GP Practice

Glebelands Practice

F86020

Compare to

Registered patients

6,579

NHS Digital list size

GP FTE

5

NHS Digital workforce

Patients per GP FTE

1,316

Items per patient

1.3

prescribing volume

GPPS overall good

95.6%

patient experience

Access KPIs · August 2025

Same-day %

48.4%

Month: August 2025

Appts per 1K patients

391

all bookings (incl. triage)

Patient contacts per 1K

391

F2F + phone + video only

28+ day backlog

5.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face58.9%
Telephone41.1%
Triage2.4%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %48.4%43.0%+5.4%
Face-to-face %58.9%58.4%+0.5%
Telephone %41.1%21.9%+19.2%
Appts per 1K391.4479.7-88.3
Triage %2.4%8.7%-6.3%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080326395Same-day % · 2023-08: 42.1%Same-day % · 2023-09: 32.7%Same-day % · 2023-10: 35.5%Same-day % · 2023-11: 31.4%Same-day % · 2023-12: 37.2%Same-day % · 2024-01: 33.6%Same-day % · 2024-02: 37.2%Same-day % · 2024-03: 41.1%Same-day % · 2024-04: 39.7%Same-day % · 2024-05: 40.7%Same-day % · 2024-06: 36.8%Same-day % · 2024-07: 30.8%Same-day % · 2024-08: 32.0%Same-day % · 2024-09: 30.1%Same-day % · 2024-11: 32.0%Same-day % · 2024-12: 38.5%Same-day % · 2025-01: 33.6%Same-day % · 2025-02: 34.7%Same-day % · 2025-03: 38.7%Same-day % · 2025-04: 42.9%Same-day % · 2025-05: 36.0%Same-day % · 2025-06: 40.1%Same-day % · 2025-07: 49.8%Same-day % · 2025-08: 48.4%F2F % · 2023-08: 78.2%F2F % · 2023-09: 84.9%F2F % · 2023-10: 82.9%F2F % · 2023-11: 79.8%F2F % · 2023-12: 76.1%F2F % · 2024-01: 80.7%F2F % · 2024-02: 77.8%F2F % · 2024-03: 79.3%F2F % · 2024-04: 78.4%F2F % · 2024-05: 78.1%F2F % · 2024-06: 75.7%F2F % · 2024-07: 81.1%F2F % · 2024-08: 77.3%F2F % · 2024-09: 76.8%F2F % · 2024-11: 75.5%F2F % · 2024-12: 73.7%F2F % · 2025-01: 76.5%F2F % · 2025-02: 77.0%F2F % · 2025-03: 69.2%F2F % · 2025-04: 70.2%F2F % · 2025-05: 74.0%F2F % · 2025-06: 74.9%F2F % · 2025-07: 63.5%F2F % · 2025-08: 58.9%Phone % · 2023-08: 19.2%Phone % · 2023-09: 13.0%Phone % · 2023-10: 15.4%Phone % · 2023-11: 18.0%Phone % · 2023-12: 23.8%Phone % · 2024-01: 19.2%Phone % · 2024-02: 22.2%Phone % · 2024-03: 20.7%Phone % · 2024-04: 21.6%Phone % · 2024-05: 21.5%Phone % · 2024-06: 24.3%Phone % · 2024-07: 18.9%Phone % · 2024-08: 22.7%Phone % · 2024-09: 23.2%Phone % · 2024-11: 24.5%Phone % · 2024-12: 26.3%Phone % · 2025-01: 23.5%Phone % · 2025-02: 23.0%Phone % · 2025-03: 30.8%Phone % · 2025-04: 29.8%Phone % · 2025-05: 26.0%Phone % · 2025-06: 24.8%Phone % · 2025-07: 36.3%Phone % · 2025-08: 41.1%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.3%Triage % · 2023-09: 0.9%Triage % · 2023-10: 1.9%Triage % · 2023-11: 1.6%Triage % · 2023-12: 1.6%Triage % · 2024-01: 1.2%Triage % · 2024-02: 1.2%Triage % · 2024-03: 1.9%Triage % · 2024-04: 4.2%Triage % · 2024-05: 4.9%Triage % · 2024-06: 3.9%Triage % · 2024-07: 5.4%Triage % · 2024-08: 5.6%Triage % · 2024-09: 5.6%Triage % · 2024-11: 3.4%Triage % · 2024-12: 6.0%Triage % · 2025-01: 4.8%Triage % · 2025-02: 2.8%Triage % · 2025-03: 3.7%Triage % · 2025-04: 6.5%Triage % · 2025-05: 3.5%Triage % · 2025-06: 5.4%Triage % · 2025-07: 4.1%Triage % · 2025-08: 2.4%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-081,8722,3542,8353,3172023-08: 2,206 appointments2023-09: 3,021 appointments2023-10: 2,859 appointments2023-11: 2,478 appointments2023-12: 2,017 appointments2024-01: 2,717 appointments2024-02: 2,502 appointments2024-03: 2,252 appointments2024-04: 2,137 appointments2024-05: 2,247 appointments2024-06: 2,334 appointments2024-07: 2,433 appointments2024-08: 2,092 appointments2024-09: 2,293 appointments2024-11: 2,641 appointments2024-12: 2,012 appointments2025-01: 2,612 appointments2025-02: 2,355 appointments2025-03: 2,368 appointments2025-04: 2,085 appointments2025-05: 2,290 appointments2025-06: 2,040 appointments2025-07: 3,177 appointments2025-08: 2,575 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-082853584315042023-08: 335.3 appts per 1,000 patients2023-09: 459.2 appts per 1,000 patients2023-10: 434.6 appts per 1,000 patients2023-11: 376.7 appts per 1,000 patients2023-12: 306.6 appts per 1,000 patients2024-01: 413 appts per 1,000 patients2024-02: 380.3 appts per 1,000 patients2024-03: 342.3 appts per 1,000 patients2024-04: 324.8 appts per 1,000 patients2024-05: 341.5 appts per 1,000 patients2024-06: 354.8 appts per 1,000 patients2024-07: 369.8 appts per 1,000 patients2024-08: 318 appts per 1,000 patients2024-09: 348.5 appts per 1,000 patients2024-11: 401.4 appts per 1,000 patients2024-12: 305.8 appts per 1,000 patients2025-01: 397 appts per 1,000 patients2025-02: 358 appts per 1,000 patients2025-03: 359.9 appts per 1,000 patients2025-04: 316.9 appts per 1,000 patients2025-05: 348.1 appts per 1,000 patients2025-06: 310.1 appts per 1,000 patients2025-07: 482.9 appts per 1,000 patients2025-08: 391.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 42.1%August 2023 · 1 day: 6.7%August 2023 · 2–7 days: 22.5%August 2023 · 8–14 days: 12.8%August 2023 · 15–21 days: 7.4%August 2023 · 22–28 days: 3.4%August 2023 · > 28 days: 5.1%September 2023 · Same day: 32.7%September 2023 · 1 day: 6.0%September 2023 · 2–7 days: 18.7%September 2023 · 8–14 days: 17.6%September 2023 · 15–21 days: 15.8%September 2023 · 22–28 days: 4.7%September 2023 · > 28 days: 4.5%October 2023 · Same day: 35.5%October 2023 · 1 day: 7.3%October 2023 · 2–7 days: 23.4%October 2023 · 8–14 days: 15.9%October 2023 · 15–21 days: 7.4%October 2023 · 22–28 days: 5.3%October 2023 · > 28 days: 5.3%November 2023 · Same day: 31.4%November 2023 · 1 day: 7.4%November 2023 · 2–7 days: 28.1%November 2023 · 8–14 days: 15.5%November 2023 · 15–21 days: 6.8%November 2023 · 22–28 days: 6.5%November 2023 · > 28 days: 4.2%December 2023 · Same day: 37.2%December 2023 · 1 day: 6.8%December 2023 · 2–7 days: 29.9%December 2023 · 8–14 days: 14.7%December 2023 · 15–21 days: 5.3%December 2023 · 22–28 days: 2.7%December 2023 · > 28 days: 3.5%January 2024 · Same day: 33.6%January 2024 · 1 day: 8.5%January 2024 · 2–7 days: 24.4%January 2024 · 8–14 days: 13.9%January 2024 · 15–21 days: 8.8%January 2024 · 22–28 days: 5.6%January 2024 · > 28 days: 5.2%February 2024 · Same day: 37.2%February 2024 · 1 day: 8.6%February 2024 · 2–7 days: 23.4%February 2024 · 8–14 days: 16.6%February 2024 · 15–21 days: 7.1%February 2024 · 22–28 days: 3.4%February 2024 · > 28 days: 3.7%March 2024 · Same day: 41.1%March 2024 · 1 day: 8.8%March 2024 · 2–7 days: 21.4%March 2024 · 8–14 days: 12.9%March 2024 · 15–21 days: 7.7%March 2024 · 22–28 days: 4.7%March 2024 · > 28 days: 3.4%April 2024 · Same day: 39.7%April 2024 · 1 day: 6.4%April 2024 · 2–7 days: 23.1%April 2024 · 8–14 days: 11.5%April 2024 · 15–21 days: 7.6%April 2024 · 22–28 days: 7.0%April 2024 · > 28 days: 4.8%May 2024 · Same day: 40.7%May 2024 · 1 day: 6.4%May 2024 · 2–7 days: 20.7%May 2024 · 8–14 days: 14.3%May 2024 · 15–21 days: 6.0%May 2024 · 22–28 days: 6.5%May 2024 · > 28 days: 5.3%June 2024 · Same day: 36.8%June 2024 · 1 day: 4.6%June 2024 · 2–7 days: 25.2%June 2024 · 8–14 days: 14.2%June 2024 · 15–21 days: 9.5%June 2024 · 22–28 days: 5.5%June 2024 · > 28 days: 4.2%July 2024 · Same day: 30.8%July 2024 · 1 day: 5.2%July 2024 · 2–7 days: 20.3%July 2024 · 8–14 days: 16.9%July 2024 · 15–21 days: 10.6%July 2024 · 22–28 days: 7.6%July 2024 · > 28 days: 8.6%August 2024 · Same day: 32.0%August 2024 · 1 day: 5.7%August 2024 · 2–7 days: 23.8%August 2024 · 8–14 days: 16.4%August 2024 · 15–21 days: 9.8%August 2024 · 22–28 days: 6.8%August 2024 · > 28 days: 5.4%September 2024 · Same day: 30.1%September 2024 · 1 day: 7.5%September 2024 · 2–7 days: 21.5%September 2024 · 8–14 days: 15.2%September 2024 · 15–21 days: 12.6%September 2024 · 22–28 days: 7.2%September 2024 · > 28 days: 5.9%November 2024 · Same day: 32.0%November 2024 · 1 day: 5.6%November 2024 · 2–7 days: 25.2%November 2024 · 8–14 days: 23.6%November 2024 · 15–21 days: 5.5%November 2024 · 22–28 days: 3.8%November 2024 · > 28 days: 4.3%December 2024 · Same day: 38.5%December 2024 · 1 day: 4.6%December 2024 · 2–7 days: 26.2%December 2024 · 8–14 days: 16.2%December 2024 · 15–21 days: 7.4%December 2024 · 22–28 days: 3.8%December 2024 · > 28 days: 3.4%January 2025 · Same day: 33.6%January 2025 · 1 day: 5.7%January 2025 · 2–7 days: 28.2%January 2025 · 8–14 days: 17.0%January 2025 · 15–21 days: 6.3%January 2025 · 22–28 days: 3.1%January 2025 · > 28 days: 6.0%February 2025 · Same day: 34.7%February 2025 · 1 day: 5.2%February 2025 · 2–7 days: 21.5%February 2025 · 8–14 days: 24.3%February 2025 · 15–21 days: 6.6%February 2025 · 22–28 days: 3.9%February 2025 · > 28 days: 3.7%March 2025 · Same day: 38.7%March 2025 · 1 day: 9.7%March 2025 · 2–7 days: 23.3%March 2025 · 8–14 days: 14.9%March 2025 · 15–21 days: 4.9%March 2025 · 22–28 days: 3.0%March 2025 · > 28 days: 5.6%April 2025 · Same day: 42.9%April 2025 · 1 day: 6.8%April 2025 · 2–7 days: 19.4%April 2025 · 8–14 days: 11.1%April 2025 · 15–21 days: 9.8%April 2025 · 22–28 days: 4.2%April 2025 · > 28 days: 5.9%May 2025 · Same day: 36.0%May 2025 · 1 day: 6.2%May 2025 · 2–7 days: 23.3%May 2025 · 8–14 days: 18.9%May 2025 · 15–21 days: 7.8%May 2025 · 22–28 days: 2.7%May 2025 · > 28 days: 5.2%June 2025 · Same day: 40.1%June 2025 · 1 day: 6.6%June 2025 · 2–7 days: 23.9%June 2025 · 8–14 days: 14.3%June 2025 · 15–21 days: 6.4%June 2025 · 22–28 days: 3.8%June 2025 · > 28 days: 4.9%July 2025 · Same day: 49.8%July 2025 · 1 day: 7.2%July 2025 · 2–7 days: 14.8%July 2025 · 8–14 days: 9.7%July 2025 · 15–21 days: 11.7%July 2025 · 22–28 days: 3.4%July 2025 · > 28 days: 3.5%August 2025 · Same day: 48.4%August 2025 · 1 day: 6.2%August 2025 · 2–7 days: 14.1%August 2025 · 8–14 days: 12.6%August 2025 · 15–21 days: 9.1%August 2025 · 22–28 days: 4.4%August 2025 · > 28 days: 5.2%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 34/100
  • Moderate demand

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+4.8%
Face-to-face %-3%
Telephone %+6.3%
Same-day %+4.9%
Appts per 1K+4.8%
Triage %-8%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the most significant deviation from the practice's trailing average is the sharp drop in face-to-face appointments, now at 58.9% compared to the usual 74.1%. This is a notable decrease and could indicate a shift in patient preference or operational changes.

Several trends are worth noting. The percentage of triage appointments has dropped significantly, falling by 40.7% in August. The DNA rate has also decreased by 33.3% this month, which might suggest improved patient attendance or changes in how DNAs are recorded. Additionally, telephone appointments have increased by 46.4% in July, which could reflect a shift in patient access methods.

To investigate these changes, it would be prudent to review the triage process to understand the drop and verify if it aligns with any system changes or policy updates. Also, examining the DNA rate reduction could help identify if there are new measures in place to improve patient attendance. Finally, the spike in telephone appointments should be reviewed to see if it correlates with any changes in patient access or communication strategies.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 2.4 · avg 4.7 ± 1.1
sameDayPct2025-08
value 48.4 · avg 36.6 ± 5.5
phonePct2025-08
value 41.1 · avg 25.8 ± 4.4
f2fPct2025-08
value 58.9 · avg 74.1 ± 4.4
dnaRate2025-08
value 3.6 · avg 5.4 ± 0.7
sameDayPct2025-07
value 49.8 · avg 35.5 ± 3.8
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
4.1 → 2.4 (-40.7%)
dnaRate2025-08
5.4 → 3.6 (-33.3%)
phonePct2025-07
24.8 → 36.3 (+46.4%)
triagePct2025-06
3.5 → 5.4 (+53.8%)
triagePct2025-05
6.5 → 3.5 (-45.8%)
dnaRate2025-05
4.2 → 6.3 (+50%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

5

Nurse FTE

1

Direct Patient Care FTE

1.36

Admin FTE

6.95

1 practices reporting · 100.0% coverage

Staff group mix

GP5.0 FTE · 35%
Nurse1.0 FTE · 7%
Direct Patient Care1.4 FTE · 10%
Admin7.0 FTE · 49%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP5.00 FTE · 7 headcount
Partner1.73 FTE (35%) · 2 hc
Salaried1.35 FTE (27%) · 3 hc
Training (ST/F)1.92 FTE (38%) · 2 hc
Nurses1.00 FTE · 1 headcount
Practice Nurse1.00 FTE (100%) · 1 hc
Admin / Non-clinical6.95 FTE · 10 headcount
Management1.07 FTE (15%) · 1 hc
Reception / Admin4.88 FTE (70%) · 8 hc
Other1.00 FTE (14%) · 1 hc
Direct Patient Care1.36 FTE · 2 headcount
Other1.36 FTE (100%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030358GP · 2024-03: 5 FTEGP · 2024-04: 5 FTEGP · 2024-05: 5 FTEGP · 2024-06: 6 FTEGP · 2024-07: 5 FTEGP · 2024-08: 5 FTEGP · 2024-09: 5 FTEGP · 2024-10: 5 FTEGP · 2024-11: 5 FTEGP · 2024-12: 5 FTEGP · 2025-01: 5 FTEGP · 2025-02: 5 FTEGP · 2025-03: 5 FTEGP · 2025-04: 5 FTEGP · 2025-05: 5 FTEGP · 2025-06: 5 FTEGP · 2025-07: 5 FTEGP · 2025-08: 5 FTEGP · 2025-09: 5 FTEGP · 2025-10: 5 FTEGP · 2025-11: 5 FTEGP · 2025-12: 5 FTEGP · 2026-01: 4 FTEGP · 2026-02: 5 FTEGP · 2026-03: 5 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 6 FTEAdmin · 2024-04: 6 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 5 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 4 FTEAdmin · 2024-12: 4 FTEAdmin · 2025-01: 4 FTEAdmin · 2025-02: 4 FTEAdmin · 2025-03: 4 FTEAdmin · 2025-04: 4 FTEAdmin · 2025-05: 4 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 7 FTEAdmin · 2025-08: 7 FTEAdmin · 2025-09: 7 FTEAdmin · 2025-10: 7 FTEAdmin · 2025-11: 7 FTEAdmin · 2025-12: 7 FTEAdmin · 2026-01: 7 FTEAdmin · 2026-02: 7 FTEAdmin · 2026-03: 7 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good95.6%
Phone easy59.3%
Website easy95.7%
100.0% coverage

Prescribing volume

1.3

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.