GP Practice

School House Surgery

G81613

Compare to

Registered patients

5,282

NHS Digital list size

GP FTE

0.97

NHS Digital workforce

Patients per GP FTE

5,445

Items per patient

1.22

prescribing volume

GPPS overall good

66.3%

patient experience

Access KPIs · August 2025

Same-day %

40.3%

Month: August 2025

Appts per 1K patients

350

all bookings (incl. triage)

Patient contacts per 1K

336

F2F + phone + video only

28+ day backlog

4.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face61.4%
Telephone26.2%
Video / online8.4%
Triage2.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %40.3%43.0%-2.7%
Face-to-face %61.4%58.4%+3.0%
Telephone %26.2%21.9%+4.3%
Appts per 1K349.9479.7-129.8
Triage %2.2%8.7%-6.5%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080244872Same-day % · 2023-09: 17.5%Same-day % · 2023-10: 20.4%Same-day % · 2023-11: 25.3%Same-day % · 2023-12: 24.8%Same-day % · 2024-01: 31.6%Same-day % · 2024-02: 27.5%Same-day % · 2024-03: 42.6%Same-day % · 2024-04: 42.8%Same-day % · 2024-05: 42.1%Same-day % · 2024-06: 40.6%Same-day % · 2024-07: 36.6%Same-day % · 2024-08: 32.6%Same-day % · 2024-09: 35.6%Same-day % · 2024-10: 29.7%Same-day % · 2024-11: 29.1%Same-day % · 2024-12: 34.5%Same-day % · 2025-01: 37.2%Same-day % · 2025-02: 42.7%Same-day % · 2025-03: 35.2%Same-day % · 2025-04: 38.7%Same-day % · 2025-05: 42.9%Same-day % · 2025-06: 39.8%Same-day % · 2025-07: 44.4%Same-day % · 2025-08: 40.3%F2F % · 2023-09: 52.4%F2F % · 2023-10: 53.8%F2F % · 2023-11: 50.4%F2F % · 2023-12: 58.1%F2F % · 2024-01: 64.1%F2F % · 2024-02: 64.0%F2F % · 2024-03: 61.9%F2F % · 2024-04: 58.1%F2F % · 2024-05: 60.6%F2F % · 2024-06: 55.2%F2F % · 2024-07: 60.3%F2F % · 2024-08: 57.5%F2F % · 2024-09: 55.9%F2F % · 2024-10: 60.4%F2F % · 2024-11: 59.9%F2F % · 2024-12: 62.0%F2F % · 2025-01: 62.4%F2F % · 2025-02: 58.7%F2F % · 2025-03: 59.7%F2F % · 2025-04: 60.9%F2F % · 2025-05: 60.1%F2F % · 2025-06: 58.5%F2F % · 2025-07: 59.9%F2F % · 2025-08: 61.4%Phone % · 2023-09: 40.7%Phone % · 2023-10: 38.2%Phone % · 2023-11: 41.3%Phone % · 2023-12: 37.1%Phone % · 2024-01: 35.1%Phone % · 2024-02: 35.5%Phone % · 2024-03: 33.6%Phone % · 2024-04: 36.9%Phone % · 2024-05: 34.8%Phone % · 2024-06: 40.0%Phone % · 2024-07: 35.2%Phone % · 2024-08: 37.5%Phone % · 2024-09: 40.5%Phone % · 2024-10: 32.9%Phone % · 2024-11: 31.7%Phone % · 2024-12: 30.7%Phone % · 2025-01: 29.8%Phone % · 2025-02: 30.7%Phone % · 2025-03: 29.0%Phone % · 2025-04: 27.2%Phone % · 2025-05: 27.9%Phone % · 2025-06: 29.8%Phone % · 2025-07: 28.5%Phone % · 2025-08: 26.2%Video % · 2023-09: 6.5%Video % · 2023-10: 7.5%Video % · 2023-11: 7.5%Video % · 2023-12: 4.6%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 4.0%Video % · 2024-04: 4.8%Video % · 2024-05: 3.9%Video % · 2024-06: 3.9%Video % · 2024-07: 2.1%Video % · 2024-08: 3.8%Video % · 2024-09: 3.1%Video % · 2024-10: 3.3%Video % · 2024-11: 5.4%Video % · 2024-12: 4.9%Video % · 2025-01: 6.9%Video % · 2025-02: 9.2%Video % · 2025-03: 10.0%Video % · 2025-04: 9.7%Video % · 2025-05: 9.8%Video % · 2025-06: 10.0%Video % · 2025-07: 10.4%Video % · 2025-08: 8.4%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-11: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.3%Triage % · 2024-02: 0.5%Triage % · 2024-03: 0.5%Triage % · 2024-04: 0.4%Triage % · 2024-05: 0.4%Triage % · 2024-06: 0.7%Triage % · 2024-07: 0.4%Triage % · 2024-08: 0.5%Triage % · 2024-09: 0.6%Triage % · 2024-10: 0.2%Triage % · 2024-11: 0.7%Triage % · 2024-12: 0.8%Triage % · 2025-01: 1.2%Triage % · 2025-02: 1.5%Triage % · 2025-03: 1.1%Triage % · 2025-04: 1.6%Triage % · 2025-05: 1.7%Triage % · 2025-06: 2.0%Triage % · 2025-07: 1.7%Triage % · 2025-08: 2.2%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-081,4121,8322,2532,6732023-09: 1,642 appointments2023-10: 1,783 appointments2023-11: 1,854 appointments2023-12: 1,534 appointments2024-01: 2,000 appointments2024-02: 1,929 appointments2024-03: 2,144 appointments2024-04: 1,904 appointments2024-05: 2,128 appointments2024-06: 1,869 appointments2024-07: 2,302 appointments2024-08: 2,096 appointments2024-09: 2,034 appointments2024-10: 2,551 appointments2024-11: 2,405 appointments2024-12: 2,059 appointments2025-01: 2,188 appointments2025-02: 1,952 appointments2025-03: 2,091 appointments2025-04: 1,979 appointments2025-05: 1,848 appointments2025-06: 2,043 appointments2025-07: 2,150 appointments2025-08: 1,848 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082673474275062023-09: 310.9 appts per 1,000 patients2023-10: 337.6 appts per 1,000 patients2023-11: 351 appts per 1,000 patients2023-12: 290.4 appts per 1,000 patients2024-01: 378.6 appts per 1,000 patients2024-02: 365.2 appts per 1,000 patients2024-03: 405.9 appts per 1,000 patients2024-04: 360.5 appts per 1,000 patients2024-05: 402.9 appts per 1,000 patients2024-06: 353.8 appts per 1,000 patients2024-07: 435.8 appts per 1,000 patients2024-08: 396.8 appts per 1,000 patients2024-09: 385.1 appts per 1,000 patients2024-10: 483 appts per 1,000 patients2024-11: 455.3 appts per 1,000 patients2024-12: 389.8 appts per 1,000 patients2025-01: 414.2 appts per 1,000 patients2025-02: 369.6 appts per 1,000 patients2025-03: 395.9 appts per 1,000 patients2025-04: 374.7 appts per 1,000 patients2025-05: 349.9 appts per 1,000 patients2025-06: 386.8 appts per 1,000 patients2025-07: 407 appts per 1,000 patients2025-08: 349.9 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 17.5%September 2023 · 1 day: 7.1%September 2023 · 2–7 days: 54.6%September 2023 · 8–14 days: 15.6%September 2023 · 15–21 days: 4.0%September 2023 · 22–28 days: 0.8%September 2023 · > 28 days: 0.5%October 2023 · Same day: 20.4%October 2023 · 1 day: 8.7%October 2023 · 2–7 days: 43.2%October 2023 · 8–14 days: 23.4%October 2023 · 15–21 days: 2.8%October 2023 · 22–28 days: 0.8%October 2023 · > 28 days: 0.6%November 2023 · Same day: 25.3%November 2023 · 1 day: 5.4%November 2023 · 2–7 days: 41.6%November 2023 · 8–14 days: 16.7%November 2023 · 15–21 days: 7.0%November 2023 · 22–28 days: 2.8%November 2023 · > 28 days: 1.2%December 2023 · Same day: 24.8%December 2023 · 1 day: 8.1%December 2023 · 2–7 days: 33.7%December 2023 · 8–14 days: 23.2%December 2023 · 15–21 days: 6.1%December 2023 · 22–28 days: 2.3%December 2023 · > 28 days: 1.7%January 2024 · Same day: 31.6%January 2024 · 1 day: 6.4%January 2024 · 2–7 days: 19.5%January 2024 · 8–14 days: 28.7%January 2024 · 15–21 days: 7.6%January 2024 · 22–28 days: 3.3%January 2024 · > 28 days: 2.9%February 2024 · Same day: 27.5%February 2024 · 1 day: 9.2%February 2024 · 2–7 days: 10.1%February 2024 · 8–14 days: 30.7%February 2024 · 15–21 days: 15.2%February 2024 · 22–28 days: 4.6%February 2024 · > 28 days: 2.6%March 2024 · Same day: 42.6%March 2024 · 1 day: 7.6%March 2024 · 2–7 days: 9.4%March 2024 · 8–14 days: 11.1%March 2024 · 15–21 days: 14.2%March 2024 · 22–28 days: 10.4%March 2024 · > 28 days: 4.6%April 2024 · Same day: 42.8%April 2024 · 1 day: 10.2%April 2024 · 2–7 days: 12.6%April 2024 · 8–14 days: 10.8%April 2024 · 15–21 days: 9.8%April 2024 · 22–28 days: 9.4%April 2024 · > 28 days: 4.5%May 2024 · Same day: 42.1%May 2024 · 1 day: 10.9%May 2024 · 2–7 days: 13.7%May 2024 · 8–14 days: 11.9%May 2024 · 15–21 days: 13.5%May 2024 · 22–28 days: 4.8%May 2024 · > 28 days: 3.1%June 2024 · Same day: 40.6%June 2024 · 1 day: 12.1%June 2024 · 2–7 days: 16.5%June 2024 · 8–14 days: 15.4%June 2024 · 15–21 days: 8.7%June 2024 · 22–28 days: 4.2%June 2024 · > 28 days: 2.4%July 2024 · Same day: 36.6%July 2024 · 1 day: 8.8%July 2024 · 2–7 days: 16.7%July 2024 · 8–14 days: 16.0%July 2024 · 15–21 days: 14.8%July 2024 · 22–28 days: 4.2%July 2024 · > 28 days: 2.9%August 2024 · Same day: 32.6%August 2024 · 1 day: 11.9%August 2024 · 2–7 days: 17.8%August 2024 · 8–14 days: 13.4%August 2024 · 15–21 days: 11.6%August 2024 · 22–28 days: 7.4%August 2024 · > 28 days: 5.2%September 2024 · Same day: 35.6%September 2024 · 1 day: 8.3%September 2024 · 2–7 days: 19.2%September 2024 · 8–14 days: 19.5%September 2024 · 15–21 days: 8.4%September 2024 · 22–28 days: 6.3%September 2024 · > 28 days: 2.6%October 2024 · Same day: 29.7%October 2024 · 1 day: 8.0%October 2024 · 2–7 days: 19.6%October 2024 · 8–14 days: 27.0%October 2024 · 15–21 days: 9.1%October 2024 · 22–28 days: 4.4%October 2024 · > 28 days: 2.1%November 2024 · Same day: 29.1%November 2024 · 1 day: 7.1%November 2024 · 2–7 days: 18.7%November 2024 · 8–14 days: 21.5%November 2024 · 15–21 days: 12.0%November 2024 · 22–28 days: 6.1%November 2024 · > 28 days: 5.5%December 2024 · Same day: 34.5%December 2024 · 1 day: 8.3%December 2024 · 2–7 days: 19.9%December 2024 · 8–14 days: 16.8%December 2024 · 15–21 days: 14.6%December 2024 · 22–28 days: 4.3%December 2024 · > 28 days: 1.6%January 2025 · Same day: 37.2%January 2025 · 1 day: 7.6%January 2025 · 2–7 days: 20.9%January 2025 · 8–14 days: 15.3%January 2025 · 15–21 days: 12.1%January 2025 · 22–28 days: 3.3%January 2025 · > 28 days: 3.5%February 2025 · Same day: 42.7%February 2025 · 1 day: 8.2%February 2025 · 2–7 days: 12.1%February 2025 · 8–14 days: 11.9%February 2025 · 15–21 days: 10.5%February 2025 · 22–28 days: 9.7%February 2025 · > 28 days: 4.9%March 2025 · Same day: 35.2%March 2025 · 1 day: 12.0%March 2025 · 2–7 days: 16.8%March 2025 · 8–14 days: 10.4%March 2025 · 15–21 days: 10.9%March 2025 · 22–28 days: 10.6%March 2025 · > 28 days: 4.2%April 2025 · Same day: 38.7%April 2025 · 1 day: 9.8%April 2025 · 2–7 days: 14.2%April 2025 · 8–14 days: 13.3%April 2025 · 15–21 days: 15.4%April 2025 · 22–28 days: 6.3%April 2025 · > 28 days: 2.5%May 2025 · Same day: 42.9%May 2025 · 1 day: 12.6%May 2025 · 2–7 days: 11.3%May 2025 · 8–14 days: 11.1%May 2025 · 15–21 days: 11.5%May 2025 · 22–28 days: 8.0%May 2025 · > 28 days: 2.6%June 2025 · Same day: 39.8%June 2025 · 1 day: 9.7%June 2025 · 2–7 days: 15.5%June 2025 · 8–14 days: 11.5%June 2025 · 15–21 days: 13.0%June 2025 · 22–28 days: 7.4%June 2025 · > 28 days: 3.0%July 2025 · Same day: 44.4%July 2025 · 1 day: 7.7%July 2025 · 2–7 days: 14.2%July 2025 · 8–14 days: 11.3%July 2025 · 15–21 days: 10.7%July 2025 · 22–28 days: 7.6%July 2025 · > 28 days: 4.0%August 2025 · Same day: 40.3%August 2025 · 1 day: 12.2%August 2025 · 2–7 days: 12.7%August 2025 · 8–14 days: 14.0%August 2025 · 15–21 days: 13.6%August 2025 · 22–28 days: 3.0%August 2025 · > 28 days: 4.2%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 41/100
  • Moderate demand
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.7%
Face-to-face %+0.2%
Telephone %-0.8%
Same-day %+2.8%
Appts per 1K-0.7%
Triage %+9.7%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in video appointments, rising to 9.2% compared to the trailing average of 6.9%. This represents a 33.3% increase from the previous month.

Several trends are worth noting. The percentage of triage appointments has been consistently rising, with a significant jump in 2025-04. Additionally, the same-day appointment percentage increased by 2.8% this month. These shifts may indicate a change in workflow or an increase in demand for certain types of appointments.

To investigate these trends, the practice manager should review the triage process to understand the increase in triage appointments. Additionally, verifying if the rise in same-day appointments aligns with any changes in patient demand or operational adjustments could provide valuable insights.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-06
value 2 · avg 0.9 ± 0.5
triagePct2025-05
value 1.7 · avg 0.8 ± 0.4
triagePct2025-04
value 1.6 · avg 0.7 ± 0.4
dnaRate2025-04
value 4.1 · avg 6.6 ± 1.1
triagePct2025-02
value 1.5 · avg 0.6 ± 0.2
triagePct2025-01
value 1.2 · avg 0.5 ± 0.2
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-04
1.1 → 1.6 (+36.5%)
videoPct2025-02
6.9 → 9.2 (+33.3%)
videoPct2025-01
4.9 → 6.9 (+40.8%)
triagePct2025-01
0.8 → 1.2 (+58.8%)
videoPct2024-11
3.3 → 5.4 (+63.6%)
triagePct2024-11
0.2 → 0.7 (+182.9%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

0.97

Nurse FTE

0.91

Direct Patient Care FTE

0.53

Admin FTE

7.26

1 practices reporting · 100.0% coverage

Staff group mix

GP1.0 FTE · 10%
Nurse0.9 FTE · 9%
Direct Patient Care0.5 FTE · 5%
Admin7.3 FTE · 75%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP0.97 FTE · 2 headcount
Salaried0.97 FTE (100%) · 2 hc
Nurses0.91 FTE · 1 headcount
Advanced / Specialist0.91 FTE (100%) · 1 hc
Admin / Non-clinical7.25 FTE · 11 headcount
Management1.52 FTE (21%) · 2 hc
Reception / Admin4.73 FTE (65%) · 8 hc
Other1.00 FTE (14%) · 1 hc
Direct Patient Care0.53 FTE · 1 headcount
HCA / Nursing Assistant0.53 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030369GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 1 FTEGP · 2025-02: 1 FTEGP · 2025-03: 1 FTEGP · 2025-04: 1 FTEGP · 2025-05: 1 FTEGP · 2025-06: 1 FTEGP · 2025-07: 1 FTEGP · 2025-08: 1 FTEGP · 2025-09: 1 FTEGP · 2025-10: 1 FTEGP · 2025-11: 1 FTEGP · 2025-12: 1 FTEGP · 2026-01: 1 FTEGP · 2026-02: 1 FTEGP · 2026-03: 1 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 8 FTEAdmin · 2024-04: 8 FTEAdmin · 2024-05: 8 FTEAdmin · 2024-06: 8 FTEAdmin · 2024-07: 8 FTEAdmin · 2024-08: 8 FTEAdmin · 2024-09: 7 FTEAdmin · 2024-10: 7 FTEAdmin · 2024-11: 8 FTEAdmin · 2024-12: 8 FTEAdmin · 2025-01: 8 FTEAdmin · 2025-02: 8 FTEAdmin · 2025-03: 8 FTEAdmin · 2025-04: 8 FTEAdmin · 2025-05: 8 FTEAdmin · 2025-06: 8 FTEAdmin · 2025-07: 8 FTEAdmin · 2025-08: 8 FTEAdmin · 2025-09: 8 FTEAdmin · 2025-10: 8 FTEAdmin · 2025-11: 8 FTEAdmin · 2025-12: 8 FTEAdmin · 2026-01: 8 FTEAdmin · 2026-02: 7 FTEAdmin · 2026-03: 7 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good66.3%
Phone easy19.5%
Website easy75.2%
100.0% coverage

Prescribing volume

1.22

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.