GP Practice

St. Peter'S Medical Centre

G81011

Compare to

Registered patients

18,423

NHS Digital list size

GP FTE

10.23

NHS Digital workforce

Patients per GP FTE

1,801

Items per patient

1.71

prescribing volume

GPPS overall good

72.3%

patient experience

Access KPIs · August 2025

Same-day %

59%

Month: August 2025

Appts per 1K patients

557

all bookings (incl. triage)

Patient contacts per 1K

540

F2F + phone + video only

28+ day backlog

4.9%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face38.5%
Telephone10.8%
Video / online47.5%
Triage34.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %59.0%43.0%+16.0%
Face-to-face %38.5%58.4%-19.9%
Telephone %10.8%21.9%-11.1%
Appts per 1K557.3479.7+77.6
Triage %34.8%8.7%+26.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080234669Same-day % · 2023-09: 35.2%Same-day % · 2023-10: 33.9%Same-day % · 2023-11: 36.1%Same-day % · 2023-12: 37.0%Same-day % · 2024-01: 36.8%Same-day % · 2024-02: 33.5%Same-day % · 2024-03: 35.4%Same-day % · 2024-04: 39.0%Same-day % · 2024-05: 38.4%Same-day % · 2024-06: 38.1%Same-day % · 2024-07: 49.6%Same-day % · 2024-08: 61.6%Same-day % · 2024-09: 59.6%Same-day % · 2024-10: 51.2%Same-day % · 2024-11: 55.1%Same-day % · 2024-12: 57.8%Same-day % · 2025-01: 59.7%Same-day % · 2025-02: 58.1%Same-day % · 2025-03: 59.3%Same-day % · 2025-04: 60.4%Same-day % · 2025-05: 58.7%Same-day % · 2025-06: 58.6%Same-day % · 2025-07: 59.8%Same-day % · 2025-08: 59.0%F2F % · 2023-09: 50.4%F2F % · 2023-10: 51.2%F2F % · 2023-11: 49.7%F2F % · 2023-12: 49.2%F2F % · 2024-01: 49.2%F2F % · 2024-02: 48.0%F2F % · 2024-03: 49.3%F2F % · 2024-04: 47.8%F2F % · 2024-05: 47.2%F2F % · 2024-06: 49.1%F2F % · 2024-07: 42.1%F2F % · 2024-08: 36.0%F2F % · 2024-09: 37.5%F2F % · 2024-10: 44.4%F2F % · 2024-11: 39.8%F2F % · 2024-12: 39.9%F2F % · 2025-01: 39.0%F2F % · 2025-02: 39.1%F2F % · 2025-03: 38.4%F2F % · 2025-04: 37.3%F2F % · 2025-05: 38.9%F2F % · 2025-06: 39.7%F2F % · 2025-07: 39.9%F2F % · 2025-08: 38.5%Phone % · 2023-09: 42.8%Phone % · 2023-10: 41.0%Phone % · 2023-11: 42.0%Phone % · 2023-12: 43.2%Phone % · 2024-01: 43.9%Phone % · 2024-02: 43.7%Phone % · 2024-03: 42.9%Phone % · 2024-04: 44.4%Phone % · 2024-05: 45.1%Phone % · 2024-06: 41.3%Phone % · 2024-07: 28.7%Phone % · 2024-08: 13.3%Phone % · 2024-09: 12.7%Phone % · 2024-10: 12.3%Phone % · 2024-11: 13.8%Phone % · 2024-12: 12.3%Phone % · 2025-01: 12.2%Phone % · 2025-02: 12.6%Phone % · 2025-03: 12.3%Phone % · 2025-04: 12.1%Phone % · 2025-05: 10.8%Phone % · 2025-06: 10.7%Phone % · 2025-07: 10.2%Phone % · 2025-08: 10.8%Video % · 2023-09: 1.4%Video % · 2023-10: 1.4%Video % · 2023-11: 1.6%Video % · 2023-12: 1.1%Video % · 2024-01: 1.5%Video % · 2024-02: 1.4%Video % · 2024-03: 1.7%Video % · 2024-04: 1.4%Video % · 2024-05: 1.3%Video % · 2024-06: 1.2%Video % · 2024-07: 11.3%Video % · 2024-08: 24.2%Video % · 2024-09: 24.0%Video % · 2024-10: 19.7%Video % · 2024-11: 21.7%Video % · 2024-12: 23.0%Video % · 2025-01: 38.2%Video % · 2025-02: 45.4%Video % · 2025-03: 46.7%Video % · 2025-04: 48.1%Video % · 2025-05: 47.3%Video % · 2025-06: 47.2%Video % · 2025-07: 47.6%Video % · 2025-08: 47.5%Triage % · 2023-09: 22.1%Triage % · 2023-10: 19.9%Triage % · 2023-11: 21.1%Triage % · 2023-12: 22.5%Triage % · 2024-01: 21.5%Triage % · 2024-02: 22.5%Triage % · 2024-03: 22.1%Triage % · 2024-04: 23.2%Triage % · 2024-05: 21.9%Triage % · 2024-06: 21.9%Triage % · 2024-07: 16.2%Triage % · 2024-08: 10.3%Triage % · 2024-09: 9.5%Triage % · 2024-10: 9.6%Triage % · 2024-11: 9.7%Triage % · 2024-12: 9.8%Triage % · 2025-01: 23.5%Triage % · 2025-02: 32.3%Triage % · 2025-03: 32.7%Triage % · 2025-04: 34.3%Triage % · 2025-05: 33.8%Triage % · 2025-06: 33.9%Triage % · 2025-07: 34.7%Triage % · 2025-08: 34.8%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-085,2978,27211,24614,2212023-09: 7,392 appointments2023-10: 8,165 appointments2023-11: 7,558 appointments2023-12: 6,161 appointments2024-01: 8,098 appointments2024-02: 7,299 appointments2024-03: 7,035 appointments2024-04: 7,016 appointments2024-05: 7,106 appointments2024-06: 6,408 appointments2024-07: 8,790 appointments2024-08: 10,723 appointments2024-09: 11,461 appointments2024-10: 13,357 appointments2024-11: 11,211 appointments2024-12: 10,434 appointments2025-01: 12,925 appointments2025-02: 10,948 appointments2025-03: 11,889 appointments2025-04: 10,727 appointments2025-05: 11,375 appointments2025-06: 11,394 appointments2025-07: 11,901 appointments2025-08: 10,268 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082884496107722023-09: 401.2 appts per 1,000 patients2023-10: 443.2 appts per 1,000 patients2023-11: 410.2 appts per 1,000 patients2023-12: 334.4 appts per 1,000 patients2024-01: 439.6 appts per 1,000 patients2024-02: 396.2 appts per 1,000 patients2024-03: 381.9 appts per 1,000 patients2024-04: 380.8 appts per 1,000 patients2024-05: 385.7 appts per 1,000 patients2024-06: 347.8 appts per 1,000 patients2024-07: 477.1 appts per 1,000 patients2024-08: 582 appts per 1,000 patients2024-09: 622.1 appts per 1,000 patients2024-10: 725 appts per 1,000 patients2024-11: 608.5 appts per 1,000 patients2024-12: 566.4 appts per 1,000 patients2025-01: 701.6 appts per 1,000 patients2025-02: 594.3 appts per 1,000 patients2025-03: 645.3 appts per 1,000 patients2025-04: 582.3 appts per 1,000 patients2025-05: 617.4 appts per 1,000 patients2025-06: 618.5 appts per 1,000 patients2025-07: 646 appts per 1,000 patients2025-08: 557.3 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 35.2%September 2023 · 1 day: 6.1%September 2023 · 2–7 days: 17.2%September 2023 · 8–14 days: 12.8%September 2023 · 15–21 days: 11.1%September 2023 · 22–28 days: 11.4%September 2023 · > 28 days: 6.3%October 2023 · Same day: 33.9%October 2023 · 1 day: 6.1%October 2023 · 2–7 days: 16.4%October 2023 · 8–14 days: 13.9%October 2023 · 15–21 days: 11.2%October 2023 · 22–28 days: 9.2%October 2023 · > 28 days: 9.4%November 2023 · Same day: 36.1%November 2023 · 1 day: 7.0%November 2023 · 2–7 days: 16.3%November 2023 · 8–14 days: 15.9%November 2023 · 15–21 days: 10.7%November 2023 · 22–28 days: 8.7%November 2023 · > 28 days: 5.4%December 2023 · Same day: 37.0%December 2023 · 1 day: 6.3%December 2023 · 2–7 days: 15.5%December 2023 · 8–14 days: 15.5%December 2023 · 15–21 days: 12.3%December 2023 · 22–28 days: 9.2%December 2023 · > 28 days: 4.1%January 2024 · Same day: 36.8%January 2024 · 1 day: 6.7%January 2024 · 2–7 days: 19.6%January 2024 · 8–14 days: 15.1%January 2024 · 15–21 days: 8.6%January 2024 · 22–28 days: 6.4%January 2024 · > 28 days: 6.9%February 2024 · Same day: 33.5%February 2024 · 1 day: 6.5%February 2024 · 2–7 days: 16.5%February 2024 · 8–14 days: 22.3%February 2024 · 15–21 days: 10.7%February 2024 · 22–28 days: 6.8%February 2024 · > 28 days: 3.7%March 2024 · Same day: 35.4%March 2024 · 1 day: 5.9%March 2024 · 2–7 days: 14.9%March 2024 · 8–14 days: 22.6%March 2024 · 15–21 days: 10.4%March 2024 · 22–28 days: 6.7%March 2024 · > 28 days: 4.3%April 2024 · Same day: 39.0%April 2024 · 1 day: 6.2%April 2024 · 2–7 days: 14.5%April 2024 · 8–14 days: 17.2%April 2024 · 15–21 days: 11.8%April 2024 · 22–28 days: 7.1%April 2024 · > 28 days: 4.3%May 2024 · Same day: 38.4%May 2024 · 1 day: 7.1%May 2024 · 2–7 days: 14.9%May 2024 · 8–14 days: 17.9%May 2024 · 15–21 days: 11.9%May 2024 · 22–28 days: 6.2%May 2024 · > 28 days: 3.8%June 2024 · Same day: 38.1%June 2024 · 1 day: 5.7%June 2024 · 2–7 days: 17.4%June 2024 · 8–14 days: 18.1%June 2024 · 15–21 days: 9.4%June 2024 · 22–28 days: 6.5%June 2024 · > 28 days: 4.8%July 2024 · Same day: 49.6%July 2024 · 1 day: 6.9%July 2024 · 2–7 days: 14.6%July 2024 · 8–14 days: 13.9%July 2024 · 15–21 days: 6.4%July 2024 · 22–28 days: 6.2%July 2024 · > 28 days: 2.4%August 2024 · Same day: 61.6%August 2024 · 1 day: 5.5%August 2024 · 2–7 days: 9.4%August 2024 · 8–14 days: 9.9%August 2024 · 15–21 days: 6.8%August 2024 · 22–28 days: 4.1%August 2024 · > 28 days: 2.6%September 2024 · Same day: 59.6%September 2024 · 1 day: 5.0%September 2024 · 2–7 days: 8.5%September 2024 · 8–14 days: 10.9%September 2024 · 15–21 days: 8.6%September 2024 · 22–28 days: 4.4%September 2024 · > 28 days: 2.9%October 2024 · Same day: 51.2%October 2024 · 1 day: 5.3%October 2024 · 2–7 days: 8.6%October 2024 · 8–14 days: 11.5%October 2024 · 15–21 days: 8.0%October 2024 · 22–28 days: 5.3%October 2024 · > 28 days: 10.1%November 2024 · Same day: 55.1%November 2024 · 1 day: 5.7%November 2024 · 2–7 days: 9.2%November 2024 · 8–14 days: 11.3%November 2024 · 15–21 days: 8.7%November 2024 · 22–28 days: 4.7%November 2024 · > 28 days: 5.3%December 2024 · Same day: 57.8%December 2024 · 1 day: 4.7%December 2024 · 2–7 days: 8.0%December 2024 · 8–14 days: 10.8%December 2024 · 15–21 days: 10.8%December 2024 · 22–28 days: 4.9%December 2024 · > 28 days: 3.0%January 2025 · Same day: 59.7%January 2025 · 1 day: 3.8%January 2025 · 2–7 days: 12.0%January 2025 · 8–14 days: 10.2%January 2025 · 15–21 days: 7.6%January 2025 · 22–28 days: 3.9%January 2025 · > 28 days: 2.8%February 2025 · Same day: 58.1%February 2025 · 1 day: 3.8%February 2025 · 2–7 days: 9.5%February 2025 · 8–14 days: 12.9%February 2025 · 15–21 days: 8.0%February 2025 · 22–28 days: 5.6%February 2025 · > 28 days: 2.2%March 2025 · Same day: 59.3%March 2025 · 1 day: 2.7%March 2025 · 2–7 days: 8.8%March 2025 · 8–14 days: 12.7%March 2025 · 15–21 days: 9.2%March 2025 · 22–28 days: 4.6%March 2025 · > 28 days: 2.5%April 2025 · Same day: 60.4%April 2025 · 1 day: 3.7%April 2025 · 2–7 days: 7.0%April 2025 · 8–14 days: 8.8%April 2025 · 15–21 days: 10.4%April 2025 · 22–28 days: 6.3%April 2025 · > 28 days: 3.4%May 2025 · Same day: 58.7%May 2025 · 1 day: 3.9%May 2025 · 2–7 days: 7.9%May 2025 · 8–14 days: 6.8%May 2025 · 15–21 days: 8.0%May 2025 · 22–28 days: 9.0%May 2025 · > 28 days: 5.7%June 2025 · Same day: 58.6%June 2025 · 1 day: 3.2%June 2025 · 2–7 days: 7.5%June 2025 · 8–14 days: 10.8%June 2025 · 15–21 days: 10.3%June 2025 · 22–28 days: 6.1%June 2025 · > 28 days: 3.6%July 2025 · Same day: 59.8%July 2025 · 1 day: 3.3%July 2025 · 2–7 days: 6.5%July 2025 · 8–14 days: 8.1%July 2025 · 15–21 days: 10.7%July 2025 · 22–28 days: 6.8%July 2025 · > 28 days: 4.7%August 2025 · Same day: 59.0%August 2025 · 1 day: 3.9%August 2025 · 2–7 days: 6.7%August 2025 · 8–14 days: 7.0%August 2025 · 15–21 days: 12.1%August 2025 · 22–28 days: 6.4%August 2025 · > 28 days: 4.9%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.2%
Face-to-face %+0.7%
Telephone %-3.4%
Same-day %-0.2%
Appts per 1K-1.2%
Triage %+1%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable drop in total appointments per 1,000 patients, falling to 557.3 from the trailing average. The practice also experienced a significant decrease in telephone appointments, down by 3.4% month-on-month.

Several trends and step changes are worth noting. The triage percentage has been increasing steadily, rising by 1% month-on-month. The DNA rate has also been rising, up by 1.3% month-on-month. Additionally, there was a sharp drop in telephone appointments in 2025-02, falling by 53.7%.

To investigate these trends, the practice manager should review whether the increase in triage aligns with any changes in the recording policy or workflow. Additionally, verifying if the drop in telephone appointments in 2025-02 correlates with a system change or operational shift could provide valuable insights.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-03
value 32.7 · avg 17.5 ± 7.3
triagePct2025-02
value 32.3 · avg 16.7 ± 6.1
triagePct2024-10
value 9.6 · avg 19.4 ± 4.6
phonePct2024-10
value 12.3 · avg 36.9 ± 11.4
total2024-10
value 13357 · avg 7985 ± 1564
triagePct2024-09
value 9.5 · avg 20.4 ± 3.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-02
23.5 → 32.3 (+37.2%)
videoPct2025-01
23 → 38.2 (+66.1%)
triagePct2025-01
9.8 → 23.5 (+139.6%)
videoPct2024-08
11.3 → 24.2 (+114.2%)
phonePct2024-08
28.7 → 13.3 (-53.7%)
triagePct2024-08
16.2 → 10.3 (-36.5%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2021-06-29 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2021-06-29.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.23

Nurse FTE

5.76

Direct Patient Care FTE

5.48

Admin FTE

24.02

1 practices reporting · 100.0% coverage

Staff group mix

GP10.2 FTE · 22%
Nurse5.8 FTE · 13%
Direct Patient Care5.5 FTE · 12%
Admin24.0 FTE · 53%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.23 FTE · 17 headcount
Partner2.00 FTE (20%) · 3 hc
Salaried6.66 FTE (65%) · 12 hc
Training (ST/F)1.07 FTE (10%) · 1 hc
Retainer0.50 FTE (5%) · 1 hc
Nurses5.76 FTE · 10 headcount
Practice Nurse3.86 FTE (67%) · 7 hc
Advanced / Specialist1.90 FTE (33%) · 3 hc
Admin / Non-clinical24.03 FTE · 33 headcount
Management2.63 FTE (11%) · 3 hc
Reception / Admin15.34 FTE (64%) · 20 hc
Apprentice0.90 FTE (4%) · 1 hc
Other5.16 FTE (21%) · 9 hc
Direct Patient Care5.48 FTE · 7 headcount
Pharmacist2.80 FTE (51%) · 4 hc
HCA / Nursing Assistant1.88 FTE (34%) · 2 hc
Other0.80 FTE (15%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-032101827GP · 2024-03: 7 FTEGP · 2024-04: 7 FTEGP · 2024-05: 8 FTEGP · 2024-06: 8 FTEGP · 2024-07: 8 FTEGP · 2024-08: 7 FTEGP · 2024-09: 7 FTEGP · 2024-10: 7 FTEGP · 2024-11: 8 FTEGP · 2024-12: 9 FTEGP · 2025-01: 9 FTEGP · 2025-02: 9 FTEGP · 2025-03: 9 FTEGP · 2025-04: 9 FTEGP · 2025-05: 9 FTEGP · 2025-06: 9 FTEGP · 2025-07: 9 FTEGP · 2025-08: 9 FTEGP · 2025-09: 9 FTEGP · 2025-10: 9 FTEGP · 2025-11: 9 FTEGP · 2025-12: 9 FTEGP · 2026-01: 9 FTEGP · 2026-02: 10 FTEGP · 2026-03: 10 FTENurse · 2024-03: 5 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 5 FTENurse · 2024-07: 5 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 5 FTENurse · 2024-11: 5 FTENurse · 2024-12: 5 FTENurse · 2025-01: 5 FTENurse · 2025-02: 5 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 5 FTENurse · 2025-07: 5 FTENurse · 2025-08: 6 FTENurse · 2025-09: 6 FTENurse · 2025-10: 6 FTENurse · 2025-11: 6 FTENurse · 2025-12: 6 FTENurse · 2026-01: 6 FTENurse · 2026-02: 6 FTENurse · 2026-03: 6 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 4 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 4 FTEDPC · 2024-10: 4 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 5 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 5 FTEDPC · 2025-04: 5 FTEDPC · 2025-05: 5 FTEDPC · 2025-06: 5 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 5 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 5 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 24 FTEAdmin · 2024-04: 23 FTEAdmin · 2024-05: 23 FTEAdmin · 2024-06: 23 FTEAdmin · 2024-07: 23 FTEAdmin · 2024-08: 20 FTEAdmin · 2024-09: 20 FTEAdmin · 2024-10: 22 FTEAdmin · 2024-11: 22 FTEAdmin · 2024-12: 22 FTEAdmin · 2025-01: 23 FTEAdmin · 2025-02: 23 FTEAdmin · 2025-03: 23 FTEAdmin · 2025-04: 23 FTEAdmin · 2025-05: 23 FTEAdmin · 2025-06: 23 FTEAdmin · 2025-07: 22 FTEAdmin · 2025-08: 22 FTEAdmin · 2025-09: 22 FTEAdmin · 2025-10: 22 FTEAdmin · 2025-11: 22 FTEAdmin · 2025-12: 22 FTEAdmin · 2026-01: 24 FTEAdmin · 2026-02: 24 FTEAdmin · 2026-03: 24 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good72.3%
Phone easy14.7%
Website easy42.9%
100.0% coverage

Prescribing volume

1.71

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.