GP Practice

The Allum Medical Centre

F86036

Compare to

Registered patients

14,593

NHS Digital list size

GP FTE

7

NHS Digital workforce

Patients per GP FTE

2,085

Items per patient

1.31

prescribing volume

GPPS overall good

63.6%

patient experience

Access KPIs · August 2025

Same-day %

51.5%

Month: August 2025

Appts per 1K patients

323

all bookings (incl. triage)

Patient contacts per 1K

323

F2F + phone + video only

28+ day backlog

2.6%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face37.3%
Telephone54.7%
Video / online8.0%
Triage40.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %51.5%43.0%+8.5%
Face-to-face %37.3%58.4%-21.1%
Telephone %54.7%21.9%+32.8%
Appts per 1K322.6479.7-157.1
Triage %40.8%8.7%+32.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-080224567Same-day % · 2023-08: 46.9%Same-day % · 2023-09: 47.8%Same-day % · 2023-10: 48.8%Same-day % · 2023-11: 45.0%Same-day % · 2023-12: 52.1%Same-day % · 2024-01: 47.8%Same-day % · 2024-02: 40.7%Same-day % · 2024-03: 48.4%Same-day % · 2024-04: 47.8%Same-day % · 2024-05: 46.2%Same-day % · 2024-06: 45.2%Same-day % · 2024-07: 46.9%Same-day % · 2024-08: 50.2%Same-day % · 2024-09: 48.1%Same-day % · 2024-11: 48.3%Same-day % · 2024-12: 57.3%Same-day % · 2025-01: 49.1%Same-day % · 2025-02: 50.9%Same-day % · 2025-03: 52.4%Same-day % · 2025-04: 48.8%Same-day % · 2025-05: 49.3%Same-day % · 2025-06: 48.9%Same-day % · 2025-07: 47.2%Same-day % · 2025-08: 51.5%F2F % · 2023-08: 40.0%F2F % · 2023-09: 47.2%F2F % · 2023-10: 42.4%F2F % · 2023-11: 47.2%F2F % · 2023-12: 41.0%F2F % · 2024-01: 41.0%F2F % · 2024-02: 45.5%F2F % · 2024-03: 40.3%F2F % · 2024-04: 42.7%F2F % · 2024-05: 41.4%F2F % · 2024-06: 38.9%F2F % · 2024-07: 39.1%F2F % · 2024-08: 38.3%F2F % · 2024-09: 36.5%F2F % · 2024-11: 43.6%F2F % · 2024-12: 37.6%F2F % · 2025-01: 40.6%F2F % · 2025-02: 38.3%F2F % · 2025-03: 38.6%F2F % · 2025-04: 41.1%F2F % · 2025-05: 36.9%F2F % · 2025-06: 37.8%F2F % · 2025-07: 38.5%F2F % · 2025-08: 37.3%Phone % · 2023-08: 59.9%Phone % · 2023-09: 52.8%Phone % · 2023-10: 56.8%Phone % · 2023-11: 52.5%Phone % · 2023-12: 59.0%Phone % · 2024-01: 58.3%Phone % · 2024-02: 51.4%Phone % · 2024-03: 57.2%Phone % · 2024-04: 53.4%Phone % · 2024-05: 55.6%Phone % · 2024-06: 57.3%Phone % · 2024-07: 55.9%Phone % · 2024-08: 55.3%Phone % · 2024-09: 58.4%Phone % · 2024-11: 51.9%Phone % · 2024-12: 56.9%Phone % · 2025-01: 54.2%Phone % · 2025-02: 53.1%Phone % · 2025-03: 53.2%Phone % · 2025-04: 52.6%Phone % · 2025-05: 55.0%Phone % · 2025-06: 54.0%Phone % · 2025-07: 54.4%Phone % · 2025-08: 54.7%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.5%Video % · 2024-02: 3.0%Video % · 2024-03: 2.5%Video % · 2024-04: 3.9%Video % · 2024-05: 3.0%Video % · 2024-06: 3.0%Video % · 2024-07: 5.0%Video % · 2024-08: 6.4%Video % · 2024-09: 5.0%Video % · 2024-11: 4.5%Video % · 2024-12: 5.1%Video % · 2025-01: 5.0%Video % · 2025-02: 8.6%Video % · 2025-03: 8.1%Video % · 2025-04: 6.3%Video % · 2025-05: 8.2%Video % · 2025-06: 8.2%Video % · 2025-07: 7.0%Video % · 2025-08: 8.0%Triage % · 2023-08: 31.5%Triage % · 2023-09: 29.0%Triage % · 2023-10: 31.9%Triage % · 2023-11: 27.5%Triage % · 2023-12: 37.1%Triage % · 2024-01: 35.6%Triage % · 2024-02: 35.2%Triage % · 2024-03: 37.1%Triage % · 2024-04: 31.8%Triage % · 2024-05: 35.7%Triage % · 2024-06: 37.1%Triage % · 2024-07: 37.1%Triage % · 2024-08: 40.0%Triage % · 2024-09: 40.4%Triage % · 2024-11: 37.4%Triage % · 2024-12: 41.1%Triage % · 2025-01: 37.0%Triage % · 2025-02: 38.9%Triage % · 2025-03: 39.0%Triage % · 2025-04: 37.0%Triage % · 2025-05: 38.7%Triage % · 2025-06: 37.2%Triage % · 2025-07: 37.4%Triage % · 2025-08: 40.8%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-083,9484,8485,7476,6472023-08: 4,752 appointments2023-09: 6,016 appointments2023-10: 6,155 appointments2023-11: 5,598 appointments2023-12: 4,209 appointments2024-01: 5,643 appointments2024-02: 5,411 appointments2024-03: 5,568 appointments2024-04: 5,006 appointments2024-05: 5,368 appointments2024-06: 5,200 appointments2024-07: 5,837 appointments2024-08: 5,129 appointments2024-09: 5,170 appointments2024-11: 5,747 appointments2024-12: 5,398 appointments2025-01: 6,337 appointments2025-02: 5,597 appointments2025-03: 5,934 appointments2025-04: 5,344 appointments2025-05: 5,402 appointments2025-06: 5,544 appointments2025-07: 6,386 appointments2025-08: 4,707 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-082703323944562023-08: 325.6 appts per 1,000 patients2023-09: 412.3 appts per 1,000 patients2023-10: 421.8 appts per 1,000 patients2023-11: 383.6 appts per 1,000 patients2023-12: 288.4 appts per 1,000 patients2024-01: 386.7 appts per 1,000 patients2024-02: 370.8 appts per 1,000 patients2024-03: 381.6 appts per 1,000 patients2024-04: 343 appts per 1,000 patients2024-05: 367.8 appts per 1,000 patients2024-06: 356.3 appts per 1,000 patients2024-07: 400 appts per 1,000 patients2024-08: 351.5 appts per 1,000 patients2024-09: 354.3 appts per 1,000 patients2024-11: 393.8 appts per 1,000 patients2024-12: 369.9 appts per 1,000 patients2025-01: 434.2 appts per 1,000 patients2025-02: 383.5 appts per 1,000 patients2025-03: 406.6 appts per 1,000 patients2025-04: 366.2 appts per 1,000 patients2025-05: 370.2 appts per 1,000 patients2025-06: 379.9 appts per 1,000 patients2025-07: 437.6 appts per 1,000 patients2025-08: 322.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 46.9%August 2023 · 1 day: 8.9%August 2023 · 2–7 days: 19.1%August 2023 · 8–14 days: 12.0%August 2023 · 15–21 days: 9.0%August 2023 · 22–28 days: 3.4%August 2023 · > 28 days: 0.8%September 2023 · Same day: 47.8%September 2023 · 1 day: 7.8%September 2023 · 2–7 days: 21.3%September 2023 · 8–14 days: 14.1%September 2023 · 15–21 days: 6.0%September 2023 · 22–28 days: 2.2%September 2023 · > 28 days: 0.8%October 2023 · Same day: 48.8%October 2023 · 1 day: 7.4%October 2023 · 2–7 days: 19.5%October 2023 · 8–14 days: 14.3%October 2023 · 15–21 days: 6.4%October 2023 · 22–28 days: 2.8%October 2023 · > 28 days: 0.8%November 2023 · Same day: 45.0%November 2023 · 1 day: 7.3%November 2023 · 2–7 days: 19.1%November 2023 · 8–14 days: 11.3%November 2023 · 15–21 days: 11.3%November 2023 · 22–28 days: 4.3%November 2023 · > 28 days: 1.7%December 2023 · Same day: 52.1%December 2023 · 1 day: 8.1%December 2023 · 2–7 days: 16.9%December 2023 · 8–14 days: 9.1%December 2023 · 15–21 days: 10.0%December 2023 · 22–28 days: 2.9%December 2023 · > 28 days: 1.0%January 2024 · Same day: 47.8%January 2024 · 1 day: 7.1%January 2024 · 2–7 days: 22.5%January 2024 · 8–14 days: 10.4%January 2024 · 15–21 days: 7.8%January 2024 · 22–28 days: 3.1%January 2024 · > 28 days: 1.3%February 2024 · Same day: 40.7%February 2024 · 1 day: 8.7%February 2024 · 2–7 days: 23.6%February 2024 · 8–14 days: 17.1%February 2024 · 15–21 days: 7.6%February 2024 · 22–28 days: 1.9%February 2024 · > 28 days: 0.3%March 2024 · Same day: 48.4%March 2024 · 1 day: 10.1%March 2024 · 2–7 days: 22.2%March 2024 · 8–14 days: 13.8%March 2024 · 15–21 days: 3.1%March 2024 · 22–28 days: 1.6%March 2024 · > 28 days: 0.9%April 2024 · Same day: 47.8%April 2024 · 1 day: 10.1%April 2024 · 2–7 days: 23.6%April 2024 · 8–14 days: 11.7%April 2024 · 15–21 days: 3.5%April 2024 · 22–28 days: 1.8%April 2024 · > 28 days: 1.4%May 2024 · Same day: 46.2%May 2024 · 1 day: 9.6%May 2024 · 2–7 days: 18.6%May 2024 · 8–14 days: 16.9%May 2024 · 15–21 days: 4.9%May 2024 · 22–28 days: 2.3%May 2024 · > 28 days: 1.4%June 2024 · Same day: 45.2%June 2024 · 1 day: 9.7%June 2024 · 2–7 days: 19.7%June 2024 · 8–14 days: 15.6%June 2024 · 15–21 days: 5.8%June 2024 · 22–28 days: 3.0%June 2024 · > 28 days: 1.1%July 2024 · Same day: 46.9%July 2024 · 1 day: 10.1%July 2024 · 2–7 days: 18.0%July 2024 · 8–14 days: 13.1%July 2024 · 15–21 days: 6.2%July 2024 · 22–28 days: 3.0%July 2024 · > 28 days: 2.8%August 2024 · Same day: 50.2%August 2024 · 1 day: 8.3%August 2024 · 2–7 days: 16.1%August 2024 · 8–14 days: 16.3%August 2024 · 15–21 days: 4.6%August 2024 · 22–28 days: 2.9%August 2024 · > 28 days: 1.5%September 2024 · Same day: 48.1%September 2024 · 1 day: 9.3%September 2024 · 2–7 days: 20.4%September 2024 · 8–14 days: 11.9%September 2024 · 15–21 days: 5.3%September 2024 · 22–28 days: 3.1%September 2024 · > 28 days: 1.9%November 2024 · Same day: 48.3%November 2024 · 1 day: 9.2%November 2024 · 2–7 days: 19.1%November 2024 · 8–14 days: 13.0%November 2024 · 15–21 days: 5.2%November 2024 · 22–28 days: 3.3%November 2024 · > 28 days: 2.1%December 2024 · Same day: 57.3%December 2024 · 1 day: 8.1%December 2024 · 2–7 days: 16.7%December 2024 · 8–14 days: 10.9%December 2024 · 15–21 days: 3.5%December 2024 · 22–28 days: 2.4%December 2024 · > 28 days: 0.9%January 2025 · Same day: 49.1%January 2025 · 1 day: 11.3%January 2025 · 2–7 days: 20.0%January 2025 · 8–14 days: 11.4%January 2025 · 15–21 days: 3.6%January 2025 · 22–28 days: 2.4%January 2025 · > 28 days: 2.2%February 2025 · Same day: 50.9%February 2025 · 1 day: 11.0%February 2025 · 2–7 days: 18.6%February 2025 · 8–14 days: 13.1%February 2025 · 15–21 days: 3.9%February 2025 · 22–28 days: 1.9%February 2025 · > 28 days: 0.6%March 2025 · Same day: 52.4%March 2025 · 1 day: 8.9%March 2025 · 2–7 days: 20.4%March 2025 · 8–14 days: 14.4%March 2025 · 15–21 days: 1.9%March 2025 · 22–28 days: 1.6%March 2025 · > 28 days: 0.5%April 2025 · Same day: 48.8%April 2025 · 1 day: 9.6%April 2025 · 2–7 days: 23.2%April 2025 · 8–14 days: 11.4%April 2025 · 15–21 days: 3.0%April 2025 · 22–28 days: 2.6%April 2025 · > 28 days: 1.4%May 2025 · Same day: 49.3%May 2025 · 1 day: 12.8%May 2025 · 2–7 days: 17.9%May 2025 · 8–14 days: 13.0%May 2025 · 15–21 days: 3.7%May 2025 · 22–28 days: 2.4%May 2025 · > 28 days: 0.8%June 2025 · Same day: 48.9%June 2025 · 1 day: 10.8%June 2025 · 2–7 days: 21.1%June 2025 · 8–14 days: 12.5%June 2025 · 15–21 days: 4.0%June 2025 · 22–28 days: 2.3%June 2025 · > 28 days: 0.4%July 2025 · Same day: 47.2%July 2025 · 1 day: 9.6%July 2025 · 2–7 days: 21.1%July 2025 · 8–14 days: 12.3%July 2025 · 15–21 days: 4.7%July 2025 · 22–28 days: 2.9%July 2025 · > 28 days: 2.2%August 2025 · Same day: 51.5%August 2025 · 1 day: 9.9%August 2025 · 2–7 days: 14.9%August 2025 · 8–14 days: 10.9%August 2025 · 15–21 days: 5.6%August 2025 · 22–28 days: 4.6%August 2025 · > 28 days: 2.6%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 26/100
  • Moderate demand

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.5%
Face-to-face %-1%
Telephone %+0.6%
Same-day %-0.6%
Appts per 1K-1.5%
Triage %+0.7%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the total number of appointments was significantly lower than the practice's trailing average, with 4707 appointments compared to an average of 5652.1. This represents a notable decrease and could indicate a potential issue with appointment scheduling or patient demand.

Several trends are worth noting. The video appointment percentage increased by 30.2% in May 2025, suggesting a growing preference for virtual consultations. Additionally, the DNA rate has been decreasing since November 2024, which might reflect improved patient attendance or better appointment reminders.

To investigate these trends, the practice manager should review the video appointment increase in May 2025 to understand if it aligns with any system changes or marketing efforts. Also, verifying the consistent decrease in the DNA rate could help identify effective strategies that should be continued or expanded.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 4707 · avg 5652.1 ± 395.1
total2025-07
value 6386 · avg 5553.3 ± 344.2
total2025-01
value 6337 · avg 5307.2 ± 412
sameDayPct2024-12
value 57.3 · avg 47.2 ± 2.7
sameDayPct2024-02
value 40.7 · avg 47.1 ± 2.1
phonePct2024-02
value 51.4 · avg 58 ± 2.7
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-05
6.3 → 8.2 (+30.2%)
videoPct2025-02
5 → 8.6 (+72%)
dnaRate2024-11
3.7 → 5 (+35.1%)
videoPct2024-07
3 → 5 (+66.7%)
videoPct2024-04
2.5 → 3.9 (+56%)
videoPct2024-02
0.5 → 3 (+500%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2024-01-19 · 27 months ago
  • Current rating is good, and the latest CQC assessment date is 2024-01-19 (27 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

7

Nurse FTE

3.32

Direct Patient Care FTE

0.88

Admin FTE

13.86

1 practices reporting · 100.0% coverage

Staff group mix

GP7.0 FTE · 28%
Nurse3.3 FTE · 13%
Direct Patient Care0.9 FTE · 4%
Admin13.9 FTE · 55%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP7.00 FTE · 8 headcount
Partner3.00 FTE (43%) · 3 hc
Salaried2.93 FTE (42%) · 4 hc
Training (ST/F)1.07 FTE (15%) · 1 hc
Nurses3.32 FTE · 5 headcount
Practice Nurse1.67 FTE (50%) · 3 hc
Advanced / Specialist1.65 FTE (50%) · 2 hc
Admin / Non-clinical13.86 FTE · 20 headcount
Management1.00 FTE (7%) · 1 hc
Reception / Admin9.73 FTE (70%) · 15 hc
Other3.13 FTE (23%) · 4 hc
Direct Patient Care0.88 FTE · 1 headcount
HCA / Nursing Assistant0.88 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03051015GP · 2024-03: 8 FTEGP · 2024-04: 8 FTEGP · 2024-05: 8 FTEGP · 2024-06: 8 FTEGP · 2024-07: 8 FTEGP · 2024-08: 8 FTEGP · 2024-09: 8 FTEGP · 2024-10: 8 FTEGP · 2024-11: 8 FTEGP · 2024-12: 8 FTEGP · 2025-01: 8 FTEGP · 2025-02: 8 FTEGP · 2025-03: 8 FTEGP · 2025-04: 8 FTEGP · 2025-05: 8 FTEGP · 2025-06: 8 FTEGP · 2025-07: 8 FTEGP · 2025-08: 8 FTEGP · 2025-09: 8 FTEGP · 2025-10: 8 FTEGP · 2025-11: 8 FTEGP · 2025-12: 8 FTEGP · 2026-01: 8 FTEGP · 2026-02: 7 FTEGP · 2026-03: 7 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 14 FTEAdmin · 2024-04: 14 FTEAdmin · 2024-05: 14 FTEAdmin · 2024-06: 14 FTEAdmin · 2024-07: 14 FTEAdmin · 2024-08: 14 FTEAdmin · 2024-09: 14 FTEAdmin · 2024-10: 14 FTEAdmin · 2024-11: 14 FTEAdmin · 2024-12: 14 FTEAdmin · 2025-01: 14 FTEAdmin · 2025-02: 14 FTEAdmin · 2025-03: 14 FTEAdmin · 2025-04: 14 FTEAdmin · 2025-05: 14 FTEAdmin · 2025-06: 14 FTEAdmin · 2025-07: 14 FTEAdmin · 2025-08: 14 FTEAdmin · 2025-09: 14 FTEAdmin · 2025-10: 14 FTEAdmin · 2025-11: 14 FTEAdmin · 2025-12: 14 FTEAdmin · 2026-01: 14 FTEAdmin · 2026-02: 14 FTEAdmin · 2026-03: 14 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good63.6%
Phone easy15.0%
Website easy66.8%
100.0% coverage

Prescribing volume

1.31

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.