GP Practice

Northgate Medical Practice

G82060

Compare to

Registered patients

20,728

NHS Digital list size

GP FTE

11.85

NHS Digital workforce

Patients per GP FTE

1,749

Items per patient

1.31

prescribing volume

GPPS overall good

68.5%

patient experience

Access KPIs · August 2025

Same-day %

31.2%

Month: August 2025

Appts per 1K patients

374

all bookings (incl. triage)

Patient contacts per 1K

348

F2F + phone + video only

28+ day backlog

12.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face55.0%
Telephone32.4%
Video / online5.6%
Triage4.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %31.2%43.0%-11.8%
Face-to-face %55.0%58.4%-3.4%
Telephone %32.4%21.9%+10.5%
Appts per 1K374.4479.7-105.3
Triage %4.6%8.7%-4.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080224466Same-day % · 2023-09: 28.9%Same-day % · 2023-10: 32.8%Same-day % · 2023-11: 32.3%Same-day % · 2023-12: 35.1%Same-day % · 2024-01: 33.8%Same-day % · 2024-02: 35.5%Same-day % · 2024-03: 34.9%Same-day % · 2024-04: 32.5%Same-day % · 2024-05: 35.4%Same-day % · 2024-06: 33.6%Same-day % · 2024-07: 31.9%Same-day % · 2024-08: 30.3%Same-day % · 2024-09: 31.0%Same-day % · 2024-10: 28.3%Same-day % · 2024-11: 30.8%Same-day % · 2024-12: 34.6%Same-day % · 2025-01: 33.8%Same-day % · 2025-02: 33.5%Same-day % · 2025-03: 32.5%Same-day % · 2025-04: 33.4%Same-day % · 2025-05: 33.2%Same-day % · 2025-06: 34.0%Same-day % · 2025-07: 34.2%Same-day % · 2025-08: 31.2%F2F % · 2023-09: 58.9%F2F % · 2023-10: 55.0%F2F % · 2023-11: 49.3%F2F % · 2023-12: 49.1%F2F % · 2024-01: 51.1%F2F % · 2024-02: 49.1%F2F % · 2024-03: 50.3%F2F % · 2024-04: 48.0%F2F % · 2024-05: 46.8%F2F % · 2024-06: 49.6%F2F % · 2024-07: 50.3%F2F % · 2024-08: 51.8%F2F % · 2024-09: 52.4%F2F % · 2024-10: 57.3%F2F % · 2024-11: 52.7%F2F % · 2024-12: 52.1%F2F % · 2025-01: 52.8%F2F % · 2025-02: 51.7%F2F % · 2025-03: 53.9%F2F % · 2025-04: 53.6%F2F % · 2025-05: 54.8%F2F % · 2025-06: 53.1%F2F % · 2025-07: 54.4%F2F % · 2025-08: 55.0%Phone % · 2023-09: 35.7%Phone % · 2023-10: 37.6%Phone % · 2023-11: 37.8%Phone % · 2023-12: 37.7%Phone % · 2024-01: 36.4%Phone % · 2024-02: 37.8%Phone % · 2024-03: 37.4%Phone % · 2024-04: 36.4%Phone % · 2024-05: 39.0%Phone % · 2024-06: 38.0%Phone % · 2024-07: 35.7%Phone % · 2024-08: 33.7%Phone % · 2024-09: 34.6%Phone % · 2024-10: 30.0%Phone % · 2024-11: 33.3%Phone % · 2024-12: 33.3%Phone % · 2025-01: 33.1%Phone % · 2025-02: 34.1%Phone % · 2025-03: 32.1%Phone % · 2025-04: 31.8%Phone % · 2025-05: 32.3%Phone % · 2025-06: 32.8%Phone % · 2025-07: 32.6%Phone % · 2025-08: 32.4%Video % · 2023-09: 0.7%Video % · 2023-10: 0.4%Video % · 2023-11: 5.9%Video % · 2023-12: 5.2%Video % · 2024-01: 5.0%Video % · 2024-02: 6.1%Video % · 2024-03: 5.4%Video % · 2024-04: 5.7%Video % · 2024-05: 6.2%Video % · 2024-06: 5.5%Video % · 2024-07: 5.4%Video % · 2024-08: 6.0%Video % · 2024-09: 5.6%Video % · 2024-10: 4.7%Video % · 2024-11: 5.0%Video % · 2024-12: 5.9%Video % · 2025-01: 5.4%Video % · 2025-02: 5.6%Video % · 2025-03: 6.0%Video % · 2025-04: 6.9%Video % · 2025-05: 7.8%Video % · 2025-06: 8.0%Video % · 2025-07: 6.6%Video % · 2025-08: 5.6%Triage % · 2023-09: 4.4%Triage % · 2023-10: 5.4%Triage % · 2023-11: 4.6%Triage % · 2023-12: 5.1%Triage % · 2024-01: 4.5%Triage % · 2024-02: 5.4%Triage % · 2024-03: 4.6%Triage % · 2024-04: 4.4%Triage % · 2024-05: 5.5%Triage % · 2024-06: 5.3%Triage % · 2024-07: 4.7%Triage % · 2024-08: 3.9%Triage % · 2024-09: 3.9%Triage % · 2024-10: 3.8%Triage % · 2024-11: 4.4%Triage % · 2024-12: 4.4%Triage % · 2025-01: 4.2%Triage % · 2025-02: 4.5%Triage % · 2025-03: 3.7%Triage % · 2025-04: 4.1%Triage % · 2025-05: 4.5%Triage % · 2025-06: 4.7%Triage % · 2025-07: 4.8%Triage % · 2025-08: 4.6%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-087,2738,95110,63012,3082023-09: 11,527 appointments2023-10: 10,954 appointments2023-11: 10,862 appointments2023-12: 8,248 appointments2024-01: 10,868 appointments2024-02: 10,066 appointments2024-03: 9,990 appointments2024-04: 9,488 appointments2024-05: 9,238 appointments2024-06: 8,920 appointments2024-07: 9,788 appointments2024-08: 8,340 appointments2024-09: 9,268 appointments2024-10: 11,821 appointments2024-11: 9,943 appointments2024-12: 8,228 appointments2025-01: 10,469 appointments2025-02: 9,447 appointments2025-03: 9,601 appointments2025-04: 8,671 appointments2025-05: 8,599 appointments2025-06: 8,997 appointments2025-07: 9,798 appointments2025-08: 7,760 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-083514325135942023-09: 556.1 appts per 1,000 patients2023-10: 528.5 appts per 1,000 patients2023-11: 524 appts per 1,000 patients2023-12: 397.9 appts per 1,000 patients2024-01: 524.3 appts per 1,000 patients2024-02: 485.6 appts per 1,000 patients2024-03: 482 appts per 1,000 patients2024-04: 457.7 appts per 1,000 patients2024-05: 445.7 appts per 1,000 patients2024-06: 430.3 appts per 1,000 patients2024-07: 472.2 appts per 1,000 patients2024-08: 402.4 appts per 1,000 patients2024-09: 447.1 appts per 1,000 patients2024-10: 570.3 appts per 1,000 patients2024-11: 479.7 appts per 1,000 patients2024-12: 397 appts per 1,000 patients2025-01: 505.1 appts per 1,000 patients2025-02: 455.8 appts per 1,000 patients2025-03: 463.2 appts per 1,000 patients2025-04: 418.3 appts per 1,000 patients2025-05: 414.8 appts per 1,000 patients2025-06: 434.1 appts per 1,000 patients2025-07: 472.7 appts per 1,000 patients2025-08: 374.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 28.9%September 2023 · 1 day: 9.0%September 2023 · 2–7 days: 28.2%September 2023 · 8–14 days: 15.8%September 2023 · 15–21 days: 6.4%September 2023 · 22–28 days: 5.0%September 2023 · > 28 days: 6.7%October 2023 · Same day: 32.8%October 2023 · 1 day: 8.0%October 2023 · 2–7 days: 21.2%October 2023 · 8–14 days: 15.8%October 2023 · 15–21 days: 8.3%October 2023 · 22–28 days: 6.5%October 2023 · > 28 days: 7.4%November 2023 · Same day: 32.3%November 2023 · 1 day: 9.3%November 2023 · 2–7 days: 21.7%November 2023 · 8–14 days: 14.8%November 2023 · 15–21 days: 8.0%November 2023 · 22–28 days: 6.7%November 2023 · > 28 days: 7.1%December 2023 · Same day: 35.1%December 2023 · 1 day: 7.6%December 2023 · 2–7 days: 17.7%December 2023 · 8–14 days: 14.5%December 2023 · 15–21 days: 9.8%December 2023 · 22–28 days: 7.5%December 2023 · > 28 days: 7.7%January 2024 · Same day: 33.8%January 2024 · 1 day: 9.5%January 2024 · 2–7 days: 22.3%January 2024 · 8–14 days: 11.4%January 2024 · 15–21 days: 6.1%January 2024 · 22–28 days: 6.4%January 2024 · > 28 days: 10.6%February 2024 · Same day: 35.5%February 2024 · 1 day: 7.7%February 2024 · 2–7 days: 22.5%February 2024 · 8–14 days: 13.9%February 2024 · 15–21 days: 7.3%February 2024 · 22–28 days: 5.6%February 2024 · > 28 days: 7.6%March 2024 · Same day: 34.9%March 2024 · 1 day: 7.5%March 2024 · 2–7 days: 22.2%March 2024 · 8–14 days: 10.7%March 2024 · 15–21 days: 10.4%March 2024 · 22–28 days: 6.6%March 2024 · > 28 days: 7.6%April 2024 · Same day: 32.5%April 2024 · 1 day: 7.3%April 2024 · 2–7 days: 19.6%April 2024 · 8–14 days: 14.8%April 2024 · 15–21 days: 9.1%April 2024 · 22–28 days: 6.6%April 2024 · > 28 days: 10.1%May 2024 · Same day: 35.4%May 2024 · 1 day: 7.5%May 2024 · 2–7 days: 17.7%May 2024 · 8–14 days: 14.5%May 2024 · 15–21 days: 10.2%May 2024 · 22–28 days: 6.8%May 2024 · > 28 days: 7.9%June 2024 · Same day: 33.6%June 2024 · 1 day: 7.7%June 2024 · 2–7 days: 19.6%June 2024 · 8–14 days: 12.2%June 2024 · 15–21 days: 9.5%June 2024 · 22–28 days: 7.1%June 2024 · > 28 days: 10.3%July 2024 · Same day: 31.9%July 2024 · 1 day: 7.6%July 2024 · 2–7 days: 23.0%July 2024 · 8–14 days: 11.1%July 2024 · 15–21 days: 9.1%July 2024 · 22–28 days: 7.7%July 2024 · > 28 days: 9.5%August 2024 · Same day: 30.3%August 2024 · 1 day: 7.7%August 2024 · 2–7 days: 23.3%August 2024 · 8–14 days: 13.8%August 2024 · 15–21 days: 7.6%August 2024 · 22–28 days: 6.3%August 2024 · > 28 days: 11.0%September 2024 · Same day: 31.0%September 2024 · 1 day: 6.1%September 2024 · 2–7 days: 20.7%September 2024 · 8–14 days: 15.9%September 2024 · 15–21 days: 9.4%September 2024 · 22–28 days: 6.9%September 2024 · > 28 days: 9.9%October 2024 · Same day: 28.3%October 2024 · 1 day: 6.2%October 2024 · 2–7 days: 19.1%October 2024 · 8–14 days: 11.6%October 2024 · 15–21 days: 10.8%October 2024 · 22–28 days: 7.5%October 2024 · > 28 days: 16.5%November 2024 · Same day: 30.8%November 2024 · 1 day: 6.8%November 2024 · 2–7 days: 19.5%November 2024 · 8–14 days: 13.9%November 2024 · 15–21 days: 9.1%November 2024 · 22–28 days: 8.0%November 2024 · > 28 days: 11.9%December 2024 · Same day: 34.6%December 2024 · 1 day: 5.8%December 2024 · 2–7 days: 19.5%December 2024 · 8–14 days: 11.2%December 2024 · 15–21 days: 9.7%December 2024 · 22–28 days: 9.1%December 2024 · > 28 days: 10.1%January 2025 · Same day: 33.8%January 2025 · 1 day: 6.9%January 2025 · 2–7 days: 17.9%January 2025 · 8–14 days: 14.4%January 2025 · 15–21 days: 7.9%January 2025 · 22–28 days: 8.5%January 2025 · > 28 days: 10.6%February 2025 · Same day: 33.5%February 2025 · 1 day: 7.4%February 2025 · 2–7 days: 16.5%February 2025 · 8–14 days: 13.6%February 2025 · 15–21 days: 12.6%February 2025 · 22–28 days: 8.7%February 2025 · > 28 days: 7.6%March 2025 · Same day: 32.5%March 2025 · 1 day: 7.5%March 2025 · 2–7 days: 17.3%March 2025 · 8–14 days: 13.1%March 2025 · 15–21 days: 10.5%March 2025 · 22–28 days: 9.7%March 2025 · > 28 days: 9.4%April 2025 · Same day: 33.4%April 2025 · 1 day: 7.9%April 2025 · 2–7 days: 16.9%April 2025 · 8–14 days: 13.9%April 2025 · 15–21 days: 8.0%April 2025 · 22–28 days: 8.6%April 2025 · > 28 days: 11.4%May 2025 · Same day: 33.2%May 2025 · 1 day: 9.3%May 2025 · 2–7 days: 18.3%May 2025 · 8–14 days: 12.7%May 2025 · 15–21 days: 7.5%May 2025 · 22–28 days: 7.4%May 2025 · > 28 days: 11.6%June 2025 · Same day: 34.0%June 2025 · 1 day: 7.7%June 2025 · 2–7 days: 18.8%June 2025 · 8–14 days: 13.4%June 2025 · 15–21 days: 7.5%June 2025 · 22–28 days: 8.7%June 2025 · > 28 days: 9.9%July 2025 · Same day: 34.2%July 2025 · 1 day: 8.3%July 2025 · 2–7 days: 21.0%July 2025 · 8–14 days: 11.3%July 2025 · 15–21 days: 8.2%July 2025 · 22–28 days: 6.8%July 2025 · > 28 days: 10.2%August 2025 · Same day: 31.2%August 2025 · 1 day: 7.0%August 2025 · 2–7 days: 18.5%August 2025 · 8–14 days: 13.2%August 2025 · 15–21 days: 8.6%August 2025 · 22–28 days: 9.3%August 2025 · > 28 days: 12.1%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

HIGHscore 73/100
  • High demand (>400 appts/1K)
  • Elevated DNA rate (5.2%)
  • Below-average same-day access
  • High long-wait rate (10.7% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.7%
Face-to-face %+0.3%
Telephone %+0.4%
Same-day %-0.3%
Appts per 1K-1.7%
Triage %+4.5%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate has dropped significantly to 4.7%, which is well below the practice's trailing average of 17.1%. This is a positive shift from the previous month's anomaly where the DNA rate spiked to 17.1%.

Several trends are worth noting. Firstly, the DNA rate saw a substantial decrease of 72.5% in 2024-11, following a spike in 2024-10. Secondly, the triage percentage has been increasing, with a 4.5% rise in 2025-08. These shifts may indicate changes in patient flow or operational adjustments.

To investigate these trends, review the DNA rate fluctuations to understand the underlying causes. Also, verify if the increase in triage aligns with any changes in patient intake processes or staffing levels.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2024-10
value 28.3 · avg 33.3 ± 1.7
phonePct2024-10
value 30 · avg 36.8 ± 1.5
f2fPct2024-10
value 57.3 · avg 50.2 ± 2.1
total2024-10
value 11821 · avg 9669.2 ± 890.4
dnaRate2024-10
value 17.1 · avg 4.6 ± 0.6
triagePct2024-08
value 3.9 · avg 4.9 ± 0.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2024-11
17.1 → 4.7 (-72.5%)
dnaRate2024-10
4.7 → 17.1 (+263.8%)
videoPct2023-11
0.4 → 5.9 (+1375%)
videoPct2023-10
0.7 → 0.4 (-42.9%)
dnaRate2023-10
16.2 → 6.3 (-61.1%)
videoPct2023-09
4.8 → 0.7 (-85.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2016-05-24 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2016-05-24.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

11.85

Nurse FTE

5.73

Direct Patient Care FTE

5.97

Admin FTE

34.79

1 practices reporting · 100.0% coverage

Staff group mix

GP11.8 FTE · 20%
Nurse5.7 FTE · 10%
Direct Patient Care6.0 FTE · 10%
Admin34.8 FTE · 60%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP11.85 FTE · 14 headcount
Partner4.00 FTE (34%) · 5 hc
Salaried5.93 FTE (50%) · 7 hc
Training (ST/F)1.92 FTE (16%) · 2 hc
Nurses5.73 FTE · 8 headcount
Practice Nurse4.09 FTE (71%) · 5 hc
Advanced / Specialist1.64 FTE (29%) · 3 hc
Admin / Non-clinical34.80 FTE · 43 headcount
Management5.95 FTE (17%) · 6 hc
Reception / Admin23.05 FTE (66%) · 30 hc
Other5.80 FTE (17%) · 7 hc
Direct Patient Care5.97 FTE · 9 headcount
Pharmacist1.00 FTE (17%) · 1 hc
HCA / Nursing Assistant4.12 FTE (69%) · 7 hc
Other0.85 FTE (14%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-032142739GP · 2024-03: 11 FTEGP · 2024-04: 10 FTEGP · 2024-05: 11 FTEGP · 2024-06: 10 FTEGP · 2024-07: 10 FTEGP · 2024-08: 11 FTEGP · 2024-09: 11 FTEGP · 2024-10: 11 FTEGP · 2024-11: 11 FTEGP · 2024-12: 11 FTEGP · 2025-01: 11 FTEGP · 2025-02: 12 FTEGP · 2025-03: 13 FTEGP · 2025-04: 13 FTEGP · 2025-05: 12 FTEGP · 2025-06: 12 FTEGP · 2025-07: 12 FTEGP · 2025-08: 11 FTEGP · 2025-09: 11 FTEGP · 2025-10: 11 FTEGP · 2025-11: 11 FTEGP · 2025-12: 11 FTEGP · 2026-01: 11 FTEGP · 2026-02: 13 FTEGP · 2026-03: 12 FTENurse · 2024-03: 7 FTENurse · 2024-04: 7 FTENurse · 2024-05: 7 FTENurse · 2024-06: 7 FTENurse · 2024-07: 7 FTENurse · 2024-08: 7 FTENurse · 2024-09: 7 FTENurse · 2024-10: 7 FTENurse · 2024-11: 7 FTENurse · 2024-12: 6 FTENurse · 2025-01: 6 FTENurse · 2025-02: 6 FTENurse · 2025-03: 6 FTENurse · 2025-04: 6 FTENurse · 2025-05: 6 FTENurse · 2025-06: 6 FTENurse · 2025-07: 6 FTENurse · 2025-08: 6 FTENurse · 2025-09: 6 FTENurse · 2025-10: 6 FTENurse · 2025-11: 6 FTENurse · 2025-12: 6 FTENurse · 2026-01: 6 FTENurse · 2026-02: 6 FTENurse · 2026-03: 6 FTEDPC · 2024-03: 5 FTEDPC · 2024-04: 5 FTEDPC · 2024-05: 5 FTEDPC · 2024-06: 5 FTEDPC · 2024-07: 5 FTEDPC · 2024-08: 5 FTEDPC · 2024-09: 5 FTEDPC · 2024-10: 5 FTEDPC · 2024-11: 5 FTEDPC · 2024-12: 5 FTEDPC · 2025-01: 5 FTEDPC · 2025-02: 5 FTEDPC · 2025-03: 5 FTEDPC · 2025-04: 5 FTEDPC · 2025-05: 5 FTEDPC · 2025-06: 5 FTEDPC · 2025-07: 6 FTEDPC · 2025-08: 6 FTEDPC · 2025-09: 6 FTEDPC · 2025-10: 6 FTEDPC · 2025-11: 6 FTEDPC · 2025-12: 6 FTEDPC · 2026-01: 6 FTEDPC · 2026-02: 6 FTEDPC · 2026-03: 6 FTEAdmin · 2024-03: 35 FTEAdmin · 2024-04: 35 FTEAdmin · 2024-05: 35 FTEAdmin · 2024-06: 35 FTEAdmin · 2024-07: 35 FTEAdmin · 2024-08: 35 FTEAdmin · 2024-09: 35 FTEAdmin · 2024-10: 35 FTEAdmin · 2024-11: 35 FTEAdmin · 2024-12: 35 FTEAdmin · 2025-01: 33 FTEAdmin · 2025-02: 35 FTEAdmin · 2025-03: 35 FTEAdmin · 2025-04: 34 FTEAdmin · 2025-05: 32 FTEAdmin · 2025-06: 32 FTEAdmin · 2025-07: 31 FTEAdmin · 2025-08: 31 FTEAdmin · 2025-09: 33 FTEAdmin · 2025-10: 31 FTEAdmin · 2025-11: 31 FTEAdmin · 2025-12: 34 FTEAdmin · 2026-01: 36 FTEAdmin · 2026-02: 36 FTEAdmin · 2026-03: 35 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good68.5%
Phone easy15.9%
Website easy61.8%
100.0% coverage

Prescribing volume

1.31

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.