GP Practice

Wanstead Place Surgery

F86032

Compare to

Registered patients

9,042

NHS Digital list size

GP FTE

8

NHS Digital workforce

Patients per GP FTE

1,130

Items per patient

1.44

prescribing volume

GPPS overall good

78.8%

patient experience

Access KPIs · August 2025

Same-day %

56.4%

Month: August 2025

Appts per 1K patients

361

all bookings (incl. triage)

Patient contacts per 1K

359

F2F + phone + video only

28+ day backlog

0.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face87.5%
Telephone0.6%
Video / online11.4%
Triage0.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %56.4%43.0%+13.4%
Face-to-face %87.5%58.4%+29.1%
Telephone %0.6%21.9%-21.3%
Appts per 1K360.8479.7-118.9
Triage %0.6%8.7%-8.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-0803775112Same-day % · 2023-08: 55.0%Same-day % · 2023-09: 40.0%Same-day % · 2023-10: 50.6%Same-day % · 2023-11: 52.5%Same-day % · 2023-12: 59.8%Same-day % · 2024-01: 59.2%Same-day % · 2024-02: 51.0%Same-day % · 2024-03: 54.1%Same-day % · 2024-04: 53.4%Same-day % · 2024-05: 54.1%Same-day % · 2024-06: 54.4%Same-day % · 2024-07: 45.3%Same-day % · 2024-08: 50.5%Same-day % · 2024-09: 53.9%Same-day % · 2024-11: 48.8%Same-day % · 2024-12: 52.8%Same-day % · 2025-01: 58.9%Same-day % · 2025-02: 51.2%Same-day % · 2025-03: 53.6%Same-day % · 2025-04: 55.2%Same-day % · 2025-05: 54.1%Same-day % · 2025-06: 53.4%Same-day % · 2025-07: 54.9%Same-day % · 2025-08: 56.4%F2F % · 2023-08: 99.7%F2F % · 2023-09: 99.3%F2F % · 2023-10: 99.7%F2F % · 2023-11: 99.6%F2F % · 2023-12: 99.6%F2F % · 2024-01: 99.6%F2F % · 2024-02: 99.9%F2F % · 2024-03: 99.6%F2F % · 2024-04: 98.7%F2F % · 2024-05: 99.8%F2F % · 2024-06: 99.9%F2F % · 2024-07: 99.0%F2F % · 2024-08: 99.9%F2F % · 2024-09: 99.9%F2F % · 2024-11: 99.3%F2F % · 2024-12: 99.7%F2F % · 2025-01: 99.4%F2F % · 2025-02: 99.6%F2F % · 2025-03: 87.9%F2F % · 2025-04: 85.2%F2F % · 2025-05: 85.0%F2F % · 2025-06: 87.0%F2F % · 2025-07: 88.3%F2F % · 2025-08: 87.5%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.1%Phone % · 2023-11: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.5%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-11: 0.2%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.2%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.6%Phone % · 2025-04: 0.4%Phone % · 2025-05: 0.7%Phone % · 2025-06: 0.7%Phone % · 2025-07: 0.3%Phone % · 2025-08: 0.6%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 11.1%Video % · 2025-04: 12.2%Video % · 2025-05: 13.5%Video % · 2025-06: 12.0%Video % · 2025-07: 10.7%Video % · 2025-08: 11.4%Triage % · 2023-08: 4.8%Triage % · 2023-09: 4.7%Triage % · 2023-10: 7.1%Triage % · 2023-11: 5.0%Triage % · 2023-12: 6.6%Triage % · 2024-01: 5.4%Triage % · 2024-02: 6.7%Triage % · 2024-03: 7.6%Triage % · 2024-04: 7.5%Triage % · 2024-05: 6.7%Triage % · 2024-06: 8.0%Triage % · 2024-07: 6.7%Triage % · 2024-08: 6.4%Triage % · 2024-09: 7.4%Triage % · 2024-11: 7.8%Triage % · 2024-12: 8.7%Triage % · 2025-01: 8.2%Triage % · 2025-02: 9.8%Triage % · 2025-03: 11.6%Triage % · 2025-04: 12.5%Triage % · 2025-05: 13.8%Triage % · 2025-06: 12.2%Triage % · 2025-07: 8.0%Triage % · 2025-08: 0.6%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-082,9993,4803,9624,4432023-08: 3,737 appointments2023-09: 4,303 appointments2023-10: 3,967 appointments2023-11: 3,955 appointments2023-12: 3,211 appointments2024-01: 4,158 appointments2024-02: 3,698 appointments2024-03: 3,616 appointments2024-04: 3,509 appointments2024-05: 3,420 appointments2024-06: 3,233 appointments2024-07: 3,225 appointments2024-08: 3,210 appointments2024-09: 3,293 appointments2024-11: 3,360 appointments2024-12: 3,178 appointments2025-01: 3,932 appointments2025-02: 3,513 appointments2025-03: 3,634 appointments2025-04: 3,433 appointments2025-05: 3,139 appointments2025-06: 3,335 appointments2025-07: 3,605 appointments2025-08: 3,262 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-083323854384912023-08: 413.3 appts per 1,000 patients2023-09: 475.9 appts per 1,000 patients2023-10: 438.7 appts per 1,000 patients2023-11: 437.4 appts per 1,000 patients2023-12: 355.1 appts per 1,000 patients2024-01: 459.9 appts per 1,000 patients2024-02: 409 appts per 1,000 patients2024-03: 399.9 appts per 1,000 patients2024-04: 388.1 appts per 1,000 patients2024-05: 378.2 appts per 1,000 patients2024-06: 357.6 appts per 1,000 patients2024-07: 356.7 appts per 1,000 patients2024-08: 355 appts per 1,000 patients2024-09: 364.2 appts per 1,000 patients2024-11: 371.6 appts per 1,000 patients2024-12: 351.5 appts per 1,000 patients2025-01: 434.9 appts per 1,000 patients2025-02: 388.5 appts per 1,000 patients2025-03: 401.9 appts per 1,000 patients2025-04: 379.7 appts per 1,000 patients2025-05: 347.2 appts per 1,000 patients2025-06: 368.8 appts per 1,000 patients2025-07: 398.7 appts per 1,000 patients2025-08: 360.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 55.0%August 2023 · 1 day: 16.1%August 2023 · 2–7 days: 18.3%August 2023 · 8–14 days: 9.0%August 2023 · 15–21 days: 0.8%August 2023 · 22–28 days: 0.4%August 2023 · > 28 days: 0.4%September 2023 · Same day: 40.0%September 2023 · 1 day: 13.4%September 2023 · 2–7 days: 21.0%September 2023 · 8–14 days: 8.5%September 2023 · 15–21 days: 5.9%September 2023 · 22–28 days: 8.2%September 2023 · > 28 days: 3.0%October 2023 · Same day: 50.6%October 2023 · 1 day: 12.8%October 2023 · 2–7 days: 23.4%October 2023 · 8–14 days: 12.2%October 2023 · 15–21 days: 0.7%October 2023 · 22–28 days: 0.3%October 2023 · > 28 days: 0.1%November 2023 · Same day: 52.5%November 2023 · 1 day: 12.9%November 2023 · 2–7 days: 19.2%November 2023 · 8–14 days: 14.2%November 2023 · 15–21 days: 0.8%November 2023 · 22–28 days: 0.3%November 2023 · > 28 days: 0.1%December 2023 · Same day: 59.8%December 2023 · 1 day: 9.7%December 2023 · 2–7 days: 16.9%December 2023 · 8–14 days: 12.6%December 2023 · 15–21 days: 0.9%December 2023 · 22–28 days: 0.1%December 2023 · > 28 days: 0.1%January 2024 · Same day: 59.2%January 2024 · 1 day: 10.5%January 2024 · 2–7 days: 21.1%January 2024 · 8–14 days: 8.4%January 2024 · 15–21 days: 0.7%January 2024 · 22–28 days: 0.1%February 2024 · Same day: 51.0%February 2024 · 1 day: 14.5%February 2024 · 2–7 days: 20.6%February 2024 · 8–14 days: 11.1%February 2024 · 15–21 days: 1.9%February 2024 · 22–28 days: 0.7%February 2024 · > 28 days: 0.1%March 2024 · Same day: 54.1%March 2024 · 1 day: 11.8%March 2024 · 2–7 days: 18.1%March 2024 · 8–14 days: 11.8%March 2024 · 15–21 days: 2.7%March 2024 · 22–28 days: 0.7%March 2024 · > 28 days: 0.7%April 2024 · Same day: 53.4%April 2024 · 1 day: 11.9%April 2024 · 2–7 days: 17.7%April 2024 · 8–14 days: 11.0%April 2024 · 15–21 days: 3.4%April 2024 · 22–28 days: 1.7%April 2024 · > 28 days: 0.9%May 2024 · Same day: 54.1%May 2024 · 1 day: 11.5%May 2024 · 2–7 days: 15.9%May 2024 · 8–14 days: 13.1%May 2024 · 15–21 days: 2.7%May 2024 · 22–28 days: 1.9%May 2024 · > 28 days: 0.7%June 2024 · Same day: 54.4%June 2024 · 1 day: 12.4%June 2024 · 2–7 days: 16.2%June 2024 · 8–14 days: 13.0%June 2024 · 15–21 days: 2.8%June 2024 · 22–28 days: 0.8%June 2024 · > 28 days: 0.2%July 2024 · Same day: 45.3%July 2024 · 1 day: 13.2%July 2024 · 2–7 days: 19.3%July 2024 · 8–14 days: 17.1%July 2024 · 15–21 days: 3.1%July 2024 · 22–28 days: 1.6%July 2024 · > 28 days: 0.4%August 2024 · Same day: 50.5%August 2024 · 1 day: 15.1%August 2024 · 2–7 days: 18.2%August 2024 · 8–14 days: 11.8%August 2024 · 15–21 days: 2.5%August 2024 · 22–28 days: 1.3%August 2024 · > 28 days: 0.6%September 2024 · Same day: 53.9%September 2024 · 1 day: 10.8%September 2024 · 2–7 days: 18.3%September 2024 · 8–14 days: 10.5%September 2024 · 15–21 days: 4.8%September 2024 · 22–28 days: 1.3%September 2024 · > 28 days: 0.5%November 2024 · Same day: 48.8%November 2024 · 1 day: 10.0%November 2024 · 2–7 days: 20.8%November 2024 · 8–14 days: 12.7%November 2024 · 15–21 days: 5.2%November 2024 · 22–28 days: 1.7%November 2024 · > 28 days: 0.7%December 2024 · Same day: 52.8%December 2024 · 1 day: 9.7%December 2024 · 2–7 days: 17.8%December 2024 · 8–14 days: 14.0%December 2024 · 15–21 days: 4.2%December 2024 · 22–28 days: 1.3%December 2024 · > 28 days: 0.3%January 2025 · Same day: 58.9%January 2025 · 1 day: 7.7%January 2025 · 2–7 days: 15.1%January 2025 · 8–14 days: 12.6%January 2025 · 15–21 days: 2.6%January 2025 · 22–28 days: 2.0%January 2025 · > 28 days: 1.0%February 2025 · Same day: 51.2%February 2025 · 1 day: 11.1%February 2025 · 2–7 days: 17.0%February 2025 · 8–14 days: 16.2%February 2025 · 15–21 days: 2.8%February 2025 · 22–28 days: 1.3%February 2025 · > 28 days: 0.4%March 2025 · Same day: 53.6%March 2025 · 1 day: 9.0%March 2025 · 2–7 days: 14.2%March 2025 · 8–14 days: 14.8%March 2025 · 15–21 days: 5.4%March 2025 · 22–28 days: 2.0%March 2025 · > 28 days: 1.0%April 2025 · Same day: 55.2%April 2025 · 1 day: 10.1%April 2025 · 2–7 days: 14.5%April 2025 · 8–14 days: 13.9%April 2025 · 15–21 days: 3.6%April 2025 · 22–28 days: 1.8%April 2025 · > 28 days: 0.9%May 2025 · Same day: 54.1%May 2025 · 1 day: 9.4%May 2025 · 2–7 days: 17.3%May 2025 · 8–14 days: 13.0%May 2025 · 15–21 days: 4.0%May 2025 · 22–28 days: 1.3%May 2025 · > 28 days: 0.9%June 2025 · Same day: 53.4%June 2025 · 1 day: 7.6%June 2025 · 2–7 days: 18.0%June 2025 · 8–14 days: 15.8%June 2025 · 15–21 days: 3.2%June 2025 · 22–28 days: 1.6%June 2025 · > 28 days: 0.3%July 2025 · Same day: 54.9%July 2025 · 1 day: 10.2%July 2025 · 2–7 days: 14.5%July 2025 · 8–14 days: 15.7%July 2025 · 15–21 days: 3.2%July 2025 · 22–28 days: 1.1%July 2025 · > 28 days: 0.4%August 2025 · Same day: 56.4%August 2025 · 1 day: 10.3%August 2025 · 2–7 days: 14.8%August 2025 · 8–14 days: 13.1%August 2025 · 15–21 days: 4.0%August 2025 · 22–28 days: 1.1%August 2025 · > 28 days: 0.3%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 26/100
  • Moderate demand

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1%
Face-to-face %+0.3%
Telephone %-1.6%
Same-day %+0.6%
Appts per 1K-1%
Triage %-20.4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a significant drop in the triage percentage, falling to 0.6% from the trailing average of 9.4%. This is a notable anomaly and a sharp decline from previous months.

Several trends and step changes are worth noting. The phone percentage doubled from 0.3% to 0.6% in August, a 100% increase. The triage percentage also saw a dramatic drop, falling by 92.3% from 8% to 0.6% in the same month. These shifts could indicate a change in workflow or recording policies.

To investigate, review the phone-mix shift in August to see if it aligns with a system change. Also, verify if the significant drop in triage percentage in August is due to a policy change or a recording issue.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 0.6 · avg 9.4 ± 2.4
triagePct2025-05
value 13.8 · avg 8.4 ± 1.8
phonePct2025-05
value 0.7 · avg 0.2 ± 0.2
f2fPct2025-05
value 85 · avg 97.4 ± 4.9
triagePct2025-04
value 12.5 · avg 8 ± 1.4
f2fPct2025-04
value 85.2 · avg 98.6 ± 3.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2025-08
0.3 → 0.6 (+100%)
triagePct2025-08
8 → 0.6 (-92.3%)
phonePct2025-07
0.7 → 0.3 (-57.1%)
triagePct2025-07
12.2 → 8 (-34.9%)
phonePct2025-05
0.4 → 0.7 (+75%)
phonePct2025-04
0.6 → 0.4 (-33.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2016-10-05 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2016-10-05.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

8

Nurse FTE

1.55

Direct Patient Care FTE

0

Admin FTE

6.85

1 practices reporting · 100.0% coverage

Staff group mix

GP8.0 FTE · 49%
Nurse1.6 FTE · 9%
Direct Patient Care0.0 FTE · 0%
Admin6.8 FTE · 42%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP8.00 FTE · 10 headcount
Partner3.20 FTE (40%) · 3 hc
Salaried1.60 FTE (20%) · 3 hc
Training (ST/F)3.20 FTE (40%) · 4 hc
Nurses1.54 FTE · 3 headcount
Practice Nurse0.69 FTE (45%) · 2 hc
Other0.85 FTE (55%) · 1 hc
Admin / Non-clinical6.85 FTE · 11 headcount
Management0.99 FTE (14%) · 1 hc
Reception / Admin4.34 FTE (63%) · 7 hc
Other1.52 FTE (22%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304811GP · 2024-03: 9 FTEGP · 2024-04: 9 FTEGP · 2024-05: 9 FTEGP · 2024-06: 9 FTEGP · 2024-07: 8 FTEGP · 2024-08: 10 FTEGP · 2024-09: 9 FTEGP · 2024-10: 8 FTEGP · 2024-11: 8 FTEGP · 2024-12: 9 FTEGP · 2025-01: 9 FTEGP · 2025-02: 9 FTEGP · 2025-03: 9 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 9 FTEGP · 2025-07: 9 FTEGP · 2025-08: 10 FTEGP · 2025-09: 10 FTEGP · 2025-10: 9 FTEGP · 2025-11: 9 FTEGP · 2025-12: 8 FTEGP · 2026-01: 8 FTEGP · 2026-02: 8 FTEGP · 2026-03: 8 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 8 FTEAdmin · 2024-04: 8 FTEAdmin · 2024-05: 8 FTEAdmin · 2024-06: 8 FTEAdmin · 2024-07: 8 FTEAdmin · 2024-08: 8 FTEAdmin · 2024-09: 8 FTEAdmin · 2024-10: 8 FTEAdmin · 2024-11: 8 FTEAdmin · 2024-12: 7 FTEAdmin · 2025-01: 8 FTEAdmin · 2025-02: 8 FTEAdmin · 2025-03: 8 FTEAdmin · 2025-04: 8 FTEAdmin · 2025-05: 7 FTEAdmin · 2025-06: 8 FTEAdmin · 2025-07: 8 FTEAdmin · 2025-08: 8 FTEAdmin · 2025-09: 8 FTEAdmin · 2025-10: 8 FTEAdmin · 2025-11: 8 FTEAdmin · 2025-12: 8 FTEAdmin · 2026-01: 7 FTEAdmin · 2026-02: 7 FTEAdmin · 2026-03: 7 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good78.8%
Phone easy16.3%
Website easy56.5%
100.0% coverage

Prescribing volume

1.44

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.