GP Practice

Rydal

F86012

Compare to

Registered patients

9,439

NHS Digital list size

GP FTE

5.95

NHS Digital workforce

Patients per GP FTE

1,586

Items per patient

1.49

prescribing volume

GPPS overall good

80.5%

patient experience

Access KPIs · August 2025

Same-day %

45.3%

Month: August 2025

Appts per 1K patients

415

all bookings (incl. triage)

Patient contacts per 1K

414

F2F + phone + video only

28+ day backlog

1.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face41.4%
Telephone58.4%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %45.3%43.0%+2.3%
Face-to-face %41.4%58.4%-17.0%
Telephone %58.4%21.9%+36.5%
Appts per 1K414.8479.7-64.9
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080224567Same-day % · 2023-08: 48.2%Same-day % · 2023-09: 45.5%Same-day % · 2023-10: 41.1%Same-day % · 2023-11: 45.6%Same-day % · 2023-12: 52.5%Same-day % · 2024-01: 48.9%Same-day % · 2024-02: 44.9%Same-day % · 2024-03: 46.1%Same-day % · 2024-04: 49.8%Same-day % · 2024-05: 45.2%Same-day % · 2024-06: 45.8%Same-day % · 2024-07: 48.0%Same-day % · 2024-08: 46.7%Same-day % · 2024-09: 41.9%Same-day % · 2024-11: 45.0%Same-day % · 2024-12: 48.8%Same-day % · 2025-01: 45.2%Same-day % · 2025-02: 47.5%Same-day % · 2025-03: 46.3%Same-day % · 2025-04: 46.4%Same-day % · 2025-05: 45.8%Same-day % · 2025-06: 45.8%Same-day % · 2025-07: 51.9%Same-day % · 2025-08: 45.3%F2F % · 2023-08: 44.1%F2F % · 2023-09: 49.8%F2F % · 2023-10: 58.4%F2F % · 2023-11: 53.4%F2F % · 2023-12: 51.7%F2F % · 2024-01: 50.7%F2F % · 2024-02: 49.3%F2F % · 2024-03: 46.1%F2F % · 2024-04: 42.9%F2F % · 2024-05: 45.3%F2F % · 2024-06: 45.7%F2F % · 2024-07: 42.3%F2F % · 2024-08: 45.0%F2F % · 2024-09: 50.9%F2F % · 2024-11: 46.2%F2F % · 2024-12: 45.8%F2F % · 2025-01: 41.8%F2F % · 2025-02: 41.8%F2F % · 2025-03: 42.5%F2F % · 2025-04: 44.0%F2F % · 2025-05: 44.2%F2F % · 2025-06: 43.0%F2F % · 2025-07: 40.1%F2F % · 2025-08: 41.4%Phone % · 2023-08: 55.5%Phone % · 2023-09: 49.8%Phone % · 2023-10: 40.0%Phone % · 2023-11: 45.3%Phone % · 2023-12: 48.0%Phone % · 2024-01: 49.0%Phone % · 2024-02: 50.4%Phone % · 2024-03: 53.4%Phone % · 2024-04: 54.0%Phone % · 2024-05: 53.7%Phone % · 2024-06: 54.0%Phone % · 2024-07: 57.3%Phone % · 2024-08: 54.7%Phone % · 2024-09: 48.9%Phone % · 2024-11: 52.1%Phone % · 2024-12: 54.0%Phone % · 2025-01: 58.0%Phone % · 2025-02: 57.9%Phone % · 2025-03: 57.2%Phone % · 2025-04: 53.7%Phone % · 2025-05: 55.3%Phone % · 2025-06: 56.7%Phone % · 2025-07: 59.7%Phone % · 2025-08: 58.4%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-083,1033,7994,4945,1902023-08: 3,422 appointments2023-09: 4,220 appointments2023-10: 4,560 appointments2023-11: 4,165 appointments2023-12: 3,981 appointments2024-01: 4,988 appointments2024-02: 4,284 appointments2024-03: 3,472 appointments2024-04: 3,616 appointments2024-05: 3,867 appointments2024-06: 3,925 appointments2024-07: 4,038 appointments2024-08: 3,305 appointments2024-09: 4,229 appointments2024-11: 4,497 appointments2024-12: 3,547 appointments2025-01: 4,501 appointments2025-02: 3,755 appointments2025-03: 3,760 appointments2025-04: 3,654 appointments2025-05: 3,901 appointments2025-06: 4,132 appointments2025-07: 4,116 appointments2025-08: 3,915 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083294024765502023-08: 362.5 appts per 1,000 patients2023-09: 447.1 appts per 1,000 patients2023-10: 483.1 appts per 1,000 patients2023-11: 441.3 appts per 1,000 patients2023-12: 421.8 appts per 1,000 patients2024-01: 528.4 appts per 1,000 patients2024-02: 453.9 appts per 1,000 patients2024-03: 367.8 appts per 1,000 patients2024-04: 383.1 appts per 1,000 patients2024-05: 409.7 appts per 1,000 patients2024-06: 415.8 appts per 1,000 patients2024-07: 427.8 appts per 1,000 patients2024-08: 350.1 appts per 1,000 patients2024-09: 448 appts per 1,000 patients2024-11: 476.4 appts per 1,000 patients2024-12: 375.8 appts per 1,000 patients2025-01: 476.9 appts per 1,000 patients2025-02: 397.8 appts per 1,000 patients2025-03: 398.3 appts per 1,000 patients2025-04: 387.1 appts per 1,000 patients2025-05: 413.3 appts per 1,000 patients2025-06: 437.8 appts per 1,000 patients2025-07: 436.1 appts per 1,000 patients2025-08: 414.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 48.2%August 2023 · 1 day: 10.1%August 2023 · 2–7 days: 24.6%August 2023 · 8–14 days: 8.1%August 2023 · 15–21 days: 4.1%August 2023 · 22–28 days: 1.6%August 2023 · > 28 days: 3.1%September 2023 · Same day: 45.5%September 2023 · 1 day: 11.3%September 2023 · 2–7 days: 28.5%September 2023 · 8–14 days: 6.8%September 2023 · 15–21 days: 3.5%September 2023 · 22–28 days: 2.3%September 2023 · > 28 days: 2.1%October 2023 · Same day: 41.1%October 2023 · 1 day: 7.5%October 2023 · 2–7 days: 20.9%October 2023 · 8–14 days: 7.7%October 2023 · 15–21 days: 5.4%October 2023 · 22–28 days: 8.3%October 2023 · > 28 days: 9.2%November 2023 · Same day: 45.6%November 2023 · 1 day: 8.7%November 2023 · 2–7 days: 21.2%November 2023 · 8–14 days: 9.9%November 2023 · 15–21 days: 6.4%November 2023 · 22–28 days: 4.8%November 2023 · > 28 days: 3.3%December 2023 · Same day: 52.5%December 2023 · 1 day: 8.1%December 2023 · 2–7 days: 23.7%December 2023 · 8–14 days: 7.3%December 2023 · 15–21 days: 4.3%December 2023 · 22–28 days: 2.4%December 2023 · > 28 days: 1.8%January 2024 · Same day: 48.9%January 2024 · 1 day: 10.4%January 2024 · 2–7 days: 28.0%January 2024 · 8–14 days: 6.2%January 2024 · 15–21 days: 4.4%January 2024 · 22–28 days: 1.0%January 2024 · > 28 days: 1.0%February 2024 · Same day: 44.9%February 2024 · 1 day: 10.5%February 2024 · 2–7 days: 27.5%February 2024 · 8–14 days: 10.5%February 2024 · 15–21 days: 4.4%February 2024 · 22–28 days: 1.0%February 2024 · > 28 days: 1.3%March 2024 · Same day: 46.1%March 2024 · 1 day: 9.4%March 2024 · 2–7 days: 30.5%March 2024 · 8–14 days: 9.8%March 2024 · 15–21 days: 2.3%March 2024 · 22–28 days: 1.1%March 2024 · > 28 days: 0.8%April 2024 · Same day: 49.8%April 2024 · 1 day: 9.3%April 2024 · 2–7 days: 19.0%April 2024 · 8–14 days: 13.3%April 2024 · 15–21 days: 5.3%April 2024 · 22–28 days: 2.4%April 2024 · > 28 days: 0.9%May 2024 · Same day: 45.2%May 2024 · 1 day: 10.3%May 2024 · 2–7 days: 23.1%May 2024 · 8–14 days: 10.8%May 2024 · 15–21 days: 7.8%May 2024 · 22–28 days: 1.5%May 2024 · > 28 days: 1.1%June 2024 · Same day: 45.8%June 2024 · 1 day: 9.0%June 2024 · 2–7 days: 23.4%June 2024 · 8–14 days: 11.4%June 2024 · 15–21 days: 5.0%June 2024 · 22–28 days: 3.1%June 2024 · > 28 days: 2.3%July 2024 · Same day: 48.0%July 2024 · 1 day: 9.9%July 2024 · 2–7 days: 24.5%July 2024 · 8–14 days: 6.9%July 2024 · 15–21 days: 6.9%July 2024 · 22–28 days: 2.8%July 2024 · > 28 days: 1.0%August 2024 · Same day: 46.7%August 2024 · 1 day: 9.0%August 2024 · 2–7 days: 23.4%August 2024 · 8–14 days: 7.7%August 2024 · 15–21 days: 6.1%August 2024 · 22–28 days: 3.7%August 2024 · > 28 days: 3.3%September 2024 · Same day: 41.9%September 2024 · 1 day: 9.6%September 2024 · 2–7 days: 20.5%September 2024 · 8–14 days: 11.6%September 2024 · 15–21 days: 7.8%September 2024 · 22–28 days: 5.4%September 2024 · > 28 days: 3.3%November 2024 · Same day: 45.0%November 2024 · 1 day: 9.2%November 2024 · 2–7 days: 23.4%November 2024 · 8–14 days: 9.9%November 2024 · 15–21 days: 6.0%November 2024 · 22–28 days: 4.7%November 2024 · > 28 days: 1.8%December 2024 · Same day: 48.8%December 2024 · 1 day: 9.5%December 2024 · 2–7 days: 23.9%December 2024 · 8–14 days: 7.8%December 2024 · 15–21 days: 8.3%December 2024 · 22–28 days: 1.3%December 2024 · > 28 days: 0.3%January 2025 · Same day: 45.2%January 2025 · 1 day: 11.2%January 2025 · 2–7 days: 22.0%January 2025 · 8–14 days: 9.0%January 2025 · 15–21 days: 8.8%January 2025 · 22–28 days: 2.4%January 2025 · > 28 days: 1.3%February 2025 · Same day: 47.5%February 2025 · 1 day: 9.0%February 2025 · 2–7 days: 16.5%February 2025 · 8–14 days: 11.7%February 2025 · 15–21 days: 7.9%February 2025 · 22–28 days: 6.2%February 2025 · > 28 days: 1.1%March 2025 · Same day: 46.3%March 2025 · 1 day: 8.9%March 2025 · 2–7 days: 22.0%March 2025 · 8–14 days: 7.5%March 2025 · 15–21 days: 5.6%March 2025 · 22–28 days: 6.9%March 2025 · > 28 days: 2.9%April 2025 · Same day: 46.4%April 2025 · 1 day: 11.0%April 2025 · 2–7 days: 18.6%April 2025 · 8–14 days: 9.1%April 2025 · 15–21 days: 7.8%April 2025 · 22–28 days: 3.6%April 2025 · > 28 days: 3.5%May 2025 · Same day: 45.8%May 2025 · 1 day: 11.7%May 2025 · 2–7 days: 21.2%May 2025 · 8–14 days: 8.4%May 2025 · 15–21 days: 8.0%May 2025 · 22–28 days: 3.3%May 2025 · > 28 days: 1.6%June 2025 · Same day: 45.8%June 2025 · 1 day: 11.0%June 2025 · 2–7 days: 24.7%June 2025 · 8–14 days: 7.8%June 2025 · 15–21 days: 6.6%June 2025 · 22–28 days: 3.3%June 2025 · > 28 days: 0.8%July 2025 · Same day: 51.9%July 2025 · 1 day: 10.2%July 2025 · 2–7 days: 22.3%July 2025 · 8–14 days: 9.3%July 2025 · 15–21 days: 3.9%July 2025 · 22–28 days: 1.7%July 2025 · > 28 days: 0.7%August 2025 · Same day: 45.3%August 2025 · 1 day: 11.9%August 2025 · 2–7 days: 24.8%August 2025 · 8–14 days: 9.5%August 2025 · 15–21 days: 6.2%August 2025 · 22–28 days: 1.1%August 2025 · > 28 days: 1.2%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 26/100
  • High demand (>400 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+1.7%
Face-to-face %-1.2%
Telephone %+1.3%
Same-day %+0.7%
Appts per 1K+1.8%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate rose by 42.9% from 2.1% to 3.0%, which is the most significant change compared to the practice's trailing average. This rise in DNA rate is a notable shift and should be monitored closely.

Several trends are worth noting. The DNA rate has been increasing month-on-month, with a notable 30.8% rise in 2025-04. The telephone percentage has also been rising, increasing by 1.3% month-on-month. These trends suggest potential workflow changes or operational pressures that could be affecting appointment attendance.

To investigate these trends, review the DNA rate increase in 2025-08 and see if it correlates with any recent changes in practice operations or patient communication. Also, verify if the rise in telephone percentage aligns with any shifts in patient preferences or system updates.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-07
value 51.9 · avg 46.1 ± 1.7
dnaRate2025-07
value 2.1 · avg 3.5 ± 0.5
dnaRate2025-03
value 2.6 · avg 3.7 ± 0.5
phonePct2025-01
value 58 · avg 52.5 ± 2.7
dnaRate2023-12
value 5.8 · avg 3.5 ± 0.9
sameDayPct2023-10
value 41.1 · avg 48.6 ± 3.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-08
2.1 → 3 (+42.9%)
dnaRate2025-04
2.6 → 3.4 (+30.8%)
dnaRate2024-05
2.7 → 3.7 (+37%)
dnaRate2023-12
2.7 → 5.8 (+114.8%)
dnaRate2023-11
4.5 → 2.7 (-40%)
dnaRate2023-10
2.3 → 4.5 (+95.7%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

5.95

Nurse FTE

0.8

Direct Patient Care FTE

0.8

Admin FTE

8.49

1 practices reporting · 100.0% coverage

Staff group mix

GP6.0 FTE · 37%
Nurse0.8 FTE · 5%
Direct Patient Care0.8 FTE · 5%
Admin8.5 FTE · 53%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP5.95 FTE · 7 headcount
Partner4.03 FTE (68%) · 5 hc
Training (ST/F)1.92 FTE (32%) · 2 hc
Nurses0.80 FTE · 1 headcount
Practice Nurse0.80 FTE (100%) · 1 hc
Admin / Non-clinical8.49 FTE · 10 headcount
Management0.93 FTE (11%) · 1 hc
Reception / Admin7.56 FTE (89%) · 9 hc
Direct Patient Care0.80 FTE · 1 headcount
HCA / Nursing Assistant0.80 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304812GP · 2024-03: 4 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 4 FTEGP · 2024-08: 5 FTEGP · 2024-09: 5 FTEGP · 2024-10: 5 FTEGP · 2024-11: 5 FTEGP · 2024-12: 5 FTEGP · 2025-01: 5 FTEGP · 2025-02: 5 FTEGP · 2025-03: 5 FTEGP · 2025-04: 5 FTEGP · 2025-05: 5 FTEGP · 2025-06: 5 FTEGP · 2025-07: 5 FTEGP · 2025-08: 6 FTEGP · 2025-09: 6 FTEGP · 2025-10: 6 FTEGP · 2025-11: 6 FTEGP · 2025-12: 6 FTEGP · 2026-01: 6 FTEGP · 2026-02: 6 FTEGP · 2026-03: 6 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 10 FTEAdmin · 2024-04: 10 FTEAdmin · 2024-05: 10 FTEAdmin · 2024-06: 10 FTEAdmin · 2024-07: 10 FTEAdmin · 2024-08: 10 FTEAdmin · 2024-09: 10 FTEAdmin · 2024-10: 10 FTEAdmin · 2024-11: 10 FTEAdmin · 2024-12: 10 FTEAdmin · 2025-01: 10 FTEAdmin · 2025-02: 10 FTEAdmin · 2025-03: 10 FTEAdmin · 2025-04: 10 FTEAdmin · 2025-05: 10 FTEAdmin · 2025-06: 10 FTEAdmin · 2025-07: 10 FTEAdmin · 2025-08: 10 FTEAdmin · 2025-09: 10 FTEAdmin · 2025-10: 10 FTEAdmin · 2025-11: 10 FTEAdmin · 2025-12: 10 FTEAdmin · 2026-01: 10 FTEAdmin · 2026-02: 8 FTEAdmin · 2026-03: 8 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good80.5%
Phone easy15.4%
Website easy56.4%
100.0% coverage

Prescribing volume

1.49

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.