4%June 2025 · 8–14 days: 5.0%June 2025 · 15–21 days: 0.6%June 2025 · 22–28 days: 0.1%June 2025 · > 28 days: 0.1%July 2025 · Same day: 49.4%July 2025 · 1 day: 13.4%July 2025 · 2–7 days: 29.8%July 2025 · 8–14 days: 6.0%July 2025 · 15–21 days: 0.7%July 2025 · 22–28 days: 0.6%August 2025 · Same day: 54.1%August 2025 · 1 day: 19.1%August 2025 · 2–7 days: 20.4%August 2025 · 8–14 days: 4.7%August 2025 · 15–21 days: 1.1%August 2025 · 22–28 days: 0.5%August 2025 · > 28 days: 0.1%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Moderate demand
  • Elevated DNA rate (5.1%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.1%
Face-to-face %+1%
Telephone %-1.4%
Same-day %+2.9%
Appts per 1K+0.1%
Triage %-3.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Seymour Medical Centre's phone appointment percentage dropped to 61.3%, which is 3.3% below the practice's trailing average. This is the second consecutive month with a notable decline in phone appointments.

Several trends are worth noting. The percentage of same-day appointments increased significantly by 2.9% this month. Conversely, the percentage of phone appointments decreased by 1.4% and the percentage of triage appointments fell by 3.2%. These shifts may indicate a change in patient preferences or workflow adjustments.

To investigate these trends, the practice manager should review the phone appointment data to understand the cause of the decline. Additionally, examining the increase in same-day appointments could reveal changes in patient demand or operational efficiency.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-08
value 61.3 · avg 64.6 ± 1.4
phonePct2025-07
value 61.7 · avg 65.3 ± 1.8
sameDayPct2025-05
value 39.5 · avg 50 ± 2.2
triagePct2024-12
value 8.2 · avg 6.3 ± 0.9
sameDayPct2024-12
value 55.1 · avg 50.7 ± 1.7
phonePct2024-11
value 63.4 · avg 67.8 ± 2.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-07
0.9 → 5.1 (+466.7%)
videoPct2025-06
0.2 → 0.9 (+350%)
videoPct2025-05
2.1 → 0.2 (-90.5%)
videoPct2025-03
0.9 → 2.3 (+155.6%)
videoPct2024-12
0.1 → 1.1 (+1000%)
triagePct2024-05
6 → 8 (+33.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

1.76

Nurse FTE

1.01

Direct Patient Care FTE

0

Admin FTE

11.56

1 practices reporting · 100.0% coverage

Staff group mix

GP1.8 FTE · 12%
Nurse1.0 FTE · 7%
Direct Patient Care0.0 FTE · 0%
Admin11.6 FTE · 81%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.76 FTE · 2 headcount
Partner1.07 FTE (61%) · 1 hc
Salaried0.69 FTE (39%) · 1 hc
Nurses1.01 FTE · 1 headcount
Practice Nurse1.01 FTE (100%) · 1 hc
Admin / Non-clinical11.57 FTE · 14 headcount
Management1.55 FTE (13%) · 2 hc
Reception / Admin8.59 FTE (74%) · 10 hc
Other1.43 FTE (12%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304913GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 1 FTEGP · 2025-02: 1 FTEGP · 2025-03: 1 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 10 FTEAdmin · 2024-04: 10 FTEAdmin · 2024-05: 10 FTEAdmin · 2024-06: 10 FTEAdmin · 2024-07: 10 FTEAdmin · 2024-08: 10 FTEAdmin · 2024-09: 10 FTEAdmin · 2024-10: 12 FTEAdmin · 2024-11: 12 FTEAdmin · 2024-12: 12 FTEAdmin · 2025-01: 12 FTEAdmin · 2025-02: 12 FTEAdmin · 2025-03: 12 FTEAdmin · 2025-04: 12 FTEAdmin · 2025-05: 12 FTEAdmin · 2025-06: 12 FTEAdmin · 2025-07: 12 FTEAdmin · 2025-08: 12 FTEAdmin · 2025-09: 12 FTEAdmin · 2025-10: 12 FTEAdmin · 2025-11: 12 FTEAdmin · 2025-12: 12 FTEAdmin · 2026-01: 12 FTEAdmin · 2026-02: 12 FTEAdmin · 2026-03: 12 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good68.1%
Phone easy21.6%
Website easy61.7%
100.0% coverage

Prescribing volume

1.11

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.