GP Practice

Mocketts Wood Surgery

G82650

Compare to

Registered patients

9,440

NHS Digital list size

GP FTE

2.13

NHS Digital workforce

Patients per GP FTE

4,432

Items per patient

2.05

prescribing volume

GPPS overall good

89.9%

patient experience

Access KPIs · August 2025

Same-day %

37.2%

Month: August 2025

Appts per 1K patients

956

all bookings (incl. triage)

Patient contacts per 1K

614

F2F + phone + video only

28+ day backlog

3.7%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face37.8%
Telephone10.5%
Video / online15.9%
Triage22.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %37.2%43.0%-5.8%
Face-to-face %37.8%58.4%-20.6%
Telephone %10.5%21.9%-11.4%
Appts per 1K955.7479.7+476.0
Triage %22.8%8.7%+14.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-0803570105Same-day % · 2023-09: 38.5%Same-day % · 2023-10: 44.9%Same-day % · 2023-11: 39.6%Same-day % · 2023-12: 38.6%Same-day % · 2024-01: 39.3%Same-day % · 2024-02: 42.5%Same-day % · 2024-03: 47.2%Same-day % · 2024-04: 41.9%Same-day % · 2024-05: 44.6%Same-day % · 2024-06: 45.6%Same-day % · 2024-07: 45.5%Same-day % · 2024-08: 40.7%Same-day % · 2024-09: 39.9%Same-day % · 2024-10: 37.5%Same-day % · 2024-11: 41.9%Same-day % · 2024-12: 42.8%Same-day % · 2025-01: 43.5%Same-day % · 2025-02: 40.4%Same-day % · 2025-03: 39.4%Same-day % · 2025-04: 37.7%Same-day % · 2025-05: 38.1%Same-day % · 2025-06: 37.7%Same-day % · 2025-07: 40.7%Same-day % · 2025-08: 37.2%F2F % · 2023-09: 93.7%F2F % · 2023-10: 92.9%F2F % · 2023-11: 92.3%F2F % · 2023-12: 92.1%F2F % · 2024-01: 92.5%F2F % · 2024-02: 88.7%F2F % · 2024-03: 88.4%F2F % · 2024-04: 89.6%F2F % · 2024-05: 80.5%F2F % · 2024-06: 78.0%F2F % · 2024-07: 42.6%F2F % · 2024-08: 42.0%F2F % · 2024-09: 45.3%F2F % · 2024-10: 51.9%F2F % · 2024-11: 38.3%F2F % · 2024-12: 39.8%F2F % · 2025-01: 40.0%F2F % · 2025-02: 39.2%F2F % · 2025-03: 38.1%F2F % · 2025-04: 41.6%F2F % · 2025-05: 38.3%F2F % · 2025-06: 40.2%F2F % · 2025-07: 36.6%F2F % · 2025-08: 37.8%Phone % · 2023-09: 4.9%Phone % · 2023-10: 5.5%Phone % · 2023-11: 5.3%Phone % · 2023-12: 5.2%Phone % · 2024-01: 4.9%Phone % · 2024-02: 6.1%Phone % · 2024-03: 5.3%Phone % · 2024-04: 5.5%Phone % · 2024-05: 9.9%Phone % · 2024-06: 11.1%Phone % · 2024-07: 12.6%Phone % · 2024-08: 9.9%Phone % · 2024-09: 10.5%Phone % · 2024-10: 9.6%Phone % · 2024-11: 11.8%Phone % · 2024-12: 11.0%Phone % · 2025-01: 10.7%Phone % · 2025-02: 13.9%Phone % · 2025-03: 11.3%Phone % · 2025-04: 8.9%Phone % · 2025-05: 11.5%Phone % · 2025-06: 11.7%Phone % · 2025-07: 13.5%Phone % · 2025-08: 10.5%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.2%Video % · 2024-03: 0.4%Video % · 2024-04: 0.2%Video % · 2024-05: 0.5%Video % · 2024-06: 0.3%Video % · 2024-07: 13.6%Video % · 2024-08: 15.6%Video % · 2024-09: 14.9%Video % · 2024-10: 10.3%Video % · 2024-11: 13.4%Video % · 2024-12: 16.9%Video % · 2025-01: 15.6%Video % · 2025-02: 16.1%Video % · 2025-03: 14.4%Video % · 2025-04: 13.8%Video % · 2025-05: 14.1%Video % · 2025-06: 13.6%Video % · 2025-07: 15.9%Video % · 2025-08: 15.9%Triage % · 2023-09: 15.9%Triage % · 2023-10: 19.1%Triage % · 2023-11: 14.8%Triage % · 2023-12: 16.2%Triage % · 2024-01: 19.1%Triage % · 2024-02: 22.4%Triage % · 2024-03: 13.3%Triage % · 2024-04: 19.7%Triage % · 2024-05: 9.1%Triage % · 2024-06: 8.5%Triage % · 2024-07: 15.1%Triage % · 2024-08: 19.7%Triage % · 2024-09: 18.9%Triage % · 2024-10: 15.1%Triage % · 2024-11: 17.4%Triage % · 2024-12: 21.7%Triage % · 2025-01: 20.2%Triage % · 2025-02: 20.8%Triage % · 2025-03: 19.7%Triage % · 2025-04: 19.7%Triage % · 2025-05: 20.5%Triage % · 2025-06: 20.0%Triage % · 2025-07: 21.2%Triage % · 2025-08: 22.8%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-087,6139,58911,56613,5422023-09: 12,968 appointments2023-10: 11,879 appointments2023-11: 11,134 appointments2023-12: 8,414 appointments2024-01: 12,263 appointments2024-02: 11,763 appointments2024-03: 9,859 appointments2024-04: 12,736 appointments2024-05: 9,437 appointments2024-06: 9,325 appointments2024-07: 10,050 appointments2024-08: 8,187 appointments2024-09: 9,280 appointments2024-10: 12,952 appointments2024-11: 10,111 appointments2024-12: 8,567 appointments2025-01: 10,727 appointments2025-02: 9,261 appointments2025-03: 10,034 appointments2025-04: 8,515 appointments2025-05: 9,469 appointments2025-06: 9,709 appointments2025-07: 10,844 appointments2025-08: 9,022 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-088071,0161,2251,4342023-09: 1,373.7 appts per 1,000 patients2023-10: 1,258.4 appts per 1,000 patients2023-11: 1,179.4 appts per 1,000 patients2023-12: 891.3 appts per 1,000 patients2024-01: 1,299 appts per 1,000 patients2024-02: 1,246.1 appts per 1,000 patients2024-03: 1,044.4 appts per 1,000 patients2024-04: 1,349.2 appts per 1,000 patients2024-05: 999.7 appts per 1,000 patients2024-06: 987.8 appts per 1,000 patients2024-07: 1,064.6 appts per 1,000 patients2024-08: 867.3 appts per 1,000 patients2024-09: 983.1 appts per 1,000 patients2024-10: 1,372 appts per 1,000 patients2024-11: 1,071.1 appts per 1,000 patients2024-12: 907.5 appts per 1,000 patients2025-01: 1,136.3 appts per 1,000 patients2025-02: 981 appts per 1,000 patients2025-03: 1,062.9 appts per 1,000 patients2025-04: 902 appts per 1,000 patients2025-05: 1,003.1 appts per 1,000 patients2025-06: 1,028.5 appts per 1,000 patients2025-07: 1,148.7 appts per 1,000 patients2025-08: 955.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 38.5%September 2023 · 1 day: 14.2%September 2023 · 2–7 days: 22.4%September 2023 · 8–14 days: 8.1%September 2023 · 15–21 days: 11.8%September 2023 · 22–28 days: 2.0%September 2023 · > 28 days: 3.0%October 2023 · Same day: 44.9%October 2023 · 1 day: 19.2%October 2023 · 2–7 days: 23.8%October 2023 · 8–14 days: 6.7%October 2023 · 15–21 days: 2.9%October 2023 · 22–28 days: 1.6%October 2023 · > 28 days: 0.9%November 2023 · Same day: 39.6%November 2023 · 1 day: 26.2%November 2023 · 2–7 days: 21.3%November 2023 · 8–14 days: 6.2%November 2023 · 15–21 days: 3.0%November 2023 · 22–28 days: 1.7%November 2023 · > 28 days: 2.0%December 2023 · Same day: 38.6%December 2023 · 1 day: 24.2%December 2023 · 2–7 days: 20.4%December 2023 · 8–14 days: 7.9%December 2023 · 15–21 days: 3.4%December 2023 · 22–28 days: 2.9%December 2023 · > 28 days: 2.6%January 2024 · Same day: 39.3%January 2024 · 1 day: 18.2%January 2024 · 2–7 days: 29.6%January 2024 · 8–14 days: 6.1%January 2024 · 15–21 days: 3.5%January 2024 · 22–28 days: 1.5%January 2024 · > 28 days: 1.9%February 2024 · Same day: 42.5%February 2024 · 1 day: 20.7%February 2024 · 2–7 days: 20.4%February 2024 · 8–14 days: 8.4%February 2024 · 15–21 days: 3.5%February 2024 · 22–28 days: 2.0%February 2024 · > 28 days: 2.5%March 2024 · Same day: 47.2%March 2024 · 1 day: 19.7%March 2024 · 2–7 days: 15.5%March 2024 · 8–14 days: 8.3%March 2024 · 15–21 days: 3.8%March 2024 · 22–28 days: 2.3%March 2024 · > 28 days: 3.2%April 2024 · Same day: 41.9%April 2024 · 1 day: 22.1%April 2024 · 2–7 days: 18.5%April 2024 · 8–14 days: 9.6%April 2024 · 15–21 days: 3.9%April 2024 · 22–28 days: 1.8%April 2024 · > 28 days: 2.2%May 2024 · Same day: 44.6%May 2024 · 1 day: 18.4%May 2024 · 2–7 days: 17.8%May 2024 · 8–14 days: 10.9%May 2024 · 15–21 days: 3.6%May 2024 · 22–28 days: 2.0%May 2024 · > 28 days: 2.7%June 2024 · Same day: 45.6%June 2024 · 1 day: 16.6%June 2024 · 2–7 days: 18.5%June 2024 · 8–14 days: 11.5%June 2024 · 15–21 days: 3.5%June 2024 · 22–28 days: 1.3%June 2024 · > 28 days: 3.0%July 2024 · Same day: 45.5%July 2024 · 1 day: 16.2%July 2024 · 2–7 days: 19.6%July 2024 · 8–14 days: 11.7%July 2024 · 15–21 days: 3.6%July 2024 · 22–28 days: 1.5%July 2024 · > 28 days: 2.0%August 2024 · Same day: 40.7%August 2024 · 1 day: 16.6%August 2024 · 2–7 days: 18.6%August 2024 · 8–14 days: 12.8%August 2024 · 15–21 days: 5.2%August 2024 · 22–28 days: 2.6%August 2024 · > 28 days: 3.4%September 2024 · Same day: 39.9%September 2024 · 1 day: 14.9%September 2024 · 2–7 days: 20.8%September 2024 · 8–14 days: 11.3%September 2024 · 15–21 days: 5.9%September 2024 · 22–28 days: 4.2%September 2024 · > 28 days: 3.0%October 2024 · Same day: 37.5%October 2024 · 1 day: 17.0%October 2024 · 2–7 days: 17.1%October 2024 · 8–14 days: 10.2%October 2024 · 15–21 days: 3.9%October 2024 · 22–28 days: 10.1%October 2024 · > 28 days: 4.2%November 2024 · Same day: 41.9%November 2024 · 1 day: 18.4%November 2024 · 2–7 days: 18.7%November 2024 · 8–14 days: 10.7%November 2024 · 15–21 days: 4.3%November 2024 · 22–28 days: 2.8%November 2024 · > 28 days: 3.2%December 2024 · Same day: 42.8%December 2024 · 1 day: 15.7%December 2024 · 2–7 days: 19.2%December 2024 · 8–14 days: 11.2%December 2024 · 15–21 days: 5.4%December 2024 · 22–28 days: 2.5%December 2024 · > 28 days: 3.2%January 2025 · Same day: 43.5%January 2025 · 1 day: 17.4%January 2025 · 2–7 days: 18.2%January 2025 · 8–14 days: 10.8%January 2025 · 15–21 days: 4.2%January 2025 · 22–28 days: 1.8%January 2025 · > 28 days: 4.1%February 2025 · Same day: 40.4%February 2025 · 1 day: 18.3%February 2025 · 2–7 days: 20.5%February 2025 · 8–14 days: 13.5%February 2025 · 15–21 days: 3.3%February 2025 · 22–28 days: 1.6%February 2025 · > 28 days: 2.4%March 2025 · Same day: 39.4%March 2025 · 1 day: 17.9%March 2025 · 2–7 days: 22.8%March 2025 · 8–14 days: 11.9%March 2025 · 15–21 days: 3.2%March 2025 · 22–28 days: 1.2%March 2025 · > 28 days: 3.6%April 2025 · Same day: 37.7%April 2025 · 1 day: 17.0%April 2025 · 2–7 days: 22.1%April 2025 · 8–14 days: 12.4%April 2025 · 15–21 days: 4.0%April 2025 · 22–28 days: 2.6%April 2025 · > 28 days: 4.3%May 2025 · Same day: 38.1%May 2025 · 1 day: 17.3%May 2025 · 2–7 days: 23.0%May 2025 · 8–14 days: 11.3%May 2025 · 15–21 days: 3.7%May 2025 · 22–28 days: 2.3%May 2025 · > 28 days: 4.4%June 2025 · Same day: 37.7%June 2025 · 1 day: 19.0%June 2025 · 2–7 days: 21.9%June 2025 · 8–14 days: 11.9%June 2025 · 15–21 days: 3.4%June 2025 · 22–28 days: 2.1%June 2025 · > 28 days: 4.0%July 2025 · Same day: 40.7%July 2025 · 1 day: 19.5%July 2025 · 2–7 days: 20.3%July 2025 · 8–14 days: 12.3%July 2025 · 15–21 days: 3.0%July 2025 · 22–28 days: 1.7%July 2025 · > 28 days: 2.5%August 2025 · Same day: 37.2%August 2025 · 1 day: 18.8%August 2025 · 2–7 days: 20.5%August 2025 · 8–14 days: 13.4%August 2025 · 15–21 days: 3.9%August 2025 · 22–28 days: 2.6%August 2025 · > 28 days: 3.7%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 48/100
  • Very high demand (>500 appts/1K)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.6%
Face-to-face %-1.1%
Telephone %+2.5%
Same-day %-0.2%
Appts per 1K+0.6%
Triage %+2.7%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate has risen significantly by 76.9% compared to the practice's trailing average. This sharp increase is the most notable change and warrants immediate attention.

Several trends are worth monitoring. The phone percentage has increased by over 30% month-on-month, indicating a possible shift in patient contact preferences or an operational change. The video percentage has also seen a notable rise, suggesting an adaptation to virtual consultations. Additionally, the triage percentage has increased, which could reflect changes in how appointments are being managed.

To investigate these trends, the practice manager should review the phone and video appointment data to understand the shift in patient contact methods. Additionally, examining the triage process could provide insights into how appointments are being prioritized and managed.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

f2fPct2024-08
value 42 · avg 85.3 ± 13.7
phonePct2024-07
value 12.6 · avg 6.3 ± 1.9
f2fPct2024-07
value 42.6 · avg 89.5 ± 4.9
triagePct2024-06
value 8.5 · avg 17.4 ± 3.5
phonePct2024-06
value 11.1 · avg 5.9 ± 1.3
f2fPct2024-06
value 78 · avg 90.6 ± 3.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-04
1.3 → 2.3 (+76.9%)
dnaRate2024-12
1.6 → 2.1 (+31.3%)
videoPct2024-11
10.3 → 13.4 (+30.1%)
videoPct2024-10
14.9 → 10.3 (-30.9%)
triagePct2024-08
15.1 → 19.7 (+30.9%)
videoPct2024-07
0.3 → 13.6 (+4433.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

lowscore 37/100medium confidence
Last inspection: 2024-12-11 · 16 months ago
  • Current rating is requires improvement, and the latest CQC assessment date is 2024-12-11 (16 months ago).
  • Current rating is outside the Good/Outstanding focused-assessment profile, which lowers this specific cohort signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

2.13

Nurse FTE

2.57

Direct Patient Care FTE

3.12

Admin FTE

11.4

1 practices reporting · 100.0% coverage

Staff group mix

GP2.1 FTE · 11%
Nurse2.6 FTE · 13%
Direct Patient Care3.1 FTE · 16%
Admin11.4 FTE · 59%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP2.13 FTE · 2 headcount
Partner2.13 FTE (100%) · 2 hc
Nurses2.58 FTE · 6 headcount
Practice Nurse2.39 FTE (93%) · 3 hc
Advanced / Specialist0.19 FTE (7%) · 3 hc
Admin / Non-clinical11.39 FTE · 15 headcount
Management0.93 FTE (8%) · 1 hc
Reception / Admin8.66 FTE (76%) · 12 hc
Other1.80 FTE (16%) · 2 hc
Direct Patient Care3.12 FTE · 5 headcount
Pharmacist1.20 FTE (38%) · 2 hc
HCA / Nursing Assistant1.25 FTE (40%) · 2 hc
Other0.67 FTE (21%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03051116GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 3 FTEDPC · 2024-04: 3 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 3 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 4 FTEDPC · 2025-04: 4 FTEDPC · 2025-05: 4 FTEDPC · 2025-06: 4 FTEDPC · 2025-07: 4 FTEDPC · 2025-08: 4 FTEDPC · 2025-09: 4 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 15 FTEAdmin · 2024-04: 14 FTEAdmin · 2024-05: 14 FTEAdmin · 2024-06: 14 FTEAdmin · 2024-07: 14 FTEAdmin · 2024-08: 13 FTEAdmin · 2024-09: 14 FTEAdmin · 2024-10: 14 FTEAdmin · 2024-11: 14 FTEAdmin · 2024-12: 14 FTEAdmin · 2025-01: 13 FTEAdmin · 2025-02: 13 FTEAdmin · 2025-03: 14 FTEAdmin · 2025-04: 14 FTEAdmin · 2025-05: 12 FTEAdmin · 2025-06: 12 FTEAdmin · 2025-07: 12 FTEAdmin · 2025-08: 12 FTEAdmin · 2025-09: 12 FTEAdmin · 2025-10: 12 FTEAdmin · 2025-11: 12 FTEAdmin · 2025-12: 12 FTEAdmin · 2026-01: 12 FTEAdmin · 2026-02: 12 FTEAdmin · 2026-03: 11 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good89.9%
Phone easy33.9%
Website easy1.0%
100.0% coverage

Prescribing volume

2.05

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.