GP Practice

Old School Surgery

G82790

Compare to

Registered patients

6,259

NHS Digital list size

GP FTE

1

NHS Digital workforce

Patients per GP FTE

6,259

Items per patient

2.17

prescribing volume

GPPS overall good

91.9%

patient experience

Access KPIs · August 2025

Same-day %

77.9%

Month: August 2025

Appts per 1K patients

587

all bookings (incl. triage)

Patient contacts per 1K

409

F2F + phone + video only

28+ day backlog

3.7%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face57.8%
Telephone11.9%
Triage2.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %77.9%43.0%+34.9%
Face-to-face %57.8%58.4%-0.6%
Telephone %11.9%21.9%-10.0%
Appts per 1K587.0479.7+107.3
Triage %2.2%8.7%-6.5%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-092024-092025-080336699Same-day % · 2023-09: 75.3%Same-day % · 2023-10: 72.0%Same-day % · 2023-11: 73.2%Same-day % · 2023-12: 74.8%Same-day % · 2024-01: 75.8%Same-day % · 2024-02: 76.6%Same-day % · 2024-03: 77.9%Same-day % · 2024-04: 79.8%Same-day % · 2024-05: 78.8%Same-day % · 2024-06: 77.3%Same-day % · 2024-07: 78.6%Same-day % · 2024-08: 75.5%Same-day % · 2024-09: 75.5%Same-day % · 2024-10: 77.0%Same-day % · 2024-11: 76.1%Same-day % · 2024-12: 78.4%Same-day % · 2025-01: 79.9%Same-day % · 2025-02: 80.3%Same-day % · 2025-03: 78.1%Same-day % · 2025-04: 79.2%Same-day % · 2025-05: 78.2%Same-day % · 2025-06: 80.3%Same-day % · 2025-07: 79.0%Same-day % · 2025-08: 77.9%F2F % · 2023-09: 88.5%F2F % · 2023-10: 85.0%F2F % · 2023-11: 84.2%F2F % · 2023-12: 83.8%F2F % · 2024-01: 80.2%F2F % · 2024-02: 81.5%F2F % · 2024-03: 82.0%F2F % · 2024-04: 73.8%F2F % · 2024-05: 62.1%F2F % · 2024-06: 61.8%F2F % · 2024-07: 60.9%F2F % · 2024-08: 60.8%F2F % · 2024-09: 58.0%F2F % · 2024-10: 57.5%F2F % · 2024-11: 55.6%F2F % · 2024-12: 51.4%F2F % · 2025-01: 53.1%F2F % · 2025-02: 56.2%F2F % · 2025-03: 57.8%F2F % · 2025-04: 54.4%F2F % · 2025-05: 55.3%F2F % · 2025-06: 54.5%F2F % · 2025-07: 56.8%F2F % · 2025-08: 57.8%Phone % · 2023-09: 11.4%Phone % · 2023-10: 14.9%Phone % · 2023-11: 15.6%Phone % · 2023-12: 15.9%Phone % · 2024-01: 16.0%Phone % · 2024-02: 15.4%Phone % · 2024-03: 15.2%Phone % · 2024-04: 14.7%Phone % · 2024-05: 13.8%Phone % · 2024-06: 15.3%Phone % · 2024-07: 15.1%Phone % · 2024-08: 15.5%Phone % · 2024-09: 15.8%Phone % · 2024-10: 16.0%Phone % · 2024-11: 16.3%Phone % · 2024-12: 15.7%Phone % · 2025-01: 17.6%Phone % · 2025-02: 13.9%Phone % · 2025-03: 13.5%Phone % · 2025-04: 13.4%Phone % · 2025-05: 13.7%Phone % · 2025-06: 13.6%Phone % · 2025-07: 12.8%Phone % · 2025-08: 11.9%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-11: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-09: 11.4%Triage % · 2023-10: 14.9%Triage % · 2023-11: 13.2%Triage % · 2023-12: 15.9%Triage % · 2024-01: 16.0%Triage % · 2024-02: 12.6%Triage % · 2024-03: 1.1%Triage % · 2024-04: 0.9%Triage % · 2024-05: 1.2%Triage % · 2024-06: 1.3%Triage % · 2024-07: 1.0%Triage % · 2024-08: 1.5%Triage % · 2024-09: 1.0%Triage % · 2024-10: 1.3%Triage % · 2024-11: 1.4%Triage % · 2024-12: 1.0%Triage % · 2025-01: 1.4%Triage % · 2025-02: 1.3%Triage % · 2025-03: 1.4%Triage % · 2025-04: 1.3%Triage % · 2025-05: 1.7%Triage % · 2025-06: 2.0%Triage % · 2025-07: 1.8%Triage % · 2025-08: 2.2%

NHS Digital appointments dataset · last 24 months (2023-09 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-092024-092025-082,9593,4193,8804,3402023-09: 3,093 appointments2023-10: 3,698 appointments2023-11: 3,702 appointments2023-12: 3,129 appointments2024-01: 3,863 appointments2024-02: 3,879 appointments2024-03: 3,738 appointments2024-04: 3,705 appointments2024-05: 3,916 appointments2024-06: 3,636 appointments2024-07: 3,873 appointments2024-08: 3,408 appointments2024-09: 3,596 appointments2024-10: 3,886 appointments2024-11: 3,756 appointments2024-12: 3,626 appointments2025-01: 4,127 appointments2025-02: 3,819 appointments2025-03: 4,206 appointments2025-04: 3,762 appointments2025-05: 3,853 appointments2025-06: 3,812 appointments2025-07: 4,178 appointments2025-08: 3,674 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-092024-092025-084735466206932023-09: 494.2 appts per 1,000 patients2023-10: 590.8 appts per 1,000 patients2023-11: 591.5 appts per 1,000 patients2023-12: 499.9 appts per 1,000 patients2024-01: 617.2 appts per 1,000 patients2024-02: 619.7 appts per 1,000 patients2024-03: 597.2 appts per 1,000 patients2024-04: 591.9 appts per 1,000 patients2024-05: 625.7 appts per 1,000 patients2024-06: 580.9 appts per 1,000 patients2024-07: 618.8 appts per 1,000 patients2024-08: 544.5 appts per 1,000 patients2024-09: 574.5 appts per 1,000 patients2024-10: 620.9 appts per 1,000 patients2024-11: 600.1 appts per 1,000 patients2024-12: 579.3 appts per 1,000 patients2025-01: 659.4 appts per 1,000 patients2025-02: 610.2 appts per 1,000 patients2025-03: 672 appts per 1,000 patients2025-04: 601.1 appts per 1,000 patients2025-05: 615.6 appts per 1,000 patients2025-06: 609 appts per 1,000 patients2025-07: 667.5 appts per 1,000 patients2025-08: 587 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%September 2023 · Same day: 75.3%September 2023 · 1 day: 2.7%September 2023 · 2–7 days: 7.4%September 2023 · 8–14 days: 7.6%September 2023 · 15–21 days: 3.0%September 2023 · 22–28 days: 1.6%September 2023 · > 28 days: 2.5%October 2023 · Same day: 72.0%October 2023 · 1 day: 2.4%October 2023 · 2–7 days: 5.1%October 2023 · 8–14 days: 7.2%October 2023 · 15–21 days: 7.2%October 2023 · 22–28 days: 2.4%October 2023 · > 28 days: 3.7%November 2023 · Same day: 73.2%November 2023 · 1 day: 2.5%November 2023 · 2–7 days: 5.1%November 2023 · 8–14 days: 4.9%November 2023 · 15–21 days: 7.2%November 2023 · 22–28 days: 3.4%November 2023 · > 28 days: 3.6%December 2023 · Same day: 74.8%December 2023 · 1 day: 2.7%December 2023 · 2–7 days: 5.2%December 2023 · 8–14 days: 6.7%December 2023 · 15–21 days: 4.2%December 2023 · 22–28 days: 2.6%December 2023 · > 28 days: 3.8%January 2024 · Same day: 75.8%January 2024 · 1 day: 2.5%January 2024 · 2–7 days: 9.7%January 2024 · 8–14 days: 5.3%January 2024 · 15–21 days: 2.5%January 2024 · 22–28 days: 1.8%January 2024 · > 28 days: 2.4%February 2024 · Same day: 76.6%February 2024 · 1 day: 2.3%February 2024 · 2–7 days: 4.4%February 2024 · 8–14 days: 6.8%February 2024 · 15–21 days: 4.6%February 2024 · 22–28 days: 1.9%February 2024 · > 28 days: 3.3%March 2024 · Same day: 77.9%March 2024 · 1 day: 2.4%March 2024 · 2–7 days: 3.9%March 2024 · 8–14 days: 1.8%March 2024 · 15–21 days: 7.9%March 2024 · 22–28 days: 3.1%March 2024 · > 28 days: 3.1%April 2024 · Same day: 79.8%April 2024 · 1 day: 2.1%April 2024 · 2–7 days: 3.1%April 2024 · 8–14 days: 2.1%April 2024 · 15–21 days: 5.5%April 2024 · 22–28 days: 4.2%April 2024 · > 28 days: 3.3%May 2024 · Same day: 78.8%May 2024 · 1 day: 2.4%May 2024 · 2–7 days: 3.7%May 2024 · 8–14 days: 4.8%May 2024 · 15–21 days: 5.4%May 2024 · 22–28 days: 2.4%May 2024 · > 28 days: 2.6%June 2024 · Same day: 77.3%June 2024 · 1 day: 3.3%June 2024 · 2–7 days: 6.9%June 2024 · 8–14 days: 6.1%June 2024 · 15–21 days: 2.2%June 2024 · 22–28 days: 1.7%June 2024 · > 28 days: 2.5%July 2024 · Same day: 78.6%July 2024 · 1 day: 2.3%July 2024 · 2–7 days: 6.2%July 2024 · 8–14 days: 6.2%July 2024 · 15–21 days: 1.8%July 2024 · 22–28 days: 1.9%July 2024 · > 28 days: 3.0%August 2024 · Same day: 75.5%August 2024 · 1 day: 3.2%August 2024 · 2–7 days: 9.1%August 2024 · 8–14 days: 5.8%August 2024 · 15–21 days: 2.2%August 2024 · 22–28 days: 2.0%August 2024 · > 28 days: 2.2%September 2024 · Same day: 75.5%September 2024 · 1 day: 2.2%September 2024 · 2–7 days: 5.0%September 2024 · 8–14 days: 6.6%September 2024 · 15–21 days: 3.6%September 2024 · 22–28 days: 3.4%September 2024 · > 28 days: 3.7%October 2024 · Same day: 77.0%October 2024 · 1 day: 2.5%October 2024 · 2–7 days: 4.3%October 2024 · 8–14 days: 2.2%October 2024 · 15–21 days: 7.1%October 2024 · 22–28 days: 3.1%October 2024 · > 28 days: 3.8%November 2024 · Same day: 76.1%November 2024 · 1 day: 2.9%November 2024 · 2–7 days: 3.9%November 2024 · 8–14 days: 2.0%November 2024 · 15–21 days: 8.3%November 2024 · 22–28 days: 3.7%November 2024 · > 28 days: 3.1%December 2024 · Same day: 78.4%December 2024 · 1 day: 2.0%December 2024 · 2–7 days: 3.8%December 2024 · 8–14 days: 3.4%December 2024 · 15–21 days: 6.4%December 2024 · 22–28 days: 3.3%December 2024 · > 28 days: 2.8%January 2025 · Same day: 79.9%January 2025 · 1 day: 3.0%January 2025 · 2–7 days: 3.9%January 2025 · 8–14 days: 4.9%January 2025 · 15–21 days: 3.1%January 2025 · 22–28 days: 2.2%January 2025 · > 28 days: 2.9%February 2025 · Same day: 80.3%February 2025 · 1 day: 2.3%February 2025 · 2–7 days: 4.0%February 2025 · 8–14 days: 2.2%February 2025 · 15–21 days: 5.9%February 2025 · 22–28 days: 2.6%February 2025 · > 28 days: 2.6%March 2025 · Same day: 78.1%March 2025 · 1 day: 2.0%March 2025 · 2–7 days: 4.2%March 2025 · 8–14 days: 2.0%March 2025 · 15–21 days: 3.8%March 2025 · 22–28 days: 5.4%March 2025 · > 28 days: 4.5%April 2025 · Same day: 79.2%April 2025 · 1 day: 2.4%April 2025 · 2–7 days: 2.8%April 2025 · 8–14 days: 1.3%April 2025 · 15–21 days: 2.5%April 2025 · 22–28 days: 5.5%April 2025 · > 28 days: 6.3%May 2025 · Same day: 78.2%May 2025 · 1 day: 2.3%May 2025 · 2–7 days: 3.1%May 2025 · 8–14 days: 2.2%May 2025 · 15–21 days: 4.4%May 2025 · 22–28 days: 5.2%May 2025 · > 28 days: 4.5%June 2025 · Same day: 80.3%June 2025 · 1 day: 1.8%June 2025 · 2–7 days: 3.1%June 2025 · 8–14 days: 1.7%June 2025 · 15–21 days: 5.0%June 2025 · 22–28 days: 3.9%June 2025 · > 28 days: 4.1%July 2025 · Same day: 79.0%July 2025 · 1 day: 1.8%July 2025 · 2–7 days: 2.9%July 2025 · 8–14 days: 4.0%July 2025 · 15–21 days: 4.5%July 2025 · 22–28 days: 2.8%July 2025 · > 28 days: 5.0%August 2025 · Same day: 77.9%August 2025 · 1 day: 2.2%August 2025 · 2–7 days: 4.7%August 2025 · 8–14 days: 5.0%August 2025 · 15–21 days: 3.8%August 2025 · 22–28 days: 2.6%August 2025 · > 28 days: 3.7%Sep '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.1%
Face-to-face %+0.3%
Telephone %-2.2%
Same-day %0%
Appts per 1K-1.1%
Triage %+9.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate at Old School Surgery has risen significantly by 47.1% compared to the practice's trailing average. This is the most material change observed in the data.

Several trends and step changes are worth noting. The DNA rate has shown a consistent upward trend, with a notable 78.6% increase in May. The triage percentage has also seen a sharp rise, with a 36.3% increase in May. Additionally, the phone percentage has decreased by 28.4% in August.

To investigate these signals, it would be prudent to review the DNA rate increase to understand its cause. Also, verify whether the phone-mix shift in August aligns with any system changes or operational adjustments.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 6 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 2.2 · avg 1.4 ± 0.3
phonePct2025-08
value 11.9 · avg 14.8 ± 1.4
triagePct2025-06
value 2 · avg 1.3 ± 0.2
triagePct2025-05
value 1.7 · avg 1.3 ± 0.2
dnaRate2025-05
value 2.5 · avg 1.5 ± 0.4
total2025-03
value 4206 · avg 3757.2 ± 177.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-08
1.7 → 2.5 (+47.1%)
triagePct2025-05
1.3 → 1.7 (+36.3%)
dnaRate2025-05
1.4 → 2.5 (+78.6%)
dnaRate2025-03
2 → 1.2 (-40%)
triagePct2025-01
1 → 1.4 (+33%)
dnaRate2024-12
1 → 1.7 (+70%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

1

Nurse FTE

0.84

Direct Patient Care FTE

1.65

Admin FTE

9.79

1 practices reporting · 100.0% coverage

Staff group mix

GP1.0 FTE · 8%
Nurse0.8 FTE · 6%
Direct Patient Care1.6 FTE · 12%
Admin9.8 FTE · 74%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.00 FTE · 1 headcount
Partner1.00 FTE (100%) · 1 hc
Nurses0.84 FTE · 2 headcount
Practice Nurse0.84 FTE (100%) · 2 hc
Admin / Non-clinical9.79 FTE · 12 headcount
Management1.60 FTE (16%) · 2 hc
Reception / Admin4.63 FTE (47%) · 6 hc
Other3.56 FTE (36%) · 4 hc
Direct Patient Care1.65 FTE · 3 headcount
Other1.65 FTE (100%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304711GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 1 FTEGP · 2025-02: 1 FTEGP · 2025-03: 1 FTEGP · 2025-04: 1 FTEGP · 2025-05: 1 FTEGP · 2025-06: 1 FTEGP · 2025-07: 1 FTEGP · 2025-08: 1 FTEGP · 2025-09: 1 FTEGP · 2025-10: 1 FTEGP · 2025-11: 1 FTEGP · 2025-12: 1 FTEGP · 2026-01: 1 FTEGP · 2026-02: 1 FTEGP · 2026-03: 1 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 9 FTEAdmin · 2024-04: 10 FTEAdmin · 2024-05: 10 FTEAdmin · 2024-06: 10 FTEAdmin · 2024-07: 10 FTEAdmin · 2024-08: 10 FTEAdmin · 2024-09: 9 FTEAdmin · 2024-10: 9 FTEAdmin · 2024-11: 10 FTEAdmin · 2024-12: 10 FTEAdmin · 2025-01: 9 FTEAdmin · 2025-02: 9 FTEAdmin · 2025-03: 9 FTEAdmin · 2025-04: 9 FTEAdmin · 2025-05: 9 FTEAdmin · 2025-06: 9 FTEAdmin · 2025-07: 8 FTEAdmin · 2025-08: 8 FTEAdmin · 2025-09: 8 FTEAdmin · 2025-10: 7 FTEAdmin · 2025-11: 8 FTEAdmin · 2025-12: 8 FTEAdmin · 2026-01: 8 FTEAdmin · 2026-02: 9 FTEAdmin · 2026-03: 10 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good91.9%
Phone easy40.7%
Website easy88.3%
100.0% coverage

Prescribing volume

2.17

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 8/4/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.