GP Practice

Woodchurch Surgery

G82053

Compare to

Registered patients

5,887

NHS Digital list size

GP FTE

3.3

NHS Digital workforce

Patients per GP FTE

1,784

Items per patient

2.4

prescribing volume

GPPS overall good

97.0%

patient experience

Access KPIs · August 2025

Same-day %

33%

Month: August 2025

Appts per 1K patients

498

all bookings (incl. triage)

Patient contacts per 1K

496

F2F + phone + video only

28+ day backlog

6.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face91.8%
Telephone7.7%
Triage0.3%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %33.0%43.0%-10.0%
Face-to-face %91.8%58.4%+33.4%
Telephone %7.7%21.9%-14.2%
Appts per 1K498.4479.7+18.7
Triage %0.3%8.7%-8.4%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-0803570104Same-day % · 2023-09: 41.9%Same-day % · 2023-10: 43.0%Same-day % · 2023-11: 35.1%Same-day % · 2023-12: 37.9%Same-day % · 2024-01: 36.9%Same-day % · 2024-02: 33.5%Same-day % · 2024-03: 37.2%Same-day % · 2024-04: 34.9%Same-day % · 2024-05: 36.2%Same-day % · 2024-06: 36.2%Same-day % · 2024-07: 35.2%Same-day % · 2024-08: 32.5%Same-day % · 2024-09: 32.6%Same-day % · 2024-10: 30.2%Same-day % · 2024-11: 28.6%Same-day % · 2024-12: 37.4%Same-day % · 2025-01: 36.0%Same-day % · 2025-02: 32.5%Same-day % · 2025-03: 32.1%Same-day % · 2025-04: 32.8%Same-day % · 2025-05: 33.8%Same-day % · 2025-06: 30.1%Same-day % · 2025-07: 33.4%Same-day % · 2025-08: 33.0%F2F % · 2023-09: 90.3%F2F % · 2023-10: 91.3%F2F % · 2023-11: 89.3%F2F % · 2023-12: 90.1%F2F % · 2024-01: 91.0%F2F % · 2024-02: 90.6%F2F % · 2024-03: 89.8%F2F % · 2024-04: 89.4%F2F % · 2024-05: 89.9%F2F % · 2024-06: 89.4%F2F % · 2024-07: 90.1%F2F % · 2024-08: 90.0%F2F % · 2024-09: 90.7%F2F % · 2024-10: 93.3%F2F % · 2024-11: 93.0%F2F % · 2024-12: 89.7%F2F % · 2025-01: 90.4%F2F % · 2025-02: 89.7%F2F % · 2025-03: 90.5%F2F % · 2025-04: 91.3%F2F % · 2025-05: 91.5%F2F % · 2025-06: 91.2%F2F % · 2025-07: 90.5%F2F % · 2025-08: 91.8%Phone % · 2023-09: 9.3%Phone % · 2023-10: 8.6%Phone % · 2023-11: 10.3%Phone % · 2023-12: 9.7%Phone % · 2024-01: 8.7%Phone % · 2024-02: 9.0%Phone % · 2024-03: 9.4%Phone % · 2024-04: 10.1%Phone % · 2024-05: 9.3%Phone % · 2024-06: 10.1%Phone % · 2024-07: 9.7%Phone % · 2024-08: 9.4%Phone % · 2024-09: 8.7%Phone % · 2024-10: 6.4%Phone % · 2024-11: 6.6%Phone % · 2024-12: 10.0%Phone % · 2025-01: 8.9%Phone % · 2025-02: 9.4%Phone % · 2025-03: 8.8%Phone % · 2025-04: 8.1%Phone % · 2025-05: 8.1%Phone % · 2025-06: 8.2%Phone % · 2025-07: 9.0%Phone % · 2025-08: 7.7%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 0.1%Triage % · 2023-10: 0.1%Triage % · 2023-11: 0.1%Triage % · 2023-12: 0.1%Triage % · 2024-01: 0.3%Triage % · 2024-02: 0.2%Triage % · 2024-03: 0.2%Triage % · 2024-04: 0.3%Triage % · 2024-05: 0.2%Triage % · 2024-06: 0.3%Triage % · 2024-07: 0.2%Triage % · 2024-08: 0.3%Triage % · 2024-09: 0.3%Triage % · 2024-10: 0.2%Triage % · 2024-11: 0.3%Triage % · 2024-12: 0.4%Triage % · 2025-01: 0.4%Triage % · 2025-02: 0.2%Triage % · 2025-03: 0.3%Triage % · 2025-04: 0.3%Triage % · 2025-05: 0.5%Triage % · 2025-06: 0.3%Triage % · 2025-07: 0.2%Triage % · 2025-08: 0.3%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,6503,1963,7434,2892023-09: 3,859 appointments2023-10: 4,130 appointments2023-11: 3,708 appointments2023-12: 3,011 appointments2024-01: 3,664 appointments2024-02: 3,446 appointments2024-03: 3,357 appointments2024-04: 3,505 appointments2024-05: 3,287 appointments2024-06: 3,102 appointments2024-07: 3,189 appointments2024-08: 2,871 appointments2024-09: 3,273 appointments2024-10: 4,081 appointments2024-11: 3,890 appointments2024-12: 2,838 appointments2025-01: 3,555 appointments2025-02: 3,205 appointments2025-03: 3,351 appointments2025-04: 3,110 appointments2025-05: 2,809 appointments2025-06: 3,257 appointments2025-07: 3,332 appointments2025-08: 2,934 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-084505436367282023-09: 655.5 appts per 1,000 patients2023-10: 701.5 appts per 1,000 patients2023-11: 629.9 appts per 1,000 patients2023-12: 511.5 appts per 1,000 patients2024-01: 622.4 appts per 1,000 patients2024-02: 585.4 appts per 1,000 patients2024-03: 570.2 appts per 1,000 patients2024-04: 595.4 appts per 1,000 patients2024-05: 558.3 appts per 1,000 patients2024-06: 526.9 appts per 1,000 patients2024-07: 541.7 appts per 1,000 patients2024-08: 487.7 appts per 1,000 patients2024-09: 556 appts per 1,000 patients2024-10: 693.2 appts per 1,000 patients2024-11: 660.8 appts per 1,000 patients2024-12: 482.1 appts per 1,000 patients2025-01: 603.9 appts per 1,000 patients2025-02: 544.4 appts per 1,000 patients2025-03: 569.2 appts per 1,000 patients2025-04: 528.3 appts per 1,000 patients2025-05: 477.2 appts per 1,000 patients2025-06: 553.3 appts per 1,000 patients2025-07: 566 appts per 1,000 patients2025-08: 498.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 41.9%September 2023 · 1 day: 6.8%September 2023 · 2–7 days: 21.9%September 2023 · 8–14 days: 9.9%September 2023 · 15–21 days: 5.5%September 2023 · 22–28 days: 4.1%September 2023 · > 28 days: 10.0%October 2023 · Same day: 43.0%October 2023 · 1 day: 6.3%October 2023 · 2–7 days: 25.4%October 2023 · 8–14 days: 8.4%October 2023 · 15–21 days: 3.8%October 2023 · 22–28 days: 3.3%October 2023 · > 28 days: 9.8%November 2023 · Same day: 35.1%November 2023 · 1 day: 7.9%November 2023 · 2–7 days: 24.3%November 2023 · 8–14 days: 11.7%November 2023 · 15–21 days: 6.1%November 2023 · 22–28 days: 4.4%November 2023 · > 28 days: 10.6%December 2023 · Same day: 37.9%December 2023 · 1 day: 7.6%December 2023 · 2–7 days: 26.3%December 2023 · 8–14 days: 11.1%December 2023 · 15–21 days: 4.8%December 2023 · 22–28 days: 3.6%December 2023 · > 28 days: 8.7%January 2024 · Same day: 36.9%January 2024 · 1 day: 8.5%January 2024 · 2–7 days: 27.6%January 2024 · 8–14 days: 10.3%January 2024 · 15–21 days: 4.5%January 2024 · 22–28 days: 3.3%January 2024 · > 28 days: 8.9%February 2024 · Same day: 33.5%February 2024 · 1 day: 7.8%February 2024 · 2–7 days: 31.1%February 2024 · 8–14 days: 11.0%February 2024 · 15–21 days: 4.2%February 2024 · 22–28 days: 3.7%February 2024 · > 28 days: 8.7%March 2024 · Same day: 37.2%March 2024 · 1 day: 7.0%March 2024 · 2–7 days: 30.2%March 2024 · 8–14 days: 11.1%March 2024 · 15–21 days: 3.9%March 2024 · 22–28 days: 4.5%March 2024 · > 28 days: 6.1%April 2024 · Same day: 34.9%April 2024 · 1 day: 7.7%April 2024 · 2–7 days: 29.6%April 2024 · 8–14 days: 10.7%April 2024 · 15–21 days: 5.9%April 2024 · 22–28 days: 4.1%April 2024 · > 28 days: 7.2%May 2024 · Same day: 36.2%May 2024 · 1 day: 6.2%May 2024 · 2–7 days: 26.7%May 2024 · 8–14 days: 12.6%May 2024 · 15–21 days: 5.9%May 2024 · 22–28 days: 4.5%May 2024 · > 28 days: 8.0%June 2024 · Same day: 36.2%June 2024 · 1 day: 7.7%June 2024 · 2–7 days: 28.6%June 2024 · 8–14 days: 9.7%June 2024 · 15–21 days: 4.6%June 2024 · 22–28 days: 4.3%June 2024 · > 28 days: 8.9%July 2024 · Same day: 35.2%July 2024 · 1 day: 7.2%July 2024 · 2–7 days: 28.4%July 2024 · 8–14 days: 9.8%July 2024 · 15–21 days: 5.8%July 2024 · 22–28 days: 3.6%July 2024 · > 28 days: 10.1%August 2024 · Same day: 32.5%August 2024 · 1 day: 5.4%August 2024 · 2–7 days: 28.2%August 2024 · 8–14 days: 14.0%August 2024 · 15–21 days: 7.3%August 2024 · 22–28 days: 3.6%August 2024 · > 28 days: 9.1%September 2024 · Same day: 32.6%September 2024 · 1 day: 5.7%September 2024 · 2–7 days: 28.0%September 2024 · 8–14 days: 12.9%September 2024 · 15–21 days: 4.9%September 2024 · 22–28 days: 5.8%September 2024 · > 28 days: 10.0%October 2024 · Same day: 30.2%October 2024 · 1 day: 6.5%October 2024 · 2–7 days: 24.5%October 2024 · 8–14 days: 7.8%October 2024 · 15–21 days: 3.9%October 2024 · 22–28 days: 5.3%October 2024 · > 28 days: 21.8%November 2024 · Same day: 28.6%November 2024 · 1 day: 3.9%November 2024 · 2–7 days: 28.9%November 2024 · 8–14 days: 9.2%November 2024 · 15–21 days: 4.9%November 2024 · 22–28 days: 3.7%November 2024 · > 28 days: 20.7%December 2024 · Same day: 37.4%December 2024 · 1 day: 5.8%December 2024 · 2–7 days: 27.8%December 2024 · 8–14 days: 11.1%December 2024 · 15–21 days: 4.2%December 2024 · 22–28 days: 2.9%December 2024 · > 28 days: 10.8%January 2025 · Same day: 36.0%January 2025 · 1 day: 6.7%January 2025 · 2–7 days: 25.8%January 2025 · 8–14 days: 12.2%January 2025 · 15–21 days: 4.7%January 2025 · 22–28 days: 4.2%January 2025 · > 28 days: 10.3%February 2025 · Same day: 32.5%February 2025 · 1 day: 5.4%February 2025 · 2–7 days: 27.8%February 2025 · 8–14 days: 15.2%February 2025 · 15–21 days: 4.9%February 2025 · 22–28 days: 4.4%February 2025 · > 28 days: 9.8%March 2025 · Same day: 32.1%March 2025 · 1 day: 3.3%March 2025 · 2–7 days: 29.4%March 2025 · 8–14 days: 16.9%March 2025 · 15–21 days: 6.2%March 2025 · 22–28 days: 4.8%March 2025 · > 28 days: 7.3%April 2025 · Same day: 32.8%April 2025 · 1 day: 5.3%April 2025 · 2–7 days: 31.1%April 2025 · 8–14 days: 17.3%April 2025 · 15–21 days: 4.3%April 2025 · 22–28 days: 4.1%April 2025 · > 28 days: 5.0%May 2025 · Same day: 33.8%May 2025 · 1 day: 5.7%May 2025 · 2–7 days: 29.9%May 2025 · 8–14 days: 17.4%May 2025 · 15–21 days: 5.4%May 2025 · 22–28 days: 2.9%May 2025 · > 28 days: 5.0%June 2025 · Same day: 30.1%June 2025 · 1 day: 5.0%June 2025 · 2–7 days: 32.1%June 2025 · 8–14 days: 18.6%June 2025 · 15–21 days: 6.4%June 2025 · 22–28 days: 3.3%June 2025 · > 28 days: 4.5%July 2025 · Same day: 33.4%July 2025 · 1 day: 5.5%July 2025 · 2–7 days: 33.4%July 2025 · 8–14 days: 15.6%July 2025 · 15–21 days: 4.7%July 2025 · 22–28 days: 3.0%July 2025 · > 28 days: 4.5%August 2025 · Same day: 33.0%August 2025 · 1 day: 6.8%August 2025 · 2–7 days: 30.5%August 2025 · 8–14 days: 12.2%August 2025 · 15–21 days: 6.1%August 2025 · 22–28 days: 5.1%August 2025 · > 28 days: 6.3%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 55/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.9%
Face-to-face %+0.1%
Telephone %-0.9%
Same-day %+0.2%
Appts per 1K-0.9%
Triage %-4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice's face-to-face appointment percentage was 91.8%, slightly above the trailing average. The DNA rate has decreased by 1.5% month-on-month, which is a positive trend.

Several trends are worth noting. The triage percentage saw a significant drop of 46.7% in 2025-07, and a 70.3% increase in 2025-08. The DNA rate increased by 44.4% in 2025-04. These shifts may indicate changes in workflow or recording policies.

To investigate, review the triage percentage changes in 2025-07 and 2025-08 to understand the cause. Also, verify if the DNA rate increase in 2025-04 aligns with any known operational changes or patient feedback.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-05
value 0.5 · avg 0.3 ± 0.1
triagePct2024-12
value 0.4 · avg 0.2 ± 0.1
sameDayPct2024-11
value 28.6 · avg 34.9 ± 2.2
phonePct2024-11
value 6.6 · avg 9.2 ± 1
f2fPct2024-11
value 93 · avg 90.3 ± 1
sameDayPct2024-10
value 30.2 · avg 35.9 ± 2.7
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
0.2 → 0.3 (+70.3%)
triagePct2025-07
0.3 → 0.2 (-46.7%)
triagePct2025-06
0.5 → 0.3 (-32.2%)
triagePct2025-05
0.3 → 0.5 (+72.2%)
dnaRate2025-04
1.8 → 2.6 (+44.4%)
triagePct2025-03
0.2 → 0.3 (+91.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

3.3

Nurse FTE

2.55

Direct Patient Care FTE

4.52

Admin FTE

9.04

1 practices reporting · 100.0% coverage

Staff group mix

GP3.3 FTE · 17%
Nurse2.5 FTE · 13%
Direct Patient Care4.5 FTE · 23%
Admin9.0 FTE · 47%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP3.30 FTE · 6 headcount
Partner0.78 FTE (24%) · 1 hc
Salaried2.52 FTE (76%) · 5 hc
Nurses2.55 FTE · 5 headcount
Practice Nurse1.55 FTE (61%) · 4 hc
Advanced / Specialist1.00 FTE (39%) · 1 hc
Admin / Non-clinical9.04 FTE · 13 headcount
Management1.40 FTE (15%) · 2 hc
Reception / Admin3.44 FTE (38%) · 6 hc
Other4.20 FTE (46%) · 5 hc
Direct Patient Care4.52 FTE · 6 headcount
HCA / Nursing Assistant1.52 FTE (34%) · 2 hc
Other3.00 FTE (66%) · 4 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0324710GP · 2024-03: 3 FTEGP · 2024-04: 5 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 4 FTEGP · 2024-08: 3 FTEGP · 2024-09: 4 FTEGP · 2024-10: 4 FTEGP · 2024-11: 3 FTEGP · 2024-12: 4 FTEGP · 2025-01: 4 FTEGP · 2025-02: 4 FTEGP · 2025-03: 4 FTEGP · 2025-04: 4 FTEGP · 2025-05: 3 FTEGP · 2025-06: 3 FTEGP · 2025-07: 3 FTEGP · 2025-08: 3 FTEGP · 2025-09: 3 FTEGP · 2025-10: 3 FTEGP · 2025-11: 3 FTEGP · 2025-12: 3 FTEGP · 2026-01: 3 FTEGP · 2026-02: 3 FTEGP · 2026-03: 3 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 6 FTEDPC · 2024-04: 6 FTEDPC · 2024-05: 6 FTEDPC · 2024-06: 5 FTEDPC · 2024-07: 5 FTEDPC · 2024-08: 6 FTEDPC · 2024-09: 6 FTEDPC · 2024-10: 5 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 5 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 5 FTEDPC · 2025-04: 5 FTEDPC · 2025-05: 5 FTEDPC · 2025-06: 5 FTEDPC · 2025-07: 5 FTEDPC · 2025-08: 5 FTEDPC · 2025-09: 5 FTEDPC · 2025-10: 5 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 5 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 8 FTEAdmin · 2024-04: 7 FTEAdmin · 2024-05: 7 FTEAdmin · 2024-06: 7 FTEAdmin · 2024-07: 7 FTEAdmin · 2024-08: 7 FTEAdmin · 2024-09: 7 FTEAdmin · 2024-10: 7 FTEAdmin · 2024-11: 7 FTEAdmin · 2024-12: 7 FTEAdmin · 2025-01: 7 FTEAdmin · 2025-02: 8 FTEAdmin · 2025-03: 9 FTEAdmin · 2025-04: 9 FTEAdmin · 2025-05: 9 FTEAdmin · 2025-06: 9 FTEAdmin · 2025-07: 9 FTEAdmin · 2025-08: 9 FTEAdmin · 2025-09: 9 FTEAdmin · 2025-10: 9 FTEAdmin · 2025-11: 9 FTEAdmin · 2025-12: 9 FTEAdmin · 2026-01: 9 FTEAdmin · 2026-02: 9 FTEAdmin · 2026-03: 9 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good97.0%
Phone easy76.7%
Website easy1.1%
100.0% coverage

Prescribing volume

2.4

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.