GP Practice

Sandwich Medical Practice

G82063

Compare to

Registered patients

12,938

NHS Digital list size

GP FTE

8.21

NHS Digital workforce

Patients per GP FTE

1,576

Items per patient

1.71

prescribing volume

GPPS overall good

78.7%

patient experience

Access KPIs · August 2025

Same-day %

50.4%

Month: August 2025

Appts per 1K patients

447

all bookings (incl. triage)

Patient contacts per 1K

431

F2F + phone + video only

28+ day backlog

7.9%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face65.9%
Telephone30.7%
Triage14.7%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %50.4%43.0%+7.4%
Face-to-face %65.9%58.4%+7.5%
Telephone %30.7%21.9%+8.8%
Appts per 1K446.5479.7-33.2
Triage %14.7%8.7%+6.0%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080316394Same-day % · 2023-09: 29.9%Same-day % · 2023-10: 25.9%Same-day % · 2023-11: 35.1%Same-day % · 2023-12: 39.6%Same-day % · 2024-01: 37.2%Same-day % · 2024-02: 36.3%Same-day % · 2024-03: 35.4%Same-day % · 2024-04: 35.9%Same-day % · 2024-05: 34.3%Same-day % · 2024-06: 35.6%Same-day % · 2024-07: 34.3%Same-day % · 2024-08: 36.3%Same-day % · 2024-09: 32.1%Same-day % · 2024-10: 26.8%Same-day % · 2024-11: 31.6%Same-day % · 2024-12: 38.1%Same-day % · 2025-01: 35.7%Same-day % · 2025-02: 35.5%Same-day % · 2025-03: 36.6%Same-day % · 2025-04: 35.9%Same-day % · 2025-05: 35.4%Same-day % · 2025-06: 33.5%Same-day % · 2025-07: 35.3%Same-day % · 2025-08: 50.4%F2F % · 2023-09: 79.0%F2F % · 2023-10: 80.7%F2F % · 2023-11: 75.3%F2F % · 2023-12: 75.6%F2F % · 2024-01: 74.6%F2F % · 2024-02: 76.3%F2F % · 2024-03: 75.9%F2F % · 2024-04: 74.2%F2F % · 2024-05: 72.7%F2F % · 2024-06: 74.6%F2F % · 2024-07: 74.5%F2F % · 2024-08: 77.5%F2F % · 2024-09: 77.5%F2F % · 2024-10: 84.3%F2F % · 2024-11: 80.3%F2F % · 2024-12: 78.9%F2F % · 2025-01: 77.0%F2F % · 2025-02: 76.9%F2F % · 2025-03: 77.4%F2F % · 2025-04: 77.2%F2F % · 2025-05: 72.3%F2F % · 2025-06: 73.4%F2F % · 2025-07: 72.4%F2F % · 2025-08: 65.9%Phone % · 2023-09: 16.0%Phone % · 2023-10: 15.1%Phone % · 2023-11: 18.3%Phone % · 2023-12: 18.2%Phone % · 2024-01: 19.1%Phone % · 2024-02: 18.2%Phone % · 2024-03: 18.6%Phone % · 2024-04: 17.9%Phone % · 2024-05: 19.2%Phone % · 2024-06: 19.4%Phone % · 2024-07: 20.2%Phone % · 2024-08: 16.9%Phone % · 2024-09: 17.2%Phone % · 2024-10: 11.4%Phone % · 2024-11: 14.0%Phone % · 2024-12: 16.3%Phone % · 2025-01: 16.8%Phone % · 2025-02: 15.6%Phone % · 2025-03: 16.1%Phone % · 2025-04: 15.5%Phone % · 2025-05: 18.8%Phone % · 2025-06: 20.0%Phone % · 2025-07: 23.2%Phone % · 2025-08: 30.7%Video % · 2023-09: 3.2%Video % · 2023-10: 2.9%Video % · 2023-11: 3.9%Video % · 2023-12: 3.5%Video % · 2024-01: 3.5%Video % · 2024-02: 3.3%Video % · 2024-03: 3.3%Video % · 2024-04: 4.8%Video % · 2024-05: 5.1%Video % · 2024-06: 3.9%Video % · 2024-07: 3.1%Video % · 2024-08: 3.4%Video % · 2024-09: 3.0%Video % · 2024-10: 2.4%Video % · 2024-11: 3.6%Video % · 2024-12: 3.1%Video % · 2025-01: 3.7%Video % · 2025-02: 3.3%Video % · 2025-03: 3.8%Video % · 2025-04: 3.2%Video % · 2025-05: 4.5%Video % · 2025-06: 2.5%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 3.2%Triage % · 2023-10: 3.0%Triage % · 2023-11: 3.5%Triage % · 2023-12: 3.6%Triage % · 2024-01: 3.8%Triage % · 2024-02: 3.4%Triage % · 2024-03: 3.3%Triage % · 2024-04: 4.9%Triage % · 2024-05: 5.3%Triage % · 2024-06: 4.0%Triage % · 2024-07: 3.1%Triage % · 2024-08: 3.5%Triage % · 2024-09: 3.1%Triage % · 2024-10: 2.5%Triage % · 2024-11: 3.7%Triage % · 2024-12: 3.7%Triage % · 2025-01: 4.0%Triage % · 2025-02: 3.6%Triage % · 2025-03: 3.9%Triage % · 2025-04: 3.4%Triage % · 2025-05: 4.7%Triage % · 2025-06: 5.2%Triage % · 2025-07: 7.7%Triage % · 2025-08: 14.7%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-084,5456,0207,4968,9712023-09: 6,847 appointments2023-10: 8,211 appointments2023-11: 6,014 appointments2023-12: 4,973 appointments2024-01: 6,496 appointments2024-02: 6,007 appointments2024-03: 6,356 appointments2024-04: 5,809 appointments2024-05: 5,709 appointments2024-06: 5,178 appointments2024-07: 6,153 appointments2024-08: 5,308 appointments2024-09: 6,034 appointments2024-10: 8,543 appointments2024-11: 6,749 appointments2024-12: 5,736 appointments2025-01: 6,980 appointments2025-02: 5,487 appointments2025-03: 6,143 appointments2025-04: 5,422 appointments2025-05: 5,525 appointments2025-06: 5,777 appointments2025-07: 6,489 appointments2025-08: 5,777 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-083514655796932023-09: 529.2 appts per 1,000 patients2023-10: 634.6 appts per 1,000 patients2023-11: 464.8 appts per 1,000 patients2023-12: 384.4 appts per 1,000 patients2024-01: 502.1 appts per 1,000 patients2024-02: 464.3 appts per 1,000 patients2024-03: 491.3 appts per 1,000 patients2024-04: 449 appts per 1,000 patients2024-05: 441.3 appts per 1,000 patients2024-06: 400.2 appts per 1,000 patients2024-07: 475.6 appts per 1,000 patients2024-08: 410.3 appts per 1,000 patients2024-09: 466.4 appts per 1,000 patients2024-10: 660.3 appts per 1,000 patients2024-11: 521.6 appts per 1,000 patients2024-12: 443.3 appts per 1,000 patients2025-01: 539.5 appts per 1,000 patients2025-02: 424.1 appts per 1,000 patients2025-03: 474.8 appts per 1,000 patients2025-04: 419.1 appts per 1,000 patients2025-05: 427 appts per 1,000 patients2025-06: 446.5 appts per 1,000 patients2025-07: 501.5 appts per 1,000 patients2025-08: 446.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 29.9%September 2023 · 1 day: 6.2%September 2023 · 2–7 days: 12.8%September 2023 · 8–14 days: 8.1%September 2023 · 15–21 days: 6.6%September 2023 · 22–28 days: 6.6%September 2023 · > 28 days: 29.9%October 2023 · Same day: 25.9%October 2023 · 1 day: 5.3%October 2023 · 2–7 days: 12.5%October 2023 · 8–14 days: 10.6%October 2023 · 15–21 days: 9.5%October 2023 · 22–28 days: 6.7%October 2023 · > 28 days: 29.5%November 2023 · Same day: 35.1%November 2023 · 1 day: 6.4%November 2023 · 2–7 days: 13.2%November 2023 · 8–14 days: 11.5%November 2023 · 15–21 days: 7.6%November 2023 · 22–28 days: 8.5%November 2023 · > 28 days: 17.8%December 2023 · Same day: 39.6%December 2023 · 1 day: 6.0%December 2023 · 2–7 days: 13.6%December 2023 · 8–14 days: 11.5%December 2023 · 15–21 days: 6.3%December 2023 · 22–28 days: 3.7%December 2023 · > 28 days: 19.3%January 2024 · Same day: 37.2%January 2024 · 1 day: 7.4%January 2024 · 2–7 days: 12.9%January 2024 · 8–14 days: 9.9%January 2024 · 15–21 days: 6.0%January 2024 · 22–28 days: 4.4%January 2024 · > 28 days: 22.2%February 2024 · Same day: 36.3%February 2024 · 1 day: 7.3%February 2024 · 2–7 days: 14.7%February 2024 · 8–14 days: 8.5%February 2024 · 15–21 days: 8.8%February 2024 · 22–28 days: 6.0%February 2024 · > 28 days: 18.3%March 2024 · Same day: 35.4%March 2024 · 1 day: 5.6%March 2024 · 2–7 days: 14.2%March 2024 · 8–14 days: 7.6%March 2024 · 15–21 days: 9.5%March 2024 · 22–28 days: 7.0%March 2024 · > 28 days: 20.7%April 2024 · Same day: 35.9%April 2024 · 1 day: 6.1%April 2024 · 2–7 days: 13.6%April 2024 · 8–14 days: 10.6%April 2024 · 15–21 days: 8.2%April 2024 · 22–28 days: 5.4%April 2024 · > 28 days: 20.2%May 2024 · Same day: 34.3%May 2024 · 1 day: 8.3%May 2024 · 2–7 days: 14.0%May 2024 · 8–14 days: 13.3%May 2024 · 15–21 days: 6.1%May 2024 · 22–28 days: 3.4%May 2024 · > 28 days: 20.6%June 2024 · Same day: 35.6%June 2024 · 1 day: 6.2%June 2024 · 2–7 days: 13.9%June 2024 · 8–14 days: 10.5%June 2024 · 15–21 days: 8.6%June 2024 · 22–28 days: 4.9%June 2024 · > 28 days: 20.4%July 2024 · Same day: 34.3%July 2024 · 1 day: 6.4%July 2024 · 2–7 days: 12.6%July 2024 · 8–14 days: 9.8%July 2024 · 15–21 days: 10.5%July 2024 · 22–28 days: 8.4%July 2024 · > 28 days: 18.0%August 2024 · Same day: 36.3%August 2024 · 1 day: 6.4%August 2024 · 2–7 days: 13.1%August 2024 · 8–14 days: 11.6%August 2024 · 15–21 days: 9.9%August 2024 · 22–28 days: 6.5%August 2024 · > 28 days: 16.1%September 2024 · Same day: 32.1%September 2024 · 1 day: 6.4%September 2024 · 2–7 days: 14.9%September 2024 · 8–14 days: 9.1%September 2024 · 15–21 days: 9.7%September 2024 · 22–28 days: 5.8%September 2024 · > 28 days: 21.8%October 2024 · Same day: 26.8%October 2024 · 1 day: 5.8%October 2024 · 2–7 days: 12.6%October 2024 · 8–14 days: 9.1%October 2024 · 15–21 days: 6.1%October 2024 · 22–28 days: 4.0%October 2024 · > 28 days: 35.6%November 2024 · Same day: 31.6%November 2024 · 1 day: 6.8%November 2024 · 2–7 days: 14.0%November 2024 · 8–14 days: 9.9%November 2024 · 15–21 days: 6.8%November 2024 · 22–28 days: 6.7%November 2024 · > 28 days: 24.2%December 2024 · Same day: 38.1%December 2024 · 1 day: 6.1%December 2024 · 2–7 days: 14.3%December 2024 · 8–14 days: 11.1%December 2024 · 15–21 days: 8.1%December 2024 · 22–28 days: 5.4%December 2024 · > 28 days: 17.0%January 2025 · Same day: 35.7%January 2025 · 1 day: 6.8%January 2025 · 2–7 days: 15.4%January 2025 · 8–14 days: 10.2%January 2025 · 15–21 days: 6.9%January 2025 · 22–28 days: 4.7%January 2025 · > 28 days: 20.1%February 2025 · Same day: 35.5%February 2025 · 1 day: 5.9%February 2025 · 2–7 days: 16.7%February 2025 · 8–14 days: 10.6%February 2025 · 15–21 days: 9.0%February 2025 · 22–28 days: 5.5%February 2025 · > 28 days: 16.8%March 2025 · Same day: 36.6%March 2025 · 1 day: 5.4%March 2025 · 2–7 days: 15.6%March 2025 · 8–14 days: 10.0%March 2025 · 15–21 days: 8.9%March 2025 · 22–28 days: 5.4%March 2025 · > 28 days: 18.1%April 2025 · Same day: 35.9%April 2025 · 1 day: 7.0%April 2025 · 2–7 days: 15.0%April 2025 · 8–14 days: 12.0%April 2025 · 15–21 days: 9.2%April 2025 · 22–28 days: 5.2%April 2025 · > 28 days: 15.5%May 2025 · Same day: 35.4%May 2025 · 1 day: 5.3%May 2025 · 2–7 days: 13.8%May 2025 · 8–14 days: 10.0%May 2025 · 15–21 days: 9.7%May 2025 · 22–28 days: 7.2%May 2025 · > 28 days: 18.6%June 2025 · Same day: 33.5%June 2025 · 1 day: 5.2%June 2025 · 2–7 days: 15.4%June 2025 · 8–14 days: 10.0%June 2025 · 15–21 days: 8.7%June 2025 · 22–28 days: 7.6%June 2025 · > 28 days: 19.7%July 2025 · Same day: 35.3%July 2025 · 1 day: 5.1%July 2025 · 2–7 days: 15.2%July 2025 · 8–14 days: 11.8%July 2025 · 15–21 days: 7.7%July 2025 · 22–28 days: 6.3%July 2025 · > 28 days: 18.7%August 2025 · Same day: 50.4%August 2025 · 1 day: 5.6%August 2025 · 2–7 days: 14.3%August 2025 · 8–14 days: 12.2%August 2025 · 15–21 days: 5.8%August 2025 · 22–28 days: 3.8%August 2025 · > 28 days: 7.9%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 66/100
  • High demand (>400 appts/1K)
  • Below-average same-day access
  • High long-wait rate (15.4% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.8%
Face-to-face %-2.8%
Telephone %+13.4%
Same-day %+4.9%
Appts per 1K+0.8%
Triage %+29.1%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in telephone appointments, rising by 32.3% from the previous month. The face-to-face percentage dropped by 11.2% compared to the trailing average, while the triage percentage surged by 89.9%. These shifts suggest a potential change in workflow or recording policies.

Several trends emerged, including a significant rise in triage appointments, up by 29.1% over the period, and a notable increase in same-day appointments, up by 4.9%. The DNA rate also decreased by 30% in 2025-08. These changes may reflect operational pressures or shifts in patient demand.

To investigate these changes, review the phone-mix shift in 2025-08 to see if it aligns with a system change. Also, verify if the dip in face-to-face appointments in 2025-08 is due to a recording artefact or a genuine change in practice.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 14.7 · avg 4.1 ± 1.3
sameDayPct2025-08
value 50.4 · avg 34.4 ± 2.9
phonePct2025-08
value 30.7 · avg 16.8 ± 2.8
f2fPct2025-08
value 65.9 · avg 77.1 ± 3.2
triagePct2025-07
value 7.7 · avg 3.7 ± 0.7
phonePct2025-07
value 23.2 · avg 16.6 ± 2.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

phonePct2025-08
23.2 → 30.7 (+32.3%)
triagePct2025-08
7.7 → 14.7 (+89.9%)
dnaRate2025-08
4 → 2.8 (-30%)
videoPct2025-07
2.5 → 0 (-100%)
triagePct2025-07
5.2 → 7.7 (+49.2%)
videoPct2025-06
4.5 → 2.5 (-44.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 43/100medium confidence
Last inspection: 2024-10-16 · 18 months ago
  • Current rating is good, and the latest CQC assessment date is 2024-10-16 (18 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

8.21

Nurse FTE

4.01

Direct Patient Care FTE

4.52

Admin FTE

21.83

1 practices reporting · 100.0% coverage

Staff group mix

GP8.2 FTE · 21%
Nurse4.0 FTE · 10%
Direct Patient Care4.5 FTE · 12%
Admin21.8 FTE · 57%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP8.21 FTE · 10 headcount
Partner2.08 FTE (25%) · 2 hc
Salaried5.06 FTE (62%) · 7 hc
Training (ST/F)1.07 FTE (13%) · 1 hc
Nurses4.02 FTE · 6 headcount
Practice Nurse2.91 FTE (72%) · 4 hc
Advanced / Specialist1.11 FTE (28%) · 2 hc
Admin / Non-clinical21.83 FTE · 31 headcount
Management2.68 FTE (12%) · 3 hc
Reception / Admin14.82 FTE (68%) · 22 hc
Other4.33 FTE (20%) · 6 hc
Direct Patient Care4.52 FTE · 8 headcount
Pharmacist1.00 FTE (22%) · 1 hc
HCA / Nursing Assistant1.33 FTE (29%) · 3 hc
Paramedic1.60 FTE (35%) · 2 hc
Other0.59 FTE (13%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03081725GP · 2024-03: 8 FTEGP · 2024-04: 8 FTEGP · 2024-05: 8 FTEGP · 2024-06: 8 FTEGP · 2024-07: 8 FTEGP · 2024-08: 8 FTEGP · 2024-09: 8 FTEGP · 2024-10: 8 FTEGP · 2024-11: 7 FTEGP · 2024-12: 7 FTEGP · 2025-01: 7 FTEGP · 2025-02: 7 FTEGP · 2025-03: 7 FTEGP · 2025-04: 7 FTEGP · 2025-05: 7 FTEGP · 2025-06: 7 FTEGP · 2025-07: 7 FTEGP · 2025-08: 6 FTEGP · 2025-09: 6 FTEGP · 2025-10: 6 FTEGP · 2025-11: 6 FTEGP · 2025-12: 6 FTEGP · 2026-01: 7 FTEGP · 2026-02: 8 FTEGP · 2026-03: 8 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 5 FTENurse · 2024-08: 6 FTENurse · 2024-09: 6 FTENurse · 2024-10: 6 FTENurse · 2024-11: 6 FTENurse · 2024-12: 6 FTENurse · 2025-01: 6 FTENurse · 2025-02: 6 FTENurse · 2025-03: 5 FTENurse · 2025-04: 5 FTENurse · 2025-05: 5 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 4 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 19 FTEAdmin · 2024-04: 19 FTEAdmin · 2024-05: 19 FTEAdmin · 2024-06: 18 FTEAdmin · 2024-07: 18 FTEAdmin · 2024-08: 19 FTEAdmin · 2024-09: 19 FTEAdmin · 2024-10: 19 FTEAdmin · 2024-11: 19 FTEAdmin · 2024-12: 19 FTEAdmin · 2025-01: 19 FTEAdmin · 2025-02: 20 FTEAdmin · 2025-03: 20 FTEAdmin · 2025-04: 19 FTEAdmin · 2025-05: 18 FTEAdmin · 2025-06: 19 FTEAdmin · 2025-07: 19 FTEAdmin · 2025-08: 21 FTEAdmin · 2025-09: 21 FTEAdmin · 2025-10: 20 FTEAdmin · 2025-11: 20 FTEAdmin · 2025-12: 21 FTEAdmin · 2026-01: 23 FTEAdmin · 2026-02: 23 FTEAdmin · 2026-03: 22 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good78.7%
Phone easy17.7%
Website easy78.9%
100.0% coverage

Prescribing volume

1.71

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.