GP Practice

Ashford Medical Partnership

G82080

Compare to

Registered patients

38,173

NHS Digital list size

GP FTE

10.81

NHS Digital workforce

Patients per GP FTE

3,531

Items per patient

1.05

prescribing volume

GPPS overall good

53.1%

patient experience

Access KPIs · August 2025

Same-day %

32%

Month: August 2025

Appts per 1K patients

292

all bookings (incl. triage)

Patient contacts per 1K

292

F2F + phone + video only

28+ day backlog

2.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face56.3%
Telephone30.3%
Video / online13.2%
Triage5.0%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %32.0%43.0%-11.0%
Face-to-face %56.3%58.4%-2.1%
Telephone %30.3%21.9%+8.4%
Appts per 1K292.4479.7-187.3
Triage %5.0%8.7%-3.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080255074Same-day % · 2023-09: 21.0%Same-day % · 2023-10: 21.8%Same-day % · 2023-11: 24.0%Same-day % · 2023-12: 22.9%Same-day % · 2024-01: 24.2%Same-day % · 2024-02: 30.6%Same-day % · 2024-03: 30.6%Same-day % · 2024-04: 31.3%Same-day % · 2024-05: 31.9%Same-day % · 2024-06: 31.8%Same-day % · 2024-07: 32.4%Same-day % · 2024-08: 33.3%Same-day % · 2024-09: 32.8%Same-day % · 2024-10: 34.5%Same-day % · 2024-11: 35.4%Same-day % · 2024-12: 38.7%Same-day % · 2025-01: 36.5%Same-day % · 2025-02: 34.9%Same-day % · 2025-03: 31.8%Same-day % · 2025-04: 29.7%Same-day % · 2025-05: 30.7%Same-day % · 2025-06: 35.2%Same-day % · 2025-07: 33.3%Same-day % · 2025-08: 32.0%F2F % · 2023-09: 64.9%F2F % · 2023-10: 63.5%F2F % · 2023-11: 64.6%F2F % · 2023-12: 66.5%F2F % · 2024-01: 64.1%F2F % · 2024-02: 59.6%F2F % · 2024-03: 59.5%F2F % · 2024-04: 59.5%F2F % · 2024-05: 59.1%F2F % · 2024-06: 57.4%F2F % · 2024-07: 58.3%F2F % · 2024-08: 58.3%F2F % · 2024-09: 60.1%F2F % · 2024-10: 57.1%F2F % · 2024-11: 57.9%F2F % · 2024-12: 56.4%F2F % · 2025-01: 56.1%F2F % · 2025-02: 59.4%F2F % · 2025-03: 57.8%F2F % · 2025-04: 59.0%F2F % · 2025-05: 59.9%F2F % · 2025-06: 56.5%F2F % · 2025-07: 58.6%F2F % · 2025-08: 56.3%Phone % · 2023-09: 31.5%Phone % · 2023-10: 32.2%Phone % · 2023-11: 33.0%Phone % · 2023-12: 32.3%Phone % · 2024-01: 34.4%Phone % · 2024-02: 37.9%Phone % · 2024-03: 38.6%Phone % · 2024-04: 38.8%Phone % · 2024-05: 39.2%Phone % · 2024-06: 40.6%Phone % · 2024-07: 39.0%Phone % · 2024-08: 39.9%Phone % · 2024-09: 38.0%Phone % · 2024-10: 38.4%Phone % · 2024-11: 33.9%Phone % · 2024-12: 35.5%Phone % · 2025-01: 35.6%Phone % · 2025-02: 33.9%Phone % · 2025-03: 34.0%Phone % · 2025-04: 33.0%Phone % · 2025-05: 31.8%Phone % · 2025-06: 30.3%Phone % · 2025-07: 28.1%Phone % · 2025-08: 30.3%Video % · 2023-09: 3.3%Video % · 2023-10: 2.6%Video % · 2023-11: 2.0%Video % · 2023-12: 0.6%Video % · 2024-01: 1.1%Video % · 2024-02: 1.9%Video % · 2024-03: 1.4%Video % · 2024-04: 1.3%Video % · 2024-05: 1.4%Video % · 2024-06: 1.4%Video % · 2024-07: 1.5%Video % · 2024-08: 1.2%Video % · 2024-09: 1.3%Video % · 2024-10: 3.0%Video % · 2024-11: 7.8%Video % · 2024-12: 7.7%Video % · 2025-01: 7.8%Video % · 2025-02: 6.4%Video % · 2025-03: 8.0%Video % · 2025-04: 7.0%Video % · 2025-05: 7.7%Video % · 2025-06: 12.8%Video % · 2025-07: 13.0%Video % · 2025-08: 13.2%Triage % · 2023-09: 4.7%Triage % · 2023-10: 3.7%Triage % · 2023-11: 3.4%Triage % · 2023-12: 4.6%Triage % · 2024-01: 5.5%Triage % · 2024-02: 4.7%Triage % · 2024-03: 5.3%Triage % · 2024-04: 4.0%Triage % · 2024-05: 4.1%Triage % · 2024-06: 4.3%Triage % · 2024-07: 4.6%Triage % · 2024-08: 4.2%Triage % · 2024-09: 3.9%Triage % · 2024-10: 3.9%Triage % · 2024-11: 5.2%Triage % · 2024-12: 4.1%Triage % · 2025-01: 4.7%Triage % · 2025-02: 4.8%Triage % · 2025-03: 4.4%Triage % · 2025-04: 4.1%Triage % · 2025-05: 4.7%Triage % · 2025-06: 4.5%Triage % · 2025-07: 4.1%Triage % · 2025-08: 5.0%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-088,91511,18913,46215,7362023-09: 12,671 appointments2023-10: 12,368 appointments2023-11: 11,999 appointments2023-12: 9,575 appointments2024-01: 12,374 appointments2024-02: 12,945 appointments2024-03: 12,185 appointments2024-04: 13,813 appointments2024-05: 13,545 appointments2024-06: 11,575 appointments2024-07: 13,928 appointments2024-08: 12,143 appointments2024-09: 14,146 appointments2024-10: 14,550 appointments2024-11: 13,873 appointments2024-12: 12,995 appointments2025-01: 14,328 appointments2025-02: 13,234 appointments2025-03: 14,504 appointments2025-04: 13,785 appointments2025-05: 13,057 appointments2025-06: 12,480 appointments2025-07: 15,076 appointments2025-08: 11,161 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082342933534122023-09: 331.9 appts per 1,000 patients2023-10: 324 appts per 1,000 patients2023-11: 314.3 appts per 1,000 patients2023-12: 250.8 appts per 1,000 patients2024-01: 324.2 appts per 1,000 patients2024-02: 339.1 appts per 1,000 patients2024-03: 319.2 appts per 1,000 patients2024-04: 361.9 appts per 1,000 patients2024-05: 354.8 appts per 1,000 patients2024-06: 303.2 appts per 1,000 patients2024-07: 364.9 appts per 1,000 patients2024-08: 318.1 appts per 1,000 patients2024-09: 370.6 appts per 1,000 patients2024-10: 381.2 appts per 1,000 patients2024-11: 363.4 appts per 1,000 patients2024-12: 340.4 appts per 1,000 patients2025-01: 375.3 appts per 1,000 patients2025-02: 346.7 appts per 1,000 patients2025-03: 380 appts per 1,000 patients2025-04: 361.1 appts per 1,000 patients2025-05: 342 appts per 1,000 patients2025-06: 326.9 appts per 1,000 patients2025-07: 394.9 appts per 1,000 patients2025-08: 292.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 21.0%September 2023 · 1 day: 6.9%September 2023 · 2–7 days: 37.8%September 2023 · 8–14 days: 21.7%September 2023 · 15–21 days: 7.0%September 2023 · 22–28 days: 4.3%September 2023 · > 28 days: 1.3%October 2023 · Same day: 21.8%October 2023 · 1 day: 7.4%October 2023 · 2–7 days: 32.3%October 2023 · 8–14 days: 26.9%October 2023 · 15–21 days: 7.0%October 2023 · 22–28 days: 4.0%October 2023 · > 28 days: 0.6%November 2023 · Same day: 24.0%November 2023 · 1 day: 7.8%November 2023 · 2–7 days: 26.6%November 2023 · 8–14 days: 27.7%November 2023 · 15–21 days: 9.1%November 2023 · 22–28 days: 3.9%November 2023 · > 28 days: 0.9%December 2023 · Same day: 22.9%December 2023 · 1 day: 7.0%December 2023 · 2–7 days: 20.5%December 2023 · 8–14 days: 31.6%December 2023 · 15–21 days: 12.5%December 2023 · 22–28 days: 4.7%December 2023 · > 28 days: 0.8%January 2024 · Same day: 24.2%January 2024 · 1 day: 8.6%January 2024 · 2–7 days: 26.3%January 2024 · 8–14 days: 23.5%January 2024 · 15–21 days: 10.4%January 2024 · 22–28 days: 6.1%January 2024 · > 28 days: 1.0%February 2024 · Same day: 30.6%February 2024 · 1 day: 8.3%February 2024 · 2–7 days: 22.0%February 2024 · 8–14 days: 22.5%February 2024 · 15–21 days: 12.4%February 2024 · 22–28 days: 4.0%February 2024 · > 28 days: 0.2%March 2024 · Same day: 30.6%March 2024 · 1 day: 6.5%March 2024 · 2–7 days: 16.5%March 2024 · 8–14 days: 25.7%March 2024 · 15–21 days: 11.4%March 2024 · 22–28 days: 7.8%March 2024 · > 28 days: 1.6%April 2024 · Same day: 31.3%April 2024 · 1 day: 5.6%April 2024 · 2–7 days: 14.3%April 2024 · 8–14 days: 23.4%April 2024 · 15–21 days: 16.5%April 2024 · 22–28 days: 7.3%April 2024 · > 28 days: 1.5%May 2024 · Same day: 31.9%May 2024 · 1 day: 6.7%May 2024 · 2–7 days: 16.8%May 2024 · 8–14 days: 27.2%May 2024 · 15–21 days: 7.3%May 2024 · 22–28 days: 5.7%May 2024 · > 28 days: 4.3%June 2024 · Same day: 31.8%June 2024 · 1 day: 5.7%June 2024 · 2–7 days: 13.4%June 2024 · 8–14 days: 23.4%June 2024 · 15–21 days: 15.3%June 2024 · 22–28 days: 8.7%June 2024 · > 28 days: 1.6%July 2024 · Same day: 32.4%July 2024 · 1 day: 5.6%July 2024 · 2–7 days: 10.7%July 2024 · 8–14 days: 25.9%July 2024 · 15–21 days: 10.3%July 2024 · 22–28 days: 9.7%July 2024 · > 28 days: 5.4%August 2024 · Same day: 33.3%August 2024 · 1 day: 6.5%August 2024 · 2–7 days: 11.9%August 2024 · 8–14 days: 23.7%August 2024 · 15–21 days: 14.0%August 2024 · 22–28 days: 8.1%August 2024 · > 28 days: 2.6%September 2024 · Same day: 32.8%September 2024 · 1 day: 5.8%September 2024 · 2–7 days: 16.2%September 2024 · 8–14 days: 23.0%September 2024 · 15–21 days: 12.4%September 2024 · 22–28 days: 7.4%September 2024 · > 28 days: 2.5%October 2024 · Same day: 34.5%October 2024 · 1 day: 7.1%October 2024 · 2–7 days: 15.8%October 2024 · 8–14 days: 27.3%October 2024 · 15–21 days: 7.7%October 2024 · 22–28 days: 6.1%October 2024 · > 28 days: 1.5%November 2024 · Same day: 35.4%November 2024 · 1 day: 6.3%November 2024 · 2–7 days: 14.9%November 2024 · 8–14 days: 24.5%November 2024 · 15–21 days: 12.5%November 2024 · 22–28 days: 5.5%November 2024 · > 28 days: 0.9%December 2024 · Same day: 38.7%December 2024 · 1 day: 7.0%December 2024 · 2–7 days: 19.6%December 2024 · 8–14 days: 15.8%December 2024 · 15–21 days: 10.0%December 2024 · 22–28 days: 8.1%December 2024 · > 28 days: 0.9%January 2025 · Same day: 36.5%January 2025 · 1 day: 7.3%January 2025 · 2–7 days: 19.1%January 2025 · 8–14 days: 17.4%January 2025 · 15–21 days: 9.3%January 2025 · 22–28 days: 8.5%January 2025 · > 28 days: 1.8%February 2025 · Same day: 34.9%February 2025 · 1 day: 6.6%February 2025 · 2–7 days: 16.3%February 2025 · 8–14 days: 22.1%February 2025 · 15–21 days: 10.2%February 2025 · 22–28 days: 7.9%February 2025 · > 28 days: 1.9%March 2025 · Same day: 31.8%March 2025 · 1 day: 7.0%March 2025 · 2–7 days: 15.1%March 2025 · 8–14 days: 24.8%March 2025 · 15–21 days: 11.0%March 2025 · 22–28 days: 8.5%March 2025 · > 28 days: 1.8%April 2025 · Same day: 29.7%April 2025 · 1 day: 6.5%April 2025 · 2–7 days: 15.7%April 2025 · 8–14 days: 27.1%April 2025 · 15–21 days: 12.8%April 2025 · 22–28 days: 7.1%April 2025 · > 28 days: 1.1%May 2025 · Same day: 30.7%May 2025 · 1 day: 6.8%May 2025 · 2–7 days: 17.8%May 2025 · 8–14 days: 26.9%May 2025 · 15–21 days: 9.0%May 2025 · 22–28 days: 6.9%May 2025 · > 28 days: 1.8%June 2025 · Same day: 35.2%June 2025 · 1 day: 7.5%June 2025 · 2–7 days: 15.4%June 2025 · 8–14 days: 24.9%June 2025 · 15–21 days: 8.6%June 2025 · 22–28 days: 6.9%June 2025 · > 28 days: 1.5%July 2025 · Same day: 33.3%July 2025 · 1 day: 7.0%July 2025 · 2–7 days: 18.5%July 2025 · 8–14 days: 20.5%July 2025 · 15–21 days: 12.0%July 2025 · 22–28 days: 7.8%July 2025 · > 28 days: 0.8%August 2025 · Same day: 32.0%August 2025 · 1 day: 8.5%August 2025 · 2–7 days: 14.7%August 2025 · 8–14 days: 18.6%August 2025 · 15–21 days: 11.8%August 2025 · 22–28 days: 12.0%August 2025 · > 28 days: 2.4%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Moderate demand
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2.9%
Face-to-face %-0.6%
Telephone %-3.2%
Same-day %+1.5%
Appts per 1K-2.9%
Triage %+1.7%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments was significantly lower than the practice's trailing average, with 11,161 appointments compared to the average of 13,680.9. This represents a notable decrease and could indicate a potential issue in appointment scheduling or patient attendance.

Several trends are worth noting. Firstly, the percentage of telephone appointments has decreased month-on-month, with a notable drop of over 30% in 2025-07. Secondly, the DNA rate has shown a downward trend, with a significant decrease of 45% in 2025-06. These shifts may reflect changes in patient preferences or operational adjustments.

To investigate these trends, the practice manager should review the reasons behind the drop in telephone appointments and the decrease in DNA rates. Additionally, examining the video appointment percentage, which saw a significant increase of 66.2% in 2025-06, could provide insights into the adoption of virtual consultations.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written yesterday). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-08
value 11161 · avg 13680.9 ± 862.6
phonePct2025-07
value 28.1 · avg 35.3 ± 2.9
phonePct2025-06
value 30.3 · avg 36.1 ± 2.8
dnaRate2025-05
value 8 · avg 5 ± 0.9
dnaRate2025-04
value 6.9 · avg 4.8 ± 0.7
phonePct2025-02
value 33.9 · avg 37.9 ± 1.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-06
7.7 → 12.8 (+66.2%)
dnaRate2025-06
8 → 4.4 (-45%)
dnaRate2025-04
4.4 → 6.9 (+56.8%)
videoPct2024-11
3 → 7.8 (+160%)
triagePct2024-11
3.9 → 5.2 (+33.4%)
videoPct2024-10
1.3 → 3 (+130.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 87/100medium confidence
Last inspection: 2022-12-19 · 40 months ago
  • Current rating is good, and the latest CQC assessment date is 2022-12-19 (40 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

10.81

Nurse FTE

9.31

Direct Patient Care FTE

4.67

Admin FTE

47.4

1 practices reporting · 100.0% coverage

Staff group mix

GP10.8 FTE · 15%
Nurse9.3 FTE · 13%
Direct Patient Care4.7 FTE · 6%
Admin47.4 FTE · 66%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP10.80 FTE · 19 headcount
Partner3.93 FTE (36%) · 5 hc
Salaried3.89 FTE (36%) · 8 hc
Training (ST/F)0.53 FTE (5%) · 1 hc
Locum2.45 FTE (23%) · 5 hc
Nurses9.30 FTE · 12 headcount
Practice Nurse8.17 FTE (88%) · 10 hc
Advanced / Specialist1.13 FTE (12%) · 2 hc
Admin / Non-clinical47.40 FTE · 58 headcount
Management3.00 FTE (6%) · 3 hc
Reception / Admin21.75 FTE (46%) · 27 hc
Other22.65 FTE (48%) · 28 hc
Direct Patient Care4.67 FTE · 5 headcount
HCA / Nursing Assistant4.67 FTE (100%) · 5 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030193958GP · 2024-03: 11 FTEGP · 2024-04: 12 FTEGP · 2024-05: 13 FTEGP · 2024-06: 13 FTEGP · 2024-07: 13 FTEGP · 2024-08: 13 FTEGP · 2024-09: 14 FTEGP · 2024-10: 14 FTEGP · 2024-11: 13 FTEGP · 2024-12: 13 FTEGP · 2025-01: 12 FTEGP · 2025-02: 12 FTEGP · 2025-03: 13 FTEGP · 2025-04: 13 FTEGP · 2025-05: 13 FTEGP · 2025-06: 13 FTEGP · 2025-07: 13 FTEGP · 2025-08: 13 FTEGP · 2025-09: 12 FTEGP · 2025-10: 12 FTEGP · 2025-11: 11 FTEGP · 2025-12: 11 FTEGP · 2026-01: 11 FTEGP · 2026-02: 11 FTEGP · 2026-03: 11 FTENurse · 2024-03: 12 FTENurse · 2024-04: 12 FTENurse · 2024-05: 12 FTENurse · 2024-06: 12 FTENurse · 2024-07: 12 FTENurse · 2024-08: 11 FTENurse · 2024-09: 11 FTENurse · 2024-10: 11 FTENurse · 2024-11: 10 FTENurse · 2024-12: 10 FTENurse · 2025-01: 10 FTENurse · 2025-02: 11 FTENurse · 2025-03: 11 FTENurse · 2025-04: 11 FTENurse · 2025-05: 12 FTENurse · 2025-06: 12 FTENurse · 2025-07: 12 FTENurse · 2025-08: 11 FTENurse · 2025-09: 11 FTENurse · 2025-10: 11 FTENurse · 2025-11: 9 FTENurse · 2025-12: 9 FTENurse · 2026-01: 9 FTENurse · 2026-02: 9 FTENurse · 2026-03: 9 FTEDPC · 2024-03: 13 FTEDPC · 2024-04: 13 FTEDPC · 2024-05: 13 FTEDPC · 2024-06: 14 FTEDPC · 2024-07: 14 FTEDPC · 2024-08: 14 FTEDPC · 2024-09: 15 FTEDPC · 2024-10: 15 FTEDPC · 2024-11: 15 FTEDPC · 2024-12: 15 FTEDPC · 2025-01: 15 FTEDPC · 2025-02: 14 FTEDPC · 2025-03: 14 FTEDPC · 2025-04: 14 FTEDPC · 2025-05: 14 FTEDPC · 2025-06: 13 FTEDPC · 2025-07: 13 FTEDPC · 2025-08: 13 FTEDPC · 2025-09: 13 FTEDPC · 2025-10: 13 FTEDPC · 2025-11: 5 FTEDPC · 2025-12: 5 FTEDPC · 2026-01: 5 FTEDPC · 2026-02: 5 FTEDPC · 2026-03: 5 FTEAdmin · 2024-03: 41 FTEAdmin · 2024-04: 41 FTEAdmin · 2024-05: 49 FTEAdmin · 2024-06: 49 FTEAdmin · 2024-07: 49 FTEAdmin · 2024-08: 49 FTEAdmin · 2024-09: 50 FTEAdmin · 2024-10: 50 FTEAdmin · 2024-11: 51 FTEAdmin · 2024-12: 51 FTEAdmin · 2025-01: 51 FTEAdmin · 2025-02: 51 FTEAdmin · 2025-03: 52 FTEAdmin · 2025-04: 51 FTEAdmin · 2025-05: 51 FTEAdmin · 2025-06: 52 FTEAdmin · 2025-07: 52 FTEAdmin · 2025-08: 52 FTEAdmin · 2025-09: 51 FTEAdmin · 2025-10: 51 FTEAdmin · 2025-11: 49 FTEAdmin · 2025-12: 49 FTEAdmin · 2026-01: 49 FTEAdmin · 2026-02: 47 FTEAdmin · 2026-03: 47 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good53.1%
Phone easy24.8%
Website easy34.7%
100.0% coverage

Prescribing volume

1.05

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.