GP Practice

Glebelands Practice

F86020

Compare to

Registered patients

6,579

NHS Digital list size

GP FTE

5

NHS Digital workforce

Patients per GP FTE

1,316

Items per patient

1.3

prescribing volume

GPPS overall good

95.6%

patient experience

Access KPIs · August 2025

Same-day %

48.4%

Month: August 2025

Appts per 1K patients

391

all bookings (incl. triage)

Patient contacts per 1K

391

F2F + phone + video only

28+ day backlog

5.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face58.9%
Telephone41.1%
Triage2.4%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %48.4%43.0%+5.4%
Face-to-face %58.9%58.4%+0.5%
Telephone %41.1%21.9%+19.2%
Appts per 1K391.4479.7-88.3
Triage %2.4%8.7%-6.3%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080326395Same-day % · 2023-08: 42.1%Same-day % · 2023-09: 32.7%Same-day % · 2023-10: 35.5%Same-day % · 2023-11: 31.4%Same-day % · 2023-12: 37.2%Same-day % · 2024-01: 33.6%Same-day % · 2024-02: 37.2%Same-day % · 2024-03: 41.1%Same-day % · 2024-04: 39.7%Same-day % · 2024-05: 40.7%Same-day % · 2024-06: 36.8%Same-day % · 2024-07: 30.8%Same-day % · 2024-08: 32.0%Same-day % · 2024-09: 30.1%Same-day % · 2024-11: 32.0%Same-day % · 2024-12: 38.5%Same-day % · 2025-01: 33.6%Same-day % · 2025-02: 34.7%Same-day % · 2025-03: 38.7%Same-day % · 2025-04: 42.9%Same-day % · 2025-05: 36.0%Same-day % · 2025-06: 40.1%Same-day % · 2025-07: 49.8%Same-day % · 2025-08: 48.4%F2F % · 2023-08: 78.2%F2F % · 2023-09: 84.9%F2F % · 2023-10: 82.9%F2F % · 2023-11: 79.8%F2F % · 2023-12: 76.1%F2F % · 2024-01: 80.7%F2F % · 2024-02: 77.8%F2F % · 2024-03: 79.3%F2F % · 2024-04: 78.4%F2F % · 2024-05: 78.1%F2F % · 2024-06: 75.7%F2F % · 2024-07: 81.1%F2F % · 2024-08: 77.3%F2F % · 2024-09: 76.8%F2F % · 2024-11: 75.5%F2F % · 2024-12: 73.7%F2F % · 2025-01: 76.5%F2F % · 2025-02: 77.0%F2F % · 2025-03: 69.2%F2F % · 2025-04: 70.2%F2F % · 2025-05: 74.0%F2F % · 2025-06: 74.9%F2F % · 2025-07: 63.5%F2F % · 2025-08: 58.9%Phone % · 2023-08: 19.2%Phone % · 2023-09: 13.0%Phone % · 2023-10: 15.4%Phone % · 2023-11: 18.0%Phone % · 2023-12: 23.8%Phone % · 2024-01: 19.2%Phone % · 2024-02: 22.2%Phone % · 2024-03: 20.7%Phone % · 2024-04: 21.6%Phone % · 2024-05: 21.5%Phone % · 2024-06: 24.3%Phone % · 2024-07: 18.9%Phone % · 2024-08: 22.7%Phone % · 2024-09: 23.2%Phone % · 2024-11: 24.5%Phone % · 2024-12: 26.3%Phone % · 2025-01: 23.5%Phone % · 2025-02: 23.0%Phone % · 2025-03: 30.8%Phone % · 2025-04: 29.8%Phone % · 2025-05: 26.0%Phone % · 2025-06: 24.8%Phone % · 2025-07: 36.3%Phone % · 2025-08: 41.1%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.3%Triage % · 2023-09: 0.9%Triage % · 2023-10: 1.9%Triage % · 2023-11: 1.6%Triage % · 2023-12: 1.6%Triage % · 2024-01: 1.2%Triage % · 2024-02: 1.2%Triage % · 2024-03: 1.9%Triage % · 2024-04: 4.2%Triage % · 2024-05: 4.9%Triage % · 2024-06: 3.9%Triage % · 2024-07: 5.4%Triage % · 2024-08: 5.6%Triage % · 2024-09: 5.6%Triage % · 2024-11: 3.4%Triage % · 2024-12: 6.0%Triage % · 2025-01: 4.8%Triage % · 2025-02: 2.8%Triage % · 2025-03: 3.7%Triage % · 2025-04: 6.5%Triage % · 2025-05: 3.5%Triage % · 2025-06: 5.4%Triage % · 2025-07: 4.1%Triage % · 2025-08: 2.4%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-081,8722,3542,8353,3172023-08: 2,206 appointments2023-09: 3,021 appointments2023-10: 2,859 appointments2023-11: 2,478 appointments2023-12: 2,017 appointments2024-01: 2,717 appointments2024-02: 2,502 appointments2024-03: 2,252 appointments2024-04: 2,137 appointments2024-05: 2,247 appointments2024-06: 2,334 appointments2024-07: 2,433 appointments2024-08: 2,092 appointments2024-09: 2,293 appointments2024-11: 2,641 appointments2024-12: 2,012 appointments2025-01: 2,612 appointments2025-02: 2,355 appointments2025-03: 2,368 appointments2025-04: 2,085 appointments2025-05: 2,290 appointments2025-06: 2,040 appointments2025-07: 3,177 appointments2025-08: 2,575 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-082853584315042023-08: 335.3 appts per 1,000 patients2023-09: 459.2 appts per 1,000 patients2023-10: 434.6 appts per 1,000 patients2023-11: 376.7 appts per 1,000 patients2023-12: 306.6 appts per 1,000 patients2024-01: 413 appts per 1,000 patients2024-02: 380.3 appts per 1,000 patients2024-03: 342.3 appts per 1,000 patients2024-04: 324.8 appts per 1,000 patients2024-05: 341.5 appts per 1,000 patients2024-06: 354.8 appts per 1,000 patients2024-07: 369.8 appts per 1,000 patients2024-08: 318 appts per 1,000 patients2024-09: 348.5 appts per 1,000 patients2024-11: 401.4 appts per 1,000 patients2024-12: 305.8 appts per 1,000 patients2025-01: 397 appts per 1,000 patients2025-02: 358 appts per 1,000 patients2025-03: 359.9 appts per 1,000 patients2025-04: 316.9 appts per 1,000 patients2025-05: 348.1 appts per 1,000 patients2025-06: 310.1 appts per 1,000 patients2025-07: 482.9 appts per 1,000 patients2025-08: 391.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 42.1%August 2023 · 1 day: 6.7%August 2023 · 2–7 days: 22.5%August 2023 · 8–14 days: 12.8%August 2023 · 15–21 days: 7.4%August 2023 · 22–28 days: 3.4%August 2023 · > 28 days: 5.1%September 2023 · Same day: 32.7%September 2023 · 1 day: 6.0%September 2023 · 2–7 days: 18.7%September 2023 · 8–14 days: 17.6%September 2023 · 15–21 days: 15.8%September 2023 · 22–28 days: 4.7%September 2023 · > 28 days: 4.5%October 2023 · Same day: 35.5%October 2023 · 1 day: 7.3%October 2023 · 2–7 days: 23.4%October 2023 · 8–14 days: 15.9%October 2023 · 15–21 days: 7.4%October 2023 · 22–28 days: 5.3%October 2023 · > 28 days: 5.3%November 2023 · Same day: 31.4%November 2023 · 1 day: 7.4%November 2023 · 2–7 days: 28.1%November 2023 · 8–14 days: 15.5%November 2023 · 15–21 days: 6.8%November 2023 · 22–28 days: 6.5%November 2023 · > 28 days: 4.2%December 2023 · Same day: 37.2%December 2023 · 1 day: 6.8%December 2023 · 2–7 days: 29.9%December 2023 · 8–14 days: 14.7%December 2023 · 15–21 days: 5.3%December 2023 · 22–28 days: 2.7%December 2023 · > 28 days: 3.5%January 2024 · Same day: 33.6%January 2024 · 1 day: 8.5%January 2024 · 2–7 days: 24.4%January 2024 · 8–14 days: 13.9%January 2024 · 15–21 days: 8.8%January 2024 · 22–28 days: 5.6%January 2024 · > 28 days: 5.2%February 2024 · Same day: 37.2%February 2024 · 1 day: 8.6%February 2024 · 2–7 days: 23.4%February 2024 · 8–14 days: 16.6%February 2024 · 15–21 days: 7.1%February 2024 · 22–28 days: 3.4%February 2024 · > 28 days: 3.7%March 2024 · Same day: 41.1%March 2024 · 1 day: 8.8%March 2024 · 2–7 days: 21.4%March 2024 · 8–14 days: 12.9%March 2024 · 15–21 days: 7.7%March 2024 · 22–28 days: 4.7%March 2024 · > 28 days: 3.4%April 2024 · Same day: 39.7%April 2024 · 1 day: 6.4%April 2024 · 2–7 days: 23.1%April 2024 · 8–14 days: 11.5%April 2024 · 15–21 days: 7.6%April 2024 · 22–28 days: 7.0%April 2024 · > 28 days: 4.8%May 2024 · Same day: 40.7%May 2024 · 1 day: 6.4%May 2024 · 2–7 days: 20.7%May 2024 · 8–14 days: 14.3%May 2024 · 15–21 days: 6.0%May 2024 · 22–28 days: 6.5%May 2024 · > 28 days: 5.3%June 2024 · Same day: 36.8%June 2024 · 1 day: 4.6%June 2024 · 2–7 days: 25.2%June 2024 · 8–14 days: 14.2%June 2024 · 15–21 days: 9.5%June 2024 · 22–28 days: 5.5%June 2024 · > 28 days: 4.2%July 2024 · Same day: 30.8%July 2024 · 1 day: 5.2%July 2024 · 2–7 days: 20.3%July 2024 · 8–14 days: 16.9%July 2024 · 15–21 days: 10.6%July 2024 · 22–28 days: 7.6%July 2024 · > 28 days: 8.6%August 2024 · Same day: 32.0%August 2024 · 1 day: 5.7%August 2024 · 2–7 days: 23.8%August 2024 · 8–14 days: 16.4%August 2024 · 15–21 days: 9.8%August 2024 · 22–28 days: 6.8%August 2024 · > 28 days: 5.4%September 2024 · Same day: 30.1%September 2024 · 1 day: 7.5%September 2024 · 2–7 days: 21.5%September 2024 · 8–14 days: 15.2%September 2024 · 15–21 days: 12.6%September 2024 · 22–28 days: 7.2%September 2024 · > 28 days: 5.9%November 2024 · Same day: 32.0%November 2024 · 1 day: 5.6%November 2024 · 2–7 days: 25.2%November 2024 · 8–14 days: 23.6%November 2024 · 15–21 days: 5.5%November 2024 · 22–28 days: 3.8%November 2024 · > 28 days: 4.3%December 2024 · Same day: 38.5%December 2024 · 1 day: 4.6%December 2024 · 2–7 days: 26.2%December 2024 · 8–14 days: 16.2%December 2024 · 15–21 days: 7.4%December 2024 · 22–28 days: 3.8%December 2024 · > 28 days: 3.4%January 2025 · Same day: 33.6%January 2025 · 1 day: 5.7%January 2025 · 2–7 days: 28.2%January 2025 · 8–14 days: 17.0%January 2025 · 15–21 days: 6.3%January 2025 · 22–28 days: 3.1%January 2025 · > 28 days: 6.0%February 2025 · Same day: 34.7%February 2025 · 1 day: 5.2%February 2025 · 2–7 days: 21.5%February 2025 · 8–14 days: 24.3%February 2025 · 15–21 days: 6.6%February 2025 · 22–28 days: 3.9%February 2025 · > 28 days: 3.7%March 2025 · Same day: 38.7%March 2025 · 1 day: 9.7%March 2025 · 2–7 days: 23.3%March 2025 · 8–14 days: 14.9%March 2025 · 15–21 days: 4.9%March 2025 · 22–28 days: 3.0%March 2025 · > 28 days: 5.6%April 2025 · Same day: 42.9%April 2025 · 1 day: 6.8%April 2025 · 2–7 days: 19.4%April 2025 · 8–14 days: 11.1%April 2025 · 15–21 days: 9.8%April 2025 · 22–28 days: 4.2%April 2025 · > 28 days: 5.9%May 2025 · Same day: 36.0%May 2025 · 1 day: 6.2%May 2025 · 2–7 days: 23.3%May 2025 · 8–14 days: 18.9%May 2025 · 15–21 days: 7.8%May 2025 · 22–28 days: 2.7%May 2025 · > 28 days: 5.2%June 2025 · Same day: 40.1%June 2025 · 1 day: 6.6%June 2025 · 2–7 days: 23.9%June 2025 · 8–14 days: 14.3%June 2025 · 15–21 days: 6.4%June 2025 · 22–28 days: 3.8%June 2025 · > 28 days: 4.9%July 2025 · Same day: 49.8%July 2025 · 1 day: 7.2%July 2025 · 2–7 days: 14.8%July 2025 · 8–14 days: 9.7%July 2025 · 15–21 days: 11.7%July 2025 · 22–28 days: 3.4%July 2025 · > 28 days: 3.5%August 2025 · Same day: 48.4%August 2025 · 1 day: 6.2%August 2025 · 2–7 days: 14.1%August 2025 · 8–14 days: 12.6%August 2025 · 15–21 days: 9.1%August 2025 · 22–28 days: 4.4%August 2025 · > 28 days: 5.2%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 34/100
  • Moderate demand

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+4.8%
Face-to-face %-3%
Telephone %+6.3%
Same-day %+4.9%
Appts per 1K+4.8%
Triage %-8%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the face-to-face percentage dropped significantly to 58.9%, which is 15.2% below the practice's trailing average. This is the most notable change this month.

Several trends and step changes are worth noting. The phone percentage increased by 46.4% in July 2025, likely indicating a shift in appointment types. The triage percentage saw a sharp decline of 40.7% in August 2025, which may reflect a change in triage policies or operational pressures. The DNA rate also decreased by 33.3% in August 2025, suggesting improved patient attendance.

To confirm these signals, review whether the phone-mix shift in July 2025 aligns with any system changes or policy updates. Additionally, verify if the dip in face-to-face appointments in August 2025 is due to operational adjustments or other factors.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 6 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 2.4 · avg 4.7 ± 1.1
sameDayPct2025-08
value 48.4 · avg 36.6 ± 5.5
phonePct2025-08
value 41.1 · avg 25.8 ± 4.4
f2fPct2025-08
value 58.9 · avg 74.1 ± 4.4
dnaRate2025-08
value 3.6 · avg 5.4 ± 0.7
sameDayPct2025-07
value 49.8 · avg 35.5 ± 3.8
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
4.1 → 2.4 (-40.7%)
dnaRate2025-08
5.4 → 3.6 (-33.3%)
phonePct2025-07
24.8 → 36.3 (+46.4%)
triagePct2025-06
3.5 → 5.4 (+53.8%)
triagePct2025-05
6.5 → 3.5 (-45.8%)
dnaRate2025-05
4.2 → 6.3 (+50%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

5

Nurse FTE

1

Direct Patient Care FTE

1.36

Admin FTE

6.95

1 practices reporting · 100.0% coverage

Staff group mix

GP5.0 FTE · 35%
Nurse1.0 FTE · 7%
Direct Patient Care1.4 FTE · 10%
Admin7.0 FTE · 49%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP5.00 FTE · 7 headcount
Partner1.73 FTE (35%) · 2 hc
Salaried1.35 FTE (27%) · 3 hc
Training (ST/F)1.92 FTE (38%) · 2 hc
Nurses1.00 FTE · 1 headcount
Practice Nurse1.00 FTE (100%) · 1 hc
Admin / Non-clinical6.95 FTE · 10 headcount
Management1.07 FTE (15%) · 1 hc
Reception / Admin4.88 FTE (70%) · 8 hc
Other1.00 FTE (14%) · 1 hc
Direct Patient Care1.36 FTE · 2 headcount
Other1.36 FTE (100%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030358GP · 2024-03: 5 FTEGP · 2024-04: 5 FTEGP · 2024-05: 5 FTEGP · 2024-06: 6 FTEGP · 2024-07: 5 FTEGP · 2024-08: 5 FTEGP · 2024-09: 5 FTEGP · 2024-10: 5 FTEGP · 2024-11: 5 FTEGP · 2024-12: 5 FTEGP · 2025-01: 5 FTEGP · 2025-02: 5 FTEGP · 2025-03: 5 FTEGP · 2025-04: 5 FTEGP · 2025-05: 5 FTEGP · 2025-06: 5 FTEGP · 2025-07: 5 FTEGP · 2025-08: 5 FTEGP · 2025-09: 5 FTEGP · 2025-10: 5 FTEGP · 2025-11: 5 FTEGP · 2025-12: 5 FTEGP · 2026-01: 4 FTEGP · 2026-02: 5 FTEGP · 2026-03: 5 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 6 FTEAdmin · 2024-04: 6 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 5 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 4 FTEAdmin · 2024-12: 4 FTEAdmin · 2025-01: 4 FTEAdmin · 2025-02: 4 FTEAdmin · 2025-03: 4 FTEAdmin · 2025-04: 4 FTEAdmin · 2025-05: 4 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 7 FTEAdmin · 2025-08: 7 FTEAdmin · 2025-09: 7 FTEAdmin · 2025-10: 7 FTEAdmin · 2025-11: 7 FTEAdmin · 2025-12: 7 FTEAdmin · 2026-01: 7 FTEAdmin · 2026-02: 7 FTEAdmin · 2026-03: 7 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good95.6%
Phone easy59.3%
Website easy95.7%
100.0% coverage

Prescribing volume

1.3

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 8/4/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.