GP Practice

Fence Piece Road Medical Centre

F86707

Compare to

Registered patients

6,689

NHS Digital list size

GP FTE

3.11

NHS Digital workforce

Patients per GP FTE

2,151

Items per patient

1.28

prescribing volume

GPPS overall good

62.5%

patient experience

Access KPIs · August 2025

Same-day %

55.8%

Month: August 2025

Appts per 1K patients

339

all bookings (incl. triage)

Patient contacts per 1K

339

F2F + phone + video only

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face53.3%
Telephone46.5%
Triage44.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %55.8%43.0%+12.8%
Face-to-face %53.3%58.4%-5.1%
Telephone %46.5%21.9%+24.6%
Appts per 1K339.2479.7-140.5
Triage %44.8%8.7%+36.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-082025-0803775112Same-day % · 2023-08: 61.4%Same-day % · 2023-09: 66.7%Same-day % · 2023-10: 66.3%Same-day % · 2023-11: 68.0%Same-day % · 2023-12: 77.3%Same-day % · 2024-01: 68.2%Same-day % · 2024-02: 66.8%Same-day % · 2024-03: 67.6%Same-day % · 2024-04: 63.9%Same-day % · 2024-05: 67.1%Same-day % · 2024-06: 68.7%Same-day % · 2024-07: 67.3%Same-day % · 2024-08: 60.5%Same-day % · 2024-09: 59.2%Same-day % · 2024-11: 67.8%Same-day % · 2024-12: 67.8%Same-day % · 2025-01: 68.1%Same-day % · 2025-02: 62.4%Same-day % · 2025-03: 74.8%Same-day % · 2025-04: 68.0%Same-day % · 2025-05: 58.0%Same-day % · 2025-06: 58.7%Same-day % · 2025-07: 60.1%Same-day % · 2025-08: 55.8%F2F % · 2023-08: 100.0%F2F % · 2023-09: 100.0%F2F % · 2023-10: 100.0%F2F % · 2023-11: 100.0%F2F % · 2023-12: 100.0%F2F % · 2024-01: 100.0%F2F % · 2024-02: 99.8%F2F % · 2024-03: 99.5%F2F % · 2024-04: 98.1%F2F % · 2024-05: 98.8%F2F % · 2024-06: 99.3%F2F % · 2024-07: 99.9%F2F % · 2024-08: 98.7%F2F % · 2024-09: 99.8%F2F % · 2024-11: 98.8%F2F % · 2024-12: 73.5%F2F % · 2025-01: 45.1%F2F % · 2025-02: 49.1%F2F % · 2025-03: 36.5%F2F % · 2025-04: 43.1%F2F % · 2025-05: 49.8%F2F % · 2025-06: 49.3%F2F % · 2025-07: 51.5%F2F % · 2025-08: 53.3%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-11: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.3%Phone % · 2024-04: 1.9%Phone % · 2024-05: 1.2%Phone % · 2024-06: 0.7%Phone % · 2024-07: 0.1%Phone % · 2024-08: 1.3%Phone % · 2024-09: 0.2%Phone % · 2024-11: 1.2%Phone % · 2024-12: 26.5%Phone % · 2025-01: 54.9%Phone % · 2025-02: 50.9%Phone % · 2025-03: 63.5%Phone % · 2025-04: 56.9%Phone % · 2025-05: 50.2%Phone % · 2025-06: 50.7%Phone % · 2025-07: 48.5%Phone % · 2025-08: 46.5%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 54.1%Triage % · 2023-09: 47.7%Triage % · 2023-10: 49.3%Triage % · 2023-11: 48.3%Triage % · 2023-12: 62.6%Triage % · 2024-01: 58.5%Triage % · 2024-02: 50.9%Triage % · 2024-03: 52.6%Triage % · 2024-04: 52.2%Triage % · 2024-05: 51.7%Triage % · 2024-06: 53.2%Triage % · 2024-07: 49.8%Triage % · 2024-08: 43.8%Triage % · 2024-09: 48.0%Triage % · 2024-11: 49.2%Triage % · 2024-12: 48.5%Triage % · 2025-01: 50.8%Triage % · 2025-02: 50.4%Triage % · 2025-03: 58.4%Triage % · 2025-04: 54.7%Triage % · 2025-05: 46.4%Triage % · 2025-06: 46.6%Triage % · 2025-07: 45.1%Triage % · 2025-08: 44.8%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-082025-081,8952,2352,5752,9152023-08: 2,336 appointments2023-09: 2,528 appointments2023-10: 2,675 appointments2023-11: 2,371 appointments2023-12: 1,994 appointments2024-01: 2,544 appointments2024-02: 2,816 appointments2024-03: 2,566 appointments2024-04: 2,775 appointments2024-05: 2,604 appointments2024-06: 2,382 appointments2024-07: 2,795 appointments2024-08: 2,457 appointments2024-09: 2,457 appointments2024-11: 2,421 appointments2024-12: 2,408 appointments2025-01: 2,707 appointments2025-02: 2,332 appointments2025-03: 2,154 appointments2025-04: 2,170 appointments2025-05: 2,439 appointments2025-06: 2,520 appointments2025-07: 2,689 appointments2025-08: 2,269 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-082025-082833343854362023-08: 349.2 appts per 1,000 patients2023-09: 377.9 appts per 1,000 patients2023-10: 399.9 appts per 1,000 patients2023-11: 354.5 appts per 1,000 patients2023-12: 298.1 appts per 1,000 patients2024-01: 380.3 appts per 1,000 patients2024-02: 421 appts per 1,000 patients2024-03: 383.6 appts per 1,000 patients2024-04: 414.9 appts per 1,000 patients2024-05: 389.3 appts per 1,000 patients2024-06: 356.1 appts per 1,000 patients2024-07: 417.9 appts per 1,000 patients2024-08: 367.3 appts per 1,000 patients2024-09: 367.3 appts per 1,000 patients2024-11: 361.9 appts per 1,000 patients2024-12: 360 appts per 1,000 patients2025-01: 404.7 appts per 1,000 patients2025-02: 348.6 appts per 1,000 patients2025-03: 322 appts per 1,000 patients2025-04: 324.4 appts per 1,000 patients2025-05: 364.6 appts per 1,000 patients2025-06: 376.7 appts per 1,000 patients2025-07: 402 appts per 1,000 patients2025-08: 339.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 61.4%August 2023 · 1 day: 7.4%August 2023 · 2–7 days: 19.8%August 2023 · 8–14 days: 5.7%August 2023 · 15–21 days: 2.8%August 2023 · 22–28 days: 2.1%August 2023 · > 28 days: 0.8%September 2023 · Same day: 66.7%September 2023 · 1 day: 5.9%September 2023 · 2–7 days: 20.7%September 2023 · 8–14 days: 6.2%September 2023 · 15–21 days: 0.4%September 2023 · 22–28 days: 0.2%October 2023 · Same day: 66.3%October 2023 · 1 day: 5.9%October 2023 · 2–7 days: 22.3%October 2023 · 8–14 days: 5.0%October 2023 · 15–21 days: 0.4%October 2023 · 22–28 days: 0.1%November 2023 · Same day: 68.0%November 2023 · 1 day: 7.9%November 2023 · 2–7 days: 22.1%November 2023 · 8–14 days: 1.9%November 2023 · 15–21 days: 0.1%December 2023 · Same day: 77.3%December 2023 · 1 day: 9.8%December 2023 · 2–7 days: 11.9%December 2023 · 8–14 days: 0.8%December 2023 · 15–21 days: 0.2%January 2024 · Same day: 68.2%January 2024 · 1 day: 10.7%January 2024 · 2–7 days: 18.0%January 2024 · 8–14 days: 3.1%February 2024 · Same day: 66.8%February 2024 · 1 day: 10.8%February 2024 · 2–7 days: 16.1%February 2024 · 8–14 days: 6.1%February 2024 · 22–28 days: 0.1%March 2024 · Same day: 67.6%March 2024 · 1 day: 10.3%March 2024 · 2–7 days: 19.2%March 2024 · 8–14 days: 2.7%March 2024 · 15–21 days: 0.2%April 2024 · Same day: 63.9%April 2024 · 1 day: 11.2%April 2024 · 2–7 days: 21.6%April 2024 · 8–14 days: 2.9%April 2024 · 15–21 days: 0.3%May 2024 · Same day: 67.1%May 2024 · 1 day: 10.1%May 2024 · 2–7 days: 20.2%May 2024 · 8–14 days: 2.1%May 2024 · 15–21 days: 0.4%May 2024 · 22–28 days: 0.1%May 2024 · > 28 days: 0.1%June 2024 · Same day: 68.7%June 2024 · 1 day: 8.0%June 2024 · 2–7 days: 13.4%June 2024 · 8–14 days: 9.2%June 2024 · 15–21 days: 0.5%June 2024 · 22–28 days: 0.2%July 2024 · Same day: 67.3%July 2024 · 1 day: 11.3%July 2024 · 2–7 days: 17.4%July 2024 · 8–14 days: 3.2%July 2024 · 15–21 days: 0.7%July 2024 · 22–28 days: 0.1%July 2024 · > 28 days: 0.1%August 2024 · Same day: 60.5%August 2024 · 1 day: 15.1%August 2024 · 2–7 days: 21.0%August 2024 · 8–14 days: 3.0%August 2024 · 15–21 days: 0.4%September 2024 · Same day: 59.2%September 2024 · 1 day: 11.8%September 2024 · 2–7 days: 23.3%September 2024 · 8–14 days: 5.2%September 2024 · 15–21 days: 0.5%September 2024 · 22–28 days: 0.1%November 2024 · Same day: 67.8%November 2024 · 1 day: 9.7%November 2024 · 2–7 days: 18.3%November 2024 · 8–14 days: 3.6%November 2024 · 15–21 days: 0.5%December 2024 · Same day: 67.8%December 2024 · 1 day: 11.3%December 2024 · 2–7 days: 17.4%December 2024 · 8–14 days: 3.1%December 2024 · 15–21 days: 0.2%December 2024 · 22–28 days: 0.2%January 2025 · Same day: 68.1%January 2025 · 1 day: 12.4%January 2025 · 2–7 days: 17.0%January 2025 · 8–14 days: 2.0%January 2025 · 15–21 days: 0.3%January 2025 · > 28 days: 0.1%February 2025 · Same day: 62.4%February 2025 · 1 day: 13.5%February 2025 · 2–7 days: 21.1%February 2025 · 8–14 days: 2.1%February 2025 · 15–21 days: 0.6%February 2025 · > 28 days: 0.2%March 2025 · Same day: 74.8%March 2025 · 1 day: 9.3%March 2025 · 2–7 days: 13.8%March 2025 · 8–14 days: 1.9%March 2025 · 15–21 days: 0.1%March 2025 · 22–28 days: 0.1%April 2025 · Same day: 68.0%April 2025 · 1 day: 9.1%April 2025 · 2–7 days: 15.6%April 2025 · 8–14 days: 5.6%April 2025 · 15–21 days: 1.6%April 2025 · 22–28 days: 0.2%May 2025 · Same day: 58.0%May 2025 · 1 day: 11.1%May 2025 · 2–7 days: 18.9%May 2025 · 8–14 days: 10.0%May 2025 · 15–21 days: 1.8%May 2025 · 22–28 days: 0.2%June 2025 · Same day: 58.7%June 2025 · 1 day: 10.2%June 2025 · 2–7 days: 22.3%June 2025 · 8–14 days: 7.5%June 2025 · 15–21 days: 0.6%June 2025 · 22–28 days: 0.6%July 2025 · Same day: 60.1%July 2025 · 1 day: 10.6%July 2025 · 2–7 days: 23.9%July 2025 · 8–14 days: 4.1%July 2025 · 15–21 days: 0.9%July 2025 · 22–28 days: 0.2%July 2025 · > 28 days: 0.2%August 2025 · Same day: 55.8%August 2025 · 1 day: 15.7%August 2025 · 2–7 days: 21.2%August 2025 · 8–14 days: 5.4%August 2025 · 15–21 days: 1.8%August 2025 · 22–28 days: 0.2%Aug '23Nov '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 25/100
  • Moderate demand
  • Elevated DNA rate (5.3%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+2.7%
Face-to-face %+6.6%
Telephone %-5.9%
Same-day %-5.4%
Appts per 1K+2.7%
Triage %-5.6%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate stands out as it is 5.3%, which is higher than the practice's trailing average. The practice has seen a significant increase in DNA rate over the past few months, with a 110% rise in 2025-04 and a 52.4% drop in 2025-03.

Several trends and step changes are worth noting. The DNA rate has increased by 11.4% overall, with notable spikes in 2025-04 and 2025-03. The face-to-face percentage has risen by 6.6%, while the telephone percentage has dropped by 5.9%. The triage percentage has also decreased by 5.6%.

To investigate these trends, the practice manager should review the DNA rate increase to understand its causes. The significant shifts in the telephone percentage, especially the 107.2% rise in 2025-01 and the 2108.3% rise in 2024-12, should be examined to identify any workflow or recording policy changes. Additionally, the drop in triage percentage warrants a review to ensure it is not due to operational pressures or other factors.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-05
value 58 · avg 66.3 ± 4
triagePct2025-03
value 58.4 · avg 50.1 ± 2.5
sameDayPct2025-03
value 74.8 · avg 65.6 ± 3.1
phonePct2025-03
value 63.5 · avg 11.6 ± 19.8
f2fPct2025-03
value 36.5 · avg 88.4 ± 19.8
total2025-03
value 2154 · avg 2560 ± 167.8
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-04
2 → 4.2 (+110%)
dnaRate2025-03
4.2 → 2 (-52.4%)
phonePct2025-01
26.5 → 54.9 (+107.2%)
phonePct2024-12
1.2 → 26.5 (+2108.3%)
phonePct2024-11
0.2 → 1.2 (+500%)
phonePct2024-09
1.3 → 0.2 (-84.6%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2018-01-18 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2018-01-18.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

3.11

Nurse FTE

0.53

Direct Patient Care FTE

0.53

Admin FTE

1.47

1 practices reporting · 100.0% coverage

Staff group mix

GP3.1 FTE · 55%
Nurse0.5 FTE · 9%
Direct Patient Care0.5 FTE · 9%
Admin1.5 FTE · 26%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP3.11 FTE · 3 headcount
Partner3.11 FTE (100%) · 3 hc
Nurses0.53 FTE · 1 headcount
Practice Nurse0.53 FTE (100%) · 1 hc
Admin / Non-clinical1.47 FTE · 2 headcount
Reception / Admin1.47 FTE (100%) · 2 hc
Direct Patient Care0.53 FTE · 1 headcount
HCA / Nursing Assistant0.53 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030123GP · 2024-03: 3 FTEGP · 2024-04: 3 FTEGP · 2024-05: 3 FTEGP · 2024-06: 3 FTEGP · 2024-07: 3 FTEGP · 2024-08: 3 FTEGP · 2024-09: 3 FTEGP · 2024-10: 3 FTEGP · 2024-11: 3 FTEGP · 2024-12: 3 FTEGP · 2025-01: 3 FTEGP · 2025-02: 3 FTEGP · 2025-03: 3 FTEGP · 2025-04: 3 FTEGP · 2025-05: 3 FTEGP · 2025-06: 3 FTEGP · 2025-07: 3 FTEGP · 2025-08: 3 FTEGP · 2025-09: 3 FTEGP · 2025-10: 3 FTEGP · 2025-11: 3 FTEGP · 2025-12: 3 FTEGP · 2026-01: 3 FTEGP · 2026-02: 3 FTEGP · 2026-03: 3 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 1 FTEAdmin · 2024-04: 1 FTEAdmin · 2024-05: 1 FTEAdmin · 2024-06: 1 FTEAdmin · 2024-07: 1 FTEAdmin · 2024-08: 1 FTEAdmin · 2024-09: 1 FTEAdmin · 2024-10: 1 FTEAdmin · 2024-11: 1 FTEAdmin · 2024-12: 1 FTEAdmin · 2025-01: 1 FTEAdmin · 2025-02: 1 FTEAdmin · 2025-03: 1 FTEAdmin · 2025-04: 1 FTEAdmin · 2025-05: 1 FTEAdmin · 2025-06: 1 FTEAdmin · 2025-07: 1 FTEAdmin · 2025-08: 1 FTEAdmin · 2025-09: 1 FTEAdmin · 2025-10: 1 FTEAdmin · 2025-11: 1 FTEAdmin · 2025-12: 1 FTEAdmin · 2026-01: 1 FTEAdmin · 2026-02: 1 FTEAdmin · 2026-03: 1 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good62.5%
Phone easy10.9%
Website easy56.1%
100.0% coverage

Prescribing volume

1.28

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.