GP Practice

The Ecclesbourne Practice

F86018

Compare to

Registered patients

9,975

NHS Digital list size

GP FTE

5.87

NHS Digital workforce

Patients per GP FTE

1,699

Items per patient

1.3

prescribing volume

GPPS overall good

54.6%

patient experience

Access KPIs · August 2025

Same-day %

67.8%

Month: August 2025

Appts per 1K patients

179

all bookings (incl. triage)

Patient contacts per 1K

175

F2F + phone + video only

28+ day backlog

0.9%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face37.6%
Telephone39.9%
Video / online20.2%
Triage0.1%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %67.8%43.0%+24.8%
Face-to-face %37.6%58.4%-20.8%
Telephone %39.9%21.9%+18.0%
Appts per 1K178.8479.7-300.9
Triage %0.1%8.7%-8.6%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080285785Same-day % · 2023-08: 36.3%Same-day % · 2023-09: 41.0%Same-day % · 2023-10: 35.0%Same-day % · 2023-11: 43.3%Same-day % · 2023-12: 46.9%Same-day % · 2024-01: 47.9%Same-day % · 2024-02: 47.7%Same-day % · 2024-03: 40.2%Same-day % · 2024-04: 40.5%Same-day % · 2024-05: 45.0%Same-day % · 2024-06: 43.1%Same-day % · 2024-07: 44.0%Same-day % · 2024-08: 61.2%Same-day % · 2024-09: 75.4%Same-day % · 2024-11: 71.4%Same-day % · 2024-12: 69.7%Same-day % · 2025-01: 63.5%Same-day % · 2025-02: 56.7%Same-day % · 2025-03: 60.4%Same-day % · 2025-04: 55.8%Same-day % · 2025-05: 48.1%Same-day % · 2025-06: 52.6%Same-day % · 2025-07: 62.1%Same-day % · 2025-08: 67.8%F2F % · 2023-08: 62.7%F2F % · 2023-09: 63.7%F2F % · 2023-10: 67.4%F2F % · 2023-11: 67.4%F2F % · 2023-12: 65.4%F2F % · 2024-01: 76.0%F2F % · 2024-02: 71.6%F2F % · 2024-03: 70.9%F2F % · 2024-04: 66.7%F2F % · 2024-05: 72.3%F2F % · 2024-06: 70.8%F2F % · 2024-07: 65.7%F2F % · 2024-08: 53.7%F2F % · 2024-09: 40.3%F2F % · 2024-11: 41.9%F2F % · 2024-12: 37.7%F2F % · 2025-01: 34.4%F2F % · 2025-02: 38.8%F2F % · 2025-03: 37.4%F2F % · 2025-04: 38.2%F2F % · 2025-05: 47.6%F2F % · 2025-06: 44.2%F2F % · 2025-07: 33.8%F2F % · 2025-08: 37.6%Phone % · 2023-08: 30.2%Phone % · 2023-09: 29.0%Phone % · 2023-10: 25.3%Phone % · 2023-11: 24.2%Phone % · 2023-12: 22.4%Phone % · 2024-01: 17.4%Phone % · 2024-02: 14.5%Phone % · 2024-03: 12.7%Phone % · 2024-04: 16.9%Phone % · 2024-05: 18.4%Phone % · 2024-06: 19.9%Phone % · 2024-07: 24.2%Phone % · 2024-08: 20.5%Phone % · 2024-09: 17.3%Phone % · 2024-11: 15.1%Phone % · 2024-12: 19.6%Phone % · 2025-01: 18.9%Phone % · 2025-02: 19.5%Phone % · 2025-03: 21.8%Phone % · 2025-04: 23.4%Phone % · 2025-05: 26.7%Phone % · 2025-06: 30.2%Phone % · 2025-07: 28.9%Phone % · 2025-08: 39.9%Video % · 2023-08: 3.1%Video % · 2023-09: 2.7%Video % · 2023-10: 3.0%Video % · 2023-11: 5.1%Video % · 2023-12: 6.8%Video % · 2024-01: 2.7%Video % · 2024-02: 7.5%Video % · 2024-03: 10.1%Video % · 2024-04: 11.6%Video % · 2024-05: 5.7%Video % · 2024-06: 4.6%Video % · 2024-07: 7.7%Video % · 2024-08: 24.3%Video % · 2024-09: 35.9%Video % · 2024-11: 37.8%Video % · 2024-12: 41.1%Video % · 2025-01: 45.1%Video % · 2025-02: 40.3%Video % · 2025-03: 38.3%Video % · 2025-04: 36.2%Video % · 2025-05: 23.8%Video % · 2025-06: 23.8%Video % · 2025-07: 35.1%Video % · 2025-08: 20.2%Triage % · 2023-08: 0.5%Triage % · 2023-09: 0.3%Triage % · 2023-10: 0.2%Triage % · 2023-11: 0.6%Triage % · 2023-12: 0.2%Triage % · 2024-01: 0.3%Triage % · 2024-02: 0.2%Triage % · 2024-03: 0.7%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.2%Triage % · 2024-08: 2.8%Triage % · 2024-09: 3.4%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.7%Triage % · 2025-01: 0.4%Triage % · 2025-02: 0.1%Triage % · 2025-03: 0.1%Triage % · 2025-04: 0.3%Triage % · 2025-05: 0.8%Triage % · 2025-06: 0.5%Triage % · 2025-07: 0.3%Triage % · 2025-08: 0.1%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-088034,1817,55910,9372023-08: 4,112 appointments2023-09: 4,196 appointments2023-10: 4,926 appointments2023-11: 4,724 appointments2023-12: 3,944 appointments2024-01: 6,492 appointments2024-02: 5,937 appointments2024-03: 6,553 appointments2024-04: 5,745 appointments2024-05: 6,232 appointments2024-06: 5,919 appointments2024-07: 6,085 appointments2024-08: 6,048 appointments2024-09: 9,118 appointments2024-11: 9,204 appointments2024-12: 7,946 appointments2025-01: 9,956 appointments2025-02: 8,058 appointments2025-03: 8,484 appointments2025-04: 6,239 appointments2025-05: 5,986 appointments2025-06: 6,263 appointments2025-07: 7,727 appointments2025-08: 1,784 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-08804197581,0962023-08: 412.2 appts per 1,000 patients2023-09: 420.7 appts per 1,000 patients2023-10: 493.8 appts per 1,000 patients2023-11: 473.6 appts per 1,000 patients2023-12: 395.4 appts per 1,000 patients2024-01: 650.8 appts per 1,000 patients2024-02: 595.2 appts per 1,000 patients2024-03: 656.9 appts per 1,000 patients2024-04: 575.9 appts per 1,000 patients2024-05: 624.8 appts per 1,000 patients2024-06: 593.4 appts per 1,000 patients2024-07: 610 appts per 1,000 patients2024-08: 606.3 appts per 1,000 patients2024-09: 914.1 appts per 1,000 patients2024-11: 922.7 appts per 1,000 patients2024-12: 796.6 appts per 1,000 patients2025-01: 998.1 appts per 1,000 patients2025-02: 807.8 appts per 1,000 patients2025-03: 850.5 appts per 1,000 patients2025-04: 625.5 appts per 1,000 patients2025-05: 600.1 appts per 1,000 patients2025-06: 627.9 appts per 1,000 patients2025-07: 774.6 appts per 1,000 patients2025-08: 178.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 36.3%August 2023 · 1 day: 15.9%August 2023 · 2–7 days: 31.3%August 2023 · 8–14 days: 12.5%August 2023 · 15–21 days: 2.7%August 2023 · 22–28 days: 0.6%August 2023 · > 28 days: 0.8%September 2023 · Same day: 41.0%September 2023 · 1 day: 12.4%September 2023 · 2–7 days: 28.9%September 2023 · 8–14 days: 14.1%September 2023 · 15–21 days: 2.9%September 2023 · 22–28 days: 0.5%September 2023 · > 28 days: 0.3%October 2023 · Same day: 35.0%October 2023 · 1 day: 12.8%October 2023 · 2–7 days: 38.4%October 2023 · 8–14 days: 11.1%October 2023 · 15–21 days: 1.9%October 2023 · 22–28 days: 0.5%October 2023 · > 28 days: 0.3%November 2023 · Same day: 43.3%November 2023 · 1 day: 13.5%November 2023 · 2–7 days: 28.2%November 2023 · 8–14 days: 11.3%November 2023 · 15–21 days: 2.7%November 2023 · 22–28 days: 0.8%November 2023 · > 28 days: 0.3%December 2023 · Same day: 46.9%December 2023 · 1 day: 13.1%December 2023 · 2–7 days: 24.8%December 2023 · 8–14 days: 8.2%December 2023 · 15–21 days: 4.1%December 2023 · 22–28 days: 2.0%December 2023 · > 28 days: 0.9%January 2024 · Same day: 47.9%January 2024 · 1 day: 18.5%January 2024 · 2–7 days: 23.9%January 2024 · 8–14 days: 6.8%January 2024 · 15–21 days: 1.7%January 2024 · 22–28 days: 0.7%January 2024 · > 28 days: 0.5%February 2024 · Same day: 47.7%February 2024 · 1 day: 17.2%February 2024 · 2–7 days: 24.5%February 2024 · 8–14 days: 7.3%February 2024 · 15–21 days: 1.9%February 2024 · 22–28 days: 1.0%February 2024 · > 28 days: 0.5%March 2024 · Same day: 40.2%March 2024 · 1 day: 18.1%March 2024 · 2–7 days: 34.2%March 2024 · 8–14 days: 5.5%March 2024 · 15–21 days: 1.1%March 2024 · 22–28 days: 0.5%March 2024 · > 28 days: 0.4%April 2024 · Same day: 40.5%April 2024 · 1 day: 14.5%April 2024 · 2–7 days: 30.1%April 2024 · 8–14 days: 11.2%April 2024 · 15–21 days: 2.6%April 2024 · 22–28 days: 0.7%April 2024 · > 28 days: 0.4%May 2024 · Same day: 45.0%May 2024 · 1 day: 15.1%May 2024 · 2–7 days: 28.3%May 2024 · 8–14 days: 8.0%May 2024 · 15–21 days: 2.2%May 2024 · 22–28 days: 0.9%May 2024 · > 28 days: 0.5%June 2024 · Same day: 43.1%June 2024 · 1 day: 16.5%June 2024 · 2–7 days: 27.1%June 2024 · 8–14 days: 9.8%June 2024 · 15–21 days: 2.1%June 2024 · 22–28 days: 1.0%June 2024 · > 28 days: 0.4%July 2024 · Same day: 44.0%July 2024 · 1 day: 16.4%July 2024 · 2–7 days: 25.0%July 2024 · 8–14 days: 9.4%July 2024 · 15–21 days: 2.5%July 2024 · 22–28 days: 1.8%July 2024 · > 28 days: 0.8%August 2024 · Same day: 61.2%August 2024 · 1 day: 13.4%August 2024 · 2–7 days: 16.7%August 2024 · 8–14 days: 6.3%August 2024 · 15–21 days: 1.0%August 2024 · 22–28 days: 1.0%August 2024 · > 28 days: 0.4%September 2024 · Same day: 75.4%September 2024 · 1 day: 9.5%September 2024 · 2–7 days: 10.5%September 2024 · 8–14 days: 2.8%September 2024 · 15–21 days: 0.8%September 2024 · 22–28 days: 0.8%September 2024 · > 28 days: 0.3%November 2024 · Same day: 71.4%November 2024 · 1 day: 6.8%November 2024 · 2–7 days: 13.0%November 2024 · 8–14 days: 7.0%November 2024 · 15–21 days: 1.1%November 2024 · 22–28 days: 0.4%November 2024 · > 28 days: 0.3%December 2024 · Same day: 69.7%December 2024 · 1 day: 8.4%December 2024 · 2–7 days: 12.4%December 2024 · 8–14 days: 7.6%December 2024 · 15–21 days: 1.3%December 2024 · 22–28 days: 0.5%December 2024 · > 28 days: 0.2%January 2025 · Same day: 63.5%January 2025 · 1 day: 9.2%January 2025 · 2–7 days: 18.4%January 2025 · 8–14 days: 7.1%January 2025 · 15–21 days: 1.3%January 2025 · 22–28 days: 0.4%January 2025 · > 28 days: 0.1%February 2025 · Same day: 56.7%February 2025 · 1 day: 12.2%February 2025 · 2–7 days: 19.0%February 2025 · 8–14 days: 9.1%February 2025 · 15–21 days: 1.8%February 2025 · 22–28 days: 0.6%February 2025 · > 28 days: 0.5%March 2025 · Same day: 60.4%March 2025 · 1 day: 9.4%March 2025 · 2–7 days: 17.3%March 2025 · 8–14 days: 9.9%March 2025 · 15–21 days: 1.7%March 2025 · 22–28 days: 0.9%March 2025 · > 28 days: 0.5%April 2025 · Same day: 55.8%April 2025 · 1 day: 14.1%April 2025 · 2–7 days: 14.9%April 2025 · 8–14 days: 11.6%April 2025 · 15–21 days: 2.1%April 2025 · 22–28 days: 1.1%April 2025 · > 28 days: 0.4%May 2025 · Same day: 48.1%May 2025 · 1 day: 13.0%May 2025 · 2–7 days: 21.0%May 2025 · 8–14 days: 13.2%May 2025 · 15–21 days: 2.9%May 2025 · 22–28 days: 1.3%May 2025 · > 28 days: 0.6%June 2025 · Same day: 52.6%June 2025 · 1 day: 10.1%June 2025 · 2–7 days: 20.3%June 2025 · 8–14 days: 12.9%June 2025 · 15–21 days: 2.4%June 2025 · 22–28 days: 1.0%June 2025 · > 28 days: 0.8%July 2025 · Same day: 62.1%July 2025 · 1 day: 8.1%July 2025 · 2–7 days: 18.1%July 2025 · 8–14 days: 9.0%July 2025 · 15–21 days: 1.6%July 2025 · 22–28 days: 0.7%July 2025 · > 28 days: 0.4%August 2025 · Same day: 67.8%August 2025 · 1 day: 5.0%August 2025 · 2–7 days: 11.6%August 2025 · 8–14 days: 10.9%August 2025 · 15–21 days: 1.9%August 2025 · 22–28 days: 2.0%August 2025 · > 28 days: 0.9%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 25/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-13.5%
Face-to-face %-1.1%
Telephone %+11.1%
Same-day %+3%
Appts per 1K-13.5%
Triage %-0.1%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the most notable figure is the phone percentage, which stands at 39.9%. This is significantly higher than the practice's trailing average of 22.2%. This sharp increase suggests a notable shift in how appointments are being managed.

Several trends and step changes are worth noting. Firstly, the phone percentage has risen by 38.1% from the previous month, indicating a potential shift in appointment scheduling or patient preference. Additionally, the video percentage dropped by 42.5% this month, which could reflect a return to pre-pandemic norms or changes in patient access to technology. Finally, the DNA rate increased by 47.6%, which may point to operational pressures or changes in patient behavior.

To investigate these changes, the practice manager could review the scheduling processes to understand the rise in phone appointments. Additionally, verifying whether the drop in video appointments aligns with any system changes or patient feedback would be prudent. Finally, exploring the reasons behind the increased DNA rate could help address any underlying issues.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-08
value 39.9 · avg 22.2 ± 4.4
total2025-08
value 1784 · avg 7592.8 ± 1369.4
phonePct2025-06
value 30.2 · avg 20.4 ± 3
phonePct2025-05
value 26.7 · avg 19.6 ± 2.5
f2fPct2025-01
value 34.4 · avg 61.1 ± 13.3
total2025-01
value 9956 · avg 6601.9 ± 1424.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
35.1 → 20.2 (-42.5%)
phonePct2025-08
28.9 → 39.9 (+38.1%)
triagePct2025-08
0.3 → 0.1 (-56.7%)
dnaRate2025-08
2.1 → 3.1 (+47.6%)
videoPct2025-07
23.8 → 35.1 (+47.5%)
triagePct2025-07
0.5 → 0.3 (-44.1%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

5.87

Nurse FTE

0

Direct Patient Care FTE

2.71

Admin FTE

3.2

1 practices reporting · 100.0% coverage

Staff group mix

GP5.9 FTE · 50%
Nurse0.0 FTE · 0%
Direct Patient Care2.7 FTE · 23%
Admin3.2 FTE · 27%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP5.87 FTE · 7 headcount
Partner3.41 FTE (58%) · 4 hc
Training (ST/F)2.14 FTE (36%) · 2 hc
Retainer0.32 FTE (5%) · 1 hc
Admin / Non-clinical3.20 FTE · 4 headcount
Reception / Admin2.20 FTE (69%) · 3 hc
Other1.00 FTE (31%) · 1 hc
Direct Patient Care2.71 FTE · 3 headcount
Pharmacist0.96 FTE (35%) · 1 hc
HCA / Nursing Assistant0.72 FTE (27%) · 1 hc
Other1.03 FTE (38%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304711GP · 2024-03: 6 FTEGP · 2024-04: 6 FTEGP · 2024-05: 6 FTEGP · 2024-06: 6 FTEGP · 2024-07: 6 FTEGP · 2024-08: 6 FTEGP · 2024-09: 5 FTEGP · 2024-10: 6 FTEGP · 2024-11: 6 FTEGP · 2024-12: 6 FTEGP · 2025-01: 6 FTEGP · 2025-02: 7 FTEGP · 2025-03: 7 FTEGP · 2025-04: 7 FTEGP · 2025-05: 7 FTEGP · 2025-06: 6 FTEGP · 2025-07: 6 FTEGP · 2025-08: 6 FTEGP · 2025-09: 6 FTEGP · 2025-10: 6 FTEGP · 2025-11: 6 FTEGP · 2025-12: 6 FTEGP · 2026-01: 6 FTEGP · 2026-02: 6 FTEGP · 2026-03: 6 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 0 FTENurse · 2024-12: 0 FTENurse · 2025-01: 0 FTENurse · 2025-02: 0 FTENurse · 2025-03: 0 FTENurse · 2025-04: 0 FTENurse · 2025-05: 0 FTENurse · 2025-06: 0 FTENurse · 2025-07: 0 FTENurse · 2025-08: 0 FTENurse · 2025-09: 0 FTENurse · 2025-10: 0 FTENurse · 2025-11: 0 FTENurse · 2025-12: 0 FTENurse · 2026-01: 0 FTENurse · 2026-02: 0 FTENurse · 2026-03: 0 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 3 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 10 FTEAdmin · 2024-04: 10 FTEAdmin · 2024-05: 10 FTEAdmin · 2024-06: 10 FTEAdmin · 2024-07: 10 FTEAdmin · 2024-08: 10 FTEAdmin · 2024-09: 10 FTEAdmin · 2024-10: 10 FTEAdmin · 2024-11: 4 FTEAdmin · 2024-12: 4 FTEAdmin · 2025-01: 4 FTEAdmin · 2025-02: 4 FTEAdmin · 2025-03: 4 FTEAdmin · 2025-04: 4 FTEAdmin · 2025-05: 4 FTEAdmin · 2025-06: 4 FTEAdmin · 2025-07: 4 FTEAdmin · 2025-08: 4 FTEAdmin · 2025-09: 4 FTEAdmin · 2025-10: 4 FTEAdmin · 2025-11: 3 FTEAdmin · 2025-12: 3 FTEAdmin · 2026-01: 3 FTEAdmin · 2026-02: 3 FTEAdmin · 2026-03: 3 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good54.6%
Phone easy20.9%
Website easy51.7%
100.0% coverage

Prescribing volume

1.3

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.