GP Practice

St John'S Medical Practice

G82205

Compare to

Registered patients

8,381

NHS Digital list size

GP FTE

2.41

NHS Digital workforce

Patients per GP FTE

3,478

Items per patient

1.45

prescribing volume

GPPS overall good

63.9%

patient experience

Access KPIs · August 2025

Same-day %

38.9%

Month: August 2025

Appts per 1K patients

288

all bookings (incl. triage)

Patient contacts per 1K

287

F2F + phone + video only

28+ day backlog

0.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face62.8%
Telephone32.1%
Video / online4.7%
Triage3.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %38.9%43.0%-4.1%
Face-to-face %62.8%58.4%+4.4%
Telephone %32.1%21.9%+10.2%
Appts per 1K287.7479.7-192.0
Triage %3.2%8.7%-5.5%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080265379Same-day % · 2023-09: 42.6%Same-day % · 2023-10: 40.9%Same-day % · 2023-11: 47.9%Same-day % · 2023-12: 51.3%Same-day % · 2024-01: 45.9%Same-day % · 2024-02: 42.8%Same-day % · 2024-03: 42.6%Same-day % · 2024-04: 44.0%Same-day % · 2024-05: 45.0%Same-day % · 2024-06: 43.9%Same-day % · 2024-07: 42.5%Same-day % · 2024-08: 46.3%Same-day % · 2024-09: 43.3%Same-day % · 2024-10: 35.8%Same-day % · 2024-11: 40.3%Same-day % · 2024-12: 43.4%Same-day % · 2025-01: 42.7%Same-day % · 2025-02: 43.0%Same-day % · 2025-03: 41.6%Same-day % · 2025-04: 43.5%Same-day % · 2025-05: 42.3%Same-day % · 2025-06: 41.2%Same-day % · 2025-07: 38.0%Same-day % · 2025-08: 38.9%F2F % · 2023-09: 67.5%F2F % · 2023-10: 69.1%F2F % · 2023-11: 61.6%F2F % · 2023-12: 60.4%F2F % · 2024-01: 64.9%F2F % · 2024-02: 68.7%F2F % · 2024-03: 64.8%F2F % · 2024-04: 63.0%F2F % · 2024-05: 61.9%F2F % · 2024-06: 61.2%F2F % · 2024-07: 62.7%F2F % · 2024-08: 60.7%F2F % · 2024-09: 63.8%F2F % · 2024-10: 70.6%F2F % · 2024-11: 65.1%F2F % · 2024-12: 63.6%F2F % · 2025-01: 64.1%F2F % · 2025-02: 64.6%F2F % · 2025-03: 65.2%F2F % · 2025-04: 64.2%F2F % · 2025-05: 65.0%F2F % · 2025-06: 63.5%F2F % · 2025-07: 62.7%F2F % · 2025-08: 62.8%Phone % · 2023-09: 32.4%Phone % · 2023-10: 30.5%Phone % · 2023-11: 38.1%Phone % · 2023-12: 39.3%Phone % · 2024-01: 34.7%Phone % · 2024-02: 31.2%Phone % · 2024-03: 35.0%Phone % · 2024-04: 36.9%Phone % · 2024-05: 37.6%Phone % · 2024-06: 38.3%Phone % · 2024-07: 36.9%Phone % · 2024-08: 39.2%Phone % · 2024-09: 35.9%Phone % · 2024-10: 29.2%Phone % · 2024-11: 34.7%Phone % · 2024-12: 36.1%Phone % · 2025-01: 35.4%Phone % · 2025-02: 35.1%Phone % · 2025-03: 34.6%Phone % · 2025-04: 35.6%Phone % · 2025-05: 34.6%Phone % · 2025-06: 36.2%Phone % · 2025-07: 33.8%Phone % · 2025-08: 32.1%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 2.4%Video % · 2025-08: 4.7%Triage % · 2023-09: 2.8%Triage % · 2023-10: 3.1%Triage % · 2023-11: 3.1%Triage % · 2023-12: 3.3%Triage % · 2024-01: 3.1%Triage % · 2024-02: 2.9%Triage % · 2024-03: 3.4%Triage % · 2024-04: 3.5%Triage % · 2024-05: 4.3%Triage % · 2024-06: 3.9%Triage % · 2024-07: 4.0%Triage % · 2024-08: 2.9%Triage % · 2024-09: 4.0%Triage % · 2024-10: 3.2%Triage % · 2024-11: 3.8%Triage % · 2024-12: 3.1%Triage % · 2025-01: 3.7%Triage % · 2025-02: 3.3%Triage % · 2025-03: 3.8%Triage % · 2025-04: 4.5%Triage % · 2025-05: 4.8%Triage % · 2025-06: 4.5%Triage % · 2025-07: 2.9%Triage % · 2025-08: 3.2%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,0312,5383,0463,5532023-09: 2,870 appointments2023-10: 2,931 appointments2023-11: 2,453 appointments2023-12: 2,178 appointments2024-01: 2,833 appointments2024-02: 2,595 appointments2024-03: 2,565 appointments2024-04: 2,382 appointments2024-05: 2,549 appointments2024-06: 2,342 appointments2024-07: 2,642 appointments2024-08: 2,355 appointments2024-09: 2,580 appointments2024-10: 3,406 appointments2024-11: 2,704 appointments2024-12: 2,399 appointments2025-01: 2,919 appointments2025-02: 2,485 appointments2025-03: 2,735 appointments2025-04: 2,539 appointments2025-05: 2,566 appointments2025-06: 2,485 appointments2025-07: 2,799 appointments2025-08: 2,411 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-082423033634242023-09: 342.4 appts per 1,000 patients2023-10: 349.7 appts per 1,000 patients2023-11: 292.7 appts per 1,000 patients2023-12: 259.9 appts per 1,000 patients2024-01: 338 appts per 1,000 patients2024-02: 309.6 appts per 1,000 patients2024-03: 306 appts per 1,000 patients2024-04: 284.2 appts per 1,000 patients2024-05: 304.1 appts per 1,000 patients2024-06: 279.4 appts per 1,000 patients2024-07: 315.2 appts per 1,000 patients2024-08: 281 appts per 1,000 patients2024-09: 307.8 appts per 1,000 patients2024-10: 406.4 appts per 1,000 patients2024-11: 322.6 appts per 1,000 patients2024-12: 286.2 appts per 1,000 patients2025-01: 348.3 appts per 1,000 patients2025-02: 296.5 appts per 1,000 patients2025-03: 326.3 appts per 1,000 patients2025-04: 302.9 appts per 1,000 patients2025-05: 306.2 appts per 1,000 patients2025-06: 296.5 appts per 1,000 patients2025-07: 334 appts per 1,000 patients2025-08: 287.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 42.6%September 2023 · 1 day: 7.6%September 2023 · 2–7 days: 19.8%September 2023 · 8–14 days: 8.3%September 2023 · 15–21 days: 4.3%September 2023 · 22–28 days: 3.4%September 2023 · > 28 days: 14.0%October 2023 · Same day: 40.9%October 2023 · 1 day: 6.7%October 2023 · 2–7 days: 24.9%October 2023 · 8–14 days: 10.5%October 2023 · 15–21 days: 4.1%October 2023 · 22–28 days: 3.4%October 2023 · > 28 days: 9.5%November 2023 · Same day: 47.9%November 2023 · 1 day: 10.2%November 2023 · 2–7 days: 20.0%November 2023 · 8–14 days: 14.5%November 2023 · 15–21 days: 2.6%November 2023 · 22–28 days: 3.0%November 2023 · > 28 days: 1.8%December 2023 · Same day: 51.3%December 2023 · 1 day: 9.9%December 2023 · 2–7 days: 17.9%December 2023 · 8–14 days: 13.6%December 2023 · 15–21 days: 3.9%December 2023 · 22–28 days: 2.6%December 2023 · > 28 days: 0.9%January 2024 · Same day: 45.9%January 2024 · 1 day: 13.6%January 2024 · 2–7 days: 22.7%January 2024 · 8–14 days: 9.8%January 2024 · 15–21 days: 3.5%January 2024 · 22–28 days: 3.2%January 2024 · > 28 days: 1.4%February 2024 · Same day: 42.8%February 2024 · 1 day: 14.0%February 2024 · 2–7 days: 18.5%February 2024 · 8–14 days: 19.2%February 2024 · 15–21 days: 5.0%February 2024 · 22–28 days: 0.5%February 2024 · > 28 days: 0.1%March 2024 · Same day: 42.6%March 2024 · 1 day: 11.2%March 2024 · 2–7 days: 21.5%March 2024 · 8–14 days: 18.8%March 2024 · 15–21 days: 4.8%March 2024 · 22–28 days: 1.2%April 2024 · Same day: 44.0%April 2024 · 1 day: 11.5%April 2024 · 2–7 days: 12.0%April 2024 · 8–14 days: 20.0%April 2024 · 15–21 days: 8.2%April 2024 · 22–28 days: 3.1%April 2024 · > 28 days: 1.1%May 2024 · Same day: 45.0%May 2024 · 1 day: 12.9%May 2024 · 2–7 days: 16.2%May 2024 · 8–14 days: 16.9%May 2024 · 15–21 days: 4.4%May 2024 · 22–28 days: 3.1%May 2024 · > 28 days: 1.5%June 2024 · Same day: 43.9%June 2024 · 1 day: 10.1%June 2024 · 2–7 days: 11.9%June 2024 · 8–14 days: 23.2%June 2024 · 15–21 days: 5.5%June 2024 · 22–28 days: 3.4%June 2024 · > 28 days: 2.0%July 2024 · Same day: 42.5%July 2024 · 1 day: 11.5%July 2024 · 2–7 days: 16.1%July 2024 · 8–14 days: 18.1%July 2024 · 15–21 days: 5.8%July 2024 · 22–28 days: 4.2%July 2024 · > 28 days: 1.8%August 2024 · Same day: 46.3%August 2024 · 1 day: 10.2%August 2024 · 2–7 days: 19.4%August 2024 · 8–14 days: 15.2%August 2024 · 15–21 days: 5.3%August 2024 · 22–28 days: 3.2%August 2024 · > 28 days: 0.5%September 2024 · Same day: 43.3%September 2024 · 1 day: 8.3%September 2024 · 2–7 days: 21.9%September 2024 · 8–14 days: 13.9%September 2024 · 15–21 days: 7.1%September 2024 · 22–28 days: 4.1%September 2024 · > 28 days: 1.5%October 2024 · Same day: 35.8%October 2024 · 1 day: 10.0%October 2024 · 2–7 days: 18.4%October 2024 · 8–14 days: 10.3%October 2024 · 15–21 days: 6.6%October 2024 · 22–28 days: 6.7%October 2024 · > 28 days: 12.1%November 2024 · Same day: 40.3%November 2024 · 1 day: 11.8%November 2024 · 2–7 days: 21.2%November 2024 · 8–14 days: 14.4%November 2024 · 15–21 days: 5.7%November 2024 · 22–28 days: 5.8%November 2024 · > 28 days: 0.8%December 2024 · Same day: 43.4%December 2024 · 1 day: 10.6%December 2024 · 2–7 days: 18.4%December 2024 · 8–14 days: 16.2%December 2024 · 15–21 days: 5.2%December 2024 · 22–28 days: 6.0%December 2024 · > 28 days: 0.2%January 2025 · Same day: 42.7%January 2025 · 1 day: 10.8%January 2025 · 2–7 days: 22.4%January 2025 · 8–14 days: 17.1%January 2025 · 15–21 days: 5.7%January 2025 · 22–28 days: 1.0%January 2025 · > 28 days: 0.2%February 2025 · Same day: 43.0%February 2025 · 1 day: 11.5%February 2025 · 2–7 days: 15.9%February 2025 · 8–14 days: 18.3%February 2025 · 15–21 days: 6.9%February 2025 · 22–28 days: 4.2%February 2025 · > 28 days: 0.1%March 2025 · Same day: 41.6%March 2025 · 1 day: 10.8%March 2025 · 2–7 days: 14.4%March 2025 · 8–14 days: 21.1%March 2025 · 15–21 days: 8.1%March 2025 · 22–28 days: 3.8%March 2025 · > 28 days: 0.2%April 2025 · Same day: 43.5%April 2025 · 1 day: 12.5%April 2025 · 2–7 days: 16.0%April 2025 · 8–14 days: 19.6%April 2025 · 15–21 days: 6.7%April 2025 · 22–28 days: 1.4%April 2025 · > 28 days: 0.3%May 2025 · Same day: 42.3%May 2025 · 1 day: 13.0%May 2025 · 2–7 days: 20.1%May 2025 · 8–14 days: 18.7%May 2025 · 15–21 days: 4.7%May 2025 · 22–28 days: 1.1%May 2025 · > 28 days: 0.1%June 2025 · Same day: 41.2%June 2025 · 1 day: 13.1%June 2025 · 2–7 days: 19.1%June 2025 · 8–14 days: 21.1%June 2025 · 15–21 days: 3.5%June 2025 · 22–28 days: 1.7%June 2025 · > 28 days: 0.3%July 2025 · Same day: 38.0%July 2025 · 1 day: 11.9%July 2025 · 2–7 days: 26.5%July 2025 · 8–14 days: 17.0%July 2025 · 15–21 days: 4.5%July 2025 · 22–28 days: 1.5%July 2025 · > 28 days: 0.6%August 2025 · Same day: 38.9%August 2025 · 1 day: 11.4%August 2025 · 2–7 days: 24.1%August 2025 · 8–14 days: 18.7%August 2025 · 15–21 days: 4.4%August 2025 · 22–28 days: 2.2%August 2025 · > 28 days: 0.2%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Moderate demand
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1%
Face-to-face %-0.8%
Telephone %-1.4%
Same-day %-2.2%
Appts per 1K-1%
Triage %-6%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in video appointments, rising from 2.4% to 4.7%. This represents a 95.8% rise from the previous month and is a significant shift in how appointments are being managed.

Several trends are worth noting. Firstly, the percentage of face-to-face appointments has been declining, with a 2.2% drop from last month. Secondly, telephone appointments have also decreased by 1.4% month-on-month. These shifts may indicate a change in patient preference or operational adjustments.

To investigate these trends, it would be prudent to review the video appointment uptake to understand the reasons behind this increase. Additionally, examining the decline in face-to-face and telephone appointments could reveal whether this is due to operational changes or patient behaviour.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-05
value 4.8 · avg 3.7 ± 0.5
triagePct2025-04
value 4.5 · avg 3.6 ± 0.4
sameDayPct2024-10
value 35.8 · avg 44.7 ± 2.7
phonePct2024-10
value 29.2 · avg 36.1 ± 2.8
f2fPct2024-10
value 70.6 · avg 63.6 ± 2.8
total2024-10
value 3406 · avg 2533.8 ± 202.3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
2.4 → 4.7 (+95.8%)
triagePct2025-07
4.5 → 2.9 (-35.8%)
dnaRate2024-12
4.3 → 3 (-30.2%)
triagePct2024-09
2.9 → 4 (+38.3%)
dnaRate2024-09
2.7 → 3.9 (+44.4%)
dnaRate2024-08
4.4 → 2.7 (-38.6%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 71/100medium confidence
Last inspection: 2022-07-11 · 45 months ago
  • Current rating is requires improvement, and the latest CQC assessment date is 2022-07-11 (45 months ago).
  • Current rating is outside the Good/Outstanding focused-assessment profile, which lowers this specific cohort signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

2.41

Nurse FTE

1.8

Direct Patient Care FTE

0.68

Admin FTE

8.26

1 practices reporting · 100.0% coverage

Staff group mix

GP2.4 FTE · 18%
Nurse1.8 FTE · 14%
Direct Patient Care0.7 FTE · 5%
Admin8.3 FTE · 63%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP2.41 FTE · 3 headcount
Partner1.74 FTE (72%) · 2 hc
Salaried0.67 FTE (28%) · 1 hc
Nurses1.80 FTE · 2 headcount
Practice Nurse1.80 FTE (100%) · 2 hc
Admin / Non-clinical8.26 FTE · 11 headcount
Management1.00 FTE (12%) · 1 hc
Reception / Admin3.93 FTE (48%) · 6 hc
Other3.33 FTE (40%) · 4 hc
Direct Patient Care0.68 FTE · 1 headcount
HCA / Nursing Assistant0.68 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030369GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 7 FTEAdmin · 2024-04: 7 FTEAdmin · 2024-05: 7 FTEAdmin · 2024-06: 7 FTEAdmin · 2024-07: 7 FTEAdmin · 2024-08: 7 FTEAdmin · 2024-09: 7 FTEAdmin · 2024-10: 7 FTEAdmin · 2024-11: 8 FTEAdmin · 2024-12: 8 FTEAdmin · 2025-01: 8 FTEAdmin · 2025-02: 8 FTEAdmin · 2025-03: 8 FTEAdmin · 2025-04: 8 FTEAdmin · 2025-05: 8 FTEAdmin · 2025-06: 8 FTEAdmin · 2025-07: 8 FTEAdmin · 2025-08: 8 FTEAdmin · 2025-09: 8 FTEAdmin · 2025-10: 8 FTEAdmin · 2025-11: 8 FTEAdmin · 2025-12: 8 FTEAdmin · 2026-01: 8 FTEAdmin · 2026-02: 8 FTEAdmin · 2026-03: 8 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good63.9%
Phone easy12.2%
Website easy42.8%
100.0% coverage

Prescribing volume

1.45

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.